Airtel Complaints & Reviews

Airtel activated 6T seconds WAP service without my permission and deducted Rs 99 on my phone.

I have not faced these issue previously. Howver this is clearly blantant, fraudent and cheeting business practice to generate revenue.

And on the top of that we need to send the request STOP the service or it will be again charged next month.

I have attached a sceengrab of the SMS send regarding the above.br...

I have bought new Nokia 6.1 plus from Flipkart and there was an offer from Airtel of getting ₹1800 cashback in the form of 36 coupons and 240gb data in the form of 20gb data per month on recharge of 199/249/448, i have done 199 recharge twice, but didn't get the cash back and extra data, i have contacted Airtel customer care and they told me that i would only get cashback of ₹2000 as it is a festive offer on buying any 4g phone and no...

Hello,

The prepaid sim was bought with my aadhar and voter id under my name 4 yrs back.

After marriage in june 2016 the number was requested to be clubbed in family plan. He was not asked to submit noc from his wife. He didn’t submit any document like marriage certificate, my aadhar or my voter id. The connection got transferred to his name automatically without my permission. So can any xyz walk in to an...

Re:[protected]ccaairtelinmoney still not cleared yet my bill update [case:2661717]
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Wecare
Tue, nov 20, 3:35 pm (3 days ago)
To me

= please reply above this line =


Hi zubair. Srinagar. [protected]@gmail.com,

You've had an update to your case re:[protected]ccaairtelinmoney still not cleared yet my bill (# 2661717) on :

Rahim...

I did not suscribe to the value added service offered by airtel called idiotbox.

But i received a message from airtel saying that i have suscribed to this service and that 35 rupees were charged. My number is [protected]

This is the message i received from airtel:

Idiotbox service has been activated @ rs35.0 for 7day (S). Txn id s[protected], 23nov18 04:09. Service will be renewed after validity...

This is not fare that validity given in sim card is suddenly reduced as per telecom rule, all old age genearation never use to keep recharge and they only prefer open balance with validity, i have call twice to customer care, first call reply given that if i recharge minimal value the validity of sim will extend to 2021, i tried and recharged rs9, but nothing happened, 2nd time customer call: he says earlier discussed customer reply is wrong...

Today morning i had used the airtel app to recharge my account which was 200rs talktime. I proceeded with the payment and the money was deducted but the balance of my account remained the same and my airtel app showed a error message saying the transaction was unsuccessful. And after that there's not even a single info about the failed transaction in the account

Can anyone help me resolving this?
Regards
Venkat...

I did a prepaid recharge of rs. 399 for my airtel number on 22 november'18, using my debit card.

Transaction reference[protected]

Recharge was successful.
However balance is not reflected to my account.
The amount has been debited from the account but there is not recharge credited to my airtel number as of now. Kindly look into the matter...

I am using airtel postpaid for quite sometime, they have introduced a scheme called airtel secure to insure the mobile against accidental and liquid damage. Claiming that the user only need to pay 10% of repair charges and rest will be borne by insurance company. Paying a premium of rs100 + gst more than a year. When i've actually encountered the issue of accidental damage to mobile, the real colour of airtel secure was revealed. Submitted...

Am residing in chennai/ porur/ ambal nagar 600116. Here airtel coverage for both data and voice is very poor both indoor and outdoor. Even the signal shows 4g. Also by 10pm to 1am this becomes more worse. I doubt airtel is cheating their customers. Am holding both prepaid and postpaid. Please address this issue asap else i may left with only option of porting....

I registered on airtel money wallet this month however when i am trying to initiate any transfer from my account, it shows debit facility has been disabled in my account. The number is [protected]. I have submitted all valid identification documents as per kyc norms to the airtel money email id. I dont know what kind of foul play is going on, they are just trapping people to use airtel money to receive gifts in form of cash for shopping and...

I have bought new nokia 6.1 plus from flipkart and there was an offer from airtel of getting ₹1800 cash back in the form of 36 coupons and 240gb data in the form of 20gb data per month on recharge of 199/249/448, i have done 199 recharge twice, but didn't get the cash back and extra data, i have contacted airtel customer care and they told me that i would only get cash back of ₹2000 as it is a festive offer on buying any 4g phone and...

I want to move out of my postpaid airtel connection ([protected]) due to poor connectivity and call dropping. However i am unable to send port sms to 1900. All other sms are working fine.

1- reached out to airtel store, they informed that the sms feature is active and verified everything is fine. They asked me to contact customer service 121 or 198.
2- called customer service 121, they asked to restart the phone. Tried...

In my postpaid bill i was charged additional rs.540 against spl number dial 55315 which i didn't made myself. They insist, i spoke to this number for 59 mins on october 2nd. This is not a valid number and i could see so many complaints against this particular number, in this forum.

It's not one or two rupees but 540 rs. This is really absurd about airtel forcing me to pay for this after being a customer for 10 years. I don't...

They have always actuvated this service without my consent and deducted the money. I have already requested them to block this service but they have been doing it. Again i have recharged my account and the money has been deducted. I would like to complain against airtel company and want them to block this service and refund my money. Its really annoying and frustrating....

November 19-2018 - "no service" showing up on phone
November 20-2018 - spoke with airtel customer service and followed troubleshooting steps provided by them. Finally i was told to replace the sim.
Replaced sim at around 1:30pm.

From november 20-2018 till now even new sim is showing "no service"

Have called customer service about 4 -5 times after sim change and have followed all troubleshooting...

The concerned number is - [protected]

My father had been using this number for more than a decade. The same number has also been used for the aadhar verification of the whole family.
After he passed away 2 years ago, we only used the number to attend to calls and whatsapp.

Now airtel has disconnected the number without a prior notification or any warning that the number will be disconnected if not recharged.br...

I did a prepaid recharge of rs 199 for my brother using sbi online banking.
Transaction is successful, however the balance is not credited to his mobile number.
He also did not receive any sms.
Phone number - [protected]
Recharge was done on 20 november 2018.
Transaction reference received online - ihj0969153
Can someone tell if this recharge was processed successfully?...

I had applied for aairtel broadband connection after getting assurance from the telemarketing of airtel that i can get a connection in my area. I was assured that within 24 to 48 hours my connection will be connected. But till date connection has happened. I have phoned on the number who were calling me for connection and to whom i had given the cafe no and my id proof. But they are now picking up my phone. My tnx. No. Is [protected].
My...

I have been using airtel dth (2 connections) from past 4 years
Recently i have activated safe custody for my 1 connection.
And i was not informed when it is expired and the remaining balance started deducting.
It went to negative.
When i called customer care they said you have to recharge to watch on other connection also which is activated for 1 year.
Since i am not using 1 connection and other one is unused,...