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Airtel Complaints & Reviews

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Updated: Jul 7, 2026

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Website: Airtel.in

After changing from airtel postpaid to airtel prepaid, I am unable to recharge my airtel sim through online. Made a complaint about this long ago but still not rectified. Tried reaching customer care executive through phone, no proper response from them either.
Now, i am also unable to port my sim from airtel to other mobile services as all my outgoing facilities have been suspended

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Address: 518583

Website: Airtel Poor Connection

Airtel — poor connection in my village.

Review

I am a customer of airtel for many years and not only me so many peoples are facing same network problem. My mobile number is [protected]. Could you please look at this issue then resolve as soon as possible.

Address:
Mothkulapalli village,
Chennur post,
Sirvel mandal,
Kurnool district,
Andhra pradesh.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201303

I have been using airtel for past 17 years. Last week, i got one message regarding outgoing calls expired and need to recharge for some plans, even i have main balance of rs. 340.00. Yesterday, i have received one more message as incoming calls will expire on 15/12/2018. And again received same information to recharge some plans as received before.

Kindly help on this issue and provide valid reason for validity expiry and i ws not expecting from airtel.

Airtel customer support has been notified about the posted complaint.

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E

Efsibha Joseph

from Kayankulam, Kerala

Dec 13, 2018

Range is low
No connection
Poor internet service
Poor internet access
Coverage is poor
No coverage in areas of kerala especially
Kollam kavanad
Varkala sivigiri
Call is poor
Plz help
Kindly improve

V

Venkat Kulkarni

from Pune, Maharashtra

Dec 13, 2018

Mob no [protected]
My airtel plan is lifetime incoming call is free also outgoing service will be use when balance is available.

But last few days my outgoing service is stoped and also incoming service will be stoped.

Please give me proper reason in writing.

Venkat Kulkarni

P

Priya koli

from Mumbai, Maharashtra

Dec 13, 2018

Incoming and outgoing calls active urgent service

M

Malati Mathur

from Delhi, Delhi

Dec 13, 2018

Please provide receipt of postpaid bill payment for the period 11 Oct to 10 Nov 2018. Relationship number [protected]

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Recharge Amount :Rs 119

1. Airtel recharge Reference Number:[protected]
2. Wrong Mobile number recharged: [protected]
3. Correct mobile number to recharge: [protected]

Hi, I've wrongly recharged an unknown number instead of the correct number that has to be recharged. So please transfer the recharge as soon as possible.

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Address: 411 033

I am having prepaid mobile no. of Airtel and Trying to contact to customer service through email and calls to get last transaction receipt/bill done through google pay.
Continuously receiving the reply from customer service that it is not a registered mail ID whereas same is the registered one. They are providing some link. But it is also having some technical issue. After replying all these things no. Of times also, they are not taking efforts to call the customer & solve the issue.

On phone call also, they are saying that they dont have access to this and that and and you can not get the receipt. We cannot confirm mail id also and you have to visit nearby centre, etc. For such a small issue. Please call back and resolve the issue.

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Address: Angul, Odisha

I have submitted the documents to airtel office-angul-odisha for changing the cug (Corporate plan) to personal on 27.11.2018. But airtel staff at angul is delaying the issue of sim card saying the sim cards not available. It seems the airtel management is intentionally delaying as the airtel bill of cug is getting higher than normal prepaid services.

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Address: 560001

Dear sir / madam,

I'm prepaid customer of airtel. My number is [protected]. Now airtel has sent me an sms stating that to restart your incoming and outgoing data and voice services on your airtel mobile, recharge with unlimited or smart pack. The life time validity amount has been paid to airtel during sim purchase. But they are stating that every month you need to recharge.

Since airtel is facing heavy loss, they want to recover their losses by changing the schemes and gaining from each and every customer.

Kindly need your intervention in this.
Waiting your reply asap.

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R

rushal suvarna

from Mumbai, Maharashtra

Dec 13, 2018

You are literally asking ransom to keep your subscribers using their own number. Your so called Smart Recharge of Rs.23 doesn't give anything but a extension of validity for a month which is unfair.

T

T Prathap

from Uttiramerur, Tamil Nadu

Dec 13, 2018

4g Airtel Network speed is very bad

T Prathap's reply, Dec 8, 2018

4g network speed is very bad

T Prathap's reply, Dec 8, 2018

4g network speed is very bad condition

S

Shyam nandan kumar

from Bhabua, Bihar

Dec 13, 2018

Dear sir humne ek naya airtel sim card liya jiska no hai [protected] retailer ke pass jo humne alternate no diya tha us par verification code hame mila par wo no by mistake delete ho gaya i am so sorry sir and i polite request to you that plz resend verification code my alternate no [protected]

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Address: 122017

Website: airtel.in

Airtel mobile was not charged due to extremely poor network in airtel so i primarily use Airtel as only incoming calls and Outgoing calls get are not connected due to poor network of airtel;
i do not AGREE with 23/- rs DEBITED as VAS charges debited by Airtel;

So i request TRAI against airtel fro Wrongly debited 23/- rs from my Account on 12th Dec 2018 wrongly and without my confirmation and agreement;

I also warn airtel that i will disconnect Airtel d2h and Airtel broadband at my home and will not only complaint to TRAI but also move to more ethical Reliance JIO and disconnect Airtel lifetime other services, ;

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Dec 12, 2018

Updated by chat2amit Had loaded my prepaid by amount 500/= as a life time load.

