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Airtel Complaints & Reviews

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Updated: Sep 19, 2026
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K
Kalpesh Sarode
from Pune, Maharashtra
Jan 11, 2019
Resolved
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Address: 421202

I made one transactions at airtel payment bank of rs 50000, transaction successful, but amount has not credited to other airtel money account..

I got the message from airtel regarding amount debited in your account, but amount credited in other airtel bank account.

When i am calling airtel money customer care, they are only fooling me, they are always informing me that you will get your amount back within 1-2 hours.. Airtel is only cheating their customers.. What they are doing is, just taking money from customers, keeping it with themselves, and then earning income by investing these monies..

I also sent the screenshot of meesage which i received from airtel regarding amount debited,
Date of transaction - 07/01/2019

Airtel payment bank no-[protected]
Transition i'd: [protected]
Jan 11, 2019
Complaint marked as Resolved 
Kmsarode@ gmail.com 7021762662
Airtel customer support has been notified about the posted complaint.
Hello,

My Mobile number is [protected].I have recharged unlimited pack of Rs.499 on Jan 5, 2019. But now i can't able to call icici toll free number..i am get insufficient balance to make the call. it is also cover the above plan...Why?
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    K
    kash39
    from Panaji, Goa
    Jan 13, 2019
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    Address: 403802

    I am muskan soni did my father's recharge on airtel no. [protected]through icici online banking for rs 149 on 6 jan 2019 online but recharge is not done till now neither the money is refunded. i have been waiting since then either for the recharge to be done or money to be refunded in my account. this is very bad service from company's side. atleast they should have refunded the money. i did complaint many times as well as i called costumer care but no response neither from icici nor from airtel
    Airtel customer support has been notified about the posted complaint.
    Jan 13, 2019
    Updated by kash39
    no response till now.
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      C
      csequeira
      from Mumbai, Maharashtra
      Jan 11, 2019
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      Address: Dakshina Kannada, Karnataka

      I am having a connection given in the subject which i want to cancel as the existing bsnl postpaid connection is being changed to airtel number by the company. Since my bsnl changes to airtel account, i do not need this number anymore as i do not have any internet in this account.

      Hence i request you to kindly cancel this number which i no more want to use.
      Airtel customer support has been notified about the posted complaint.
      I was informed via sms that my sim will get pprted from Vodafone to airtel on 2 January, 2019, by 10:22pm. Now my Vodafone sim displays no network and Airtel as well is showing no network.
      Kindly provide me details o[censored]ser of mobile no [protected] as he / she is distrubing with regular missed calls at odd time
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        S
        Shresurman
        from Madurai, Tamil Nadu
        Jan 11, 2019
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        Hi, myself deepika, i made a bill payment for airtel postpaid number [protected] on 10th of january amount 945, as i didn’t receive any confirmation message, i thought that the payment was not initiated, so i made the payment again using my vijaya bank debit card, after that only i noticed that the amount was deducted twice, please kindly transfer the double payment (945) amount to my vijaya bank account.
        I have shared the screenshot of the transaction history below, kindly refer.
        Thank you.
        Airtel customer support has been notified about the posted complaint.
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          R
          Rajeevkr003
          from Mumbai, Maharashtra
          Jan 11, 2019
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          Address: 680584
          Website: www.airtel.in

          Date : 06.01.2019
          Recharge amount : 3997 inr
          I did the international roaming recharge for making calls from japan to india. As per the recharge done, i was expecting 500 minutes incoming and outgoing calls from japan to india. But i am not able to make or receive calls. I did the same recharge last 2 months and there was no issue. But right now even after continuous follow up through emails, there is no positive response.
          I would like to get the offer activated so that i can make and receive calls with india.
          Jan 17, 2019
          Complaint marked as Resolved 
          Airtel didn't give back the money spent on recharge and they didn't do the proper recharge also. I am tired of following up. so i am marking this as resolved.
          Airtel customer support has been notified about the posted complaint.
          Jan 17, 2019
          Updated by Rajeevkr003
          No updates from their end.
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            V
            Vivekkumar25
            from Noida, Uttar Pradesh
            Jan 10, 2019
            Resolved
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            Resolved

            Hello airtel team

            I have recharged wrong number ([protected]) instead of [protected] through redbus walle on 10 january 2019.

