Airtel Complaints & Reviews

Hi i am getting calls from +[protected] and +[protected] twice a day without failing morning 9to9:15am and evening 3 to 3:15pm and no one will respond once picked it’s a blank calls.. If it from the network from airtel then please i don’t want to receive such calls please stop those... And guide me to avoid such fake calls..

Thank you.
[protected].

Dear sir
I have filed a complaint but no complaint has been filed on my complaint so far. I have requested many times to your customer care center and in this regard, i have mailed your nodal officer chief executive officer manager several times. The phone comes from their side but they also talk to me just waiting for my complaint, but no one takes special care of my complaint. Education is every time i come to the phone and that i speak to wait 48 hours to 72 hours and a second phone is, but they do not have any return phone
I have given the company a lot of time but the company is not ready to help me, i am giving the company roy but he is not paying attention to it. He is sitting with the same thing that the tower will be in your area our network team is working on that
When the company is installing the tower then what the network team is working, i have not been told today, i have waited a lot now, now i will have to seek the court
Now, do not talk to the company anymore.

Hi!! I was airtel broadband user. Due to transfer, i shifted my house. I forgot to pay the bill for the month of feb and march. Then, they keep on torturing me and i paid the bill for those two months. But they are asking to pay the bill for "april - september". I shifted my house. No usage. I dont know about the process of cancellation. I thought if i dont pay the bill they will cancel the connection. They are cheating. One of their customer manager also agreed and asked me to pay 2500 and the rest of amount will get cancel. They also torturing by calling and threatning for legal complaint. So kindly fix my problem..

Today i see my plan changed without my consent from my cug175 plan. I had received a sms stating (Which is attached) your plan will be changed. I called up customer care and asked the same, where i was assure a call back upon checking the same. I did not get any call back updating the same and i called up customer care after a week and spoke to the supervisor and she assured me stating without your confirmation the plan will not be changed. I asked her to mention the same the request number.

Today morning i see the plan is being changed and i called up the customer care and when asked i was told that she cannot do anything now as the plan has already has changed. I mentioned that i have asked not to change the plan without my consent before and how can the change happen.

The supervisor was not ready to even give me a complaint number for reference of the complaint.

I feel cursed now using your dvr recorder box. I faced the recording issue problem in earlier and after a month of 100s calls and email it got resolved.

Now same thing is happening (Oct 2018) my dvr recorder box is not working (Not recording) for last one month and even after paying 750 the new box worked only 10 days.

Do you really have any sla around providing right service too people or your team ears only...

I am a airtel user since 5-8 years but now when i had taken a new sim card of airtel network issue are more. Please try to solve my problem as soon as possible so. I[censored] cant solve than i will port my sim.
What happend to this network earlier this was known to be the best in networks even my father use to tell to take airtel sim card. Please take care of your customers. We have other networks also but i dnt want to switch on other network. Because i love airtel. When i place a call never never i get it on one time i have to dial it twice. Again n again i have to switch airplane mode on because o[censored]r network issue.

Hi,
I have been using postpaid connection over 15 yrs. On[protected] my sim got failure, i have contacted air-tel store near s2 perambur, chennai. They have replace new sim and they told within 4- hours it will activated. But, again they changed another sim on[protected] and told same things.

My sim didn't get activated over 5 days. I have call to 198 and raise a complaint till now problem has not clear. My interaction id [protected]

Very very worst services in airtel, they didn't know how to activate sim also poor customer care in airtel store in perambur...

Hi,

I am using an airtel prepaid service since 11 years, before 2 weeks suddenly my airtel sim got deactivated, i had visited to the airtel outlet, at barrackpore, north 24 parganas. I had clear the whole story to them. After that they told me that to activate your sim you need to take a port paid connection worth 290 of postpaid bill per month and a verification that you are living in a concrete room building while i live in a common old style tiles using room top. I just need to know, how could they force me to take a post paid connection while i am having my all documents. The number i am using is my oldest one and important one but unfortunately i have to leave it. Now i believe that airtel is the biggest fraud telecom service in whole world.

Hello sir/madam,

The network is so bad for internet (3g/4g) and for calling. A second thing is the network is totally off/gone at the time of electricity cut off. Means the network totally depends on electricity. I don't know the nearest tower is using any options or not.

The whole village is facing this issue, so on behalf of my village khanpur i am requesting to kindly resolve this issue as soon as possible. Thanks!!

This is to inform that i had paid electricity bill on 20th but not reflecting in the electricity department i had made again cash payment for not disconnecting the connection.

Bill no[protected] rs 760
Bill no[protected] rs 594

When i gave the unique service you app has give me the amount and i had paid through your app.