Yesterday airtel /sunil mittal cheated me by (Rs23 deducted on 11-dec-18 from main balance towards 28 day validity renewal for airtel number.)

This is cheating y airtel for debiting for no giving em any vas services on my no [protected]

I am loyal airtel custeomr fro airtel braodbankd, airetl dth and airetel postpaid mobile..
If airetl cheats by debiting rs 23 eevry month for not giving any services, i will surely leave airtel and move to more ethcial reliance jio

Airetl ahd poorest network in guirgaon and yet cheated me by deliting 23/- eevry month for exptension... Why?

I abused airtel nodal fro doing this cheating with me,,, he hiad no responses..
Airtel is cheating me despite i give monthly charges to airtel to airtel d2h and

On wed, dec 12, 2018 at 4:25 am [protected]@gmail.com wrote:
I have not requested any request on my mobile and yet get below message..

Please revert and explain

Why you have charged us 23/- without any services for my no [protected]

Rs23 deducted on 11-dec-18 from main balance towards 28day validity renewal for airtel number. Check validity or recharge with unlimited/smart pack dial *121*51#

Dec 14, 2018

Updated by chat2amit For the debit of 23/- Rs by debited cheat organisation Airtel .
What are other way to extend use my Airtel mobile [protected] that Airtel does not cheats me by debiting 23/- for just extending by 28 Rs.

Please tell me what are other options to extend lifetime prepaid of my SIM which was initially promised by Airtel.

But bloody bastard Sunil Mittal cheat organisation debiting 23/- for just extending mobile[protected]..and looting with infinity customers

Dec 14, 2018

Updated by chat2amit TRAI COMPLAINTS,
In 2017, i recharged Airtel Prepaid no [protected] on confirming from Airtel that i have lifetime prepaid SIM;
I have also taken the same as email from Airtel on email;

But on 12 Dec 2018, airtel without my wish debited 23rs VAS toe xtend teh no as extending validity fo r 28 days, which means that airtel will cheat and debit me 23/- rs every 28 days or approx going to be aroudn 250/- rs a year without any services to ME.

This sis inethcial and misconduct and cheating with me by AIRTEL;
I request TRAI to please helps and resolve my issue by airtel which was quoted by Nodal that they are doing this misconduct with all Indian national prepaid sim which were PROMISED EARLIER as Free life time free is being charged and exploited by Airtel,

Airtel NODAL office is also an in ethical and cheat organisation Indians.

Please help me and action against AIRTEL

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Address: New Delhi, Delhi, 110074

Hey Airtel Customer care!!

This is to bring it in your notice that I was receiving calls on my Airtel number. I recharged it a couple of weeks ago and was okay with that. today i recharged it and tried to call, but it said that out going service has been stopped. Even the sms service is not working anymore. May i know the reason why? I want it to be resolved asap.

Apr 7, 2023

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi, 110053

Itne bekar network hone k baad b airtel kaise itni besharmi k sath sabse achche network ka daawa karta hai
Hamari puri gali me network nahi aate hai ladies ko ghar k bahar aa k baat karni padti hai
Mera no hai [protected]
Address - h no e 49 gali no 5 subhash mohalla maujpur delhi 53
Maine kitni baar port ka msg dala mera no b port nhi ho rha hai

Dec 16, 2018

Complaint marked as Resolved

Thank you for contacting us. It is our constant endeavor to provide the best quality services on your Airtel Mobile 9313622640.Reference no. for your request is COUTL20702860852. Thank you for contacting us. It is our constant endeavor to provide the best quality services on your Airtel Mobile 9313622640.Reference no. for your request is CCDRP20917811292. Thank you for contacting us. It is our constant endeavor to provide the best quality services on your Airtel Mobile 9210371831.Reference no. for your request is C4GSP21014145796. 3 COMPLAINT TO YE H OR PATA KITNI BAAR COMPLAINT KAR CHUKA HU BUT MERE NETWORK NHI AATE HAI IS PURI GALI ME NETWORK NHI AATE HAI HAR BAAR KEH DIYA JATA H K AAPKI PROBLAM JALDI SLOVE HONGI BUT HAR BAAR JHOTA AASWASAN HOTA H NETWORK AATE HI NHI H JAB K HUM PURE PAISE DETE H SERVICE K BUT HUMKO SERVICE NHI MILTI H ACHI

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Address: Mumbai City, Maharashtra

I had applied for airtel broadband connection through my office as a corporate customer. The airtel guys took alteast one month to receive my application from my office. After that inspite of repeated calls and reminders to airtel representatives, mr santosh pastapure and mr kiran, they finally informed me after one more month, that my connection will be done on a particular date. Then, on the promised date of connection mr kiran is informing me that there is no fiber connectivity in my building. The feasibility of a connection was to be done beforehand, but the pathetic service and inefficiency of these guys resulted in wasting two months of my time in a simple broadband connection. That is how airtel works. There is no system, no accountability for the harassment caused to the customers. Really pathetic service.

