Airtel Complaints & Reviews

Bharti airtel activated first mobile no on 10 oct 18, second on 12 oct 18 and amazon prime video on 29 oct 18 as per 649 plan. They generated bill for period 26 sep - 25 oct 18 with charges from 09 oct 18. I asked them to generate bill from period 09/ 10 oct 18 till 31 oct 18 and thereafter from 1st to last date of month. Also, i asked them to credit my second no balance amount which was airtel prepaid to postpaid change, as per their scheme. The call centre saying cant help and the nodal and apellate officers mobile and email ids indicated on airtel and trai website are incorrect. Have been making emails and calls daily and they promised that they would escalate matter to resolve. However, there has been no response from them for about 10 days and last two days they deactivated services of the two nos. How can they do like this? They are at fault for not having in place a grievance mechanism and dictating their own bill period especially when the mobile was not activated during that time. How can i take legal action against them? Please help.

Hi,

I have paid inr 448 for 82 days and added additional inr 800 to activate international roaming for canada on my mobile number - +91-[protected] but both my offline calls and data aren't working. I am not receiving incoming calls. 121 doesn't work and i don't find any other way to reach out to the airtel team to resolve my issue. When traveling abroad, it is lot more important to stay connected to handle regular tasks. Visited rogers office in ottawa, your partner in canada to resolve it but they cannot help from their end. Extremely dissatisfied when trying to connect to your customer service. No connect.

To whom it may concern,

Csc digital brand services has been informed that there is currently fax numbers involved in the phishing scheme targeting vendors of bechtel global corporation. They have reported us that one of the victims faxed the numbers provided on the fake credit fact sheet in order to process the fake bechtel credit application. The vendor was tricked into thinking they were communicating with the real pcl, etc. Csc digital brand services has received numerous complaints and e-mails regarding the telephone numbers listed below:

[protected]
[protected]

On behalf of bechtel global corporation, csc digital brand services requests that the numbers listed above be deactivated immediately. Bechtel global corporation would like you to provide csc digital brand services with the source code, including any data collected, of these numbers for analysis to help prevent further phishing schemes. If any customer data has been collected, it will be forwarded to bechtel global corporation so that they may notify their customers regarding this issue and take other appropriate actions as needed.

Please contact us if any further information is required to expedite the process of removing this web site from service. If needed, forward this e-mail and request to the appropriate contact that is able to deactivate this site.

Thank you for your time and consideration.

Regards,
Mukesh mittapally
Analyst | global security response team
24x7 gsrt:[protected]
24x7 gsrt intl:[protected]
[protected]@cscglobal.com

Csc®
Cscglobal.com

We are the business behind business

Please note that i have a balance of rs. 634 which has a unlimited validity.

Received a message today saying important update - outgoing & incoming service on your airtel mobile number 98xxxxxxx has expired. To restart, recharge now, dial *121*51#.

This is totally unacceptable to keep my money which they are blocking forcing me to recharge for a unlimited pack. They are claiming that they have upgraded their policy and it cannot be changed.

Regards,
Ramji. S

I migrated my airtel postpaid no to prepaid. Before migration the airtel executive assured me that i will get lifetime validity prepaid plan with no minimum recharge required. The call is recorded on my mobile. After the no was migrated from postpaid to prepaid, the person at 198 callcentre told me that lifetime validity plan is no more. I will have to recharge my no after the expiry of the running recharge validity. I had been misled by airtel.

My airtel outgoing services has been expired inspite of my remaining balance is 39.46rs. I could not able to make calls but i can receive as of now.

This is the below message which i got for expiry.
"important: outgoing services on your airtel mobile [protected] has expired on 10-nov-18. To restart the services recharge now. Dial *121*51#"

I tried dialing *121*51# to extend the validity but there is no...

Greetings!

I have complained many times to airtel that i don’t receive your bill. I also dont get any ebill. I have asked airtel to give me only paper bill. They have never sent me any paper bill and because of that either my landline get disconnected or they charge me late fees penalty. They haven’t done anything yet. They dont give me any bill. I want you to look in the matter and ask them to send me paper bill always. My landline number is +[protected].

Regards
Riteek boochra

Airtel postpaid

Ir roaming plan 30 day validity 3999 inr

This is regarding airtel billing, user ir charges even though the user is in the 30day period for which user already paid full amount.
Amount was paid prior to validity expiry. User tried to stop auto renewal for the same pack from next month bill. Airtel says that deactivated the pack within the validity period expiry

Below is the full details.

I activated my international roaming pack for 30 days on 26th of
October (Last month)

The activation was done by a customer support technician on call. He
Also explained me that its valid for 30 days from the day you land
Abroad and costs you 3999/- inr. Also he mentioned the fact its auto
Renewal and needs to be deactivated to stop if from getting charged
For subsequent months.

I was charged 3999 in my last billing cycle. For which i paid prior to
The bill generation.

Today i got a message my current international roaming due is 4860
Inr. I am still in my 30 day cycle and still got charged.

I called the cc rep on phone, he said you deactivated last week, so
The 30 day validation got terminated. I tried him explain him and tell
Him the reason i clicked remove the pack (From my app) is to stop it from getting
Auto-renewed for next billing cycle. He doesn't seem to care and keep saying even for 1 day we will charge you 3999.

