Airtel Complaints & Reviews

Airtel, you are such a cheap company. You took 25 rs from my talktime balance. It is fraud and immoral practise by you.

Give me my money back asap which you have been deducting since 5 months. Otherwise i will file complain against you and also port the number.

Choice is yours. Act fast.

Game spa service has been renewed @ rs 25.0 for 5day (S) from your airtel mobile. To deactivate, call or sms stop to 155223. More services, click http://56789.airtel.in

I wasn't told about any validity before and now saying to recharge with minimum of 35rs every month to stay connected. I have enough balance in my account. They never told about any validity date and now suddenly texting and calling to ask for extra amount to get continued services else the amount already paid would get wasted. This is injustice and incorrect.

Please review these forceful and dominant plans and take necessary actions.

Sir i was receiving messages of outgoing validity finish. And a message that recharge with 34 or more to extend that.
So i did so, but in return the validity extended for just one month and 100 mb data. They didn't informed in message that i am going to data pack instead of talk time which is usually expected. I don't need any data but talk time in place of that. I talked executive they said they can't do anything you must recharge with 35. Then why they sent such message to me to recharge 34.
Please convert the data pack to talk time. What ever extra amount needed (One or two rs.) deduct from my balance.

I have airtel mobile phone no.[protected] for over 12 years. I am based at agra (Up) and being and i have been moving around to bengaluru, noida and gurugram quite a lot since my children are based there. That's the reason i keep sufficient balance in my account so that my communication is not disrupted for lack of recharge amount. I have a balance of rs.1194.31 in my account for this phone. Abruptly, my outgoing calls was stopped for want of recharge. Now i have a message from airtel that incoming calls will also be stopped after 4 dec.2018. My humble request is that if airtel do not want to use my balance of rs.1194.31 for providing services, this amount may be returned to me. And then if i have to continue with new conditions, i will continue and pay whatever the charges may be. Either services to my mobile be continue using my balance amount or may be returned and say goodbye.

My mobile no. Is [protected]
Today 24/11/2018 at 02.20 hrs you have activated without my consent or permission or knowledge some service, "mobiplay" services and charged to my account of mobile no. [protected] and as per your txnid s [protected] at o2.20 hrs.
You are requested to immediately reverse the amount of rs 49.00 for recreating to the account oh my mobile no. [protected], failing which i may have to take remedial steps. Hope you realise the implications and act fast on this complaint. Thanking you.
Balasubramanian

I have recharged my number previously with rs 399/- before five days.

Today i wrongly recharged the same number again with the same amount using freecharge app. So i would like to request you to issue a refund or extend the validty according to the plan for 2 times consecutively, as presently i am losing the benefits for one of the earlier recharges.

Please do the necessary action immediately....

I have been billed incorrectly. Even after a call with the customer care as well as sending an email to the address mentioned in the bill, this issue has not been addressed. I would like to escalate the matter to a higher authority but unfortunately, i cannot get the email address of anyone in a managerial position.
I would like to at least get an acknowledgment that the complaint is being processed

Karnataka state, shimoga town near village ( just 4.5Kms away in Sagar Main Road) Sriramapura, Pin 577204, here around nearly 200 to 300 house(home) in this area airtel network is very poor, we are not receiving proper network, phone will auto disconnect, miscommunication, kindly confirm,
other wise jio is better option for

Dear sir,
Airtel network problem in customer services we called 2times promblems not cleared still is pending on july to nov tamilnadu medical services in new building at ramanathpuram mri/ct services conducted number:[protected] :tnmsc compliant number = [protected] (Government hospital)

Solve the problem emergency not solved give written statement

Hi,.

I recharged 145 rupees for [protected] on october 29th but it is was not reflected also no message received. I used airtel app for this. Please help for refund i already raised multiple complaints but no refund received so far. I have attached screenshot of my account summary.

When reached customer care there are asking transaction i'd but i did not received that message but however i have attached screenshot

Hi Team,

My name is Rahul Jain. I want to disconnect my below contact number.
[protected]. Current plan is Rs.499 and it become approx. Rs.707 bill (499+107+100) (Bill plan+GST+Late fee) per month which is too expensive for me kindly disconnect my number as soon as possible.

Thanks & Regards,
Rahul Jain

From: vivek golchha
Date: 24/11/3018

Sir/mam,
Sir my airtel number [protected]hasbeen blocked on account of calling a dnd customer i have checked on my part that no calls were made on 24/10/2018 and16/11/2018 and if by mistake i might have called a dnd number just once or two in last 15 year its not right to disconnect my number because of one call... I use this no. For my family's and relatives and also for my business to build healthy relationship with my customer.. Not to disturb them. Beleive me even if i calied someone.. If he/she would have even once told me not to call or sms, then i would never ever had called them again. Sir i have no intention to harrase anyone... Still i apologise if i had done unintentionally. Since my phone is locked i faced many problems and these numbers are also present in my government and medical documents. My humble request from you please unblock my numbers. I am ready to pay fine if i have done anything which is lawfully not acceptable but discontinuing my number because of one call does not make any sense. Airtel being a service provider should take that incentive and respond to that.

I am looking for solution so would want you to please come up with one. It is my humble request. I own a company which has bulid it's goodwill with a lot of hardwork. Please reconsider this matter.
Thanking you


Regards
Vivek golchha
[protected]@gmail.com

I wasn't told about any validity before and now saying to recharge with minimum of 35rs every month to stay connected. I do have enough balance in my account but i was not able to use it properly as there is no proper network in the places i visit or stay. Even they haven't provided any hint about change in plans in advance. Its like i have to lose my money even i dont have proper service from the provider. This is very injustice and nothing but mere looting of customers. Looks like other service providers also joined hands with them and taking advantage of not having other options.

