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Airtel Complaints & Reviews

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Updated: Nov 11, 2025

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Address: Kolkata, West Bengal

Website: airtel

I received an sms from Airtel that my outgoing calls would be barred wef November 2018. On calling up the customer care, I was told that as per Trai rules, my outgoing calls will be barred and then after few days all my incoming callls would also be barred even though i have sufficient balance. They also told me that all my main balance amount would not be transferred if i do not activate any pack that they are offering.

I want to know whether this is a rule which has been regulated by Train itself or Airtel is forcing us by this fraudulence to activate their packs.

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Address: Chennai, Tamil Nadu, 600073

I have been using airtel for past 7 years. Last week, i got one message regarding outgoing calls expired and need to recharge for some plans, even i have main balance of rs. 6.00. Yesterday, i have received one more message as incoming calls will expire on 21-nov, 2018. And again received same information to recharge some plans as received before.

Kindly help on this issue and provide valid reason for validity expiry

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D

Diya13

from Siliguri, West Bengal

Nov 20, 2018

It has been a month since I converted from postpaid to prepaid and I couldn't recharge my mobile either online or at payments bank...the moment I am able to recharge my prepaid, I will port out of stupid Airtel.

N

Nikhil Palkar

from Mumbai, Maharashtra

Nov 20, 2018

I have purchased airtel Top-Up Recharge of Rs. 30/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card.
Serial no.[protected]

P

piyush@1

from Ranchi, Jharkhand

Nov 20, 2018

Operator reference number[protected]
recharge number -- [protected]
date and time of order -- 13 nov 2018 at night near 10:30 to 11:00 pm

C

Chikshu

from Jind, Haryana

Nov 20, 2018

My sirtel sim stop working suddenly now it's showing message like ' error while searching for network sim can't register on this network'

S

Surab Chandra

from Darbhanga, Bihar

Nov 20, 2018

Please my Airtel payment bank unlocked .But locked khuldia .

N

Neelabh Shrivastava

from Mundi, Madhya Pradesh

Nov 20, 2018

The internet to the no[protected] is not working for 2 months.
Pl chk.

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Address: Jodhpur, Rajasthan, 342008

I am an Airtel customer having airtel sim across 4-5 years but few days before i got an massage form Airtel that my service has been discontinued after 23 nov 2018 if I don't recharge my airtel number with rs. 35 or than i immediately recharge my no. With 35 rs. They give me 34 something rs in my balance and 100 mb across net data

Then i want tovmake an outgoing calls but after tapping on call button the call immediately ended
Can't understand why this problem raised
Please solve this problem as soon as possible

Thanks regards
Rajat Mukesh Dubey

+1 videos

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Address: New Delhi, Delhi, 110017

I have paid rs.1767/- on oct 21st 2018 for new broad band connection. After payment, they told me to wait for 5 days and then airtel executive called me that there is not service near my residence and i'll get refund in 9 days. It's almost a month and didn't get service or any refund. Request you to look into this and do the needful.

Caf number: 11255236

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Royal Jain

from Muzaffarnagar, Uttar Pradesh

Nov 20, 2018

Sir, the outgoing calls on my Prepaid Airtel no. -- [protected] have been stopped today morning due to unknown reason. I request you to activate my incoming & outgoing calls again.

N

Nanu@29k

from Delhi, Delhi

Nov 20, 2018

My sim outgping services is closed on 12 nov 2018 and 13 nov 2018 incoming services is also closed i want this service as soon as possible why u should stop it without any reason?????

Nanu@29k's reply, Nov 15, 2018

My sim services is closed temporarily????

N

Nihar 123

from Baharampur, West Bengal

Nov 20, 2018

Sir
I m a costumer of airtel. I hv purchase a 4g mobile but when I came to BARGARH airtel office for convert 3g sim to 4g. But they asked me to come after 3 days. Since today I can not get the sim yet.

A

ar_danish2001

from Gwalior, Madhya Pradesh

Dec 29, 2018

Dear Sir/Madam
my self Danish javed i have book a new broadband connection of airtel at 30th of November your executive Mr. trikaal Deal With me. he tell me to pay a amount of Rs. 500 by link send to my mobile no [protected] so i pay Rs 500 to airtel via given link. after that he tell me your address proof is not approved by airtel so he get a my other mobile bill ([protected]) and link add some mobile no
(From: AD-AIRINF 8148 is the OTP for Airtel Broadband application no 75521843. Please note that activation amount /advance payment to be paid through online or cheque only.) (330766 is the One Time Password to allow this number [protected] to add you ([protected]) as association.)
after all this he is not pic my phone and do not response the call or whatsapp, so i am talk to airtel office at mp nagar zone-ii bhopal. the executive their call the trikaal and told me that he has return your money in your account and now he take your call too
but till now he not responding me and my money or connection is not done. I have attached the online payment receipt too
Please Resolve my Problem Soon Otherwise i have no choice to goto consumer forum for my issue

