Airtel Complaints & Reviews

Last recharged for 448 rs valid till Dec 19/2018 but now it prepone till dec 2 /2018 ! Outgoing call is barred, sms also blocked . Saying me to reacharge 25 rs for continues service . From me 25 rs like me so many people will do reachge for 25 ( 25 rs * people approximately 10, 00, 000=2, 50, 00, 000) u r making huge profit without knowledge o[censored]s “” great fraud “”

I had been offered free data by bharti airtel for my mobile no. However for the last one year they have been charging for data charges and then waiving them after i raise a complaint this has been going on, i fail to understand why airtel is upto such unfair practices. It is very frustrating. Please take up this issue with their higher ups and resolve.

Hi, my name is mustafa kalimuddin bengali with airtel mobile no [protected]. I have transferred my no from airtel postpaid to airtel prepaid on 21 nov 2018 and my connection got stop from 1 december 2018 till now. I have submitted my id prrof and photo 2 times in same gallery from where i have buyed the sim. But till now my no is not activate in prepaid. There is no service on my no. I have also mailed to nodal and appelaate officer regarding this matter. But my problem is not solved till now. I am not able to use my no [protected]

My user id is [protected] and name is abhijeet singh i called ur customer care and told him to change my pack to value prime magic hd of 408 mumbai circle instead he started mega south pack of 477 which is in south circle and after i complain they are not willinh to help and telling me to wait for 1month why shld i bare mistake o[censored]r customer care pls look into matter and resolve as early as possible

Very poor network at Shimoga. I have already raised 2 complaints regarding network issue here also in Facebook, but still its not resolved. Always you have given poor customer service.
Signal strength is very poor in case of postpaid especially!!!
Please take necessary steps, or i ensure that all airtel users nearby me are shifted to other network.

I have been using my airtel number for the past 9 years. Recently i changed it to prepaid as i moved out of india. Now the number is deactivated and i can not reach out to any customer care person. I need the number to be activated as it is urgent. Please help.
I can not reach out to customer care people.

I sent mail to [protected]@in. Airtel.com. There was a reply asking my parents to visit the airtel centre in 15 days to pay rs.20. My friend paid rs.65 today to my prepaid number online through banking service.

Reply from the airtel customer care is below:
—

At the outset, i regret the inconvenience caused to you.

We regret to inform you that services for your airtel mobile were discontinued on 24/11/2018 due to no usage found on your number in last 90 days. Usage could be with respect to an voice or video (Incoming/outgoing) call, sms or data usage. Beyond 90 days period, in case of no usage, charges of rs. 20/- per month are deducted from main account towards service extension for 30 days. Due to insufficient balance, the amount could not be deducted and services were disconnected permanently.

Further, you may get the same number reactivated within grace period of 15 days from the date of disconnection by paying reactivation charge of rs.20/- at airtel relationship centre in home circle.

(Please note: we request you to send your blood relatives (Only father and mother) to any of the nearest airtel relationship centre in home circle in order to reactivate your number).

For your convenience, we are including airtel store details url which will help you to get nearby store http://www.airtel.in/forme/arc/reach-airtel or send sms (Arcpin code to 121) to know arc address.

Thanks for reaching out to us. Delighted to assist you!

Best regards,
Ram kumar
Advisor : customer experience
Bharti airtel ltd

I received message from the airtel india that i have to pay for all rounder recharge that cost 23 rupees for expanding my validity for using internet, message and calling as i didn't use internet and message service and still have to pay for it and not only that they don't have any other options also for only calling recharge. Why i have to pay another 23 for just increasing my validity??? I do recharge on this number according to my needs but now i have to recharge every month for no reason. Before some time airtel sent us a messages while checking balance "validity of your number is till 2032" simply they are doing buisness and looting peoples. Really great cheating.

Please help me out

Thanking you
Manoj kumar
Himachal pradesh

Resp. Sir/mdm,
With respect to the above cited subject, i would like to draw your kind attention to the inconvenience related to the data offer. Myself mr. Santosh patil. Have recharged my airtel number with rs. 92. I recharged this offer by following airtel offers at *121# and also airtel assistance number 121 (Messaged airtel). But yet i have not received the 6 gb data. Even i have communicated and complained at 198. But i didn't get the satisfactory explanation. Plz look into the matter and either credit that so claimed 6gb data as per the offer or refund the deducted amount to the main account balance of my mobile number

Co send massege to me as given below.. Dear customer, as a service gesture, validity of your airtel mobile has been extended by 10 days. Thereafter, to continue enjoying outgoing services, recharge with rs23 or unlimited/smart pack. To buy from main account balance dial *121*51#
Actually i have enough rs. 51/- balance. My cell number is [protected]

Sir/ madam,
I have recharged with airtel last month with a 28 days validity pack on 17th of november which was going to end on 15th of december which included benefits as following particulars :
Free voice call
1 gb data per day
100 free sms

