Airtel Complaints & Reviews

Website: www.airtel.in

Dear sir/madam

My airtel sim [protected] of tn circle had a life time validity when i purchased it about 9 years back. But had received a message that it is ending soon. Please let me know what i should do increase the expiry time.
If not possible as to how to get back the amount in the sim. Is it possible to transfer the money to vodafone sim.
Thank you

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Address: Thane, Maharashtra, 400709

Website: Airtel Digital TV

Selected channels in the active package are not working since 2-3 months.
Contacted to customer service but helpless, everytime they will send support engineer and change 150 rs for visit. Still there is no solution after visit engineer will say contact to custy service and vice versa.
Please help in this case. They are just making money out of it.
Worst service provider in dth.

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Address: Thane, Maharashtra, 400604

I am facing airtel network issue from last 3 days.
Its really irritating after paid for prepaid package of rs. 500/- almost 10-15days before n still not able to use the data n network as well.

Its really disgusting, now i am sending this message thru my wifi network.

Airtel stop making false advertisement of india's best network n all.

Its really like making people fool.

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I have been using airtel from a very long time but of a sudden a message came from airtel stating that my out going service will stop onwards 8 nov 2018 and my incoming service will stop after 17 nov 2018, i have recharged ₹20 cause they asked me to recharge to continue the outgoing service, but still my outgoing service is closed and soon my incoming service will stop. Please resolve this issue.

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Address: Bangalore, Karnataka

I had subscribed for 6 month airtel broadband connection. Airtel team somehow changed it to 12 month and asked me to pay 5700 more. After raising the complaint 3 months ago no one fixed the issue but closed my ticket. Now they have disconnected my internet. On raising it with team. They agree that its fault in their system. But noone is willing to fix it

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Recently moved to dubai and from past 2 months using airtel international pack.

I recharged international package for 3997rs on[protected]
Prepaid provider: airtel
State: karnataka
I am not able to make calls.
This is happening second time
I wrote mail to customer care but no response.

I got recharge successfull message too. Neither am getting incoming calls nor i am not able to call india number

Hoping they resolve my issue as soon as possible.

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Sir, i got lot of wrong calls and missed calls to my airtel number. Please send me the incoming and outgoing calls list of my number for the last three months. Please send me the calls list of my number to my mail id as early as possible.
My airtel prepaid account number is [[protected]]
My email id is: [protected]@gmail.com
Thanking you sir.
Yours sincerely,
Sandeeproy

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I have used the airtel no [protected] for last 8 years - no problem. Suddenly i got the message that outgoing validity is getting expired on oct 31 even though i have that balance as 80rs.
We have dialed *121*51# as instructed to extend the validity but there is no options to extend the validity so we recharged for 10rs without any guidance.

Now my account balance is 90rs but i am not able to do any outgoing calls...

Even incoming is going to get blocked on 14th november.
Please help me to resolve this.

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S

Sumu 99

from Mumbai, Maharashtra

Nov 21, 2018

I also faced this problem . So i applied for porting. Then customer care executive called me and told you have to recharge every month 35 rs. Its good to switch other network rather using this.

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Address: Chennai, Tamil Nadu, 600036

My airtel outgoing services got expired yesterday (10/11/2018). I have nearly 26 rs balance on my phone and use it quite frequently. Despite that it got expired and it says incoming too will expire on 25/11/2018. Could you help me resolve this issue. I want to know specifically how to again revive my outgoing services. Will recharging now help to renew the services?

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Address: Chennai, Tamil Nadu, 600028

I have used the airtel for last 10 years so far. Yesterday suddenly i got the message that outgoing calls have expired inspite of having more than rs. 800 in balance! I am not able to do any outgoing calls. I can see that there are other complaints with the same problem and this is not just my complaint but that of many others. I am not sure why airtel has resorted to this blocking of outgoing calls for customers with existing balance forcing them to pay more again for making calls. If you dont fix this, you are going to lose one more customer permanently.

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I'm using airtel sim card since a long time and never faced such kind of things but now all of a sudden airtel messaged me that my outgoing services would be stopped on 11 nov. However i'm using this sim regularly for calling and messaging and also have a recharge of rs. 102
My mobile number is : [protected]
Please quickly take some action.
Thanks & regards

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Address: New Delhi, Delhi

Website: www.airtel.in

I tried to recharge my airtel prepaid connection using net banking. For 2 times my balance deducted but recharge has not been done. Then again i tried to recharge the same way, i found one thing, the payee is citrus payment solutions pvt ltd. So, i didn't recharge my phone. And i tried to recharge from there site only www.airtel.in. i lost around 400rs ………...

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Address: Gadag, Karnataka, 582116

Website: Through phone

This is gangadhar A.my no is[protected] i want to change my network Airtel to bsnl Airtel network not block my Sim on expired date last 4 months back I applied MNP i contacted the service center also but they failed now also applied for MNP..i submit the documents to BSNL also pkease change my Network..

