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T
TamilKirukkan19
Nov 29, 2018
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Address: 600032
Website: www.airtel.in

My mobile incoming calls was barred my prepaid airtel connections eventhough i have the sufficient balance for making the calls. Because of that service disconnected and am not able to get any calls from family and friends.
Airtel services provider wants to earn the money for all prepaid customers for 28 days. It is not mandatory for recharge every 28 days for prepaid service.
Please do the needful as soon as possible.
Airtel customer support has been notified about the posted complaint.
Nov 29, 2018
Updated by TamilKirukkan19
I'm Pallavi, your Airtel experience advisor.

I'm writing to you in response to your query about incoming validity for your Airtel Mobile [protected].

Incoming validity is the current validity of your incoming services. Your incoming services has been stopped on[protected]. You need to recharge with a validity based recharge to ensure uninterrupted services.

For information about the Unlimited packs or Smart Recharges starting at Rs.35/- or more on My Airtel App.

Best Regards,
Pallavi Pillai
Advisor : Customer Experience
Bharti Airtel Ltd
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    R
    ruchi9876
    from Ludhiana, Punjab
    Nov 29, 2018
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    Address: Chandigarh, Punjab, 160047

    Hello mam/sir
    I have sold a laptop on olx and the person who bought it gave me cheque that got bounced. I have only phone number of the person not the address.
    Kindly give me the address as in case of cheque bounce there is no fir we need to sent notice to his home.
    If i ask the person about the address he cuts the phone everytime when i call him
    I need to know the address from the company as the mobile number is registered with airtel

    The phone numbers of the person are:
    +91-[protected]
    +91-[protected]
    Airtel customer support has been notified about the posted complaint.
    Airtel money app showed me, recharge with 199 and get 1.4 per day loc/std call unlimited for 82 days, but recharge have done of validity 28 days... its airtel problem. fraud me. i have screenshot but they don't give me 82 days validity..
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      P
      PerkyMee - Neha
      Nov 29, 2018
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      Address: 500081
      Website: airtel.com

      From around 1 month the airtel network specially the internet has become the worst of all, its always showing speed around 0. I thought temprary issue and u guys will address it by yourself but no progress at all.
      Please do something else we have to change our networks as who has time to wait for speed all the time. Please spend some time on working on real issues that creating new promo ad in every few months. Disappointed!!!
      Airtel customer support has been notified about the posted complaint.
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        R
        Ramesh Veeraraghavan
        from Hubli, Karnataka
        Nov 29, 2018
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        Website: Real Estate

        Dnd registration no. W [protected] dated 16/01/2015.

        Ready to move 2/3/bhk flat modern amenities in faridabad @ 36 lac. Pay just 10% now move into your flat today. No emi till 18 months hurry - [protected].
        Wave city nh 24 mein 12 nyaare offer flat @ 16.24 l book dream homes @ 10% 12 gifts assured. Gst, stamp duty, parking, ac fridge, etc rera loan apprvd. Call [protected]
        Gaur saudaryam noida extn make a fast move & get 50g gold worth rs.1.65 lac+13 [protected]@all incl rs. 67.5 lac onwards. Offer ends 3rd dec rera call [protected] - 3 times @ 12.30, 12.45, 13.38 pm
        Book 3bhk by 7% only. Get rent of rs. 10000 per month. Metro:0km, noida: 0km, loan 90% call [protected]. These are just a few examples as i getting a minimum of 15 to 20 of these messages
        Airtel customer support has been notified about the posted complaint.
        Team,

        I am not able to do any online recharge to my Airtel number +91-[protected].
        I have tried using MyAirtel app, paytm, freecharge and many other sources.
        Not sure from when it starts happening.
        Could you please look into it as soon as possible.

        Thanks,
        Rajesh
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          K
          kishan deshpande
          from Bengaluru, Karnataka
          Nov 29, 2018
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          Hi,

          Im facing to slow network in airtel so called 4g, its worst than my old docomo 2g. Even many times call gets disconnected due to no network.
          Fyi, this issue i am facing in bengaluru city not out skirts.

          I m not able to do any single transactions properly using this network, it gets disconnected. Im trying since half an hour to raise this complaint, network getting diaconnected.
          Airtel customer support has been notified about the posted complaint.
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            V
            Vivek.Shrivastav
            from Mumbai, Maharashtra
            Nov 29, 2018
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            Address: Thane, Maharashtra, 421306

            Dear team,

            I am using the prepaid sim of airtel for long time, so i proceed to postpaid plan for which i having applied from airtel app, within 10 days airtel representative visited and taken the snap of licence. After which confirmation sms of address verification successfully done as well as sim deactivation sms recieved after which sim deactivated next day, same day at evening signal start to come on mobile screen i waited till morning & tried to call by unable to do the same. I had call the call center they given different different advice 1. Sim will active in 2 hours, 2. Call on 59059 3. Call on [protected] 4. Call, lady tell please remove sim & reinsert 5. Floor supervisor told wait for 48 days 6. Again wait for 24 hours...

