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Airtel Complaints & Reviews

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Updated: Nov 1, 2026
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A
aman skr
from Jaitaran, Rajasthan
Dec 2, 2018
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Address: Karauli, Rajasthan, 322230
Website: Indiantowersgroup.com

Mere pass indiantowersgroup.com company s massage aaya ki tower k liye mene han bol diya unhone mere personal peper liye or kha apka land aprov ho gya h apko 1500/rs reg. Fees deposit krni hogi mene kr i ab is tower company ne kuch documents muje send kiye h or leasehold tax k liye 25000/ or deposit krne k oye bola h kya krna chaiye muje btaye plz
Airtel customer support has been notified about the posted complaint.
Dec 02, 2018
Updated by aman skr
Mene Sare documents jo company ne muje provide krwaye the apko send kr diye plzz mere problem ko solve kro
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    R
    raju_mistry2006
    from Ahmedabad, Gujarat
    Dec 2, 2018
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    Address: Ghaziabad, Uttar Pradesh, 201010
    Website: www.airtelonlinework.com

    Dear sir,

    Actual company name is airtelcafe.com not a airtel. Following company is fraud on airtel online part time jobs. He demanded of security deposit for start of online job. I will paid security deposit he demanded of agreement charge as per the zerox copy aggrement. So, please stop this fraud as early as possible & refund of my money as early as possible.

    Fraud person name :- ravinder kumar
    Use of website :- http://www.airtelonlinework.com

    Airtel online jobs
    Freehtml5.co

    Search for jobs related to airtel data entry work home or hire on the world's largest freelancing marketplace wi...

    Use of email address :- [protected]@airtelonlinework.com
    Use of account no :- [protected]
    Use of bank :- union bank of india
    Use of ifsc code :- ubin0555533
    Use of mobile no :[protected]/[protected]/[protected]
    My imps pay ref no:[protected]

    Regards,

    Tejal mistry
    M.[protected]
    Airtel customer support has been notified about the posted complaint.
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      V
      Vidyaaaaa
      Dec 2, 2018
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      I have been trying to explain how i am unable to pay the postpaid bills and even after replies from 10 different people, i haven't heard one solution that makes sense. I mention that i am out of the country and i have been suggested to walk to the nearest airtel store! If there was one, i would have gladly gone instead of expecting rubbish responses. I clearly asked them to enable otp on registered mail because i wouldn't get on sms as there is no airtel service in my city, the response says, "we have enabled international roaming". No! I still dont get network! All i need is otp on the registered mail so i can pay the bills. This has been so horrible experience as the bills just kept adding up for no reason.
      Airtel customer support has been notified about the posted complaint.
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        S
        s.sampath
        from Ernakulam, Kerala
        Dec 2, 2018
        Resolved
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        Resolved

        Address: 600066

        I got a sales call from airtel executive yesterday and opted to purchase new airtel 4g hotspot device with postpaid sim for 6months plan of rs 2700.
        They told that sim will be activated in 2 hrs.
        Payment was done at around 7pm.
        But its not activated till now. Sales exec is not responding and i am not able to use the internet.
        I know its a holiday.
        But when payment is required upfront, i would expect prompt service activation.

        Hope this can be resolved soon.
        Dec 3, 2018
        Complaint marked as Resolved 
        On monday I got call for address verification and after the executive verified the original document proof, the address verification was completed. After several hours, tele-verification failed when I tried from my mobile phone. Finally I took the data card sim and inserted into my mobile for activating it which helped in completing the tele-verification. Will start using and see how much speed is coming.
        Airtel customer support has been notified about the posted complaint.
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          R
          Raghavendra95
          from Bengaluru, Karnataka
          Dec 2, 2018
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          Address: Dharwad, Karnataka, 580029

          Sir i hv our best network service is airtel but my problem is the wn my airtel sim inbuilt in my iphone this sim no install the sim aa raha hai so i hv another one airtel no wn that sim installed in iphone network is coming but sirf [protected] this airtel number is no install the sim aise aa raha hai. That time i’m going to airtel store getting 3 duplicate sim but no use airtel custome care not soul my problem and airtel store also didn’t solution.
          Sir this airtel number is useing from
          Last 10 years no one is don’t support me plz sir you also soul my problem and support me sir your airtel store give below details
          Koppikar road hubli 580021 this all employs are not supports no response
          Airtel customer support has been notified about the posted complaint.
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            Y
            yasaswini yanamandra
            from Hyderabad, Telangana
            Dec 2, 2018
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            Address: Hyderabad, Andhra Pradesh, 500085

