Airtel Complaints & Reviews

It is really pathetic to observe such useless services from airtel. I have a postpaid connection of 499 family plan and i have subscribed to airtel secure which comes with my exisitng plan.

On 12th of november my phone (Oneplus 6) accidentally slipped out of my hand and fell on the ground due to which the screen got cracked. Thus, i lodged a claim with airtel thinking it would be covered under the airtel secure plan.

However, i was taken by surprise when i heard that my claim has been rejected since the event a phone slipping out of a hand does not cover under accidental damages. Moreover, the customer care executive told that accidental damage only applies when the device would be subjected to any external force. Such are the illogical statements coming out of airtel.

I request you to look into the concern as after rigorous follow ups all i could elicit from airtel is that it would not be covered under damage protection despite the fact that the device got accidentally damaged. I would like to reiterate that i am going to proceed with legal option if this issue is not resolved and looked into at the earliest.

Iam using airtel prepaid sim for the past more than 10 years. Earlier i got a message that my sim validity is upto 2030. But all of a sudden my out going calls disabled though i have rs.157 balance. A message received to recharge for enabling outgoing calls but didn't mentioned how much to recharge. This is not fair on part of the service provider inconveniencing the long lasting customer.

We have being trying to set up airtel broadband for the past two days with no response from them. As soon as we raised the enquiry form, we received calls from the numbers[protected],[protected]. They were too active till collecting our photographs and id proofs post that which they never responded. The person who spoke through the number[protected] told us that he is no more working with airtel just the very next day after collecting our id proofs. We are afraid that they might even misuse our ids. I have raised an complaint directly with airtel today regarding this.

I was using airtel postpaid connection, as i shifted to another country for 6 months.
Number was not in use and become inactive.
I am ready to pay 3 months rental which is 299 as not informing airtel, post which services are discontinued. Airtel asks me to pay 1571 as number activation charges for 6 months. As per plan i should get rollover unused data and free minutes. As i have not used single call or used even 1 kb of data. Airtel denies to do same.
I am long time airtel user. They dont agree to make it prepaid also, as number is not valid.
So only to activate number i will be paying 1571 which seems unfair on my part.
I just want to utilize my old number.
I except fair amount to be charged and fair services to be given.
Regards
Sampada

I am a regular user of airtel postpaid mobile services. Monthly payment of the bill is done by way of standing instruction carried through bill payment facility provided by the bank on its portal whereby the bill is auto paid from my bank a/c. This process was smoothly running till last month when i was informed by the bank that the said si could not be executed in the month of oct. I was out of station when the due date of the mobile bill...

Sir / madam,

I tried to recharge my airtel data pack by using my airtel app on 11th november 2018 12.49pm. For this transaction i paid money through phonepe app (Transaction id : p1811111249498444014975). Unfortunately recharge failed but money debited from my account and i didnt get refund yet.

Please do the favor to me and refund the money as soon as possible.

Thank you

Someone from [protected] is harrassing me by calling me anytime. Ca i know the full detail of this number?
[protected]. I specially want to know whose name is register with this number. Please help me regarding this, i am too much disturbed. Last time he call me just 5minute ago and he abusing me. I am dusturbed and hang up the call. When i don't receice, he call me many times to annoying me. Please help me please.

Hi team,

I believed that airtel is the best network provider in india. I am using airtel# [protected] since 2.5 yrs now. Due to less usage of internet and calls by me, i wished to change this postpaid# to a prepaid plan.

I visited the nearest airtel store in tolichowki, hyderabad for this change request on saturday (10th nov'18). I also paid 560 in total to the store which includes 460 of my last month bill....

I have not activated anything like vemes.. why have you charged me for vemes.. return me my money and dont activate such things again. And if you think that somebody have activated it by mistake though its not like that.. still you should first confirm it before activating and deducting money by sms or email. I hope this wont happen again

A man usually call me & using voulger dialogues to my sister and blackmailing to me... when i recall to this number after a short period he switch off the phone after that for a while .. did not connet to this number so.. please give complete details of this number.. i wanna inform to the copz..kindly please help me.. this is that num[protected]..