Its a one-time payment plan and its supposed to be active for the full
30 day cycle. How can you gets get the full money and say you
Cancelled it so we stopped it.
Also who gave you the right to enable ir roaming on default. I didnt
Get a single message saying it got deactivated nor i got a message
Saying you are charged for the usage. Till i got to the 4860 inr.

Seriously? What kind of advertisement you put to cheat customer
Saying its a 30 day plan and one time chargeable still wont provide
The customer the the benefit for 30 days.

I will need my 30 day validity restore for the reminder of the 30 day
Period and any charges accumulated needs to be put against it.

Very dissatisfied & annoyed customer
Maheswaran s

I have used vodafone internet to give this complaint. Past one week we are not getting connection with your network often troubling both in voice & internet. I holding my decision to change the vodafone connection with your network.in our area kavalbyrasandra most the users having problem with your network. Most of friends have similar problems your network

We srigayatri jr college (Charminar branch) using your number i. E., [protected], [protected], [protected], facing network issues at our branch.
We could not even connect calls to our students. We are also using a card swiping machine for collecting fees. We are unable to even swipe our swiping machine. And most of our employees are using airtel mobile network only.

We request you to solve the network issue as early as possible.

Recharged one of my family members mobile twice with the same offer twice unknowingly from 2 different locations on the same day.
Called customer call but no use. System should be intelligent enough to credit back or extend the same offer to next month.

This is very bad on a telecom gaint airtel.
Expect airtel to build intelligent software and be customer friendly.

I just got fedup with this network i think i need to move to jio. Yesterday i send a image file and it took more than 6 hours to send that file, and you all give add that it's best network i hate to watch add now once my this pack gets over i will port to jio. Day by day it's going worst and finally i need to take action. I run the speed test downloading its fine but upload its showing zero.

I have balance of more than 50 rupees. But my outgoing validity is expired now. No details why it was expired or how much i have to recharge to get back outgoing validity.

Even after my repeated recharges. Still outgoing is now working. I got a message saying incoming also will be stopped on 24th november.

I[censored] stop both no point o[censored]sing ur airtel sim.

My name is Farhan and I want to use 7 air tickets from the airtel for the 5th in the air only, but instead of going to the airtel's network, I have a lot of customer care but I do not want to talk about the problem. I have not been able to reach you for six months but I have not been able to wait for 6 months.

There is very slow internet speed in our area. I bought a pack o[censored]nlimited talk time and 1.4 gb /day 4g internet. But net speed is even slower than 2g
So plz do something about it.

We are 3 users of airtel isp
There is no increase in speed in last 3 months
Otherwise i and my family will be forced to change over internet service provider

Address
Harikrishna nagar society,
Sardarnagar,
Ahmedabad.
382475

To
Airtel co. Ltd.,

Sub: - reminder to activate sim-card

I had airtel prepaid sim ([protected]) since 2 year but now its deactivated by airtel, then i goto airtel store and get it back but it gives me in postpaid,
I had purchased sim card from your gallery on 15th november 2018. But still the card is not activated.
I have been contacted to you gallery as well as your customer services but the executive doesn’t give satisfied answer. So stop this harassment and help me out. Other wise i am going to complaint to customer forum.

This card is choice no and i am using since 2 year,

So please do the needful for that before i take a rusty steps.

My current cell no. - [protected]

E-mail – [protected]@gmail.com
(Rathod chandresh)

Yours truly,
(A troubled customer of yours)

My name is raghunath dere & my airtel mobile number is +91-[protected]
Airtel have charge me rs 99 on 3 nov 2018 for superstore service.
I dont have email id so i am writing mail through my grandkid's email id.
After talk with customer care they told me the service is active by wap & they cant refund my money as i am not eligible for refund. And she wae very very rude while speaking.
I have not used my mobile internet from the day i purchase sim of aitel because i even dont know how to use internet. Airtel have activate service without my consent.
If airtel does not solve it & refund me i have to transfer my number other other operator using mnp. This is not the first time airtel activate service without my consent its happen before.
If i have to file police complaint i will, as i am sick of airtel lies service.
So look in to this matter.

This is to bring to your notice that today when i recharged my prepaid airtel number with 1 gb data it started creating problems for my browser. Whenever i try to open any website (Eg. Facebook) or any online game which i downloaded from google playstore, it automatically redirects to this website "https://one.airtel.in/rcconf" i have tried everything from changing network from 4g to 3g, changing port to 8080 and even manually selected the...

Hello,

I have ported in from rel-jio to airtel, however my jio sim connection got deactivated still i am unable to use the sim being provided to me. I am getting an error stating "no service"

Please review the same and take necessary actions. I have been using the same number for the last 2 years so i am in urgent requirement of the number to get activated asap.

Regards
Pranjit

My Airtel number is [protected]. I have recharge by debit card 95 rs twice on 15/11/18 and 95 rs recharge on 16/11/18. Transaction numbers are[protected],[protected] and[protected]. Three times amount deduct by bank but no recharge on my phone. Please resolve my problem and deduct amount transfer to my account.