            Hi i purchased 6 months advance rental and got the postpaid connection with number: [protected].
            I clearly paid your customer executive the amount of 3600 for the advance rental plan. I dont know what mishap happened between your executive and billing but i got the extra bill saying i have to pay 4248rs.
            While i have to pay 648 only gst amount. Disgusting service and network we can keep a big 🙏 to this network.
            Airtel customer support has been notified about the posted complaint.
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              R
              Rajib Sadhukhan
              Dec 2, 2018
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              Address: 743252

              My account has balance of about rs 16. But since it is not recharged for more than a months period, out going calls are blocked and also incoming will be blocked very soon. Portal shows validity for sim ([protected]) as unlimited.
              I read in paper that telecom service provider cannot stop service if balance is available.
              This number belongs to my mother for home used and normally its recharged has done asusal it's need.
              Thank you
              Airtel customer support has been notified about the posted complaint.
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                M
                Monika@124
                from Ahmedabad, Gujarat
                Dec 2, 2018
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                Address: Ahmedabad, Gujarat, 380007

                Sir my service number is 3722613 mobile number is ‭[protected]‬ i have raised claim for my device unfortunate my claim was closed without any reason so i am very much eager to know why my claim is rejected and please help me in this case
                I have submitted all images and documents asked by company at time even i have email all images to insurance office at time so there is no authentic reason for this
                Airtel customer support has been notified about the posted complaint.
                Dear Manju,

                We regret the inconvenience caused. Please be informed, we have forwarded your case to the concerned team. They will get back to you shortly.

                Regards,

                Devendra,

                OneAssist, Social Media Team.
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                  J
                  jagadeesh beesabathuni
                  from Bapatla, Andhra Pradesh
                  Dec 1, 2018
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                  This complaint is all about customer's from vishakapatnam area and akkayapalem so other areas in vishakapatnam although it is a city with so many hills surrounded me and my fellow customer's are facing poor network issues and poor voice quality and we the customer's need assistance from airtel india... As we pay but we are not getting the service as satisfactory so many places in vishakapatnam of andhrapradesh had this problem and support team just neglects this problem airtel will not let you use your data and airtel app will just report 💯 % no issues and it was completely fake i am not getting 3g too as i was using high end 4g smartphone
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    syamala hr
                    from Hyderabad, Telangana
                    Dec 1, 2018
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                    Hi team,

                    I am not able to recharge my prepaid number which was recently changed from postpaid to prepaid. It gives me a message like transaction failed due to some kind of operator receipt number... I tried to recharge my number from different souces but still the same issue.

                    Can u pls look into this issue and resolve asap.

                    Thanks
                    Syamala anil
                    Airtel customer support has been notified about the posted complaint.
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                      K
                      Karnati Shivashankar
                      from Hyderabad, Telangana
                      Dec 1, 2018
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                      Address: Nalgonda, Andhra Pradesh, 508211
                      Website: www.airtel.in

                      My mother using [protected] mobile under airtel 2g technology.
                      Every month we are recharging with more than 100 rupees.
                      But out going& incoming call had been disconected for not maintaing mimimum bal i have right to use my phone airtel not force us to use their service as they wher going in loss. Because when they where making profit they had not given share to consumer so i condem this decission..
                      I hope trai will take action against airtel to safegurd consumer right.
                      Day before yesterday recharged with 119 and yesterday they blocked connectivity.
                      When we asked airtel customer care they are lying like this?

                      Me:my mobile number have been recharged with 119 day before yester day.
                      But services stopped and this mobile number is not connecting now! What is the reason?

                      Care: tell your identification
                      Me: told and can you tell me why services were stopped?
                      Care: we are unblocking your services now, you are able to get connectivity in 24 hours.
                      Me: its ok, but why did you stopped services?
                      Care: please wait checking
                      Me: waiting
                      After few minutes
                      Care: if you are recharged with more than 35 your mobile number will have no problem, we will unblock your connectivity.
                      Me: but can you tell me why did you stopped connectivity after we recharged?
                      Care: please wait checking
                      Me: waiting
                      After few minutes,
                      Care: your number got request to block your connectivity and they said sim was gone.
                      Me: can you tell me who was complained, can you tell me his name? Becoz we were not complained.
                      Care: i dont know.

