Airtel Complaints & Reviews

I have requested to port my num from airtel rajasthan to airtel maharashtra. First time i went to airtel store was on 29/11/2018. I kept on calling customer care, they said it was in process. After 15 days code expieed and nunber was not ported. Again went to airtel store, yhey had no idea about the request failure and again submitted the documents and eequest was again processed. Today its been a month and customer care says that the code expires in 15 daya whereas i have aready procesed the sec complain with new code.. Bill has also been generated on thia number which is not working since i hav put a porring request

Actually my father's phone was lost so me and my father went to airtel store which is in sector 14 gurgaon haryana. Then a madam attend our complain. My father need a new sim so he gave her the document he needed. And then she activated the sim and she said it will be activated in with in 4hrs and we left the store. And after one week of giving the sim that sim was not active yet now and now i we went to store she is saying that sim was worng your have to come again then we activate the sim. What the # is this. If she dont know the process why you aitel guys gave her a job. If she dont have sim she have to simply say no.

Airtel is started to charge rs 23 on monthly basis, i am totally against of this deduction because my airtel sim use is lessthan 10 rs per month, also airtel don't have 4g range in my area. Airtel company customer executive use to say they have good network overall goa but in practically i don't receive 4g or 3g range in my home or at working place. Overall i am totally against of charging rs 23 per month

Please look into the issue

Respected sir,
I beg to state that my airtel cell no. Is [protected] (Gujarat circle) for life time validity. On 27.12.2018 airtel company deduct rs.23 for increase validity of my sim card upto 22 jan.2019. So, my humble request to you kindly take necessary action regarding this. If you want to contact with me via phone, my phone no. Is [protected].
Thanking you,
Yours faithfully,
Naren barat.

Sub :- recharge of rs 98/- dated 24/12/2018 t id no[protected]

Sir,

With reference to the above sited subject regarding recharge of m no [protected] recharge rs 98/- net banking icici bank dated 24/12/2018 sms received from your end but activation report or sms received from your end transaction ref no id no[protected], please active as early as possible, await for your reply,
To day i have contact to your airtel branch office for recharge activation but till not process, pl to do the needful action
Recharge of rs 98/- dated 24/12/2018 t id no[protected]
More email sent to your oddle officer but intrested to reply and solution
— another was payment make rs 95/- as per customer officer said it will be transfer to your bank account til to date not transfer
— sbi s ac t id no -29 oct201829 oct 2018to transfer-inb bhartiairtel ltd[protected]igaeqvwdd4transfer to 495.00 846.83

Yours sincerely

Mahendra chauhan,

M [protected]

Sir i am from hayatpura tehsil manjakote district rajouri j&k.
My name is mumtaz khan.
Here is a big issue regarding network of airtel. Here the browsing of internet is not working for last 10 days.
The whole area of hayatpura is affected but the company is very careless.
I contact with customer cares many times but they are unable to restore internet in our area.
About 10000 people are suffering from internet proplem. But the company is excusing only not solving our problem.
So it is my request, please take necessary action

Sir, my name is mukesh laad since last two years i was using airtell servicess for my mobile no is [protected] due to poor servicess i ported out to jio 2 month back in oct 18 but airtel issued bill for the month of nov 18 for which i never used any servicess of airtel for my aboveno[protected] which was already ported out to jio
Mukesh laad
[protected]

My id [protected] applied multi connection and installed on 25.12.2018 with payment of rs.1050 on 26.12.2018 contacted technical support but no use till date the connection was not activated my registered mobile no.[protected]. The distributor talked with me valkar language. I have all voice records kindly rectify he problem at an early date. The base pack not updated

I have taken sim in karnataka five years back, staying in hyderabad from last three years.

Last month i have converted my mobile number from postpaid to prepaid, and recharged in airtel store.

Now i'm unable to recharge same mobile number. I have tried multiple options and went to nearest airtel store in hyderabad also but no luck.

Unfortunately i'm unable to connect with customer care through 121/198

I'm Edwin, from okkiyampet, Chennai. My AIRTEL number is [protected]

Been using Airtel for a year and not FOR ONE SINGLE day has the data speed crossed 2 Mbps at any period in time even though I have full coverage, where speed quoted in ads and promos was 10mbps. Even their own my Airtel app wont load. Ookla alone shows speed of 7+ Mbps while on another tab Google won't load. Ive cross checked across various speed test apps and ookla alone shows 7+ Mbps which leads me to believe that ookla also is a sham which Airtel is using to sell lies.

Other networks like idea and Vodafone work perfectly fine from my location.

I had consulted Airtel customer care about the same prob on several occasions and as famous as they are for the worst customer service, they failed to resolve the issue or even provide a qualitative response.

On several occasions I had to turn on and turn off airplane mode, as so brilliantly suggested by customer care executives. And Everytime I use the internet I have to keep repeating the process.

It's a shame that one of the most reputed Telecom companies cannot afford to cover a prime location in Chennai with adequate speed. They are either inefficient or inconsistent or dishonest.

Airtel has been selling data packs at low prices but they have cheated and lied shamelessly about the speed, for which I paid. I either demand the quoted speed to be offered or I want my money back, failing which I shall take further action and approach the consumer forum.

