Airtel Complaints & Reviews

Previously my validity was 2032. Now it shows expire date is 22 nov 2018. And the message that i have to recharge with rs. 35 to enjoy uninterrupted service.

Airtel started cheating customers.

They haven't communicated about outgoing validity plan change and notified me all of suddenly. How do i trust validity of existing plans as posted in airtel web site? Is it really fair?

I have ported my number to airtel and my old sim has stopped working and my new airtel sim is showing not registered on network whereas the network signal lines are visible on phone. I have visited to sector 16, noida airtel store there all the system were not worling and they gave me a number to call near by 5.00p. M today and even 6-7 calls they are not even answering the calls.

Resolve my issue and confirm by when my number will start working.

Alternate number [protected].

My mobile number [protected] was not active for 4 months as the SIM does not operate in J& K Region, due to that my sim was inactive for 4-5 months. After 5 months when i am back to West Bengal, there was no network on my sim and in contact with AIRTEL customer care, she suggest to refresh the sim and get 4G sim. So i reactivate the sim by paying 100 INR and recharge it with 149 INR as unlimited for 28 days. The sim was functioning well for 5 – 6 days and after 6 days the sim stop functioning and also there was no network in it.

Again I contact Customer care and on talk with AIRTEL NODAL OFFICER, she said that the sim is allocated to somebody else. So how can such mistake be done by AIRTEL . So I do not understand the circumstance and criteria, I only need is to reactivate my SIM as early as possible. It is mistake done through AIRTEL and it must be resolve by AIRTEL as early as possible.

And After Consuming 20 days of time at last they are saying Sorry We cannot reactivate your Sim.

Very Unsatisfactory Service provide by the Airtel . Due to mistake done by the Airtel, I have wasted lots of times and for it at last you are giving the conclusion that it cannot be reallocated the sim to me.My question is why my sim was activated for 5 days ? It is big fault done by AIRTEL. Very irresponsible act done by the Airtel Team and devalued the customer.
For harassment and consumption of time the Airtel Company must pay the compensation or reactivate the sim
Harassment due to Airtel:
1. Need to Visit Bank in Gujarat And change the Number in Bank Account.
2. Need to Stand in long queue to update the number in Aadhar Card
3. Need to Stand in long queue to update the number in LPG Connection.
4. Need to Update in Service Record.
5. Also made a recharge of Rs. 149 and payment of Rs 100 for sim, the company must refund it too
6. Consumption of time and all other related harrasment, the AIRTEL must compensate .

I have done an international raoming recharge of inr 2498/- on 20th nov. 2018. As per the plan i should have got unlimited incoming/ 500 mins of outgoing/100 sms per day and 5gb data. This plan has a validity of 30 days however since today i. E 20th nov morning my airtel service has stopped and i am not able to call or send a sms. I write to airtel but not got any reply.. Pls help urgently. This complain has been raised one year before too by another person. Yet the issue is not resolved. Airtel is doing fraud rather than nothing.

Previously my validity was 2032. Now it shows 23 nov 2018. And show message that i have recharge with rs. 35 to enjoy uninterrupted service.
Why the hell i have to recharge with unlimited plan, while i have my balance
Rs 115???
Then whats the use of my balance???
Airtel is always trying to loot customer by making such moves.
If this continues, the option remain is mnp.

I am not able to to use the data, the speed is really very slow, sometimes i am not able to recieve calls this is happening for a specific area, new ashok nagar, new delhi 110096
I have tried contacting your customer cared, tried to make complaints, however no one is willing to help me, it is really frustrating for me as i am paying for the services which i am not getting and i am using airtel since 2008. My number is [protected]

Dear sir,

my mobile number is [protected]. We have faced call out and in issue from last 4 months. Request you to please look in to this and help us to resolve the same. we had already tried to call airtel customer care but need at lest 10 to 15 minutes to connect and after end no result has to be come. if it is not possible then please text us. we will change service provider for the same.

Request for relocation of airtel junction box no. Hbl-02-01, which is in front of my house.
The junction box exactly infront of our house, as we are demolishing and reconstructing of our house the junction box is obstructing our house construction activities. Junction box location details..
Junction box no. Hbl-02-01
6th main road, hebbal 1st stage, mysore.
Urgent please.

Sir, I have transferred ₹100 from my BOI bank account to airtel wallet and now I am unable to recharge my airtel phone number [protected] for ₹95 pack from the wallet, everytime when I want it shows"Debit for this account is not allowed" and I had complaint about it to the customer care senior executive about it.
Please solve my problem.

I have been using the same airtel number since 2008 and never had any problem with any phone. Yesterday all of a sudden my number stopped working and it shows no signal. Tried everything to get it started but nothing worked. This sim is just a year old so it should not be giving any trouble. Kindly resolve the issue asap as i need the number to be working asap....

