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Airtel Complaints & Reviews

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Updated: Jun 10, 2026
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D
drbalu
from Hyderabad, Telangana
Oct 28, 2018
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Address: 500034

I have been using airtel post paid connection. Off late it has been noticed that when ever i dial a number, it first get connected to some random number and even without ring, someone already start talking. This happens invariably everytime and we have to cut and dial again to the correct number! And when we try to inform them, there is no place to place this complaint in their automated system. I am sure the connected calls are being charged.
This has been happening for past 2-3 weeks
Airtel customer support has been notified about the posted complaint.
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    Nishpower
    Oct 28, 2018
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    Address: 560066
    Website: Airtel

    I had recharged an incorrect pre-paid mobile number with rs. 448, and the next moment when i realized i tried contacting 198/121 which of no use, hence sent email to 121 as well as airtel presence with the correct number and transaction reference, but just got email as below:

    Dear customer,

    Thank you for writing to us. We’d love to help you with your query.

    We’d need some more information. Dial 121 now to speak to your airtel experience advisor. We look forward to connecting with you.

    Team airtel

    When contacted airtel customer services, they were like call the person to whom the money was recharged and ask them to reverse it. Doesnt seem like proper option by such a company. I spoke to 2 executives on this and both indicated that they cant help. So my rs.448 is gone now.
    Airtel customer support has been notified about the posted complaint.
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      Ronald Roy
      from Dindigul, Tamil Nadu
      Oct 28, 2018
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      Address: 624003

      Hi
      I'm ronald roy my airtel mobile is [protected].
      My location is https://www.google.com/maps/@10.3148879, 78.012739, 21z

      Voice call is good nothing signal problem. But 4g internet speed very very worst signal and speed in outdoor. I notified the problem to airtel customer care in lot of time. And also airtel tower in near one kms. But not rectified the problem in last 1 year. My family are using airtel numbers. Your are not solve my problem i have oneway for network changing so sorry.
      So please quickly speedup the signal at least give 2mbps

      Any body contact [protected] only tamil agent please to talk

      Thank you
      Airtel customer support has been notified about the posted complaint.
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        R
        rnmisra
        Oct 28, 2018
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        Address: Dehradun, Uttarakhand, 248001

        Today's received a sms that 20₹ deducted from my airtel mobile number [protected]

        Balance deducted without my permission, i dont know whether service of bhaktisagar portrait has been started on my airtel no or not. Without any request and deducted rs.20 from my account balance. Please stop service and return my balance as i have not requested for this service.
        Airtel customer support has been notified about the posted complaint.
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          B
          Babarabhi
          from Chamrajnagar, Karnataka
          Oct 28, 2018
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          Address: Mysore, Karnataka, 570027

          I have done mnp from idea maharashtra to airtel karnataka. Thought that airtel is the best one. But actually its worst one. Its now two days that my airtel sim is activated but still i am unable to send and receive any sms. No otp sms, no sms from airtel also. I am feeling useless now. My all work stopped due to this. My no is [protected].. Airtel is worst
          Airtel customer support has been notified about the posted complaint.
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            D
            Developer Ahana
            from Delhi, Delhi
            Oct 27, 2018
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            Address: Kolkata, West Bengal, 700005

            Today's received a sms that 20₹ deducted from my airtel mobile a/c. [protected]

            Balance deducted without my permission, i dont know whether service of bhaktisagar portrait has been started on my airtel no or not. Without any request and deducted rs.20 from my account balance. Please stop service and return my balance as i have not requested for this service.
            Airtel customer support has been notified about the posted complaint.
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              A
              anupsagr
              from Gurgaon, Haryana
              Oct 27, 2018
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              Address: New Delhi, Delhi, 110019

              Respected sir,

              I have brought an airtel 4g hotspot zte (Model : mf920v) from your airtel representative on 20 october 2018.
              But the very first day after my activation (24 october 2018) of the sim card (Phno:[protected]),
              It is not connecting to the internet & the speed is very very slow so that i can not do anything with that much speed.
              It is completely useless for me. So i need a solution to connect the device or i want to return this back and want to refund my money.

