Airtel Complaints & Reviews

Monogna susmita daneil manasa arpan shailja nikhil all are greedy hungry beggars i[censored] have little bit shame and self respect and respect for your parents and customers then recharge my numbers from your side otherwise loose your bloody nonsense business as you have very poor mentality to disturb the customers. Really shame on you people for looting the customers. Its better for you people to recharge my numbers from your side or take one big huge katora and sit on the roads then U will get lot of money.

I have airtel rs. 448 prepaid plan, 4g sim card and a 4g phone (Oneplus 5). I have enabled 4g and even volte in my sim settings. However, i don't get 4g at my home.
4g speed is extremely slow (50-60 kbps) and the network frequently drops to 3g/h+. Especially it drops to 3g when on a call.
I get 4g speed in other places even 15-20 feet away from my home, but at my home the speed is extremely terrible. Resolve this as soon as possible.

Firstly, note that i have complained regarding the same with the service request number cabnr[protected] which went unanswered and got marked as closed without my knowledge.

For my airtel number [protected], i have recharged rs. 199 twice whereas the benefit is received only once.
Here are the transaction details:

First recharge details:

Recharge amount: rs. 199
Transaction id: [protected]
Date of transaction: 14 dec 2018 12:46 a. M.
Status of recharge: successful

Second recharge details:

Recharge amount: rs. 199
Transaction id:[protected]
Date of transaction: 14 dec 2018 01:41 a. M.
Status of recharge: successful

Note that i have received the benefit of only one of the above two recharges. Either initiate a refund of rs. 199 or provide me with the benefit of the other recharge too.

For your convenience, i have attached the necessary screenshots.
Thank you,

Soumyajit

I've ported my sim [protected] from jio to airtel and i got the network 1 day ago but still unable to verify the number using 59059 call automatically disconnect every time

Unable to contact airtel office i'm out of my city it's very urgent please help me to activate the sim otherwise cancel the porting at least i can attend my calls

Please solve it it's my primary number unable to do anything

My alternate no is [protected]

Today my prepaid mobile is recharged with rc244 but the amount of rs. 244 is not remited to my main account balance. I have been recharged as per airtel customer service information. Before recharge i have been call to airtel customer care and enquire the full talktime with unlimited validity plan they are suggesting rc244 again i am requested recharged amount need to add my main account balance as per their information i recharged rc244. But i didn't get main account balance. Immediately i was call back they are not responding properly.

Hi this is my mobile number +91 [protected]. I have recharged for inr. 3998 for uae roaming package.

Package benefits are 500 mins of incoming and 500 mins outgoing call. Order id is[protected].

I have been in uae for past 4 days but still i have not been credited with the above benefits. For each incoming and outgoing calls i have been charged with 30 rs.

I have talked to customer care multiple times and they don't understand my issues and still they are raising the sr and closing it on the same day after crediting the 30 rs amount and that's it.

Airtel need to refund the amount or give me the package advantage. Already 4 days of my package is wasted.

Please help to resolve the issue.

Barred
Complaint details my number was deactivated for the second time without any prior notice after the working hours. It says my address verification has failed but no one showed up for the address verification. I have been facing a lot of consequences without mobile due to uninformed deactivation. Without showing up for the address verification just like that they updated that wrong address. I have been cheated in the beginning that i will have to pay a refundable deposit of 300 rupees. But it was one time activation charges. Later when i came to know that they tried to manage but i knew the fact. So the store manager paid my activation fee as the customer service representative mr. Naveen made the mistake. This is mere cheating. I could not imagine a person cheating like this to customers. The unaware customers will go a loss of 300 rupees.in regards to my activation, when my connection was disconnected first i went to the airtel office and showed my verification document. Again the customer care department asks me to do the same due to which i am running loss of pay. There is no proper response or a proper complaint portal to hear this. This is a fault of the activation team. They just stay where they are and update address verification failed. I have the records that no one had come for the address verification except from my office. Airtel claimed that they came for address verification (No one showed up) on 13 and 14 dec but the address verification failed. The same day people from my office xxxx came for address verification got my document and left. So it is the mistake of airtel. I was said i can switch to prepaid at anytime by the customer service officer but that was also an attempt of cheating, i could not switch it for the next three months. So i am left with no hope now. I cannot face disconnection for every five days and suffer because of the negligence of the airtel verification team. When i apptocahed the airtel office even there they just say that they r busy and keep on postponing the work

Dears,
I have a serious issue/ complaint about airtel. Last month in my airtel prepaid number, it shows the validity upto 2021. Now today i have received a message which is telling that i have to recharge for my mobile number validity by 18th of december this month after that it will not work. If this type of services they will give every time then i don't have any option except to quit from airtel services. Every time i have recharged my number when it goes down & even i have not used it for calling as it is in international roaming. But they deducted from my account every time even i have not taken any services. Kindly solve the issue as soon as possible.