Dear sir/mam,
With due respect, i want to doing recharge of rs.50 the no. Of [protected] airtel online by phonepe app. But there are some problem in my cell phone due to hanging problem. I was continue try to recharge the no.
But unfortunately extra two zero has added ahead of rs. 50 and amount has increased and wrongly recharged has been done of rs 5000/- i am very upset after this because i haven't money right now and i need money very urgently.
Please give return or refund my money.
I will be obliged for this

Thanking you

Sir, i have issued a simcard of airtel by offering me good scheme.
My first sim was of vodafone & through good scheme i have decided to go with airtel. They have ported my following number to airtel network.
They took my aadhar card & everything.
Since last ten days i am not receiving any network repeatedly i am enquiring about airtel network only the answer which i am getting is "i it will come" i thin they are not serious about this. I have called so many times in the last ten days i got the above answer repeatedly the same.
Please i request to look into this matter and try to solve my problem.
My new airtel : [protected]

I have called on following number regarding my above problem but they reply repeatedly the same above answer.

What to do please help in this regard.

[protected]
[protected]

My phone showed me mm sim not allowed and there was no network. Went to a shop near by and replaced my sim. After 4g sim replacement i am unable to send or receive sms. I tried calling their customer care however it seemed there is nobody to attend my call as i was made to listen to recorded advertisements for 5 minutes after which i hung up. Now that i can't receive any messages i am unable to complete any online transactions that require otp through sms as this is my primary number.

I have claimed airtel secure insurance claim for my damaged handset and submitted all documents to airtel on 15 nov 2018.
My case is being rejected on the reason that IMEI is activated before the purchase around June 23 2017, where as my invoce is of 2nd sept 2017. So i have enquried this with samsung as i have purchased the mobile from Samsung.com only. The service centre has provided me the screenshot about the activation of my IMEI on 4th Sept 2017, which is after the purchase.
Airtel does not even submit me the document proof for june activation. so this is clear fraud rejection just to avoid the claim.

Problem:
I had recently been called by airtel's customer care exactly 3 months back offering to port my mobile number from tata docomo (+91-[protected]) operator to airtel as tata docomo is shutting down (As i've been told).
I had been mislead that if i switch my network to airtel, only porting to postpaid is possible and i can switch to prepaid account after 4 months.

The fix airtel provided :

Dear joshi,

Greetings from airtel!

This is in reference to your email regarding conversion of your airtel mobile [protected] from postpaid to prepaid.

As discussed on [protected], i apologize for the inconvenience caused. Your feedback will enable us to enhance our services and service experience.

At airtel, we value our customers feedback. We would like to assure you that your feedback will be used to improve our products and services to ensure that your experience with airtel is a pleasant one.

To convert your number to prepaid, please visit the airtel store in person. You will be required to submit the below listed documents along with the migration form at the nearest airtel store. Please note, migration of your number to prepaid can only be done at any of the airtel stores within the home circle.

And they had already ignored my first mail until i sent it again

I want to change the name on the sim and unable to do it and tried to seatch for customer service number but unable to do it and when went to service centre they said i need to comvert my sim to postpaid what is this airtel is cheating all the customers. Please change my name from vineetha amazon to vineetha and i've all the proofs. Help me how to change the name ad it is very important for me to change the name on the sim. When ever i call others they see my name along with company name so need to change.

I recharged my airtel number with some 100 bucks or so. Even when i dint use not even like 10 rupees out of it, my current balance is 7 rupees and that i came to know when i got a call from airtel regarding cutting down my connection if i dont get it recharged soon. There's no proper platform to talk to customer care as well for grievance management.

I have been using my number for about 14 years now and came to us was still recharging my number. Without sending me an email or any notification airtel assigned my number to someone else. I am at a high security risk as this number is connected to my bank accounts etc. Airtel - please check this immediately and help me in getting my number back. I have screenshots of my previous recharge and it’s not 90 days yet

I've been a prompt customer for airtel using their mobile and broadband network for over 8 years now. I called airtel customer service on 18/11/2018 to request for a disconnection of my broadband connection due to bad fluctuations in the connection, due to which i was not able to use my internet. However, while talking to one of the supervisors, i was almost convinced to continue the service with a lower plan. However, by gods grace this rep started explaining me about my plan and i learnt that airtel is charging me rs 200 extra per month for the last 1 year 6 months for providing me additional 50gb data each month. The irony is that i had 1, 000 gb data left behind from my monthly usage. For a plan of 1, 100 i was charged 1, 700 a month and this airtel did it for over 16 months.

How shameless can you guys be, the amount of money you spend on your advertisement to get new customers, you can spend 1% of it on your existing customers to keep them happy. Today, i am out of airtel's network and very soon, people will understand the kind of scammers you are and will leave you guys with nothing.

Sir i bought telenor sim few years ago with lifetime validity, few months ago telenor became airtel. After few months airtel telling me your outgoing validity end on 6 dec 2018 and forcing to reacharge to extend validity indirectely they want that reacharg with unlimited packs to getting my no. On keep be a custmer of airtel, sir this is indirectly blackmail if we are using 2 or 3 sim to keep in touch with family and network coverage than do we reacharge every sim with unlimited pack which are 149, 199, 398
No sir we can not please help us...