            I am looking forward to receive help regarding reversal of the same.

            I have attached the screen shot of recharge/ transaction.

            Ref. No. [protected]heu (Redbus order i'd)

            Please find the attached screenshot.

            Regards,
            Vivek
            Jan 12, 2019
            Complaint marked as Resolved 
            I have contacted customer support through email. and the next day, I got a call from customer support. They have resolved my issue. Thank you team...
            Airtel customer support has been notified about the posted complaint.
            Jan 12, 2019
            Updated by Vivekkumar25
            Thank You Airtel Team, As you care the customer's benefits.

            Very responsive customer supporrrrrrrrrrrrrrrrrt.
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              S
              SyedNayazAhamed
              from Tumkur, Karnataka
              Jan 10, 2019
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              Address: Davanagere, Karnataka, 577213

              On month dec 2018 date 23 my unlimited plan has expired...
              After that with in 15days my incomming facility also barred...
              When i call customer care, the executive anupama has answer the call, she says airtel has change the plan of all customer with out any information so u can recharge of any unlimited plan then we activate ur incomming and outgoing facility... Till then we cant do any thing...
              Before that i've call customer care for network issue..
              He says wait for network installation near ur house... When i ask when u can do that..
              He says may be 1 or 2 years...
              Me - till then what can we do..
              He - wait or go to other network... U r not the only one for this network...
              Me - ok sorry...
              Then i decide to port.
              But my unlimited plan has expired...
              After that incomming facility also barred...
              My all business related contacts are only for that number...
              Airtel customer support has been notified about the posted complaint.
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                B
                Bama Ramesh
                from Chennai, Tamil Nadu
                Jan 10, 2019
                Resolved
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                Resolved

                Address: Chennai, Tamil Nadu, 600100

                Tel:[protected]

                On 18 december 2018, i had given a request for immediate disconnection of our broadband and telephone line with airtel.

                I explained that the reason for disconnection was purely personal and inability to continue to pay such a high monthly charges being a retired and senior citizen.

                After that i received several calls from airtel with various offers which i declined and reiterated my request for disconnection. Airtel continued with regular calls to the point of harassing me.

                Today i visited airtel in medavakkam, chennai and was connected to airtel customer service who informed me that airtel had not disconnected. However, airtel took the request for cancellation under their reference no.[protected] saying the number would be disconnected within 05 days.

                I am very disappointed with the services of airtel.

                Krishnan ramesh
                Aug 30, 2019
                Complaint marked as Resolved 
                Airtel continued to delay the process asking us to shift to another plan. Airtel landline was disconnected finally.
                Airtel customer support has been notified about the posted complaint.
                On 6 Jan I wrongly recharged amount of RS 169 instead of RS 199.kindly please can u cancel my RS 169 balance and credit RS 169 to my account
                Details of transaction:from no. [protected] to [protected]
                From account no.:[protected]
                RS 169
                Trans I'd:[protected]

                Kindly send RS 169 to my account no...thanking u
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                  D
                  Deepakqs
                  from Bengaluru, Karnataka
                  Jan 10, 2019
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                  Address: 560017

                  I have recharged with 169. But unfortunately the internet is so slow even not connecting most of the time. i have face a lot of problem while i am trying to book a cab or pay through online or doing any online transactions. And almost all the time i face the same problem. so even almost half of the validity time has been passed i want my money back. i[censored] can't back the whole recharged amount then give me half of it or a quarter of it and cancel my plan.
                  Airtel customer support has been notified about the posted complaint.
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                    D
                    Dave99
                    Jan 10, 2019
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                    Hey.

