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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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Airtel reviews & complaints page 651

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K
kailashmahto007
from Patna, Bihar
Nov 11, 2018
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Airtel has changed his plans. It is very worst decision by airtel. Please make plans of small amounts also. All people cannot recharge for big sum. But this will make people to leave using their services. I hope airtel will do something regarding this. Already their services are getting worse, so i request them not to just think about them. People will use their services if they are good and have good recharge plans
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    J
    Jibanpaitandi
    Nov 11, 2018
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    Address: 560087

    Hi all,
    I am on international roaming to usa and airtel incoming and outgoing services are not applied on my airtel phone number ([protected]). I have activated my international roaming pack on the mentioned phone number and complaint to the airtel customer service but seems they are not listening to there customer.
    Please help me to get addressed the issue on priority as the ir packs already activated on my phone number for zone b but still i can't make any outgoing calls and receive calls.
    Airtel customer support has been notified about the posted complaint.
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      N
      Nadem Ravi
      from Kollam, Kerala
      Nov 11, 2018
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      Address: 504296
      Website: Airtel

      Respected sir/person/s

      I am using airtel 2gsim no.[protected], i want to upgrade my sim 2g to 4g.in this connection i am going to sim upgrade to airtel shops at my city. But they demand money to sim upgrade rs.80. Previously also they demand money rs. 150 about my airtel no.[protected]. That time i am given a complaint to airtel store/distributor which located in my city, that's name, hanuman prasad soni, hanuman trading company, sirpur-kaghaznagar-504 296. Today also they demand money. I call to airtel call center but that person also tell the same. How much amount the distributor demanding, you pay and take upgraded sim. That's way i am sending this complaint. Sir not only that store total kaghaznagar and other places everyone demand money for sim upgradation. So kindly look the matter very seriously and solve the issue. If not mo body can upgrade airtel sim, and so many my friends and realitives change network to mobile portability free off cost. I am also looking the same. I am waiting for your reply.

      From

      Ravi
      Kaghaznagar.
      Airtel customer support has been notified about the posted complaint.
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        S
        suhailnowshad
        from Thiruvananthapuram, Kerala
        Nov 11, 2018
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        Address: New Delhi, Delhi
        Website: www.airtel.in/volte

        It has been 1 year since complaining regarding airtel - volte for motorola z play.

        Recently airtel has added more than 6 motorola devices.

        You can check on www.airtel.in/volte.

        Why airtel is not concentrating on premium high-end devices like motorola z series?

        Even mid-range moto phones have airtel - vodafone volte.

        Recently worlds biggest android phone maker google pixel has released airtel - vodafone volte for there devices after getting massive complaints from users in google forums (Xda reported)

        https://www.google.co.in/amp/s/www.xda-developers.com/google-pixel-2-volte-suppo...

        Can you please discuss with airtel technical support team regarding this and can you please solve this issue soon, because we cant connect & receive call fastly on 4g network, switching is slow from 4g to 3g / 2g. If volte is there then we can connect call fastly by 4g network.

        Kindly please release firmware for motorola z play.

        I hope you understand this situation.

        Now please atleast say this, will motorola z play get airtel volte or not? Atleast reply this.
        Because, if your response is no, then i will sell this crap lenova, cant wait anymore.

        Its hard to accept that 25000₹ device is not supporting airtel volte.

        Please forward this to concerned department.

        Thank you!
        Airtel customer support has been notified about the posted complaint.
        Still didnt get any responds from Airtel team,
        Not even a single Call from Airtel team.

        issue is not still resolved.
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          T
          Thangapandian Soundarapandian
          from Puducherry, Puducherry
          Nov 11, 2018
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          Website: www.airtel.in

          Dear sir/madam

          My airtel sim [protected] of tn circle had a life time validity when i purchased it about 9 years back. But had received a message that it is ending soon. Please let me know what i should do increase the expiry time.
          If not possible as to how to get back the amount in the sim. Is it possible to transfer the money to vodafone sim.
          Thank you
          Airtel customer support has been notified about the posted complaint.
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            A
            Ashwinibodake
            from Mumbai, Maharashtra
            Nov 11, 2018
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            Address: Thane, Maharashtra, 400709
            Website: Airtel Digital TV