                      .
                      .
                      .
                      Me: hello
                      Care:.
                      .
                      .
                      .
                      No replying
                      Me: you dont know who was complained and when, and how can you block a sim card when it is in service?
                      2 years ago when we ask you to block one of our airtel card you said sim cannot be blocked when it is in use?
                      But now how did you blocked it?

                      Care: put off the call without reply.

                      Dear indian consumer complaint forum can you case a file against airtel and can you punish airtel?
                      Airtel customer support has been notified about the posted complaint.
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                        A
                        Aerram Fathima
                        from Bengaluru, Karnataka
                        Dec 1, 2018
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                        The airtel internet services in rahmath nagar, rt nagar, bangalore are poor. This network is so bad that i am sharing hotspot to write this complaint! I got an airtel sim card on 26/10/18 and since that day i have never got privilege o[censored]sing 4g internet on any occasion. The internet works when i'm outside rt nagar, but inside my home it's so feeble that i have to beg my family members (Who are jio users) for sharing their hotspot! It is very irritating that i have hold my phone at different angles, just hoping that i might get some network. Everyday more than 80% of my data goes waste since i'm not able to get proper internet access! I can even share my airtel number for inspection if my complaint is processed. Please, help.

                        -from an unhappy customer.
                        Airtel customer support has been notified about the posted complaint.
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                          T
                          thivan_1971
                          Dec 1, 2018
                          Resolved
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                          Resolved

                          Address: 627811

                          Dear sir,

                          My mobily number:[protected]

                          I recharge through on line by net banking on 9/11/2018.

                          Txn# :[protected],[protected]

                          Above this two txn failed but you debit my account two times of rs 1000.

                          Then next i received message from you it will refund with in 7 workings day.

                          But still i did nor received any refund.

                          So pls clarify above issue as soon as possible.

                          Below i paste your meassage.

                          (Rs.1000.0 online recharge of airtel mobile [protected]; txn id[protected] has failed due to a technical issue. Refund will be processed within 7 working days.

                          Rs.1000.0 online recharge of airtel mobile [protected]; txn id[protected] has failed due to a technical issue. Refund will be processed within 7 working days.)

                          Thanks®ards

                          Thivan mydeen

                          But you reply as per below,

                          Dear thivan mydeen,

                          Warm greetings from airtel!

                          This is in reference to your email regarding online recharge benefit not received for your airtel mobile number [protected].

                          At the outset, i regret the inconvenience caused to you.

                          As revert from service request number conrc[protected], we would like to inform that the recharged of rs.1000/- on date[protected] with transaction id[protected], the amount has already refunded with arn no 678790. Hence, we request you to contact with respected bank and check for the same.

                          As revert from service request number conrc[protected], we would like to inform that the recharged of rs.1000/- on date[protected] with transaction id[protected], the amount has already refunded with arn no 680040. Hence, we request you to contact with respected bank and check for the same.

                          Thanks for reaching out to us. Delighted to assist you.

                          Best regards,
                          Vuruvakili amrutha
                          Advisor : customer experience
                          Bharti airtel ltd
                          Dear sir,

                          But still i did not received my amount.
                          Dec 9, 2018
                          Complaint marked as Resolved 
                          Dear sir My complaint resolved. Thank you very much.
                          Airtel customer support has been notified about the posted complaint.
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                            N
                            Navya Shastri
                            from Bengaluru, Karnataka
                            Dec 1, 2018
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                            I was using airtel prepaid sim. Now it has been more than 3 months i was not using that and balance was also not there. Today i wanted to use that number but it is showing no service. If i call to that number it says that number is not correct. I think that sim got deactivated and i want to reactivate it. How to reactivate it. For many important things i have given that contact number. So it necessary for me to reactivate it. I need help in this.
                            Airtel customer support has been notified about the posted complaint.
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                              G
                              gautam mallick
                              from Bengaluru, Karnataka
                              Dec 1, 2018
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                              Address: Bangalore, Karnataka, 560037