                    Certain services have been activated on the mobile number without activation or input from consumer.

                    Gamepind automatically activated without request on phone. Twice the amount has been deducted now. Have cancelled my subscription now. But please help in crediting back the deducted amount of 60inr.

                    Kindly refund amount at the earliest and please cooperate.
                    Airtel customer support has been notified about the posted complaint.
                    I had asked airtel to provide me bill mentioning my company detail and discription but after complaining for same thing for almost 10 times i still recieve single page bill. I dont recieve any response from there mail and customer care executive, they have provided worst service till date.
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                      D
                      devika gowda
                      from Bengaluru, Karnataka
                      Jan 10, 2019
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                      Address: 560001
                      Website: AIRTEL

                      Dear Sir/ Madam,

                      i am using airtel sim from past 6 years un fortunately i lost my sim.
                      i was blocked lost sim and purchased duplicate sim in airtel store i am every trying customer care but its not connecting to executive i wanted unblock my sim . please do the need ful i am waiting this from 25 days.

                      name:- arun p.b
                      no:- [protected]
                      Airtel customer support has been notified about the posted complaint.
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                        S
                        sudip101 banerjee
                        from Kolkata, West Bengal
                        Jan 10, 2019
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                        Address: Kolkata, West Bengal, 700004

                        I am ex employee of bharti airtel ltd. Actually i am not able to access airtel ambassador. So kindly solved the problem as soon as possible. I want my relieving letter and f&f settlement sheet & offer letter. Sending you my detail.
                        Name = sudip banerjee
                        Emp id=b0060316
                        Doj=04-dec-2008
                        Mail id =sudip101. [protected]@gmail.com
                        Mob no=[protected]
                        Date of birth =04-july-1973
                        Pan no=
                        Its really urgent bcoz i want to submit the doc to current company. Request you kindly provide the doc or call me above given no.

                        Regards,
                        Sudip banerjee
                        [[protected]]
                        Sudip101. [protected]@gmail.com
                        Airtel customer support has been notified about the posted complaint.
                        4G Upgraded after Not Done 1rs Recharge...it's a big problem of Airtel Retailers that's complaint in The Airtel..., ...
                        Sir, I am the old customer of Airtel having three Sims. Due to Dead slower. Net/not connected problems I change the Sim to geo . Now I am facing Internet problems with your two remaining Sim cards. Is there any solution. Please answer.
                        Hello Sir my Mobiles no is [protected], last 4-5 days it doesn't show Mobile network in my mobile.Due to this I'm facing so much problem .plz fix this problem as fast as possible.

                        Thanks
                        unable to login airtel ambassador for relieving letter

                        I am ex employee of bharti Airtel LTD. my emp ID B0095218
                        DOJ 11/FEB/2016 TO 25/NOV/2019
                        DOB 07/MARCH/1988

                        Please find attached screenshot, i am not able to access Airtel ambassador link please help to resolve this issue asap.

                        Shadab kazi.
                        [protected]
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                          Garima16Agrawal
                          from Udaipur, Rajasthan
                          Jan 10, 2019
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                          Address: 313001
                          Website: www.myairtel.in

                          While subscribing to my airtel secure plan for postpaid connection with device oneplus6t, it is saying that my device is not eligible.
                          After some research i found out that i need to upgrade/change my device in airtel app with the current bill cycle.
                          How do i do that?
                          Change or upgrade my new device to same old number with postpaid connection.
                          Please help
                          Thank you in advance
                          Airtel customer support has been notified about the posted complaint.
                          My number [protected] name upasana rajpoot d/o bramhanand rajpoot address.vpo patha tahseel lawkush nagar disst. Chhatarpur mp 471510
                          Email.[protected]@gmail.com
                          So please help me
                          Sim card registration failed and its totally showing blank in my phone since yesterday. how can i recover so that i can use it as before. my mobile no is [protected]/andhra pradesh.
                          its very important no., without it my work gonna hang. pliz do favour...
                          I had recharge Rs.999 in 2006 life time validity with Airtel ! so why telecom company require Rs.35 recharge compulsory every month. i don't want to recharge again again every month. kindly do the need full

