Airtel Complaints & Reviews

I reside in mumbra and i am facing network issue from last two days
I am not able to make calls, receive calls and use my internet, and this is not the first time i am facing the issue. I have three more connections and facing the same issue. I have earlier also raised a compliant for the same and also posted the issue on social networking sites, and if the internet is working it is very slow in speed and not as per the promise made by the company. They charge for the services and do not provide services as promised.
I want you to escalate this issue as this fraudster should be punished.

Sir i had done recharge through my airtel app on 17/12/18. First i recharged 199 rs recharge not done at that time due to network problem. After some time again i done 448 to my mobile number [protected]. First i received 448. After 30 minits 199 recharge also completed. Finally i have 2 plans at a time. I want to cancel 199 recharge and credit to my account.
Plz resolve the problem as soon as possible

Mere pass yah msg aaya hair jo meri samaj mein nahi aa raha so please tell me about this ok sir jo message aaya hai hua hai.. Can yah hai...

... Id-doppnb.
A/c*4892...
... Cr..1500..15-12-18.
.. Belence 16500... Please sir check karke batao meri samajh mein nahi aa raha hai ya paise kya mere agar mere hi to hai main account number meri samajh mein nahi aa raha please sir kaise check karke mere facebook account par iski jankari de ya mere mobile number par[protected] ok thank you

Sir i have purchased a new sim on 12/12/18 and till now m not getting tower on my phone and on calling 59059 its automatically disconnected. I have called multiple times to customer care but getting hpoeless answer and i have contacted retailer also and he said he has submitted all documents successfully so plz try to solve it and activate it as soon as possible
New sim no [protected]

Dear sir,

I have taken the mobile protection plan of your esteem organization 2.5 months back for my samsung mobile. I always prefer to go and use the product of brand and hence i have prefer the airtel secure plan.

Name :- chandmahmad ghanchi (Mohammedsahil chandmahmad ghanchi)

Location :- ahmedabad

10 days back unfortunately it got an accident and the same was been register to your organization for claiming. I have provided all the document and photographs as required by you. Also handed over the handset to the executive who has visited my residence to collect the handset.

Service request number :- 3775554

Now after 10 days i got an sms from your end that “ we could not process your airtel secure device as device was repaired earlier from unauthorized centre” further would like to acknowledge that i have never gone to any local shop for any of my mobile. Yesterday night your executive name farhan has also called me and have asked me that my back glass of handset is duplicate. I have always make the repair when require from authorized service centre only. If you require i can collect the past history of my mobile from authorized service centre. I am very much sure that my back glass is original. If the back glass is duplicate than imei number printing is not possible on back glass. My back glass has everything on it (Model number + imei number + serial number) and the same is visible on photographs which i have uploaded.

Kindly handover my case to some senior person who can investigate this in details and let me know the findings as i have high trust on airtel as a brand.

Encl :- back glass snap which is uploaded and which is on handset.

Regards,

Chandmahmad ghanchi

M - [protected]

The mobile gaming services activation just popped out of no where consuming inr49 per every 7 days. The consumer own the right to activate what they want. So don't just activate and deactivate as u like if it consumes money from consumer. Please value the amount of money people put it for contacting dear ones. Not everyone will be able to afford it.

I got the below message from airtel. That my outgoing services has been stopped.

Alert! To restart outgoing and data services on airtel mobile [protected], recharge with unlimited or smart pack. For pack details, dial *121*51#

But when i bought the sim they told me that lifetime validity but now suddenly they are asking to recharge again. That too i need to recharge unlimited packs (300 rs).

Lowest packs cost 23 rs that only for 28 days. So that means i need to keep on recharging just for validity purpose every month. This is crazy airtel wants customers to recharge unlimited packs as no one is using packs.

I need solution for this. I saw many post of this kinds. So that means airtel is doing this on purpose to loot money

Dear sir/airtel team,

I want to know the call details (Incoming and outgoing) of the my airtel number: +91 [protected]
On dates of 18th october 2018 to 19th october 2018.

Please kindly send details to email id: [protected]@gmail.com

My details:
Narsimlu bommena,
S/o: yellaiah
H. No: 3-46,
V: cheekode,
M: mustabad,
D: rajanna siricill (Karimnagar)
Pincode: 505404
Email id: [protected]@gmail (Which is already registered with airtel, when i was used postpaid plans, 1 year back)

Please send it eod on 17th dec 2018. Please send it asap.

Please let us know, if you need any more details on this.

Thanks,
Narsimlu bommena

Hi,

Frustrated with your customer support n didnt expected you will give cold hand to the customer grievance.

Here is how i got new broadband connection.
Have submitted documents, photo n paid 6 months 5498 rupees on 2nd september. And within week i got broadband n landline connection. Seems the paid amount is not reflecting in my account. From past two months, am getting calls to pay the accumulated balance. Told n der the screenshot to the customer care 121 and sending again.

Mentioning the contacts here whom have transferred amount n did installed. They know that am suffering with this problem n were telling that they will be paying then to airtel. Seems they have not done payment.

Sai - [protected]
Bhaskar - [protected]

From past 12 days, my internet n landline have been disconnected. Sent the payment proof n sent the contacts. What else u r expecting me to do. You try to solve the issue w/o disconnecting. Plz reactivate my connection.