            Selected channels in the active package are not working since 2-3 months.
            Contacted to customer service but helpless, everytime they will send support engineer and change 150 rs for visit. Still there is no solution after visit engineer will say contact to custy service and vice versa.
            Please help in this case. They are just making money out of it.
            Worst service provider in dth.
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              R
              ramakant rane
              from Chennai, Tamil Nadu
              Nov 11, 2018
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              Address: Thane, Maharashtra, 400604

              I am facing airtel network issue from last 3 days.
              Its really irritating after paid for prepaid package of rs. 500/- almost 10-15days before n still not able to use the data n network as well.

              Its really disgusting, now i am sending this message thru my wifi network.

              Airtel stop making false advertisement of india's best network n all.

              Its really like making people fool.
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                G
                Gauravmandal09
                from Aligarh, Uttar Pradesh
                Nov 11, 2018
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                outgoing & incoming service is closed

                I have been using airtel from a very long time but of a sudden a message came from airtel stating that my out going service will stop onwards 8 nov 2018 and my incoming service will stop after 17 nov 2018, i have recharged ₹20 cause they asked me to recharge to continue the outgoing service, but still my outgoing service is closed and soon my incoming service will stop. Please resolve this issue....
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                S
                SOHIL GERA
                from Bengaluru, Karnataka
                Nov 11, 2018
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                Address: Bangalore, Karnataka

                I had subscribed for 6 month airtel broadband connection. Airtel team somehow changed it to 12 month and asked me to pay 5700 more. After raising the complaint 3 months ago no one fixed the issue but closed my ticket. Now they have disconnected my internet. On raising it with team. They agree that its fault in their system. But noone is willing to fix it
                Airtel customer support has been notified about the posted complaint.
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                  N
                  Niveditha Nivi
                  Nov 11, 2018
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                  Recently moved to dubai and from past 2 months using airtel international pack.

                  I recharged international package for 3997rs on[protected]
                  Prepaid provider: airtel
                  State: karnataka
                  I am not able to make calls.
                  This is happening second time
                  I wrote mail to customer care but no response.

                  I got recharge successfull message too. Neither am getting incoming calls nor i am not able to call india number

                  Hoping they resolve my issue as soon as possible.
                  Airtel customer support has been notified about the posted complaint.
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                    V
                    vella boy
                    from Hyderabad, Telangana
                    Nov 11, 2018
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                    Sir, i got lot of wrong calls and missed calls to my airtel number. Please send me the incoming and outgoing calls list of my number for the last three months. Please send me the calls list of my number to my mail id as early as possible.
                    My airtel prepaid account number is [[protected]]
                    My email id is: [protected]@gmail.com
                    Thanking you sir.
                    Yours sincerely,
                    Sandeeproy
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                      S
                      Simran Somani
                      from Mumbai, Maharashtra
                      Nov 11, 2018
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                      I have used the airtel no [protected] for last 8 years - no problem. Suddenly i got the message that outgoing validity is getting expired on oct 31 even though i have that balance as 80rs.
                      We have dialed *121*51# as instructed to extend the validity but there is no options to extend the validity so we recharged for 10rs without any guidance.

                      Now my account balance is 90rs but i am not able to do any outgoing calls...

                      Even incoming is going to get blocked on 14th november.
                      Please help me to resolve this.
                      Airtel customer support has been notified about the posted complaint.
                      I also faced this problem . So i applied for porting. Then customer care executive called me and told you have to recharge every month 35 rs. Its good to switch other network rather using this.
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                        V
                        Vishal Mohanty
                        from Avinashi, Tamil Nadu
                        Nov 11, 2018
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                        Address: Chennai, Tamil Nadu, 600036

                        My airtel outgoing services got expired yesterday (10/11/2018). I have nearly 26 rs balance on my phone and use it quite frequently. Despite that it got expired and it says incoming too will expire on 25/11/2018. Could you help me resolve this issue. I want to know specifically how to again revive my outgoing services. Will recharging now help to renew the services?
                        Airtel customer support has been notified about the posted complaint.
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                          J
                          Jim Mack
                          from Chennai, Tamil Nadu
                          Nov 11, 2018
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                          Address: Chennai, Tamil Nadu, 600028