ठ

ठाकुर मनु राणा

Aug 13, 2021

my new sim not richarge [protected]

ठ

ठाकुर मनु राणा

Aug 13, 2021

i am new sim purchase but not richarge succsesfull why frodable man airtel compny my v.p.o tandwal haryana plz help me my new sim no [protected]

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Address: 600126

Iam not able to receive and make calls from my device since 5 days. Iam able to receive messages but not able to make an outgoing and get incoming calls.
I had recharged my mobile but still iam facing the same issue.
The call barring in my device is activated and iam not able to deactivate it.
My current airtel number is [protected].
Please resolve my issue as it is very urgent for me.

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Azaharuddin

from Asansol, West Bengal

Nov 20, 2018

Sir I'm last few month not using airtel sim.because airtel cut off my balance without any information.my current balance 24 rupees.now airtel informed my outgoing call stop 14 Dec 2018.my number very important.sir please help me.my number [protected]. Please please help me sir.

airtel outgoing and incoming calls problem - Comment #3275522 - Image #0

S

[email protected]

from Burla, Odisha

Nov 20, 2018

Kindly return my amount of 35 rupees against VEMS service activation by Airtel in my number i.e [protected] without my knowledge.The transaction ID is N[protected] on 13th Nov 2018

airtel outgoing and incoming calls problem - Comment #3275628 - Image #0

[email protected]'s reply, Nov 16, 2018

Kindly return my amount of 35 rupees against VEMES service activation by Airtel in my number i.e 9668633434 without my knowledge.The transaction ID is N2882518222 on 13th Nov 2018

C

Chinthaparthy Omeswar Reddy

from Chandigarh, Chandigarh

Nov 20, 2018

From the last 6 months I am unable to send the messages from my Android phones.Whenever I tried to send the messages it was coming like "MESSAGE SENDING FAILED".Hope u will resolve this problem as soon as possible.

S

sandip chaudhary

Nov 20, 2018

Dont know how my prepaid airtel sim card is barred:
NO: [protected].
Even the sim card is not getting shown on mobile.
Cant select the Sim. The mobile slot is saying empty.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hello sir,

I have accidentally recharged a wrong number ([protected]) instead of ([protected]) on 19th nov 2018 from paytm.

I am looking forward to receiving help regarding the reversal of the same, recharge amount 448rs.

Reference no:[protected]

I have attached an invoice of the recharge details and provided the reference number as given by paytm.

Best regards,
Harpreet mehta

+1 photos

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S

Sudhakar Thanikachalam

from Chennai, Tamil Nadu

Dec 11, 2018

hi
my phone number [protected]
top up for Rs 399 on
09/12/2018
transaction id :[protected]

wrongly top up for another number[protected]
please reverse and rectify my problem
thank you

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Website: www.airtel.in

Hi airtel team,
My mobile# [protected] was having balance rs 426 till yesterday and currently its showing as rs 227. Also, today morning i received a message stating "rs 99 have been deducted towards the international roaming rental activated on 17-nov-18". But fyi, i didn't activated neither requested to activate any such services.
It has been noted that since last few months i am getting such issues related to automatic activation o[censored]nwanted services and deduction from main balance towards these services.
Kindly provide me a waiver of rs[protected]=199) and please deactivate all such unwanted and international roaming rental services.

Kind regards
Pooja chouksey

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Address: Bangalore, Karnataka, 560024

I have been trying to connect to my axis bank customer care[protected] from my mobile number [protected] but not being able to do so. Its saying no balance even though my plan is unlimited plan of Rs 559. Why is it Airtel only blocking 1860 numbers call, however why I'm able to call from idea sim ?...

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Address: New Delhi, Delhi

Requested for mnp for [protected] at airtel store on 10/11/18.
Got confirmation via sms from airtel that airtel no. Will be activated on 15/11/18 at 22:00. Vodafone sim stopped working at same time but airtel sim has still not activated. Since 15/11/210 my no. Is not working. Due to this i am not able to use banking services as well as official work is getting hampered. I have visited airtel store many times as well as talked to customer care many times but still no. Is not activated. This is the worst experience with airtel. Nonody in airtel is ready to help.

Umesh kumar

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Address: 560100

The airtel has stopped the service validity of the prepaid customer's. Reson is not known and the reply to the query is to go ahead with validity recharge of 35 rs per 28 days, ie every month we need to pay some amount to make your service outgoing and incoming active.

It is equivalent to electricity /landline / postpaid bill cycle per month. The service is also not so appreciable.

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Address: New Delhi, Delhi

The request for providing additional set top box has not been resolved even after passage of 50 hours. It is regretted to note that no representative has contacted me on my registered mobile number.
It is requested that the complaint may be resolved at earliest.

