Airtel Complaints & Reviews

When i was purchasing airtel secure i was told that i can take claim as the phone bill was on name of my real brother. But today 4th jan 2019 they rejected my claim said you cant claim a gifted handset by real brother.
Now airtel is not listing to me and when i said for refund my money of plan they are not giving that also to me.
Airtel is fraud company.

Its been more then a year that i have been complaining about network not available at my residence which is at basai darapur new delhi 110015.
This time in october i lodged the complaint and was promised it will be resolved in 3 days time but is not two months nothing has been done and when it comes to charging me for the connection they keep disconnecting my facility by call barring and switching my data off.
To ask for payment they have so much time but when it comes to resolving of my complaint it is going on vain.
I am frustrated by there complacent approach.
I need help urgently.

I have also raised a claim service request no. 346224. At that claim my phone display is in "usable condition with no certain damages" i have raised claim m because getting strike lines in display as i has fallen from my had, they rejected the claim telling it was due to negligence, as i was in usable condition i dint make it serious

Next week unfortunately meet with accident with wounds and damage in display, raised claim given descriptions on 29th dec 2018 and added documents everything, secure assistants called me and said about missing documents/documents are not clear, i did everything as the said,. After a day, secure people called me telling that it cannot be claimed because"your 1st claim is rejected so we cannot approve this"

Secure executive replied that if yours handset is repaired you need to show job sheet of first claim it seems, as my phone was in usable condition and no damage why would i go and rectify also dont know why they are so concerned about 1st claim, since now it was a major damage so i requested for 2nd claim

From last 8 months i am complaining about 4g speed and network issue to airtel but still no improvement in service. I paid bills on time. Regularly i put mail and done complaints for the same. My mobile no. [protected]. Each time i am getting only one answer ‘our team is working on it’. Please take proper action to get it solved. They told me to take new sim from store. 2 times i went to store for sim once they told me that they don’t sim and second time they told that there system is not working. Really worst service by airtel. Please take proper action against them.

I bought a airtel secure one assist plan and my handset got broken when i raise a claim they reject my claim and they said due to your mistake handset broken we will not approve the claim, horrible services please dont buy this airtel secure one assist plan, they rejected my claim due to silly reason handset broken due to consumer mistake. I am also going to forward this case in consumer court.

Dear airtel,

As i'm using airtel postpaid simcard [protected] from 1 years from last 2 month. Because now i am shifted from ulhasnagar to ambivali i'm not getting the signal inside my home so please do clear my issue as v three persons are using airtel in same home it as became a big issues with. So please try resolve this issue. My address is a/7/401, ambivali west neptune swarajya another two numbers are protected solve the issue other wise i can port the airtel to another network.

Hi team,

After the recent changes regarding the monthly recharge of 35 to increase your website I was not comfortable with Airtel network and so I thought of porting my number to jio.but when I try sending the port message to 1900, I could not send it.i think Airtel is disabling the port messages..could you look into ASAP and resolve

Dear Sir

I have applied postpaid connection of my no [protected] change to prepaid on 22/12/2018 and airtel customer care processed my application and disconnected on 28/12/2018 and i have got New Sim No:

[protected]U from customer care Green Tel Tirupur.

I have requested you please activate my no [protected] to prepaid connection soon.

Regards
BHARATARAM
Cont: [protected]

From past 15 yrs am using airtel, now 3 days back got message that, recharge rs 23, else outgoing and incoming calls will be blocked. That to from today (03/01/2019). So refund my balance amount i ll go for other network.

I think airtel company is not having money to pay salary for employee's.
For giving daba service. Now making blackmail to do recharge.

Already i lost 2 days data, because of network.
Now my balance amount is looting.
Worst network service.

Still need to use airtel???

This happened in an airtel outlet on january 3rd 2019, in jalahalli cross in bengaluru. I was a little hesitant to come here to get a duplicate sim, it also didnt look like they gave replacement for a lost sim, because online it said you have to go to an airtel center, so i asked them where i could find one, they asked purpose, and when i stated it they said they do it there itself. So i agreed to get my sim there. They took my adhar details and took a picture of me and then gave me a sim packet, saying it will be activated in an hour. They charged me rs. 80 for it, with no receipt. But i thought it was free for a replaced sim, or rs. 25 at the most, as prescribed by airtel, since there were airtel billboards around it everywhere, i paid and left, i have to check if my sim will activate in an hour now. I hope atleast that works

