Airtel Complaints & Reviews

Dear Sir,

I am residence of bhiwadi pin code 301019. I raise complained on 14-Nov-18. My complained no 82882694 & 82934189 was not yet resolve. which suppose to be close yesterday. Engineer visit to my house have abnormal behavior. He talk like he threatened me and use harass language.

I speak to the owner MR. Krishna & Birender ([protected]) and ask him to send other person. he ensure me to send other person tomorrow and requested me to not told anything to customer care executive when i received call from airtel.

But till today he was not sending any person to resolve my problem.
when i again talk to him he replied he will send same person if i want to resolve the problem and see airtel DTH Tv.

I shock to see this type of blackmailing from customer support from airtel.

I request kindly take strict action against him otherwise i will withdraw both my airtel DTH connection.

We have successfully paid the bill on 13th oct via hdfc bank credit card. According to the bank statement and information they have advised that the payment has gone through and made to airtel (Payment id: mt[protected]. But the airtel people has been telling that the payment has not completed and they have disconnected our service and we have paid the amount of 6000 which had been taken from our account but is been said by airtel that we don't have it. And has cut off service. Our service number is ([protected]).

My correct number is [protected]. I accidentally have recharged a wrong number - [protected]. Transaction id is - [protected]. Transaction is done using airtel payment bank using wallet on my airtel app. I have been trying to reach the wrong number but there is no response from his side. I have spoken to customer care of airtel and asked for any possible solution but got nothing in return. Please help me in reversing the amount to my wallet.

Hi,

I've raised one network complaint by may 2018 and following up continuously. My complaint sr number is c4gsp[protected]. When sending follow up, immediately or very next day i will get a call and an sms saying we're working to resolve this issue. This will resolve soon. But the problem still existing and airtel agreeing that, this is their complaint.

I've requested the expected completion date of this rectification and they don't have any answer/idea on it. Due to bad service voice calls also getting disconnected in between rather than reported data issue.

Hi,
I am unable to do online recharge for my airtel prepaid no [protected]. Every time when tried to recharge, it is giving unsuccessful transaction error. But amount got deducted from my bank account.
Transaction reference
[protected]
Please provide a resolution on the same asap.
The same have been yried from an airtel store, there its getting succeeded. Can you please help why it is failing online.
Regards,
Bazaleel

I have converted an airtel no. From prepaid to postpaid as an add on connection to existing number. It's been less than a week and my internet isn't working in the new add on connection when raised a complaint they r giving wait time of 4 days a connection of one week old and my network in't working for 5 days.. Its been 2 days out of the 4 days and there is no sign of rectification.. Plz arrage a call back on [protected] to help resolve this issue.

For the last 2 months am not getting proper internet on my 2 airtel nos. One is prepaid and other is post paid... Which has accumulated 122 gb data which i can't use. Being a business person this is affecting my work.
Made complaints y walking into offices... But to no avail.
Why give or announce packages for users if the company cannot provide... This is all a gimmick.
Kindly improve ur infra structure asap... Don't know what else to say.

Respected sir/madam,
I am user of pre-paid airtel no.[protected]. I am using net banking services for online payment of electricity bills. During the process there is an option comes for one time password, which i am not getting on my above said mobile number. If there is any problem from your side, please short out the same to enable me to take service of online payment through net banking.
I will be thankful for your kind cooperation in this regard.
Sincerely,
Nand kumar yadav
[protected]

Sir,

I am dinesh ram, chennai.

I got a call from airtel on 24.10.2018 from [protected] requesting to join airtel from existing mobile vendor. After discussing the plan details (Rs. 399 plan), they assured a person will come to my home for doing all the porting works and recharge.

The same day a person named sadham[protected] approached my home and gave details to port two numbers to airtel. He also said that intial recharge will be done only at the company store and requested for rs. 800 (Rs. 399 for each number) and i gave the same.

In two days, one of my number got ported and i requested saddam to do the recharge for that number. He did the same. The second number took a long time for porting (Ported on 15.11.2018 at 12:00 am) and after it is successfully ported to airtel, i asked saddam to do the recharge for my second number also.

This time, saddam[protected] is not answering properly and keeps on avoiding my call for the past 3 days. Whenever i call him from a different number, he picks the call and saying recharge will be done in 30 minutes. But nothing is happening. I suspect he is storing that different mobile number also, as whenever i called him from that new number, he is not picking again.

I want the person to do the proper recharge of rs. 399 to my mobile number.

I want airtel's lapu number. I have tried many ways but failed to get it. So now i am copellant to you. You have arranged me an airtel lapu number. I have dialed airtel's dealer number 12144 but i do not see the phone. So now i ask you for help, please help me. My airtel number is [protected]. I have complied with you but i have given a sms from you, my complainant has been reduced. So i have done it big. Please help me out of my favor.

