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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 640

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C
Chitra Jambhale
from Neral, Maharashtra
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international roaming billing

Address:Pune, Maharashtra

I had activated international roaming of 1 day @649 on airtel postpaid mobile no. It's been two months and i am charged rs 649 for some specific days which is not explainable and the bill amount is huge i had deactivated the 649 plan from my airtel app last month itself. There are incoming charges + monthly rentals plus taxes. Total bill has crossed 8000 rupees....
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K
kritika nandy
from Chennai, Tamil Nadu
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no broadband services

Address:Ernakulam, Kerala, 682020

I'm having a landline number
[protected] with broadband connection. The complaint has been submitted telephonically. However, the problem has not yet been resolved. It's therefore requested that necessary action /airtel reps to be sent at the earliest to resolve the internet connection problem....
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Address:Kolkata, West Bengal, 700078
Website:[email protected]

Dear Sir,

I am customer of Airtel digital dish tv, I have purchased it from online on 30th Sept 2018, and that time airtel digital dish tv online customer executive has told me that "If you purchased our set top box then you will get 2 months subscription free, you can watch 2 month all channel free with purchase price Rs1480 only" and that"s why I have given order through online and airtel engineer has installed set top box...
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Address:Kolkata, West Bengal, 700059

Hi
This is abhijeet. Today my annual pack was about to end. That's why i was in touch with airtel's customer service representative for the last two days to subscribe to my current pack. I was following their instructions and suggestions for the subscription. They told me to recharge with ₹ 4501 for continuing to my current package. I did what they exactly told me to do. But after recharging when i called airtel's customer service...
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Address:802155
Website:[email protected]

I wanted recharging my line so in the process of scratching the card i scratching out the card pin and also the card s/n and have but the card b/n with me what do i do now, so please i don't know what to do now and i realy want that credit and have no option than to look for a way to get it back if not my job will be at stake so please i need your help please...
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R
Ramu Baghel
from Meerut, Uttar Pradesh
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fraud case

Address:Agra, Uttar Pradesh, 283202

I have 1gb data on my airtel no. [protected] and 65 rupees i just turn on data connection i will see that my balance is no more i called costumer care no. He gave me nonsensible excuse he says u used data but i have 1 gb data...why airtel deduct my money . This is humble request to you pls give my balance back.
I believe on airtel...
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Airtel was given the false promise, last couple of years i used airtel only, it is life time validity sim. Today i got the message, your outgoing calls going to be stopped. I have balance in my account, still also it needs another recharge for continuing the service. So airtel failed to keep the promise level of life time validity. Why the airtel service given the false promises and everything....
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A
amssanjeevi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing services expired

Address:Chennai, Tamil Nadu, 600040

Outgoing services on my airtel number has expired on 7-Nov-2018 and soon my incoming services will expire by 14-Nov-2018. It is said that to recharge immediately to avoid such expiration and I did it. In spite of it, they just blocked the outgoing and soon incoming to be blocked. When called customer care about it no response is given. I recharged my mobile before the said date and still, they block my services. I need immediate resolution...
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P
Prakash krishnasamy
from Chennai, Tamil Nadu
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airtel/ prepaid/received outgoing calls block on next week

Address:Coimbatore, Tamil Nadu, 641016

Hi,

This is Prakash from Tamilnadu. Last week i have received msg from airtel " if not recharged your number your number will be blocked on 7th Nov 18. So i have recharged same day". But today i could not going any call due to insufficient balance. I did not used Airtel outgoing calls from last 3days. They are took my balance and again i have received same IVR your out going will be disconnect on next week. This is a Pathetic...
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V
vk6809
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

9890379178

Address:500091
Website:www.airtel.in

On 02 November 2018, I visited Airtel Gallery, Gachibowli, Hyderabad to raise a request to change my Postpaid connection into Prepaid. By end of the day i received the confirmation from Airtel via SMS that my request has been processed and now it's under service is Prepaid, hence i have to do first recharge from the authorized Airtel shop or local mobile.
Since then unfortunately i m unable to do my First recharge, I visited several...
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Hi, i am unable to recharge my airtel prepaid number [[protected]] via airtel internet website [airtel.in]. I am forced to find a recharge center nearby everytime. Why can't i recharge online?