              With regards,
              Anup kumar
              Cell no.[protected]/[protected]
              Airtel customer support has been notified about the posted complaint.
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                P
                ptmanav
                from Delhi, Delhi
                Oct 27, 2018
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                Address: Faridabad, Haryana, 121001

                1. I registered my complaints number 85419886 on 21 may 2018, 87010318 on 10 aug 2018, 79305016 on 8 sept 2018 on regarding internet isn't working, call dropped, voice isn't clear during calls.
                2. Airtel company charged almost double in monthly bills in family pack plan after many requests issue wasn't resolved. But after many complaints they waived something but i don’t know what they waivered
                3. My mobile number was suspend, barred during my discussion with appellate authority after assurance of payment. Evan my credit limit was above rs. 9000 and disputed bill amount was approx. Rs 1200, i paid all my bills timely in my previous history since 10 years.
                4. Without internet i lost my all official work, my son can't attend their online class. Can't use outgoing calls properly.
                5. After 22 september 2018 i can't use incoming calls i registered many complaints but result is nil.
                6. Finally i am not used internet data, suffered in outgoing calls, and can’t attend very important incoming calls on my official phone.
                7. I don’t know where is my previous balance data approx. 2000 gb which cost i paid.
                Please explain is this service? Can any service provider have a right to charge single rupee in this scenario until solve the issue. Are you above on law in india? Your all actions, replies prove you are on above law. You forcefully threats your customers. I really shocked

                Past problems with airtel
                I was facing problems with airtel from last one year
                2. Transfer from company to my name after submitting 3 applications and more than 2 months.
                3. My number suspend during my ranchi visit even i paid by smart pay airtel refused to accept my payment than i paid immediate at ranchi store but my internet was unavailable during my ranchi visit approx. 15 days.
                My internet data was pending more than 600 gb now crossed more than 2000
                Airtel customer support has been notified about the posted complaint.
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                  H
                  Hardik27
                  from Delhi, Delhi
                  Oct 27, 2018
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                  Address: Dhanbad, Jharkhand, 826004

                  Airtel — wrong deduction of rs.20 for bhakti sagar portrait

                  On oct. 13th received a sms that 20₹ deducted from my airtel mobile a/c. [protected]
                  On oct. 26th received a sms that rs. 20 deducted from my airtel a/c.

                  Balance deducted without my permission, i dont know whether both services of bhaktisagar portrait and primetime has been started on my airtel no or not. Without any request and deducted rs.20 from my account balance. Please stop service and return my balance as i have not requested for this service.
                  Airtel customer support has been notified about the posted complaint.
                  Oct 27, 2018
                  Updated by Hardik27
                  In the Complaint, deduction is for Bhaktisagar Potrait and Prime zone(not prime time).
                  Nov 17, 2018
                  Updated by Hardik27
                  No action is taken yet. It's been 20 days. What is Airtel doing?
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                    S
                    from Kolkata, West Bengal
                    Oct 27, 2018
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                    This morning (27.10.18) l (Cell ph no [protected]) received the following sms from my service provider airtel, stating -
                    "thanks for using gamesworldpocket. You have been charged rs 20.0 from your airtel mobile account. For more services, call 56789"
                    I never did use the stated item, nor did l ever opt or ask for it. Forcing such payments on to customers by the mobile phone service provider amounts to cheating and unfair trade practice.
                    I want immediate refund of the deducted amount and non-recurrance of such incident.
                    Kindly look into the matter urgently.
                    Airtel customer support has been notified about the posted complaint.
                    This morning (28.10.18) l (Cell ph no [protected]) received the following sms from my service provider Airtel, stating -
                    "Thanks for using GamesWorldPocket. You have been charged Rs 20.0 from your Airtel Mobile account.For more services, call 56789"
                    I never did use the stated item, nor did l ever opt or ask for it. Forcing such payments on to customers by the mobile phone service provider amounts to cheating and unfair trade practice.
                    I want immediate refund of the deducted amount and non-recurrance of such incident.
                    Kindly look into the matter urgently.
                    Prantik's reply, Oct 29, 2018
                    Airtel promptly refunded the unfair amount deducted. Thank You
                    Prantik's reply, Feb 18, 2019
                    resolved
                    Airtel promptly refunded the unfair amount deducted. Thank You
                    Yes they did.
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                      G
                      gboobalan1210
                      from Kumbakonam, Tamil Nadu
                      Oct 27, 2018
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                      Address: Tiruvallur, Tamil Nadu