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Address: 577245

Website: airtel.in

Dear sir, i have recharged with airtel 2 months back with rs 399 pack through ivr. It has 84 days of valliedity. But now they deducted 399 balance on my number and activated new pack without conserning me. I don't know when it was deducted. But current pack still have 12 more days of valliedity. So please ask them to refund my balance. I don't want to continue with airtel. My number is: [protected]. They cheeted me. Please help me sir. This is not faith. Custemer service representatives are not responding well. So please help me sir.

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Nov 10, 2018

Updated by manjuMK they are not ready to give my money back. please ask them. without giving any info, they activated pack on my number. current pack still running. please ask them

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Dear sir/madam

My airtel sim [protected] of tn circle had a life time validity when i purchased it about 3 years back. But had received a message that it is ending soon. Please let me know what i should do increase the expiry time.
If not possible as to how to get back the amount in the sim. Is it possible to transfer the money to another airtel sim in my name [protected].
Thank you

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Address: 560095

Im not able to recharge my airtel no. Since 2 months from online on their website and also from apps like airtel (Their own) or paytm or amazon pay. I migrated from postpaid to prepaid. Since then i can't recharge. I can only recharge from airtel store but i don't find time to go always because of my office (What in the case of emergency?) and why do airtel cant provide free of charge to call customer care. What is the logic when i can't able to recharge and having no balance how can i call them. No doubt, they wantedly doing so that i go back to post paid. It's better to port my no. To other network. Lodged complaint almost 20 times but no use.

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Address: Chennai, Tamil Nadu, 600017

Airtel stopped out going validity of calls though there is sufficient unlimited talk time and compel customer to buy their smart pack to revalidate for prepaid sim [protected]. They don't accept rs.10 pack of talk time to revalidate. They have not given reasonable opportunity to switch over to new procedure which is though arbitrary in that airtel failed to discharge their obligation after receiving consideration and there is expressive negligence as service provider.

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I am using airtel landline number with broadband services .I request you cancel my connection as my landline is not functioning from last 3 months. No response is received from your side since then. I here by inform you that now onwards i am unwilling to pay any rent or charges. I am exhausted calling airtel customer care.

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Address: Chennai, Tamil Nadu, 600091

I have used the airtel no [protected] for last 12 years suddenly i got the message that outgoing validity is getting expired on 9th nov even though i have that balance as 90rs. We have dialed *121*51# to extend the validity but there is no options to extend the validity so we recharged for 10rs without any guidance. Now my account balance is 100rs but i am not able to do any outgoing calls...
Please help me to resolve this.

Airtel customer support has been notified about the posted complaint.

Nov 11, 2018

Updated by PrAbi PrAbi This complaint is marked as resolved but I got to know on clicking *121*51# today that incoming also going to expired on 24th Nov ...
This is not at all fare...u could have inform the details on which topup the both outgoing and incoming will extend the validity.

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K

kluxm95

from Chennai, Tamil Nadu

Nov 16, 2018

I also face the same problem. Restricting validity for existing customers who already have unlimited validy is a bad move from the company

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K

KVISHALK

from Bengaluru, Karnataka

Nov 17, 2018

Soon airtel will have to pay for such kind o[censored]nethical and customer unfriendly terms and condition. All the customers will move to a different service provider. I am going for MNP.

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M

Manpreet666

from Moga, Punjab

Nov 19, 2018

Same problem here. My outgoing validity was stopped a few days ago, I recharged with 10 Rs. again, outgoing started for sometime but was stopped again and I was getting messages that my incoming will also stop on 18 Nov if I don't recharge. Now on 19th Nov, both incoming & outgoing have been stopped despite having balance and unlimited validity. Contacted customer care on email, but they have not given any meaningful response, only that I need to provide more info and call them

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V

Vir120

from Delhi, Delhi

Nov 21, 2018

HI ! Same issue here my airtel outgoing is going to expire on 30th nov 2018 & i really not finding any way to extend it just few days back its shows lifetime validity around 2036 & i am a genuine customer of airtel from last 8 years. but, now i think it's time to migrate to vodafone, jio, etc

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N

Nandakishore Nandu

from Hyderabad, Telangana

Jan 4, 2019

I am also facing same issue

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Address: Chennai, Tamil Nadu, 601202

I have been using airtel for past 10 years. Last week, i got one message regarding outgoing calls expired and need to recharge for some plans, even i have main balance of rs. 15.97. Yesterday, i have received one more message as incoming calls will expire on 13-nov, 2018. And again received same information to recharge some plans as received before.

Kindly help on this issue and provide valid reason for validity expiry.

Airtel Complaints & Reviews

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Airtel reviews & complaints page 653

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