Airtel Complaints & Reviews

I had ported my no. From vodafone to airtel.
After its displaying no network in vodafone i switched to airtel sim.
here also its showing no service.
Now my both sim are not working.
Customer care and airtel store are also not giving satisfactory explanation!
What is wrong with you guys!
Please help asap!

I have purchased a post paid dongle connection 5 years before. The charges were rs.999 and taxes. For the last 5 years i have paid more than rs.60000 (Sixty thousand). Not a single paymnet was paid late. Now for rs.499, airtel is allowing to utilise 3gb everyday for 90 days.

I surrendered the airtel number one year before. They assured to provide 5gb per month for rs.101- and carryforward the remaining data. Such that the balance available was 60gb. Then without informing me they reduced the same to 300 mb permonth. As of 1st october 2018 there was 30gb balance and they charged rs.700/- extra for the first time.

I went and complained on 6th nov 2018, in the nearby office. They assured to reverese the same and reuested me not to surrender the sim. They have taken an alternate number to contact me for confirmation. Now with that number airtle office is phoning me everyday and reuesting me to pay the amount.

Here more family's and office o[censored]s using airtel network and we don't get coverage of airtel network for the past 3 months. I complained about this 2times and one time, their service team come and check the coverage they also confirmed low network coverage available here and they said, they will forward the complaint. It happens before 2months. But till now there is no response from their side.

Internet speed has been horribly slow for the past 6 months. I have a 4g connection that allows me 2gb usage per day as of now, and the speed is nowhere close to 4g speed. It is hard to even open instagram stories without buffering, forget about watching a video on fb or youtube. This is the most pathetic that the services of airtel have come to. The service is very annoying to say the least, and compels you to think about changing your network.

I have a network problem since last 6 months. There is call drop problems for outgoing calls and sudden range become low/emergency only. Some times cell phone operates on 2g even though the cell phone is 3g/4g dont konw why it happens. I have also registered complaint to 198 but still problem is there. Even i have made my sim card 4g still problem is there.

I am prasanna from madurai north, an airtel user from 2010 under +91 [protected]. Recently my sim got corrupt due to unknown reasons. I reached out to the nearest airtel store, anna nagar, madurai to check the issue. I was told that i needed to get a new sim & that because the sim was not under my name, i resorted to buying a new post paid sim with same number as advised my mr. Saravanan and i was told the new sim will be active within 2 hours. I was running against time to get the issue resolved. It has been 8 hours since, but the sim is not activated. I have reached out to mr. Saravanan & team in-person 4 times & 7 times over call. His attitude is very poor. He is arrogant with his approach. He insists i change my service provider because he cannot do anything about it. Please take necessary action against mr. Saravanan as this is not the first time he is behaving rudely. Another instance was in april 2018 regarding payment of bills. His negligent & rude attitude needs to be rectified!

Just opened notifications and airtel upgraded my plan from 649 to 799. Called 121 immediately and she denied helping even wen it was still under process on 6th dec. Same night my internet was disabled. When enquired told me tower under repair and will take 4 days. Then how is my other prepaid sim working fine. Please help

I used my No.[protected] from last 11-12 years. I called at 121 on dt. 07.12.18 at 7.55 PM they told me that i used Internet on this No. but I never used internet on this No.. When I call at 198 complaint No. they refuse to take my complaint. Kindly resolve my problem they deducted Rs.183.00 from my A/c.

I wanted to recharged 65 rs to my grandfather number but only one number was wrong so, i was done to some other number which is not working presently. So, my 65 rs was wasted. I again recharged to my grandfather number by typing all numbers correctly. I done the transaction by using google pay and the number which i recharged is airtel. Please solve my issue fastly and send my money back
So, i want my money to my account back. Please revert back my money back. I kepta photo for proof please send the money immediately to my number.

I am continuously facing bad network and internet services from past six month on airtel and when i talk to one of the representatives from airtel they make false commitment that they will solve the issue but the issue remains the same and still i am facing the same issue, airtel charges a lot money from us for such a bad services and airtel always say they are the best internet service provides in india but i must say they are the worst and who never take care of their customers. If this will continue nobody will join airtel in future

Respected sir/madam,
We have a airtel dth id [protected] and in november and december month i recharged with rs 290 and have not called any one to airtel regarding base pack changes now when i see my account on dth and my airtel.in site and tv, i see my base pack which was originally of rs. 220 around has been changed on its own by this cheating company airtel ltd. As my sports pack1 please provide me refund of the excess amount charged by such fraudsters, i am also looking forward to end up my three mobile no. Currently in use in my family with airtel as i think slowly they will suck up my balance from them as well
I have tried calling their customer care 5 times today but when i select dth option change pack they say please select a key and also on their official site i cant open the said page of changing base pack as you can see in attached photo

Never ever cheat with your oldest customers note this cheater company

WE have been charged in our November Month Bill an amount of Rs. 576 claiming to have made a call to a special no 543212 which is not acceptable and its illegal to have charged that amount as we have never used such number and not sure what that number is for and if Airtel claims that there was a call from our number it is not acceptable at all.