                      Dear Sirs,
                      My Wife Airtel Mobile No.[protected] is not working outgoing calls today 27.10.2018 saturday due to your Airtel office is cut. Please note that the Credit balance of Rs.28/-also is there. Above number is given all government and relatives. This is not correct. Please treat this is most urgent and reconnet allow outgoing calls.
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                        S
                        shashi165
                        from Noida, Uttar Pradesh
                        Oct 27, 2018
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                        Address: Bangalore, Karnataka, 560100

                        I have submitted the complaint against airtel in the month of may18 that i am not able to use the services for which i have subscribed for 4g services but at my location i hardly getting 2 g speed because of network coverage issue.
                        I have been told there is not immediate solution for this, so i have given them 7 months but still they are not able to fix.

                        And every i have to pay for 4g service.
                        Airtel customer support has been notified about the posted complaint.
                        Jan 07, 2019
                        Updated by shashi165
                        Even after notification, they haven't contacted me the only way they are contacting me when i use port sms.
                        Its easy to port to different network but what about the money I paid so far, and they are not able to give the commitment.
                        Jan 07, 2019
                        Updated by shashi165
                        Refer the screenshots, the tower i m getting and the result of speed test, which Airtel used to show in there ads.
                        Jun 22, 2019
                        Updated by shashi165
                        Is this a fake site?
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                          Shaikh Romaan
                          from Surat, Gujarat
                          Oct 26, 2018
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                          Address: Ahmedabad, Gujarat, 380006
                          Website: Airtel

                          With regards, i want to tell u that i have not subscribed for any prime zone services and my airtel account balance is deducted without my consideration of ₹20 with ni reason. Please take some stern and necessary steps in this regard and refund my account balance. Thisb thing was also happened with me in the past. Thos company is a minting machine which defrauds customers and con them.
                          Airtel customer support has been notified about the posted complaint.
                          Oct 26, 2018
                          Updated by Shaikh Romaan
                          With regards, I want to tell u that I have not subscribed for any prime zone services and my airtel account balance is deducted without my consideration of ₹20 with ni reason. Please take some stern and necessary steps in this regard and refund my account balance.Thisb thing was also happened with me in the past. Thos company is a minting machine which defrauds customers and con them.
                          Oct 26, 2018
                          Updated by Shaikh Romaan
                          With regards, I want to tell u that I have not subscribed for any prime zone services and my airtel account balance is deducted without my consideration of ₹20 with ni reason. Please take some stern and necessary steps in this regard and refund my account balance.Thisb thing was also happened with me in the past. Thos company is a minting machine which defrauds customers and con them.
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                            Prasanjit Mohanty
                            from Samastipur, Bihar
                            Oct 26, 2018
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                            Address: East Singhbhum, Jharkhand, 831003

                            I have converted my airtel postpaid into airtel prepaid yesterday, today the verification done and message came the number is active after that i tried to recharge the number a 4 times (3times 249 and 1 time 199 from different payement banks and also from airtel money ) each time amt.deducted from my account but message came airtel declined the transaction . I tried to call the customer care and it said due to unsufficient balance it couldn't be connected . I tried to fill some top up but 1000 is the min. amt for topup . Please suggest what could i do to enjoy services as the way to active a number is so ridiculous, airtel must have proper guidelines to indicate some one.
                            Airtel customer support has been notified about the posted complaint.
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                              tpbalakrish
                              from Chennai, Tamil Nadu
                              Oct 26, 2018
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                              Address: Chennai, Tamil Nadu, 600061