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Address: Raigad, Maharashtra, 410221

Every time i recharge i get a message that kid zone service is renewed then i call 121 they say you have no value added services in your number then why are they deducting money?

Many times i have visited their store they are as unhelpful as their customer services. I wish i have never purchased this airtel sim in first place.

I am fed up of airtel and their irresponsible behaviour, please help or i have to change my network provider soon :

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Address: Hyderabad, Andhra Pradesh, 500089

Am from manikonda, hyderabad. Have taken airtel's broadband connection in the month of september. 899 plan add paid for 6 months advance as asked by the executive to get free router.in a week, it got installed n they had provided landline connection too. I paid to the executive through paytm. Now from the past two months, am getting call from airtel to pay the bill. I was telling in the calls that i had already paid n sent them the screenshot of paytm transaction. From past 10 days, i have no internet connection n landline outgoing is stopped. Have shared the executive numbers to them. Still no action. Am having health issues from past week n instead of with from home, i was going to office since there is no net at home. This is like harassment. Airtel people worry only about money. Act is far far better in terms of handling customer issues. Even after escalation, still no action taken.

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Dec 13, 2018

Updated by iam_pawan Adding the screenshot of my payment.

Dec 13, 2018

Updated by iam_pawan No wonder Airtel is in top 3 in complaints list. They have poor customer service

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Respected sir/madam..
My unlimited pack has been expired at 12 dec 2018. But having 11rs main balance.. I am trying to call on number but no outgoing call are connected..
I have talk to airtel customer executives, they told due to your pack has been expired your outgoing service has been stop, recharge with another pack to avail outgoing.
What kind of service is this i am having main balance in account then also i am not able to call. Only 4 hrs has been past to expired the pack. I want to do outgoing call it was emergency having main balance on account and airtel company is not connecting my outgoing call.. Its worst experience ever. Pack has been expired at midnight then i will do recharge in 1 or 2 days as per my budget.. I comman man its not possible for me recharge immediately as soon as pack experied.. You can see my last recharges too.

22 sep 2018 - recharge of 499
27 aug 2018 - recharge of 50
27 jul 2018- recharge of 50
27 march 2018 - recharge of 120
27 march 2018 - recharge of 498
And many recharge u may check.

Mob no - [protected]

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Address: Dehradun, Uttarakhand, 248001

Website: www.Wynk.co in

I have a free subscription but now my all downloaded songs are unable to play
. They showpoor network connection, but my net connect are strong. Help it's irritating us. Ir else i shall uninstall this app. I have uninstalled app 5 times and reinstalled it. Nothing is happening. Removed oll songs and again downloaded them. Nut still getting same response. Help

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Address: 322201

I am a loyal customer of airtel services for recent 4 years. Now they are asking to recharge rs35 per month to extent validy. I am very happy with airtel services that are provided. Please help me and give me any permanent solution to extent my validy for lifetime or for 2-3years.
I hope you will understand my problem.
Thanking you in anticipation.
Yours faithfully
Devanshu

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After it was announced that after 10th dec 23/- will be auto deducted if you don't recharge, it was dictatorship kind of act, i was going to recharge airtel after few days with this act totally dissatisfy me that without my consent how can someone deduct my amount. This act really lift my respect and honesty from airtel. I am going to complain to higher authority about this draconian act, may be to consumer forum.. Hope they can teach some lesson

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Please help me.

Contact me :-[protected]

Wrong bill and network issue on my home.

Please very very help me and any airtel postpaid telecaller exuetive not help him.

Airtel postpaid customer is not to benefits.

Please help him my airtel postpaid bill in 300 rupees off on my infinty plan 499.

My call is disconnected from airtel supervisor. Airtel is a bad very very very poor services.

Please tell me.

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Address: Chittoor, Andhra Pradesh

I got a call from a number [protected] at 3:33 pm today regarding the unpaid balance for a sim no. ([protected]). I told them that the sim got misplaced 3 months back and that we are not using it. She said the sim is being used currently. I asked her for the numbers that are being contacted on that number so that we can put a police complaint on that. She said it is being used for internet services. I asked her to check again if there are any call made from that number to any other number so that we can track who is using the sim. At this point, she started hurling abuses at me and asked me in a high pitch voice if i am mental. I disconnected the call. This is harassment.

I verified in truecaller and found that the name is swetha.
Can you please take necessary action against the offender?

Thanks,
Likitha

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This is to inform you that there has been online fraud transaction from my sbi debit card no. - ending with 9879 against sbi savings account on 12/12/2018 to airtelmoney. Total amount of rs 8000/-.

Airtelmoney transaction details : othpg 176881 airtel money mumbai

Request you to pl take necessary action against above transaction & hold the payment.

Look forward for your quick & favorable response.

Thanking you,

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Dec 13, 2018

Updated by Jchakraborty My card no ending with 1191

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