                          MOHD NAZIR SHAIKH
                          [protected]
                          Wrong no:[protected]
                          Correct no:[protected]
                          Amount:199
                          Plz reverse my recharge and fix it because I can't keep on paying.
                          Plz
                          Reverse my recharge
                          I did my recharge on rupees 199 on wrong number and now I want it to be changed to this number so I am humbly requesting you to plz reverse my recharge to the correct number.
                          Please
                          Reyaj ali's reply, Jan 3, 2019
                          Please
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                            R
                            rajatjasnani7
                            from Kanpur, Uttar Pradesh
                            Jan 10, 2019
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                            I had done twice 1000 rs transaction out of which only once 1000rs loaded but another 1000rs debited but didn't loaded.
                            So i called hdfc bank then they provide me the authentication id which is 47704441 and approval code a3l8tq.
                            Airtel not giving my 1000rs they are saying 1000rs credited but deducted amount was 2000rs and only 1000rs credited.
                            Registered no [protected]
                            Airtel customer support has been notified about the posted complaint.
                            I created the account with my nick name and i transferred money in the account in 2017 of 7000rs and airtel freeze my account and i am calling airtel form 2017. they asked to give documents but i don't have a documents of my nick name... please help me out .
                            my account number [protected]
                            my email is [protected]@gmail.com
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                              S
                              Sweetha M
                              from Tenkasi, Tamil Nadu
                              Jan 10, 2019
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                              Address: 625001

                              Hello sir /madam,

                              I have recharged 169 to this number [protected] today... My card has been debited with the amount.. But the transaction failed.. Can you please revert my amount to my airtel wallet or to my bank account urgently.

                              Note :i have done through airtel app only.

                              Customer support doesn't provide proper solution for my issue. Hence i raised towards you. Its urgent.
                              Airtel customer support has been notified about the posted complaint.
                              Airtel is looting & forcing us to pay extra 23/35 for every 28days. why should i pay the extra recharge to increasing my validity.? before sometime it was upto 2023 validity periods. Even 4G are not available in this location 110007.
                              Today early morning at 12.40am, date: 8/01/19 i had recharge wrong amount for international roaming for hongkong, as i was unable to contact customer exicutive. wrong amount was Rs 1199/- which i recharged. so please do the needfull and reverse the amount.
                              Parth Jadeja's reply, Jan 8, 2019
                              ByMistake I recharged, but now I called on customer care number and talked to to exicutive about my wrong recharged and gave them valid reason behind my wrong recharge ( as i was unable to contact costumer care exicutive while making transaction) they just gave me rply now we cant do anything about this transaction its your mistake. i said them Every mistakes and wrong transactions can be reversed if company wants.
                              I have submit my compaint by call on 198# helpline # on 24-dec-2018 against internet not working properly.. Network fluctuation issue. But as on date airtek has not been resolved my problem.

                              Request you please reslove. The issue Asap.

                              Location - dlf phase 3 u block Gali # 59
                              Pin code = 122002
                              Please have get it my Airtel SIM card Lost 3 years call history search details
                              Aarish Ahammed's reply, Jan 4, 2019
                              Please sent to my Airtel SIM card to lost 3 years my call history
                              I have been getting fraud calls from mobile number [protected] stating that he is an employee of Airtel and on behalf of Airtel Payments bank he has called. In his call he asks for various OTP's related to My Airtel App login and MPin reset requests.