We are having airtel broadband connection in the name nexus fasteners (India), urla, raipur chhattisgarh our broad band id[protected], our fixed line no.[protected]. We have taken the tariff plan rs.699 per month. Every month we are paying bill amount regularly through internet banking (Oriental bank of commerce) but some delay 10 or 12 days for that airtel is charging rs.100/- late payment fee. Bill dated[protected] for rs.824.82 paid through our net banking transaction reference no.[protected] on[protected] its due date is 22.08.2018. After that in the month of september, 18 bill dated 03.09.2018 received for rs.942.82 this month charges and account summary showing previous balance rs.824.94 which is already paid on 06.09.2018. Bill dated 03.10.2018 for rs.714.84 due date 22.10.18 we have paid on 15.11.2018 through net banking reference no.[protected] rs.715/-. And bill dated 03.11.2018 for rs. 942.82 and previous balance rs.714.84 total amount of rs.1657.66 to be paid on or before 22.11.2018. On 24.11.2018 suddenly services has been stopped we have lodged a complaint over phone they said after verification of bills services will be resumed in 48 hrs. Due to disconnection our business has been hampered. We have run net on jio services after 48hrs no action i have gone to your airtel office, pandri, raipur on 27.11.2018 but there is no response. After that i requested to pay the bill amount as informed rs.942.66 on 28.11.2018 your technician that he told that some emergency services for 12 hours will be connected and he has done that service and i have paid rs.943/- immediately our reference no.[protected] on 28.11.2018. The same issue repeated again in your bill dated 03.12.2018 showing previous balance rs.942.82 and a late payment of rs.100 and taxes.

You have given the contact number of anil sharma ([protected]) stating that he is used the abused language.

I am highlighting this issue on social media also.

And, i am taking the legal action against you as you guys are harassing me to re-issue my sim.

I am consulting my lawyer and arranging a legal notice to you and mr. Sunil bharti.

There is no matter to exchanging more than 45 email with you if you and your team is not able to resolve my problem

My airtel which is barred [protected]

My currnet no : [protected]

Sir your airtel manager has no manners to talk with people he cut the call without listing our problem...
Sir i call him every time but he is neglecting my call he used to keep my call on hold for long time and did not answer my call...
And sir please take care of your airtel serives and your staff really i am very disappointed from them

Sir i am very old customer of your airtel network and sir i'll soon change my number to another company number and i'll never use your company sim again...
May i there fore kindly request you to solve my problem and contact me sir please

Dear customer service officer
I have noticed many unwanted subscriptions have been added by airtel without my knowledge the list of which as below:
At-airinf
1. Bhakti sagar
2. Being fit
3. Comedy junction
4. Gamex
5. Desitube
I request you to deactivate all of above subscriptions from my no [protected] with immediate effect.

Thanks & regards
Dipak chatterji
E-mail: [protected]@gmail.com

Airtel sim suddenly stopped working. I thought it was a phone problem but it’s not. I tried my friend’s airtel sim and it works fine. My sim is showing no network in a full network location. This is very inconvinent as i am travelling tomorrow and i have no means of communication at this point. This happened all of a sudden without any warning. This is most inconvinent and inrelaible.

Sir I dialed USSD CODE *123# to know the balance and an amount of rs 1.50 was deducted through my balance and an sms came for deduction of Rs.1.50 for sms charges.Sir will I have to pay for knowing balance through ussd code.I dont understand.Pls refund my wrongly deducted amount.
My airtel no.is[protected]

I am using airtel postpaid from last 2 months.
Dnd is activated - registration no is i[protected]
Still i am receiving sms from various companies everyday non stop.
I called many times to airtel customer care service however they were not able to give the solution.

I am receiving sms from below numbers:
Ax-walkin
Vk_flpkrt
Ax - isfsms
Br-timlab
Vk_bpojobs
And many more.

I have not registered anywhere for these messages. I did portability fro m idea to airtel, since then i am getting sms.

This is really very very annoying.

I recharge 999 rs on no. [protected] for life time validity but today is cancelled... Please refund my 999 rs or restore my validaty...
Today my recharge is wastful because my validay is expired please solve this problem. This is not good for a company...
Please refund amount or extand my validaty...

Please slove this problem as faster as possible..