            Please confirm when service will resume instead of new commitment..

            Number :[protected] to activate for airtel postpaid

            Please reply on vivek. [protected]@gmail.com as sim is in active for call...
            Airtel customer support has been notified about the posted complaint.
            Nov 29, 2018
            Updated by Vivek.Shrivastav
            Please check i need to activate postpaid from prepaid...

            please update soon...
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              M
              Md Yusuf Ansari 777
              from Kolkata, West Bengal
              Nov 29, 2018
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              sr number

              Address: Kolkata, West Bengal
              Website: [email protected]

              Please provide me with the sr number of my airtel number [protected] because flipkart customer care executive are asking me the sr number so as to provide me with the bundle offer on my nokia 6.1 plus, as i didn't got the bundle offer instead got a festive offer which i didn't claim
              I have called airtel customer care but they don't know what an sr number is.
              Also emailed them but no response
              So please provide me with...
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              T
              tarun ganguli
              from Kolkata, West Bengal
              Nov 29, 2018
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              Address: 700106

              I am an old client of yours having mobile no. [protected]. About 2 months back i recharged my mobile along with a promo for 56 days. But on the expiry of 53rd day warning came pouring in to recharge my mobile having a basic balance of over rs 200/, telling me all my outgoing calls would be stopped soon if i did not recharge in 2 days. Such thing never happened before. If i don't use promo that is my own choice so long as i have the required balance. Any way for fear of call blockage i had to recharge further for 28 days with rs. 35/ and again the same scenario recurs. You are telling me that the expiry of all calls would take effect as soon as the validity of the promo ends. What's all this nuisance? If this continues i will snap all connection with you and get connected to other service providers. Please look into the matter urgently or i will lodge a complaint with trai. Sincerely yours, tarun ganguli from kolkata.
              Airtel customer support has been notified about the posted complaint.
              Nov 29, 2018
              Updated by tarun ganguli
              I want redressal of my grievance before the validity of my promo ends in 3 weeks. Regards, Tarun Ganguli.
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                M
                Md Yusuf Ansari 777
                from Kolkata, West Bengal
                Nov 29, 2018
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                Address: Kolkata, West Bengal
                Website: [email protected]

                I have bought nokia 6.1 plus from flipkart and there was an bundle offer from airtel of getting 240gb data and ₹1800 cashback which i didn't get, instead got festive offer which i didn't claim and now even after calling the customer care they are saying that there is no such offer
                I felt like airtel had cheated me, i have been using airtel for more than 8 years and this is how they treat me
                Airtel customer support has been notified about the posted complaint.
                Nov 29, 2018
                Updated by Md Yusuf Ansari 777
                contact me on [protected]@gmail.com
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                  A
                  amaresh amar
                  from Bengaluru, Karnataka
                  Nov 29, 2018
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                  Address: 560090

                  My name: amaresh
                  Number:[protected]
                  Date of porting: 23 october 2018.
                  Number activated: 28 october 2018.
                  Airtel executive: deepak gowda - [protected]
                  Money transfered for prepaid plan mode is google pay (Screenshot attached)

                  The airtel executive came to my office for porting my number. Said he is converting my number idea postpaid to airtel prepaid, he gave a new sim saying it is airtel prepaid and will be activated in 5-6 day, and took 200 rupees for prepaid plan.
                  But now i got the postpaid bill 350 rupees this is horrible a cheat.
                  I called the same executive and he is saying he is not the airtel executive but a hdfc bank executive.
                  This is very serious issue, i want this has to be considered seriously as i lost the money and this is fraud from airtel.
                  Airtel customer support has been notified about the posted complaint.
                  My Number Incoming And Outgoing Services Are Barred I Dont Know Why My Number Is [protected] even i recharged 35 rs but still not activated balance is also avilable and validity is also available please resolve my issue.. My Alt Contec number is [protected]
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                    M
                    Metro Park Inn
                    from Coimbatore, Tamil Nadu
                    Nov 29, 2018
                    Resolved
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                    Resolved

