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Airtel Complaints & Reviews

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Updated: Sep 19, 2026
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O
om kumar choudhary
from Delhi, Delhi
Jan 13, 2019
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I have ported my number from idea to airtel on 7 th jan.. Now my airtel sim is showing signal for last two days.. But when i do tele verification by dialing 59059... It does ask for verification instead its telling me about my offers of hello tunes cricket caller tunes.. When i go to the retailer shop for doing frc.. The money is also not able to go through.. I mean nothing is happening on this number.. Also i ported my number in new delhi.. But now i am in roaming.. And for 2 months i will not return to my hometown.. Please provide me way.. So that i can televerify and do frc on my number, so that my services could start on this number.. My mobile number which i ported is [protected]
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    Mohd Syeed Teeli
    from Kanpur, Uttar Pradesh
    Jan 13, 2019
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    Address: 731235
    Website: www.instagram.com/syeed919

    I am mohd syeed from jk my no is [protected]. Currently in visva bharati university. I am facing internet problem from 12 dec 2018. I complained but it was not resolved. I changed mobile phone visited airtel store talked to costomer care but nothing happen. They tried everything but the problem is same. I can see 4g sign on my mobile but it is not browsing. I replaced the sim 2 times in the year. I surrender and lost all the trust from airtel. No one solved my promblem and the immature system. Engineets are working in airtel they are giving the silly xcuses and removes the complaint. I think airtel shpuld close the chapter of airtel because they can not effort the services as compared to other networks. They are wasting my time and moey. I lost hundreds of money without using airtel. What the hell it is.
    Airtel customer support has been notified about the posted complaint.
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      K
      Kalyani Karangale
      from Malegaon, Maharashtra
      Jan 13, 2019
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      Address: Nagpur, Maharashtra

      Hello
      Maine credit card se airtel payment bank mai 5000 depoist kiye pr wo abhi tk aaye nai or card se deduted ho gya ab mai kya karu 3 din ho gya sb no pr cl kiya pr koi responce nai mil raha hai or msine airtel office gai thi pr tbhi bhu unkho ne bhi koi acha reaspoce diya nai or jithe bhi no try kiye wo sare no sr koi repoce nai mila or ye 1 st tranction haiwo aisa hua
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        K
        Kumarganeshan
        from Hyderabad, Telangana
        Jan 13, 2019
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        I have ported my number [protected] from reliance jio to airtel. But there is no signal in that sim and my old number has stopped already. I am loosing my business calls and i am going to consumer forum against it.
        This is such a bad service for postpaid users like us. We wholly depend on our phone.

        Your associates keep bugging us about your plans and finally when we try it we have to face this. I urge you to start my number immediately
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          S
          SAJID MALLEBHARI
          from Mumbai, Maharashtra
          Jan 13, 2019
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          Address: Raigad, Maharashtra, 410210

          You are kindly requested to resolve my issue as described below.

          No service after porting from jio to airtel ([protected]) on 12/01/2019 at 11:50 pm. I have changed the dim card to airtel as described in sms sent bt airtel.

          Your urgent action to reilve this issue is highly appreciated as i do not have any other number and presently i am traveling.

          Regards,
          Sajid mallebhari
          [protected]@aol.in
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            P
            pinak gupta
            from Bengaluru, Karnataka
            Jan 12, 2019
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            Address: 560037

            I had made prepaid to postpaid on 12th jan 2019 for [protected]

            I have been receiving two sms from your end,
            1. Thank you for choosing airtel! We are setting up your services please wait.
            2. We are unable to process your request. Please retry later.
            To check the status i had called your customer care and spoken to your customer care. She doesn't have any answer and just kept on telling me to wait for 4 hours. Now neither old prepaid npr mew postpaid sim working. I need immediate help.

            My alternate number is [protected]. Pleasr contact me
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              S
              sanjay prasath
              from Coimbatore, Tamil Nadu
              Jan 12, 2019
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              Address: 641002
              Website: airtel

              Greetings,

              Complaint 1:
              Recently we are being forced to switch to v-fiber saying that it is compulsory.
              We can't switch because of 2 reasons which are:
              1) the landline number will change again
              2) our current 799 plan is not available

              Complaint 2:
              Our bill along with gst should be rs.943 but it is coming at rs.970-1050. We can't even get a detailed view of the bill because password is not available.

              Please refer to the above referred problems as early as possible.
              Airtel customer support has been notified about the posted complaint.
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                N
                Nokia Chennai
                from Chennai, Tamil Nadu
                Jan 12, 2019
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                Address: 201308

                I recharged my digital tv account number with inr 3450 for full 1 year subscription of airtel digital tv combo pack on 5th sept'2018.
                My airtel dth customer id is : [protected].

                All of sudden from 1st nov'2018 my airtel dth services stopped due to insufficient balance, i called airtel call center more than 10 times but they didn't resolved the issue, finally after sharing whole details including my confidential information of bank account statement with online transfer proof through paytm my services resumed from 28th nov' 2018.

