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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 637

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K
KishorKumarRavi
from Chennai, Tamil Nadu
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outgoing got expired

Address:600032
Website:www.airtel.com

My outgoing service got expired and i have sufficient balance to make calls. They aseked me to dial *121*51# to extend the validity but there is no options to extend the validity so we recharged for 10rs without any guidance. Now i am not able to do any outgoing calls... I tried to call customer care from other network mnumbers but they are not answering my calls. Making me wait for 5 mins and disconnected without any response!
Please...
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Haritha.G
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill payment adjustments mismatch

Address:Hyderabad, Andhra Pradesh, 500072

This is haritha (*) i'm under plan corp-199 and my billing period is[protected] to[protected] for this cycle i received bill for 478.75 the bill due date is[protected] and again i received one more bill amounting rs.638.16/-due on[protected] with immediate effect i paid the amount of rs.638.16/- on[protected] reference number[protected] for your reference i have attached the copy of receipt.

But today again when i logged...
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P
Pandi Angappan
from Chennai, Tamil Nadu
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airtel stop my outgoing call.

Address:Chennai, Tamil Nadu, 600100

I have used the airtel no [protected] for last 5 years suddenly i got the message that outgoing validity is getting expired on 9th nov even though i have that balance as 63.51rs. Now my account balance is 63.51rs but i am not able to do any outgoing calls. Why stop my outgoing call because i have balance in my account 63.51 rs.
Please help me to resolve this....
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B
bhavanisri
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network issue / billing issue

Address:560076

I have been using airtel service for more than 10 years now and bill payment was always in time.
This is regards to the issue i am facing with airtel connectivity and the billing for the same.
I have already raised this issue with airtel support when someone contacted me for the bill. Each day i received calls from various customer support rep asking me to pay the bill and i would explain repeatedly on my concern. I was also...
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A
Afrin45
from Coimbatore, Tamil Nadu
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outgoing call service is closed

I have been using airtel from a very long time but of a sudden a message came from airtel stating that my out going service will stop onwards 6 nov 2018. But i already have ₹98 but also i have recharged ₹10 cause they asked me to recharge to continue the outgoing service, but still my outgoing service is closed and soon my incoming service will stop. Please resolve this issue....
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S
sathishnkr
from Chennai, Tamil Nadu
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airtel outgoing validity expired

Address:638108

I have used the airtel no [protected] for last 6 month's suddenly i got the message that outgoing validity is getting expired on 9th nov even though i have that balance as 7.57 rs. We have dialed *121*51# to extend the validity but there is no options to extend the validity so we recharged for 10rs without any guidance. Now my account balance is 7.57 rs but i am not able to do any outgoing calls...
Please help me to resolve this....
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P
Preetibatra44
from Amloh, Punjab
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outgoing services to be stopped in future

Address:144011

I'm a old customer and I recharge my airtel number regularly. Still I got this message that my outgoing services will be stopped soon. I've read various complaints regarding this matter and even those people who got their number recharged, their services were stopped anyhow.
Is this a new way for airtel to loot people because it can't compete with jio anymore?
Kindly help. I don't want any of my services to be stopped....
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S
Shreyasi Halder
from Noida, Uttar Pradesh
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not received refund for broadband prepaid

Address:Gurgaon, Haryana, 122003
Website:airtel.in

I contacted airtel for a new broadband connection. Airtel sales person asked me to pay for the required broadband plan, and i transferred inr 6007 online. Also paid inr 150 to him for further document processing.
After constant follow-up for 2 days, they finally told me that the promised network speed is not available at my area, and hence they cannot provide the connection.
I asked them (Sales guy and his supervisor) to refund...
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S
Samclient
from Jodhpur, Rajasthan
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postpaid plan change

Address:Ajmer, Rajasthan, 305001

I have been using airtel postpaid for about 2 years now and my plan was my family plan with rs 199 per year for a family member and now they have changed it to rs 99 per month without notifying me about it or taking any confirmation from me or communicating me.
When i call them they just give some stupid answer and neither anyone is helping at their offline store.
My main number is [protected].
Shubham sharma
[protected]@gmail.com...
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Address:600026

Hi,

I have applied for new broadband connection in chennai three days before, we have paid the amount on time, but we are yet to receive the communication or any engineer visit.. We have called to the service center, they are said one engineer will be arriving in 24 hrs... It's now more than 48hrs.. The service agent is not picking the call either the engine... He is lying that he is on the way to our house for... But no...
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P
Prashant Malik zamidar jaat boy
from Agra, Uttar Pradesh
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incoming call... deactivated