From

R. M. Prajapati
162, 3rd floor, jeevan nagar
New delhi-110014
Phone no. [protected]
[protected]

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Address: Bangalore, Karnataka, 560003

Website: www.airtel.in

My mobile no. [protected]. I have received message from axarwinf which reads: please note. Services on your airtel mobile will be valid till current pack validity. After pack expiry, it is necessary to reacharge with unlimited or smar1*51#. Another message says "your o/g valid till 05.12.2018". I have a balance talk time of rs. 191. Please clarify me why i am being cheated. I am a practising advocate. Immediate rectification is requested.

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Address: 560001

Website: Airtel.com

Dear,

Airtel — signal problem
Basavaraj
Submit a complaint
Dear airtel,

As i'm using airtel prepaid simcard [protected] from 2 years from last 2 day i'm not getting the signal inside my home so please do clear my issue as v three persons are using airtel in same home it as became a big issues with our girl friends, so please try resolve this issue. My address is sc and st histel sai park. And another two numbers are [protected] and [protected]

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Hello sir/madam i got a call from air tell online jobs so they told me to fill forms in last time as i agreed to it they told me to pay 2000 as registeration then 2500 to agreement n so on they told to pay totally i had pay 15000 to them now these pupil r just saying some. Reason n the unit paying me d salary also dm as aakash many details r there can u help me out to take my money back please request u to. Respond

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Address: Faridabad, Haryana, 121001

Hi sir/ mam,

My mobile no. Is [protected] since 2 days back my internet is not working when i recharged 199 only after that internet services ahs been stopped. I went to airtel store for resolution they told me the data has been sent through server but data not receiving. Can you please check and help me out much appreciated.

Thanks in advance! Stay in touch with me any time just call me on the same no.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

Website: Airtel.in/opennetwork

Dear airtel
Iam constantly facing issues in my location.
I called 100 times to airtel only to know that they will the problem soon it's been like 3 years no action on your end.
Although there is 4g voltee already introduced in our locality (Greater noida) but due to know no network coverage i can't make call from within my home. There are several people facing the same issue in my locality.

+2 photos

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Nov 18, 2018

Updated by Anshulty1 complaint no.s

1)CCDRP[protected]
2)COGCL[protected]
3)CICPL[protected]
4)CCDRP[protected]
5)COGCL[protected]
6)COUTL[protected]
7)RCIMP[protected]

I GUESS, ALL COMPLAINTS ARE OPEN.

one more thing i don't why your website airtel.in you can't check status of your complaints as you used in last 2 years . There is a problem you can't select complaint type so no complain status is shown.

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We, as a customer feel cheated by airtel for sudden stoppage of service validity of prepaid sim cards.
I got msg that services will be stopped (Outgoing& incoming and then lose number) if not recharged with monthly pack.
This is cheating.
I spent ₹200 for lifetime validity recharge in 2008 and got lifetime validity till december 2037.
That amounts to ₹449 today considering inflation rates.
So if they are abolishing the services then give back our validity recharge amount first.

Secondly they cannot compel us to recharge every month. Because not everyone is wealthy and also there are times when we don't use services like exams for students or any health issues etc.

Third thing is most o[censored]s have dual sim phones. And some have more than 2 sim cards because they belong business in multiple states.
So in this case, do you want to make customer recharge each and every sim with monthly combo pack??

This is unacceptable.
Airtel has cheated customers.
You can't compel us to do whatever you want.
And if you really want to do that., then refund all our money that we spent back in years for service validity recharge..

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Address: Chhindwara, Madhya Pradesh, 768119

Sir mera sim card khogeyi hai please block my sim card
Mujhe wo sim ki bahut waad aa raha hai lekin kya karun
Raste pe ate samaya meri phon nikal padi
I'm so sad please help me this my porsonal number
Wu sim ko band kardo please maim or ekk new kharip lunga khuchh dino ke baad
Mere dost, mere ghr walo wo number ko jante hai call v karte hai lekin
Or koi receive kar rahi hai aise mujhe meri dost number pe call karke gali karte hain
Please help me

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Address: Jalgaon, Maharashtra, 425434

Issue about airtel network. It shows 4g on notification bar but actually it cant speed up any site as fast as expect. Airtel says fastest network ever by ookla but when i test it on speedtest app of ookla. Its say network problem. When i test jio its connect to speedtest and gives interet speed result but airtel cant connect. I use jio also its working better and fast. What should i do for about network and speed.

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Address: Thane, Maharashtra, 401105

My network is not working properly.. I am facing this problem from last night.. It is getting converted from 4g to 3g and i am not getting enough speed as i was getting earlier i have recharged it weeks before and i was not facing this problem earlier from last night its not shifting to 4g and once it is shifted then on 4g internet is not working so i have to use this 3g speed when i had a recharge of 4g nd not getting enough speed

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