Claimed

Airtel Complaints & Reviews

2.1
Updated: Apr 22, 2026
Complaints 54798
Resolved
21980
Unresolved
32818
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 654

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
DìwÃkăr Şhʋkłă
from Delhi, Delhi
Nov 10, 2018
Report
Copy

Address: Ghaziabad, Uttar Pradesh, 201010

I am using the airtel number last 2 year continually even 1st time went to airtel store nearest me that was a mini store but there was no any kind who talk like sensually this was not main problem the problem is that i have lost my phone so i want to re-issue the same no that was a prepaid no but they said i can give you only postpaid no i went there 3 or 4 time but they said the same i cant understand that what is the problem to give me prepaid that was i using continuously.
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    alindk19
    from Sonipat, Haryana
    Nov 10, 2018
    Report
    Copy

    Address: Panchkula, Haryana, 134102

    I m complaining for more than 6 months but they are not doing anything. They always say they are working on it but no resolution till now, also whenever i check my speed on ookla speed test app it always shows 1MBps, when i browse something i got like 50KBps(max). Please do something
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Rajesh yaksha
      from Chengalpattu, Tamil Nadu
      Nov 10, 2018
      Report
      Copy

      Address: Chennai, Tamil Nadu, 600116

      Am using airtel sim past few years... And i bought with free lime time validity for incoming and outgoing. Now outgoing call not going, it shows that has been expired and incoming call also will expire on coming days.
      They are created a rules for their favor.

      Please take an action.
      Note : i have a balance currently on my mobile is rs.78. I can't call
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        saibasu
        from Mumbai, Maharashtra
        Nov 10, 2018
        Report
        Copy

        Address: New Delhi, Delhi

        Hello Airtel,

        I am not not your customer, but I could have been one had you not made me go through a frustrating experience in my effort to take an Airtel broadband connection. I write to you to narrate my ordeal and hope - without much faith, though - that you would ensure better customer care. Also, I call you because there is no way for me to talk to a customer care representative through a non-airtel number. Calls to your nodal office were unanswered. Ironical that a telephone network company is so unreachable. On November 5, I logged into your website and applied for a broadband connection for my home at Vasundhara Enclave, Delhi. The next morning, I received four phone calls, each caller claiming to be from airtel and also claiming that the others were fake agents. One of the callers identified himself as Vijay Kumar and asked me to send pictures of my ID and address proofs over WhatsApp. When I asked him how I am supposed to know that he is from Airtel, he sent me the image of his ID card which had Airtel written on it. I sent him the documents, following which he sent me a link that directed me to an Airtel page on which I was asked to pay Rs 500 as installation charge. I paid with my credit card and got an acknowledgement message and a CAF number : 11272390. Mr Kumar told me my connection will be installed by the evening of 6th or the morning of 8th since November 7 was Diwali. However, after that, I received no call from anyone with regard to the installation. After that day, Mr Kumar too did not take my calls. I mailed your customer care and received a call from Ms Padmini who too assured me that the connection will be installed by the 8th. However, no one contacted me. I tweeted about my experience and over the last 23 hours have received only assurances that my problem is being looked into. I never knew an application for a connection requires such a long time to examine. I write to you not because the delay is huge or the amount is huge. I write because as a leading mobile service provider, it is shameful that a potential customer has to go through this to get a broadband connection. I had opted to go for Airtel after hearing good things about your service from my friends. But my own experience has taught me better. I shall be glad if you show the minimum decency to at least refund the money I paid. My apologies for writing so much. If you had heard me out, this message won't exist and you would have one customer more. It appears, though, that none of that matters to you.

        Thanks

        Saikat Kumar Bose [protected] (It's your rival's number. I thank God for that)
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          Harish1949@
          from Hoshiarpur, Punjab
          Nov 9, 2018
          Report
          Copy

          Address: 141013
          Website: www.airtel.in

          I have made payment of airtel mobile bill for rs.1058 on 14/10/2018 through sbi internet banking but till date it has not been credited by it, so i have to make an other payment of same bill to avoid disconnection on your store at model town ludhiana. Till date I have neither been refunded the same nor received confirmation of receipt by airtel. please let me know the fate of payment which was deducted by bank. photo of statement showing payment to bharti airtel is enclosed herewith for your ready reference.