                              I made a transaction of 650 rs on 26th nov 2018 shopping in mayntra and i make payment from airtel money wallet. Money is deduct from my wallet and order is not shiped, it says that money will refund in 5 days but it didn't refund yet in my my waller or bank.
                              I tried to call on 400 but there is no option to talk with the customer care. How can i get my money back?
                              Airtel customer support has been notified about the posted complaint.
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                                J
                                Jyoti_bhatia
                                from Sirhind, Punjab
                                Dec 1, 2018
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                                Address: Ludhiana, Punjab, 141010
                                Website: Www.airtel.in

                                I am highly disappoint by airtel because its almost 4 days but my airtel sim not yet activated. I have already called customer care about the issue but they gave always a different reply. My sim has been stolen and airtel store alloted me a duplicate sim and said that your sim will be activated within 24 hours but its not activated till now. What can i do now???
                                Airtel customer support has been notified about the posted complaint.
                                Dec 01, 2018
                                Updated by Jyoti_bhatia
                                My sim is activated now.thanks for the support.
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                                  S
                                  Sunikshit
                                  from Ludhiana, Punjab
                                  Dec 1, 2018
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                                  Address: Ludhiana, Punjab, 141015

                                  We have sent the below quoted request to airtel. So far, we have sent 19 reminders but the problem has not been resolved.
                                  Quote...
                                  Dear sir,

                                  This is to inform you that we have three postpaid and prepaid airtel mobile numbers but we are not able to connect to bsnl landline numbers in himachal pradesh (Distt. Una, area - mubarakpur, amb).

                                  If we dial from other mobile operators, there is no such issue.

                                  Can somebody tell me why is it so???

                                  Hearing from you soon.

                                  Thanks,
                                  Ravinder singh rana
                                  Mobile no.[protected]
                                  Unquote...
                                  Airtel customer support has been notified about the posted complaint.
                                  Dec 01, 2018
                                  Updated by Sunikshit
                                  -so far, i have sent 165 reminders on the quote and unquote message but i didn't get compensation

                                  Quote
                                  Dear sir,

                                  With reference to the cited subject, this is to inform you that i got a pack of rs.2999/- activated on my mobile number[protected] on 06.08.2018 for use in switzerland on 10-14 august, 2018 but sorry to point out that i couldn't enjoy this facility during the said period. Only internet was working and that too at a very low speed. I couldn't send any sms and make any phone call.
                                  On 16th august and subsequently, i contacted the customer care office but didn't get any reply for the same.

                                  Please look into it on priority and refund the amount immediately.

                                  Thanks and regards,
                                  Ravinder singh rana
                                  Mobile numbers :[protected],[protected]
                                  Unquote...
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                                    pcradhika
                                    from Chennai, Tamil Nadu
                                    Dec 1, 2018
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                                    Address: Chennai, Tamil Nadu, 600040

                                    Hi,
                                    My airtel prepaid number has been deactivated on 27th november 2018. I recharged again on dec 1st 2018 yet i couldn’t get any signal in my phone. When i reached out to customer care center in anna nagar in person, they didn’t help in any way.
                                    Kindly help to reactivate my airtel number. I am even willing to change my prepaid to postpaid number. Please help to do the needful.
                                    Please contact me at [protected]@yahoo.com

                                    Thanks,
                                    Radhika
                                    Airtel customer support has been notified about the posted complaint.
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                                      uma sibha
                                      from Chennai, Tamil Nadu
                                      Dec 1, 2018
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                                      Address: Chennai, Tamil Nadu, 600073

                                      Dear team,

                                      Hi sir, recently i have did a recharge transaction through airtel app. But due user interface i have entered wrong no during the transaction.

                                      Kindly reverse the same in correct mobile no
                                      Details are as below….

                                      Date - 01/12/2018

                                      Correct mobile number - [protected]

                                      Wrong mobile number - [protected]

                                      Amount -119

                                      Transaction id[protected]
                                      Airtel customer support has been notified about the posted complaint.
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                                        Shiv Shankar Panikar
                                        from Indore, Madhya Pradesh
                                        Dec 1, 2018
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                                        Address: 451115

                                        Sir, i would like to know the message history details of my airtel prepaid number [protected] from 15/08/2018 to till date... As i want to check certain messages that i have got on 16/08/2018 that has led to some fraud of money on my credit card... So please provide the details as soon as possible as it is very urgent.
                                        And my email id is [protected]@gmail.com
                                        Airtel customer support has been notified about the posted complaint.
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