                              Request you to stop all services o this mobile number.
                              I want call recordings of my Airtel mobile number [protected] As soon as possible. On my email-bhushay.[protected]@gmail.com.
                              Migrated airtel prepaid to postpaid from airtel app...migrated in postpaid today morning.can see the networks...but calls are ending, SMS faliures, net not starting...I opted 799 plan...I want instant solution as my banking number or ill mail to noodle..
                              I port my idea sim to airtel but now after successfully porting to airtel, sim not showing network.This is very poor from airtel.
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                                A
                                AnIrBaN 90
                                from Ingraj Bazar, West Bengal
                                Jan 13, 2019
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                                Address: 732101
                                Website: airtel.in

                                In recent Airtel, India company take charge 35/- rupees for 28 days for sim outgoing call activation. I am a student and poor people. unable to recharge this.please see the matter.my Airtel no is [protected]. And also their network is very bad they do not solve this but always tell try best but do not solve.
                                Sir please see the matter and solve this issue. They Cheat always a customer.
                                Airtel customer support has been notified about the posted complaint.
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                                  Paul Anupam
                                  from Sira, Karnataka
                                  Jan 9, 2019
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                                  Address: 560076

                                  Airtel number connectivity is very poor in my area from last 5-6 months, already raised query with your customer executive with no resolution which is very bad customer experience. Struggling with extremely bad network from couple of months and airtel company is doing nothing about it. Requesting you to improve the network in my area or else this issue is going to be in public forum including consumer rights people tagged in it. Hope you improve the network as soon as possible.
                                  Airtel customer support has been notified about the posted complaint.
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                                    D
                                    Duke666
                                    from Delhi, Delhi
                                    Jan 9, 2019
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                                    Address: New Delhi, Delhi, 110008
                                    Website: Airtel.in

                                    Wtf add animax please. There is no way you can not show animax on Airtel DTH . You are the big and the number 1 DTH company I believe however we need this channel badly. Please add it asap!!! I will disconnect my connection for this one ### channel animax I don care what awesome and other channels you provide please add this one. There is high demand of this channel in India and you are not providing it. Please do or else you will loose your valuable customers.
                                    Airtel customer support has been notified about the posted complaint.
                                    Actually you have to talk to animax support for this
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                                      Anuhsc
                                      from Agra, Uttar Pradesh
                                      Jan 9, 2019
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                                      Address: Aligarh, Uttar Pradesh, 202280

                                      I had done a transaction from airtel bank wallet to paytm bank account of rs.8910 . transection id -[protected](rs.910)
                                      [protected](rs.2000), [protected]
                                      9673(rs.2000),[protected](rs.2000).
                                      transaction of rs. 2000 has been successful but remaining rs.6910 was not added to paytm debit card by paytm bank. and rs. 6910 was deducted from my Airtel bank wallet.
                                      i had contacted to paytm bank regarding this issue, they said rs. 6910 has been refunded to ur Airtel bank account. but my airtel bank wallet is showing 0 balance.
                                      kindly resolve this issue as soon as possible
                                      my registered pnone number is [protected]. please contact me as soon as possible.
                                      Airtel customer support has been notified about the posted complaint.
                                      Jan 12, 2019
                                      Updated by Anuhsc
                                      t has been 8 days around and i continuously registered complaint regarding my issue and also responded on that but from airtel bank i got only one msg repeatedly, we will contact you within 2 working days. i m getting frustrated now. they are not responding properly. please take suitable action on this or give me suggestion to resolve this issue
                                      it has been 8 days around and i continuously registered complaint regarding my issue and also responded on that but from airtel bank i got only one msg repeatedly, we will contact you within 2 working days. i m getting frustrated now. they are not responding properly. please take suitable action on this or give me suggestion to resolve this issue
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                                        AMIT500
                                        from Mohali, Punjab
                                        Jan 9, 2019
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                                        Arpan, sai saketh, pradeep, kunainh R U hungry beggar Fraud and having broken hands and legs that you don't have guts yo earn your income then it's really shameful to you for showing your nasty attitude towards the customers. It's better for you to take one huge big katora and sit on the roadside so that people will throw money on you. Shame on you greedy hungry fellows for doing fraud with the customers.
                                        Airtel customer support has been notified about the posted complaint.
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