          Yours truely

          harish kumar monga

          590-phase-1, urban estate,
          dugri, Ludhiana, Punjab-141013
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            kisan kumar mallick
            from Bhubaneshwar, Odisha
            Nov 9, 2018
            Report
            Copy

            Address: Nabarangpur, Odisha, 764075
            Website: airtel

            I have got a message from the no [protected] that i won a bajaj pulsar and 51000 cash award and contact to the no [protected]. Whether it is true or not. I trace the no [protected] that it's service provider is estisalat db telecom, gsm type and stata bihar & jharkhand. And the no [protected] service provider airtel, gsm type belongs to bihar and jharkhand. Please help.
            Thank u
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              shivaji balamkar
              from Bengaluru, Karnataka
              Nov 9, 2018
              Report
              Copy

              Address: Pali, Rajasthan, 586101

              Sir i am shivaji s. Balamkar from vijayapura (bijapur) district karnataka state. I had an airtel simcard bearing no. [protected] on saturday[protected] the company had barred my outgoing calls without bringing to my notice and on the next day they barred my incoming calls too. When i asked to local airtel outlet they told me to speak customer care. When i called customer care they told that the issue is from the local outlet. Go and ask them. Later i had submitted document[protected] till now it is barred. If you have any document issue you have to warn the your customer via sms or call and then you have to take action whatever it is. Am very frustrated with this.
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                Girija spouse
                from Chennai, Tamil Nadu
                Nov 9, 2018
                Report
                Copy

                Address: 600032

                I am dr shyam sundar ips former dgp tn and a customer of air tel for more than a decade. While i was having a balance of about rs 301 in my prepaid [protected] i received an alert as follows:
                2) "alert:outgoing services on your airtel mobile[protected] will expire today & the outgoing will be stopped. To continue the services." accordingly i did recharge for 70 days under rs 399/- scheme. Received following confirmation sms:
                3) "recharge successful on[protected]:01:13,"
                Main a/c bal after recharge: rs.299.64
                4) though i renewed for rs 399 why it shows a balance of 299.64 almost rs 99/- lesser?
                5) i had a balance of rs 301/- in my pre paid air tel but it has not been reflected in the balance. Nor any msg for refunding the balance amount

                It is requested to refund the balance and to compensate for the service deficiency

                Dr shyam sundar ips former dgp - [protected]@gmail.com
                Airtel customer support has been notified about the posted complaint.
                Nov 29, 2018
                Updated by Girija spouse
                Air tel - pre paid balance not refunded.

                I am extremely sorry to say that my grievance remains unattended to. No-one has contacted me till date

                Dr Shyam Sundar IPS former DGP TN & former Special Rapporteur NHRC
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Ariya Ajay
                  from Salem, Tamil Nadu
                  Nov 9, 2018
                  Report
                  Copy

                  Address: Krishnagiri, Tamil Nadu

                  My airtel No (postpaid) outgoing services have been stopped. I am using this sim no from last 5 years. I am not able to make any call from my sim.
                  I couldn't make out why it has been done so. I have been using my sim regularly and recharging it on regularly.
                  And incoming calls are stopped next week.. what I do
                  Pls Solve this issue
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    rasool561
                    from Noida, Uttar Pradesh
                    Nov 9, 2018
                    Report
                    Copy

                    Address: Hyderabad, Telangana, 500060

                    I am facing signal problem at my home. I am unable to attend calls and unable to use internet for training purposes.

                    The area is sai ganga nagar colony, saidabad, hyderabad, 500060.

                    I am missing a lot business calls. If this is not resolved i would have to move to another network which is i don't like. I like airtel. I am a user of airtel from the past 6 years. 3 peoples are using airtel network in family all are facing same problem
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Saiasha
                      from Chennai, Tamil Nadu
                      Nov 9, 2018
                      Report
                      Copy

                      Address: Chennai, Tamil Nadu, 600095

                      I am fed up with airtel worst service, non response my complaint despite they promised to resolve before 6th oct 2018, poor reconciliation and non coordianation among themselves. So i don't want to continue with airtel. And requested them to terminate the agreement and disconnect the airtel no.[protected] immediately.in this regard i paid the amount rs.2357/- on 8th nov 2018 vide transaction refernce no.[protected] for bill cycle 11th sept to 10th oct. And also lodge complaint vide no.88456602. But the relationship manager refused to do so and offering concession to continue with them which i rejected. But they refused to cancel the number and suspended for 2 hours. By doing so, they are planning to collect the rental amount for the next month. Also, they refused to give reply my email. I pray and appeal to cancel the airtel number and pay the compensation for metal agony for rs.10000/-
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rajat Mohod
                        from Pune, Maharashtra
                        Nov 9, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Nagpur, Maharashtra
                        Website: Airtle.in

                        Dear sir,
                        Myself rajat mohod
                        I have done Recharge on 3rd nov of 149* for ul calling and data 28 Gb for 28 days.
                        But i GOT 1 gb for 20 days and ul.
                        Contact customer care they said, Offer started on 4th nov on my account . But i have chceked on 121 before r3charging, it showed me the offer,
                        Later on 6th nov i have done same recharge. But still not got the Offer, got same offee 1gb data for 20 days, tbis time i have the sms of offer also chcked on 121, still not credited the recharge, this time they said. Offer was on 7th nov i have recharged on 6th nov, but i have mesg on 6th nov. That offer is still active, today on 9th nov i have recharged for 43, it gives 3 Gb data and validty upto your Ul pack, but i got only 1 day validity. And this time they saying me recharge has not done on my number later on contacting with Senior they told me that i will Get credited the offer, but when its juts 1day validity, the data will be gone and Validity to, what to do now pls slove my problem
                        Nov 11, 2018
                        Complaint marked as Resolved 
                        Complaint has been resolved, i got the benefist and mail from airtel . Thank You, thank You airtel bharti Company
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          devang1981
                          from Mumbai, Maharashtra
                          Nov 9, 2018
                          Report
                          Copy

                          Address: Mumbai City, Maharashtra, 400067

                          Dear sir,
                          I have order samsung galaxy note8 (Order no[protected] from airtel online store on 22 october 2018. But still not received my handset till today. I visited nearly 10 times at airtel gallery at mahavira nagagar. Kandivali west. But can't get satisfactory answer from them also.
                          Kindly give me some satisfactory answer or give me some contact detail from where i get satisfactory answer.