I am afraid and much worried that they may further increase the minimum amount in future and force customers to follow even if they are not interested.

Please review these forceful and dominant plans and take necessary actions against airtel and those companies that come up with these kind of customer looting ideas.

I have done airtel no errerounsly to wrong no on application SBI YNO. Please help me to get is reversed. I had try to send message with detail om no 59109 but message gettinh failed every time.
My details is given below
WRC ([protected])(YONOABD[protected][protected])

Detail WRC
Wrong no ([protected])
trans id (YONOABD[protected]
Amount (199)
Correct no ([protected])
Thanks and regards

As you advertise on TV that your network is very good but not. If you are not provided with good connection in city what about the village I'm from Mangalore if you trace my location it is just 3 km from Mangalore urban area my house is not in any low altitude so that connection are unavailable. It's about 50 high than sea level. If not provided with good network immediately I will definitely go ahead to CONSUMERS AFFAIRS court to question about the program
By your user

Airtel activated 6T seconds WAP service without my permission and deducted Rs 99 on my phone.

I have not faced these issue previously. Howver this is clearly blantant, fraudent and cheeting business practice to generate revenue.

And on the top of that we need to send the request STOP the service or it will be again charged next month.

I have attached a sceengrab of the SMS send regarding the above.

I would like reversal immediately without any delay or clearly share the valid proof for the same.

I have bought new Nokia 6.1 plus from Flipkart and there was an offer from Airtel of getting ₹1800 cashback in the form of 36 coupons and 240gb data in the form of 20gb data per month on recharge of 199/249/448, i have done 199 recharge twice, but didn't get the cash back and extra data, i have contacted Airtel customer care and they told me that i would only get cashback of ₹2000 as it is a festive offer on buying any 4g phone and no will not get extra data
i didn't claim for the festive offer, i don't want it
i want my bundle offer of ₹1800 cash back and 240gb data which comes on my handset

i had contacted Airtel customer care so many times and they told me that they are no such offers provided from Airtel, but there is an offer on flipkart
i have requested to give me the SR number of my phone number but they don't know about that too

Airtel is playing dirty tactics to its customer, first they advertise an offer on buying a new phone and when you actually buy it they won't provide the offer which you were looking for and instead provide a different festive offer which is of no use

if you can't provide the offer then why are you making us fool by advertising it every where

Hello,

The prepaid sim was bought with my aadhar and voter id under my name 4 yrs back.

After marriage in june 2016 the number was requested to be clubbed in family plan. He was not asked to submit noc from his wife. He didn’t submit any document like marriage certificate, my aadhar or my voter id. The connection got transferred to his name automatically without my permission. So can any xyz walk in to an airtel showroom request a number to be clubbed in family plan and get it transferred to his name?

Now when i request it to transfer it back to my name you are asking me to provide noc from my husband. Even after explaining we are not in talking terms and we are going to apply for divorce you keep parroting the same. Harassing a poor woman to provide noc from her estranged husband.

If he stops paying my mobile bill should i forget this number? It is my permanent number and it’s linked to aadhar card to banks.

I’m tired of arguing with you wasted my time for two weeks without providing any practical solution throwing attitude on me. I was ready to port but you are not providing me that option too. I was ready to share his email address and mobile number but you are not ready to contact him. How do you expect to give noc when we are separated and he is not responding to my calls.

I feel helpless and you are me causing mental trauma.

I’m dragging airtel to court and going to complaint to trai to get the issue sorted

Re:[protected]ccaairtelinmoney still not cleared yet my bill update [case:2661717]
Inbox
X

Wecare
Tue, nov 20, 3:35 pm (3 days ago)
To me

= please reply above this line =


Hi zubair. Srinagar. [protected]@gmail.com,

You've had an update to your case re:[protected]ccaairtelinmoney still not cleared yet my bill (# 2661717) on :

Rahim contractor said:

Hi zubair!

Thank you for writing to us!

We appreciate your patience & are always eager to assist you.

This is with reference to your email regarding bill payment transaction initiated from your wallet no [protected].

We do understand your concern.

We would like to inform you that we are unable to resolve your query in the absence of complete and valid details. We request you to share the transaction id and mode of transaction, in order to resolve your issue at the earliest.

We look forward to help you in any way we can, should you need any additional support.

Thanks for banking with us!

Best regards,
Airtel payments bank team

“confidentiality notice this e-mail message and any attachments are only for the use of the intended recipient and may contain information that is privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient, any disclosure, distribution or other use of this e-mail message or attachments is prohibited. If you have received this e-mail message in error, please delete and notify the sender immediately. Thank you.”

Zubair sdfx
Tue, nov 20, 3:39 pm (3 days ago)
To wecare

Transition online

Wecare
Wed, nov 21, 1:05 pm (2 days ago)
To me

Zubair sdfx
Wed, nov 21, 1:13 pm (2 days ago)
To wecare

Still not clear
—

Zubair sheikh

Cluster head j&k

M: [protected]

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Zubair sdfx
2:40 pm (1 minute ago)
To 121, wecare

???

I did not suscribe to the value added service offered by airtel called idiotbox.

But i received a message from airtel saying that i have suscribed to this service and that 35 rupees were charged. My number is [protected]

This is the message i received from airtel:

Idiotbox service has been activated @ rs35.0 for 7day (S). Txn id s[protected], 23nov18 04:09. Service will be renewed after validity expiry. To use, click http://idiotboxclub.com (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789