Regards
Pavan

Submit a complaint
I have been an airtel prepaid customer for many years but for nearly 2 months i have not been able to make a single call or sms to any number except 121.
I have complained many times and many times the complaint according to airtel back office team gets resolved but in reality its the same situation
Then a customer care officer suggested faulty sim.. I changed my sim 3 weeks ago but still same problem persists. I cant make aby outgoing calls or sms.. However my gprs connection plus incoming sms and calls are working fine..

My mobile no - [protected]

The customer care just does not know whats the problem and what could be the solution.. They hang up many times.. I have visited the airtel relationship centre also but there also no one know the solution to my problem. One of them did profile reset still nothing happened.
I want an action to be taken immediatly.

Regards,
Perumalsamy v

Dear sir i have a laapu sim no is [protected] and i am unable to call laapu customer care since last 8 months and this is too much irritating... So i request please unblock my number... So that i can call lapu customer care no 12144.. And please confirm vai sms... So that i can solve my problems.. With customers... And it's very bad experience with airtel... Service is very unsatisfied... Hope you will solve my problem as soon as possible...

Dear sir

Our number [protected]
Is unable to get recharge incoming is on i m complaining last three months continue to airtel but they are not able to resolve this issue every time they are saying plz wait i m on it but solution is null, what can i do plz reply still there is no one to resolve this issue long time, i was visiting store, complain customer care, touch with airtel employee but solution is null

Thanks and regards

Alok tripathi

Hi i have a land of 4500 sqft.. Near the chennai theni highway near masilamanipuram at ngo colony.. There is sufficient space for tower installation. Due to poor data coverage there are many complaints against airtel in our region.. There is a proper jio tower opposite to my house. Many people are turning towards jio network. So as a customer request we need a airtel tower here

Hello,

My mobile number is stooped incoming and outgoing service without any reason. Airtel customer care advisor suggest me that there is a problem in my sim. My sim is from rajasthan and i am living in harayana, so i was ported my number from airtel rajasthan to airtel harayana. The sim port itself take 15 days and till now i am not able to connect my number with airtel network.
I am suffering from many losses because from last 20-25 days my mobile number is not working.

I would request to provide appropriate solution at the earliest.

Dear sir/ madam
M surendra singh chauhan
M using aitel services as [protected] and i have generate my porting reqest on dated 10.13.18 as ay653438 and make payment inr 500 as advance by transaction id[protected] on dated 12.12.2018
But airtel reject my porting request due to outstanding ammount
Which is wrongly and making foolist to me.

Please investigate and do the needfull

Dear sir
I have not given my consent to deduct any amount from my main balance.
How can your company deduct any amount from any body. Is there any contract at the time of taking new connection? Your company cannot compel to recharge with 23. A customer can recharge with rs 35 also. Your company is playing with the sentiment of old customers. I think this will be a very bad result in future.
Yours faithful customer
M no. [protected].

Airtel... Such a hopeless service provider in my area. I have recharged for 6gb internet data per day and sadly i can't even use 500mb in a day. Seriously are you cheating your customers??? Trying to compete with jio? I am ashamed of all the ads claiming that airtel is the best service provider. Shame! Shame on airtel! The customer care people did nothing when i shared the problems i am facing. Jio service is much more better. I am going to port my sim card to jio if the problem doesn't get resolved in few days.

Hi, my name is gagan rajpal based out of nit 5, b block, faridabad. Yesterday i had raised request on airtel portal for new broadband connection. I am totally surprised when airtel guy called me back saying ' in my area all connections are 100% chocked and they were not able to provide any new connections'. I just wanted to know why they are not providing me new broadband connection.

I had done bhim upi transactions on 10 dec but the transaction was failed and but money was deducted and still i didnot got money back please resolve it faster
And after three days they sent me a message as money was safe and will initiate in 72 hours but still i didn't got money.
My airtel payments bank account number

[protected]
Please resolve fast help me

I recharged prepaid mobile no with my recharge of around 500/- rupees on promise by airtel that my prepaid will be lifetime prepaid balance till i can use the same.

Since 2 years i have raised multiple times that airtel is not able to call and receive my calls, therefore i am unable to use my airtel balance due to zero network in sector 23 gurgaon.

I am physically disabled and stay mostly in indoors at home or in office but poor and cheat airtel network team refused that airtel is not responsible for network at home.

I requested airtel to transfer my airtel prepaid balance to idea and reliance jio, so that i can use the balance and my recharge wrong fly given to airtel can use that using on reliance jio or idea which is better network inside my residence and at office.

Due to network problem, i have stopped using airtel for call outings and only receive a 10-20 percent of rare airtel incoming calls.

Airtel instead of helping me, started to charge a 23/- rs debit for 28 days as a vas,
Though airtel a cheat sunil mittal organisation is charging vas charges for just able to receive a 10 to 20 percent incoming sms and calls.

This is cheat and injustice by a leader airtel organisation and harassment to a walking disabled to do calling walk outside my home.

This calls for disabled harassment and wrong charges by airtel as an airtel criminal offence, i request ministry of disabled protection, human harassment for indian and trai to charge a vas for receiving incoming calls by india.

This calls for 3 criminal offences against airtel for wrong charges on my mobile no [protected].
This is even aggravate as i pay for monthly airtel landline no to call being within at home as airtel landline works when at home and mobile networks does not home.

I also plead that if airtel cannot gives me a lifetime free incoming phone, should refund around 450/- to my bank so that i can recharge reliance jio or idea which are better phones to use within residence.

In short airtel is cheating organisation, pls help