My cell no [protected] mail id [protected]@gmail.com

L received the following sms from my service provider airtel, stating -
"thanks for using gamesworldpocket. You have been charged rs 20.0 from your airtel mobile account. For more services, call 56789"

Though i never subscribe to this service. Even i did not hear about the service before. Then why they deducted 20 rupees without letting my knowledge.

I can remember, airtel did this kind of cheating by subscribing to dialogue baazi on 21st feb, 2013. Now they again started it by the name of gamesworldpocket.

Is not it a big conspiracy?

Kindly stop the service and do not cheat people like this way.
I want immediate refund of the deducted amount.
Kindly look into the matter urgently.

I went to airtel store in sector-120 noida, on 24-oct-18 to switch my postpaid to prepaid, paid my dues & did the required process & they told me that my number wlll start in 72 hrs. After 2 days, no network was there as my number was ported out of postpaid but not ported in to prepaid, so i went to another airtel store who told me to go to the same airtel store i went for the first time. I did the same, the airtel store team told me to wait for 8 hrs & after that when your number starts, do an frc & your number will start. I reconfirmed it from customer care executive. The next day, i. E. 28-oct-18, my number was ported to prepaid so i went for the frc recharge of rs 229. Even after the recharge, my number outgoing not started & is still in grace period. I tried contacting customer care executive multiple times but everytime they give an excuse like my number will start today (Which never did) or that wrong frc was done or go to the airtel store etc. I cant go to the airtel store again and again as i have a job to do as well. Please help to resolve this issue hassle free.

Vishal shrivastava
[protected]
[protected] (Alternate)

Recharged wrongly two times the same recharge of 349 on 6 oct 2018 at4:50pm bearing transaction i'd[protected]and[protected]during first recharge i received transaction failes message..
In consequent recharge i received two recharge successful message...
I want either extension of validityor refund of rs 349 after cancellation of any of two recharges.

"dear customer, we have observed no usage for your airtel mobile from the past 30 days. To enjoy continued services, please make an outgoing call /sms or use internet from your mobile."

When i already have validity till 2032 and enough balance (inr 100) why do i keep getting calls and sms asking me to make a call/sms or use internet? It is annoying and irritating. Kindly stop this.

Airtel is offering netflix subscription for its members having postpaid connection with monthly rental of more than or equal to 499. I tried to avail the offer but it gives me error. I have openned two requests with airtel in last 1 month but both have been resolved without providing any solution and without giving any update to me. It is very irritating as whenever i call they tell me they are escalating the issue but i don't get any help. I have also sent them several mails but getting no reply there as well. I am using airtel for more than almost 10 years now and do not expect such unprofessionalism from such a big company. Screenshots for the error that i get in the app is attached. Also both the request number which have been wrongly closed. Please see that i get a quick resolution to my problem.

Airtel — wrong deduction of rs.20 for bhakti sagar portrait

Today's received a sms that 20₹ deducted from my airtel mobile a/c. [protected]

Balance deducted without my permission, i dont know whether service of bhaktisagar portrait has been started on my airtel no or not. Without any request and deducted rs.20 from my account balance. Please stop service and return my balance as i have not requested for this service

I have been using airtel post paid connection. Off late it has been noticed that when ever i dial a number, it first get connected to some random number and even without ring, someone already start talking. This happens invariably everytime and we have to cut and dial again to the correct number! And when we try to inform them, there is no place to place this complaint in their automated system. I am sure the connected calls are being charged.
This has been happening for past 2-3 weeks

I had recharged an incorrect pre-paid mobile number with rs. 448, and the next moment when i realized i tried contacting 198/121 which of no use, hence sent email to 121 as well as airtel presence with the correct number and transaction reference, but just got email as below:

Dear customer,

Thank you for writing to us. We’d love to help you with your query.

We’d need some more information. Dial 121 now to speak to your airtel experience advisor. We look forward to connecting with you.

Team airtel

When contacted airtel customer services, they were like call the person to whom the money was recharged and ask them to reverse it. Doesnt seem like proper option by such a company. I spoke to 2 executives on this and both indicated that they cant help. So my rs.448 is gone now.

Hi
I'm ronald roy my airtel mobile is [protected].
My location is https://www.google.com/maps/@10.3148879, 78.012739, 21z

Voice call is good nothing signal problem. But 4g internet speed very very worst signal and speed in outdoor. I notified the problem to airtel customer care in lot of time. And also airtel tower in near one kms. But not rectified the problem in last 1 year. My family are using airtel numbers. Your are not solve my problem i have oneway for network changing so sorry.
So please quickly speedup the signal at least give 2mbps

Any body contact [protected] only tamil agent please to talk

Thank you

Today's received a sms that 20₹ deducted from my airtel mobile number [protected]

Balance deducted without my permission, i dont know whether service of bhaktisagar portrait has been started on my airtel no or not. Without any request and deducted rs.20 from my account balance. Please stop service and return my balance as i have not requested for this service.