                              My prepaid mobile number is [protected]. Airtel has announced among others, a pack of rs 289 under which unlimited calls - local, std-and 100 sms and 4gb data are free for 84 days. I requested them to activate this pack in my mobile today 26th october morning but not done so far. I had sent a mail to their customer service also but there is no response till now
                              Airtel customer support has been notified about the posted complaint.
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                                Rajath Dwarakanath
                                from Mumbai, Maharashtra
                                Oct 26, 2018
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                                Address: 560010

                                I've been using Airtel number since more than 10 years, Airtel network is really poor in the place i live (Manjunatha nagar, Bangalore - 560010). I complained about this to Airtel customer care 2 year back and the network executive visited the place twice and went back saying the issue is received and they will contact after resolution. After 1.5 years, they called me asked if the issue is resolved without doing anything. I again told them that the issue still persists. Since last 1.5 months, the network has become even worse that i'm not getting the calls nor able to make calls.

                                I should tell the Airtel add they provide now makes me even angry that it is "INDIA's BEST NETWORK". I rate this as Worst network at my place.
                                Airtel customer support has been notified about the posted complaint.
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                                  N
                                  from Bargarh, Odisha
                                  Oct 26, 2018
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                                  Address: 711106
                                  Website: Airtel. Com

                                  I m a regular user of airtel i was found of it. But several time i quite but this time i wants to be a regular customer of you. I as a individual think that airtel can give better services than other network. I am failing to understand why they fail to do so. Since your person are not talking the concern of people seriously. They're regularly complaining but no one there to listen about the same. Kindly look into the matter of my problem. I have raised several complain about the same.
                                  Airtel customer support has been notified about the posted complaint.
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                                    malik3377
                                    from Delhi, Delhi
                                    Oct 26, 2018
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                                    Address: New Delhi, Delhi, 110002
                                    Website: selfsale.co.in

                                    Dear sir,

                                    I am mohammad anas from delhi

                                    My full address is 3113 gali shushila shankar gali sita ram bazar delhi 110002

                                    Actually i was see your broadband connection advertisement on olx app then i empress look to airtel v-fiber plan advertisement and then i had fill the full form and submit at 20/10/20018 after 2 days an man was come from airtel company he collect to me rs. 1766 for 3 month net activation he give me a form, form cef no is 11272710 i dont know whos this but i was check him id card and i collect the details, his name is mukesh sharma and his mobile no is[protected] / [protected]

                                    Now nobody not respond me and and not coming nobody is not come for installing net

                                    Please give me the respond

                                    Thank you

                                    Your airtel premium user mohammad anas

                                    Mobile no is [protected]
                                    Airtel customer support has been notified about the posted complaint.
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                                      rishrocky
                                      from Gurgaon, Haryana
                                      Oct 26, 2018
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                                      My airtel 4g sim seems to not be able to register to "ind airtel" network and so, my mobile shows that it has no data sim, while on searching networks, "ind airtel" is one of them, as mentioned above.

                                      This has carried on for 3 days now, while i have been using this sim for 2 years.

                                      I have tried switching signal type to 3g, and also all the other trivial solutions, still any kind of help will be appreciated.
                                      Airtel customer support has been notified about the posted complaint.
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                                        Laxman2018
                                        from Bengaluru, Karnataka
                                        Oct 26, 2018
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                                        Address: Faridabad, Haryana, 121010

                                        I have asked for child sim in faridabad which could not be delivered in 3 days. Since i was travelling to bangalore airtel staff told me they will get it delivered at my bangalore office address.

                                        Its almost 2 months, this no. Is not added to my parent no. Instead they have sent a bill and following for payment.

                                        Do i need to send legal notice?

                                        Regards,
                                        Laxman
                                        [protected]
                                        Airtel customer support has been notified about the posted complaint.
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