Hi,

I had made a complaint regarding my broadband issue on 12th dec 18, and i have been following up ever since. I am give promises that it would be resolved in hours like 6-8 times in the past days but there are no response from anyone afterwords. It totally dissatisfied to see such poor service. And i would appreciate if you could escale the matter and resolve it at the earliest.

Ref no:[protected]

Dear sir,
Recently i have received message that if i have not recharge my airtel mobile number, the service will be stopped and the some amount will be also deducted from main account.

If balance is available what is requirement of recharge our numbers every month. It is totally unfair rules.

It is kindly requested to take a necessary action against the telecom company and give favourable decision to huge numbers of mobile consumers.

Sir/madam,
I recharged mistakenly for the amount of rs.159/- on 13.12.18 this offer actually not available for my number and available offer is rs.149/- where i get benefitted for 1gb/day +unlimited calls for 28 days. But for rs159 i got only unlimited calls+ totally 1 gb that also valid for 21 days. When i contacted them for about 3 to 4 times but no proper response. Is it right that if i pay extra i get penalty? Refund my money as this is totally cheating.

I have changed my sim from 3g to 4g on 14th oct 2018 from tat day i couldn't able to send sms. I called customer care multiple times but they from their end everything looks gd. Sometimes they told me to change sms centre no. That also i have changed but still no luck. I am using this no. From 2012. As i am unable to send sms frm my no. I couldn't use any other apps in mble properly. Please resolve this issue as soon as possible

I had been using my sim for many years. Suddenly from yesterday i am not able to call or receive calls using the sim. I tried assume other sim in my phone and it's working. So it's something wrong with my sim. I am not able to use data also from last 2, days.

This had been causing lot of inconveniences since this is my primary contact number.

Please resolve asap.

I changed my internet 4g lte service plan, for the number [protected] around 25th sep 2018. After which my internet stopped working. I went to airtel gallery in vishrantwadi, pune. After several visits, my internet was still not working, post which i was asked to change the sim card. Even after replacement of sim card (Number [protected]) on 8th oct 2018, my internet services were not working.

So on 13th of oct 2018, i asked the gallery person to provide me with a new connection for the internet and close the previous connection, which was [protected].

I was provided with a new connection and a number for the same is [protected] and was assured that the previous connection has been closed.

However, i am still getting bills on my mail for the number which i had asked to be disconnected.

Need help to resolve this issue.

I have an habit of watching animes and movies which is mostly supported by rapidvideo site. Recently you are not supporting that site and i'm not at all satisfied by your recent actions. I am using your services through sim. If you want to block any websites please make sure that customer view. So please consider this complainent and i believe by solving these customer including me get satisfied. Because others service providers like jio are not blocking these type of websites.

I have subscribed for monthly rental of rs. 477 per months, airtel digital tv service provider changed my automatically without any information to rs702. I have lodged complaint in customer care of airtel digital tv. They closed the complaint without any information. When i contact them they told you have subscribed for rs 702. Monthly rental since beginning.

On 13th december 2018, i had initiated the process from changing by 3g sim into 4g sim. After 12 hours, 3g sim got deactivated and i switched to 4g sim. Internet and calls are possible but the 4g sim has still not been activated since i havent been able to send or receive any sort of sms.
Please resolve this as quickly as possible.
Phone no. - [protected]

I lost my phone moto g yesterday along with airtel sim number [protected].
Number is registered under the name preeti painuly..
I want to block my sim card with immediate effect. I lost my phone around 5pm. Since then it is showing either switched off or not reachable at the moment. I m concerned that my sim card should not be used for some inappropriate activities therefore kindly block the sim as soon as possible.

From morning, i'm not getting signals
Everyday the signals are good but today from the morning i'm not getting signals, and only emergency calls are available calls aren't going, no net in my phone, no messages sent
Tried inserting sim in other device and same problem exits
Tried shutting down my phone, no change after switching on
I want to the problem to be solved as soon as possible

Dear sir/madam,

I am writing a mail to inform you, i have a airtel mobile user. My number is id is [protected]. My airtel signal with internet service is very very poor,. When ever i try to use my internet, it is sowing that there is no connection or no network. Also my calls are getting disconnected while talking in between.

There are lot of difficulties i am facing because of this network. I am your very old customer, using airtel connection since 2007. Hence kindly check and do the needful on priority