                          Thanks,
                          Devnag bhatt
                          [protected]
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            gprias
                            from Chennai, Tamil Nadu
                            Nov 9, 2018
                            Report
                            Copy

                            I have been using below number in airtel post paid plan for more than 3 yeas. Suddenly both the numbers are showing in prepaid plan.
                            My numbers are,
                            [protected]

                            It is taken under corporate plan.

                            I received last month bill for my number and i am not yet paid. How can you convert my number to prepaid with letting me know and my knowledge.

                            I need to resolve this asap.
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mailsandra
                              from Bengaluru, Karnataka
                              Nov 9, 2018
                              Report
                              Copy

                              Address: 560058

                              Hi sir,

                              The mobile tower has been installed in the residential area in the roof of chandan real estate, 9th cross, 3rd main, mailsandra, beml 7th stage, bangalore without permission of neighbours.

                              Because of the tower, we can face so many health hazards, in the area, the old people are living.
                              Please request you to take the action to remove the tower or shift the tower to non-residential area. So that we can lead life healthy.

                              Your faithfully,
                              Resident of mailsandra.
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Misbah fathima
                                from Vadakku Valliyur, Tamil Nadu
                                Nov 9, 2018
                                Report
                                Copy

                                Address: Tiruchirappalli, Tamil Nadu

                                I have a very poor network in my phone. 2 days back i asked for my problem and i was asked to recharged my number with 35₹. Even after that my net is not proper. I have issues talking video calls, sending videos and even surfing. Please go through my issues. My husband is in gulf and we get issues due to this network problem. I humbly request you to go through it. And please make sure it doesn't happens again. Will be waiting for your response.
                                My phone number is [protected]
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  srinulikitha
                                  Nov 9, 2018
                                  Report
                                  Copy

                                  Dear sir,

                                  I have an airtel no. [protected] which i am using from last 1 1/2 years. I am using this no.in february 2018 as i'm abroad in now. The sim card was in active till 4 days before. But now it is showing as sim card registration failed. I need that same number. I will re submit all my documents my son will submit & requesting you to please reactivate same number. Pls check and activate my sim card.

                                  This number i kept for my bank transaction now i am not getting message i will activate international roaming for this number.

                                  Kindly requesting you please reactivate my same number.

                                  Thank fully
                                  Adari srinivasa rao
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    NilanjanC2018
                                    from Mumbai, Maharashtra
                                    Nov 9, 2018
                                    Report
                                    Copy

                                    Airtel sent me 4g sim.
                                    I am unable to finish the activation due to below issue even in repeated attempts.
                                    I am sending sms sim (New sim id number) to 121 in reply it is asking for confirmation with reply 1. Thereafter i am getting reply that i will get a call for reconfirmation. But i never get any call. Everytime getting another mssg that my activation failed because confrmation pending from me. If i dont get any call then how i can i confirm it. Please see the matter. Its urgent. My airtel number [protected]
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      I
                                      Iamsma100
                                      from Bengaluru, Karnataka
                                      Nov 9, 2018
                                      Report
                                      Copy

                                      Address: 713146

                                      Some officials called me and told me that they are from Aitel company. They wants to install Airtel 4G Tower into my property.

                                      I got call from this number : [protected]

                                      Where Processing Manager : Amit Sharma Mob : [protected]

                                      They need IHO card for NOC from Delhi High Court and for Health Card 17700 INR will require.

                                      IHO Official Name : Sumanta Sen Mob : [protected]

                                      Please confirm me is they genuine or fraud.

                                      Thanks,
                                      Sk Md Aslam
                                      [protected]
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        vishalsingh_speeder
                                        from Gurgaon, Haryana
                                        Nov 9, 2018
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        money debited but not credited in my wallet

                                        Address: Gurgaon, Haryana, 122001

                                        I had made a transaction of RS 5000 on 3rd Nov 2017 from airtel digital card to another online wallet (phonepe), the issue is- amount deducted from account my airtel virtual digital card but not credited in account wallet.

                                        I raised the complaint more than 100 times in Airtel and Phonepe but they didn't give any solution, Everytime they said that it's done from there side. Phonepe team is saying that they didn't received the...
                                        Helpful
                                        6 other people found this review helpful
                                        6 found this helpful
                                        1 Comment
                                        Report
                                        Copy