Address:Muzaffarnagar, Uttar Pradesh, 251309

Dear sir/madam. I am from uttar pradesh western up... My complain is about your new policy to deactivate the incoming call form not have been recharge in my account.. Incoming call deactivated but many people have more than one sim airtel so... Recharge only one because recharge all sim their was loss.. So your new policy is not good please change the policy... If you don't change the policy you may not long live in the market its my personal...
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K
kailashmahto007
from Patna, Bihar
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regarding change in recharge plans

Airtel has changed his plans. It is very worst decision by airtel. Please make plans of small amounts also. All people cannot recharge for big sum. But this will make people to leave using their services. I hope airtel will do something regarding this. Already their services are getting worse, so i request them not to just think about them. People will use their services if they are good and have good recharge plans...
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J
Jibanpaitandi
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international roaming services

Address:560087

Hi all,
I am on international roaming to usa and airtel incoming and outgoing services are not applied on my airtel phone number ([protected]). I have activated my international roaming pack on the mentioned phone number and complaint to the airtel customer service but seems they are not listening to there customer.
Please help me to get addressed the issue on priority as the ir packs already activated on my phone number for...
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N
Nadem Ravi
from Kollam, Kerala
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2g sim to 4g sim upgrade issue

Address:504296
Website:Airtel

Respected sir/person/s

I am using airtel 2gsim no.[protected], i want to upgrade my sim 2g to 4g.in this connection i am going to sim upgrade to airtel shops at my city. But they demand money to sim upgrade rs.80. Previously also they demand money rs. 150 about my airtel no.[protected]. That time i am given a complaint to airtel store/distributor which located in my city, that's name, hanuman prasad soni, hanuman trading company,...
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S
suhailnowshad
from Thiruvananthapuram, Kerala
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airtel volte for motorola z play

Address:New Delhi, Delhi
Website:www.airtel.in/volte

It has been 1 year since complaining regarding airtel - volte for motorola z play.

Recently airtel has added more than 6 motorola devices.

You can check on www.airtel.in/volte.

Why airtel is not concentrating on premium high-end devices like motorola z series?

Even mid-range moto phones have airtel - vodafone volte.

Recently worlds biggest android phone maker google...
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T
Thangapandian Soundarapandian
from Puducherry, Puducherry
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why lifetime validity expired

Website:www.airtel.in

Dear sir/madam

My airtel sim [protected] of tn circle had a life time validity when i purchased it about 9 years back. But had received a message that it is ending soon. Please let me know what i should do increase the expiry time.
If not possible as to how to get back the amount in the sim. Is it possible to transfer the money to vodafone sim.
Thank you...
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A
Ashwinibodake
from Mumbai, Maharashtra
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channel not working

Address:Thane, Maharashtra, 400709
Website:Airtel Digital TV

Selected channels in the active package are not working since 2-3 months.
Contacted to customer service but helpless, everytime they will send support engineer and change 150 rs for visit. Still there is no solution after visit engineer will say contact to custy service and vice versa.
Please help in this case. They are just making money out of it.
Worst service provider in dth....
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R
ramakant rane
from Chennai, Tamil Nadu
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airtel network issue for last 3 days

Address:Thane, Maharashtra, 400604

I am facing airtel network issue from last 3 days.
Its really irritating after paid for prepaid package of rs. 500/- almost 10-15days before n still not able to use the data n network as well.

Its really disgusting, now i am sending this message thru my wifi network.

Airtel stop making false advertisement of india's best network n all.

Its really like making people fool....
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G
Gauravmandal09
from Aligarh, Uttar Pradesh
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outgoing & incoming service is closed

I have been using airtel from a very long time but of a sudden a message came from airtel stating that my out going service will stop onwards 8 nov 2018 and my incoming service will stop after 17 nov 2018, i have recharged ₹20 cause they asked me to recharge to continue the outgoing service, but still my outgoing service is closed and soon my incoming service will stop. Please resolve this issue....
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S
SOHIL GERA
from Bengaluru, Karnataka
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airtel is incorrectly charging me on not paying disconnected my connection

Address:Bangalore, Karnataka

I had subscribed for 6 month airtel broadband connection. Airtel team somehow changed it to 12 month and asked me to pay 5700 more. After raising the complaint 3 months ago no one fixed the issue but closed my ticket. Now they have disconnected my internet. On raising it with team. They agree that its fault in their system. But noone is willing to fix it...
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