Sir,

My airtel no. [protected]

My main balance being deducted for rs 23 and recharged for outgoing calls on 25-dec-2018 validity 28 days.. Who gave permission for airtel company to deduct amount without customer confirmation... I may or may not recharge... Its my decision... This seems to be a mere cheat for many customer like me.. I need a proper explanation from their end. I am totally unsatisfied /disappointed with this improper service.

Regards,
Shankar

I went residency to road (Front of bishop cotton boys school) airtel outlet on 26th december 2018, 2.30 pm and asked for new prepaid sim but the representative told that stock of prepaid sim is finished in that store as well as in whole bangalore region so will be available on 28th december (Friday) but exactly after 10 mint when i send my friend (Girl) to the same store they gave a new sim to her immediately, she gave 500 note for the new sim payment they refused to give change and they told its customer duty to bring change not the staff to provide change to customer, when she asked to do payment through debit/credit card they told they dont accept card payment in that store, only cash is accepted. They misbehaved with her too.

Kindly take action on this type of behaviour

Firstly, I am trying to call airtel customer care from last 312 hours and still i am unable to talk them.
When i was send a port out request then they call me immediately because its their responsibility to call otherwise their customer left airtel so they call me and when i discuss about call they said that is technical issue and you should call after some time. I tried on 198, 121 [protected] but here a line only " Is samay sabhi lineney vyast hain " .
Secondly, as government guidelines customer have to upgrade wallet kyc to use hassle free as i am trying to upgrade my wallet kyc but getting same error everytime and they and not listening me seriously and they forced me to open an account in Airtel payment bank so that your airtel wallet kyc issue will resolve.
But i want only wallet kyc not want to open and payment bank account i said.
They also deducted 23₹ after stopping of incoming and outgoing service and still i am unable to call customer care.

Dear sir / madam,

My name is ravikumar c n and my mobile no is [protected] and i have been using the number since 10 years.in last week suddenly outgoing n incoming is bared. I visited air tel office in basaveshwara nagar and checked there is no such issue we found & i called up cc office & spoke to them they said your mobile no has been disconnected because some one has called & given for cancellation request. I said we have not given any such request to cancel this no. After speaking cc officer they have activated the number.

On 24.11.2018 again the number got disconnected & when i approached the cc no body has the reason why this number got disconnected and they have told me to submit the documents without knowing any reason.

Yesterday (25.11.2018) i have visited the cc office in vijayanagar (Near maruthi mandir) & submitted the documents & there also i found surprisingly the no in disconnection mode & there is no such instruction to collect the docs from customer for activating the number in system.

After that i got call from one of your cc officer & has asked me to submit the docs at airtel office & have told sir have submitted the documents in your vijayanagar office & he was so rude & telling me the office is closed today & how can you submit the documents have told have submitted the docs & we tried to contact the viajaya nagar branch since the staff must be busy they didn't pick my call. Have requested the same to cc officer he is saying the same dialogue to submit the documents.

I don't understand how your officer is not believing when as a customer i am saying i have submitted the docs & i never expected such a worst response from your officer.

Here by i am requesting you to pls activate my mobile no immediately & do the needful.

I am reachable at [protected] / [protected].

Regards
Ravi

I have wrongly recharged no.[protected] instead of [protected] for rs 399 through amazon pay reference number[protected].
Please do the needful.
I tried to recharge my no [protected] by amazon pay but i recharged no. [protected] by mistake.
Can i get my money back or recharge my no [protected]
Please help me to sort out my matter
I sent the mail to airtel but it was useless
Pls help...

I had lost my airtel sim & got a duplicate sim again in that same number but i can't recharge because the sim was barred. Please remove this barring problem as soon as possible because i can't transfer my amount from my account by using online service. Messages, incoming & out going calls are barred from past 2 days. Please solve this problem soon...

All telecommunication companies are digging the road to lay their optical cables and laying their internet cables over the eb post and leaving the wires as it is without properly clearing the waste cables which leads to a major accident on the road by skidding is happening here and there every day. Everywhere in our place the waster cables are lying on the road which leading to an accident. Also the pit also not closed properly and it is coming in the road itself which is shrinking the actual road use by 3 x 3 dia. Please do the needful to regularise these issues and save the public from the accidents. Thanks

Airtel not disconnecting my postpaid connection on request.

I am planning to end the postpaid service. So i called customer care and informed that i want to disconnect my postpaid connection. Even i visited a nearest branch and raised the same request.

But i never get a response from them. When i try again, they simply asked me to wait for their call.

This is in reference to above mentioned subject that i have dub connection with airtel dth. That trai has introduced and applied new channel packs to all the companies. I have account with airtel with company a. C no. [protected]. Channels are running advertisement of channels pack of monthly subscription and asking for to contact service provider for same before 29 december. I have contacted my service provider for the same but they are asking that we haven't got packs from trai or channel broadcaster for packs. I have asked them that channels are running advertisement for the same. But they said that is false advertisement. We will call you or send you message for the same. So kindly look into the matter and solve this problem.

Thanks

Regards,
Ranvir singh
Mobile no. [protected]
Ranmeet. [protected]@gmail.com

Airtel has big wires infront of my house due to which it is very risky to rome around my house and to park my car infront of my house. Here is their control box also. The cabling is all over the place and looks so disgusting, in spite of various complaints with airtel guys, they are not correcting this. This is causing inconvenience and visual discomfort.

Please contact me at [protected]