                Now airtel dth services actual goof-up starts : from 8th jan'2019 onwards again my airtel dth services stopped and now all of sudden my airtel dth customer id : [protected] changed to [protected] which is registered on someone mr gupta's name to whom i don't know.

                Again i tried to contact airtel call center, as usual no response and solution, i wrote an email on 9th jan'2019 but so-far there is not even acknowledgement of the issue received from airtel dth staff.
                Airtel customer support has been notified about the posted complaint.
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                  M
                  mjain1
                  from Mumbai, Maharashtra
                  Jan 12, 2019
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                  Website: www.airtel.in

                  Today i received a call from an airtel digital tv executive. She told me about some channel called relam chel and asked me to activate it. I clearly told her i dont want this channel multiple times. But she repeatedly kept telling me about the channel. After that i hang up the phone. After some time, i received a message from airtel that the channel has been activated and rs 39 has been deducted from my balance.
                  I want to know why airtel is commiting such frauds.
                  This is very disgusting.
                  Airtel customer support has been notified about the posted complaint.
                  Jan 12, 2019
                  Updated by mjain1
                  The phone number of the airtel executive who called me is :[protected]
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                    S
                    Shreyansha14
                    from Lalgudi, Tamil Nadu
                    Jan 12, 2019
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                    I have lost my airtel sim so i applied for a new one for the same number 4 days back. It was supposed to be activated 3 days ago but it still shows it isint registered on network. I dialed 59059 but it automatically disconnects. Im constantly searching for ways to activate sim but it keeps telling me to dial 121 or 59059. But calling doesnt work. Im unable to recieve any incoming call, message and use data.
                    Airtel customer support has been notified about the posted complaint.
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                      A
                      Arjun Madhusudhanan
                      from Chennai, Tamil Nadu
                      Jan 12, 2019
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                      Address: Chennai, Tamil Nadu, 600109

                      Bought an airtel 4g hotspot device with simcard. The given simcard is not yet activated and they told me tat time is 4hrs, today they gave me another simcard and same tat time, its been 4hrs now, not yet activated. U guys need money but u wont work. Dont u feel shame the way u provide service? I want this to be activated today if not take back ur useless 4g hoptspot device and refund what i spend. Airtel good for nothing. If not action us taken immediately, next thing i will file fir.
                      Airtel customer support has been notified about the posted complaint.
                      Jan 12, 2019
                      Updated by Arjun Madhusudhanan
                      Sim no[protected]
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                        V
                        VishalThakur21
                        from Noida, Uttar Pradesh
                        Jan 12, 2019
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                        Resolved

                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                        Website: Airtel.in

                        On 9th jan, airtel sales guy visited my place and told me about new airtel broadband plans. I paid rs3000 for airtel broadband connection. The sales person told me that he would get internal wiring done for the connection. The installation guy later told that internal wiring is not possible and would have to use external wiring throughout the house. I could not get the external wiring done as my landlord did not allow me to. I was upset with the false commitments made by the sales guy and told him that i do not want the connection in this case, please refund my amount. Since then, there is no response from airtel on cancellation of my connection and refunding the amount. I tried calling the customer care on multiple occasions but they did not help. The transaction id for the same is[protected] and the caf id is[protected]. The account details can fetched using my mobile number [protected]
                        Feb 6, 2019
                        Complaint marked as Resolved 
                        Amount refunded
                        Airtel customer support has been notified about the posted complaint.
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                          prithvirajsin
                          from Dhamtari, Chhattisgarh
                          Jan 12, 2019
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                          Address: Indore, Madhya Pradesh, 452002

                          My airtel number also got deducted 23 rs once outgoing due is over. I had 15 days incoming validity. Airtel forcefully deducted 23 rs from balance before utilising incoming facility. Either remove incoming validity if you like to deduct 23 from user on end of outgoing validity, also get confirmation from users before deducting amount. As per trai airtel should provide 15 days incoming facility. I suppose to recharge some other pack, by that time airtel deducted amount. I came to know that airtel is deducting 23 rs from all users
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                            D
                            Darpan Bhatnagar
                            from Delhi, Delhi
                            Jan 12, 2019
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                            Address: Ghaziabad, Uttar Pradesh, 201003

                            This is in reference to my mobile no. [protected], today i have received my mobile bill and found that you have charged rs. 3000/- approx. For sms charges, when i have checked the bill than i found that from dated 17.12.2018 time 18.09.03 to 04.01.2019 time 23.48:25 (My billing cycle date) with a time interval of 20 min. Approx regularly sms sent to mobile no. [protected] (Local), similarly on three national no. [protected], [protected] and [protected] sms sent regularly from 17.12.18 to 04.01.19. I have not sent any sms to these nos.in this regard i have called at your customer care no. And talk to your customer care executive, supervisor and manager but no one is able to resolved my problem, than i have visited to your airtel store at sector-4, vaishali, ghaziabad (U. P.) at 12.59 pm. Today and there your executive told me that he can not help in this regard and ask me to mail you and share my problem.