                    Website: www.metroparkinn.com

                    My numbers [protected], [protected], [protected], [protected]
                    As per above subject internet & call drop problem from last three months.in this area my hotel so i m here full day & my all working on data & calling. My daily loss 1000/- per day.
                    But when i'm go in my home then internet good speed but call drop. I m daily complaint to customer care. Still problem facing. I[censored] have not give service then give recharge payment & my loss to me. So please rectify my complaint...
                    Nov 29, 2018
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Nov 29, 2018
                    Updated by Metro Park Inn
                    Dear Sir/Madam,

                    I am Writing a mail to Inform you, I have a Airtel Mobile user .My Number is id is _ My airtel Signal with internet service is very poor, I faced many problems for last 4 months. i complained many times to customer care, he logged the complaint & automatically he closed thicket Without any confirmation he can’t take any action on my complain, so I requested you can take action immediately. Otherwise i disconnect to my airtel connection & switch to another subscriber because I don’t have any other option ...my Company Numbers [protected], [protected], [protected], [protected]
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                      D
                      Das Jai
                      from Manuguru, Telangana
                      Nov 29, 2018
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                      Address: Hyderabad, Andhra Pradesh, 500007

                      I am using airtel from a long time
                      i did not put any other sim except airtel
                      i dont have any other sim
                      more over i recharge frequently
                      my balance is 1500 n above

                      Every 28 days we must recharge for 35 for validity,

                      that's not correct,
                      it is my wish that i recharge,
                      with plans intresting to me,
                      if you can help in some way then please tell,
                      i am using airtel since longtime,
                      want to continue the same,

                      every month paying 35 extra, then i would prefer the next best network
                      Airtel customer support has been notified about the posted complaint.
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                        T
                        TominJoseph
                        from Hyderabad, Telangana
                        Nov 29, 2018
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                        Address: Visakhapatnam, Andhra Pradesh

                        I applied for mnp for my number [protected] from jio to airtel on 13/11/18. I was adviced that the port process happens in 7 days and the downtime will be maximum 2 hours during the port process. However on 5th day, jio disconnected me from their network. And airtel was not activated. I went back to the airtel relationship center in vizag, where i did the initial process. They reluctantly attended my case and adviced me to wait till 7th day night. That's usual to take 7 days time for port. I, despite being losing network on my banking registered number, decided to wait till 7th day.

                        As i write this complaint, today is the 16th day of my request! I still do not have network on airtel sim. I have restarted and reinserted the sim more than 100 times in this period.
                        I have written complaint to [protected]@airtel customer email, for which they did not provide any resolution. Then i emailed the nodal office andhra pradesh. This is the 3rd day since i emailed to airtel nodal office. I have received multiple standard emails saying that we will get back to you shortly. I even got a call saying that my issue is resolved. But still i can't access network. My phone is still showing sim not provisioned.

                        I am totally disappointed and frustrated by the port decision. I have lost so many important calls, i had to make written requests to my banks to change mobile number to do any banking transactions. On a whole, i have suffered a lot of damage due to this irresponsible network.

                        I need refund of my first recharge amount of rupees 230. And the port charge rs. 19. I paid 250rs at the time of application. I decided to abandon that number. I do not want to keep ranting at the airtel customer care people. They literally don't care.

                        Please have a look into this matter since i believe its trai rule that a customer should experience only 2 hours downtime during mnp process.in my case the downtime is 384 hours and counting!

                        Thanks,
                        Tomin
                        [protected]
                        Airtel customer support has been notified about the posted complaint.
                        The issue is still not resolved. Decided to proceed legally against Bharti Airtel.
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                          T
                          THegde
                          Nov 29, 2018
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                          I am unable to use my number‬ since nov 19th 2018.

                          There is no network and i am seeing the "please enter a valid airtel prepaid number." message when i try to recharge it.

                          I have recharged the number for a rs. 296 (International roaming pack) on november 3rd 2018.

                          I have contacted the customer care and they are unable to help with regard to this. I also emailed airtel but still my problem is not resolved.

                          Kindly resolve at the earliest.
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            Sowsheel Kumar
                            from Hyderabad, Telangana
                            Nov 29, 2018
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                            Address: Krishna, Andhra Pradesh, 521108
                            Website: AIRTEL THIRD PARTY EMPLOY AGINST TROI REGULATIONS

                            The air tel employ in vijayawada selling the sims by inserting his own number as alternative number for the sake of selling the sims... It is beyond the law his contact number is [protected] and team leader is issac his number is [protected]... Two days back i went to airtel promoter job training they forced me to activate the customer sims by inserting my contact number in alternative number... This type of fraud marketing can lead to many anti social activities... So please respond as soon as possible my contact number is [protected] and alternative number is [protected] my name is sowsheel i stay in vijayawada
                            Airtel customer support has been notified about the posted complaint.
                            Ever since I have swapped my line (SIM) I'm charged N4 upon switching on my phone. The more I switch off and on my phone the more I'm charged N4 each, it says "Sender: SIM change alert
                            Ur sim was changed
                            IMEI: 356825*********". Please I need it to be stopped.
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                              B
                              bskangri
                              from Narwana, Haryana
                              Nov 29, 2018
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                              Address: 173029

