Airtel Complaints & Reviews

Dear Sir/Madam,

I m using the airtel number from past 7 years and i m abroad now from 7~8 months and had activated international roaming pack of 499 on September which has a validity of 3 months. Even when its active, my number is disconnected. Request you to please activate my number. i have also recharged on end of September, but its still deactivated.
Request you to activate.

I raised a complaint with the airtel customer care team about inaccurate international roaming charges for mobile data. I had turned off mobile data and roaming options on my phone throughout the duration of my international trip. However, in the airtel bill's itemized statement, i see that they have charged me a huge amount for the billing period when my mobile data was switched off.

On speaking to the customer care team member, i was bluntly told by them that i have used the mobile data during the said period, so i have been charged for it. They were not willing to listen and dispute this claim.

I am quite shocked that a service provider like airtel would be so unreasonable to the genuine concerns of an old customer like myself, who has always paid my bills on time.

I hope the team would investigate the matter more clearly instead of simply dismissing my complaint to show a speedy resolution.

Sir/madam
I prot my number from airtel to vodafone few days ago for network issue and coustomer care told me when solve network issue in my area they well come call to me but sir when i am in airtel my plan was rs-449/- and approx bill per month is rs-531/- include gst but they send me bill for this month of rs-1931/- when i called to customer care they told me i have activated international roaming pack of rs-1199/- but sir i can not activated any pack/plan like this i dont under stand why they activated this type of plan/pack in my number
Please sir see my account i can not call or sms to activated this type of pack for me please sir kindly solve my problem as early as possible i shall ever great full to you sir.
My contact number is-[protected]

Kindly do the needful as my sim has stopped working since yesterday. I guess the reason would be no outgoing calls since past 60days or so.
I have been an airtel users since past 10years. I have had the same number as i am abroad since past 5months i wasn't able to do any out going calls.
Also i had maintained the balance of around rs.1000+ and every month i was being charged for rs.100 for international roaming rental.

Now i have all my financial transactions and other important stuffs linked to my personal airtel number which is +91 [protected] has stopped due to deactivation.

I request you to take this up on priority and activate my sim.
You help will be highly appreciated.

When i buy the sim in airtel company. They have told this was an lifetime validity sim no need to recharge further.

But now they are stopping the incoming and outgoing calls for not recharging the sim. Am using the secondary sim but evethough they have not enclosed that we have to recharge monthly once for incoming and outgoing when i buy the sim card.

Airtel Network is very very poor in Khidki and south Delhi. Never phone gets connected in Hauz Rani and Khriki extension. People are switching to other operators. My Airtel no hardly works and everybody complaining me about call not connecting. When others call on my no it says no is invalid due to Network issue.

Hi,

I have had a single SIM card from the last 15 years. I was with Vodafone but eventually moved to Airtel for "better" service. But what Airtel has done now is unpardonable.

2 days back, they have recycled my number and deactivated all services. I called Airtel customer care and they said they have no history of me being with them ever!!! They said they do not know me or my number and said they cant help and I cannot get back my number..!!!

I have tied up all my services from the last 15 years on this number and out of the blue they deactivate my number even without a warning. I hadn't been using the number of late as I am out of India and I have been doing a recharge every 45 days and making outgoing calls. The last recharge done was on October 8th. I have a message from Airtel thar says to recharge within 90 days to keep the services and I have been doing it every 45 days to be safe. How can they deactivate services of a number I held for 15 years even after I have followed their instructions to the dot. This is the worst customer service I have ever experienced.

Dear Airtel,

I have ported my no to Airtel to get the benefit of one family connection to be added in my no [protected] but its more than 45 days I struggling i have called to 121 customer care no so may time & send mail to [protected]@airtel.com but then also my problem is same.

I have chosen this facility because this add connection is my mother number but a month on month billing is getting generated in my mother no also & airtel is calling to pay the bill but I have told you so many time to plzz add my no with my main no but then also it was not solved I m really disappointed with this kind of service. even your store is not able to help your 121 call centre & 121 mail id what should I do please tell me this is really pathetic.

plan of 649
Main no (parent) - [protected]
ADD connection (child) - [protected]

I have registered dnd. Airtel is not taking actions to stop marketing calls or sms. I had raised dnd multiple times with airtel. They usually inform me that it will be resolved in 10 days and nothing happens. I don't get an option to block certain numbers since we cannot see their number. We can see some alpha number or just a few alphabets. Airtel is allowing these 3rd party companies harass us by allowing them to contact us without having to provide their contact details. If we had their contact number, we can atleast block them.