                            You are requested to take this matter seriously and reverse these full amount these sms charges. Also requested to arrange to stop the sms on this nos.

                            Also note that i my credit limit on this no. Is rs. 1500/- than how can my bill raised to rs, 3706.40, why not you stop my services after limit cross above 1500/-.

                            Again request you to take some necessary action and resolve my problem immediately.

                            Darpan bhatnagar
                            [protected]
                            Email: [protected]@yahoo.in
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                              V
                              Venkatesh Prakash
                              from Kunnamangalam, Kerala
                              Jan 12, 2019
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                              Address: Chennai, Tamil Nadu, 602024

                              Dear sir / madam,

                              I'm venkatesh prakash, having airtel as my service provider. I'm here to complain about airtel on behalf of nearby residents also. We have very poor network connectivity henceforth we are even unable to browse and also faces severe call drops, i have complained this several times and received service request no's from airtel. Every time the requests are closed without any notice and resolution and there is no improvement for past one year with multiple number of complaints. Every time when i call will get response that "our team is working to improve the service" but nothing has been changed for past one year. We are getting wasted on the package which we adopted from airtel. So kindly intervene here and take necessary actions that airtel will improve their service since we are paying for that.

                              Recent reference no. For my complaint from airtel - cogcl[protected].

                              Thanks & regards,
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                                megha_64
                                from Samba, Jammu and Kashmir
                                Jan 11, 2019
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                                Address: Jammu, Jammu and Kashmir, 180001

                                Someone asked me to recharge his number [protected] i did one recharge of 499 from phone pe transaction i'd is n1901111231074837941379

                                It failed so i did one more same recharge from amazon pay transaction i'd is[protected]

                                Please refund one recharge amount to original payment method.

                                As i don't have much account details like otp and other thing of the number because that person was stranger he was in need of quick recharge so i did that for him.

                                Please help urgently required my money back.

                                Thanks in advance.
                                Airtel customer support has been notified about the posted complaint.
                                Jan 11, 2019
                                Updated by megha_64
                                After some time I saw be oth recharges became successful and money got deducted twice..
                                Jan 20, 2019
                                Updated by megha_64
                                Any update about my complaint
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                                  m817445
                                  from Rohtak, Haryana
                                  Jan 11, 2019
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                                  Address: 176096

                                  We wish to inform you that one of the company is installing their tower very near to residential area. These service providers and owner of that building is installing tower without doing any notice to the surrounding people. We all our neighbours want to shift that tower into other location like, vacant space or in a less crowded area, because tower radiation directly affects to surroundings people. And this is very close to residential area and also they are establishing tower illegally by neglecting all rules and regulation of telecom industry. This tower are installing without taking consent from our surrounding peoples. You know the electromagnetic radiation these emit is very dangerous rays, this carries various diseases cancer risk, birth defect, mental problem, brain tumor, headaches, genetic effects, disorder immune function etc in it. So please kindly resolve this with strict action and also shift that tower installing in other location so that small children, old people, hospital patients keep safe in this place. I am mentioning the place of tower vpo lambagaon tehsil jaisinghpur distt kangra hp 176096
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                                    S
                                    senthilapu
                                    Jan 11, 2019
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                                    Address: 560100

                                    My airtel postpaid number is having no service from quite a period now. Please help. I'm using iphone.
                                    I have tried restarting my phone several times.
                                    Additionally, i have switched the sim to different phones to check if that resolves.
                                    Also, i have changed the network selection to manual and tried.
                                    Nothing worked till now. Please help.
                                    +91-[protected]
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                                      Talha Hussain
                                      from Bargarh, Odisha
                                      Jan 11, 2019
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                                      Address: Pune, Maharashtra, 411048

                                      The internet was working fine then suddenly from 3 weeks the internet speed was dropped, almost nil. I wasn't even able to access google. I had lodged a complaint through customer care but they misbehaved then i went to airtel gallery to change the sim (As i thought it could even be my sim's fault), still no change in the internet speed. I am only able to use internet at night, for the rest of the day the internet doesn't work and the voice quality since then has also dropped significantly, kindly resolve this issue or refund me for my loss!
                                      Airtel customer support has been notified about the posted complaint.
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                                        Abhi 28
                                        from Mumbai, Maharashtra
                                        Jan 11, 2019
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                                        Address: 401107

                                        Hello this is abhijeet singh chrema my custumer id is [protected] this is the second time im complaining to u first time it was resolved and i was told the package i chose would be done now as again i did recharge they again put the same old pack back and debit my balance i did talk to ur customer care 3 time each time was told sir we have change ur base to 219 and magic hd rs 93 and again when i ask them my current pack they are telling its of 408 its really disgusting its been 4 month i switch to airtel now they dont care my complain number is 84885692
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