Despite the validity was going to end on 15th of december i have not been able to use the internet functionality right from 27th of october even after trying to reboot and refresh pertaining it to be a network coverage or network traffic issue. The calls and messages were working but there was no information on charges getting deducted even before the ending validity despite of having the delivery reports turned on. There was no alert sent to me that charges are being deduced and i continued the usage having this in mind that it was going to end on 15th of december. There was around 70 rupees in my account balance and now this morning when i checked i got to know that this has gone down to 36.14 rupees without information. No messages or alerts have been sent that the charges are getting deducted and no information on why is it getting deducted. For the sake of information and complaint when i called the customer care they talked to me abruptly making me wait for a long duration just for transferring the call from one individual to another. They both talked abruptly without sense of they were having a conversation with a customer. When i asked for the alerts to be sent they said we don't have the information of that. And because of not having the information when i asked them for refund they shouted and hung the call.

By any means a network service provider is not supposed to behave in this manner to their customers. This has even happened before and have got the refund but they are not transferring it this time and escalating the issues without even providing satisfactory service to the customer. If this persists i am going to discontinue the service with airtel and port out to another service provider.

Hoping to get a soon reply and a help.

Thank you.

I have been converted my airtel post paid number to airtel prepaid number since last 7 to 8 month ago. Till then i could not able to recharge my prepaid number through online. I have called multiple times during last two months to customer care to resolve this issue, but no solution from their end. Even i mailed to [protected]@airtel.in several time, but no reply from their end.
But today my frustration level exceed as i tried 20 to 25 times to call customer care but line was not connected to customer care executive. It looks like airtel has no value for prepaid customer.

I tried to reach your service outlet, but they dont have resolution. I am really frustrated.
So looking for a quick resolution else i will port my no to other operator.

Dear sir/ madam,

This is regarding to unauthorized transaction with my account ([protected]) on date[protected].

I am requesting you please refund my money as this is unauthorized transactions. I have never done these type of transactions for myself.
First 6 digits of my cards are 510372*6531.
6531 is last 4 digits of my cards.
Please refund my money as soon as possible.
It humble request to you.

Regards,
Shourya dixit.
[protected]

Sim kyc details not change and sim not active
My sim will be reject my phone [protected] i am visit airtel showroom he told me activate then same number within 2 days but 10 days over but my sim kyc will be not activated so many times i will tell him but no respones. I call yesterday send my number i will check to inform to told the sir but no response.

See for the past one or two months not sure about the duration, i am unable to send sms from my airtel number [protected], though i can receive sms from the same number. It is really annoying why the big network is troubling a lot. I am totally dissatisfied with your # service. # of this complaint. Asking for more than 350 words, what is the use?? Kindly help me to get rid of this issue.

Airtel, especially fun zone service, is a big thief and robber who is always cutting my balance every week without my agreement. Whenever i call the number to deactivate, theif and robber service reply me that there is no active service in your number. That is why, that service got another name called lair service beside thief and robber. So airtel moble service, particularly fun zone service, is a big thief, robber and lair.
At last, i deeply regret to ask how i can stop the thief, robber, and lair, thief, robber and lair service.

Hlw sir
I am retiler and i have done a wrong recharge of 399 in other number please resolved this
Right number is [protected]
Wrong number is [protected]
Transaction id is [protected]
Laapu no [protected]
Up west uttrakhand
Pleasemail give a help to me it's a unlimited recharge i have done wrong by mistake

My name is prashant and this is very pblm in my area last 1 year airtel network so i am very tried airtel is not help full network
Very poor quality of network. As i switched from idea to airtel but faced lots of problem in airtel network also... Facing very bad experience in my resident area. Its request to please resolve the case asap.. Adress ghatkopar west bhatwadi dinkar bliram chowk near sona hospital. Very poor network my home indoor and outdoor.

My airtel number [protected] is not able to get any network and showing no service while other airtel number near me getting good network coverage. My home network is muzaffarnagar and area pin code is 251318. I am not able to call anywhere even the customer care itself. When i call airtel customer care from other airtel number then they simply said that they don't have any idea about my problem and instruct me to go to nearest airtel service center.

I need my call history from 01-aug-2018 to till date...

On 3rd december i got a call from [protected] and the person claimed to be talking from airtel digital tv. After confirming my customer id and other details, he told me an offer to subscribe for astrovaani channel for a period of 1 month for a rental of rs 45. After patiently listening to his offer, i politely denied and asked him not to subscribe this channel. After once again confirming my decision, he disconnected the call.
On same day at 10:20pm i got an sms from airtel dth stating "astrovaani 1m has been activated on your airtel digitaltv id *. You would be charged rs. 45.0"
Now, even after i clearly denied to accept this offer, if you still go ahead and charge me for it, this is a robbery. I know there will be people who wouldn't bother reading their smss and who would never be able to find out your such dirty tricks and these are exactly the kind of people that you are targeting. But i won't stand any of this. All of this only and only proves your dishonesty towards your customers and how you only want to extract money out of them. I would not hesitate even once to get my airtel dth connection disconnected now.