This number was bought from chennai, tamilnadu. It was later ported to bangalore, karnataka. Is that why this issue is?

My daughter has tried via both airtel website and via airtel app in her phone. Still the recharge...
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R
rahul.muk7
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

postpaid sim got converted to prepaid automatically

Address:560100

I have postpaid connection on [protected] for last 5-6 years. Suddenly it got converted to prepaid. IVR for Customer care and my airtel app is showing prepaid. When I called from separate network to postpaid, customer care service agent told that it is postpaid on their end and asked me to visit airtel store as they cannot resolve it.

I want my connection back to postpaid. Also i have 89 GB roll over data and 20 GB new data...
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Address:Chennai, Tamil Nadu, 600024

Dear sir, my mobile no [protected].
I couldn't make outgoing calls. But I am able to recharge it. And I also got an alert message that from 9 November 2018 outgoing calls will be blocked from my mobile. I need to continue service. So please resolve my problem.
Fyi, I made a recharge for 35 and 10 today(8 November 2018). And my talk time balance is 33. And l also made a databalance recharge of 199 today....
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Address:Chennai, Tamil Nadu, 600124
Website:www.airtel.in/broadband

I had made enquiry for installing airtel broadband at my home on airtel website.

A few days after making the enquiry, airtel service person called me to check if the service is available in my locality. After confirming that broadband service is available and that they can install in a day they asked me to make payment from the link sent by airtel.

I signed up for 6 months plan. Its been 6 days since i have...
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E
Eshwar734
from Hyderabad, Telangana
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airtel digital tv-signal problem watching tv

I am using airtel digital tv in my home from past 18 months and in a recent days i have a problem watching some regional hd channels. I reported to the customer care and they are saying to me that they will register the complaint and they will send a technician to my home and i need to pay rs 150/- to the technician. There is no point of paying here as the problem is from their side and they need to resolve and this is how they will treat...
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A
Abdul Kalam Shaikh Mansoori عبدالکلام شیخ منصوری
from Noida, Uttar Pradesh
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phone call from unknown mobile number

Address:New Delhi, Delhi, 110053

I have received a phone call at my mobile number ([protected]) from an unknown number ([protected]). The given number is from airtel company, i had received a call on tuesday[protected] at around 1:40 pm in the noon.
A lady was asking about my wife when i had received the call on that time. I have the call recording of discussing with the phone call.
After that i investigated about the unknown number from another mobile number,...
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I
indirapriya
from Hyderabad, Telangana
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upgrade sim not possible for sending or receiving messages

Address:Hyderabad, Andhra Pradesh, 500028

Recently i have upgraded my sim to 4g. It is activated also.
But it is not allowing messages to be sent or receive. Customer service people also not responding properly. How to get enable my sms services in the mobile phone. I really need this service for online transactions (Otp). Please quickly rectify this problem. Is it possible to solve immediately...
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R
Roshan_HDFC
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signals and connectivity

Address:523357
Website:www.airtel.in

Hi,

This is roshan basha shaik from andhra pradesh (Prakasam district, giddalur village&mandal).
My issue about airtel mobile signals and data connectivity.in my village (Actually not only in my village whole state) suffers airtel signal connectivity problem and poor voice clarity.
I want to complaint about this situation to the company authorities to take serious action on data connectivity and signal connection.br...
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L
lokes68
from Puducherry, Puducherry
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my mobile balance disappeared. & my unlimited talktime too finished

Address:600091
Website:www.airtel.in

Hello sir,

My airtel mobile no. Is [protected].

On october, 2018 i have recharged for 1000rs.
Order no. : prc3243946
Transaction reference : [protected]

The above said recharge plan is :
Rs1000 talktime with lifetime validity & outgoing validity for 28 days & unlimited/og - 28 days

After recharging i got 1000rs. I made one isd call. Just spoke for less than a...
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S
ShruthiSash
from Bengaluru, Karnataka
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refund of installation charge

Website:Airtel

I applied for airtel broadband. A sales person (Mobile number [protected]) asked me to pay 1000 rs as installation charge online along with docs and photo. Although i made the payment and sent the required documents, the technicians who visited the next day said there is no network coverage and so broadband is not feasible. Tried calling the sales person but he is not answering my calls. I am warning everyone about the way airtel behaved/behaving...
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