Mai sanjay sriwastwa airtel me mnp karne ke lie ek online order 26th dec18 ko dia tha [protected] ye airtel ka service wala ladka ke no h jo 29th dec.18 se aaj 3rd january 18 tak mujhe jhut sanch bolkar kav benachati to kav durgapur city centre bula raha h aur khud ka pata nahi de raha h
29 ko benachati mila lakin sim activet nahi hua uske bad 30 ko humko bulaia laikin aia nahi
2nd jan ko city centre me v khada karake rakha av bolta h mere whats app par docoment send kar dijie
Ye kya majak h
Mere mobile no [protected]
Upc jv311654
Expair 10th jan 19

Starting 20/12/2018, i've been unable to access my karnataka prepaid mobile number [protected], which i was using for last 5+ years. On trying to contact 121, it was not getting connected. Later i have tried to connect to customer care from another number. I got an option to key in my mobile number, following which, ivrs says that my number is invalid. I had tried visiting arc koramangala 5th block. They also can't find my mobile number. They had informed me to contact [protected]@in. Airtel.com. Yet to hear back from them. Can you help me on this situation the situation! Hope to hearing from you asap!

My name is neeraj kharbanda. My mobile number is [protected]. I have recharged it with 499 plan which is valid tilli3 march, 2019. Since last one week i m not able to receive any incoming call on my number. I called customer care many times. They always say that everything is ok from their side. I even changed my sim and had recharged it with rs 35 four times. I didn't even get tt nor the incoming calls. I also visited airtel store. They did the required settings. But still the issue is unresolved. Kindly help me with the issue asap.

I was exhausted with my daily imit and i needed more data. So i did a recharge of rs 92 three days in a row, which means thrice, during the last week of december. When the data still did not reflect, i called customer care and they told a refund will be given, but only the amount i recharged for that day was refunded, and not the previous two. Could you tell me how long it takes for you to process the refund and why it cannot reflect in my airtel payments bank and has to be a recharge amount on my account, since that is unusable for me and also unreasonable, since i did not use that for rechargin in the first place.

I migrated to airtel in may 2017. I do get monthly bill and advertisements from airtel in my mail id. However since i registered a network issue complaint, whenever i send mail to airtel immediate msg "this email id is not registered" after complaining the executive profusely apologizes. Yesterday i came to know that my complaint has dissappeared/no record with airtel.
Today spoke to executive raman complaint no: 78pddp5h

I had registered above complaint in aug 2018. Till date no response. Couple of days back while sorting billing issues i indicated to executive same, when 4 times the call dropped, she said she will escalate to network team. Yesterday technician a. Pandey came and checked signal strength; 10 instead of 100. A bts nearby (Pimpripada) was dismantled 6 months ago, no alternate site erected. I have 4 airtel nos. You had choice to erect bts, now i have choice to migrate out.
Call regn nos : 78pddp5h
[protected]

My name is akash baibhaw.
I have been using my airtel mob no. [protected] (Karnataka circle) for last 7 years.
All of sudden in dec 18, my no. Got deactivated.
The last recharge was done on 4th nov. 2018.
The issue is as below;
1. No prior info. Of deactivation via mail/message/call to mr. By airtel.
2. No reason could be provided by airtel store personnel/ customer care executive
3. Airtel system is unable to track this no. And can't reactivate.
Impact-
1. All financial transactions stopped.
2. Issue with trading
3. No call could be received on this mobile.
4. Mental stress and trauma.

Please help and let me know if any more details required.

I am using a corporate plan since 10 years and now i am in international roaming but still keeping the no. Active. Before moving out from india i checked with airtel, what is the process to keep my no. Active, they advised to retain the same plan and keep making the monthly payments. Every 3-6 months i get an increased bill saying some plan was made active on my mobile no. This is irritating and its totally depends on the customer care representative mood to consider this irregularity and correct it or not.

Kindly register this complaint on mobile service providers injustice with billing.

Dear. Sir/madam,
My name is neeraj kharbanda, my airtel mobile number is [protected], on 25 dec -18:they stopped my incoming calls without any information, my outgoing and internet is working as i have recharged on 3-dec-18 for 499 for three months validity, i complained to customer care but they are not giving reason for incoming barred, i visited to airtel store they told to recharge for 35 rs for incoming, i recharged for 3 times, still not getting calls, then they changed advised to swap same number on new sim, i have changed the sim also still incoming, kindly please help on this, my number is still not working

I am not using any service from Airtel since 2016. But on date 29th dec 2018, A Transaction of Rs.375.99 is auto debuting from HDFC Credit Card No.xxXXXX at www.airtel.in (PGSI). How is it possible? I have not received any invoice or Bill from Airtel since 2016. Where from did you collect my Credit Card details...