I have been using my airtel mobile number for about 9 years now, unfortunately it stopped working from last 2 days due to non usage of more than 3 months, i would like to reactivate again. I have sent a mail to [protected]@airtel.in but no response. Please help me regarding this. I would definitely like to retain this number. I am out of india and would like to get it reactivated as soon as possible.

Thanks
Roshni

Hi team,

I'm unable to recharge to my airtel number ([protected]).
I recently changed from post paid to prepaid.
I got message saying that you are converted to prepaid after i went to near by airtel showroom and ask representative to recharge
He said that it will take 24-48 hrs. There is no provision to report my complaint. Unable to call any one. Here i'm facing big problem so i'm raising the complaint

Please do needful here

Thanks
Vijay bhaskar

Dear airtel team,

As we know that airtel is the best & no 1 service provided in the country.
But in my village bahirvali no 1, we are facing issue of network. We are not getting singel point of network in my village of airtel, so kindly look after the issue and solve the issue asap.

Country - india.
State - maharshtra
District - ratnagiri
Taluka - khed
Village - bahirvali no-1
Pincode - 415727

Dear Sir,

I am using my airtel number [protected] from more 8 years.

its blocked without any prior information,
I had recieved offers message till 23rd of november 2018, but no notification of sim expiery, i need my sim as i am working outside india, i Used the same number in all my identity.

Looking forward for a quick response as i have good relationship & impression on AIRTEL Service...

I have done a transaction from airtel payment bank amount 5086.92 my airtel payment bank number is [protected] transaction date is 19 sep. Till date said amount as not been refunded to my account. Transaction successfully done but due to some issues amount as been refunded by beneficiaries. Amount send via upi kerditbee account. So do the needful help as i need my amount.
Thanks
Chetan bajoria

I'm facing a serious issue with airtel network. They have barred my incoming calls and outgoing messages on my number since 06 months which is my primary number since 5years. Even after calling customer service more than 20 times and visiting stores for more than 10 times my issue has not been resolved from last few months.

I started facing this problem since april when i lost my telenor sim (Airtel now). When i bought the telenor sim i had no issues but when it got totally converted into airtel suddenly my all outgoing incoming calls/messages have been stopped. I called customer care therefore i got outgoing calls and incoming messages but still i don't get incoming calls and outgoing messages.

Reason given from airtel : as you have put for the sim lost we have barred them.

Everytime i call customer care executive he says i have put on the request it will get activated in next 72hours.

I went to multiple stores even circle office begumpet, hyderabad he said i have emailed them it will get activated in next 24hours. But nothing has changed since 06 months. I can't even change to another network as even i cannot send message to 1900.

I skipped my business days just to go behind airtel to get back everything into normal but i haven't seen any effort from them. Strictly i want trai to take action on them.

Regards,
Vishal mishra.

Suddenly on 25 november 2018 the airtel sim on my phone stopped working. Initially thought it might be a phone problem. Restarted phone several times, changed sim slot, tried it in another phone, tried stopping other services like wifi. All of no use.
All this without any intimation from airtel. I was about to receive important calls and messages on this number. Lost peace of mind due to this carelesness.

Deducted sum from pre-paid amount without any consent for vemes by service provider. An introductory sms and thereafter service activation with amount deduction sms was received immediately. Worst kind of service from airtel is quite unexpected. Customer care executives are not available over to their helpline while trying to reach. Kindly resolve.

I recharged for 1gb per day pack for 28 days to my airtel number. But net speed is very very poor and low. Nowadays airtel is cheating the customer. After 8 years now decided to port the number to another network. Why giving 2 g net speed by collecting the money for 4 g? By keeping this kind of worst network and charging amount for incoming call also?

I am using this number from a long time but suddenly a message comes which says your phone outgoing service would be deactivated though I was having a sufficient balance.It also says that your incoming calls would be deactivated if you do not recharge your number soon. When I complained regarding this to customer care they say this is the new policy of Airtel company so you have to get a recharge regularly to continue our services.Resolve this problem as soon as possible.

This kind of [censored] network I’ve never seen anywhere. Paying 400 for 80 days and not even getting 2g speed In cities. Shame on AIRTEL. Never play this ads. Lol Refund my money if you have ethics. And my mobile is iPhone 5s facing this issue from 9 [censored] months. No data speed.

Please do the needful