                              Dear sir/ madam,
                              I am sorry to register my complaint that since last week, there is no proper signal in the area in which i reside at present. The signal is very weak and unstable. It fluctuates all the time.
                              Please solve the problem at the earliest or return my recharge money, so that i can switch to some other better network available.
                              In hope of quick solution please.
                              Airtel customer support has been notified about the posted complaint.
                              Hi,

                              Today morning i found my mobie sim is not activated and got the message sim nor provisioned. Kindly help to get back to my simcard
                              My line has been barred for not making calls or using data bundle within 24hrs of registration and I don't know how to go about. The steps using 121
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                                S
                                Shankar19
                                Nov 29, 2018
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                                Address: Chennai, Tamil Nadu
                                Website: Airtel Prepaid

                                Hi team,

                                This email is regarding an issue with activating my airtel prepaid mobile number ([protected]), which i had with me for last 10 years.

                                Name: shankar mohan
                                No: [protected]

                                I am currently in australia and unfortunately, because of missed recharge, my number got deactivated. As per process, the number will be released in 10 days, but i have approached airtel, chrompet office within 4 days and raised a request to transfer the number in my brothers name (Ravishankar) and reactivate it. All the required documents for name transfer and number activation is been submitted to the chrompet office and the application is received by mr. Kiran and i strongly believe that he did not make any effort to work on the request. Because since we submitted the request within 4 days of deactivation, as per process it should have got reactivated. Absolutely no respect to the customers.

                                1- i have been given a new sim[protected]u on 30/10/2018. Waited for several days and sim did not get activated.

                                2- another sim[protected]u given on 21/11/2018, almost one month later and was told that the number getting activated cannot be confirmed.

                                3- now they are saying that they cannot help me and number will not be reactivated as they dont have provision to do it on the system.

                                Meanwhile, we have visited the airtel office 3 times and it is very tiring to wait to do such a small process even after coming to reactivate within 4 days.

                                I have been using this number for many years no and all the important government ids are tagged to this.

                                Request you to please consider this situation and help in reactivating the number.
                                Airtel customer support has been notified about the posted complaint.
                                Please provide an update on the current status. Kindly help me in getting my number activated.
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                                  outraged123456
                                  from Kalavai, Tamil Nadu
                                  Nov 29, 2018
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                                  Address: Chennai, Tamil Nadu

                                  While buying the sim, the network said that the number will be having lifetime validity. Now they have rolled out that you need to recharge every 28 days or so to extend the validity or else outgoing as well as incoming calls will be barred. Since i need my sim only for receiving calls, why should i recharge (Minimum of rs 35) every month. If they have an issue with validity, why not roll something like bsnl where you can extend validity for six months by recharging rs 41.
                                  If airtel wants to continue with the same at least have some dedicated recharge for validity alone, for those who doesn't want/require the bundle offer.
                                  Airtel customer support has been notified about the posted complaint.
                                  Refer to my complaint on 21.11.18 and complaint id 2151952, till date no redponse from Airtel company. Please arrange urgently to shift junction box infront of my house
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                                    Siddhesh Pandekar
                                    from Mumbai, Maharashtra
                                    Nov 29, 2018
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                                    Address: Mumbai City, Maharashtra, 400066

                                    I have balance in my airtel prepaid account still when i make a call it says your outgoing service has stopped, please recharge.in airtel application also my balance is showing 30 rs. To reconfirm i again recharged my number the amount got added in my balance but outgoing service is still stopped, please start it as soon as possible. [protected] siddhesh
                                    Airtel customer support has been notified about the posted complaint.
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                                      Samratpaul
                                      from Barpeta Road, Assam
                                      Nov 28, 2018
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                                      Address: Cachar, Assam, 788015

                                      I got two subsequent postpaid numbers of airtel for my business. Things were good but due to some reason one number was used very rare, so it missed on few months of payment. And then when the payment was fully made, it comes into the picture that the number which i had was no more in my name and to have that number back again i have to buy it for rs. 15000/-. For which i had no intimations nor the bills were emailed to me. So, how can a thing with no intimation to the rightful holder be taken back to company’s name, moreover why no bills were emailed to me. I admit that i have delayed the payment but when i have cleared my dues, i should have the right to enjoy the facility and that shouldn’t be charged with such a great sum.
                                      Airtel customer support has been notified about the posted complaint.
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