While submitting complaint also i m facing network problem omg. What type of network is provided to people. People are facing lot of network problem. Airtel is slowest network, its proving itself as wrong.in advertise v see it's the india's fastest network but it's not true. Really i m fed up with this network. It shows too much network issues even to download or browse. I m using this network since 1.5 years but no use in the beginning it was having gud network. Now days it's too much worst. Please solve network problem, try to understand customer problems. I hope u will solve dis problem as soon as possible.

I have paid my outstanding balance and applied for conversion of post paid to prepaid for my no [protected] on 07-11-18 in airtel office at chennai, but not done till now, when i checked with the airtel office at chennai today. I need to convert from post paid to pre paid immediately for my airtel no [protected]. I have visited airtel office already couple of times but in vain.

Today i received below sms from airtel

"dear customer, starting 25-nov-18, your airtel mobile 977381* will be upgraded to an unlimited calling plan with 5gb data at just rs.299/month. Not only this, you get 100 sms/day and rs.50 discount for 12 months. To check other plans, click www.airtel.in/infinity"

My question is how can you change my monthly plan without my permission?

I don't want to upgrade my monthly plan. Kindly take necessary action on urgent basis

Prajyot mane

I submitted my driving license for my Airtel prepaid connection, somehow my sim stopped working when I approached Airtel store they refused to provide me a replacement as there was a spelling mistake in my name and my father's name.

And now when i call customer care they are like we cant do anything from here.
such a huge mistake by airtel cant be ignored. Till date I tried several times but every time i get same answer nothing can be done and I can not get my number again.even though mistake was done by airtel it is me who is suffering airtel is the most irresponsible operator of the country.

Outgoing calls are barred on my prepaid Airtel number. And there is no guidance to reactivate it. *121*51# does not give any options. Neither the customer care person provide any information to reactivate outgoing calls. How do I reactivate outgoing calls. I repeat Outgoing calls are barred on my prepaid Airtel number. And there is no guidance to reactivate it. *121*51# does not give any options. Neither the customer care person provide any information to reactivate outgoing calls. How do I reactivate outgoing calls.

We are using [protected] from many years, but after handover network services Airtel, I could not use my data services properly, many times I complained to customer care but there is no response from them.My location is prime location at Hyderabad.My address Shirdi enclave colony, Badangpet, Hyderabad 500058.Once again requesting pl improve. network .

Hi,
I have been using no [protected] for very long time without any problem. But for last few weeks i was getting message to recharge my no as outgoing and incoming validity is going to expire in second week of nov.
I followed the instruction mentioned in the message to dial *121*51# but there was nothing productive. So i recharged my no twice with 10 but still no luck and i am still unable to make and receive calls.
Why is there nothing mentioned about the way (Recharge amt) which will extend validity.

I have been charged twice this month for airg buzz india service, which i never heard of. I never requested to activate any value added service on my below phone number.

This seems to be big scam and looting customers. This is a serious issue which needs to be taken care as soon as possible.

Please refund my 35 inr + 10 inr to my account.

My number is [protected].

My sim card [protected] had life long validity, and 2 days ago suddenly showing no service. It is under the name of louis dcosta. I did enquiries in airtel gallery, and reason not known. Kindly check above matter, if the service disconnected can i get the same number. I need the same number. Can i submit the documents again. Please advise me.
Thank you

1) automatically added international roaming daily limit pack benefit rs 649 pack added on 20th october, can i know who activated this without my permission?

2) since day1 when i have come here i have turned off the data and i see that everyday there are 2-3 entries for the data usage and there is total charge of rs 373
Can i know what this is added? Even when data is turned off.

3) adding both of the above charges you have calculated the tax, which is again a issue.

Mobile number : [protected]