                          I have used the airtel for last 10 years so far. Yesterday suddenly i got the message that outgoing calls have expired inspite of having more than rs. 800 in balance! I am not able to do any outgoing calls. I can see that there are other complaints with the same problem and this is not just my complaint but that of many others. I am not sure why airtel has resorted to this blocking of outgoing calls for customers with existing balance forcing them to pay more again for making calls. If you dont fix this, you are going to lose one more customer permanently.
                          Airtel customer support has been notified about the posted complaint.
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                            R
                            RajatRastogi369
                            from Agra, Uttar Pradesh
                            Nov 11, 2018
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                            I'm using airtel sim card since a long time and never faced such kind of things but now all of a sudden airtel messaged me that my outgoing services would be stopped on 11 nov. However i'm using this sim regularly for calling and messaging and also have a recharge of rs. 102
                            My mobile number is : [protected]
                            Please quickly take some action.
                            Thanks & regards
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                              L
                              liz k
                              Nov 11, 2018
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                              Address: New Delhi, Delhi
                              Website: www.airtel.in

                              I tried to recharge my airtel prepaid connection using net banking. For 2 times my balance deducted but recharge has not been done. Then again i tried to recharge the same way, i found one thing, the payee is citrus payment solutions pvt ltd. So, i didn't recharge my phone. And i tried to recharge from there site only www.airtel.in. i lost around 400rs ………...
                              Airtel customer support has been notified about the posted complaint.
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                                K
                                Koppala Shankar
                                from Coimbatore, Tamil Nadu
                                Nov 10, 2018
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                                Address: Gadag, Karnataka, 582116
                                Website: Through phone

                                This is gangadhar A.my no is[protected] i want to change my network Airtel to bsnl Airtel network not block my Sim on expired date last 4 months back I applied MNP i contacted the service center also but they failed now also applied for MNP..i submit the documents to BSNL also pkease change my Network..
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                                  M
                                  manjuMK
                                  from Bengaluru, Karnataka
                                  Nov 10, 2018
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                                  Address: 577245
                                  Website: airtel.in

                                  Dear sir, i have recharged with airtel 2 months back with rs 399 pack through ivr. It has 84 days of valliedity. But now they deducted 399 balance on my number and activated new pack without conserning me. I don't know when it was deducted. But current pack still have 12 more days of valliedity. So please ask them to refund my balance. I don't want to continue with airtel. My number is: [protected]. They cheeted me. Please help me sir. This is not faith. Custemer service representatives are not responding well. So please help me sir.
                                  Airtel customer support has been notified about the posted complaint.
                                  Nov 10, 2018
                                  Updated by manjuMK
                                  they are not ready to give my money back. please ask them. without giving any info, they activated pack on my number. current pack still running. please ask them
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                                    S
                                    salaomi
                                    from Bengaluru, Karnataka
                                    Nov 10, 2018
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                                    Dear sir/madam

                                    My airtel sim [protected] of tn circle had a life time validity when i purchased it about 3 years back. But had received a message that it is ending soon. Please let me know what i should do increase the expiry time.
                                    If not possible as to how to get back the amount in the sim. Is it possible to transfer the money to another airtel sim in my name [protected].
                                    Thank you
                                    Airtel customer support has been notified about the posted complaint.
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                                      A
                                      Anil Oneplus
                                      from Bengaluru, Karnataka
                                      Nov 10, 2018
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                                      Address: 560095

                                      Im not able to recharge my airtel no. Since 2 months from online on their website and also from apps like airtel (Their own) or paytm or amazon pay. I migrated from postpaid to prepaid. Since then i can't recharge. I can only recharge from airtel store but i don't find time to go always because of my office (What in the case of emergency?) and why do airtel cant provide free of charge to call customer care. What is the logic when i can't able to recharge and having no balance how can i call them. No doubt, they wantedly doing so that i go back to post paid. It's better to port my no. To other network. Lodged complaint almost 20 times but no use.
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