Hello, i have recharged for 4g pack amounting to inr.399 through online on 1st nov'2018. The transaction was failed but the amount has been deducted from my bank a/c. I hve called customer care they told me that the amount will be credited in next seven days but till date the amount got debited from my account not credited back to my account. Once the transaction is failed you have to proper steps to refund that amount. Whenever i tried calling customer care they always made a excuse and extend the date its such a waste of time. Its been more than 15 days when will i get my refund back. Its not a small amount to ignore it what can i do for this i am stressed about this situation. Will i get my refund or not. This is my third complaint here still the problem not solved. Such a worst customer service. Where can i complaint about this my time and energy is totally wasting.

Airtel mobile no : [protected]
Amount of recharge : inr. 399
Date of transaction : 1st nov 2018
Airtel transaction id :[protected]

I had taken 1 days international pack for 24.10.18 and the same pack was de-activated on the same day and message received for de-activation on my mobile. But airtel charges rs.852/- for data usage charges from 26.10.18 to 29.10.18 and rs.649/- for one day pack dated 30.10.18. Please clarify if any one use data after its de-activation. On the pre-text that data usuage due to poor wi-fi system

Dear sir,
( My mobile number is [protected])
my postpaid plan change by Bharti Airtel Ltd. without any confirmation form me. when I called to customer care for activated my previous plan, & who was change my plan, they asked to me we are sorry, and also said they can not solve the said problem, so kindly solve the same as soon as possible.

I requested airtel to port my number from airtel prepaid to postpaid. I got the new sim on the same day i requested. But the problem began afterwards. They promised that within 24 hours the number will be activated, but now it has been more than 72 hours and still nothing has been done. I am left with a new dead sim and airtel people have turned deaf towards my phone calls. They say that we did not receive any porting request at all. Then how can they explain the new sim they have sent to me and what should i do about it?

Today 99 rupees has been deducted from my account with out my permissoin in the case of { gamez4fun service has been activated @ rs99.0 for 30day (S). Service will be renewed after validity expiry. To use, click http://adstuckgame.com/ (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789} so i request you to recover my money back as this is not write. Last time it was a deduction of everyday payment of 3 RS and even after calling the customer care number telling them to deactivate the Service still the amount has been deducted. The customer care service people assured that this service has been deactivated but now how can an amount be deducted even after getting the service deactivated.
I want the refund and deactivation of the app asap . I'm loosing my money for this silly thing

Today i got my airtel number recharged through airtel app. The amount was 100. But after the recharge was complete the deduction amount shown was rs 1000. This is very unfair... This is absolute cheating.. I am not a fool to write 1000 instead of 100. I cross checked twice. Bt airtel deducted 1000 rs. This i absolute fradulent. My mbl no is [protected].
I got my recharge done through my debit card.
I want my full amount back

HI Team,

Mobile number [protected]
My current bill is 3100 and my phone is barred since 2 months,

The reason for not paying the bill is i have been charged 1800 RS for using 500 MB extra
And 400 RS of late payment and 349+Tax

How ever im using this number from past 3 years, And im continuously i have been charged in the same way and in the End i have to call the costume care guys for waver for the amount
what is this is this the kind of service you are providing for the person who is using post paid
and im not liking the behaviour of the customer executive whom i spoke recently

i want a proper resolution on my billing amount only then i will be able to pay the bill
And also request you to please quickly respond on my E-mail

CUSTOMER CARE guys tell there is no extra billing which has happens
and when the recovery team give a call, when i tell my problem they agree that there is a issue in the bill and they will ask me to talk to the CUSTOMER CARE executive, and they don’t give ### about my issue,

hoping for a quick resolution
Current alternate number [protected]

Thanks & Regards,
yathish
[protected]

Hi,

I hope airtel is a tick or lice a blood sucking company. Right now the had made a revision which was not informed to people. Which implies the out going / incoming call will be stopped with limited period. Which they have not informed why and when they revised. There is no sms been sent on this. They said app will have all the features. First thing the app doesn't show validity of the card.in order to get money the started a small amount plan which was for rs 35. Yes they do have 10rs plan with unlimited validity. Not sure what is unlimited validity as per airtel. I can write big paragraph about their worst support here. There will be no complaints or cases will be taken against them. As thier company is big they can bride to skip this cases. Very bad company and worst one.

I have subscribed for the Broadband (40MBPS) plan from Airtel for 6 months. I was assured of providing hassle free services but after initial 15-20 days, the services kept deteriorating and even after raising complaints to the customer care and the technical guys, the services are not restored yet.

The issue mentioned above impacts my commitments and indirectly affects my health as I need to travel a lot to work (as I am not getting the internet services I was committed to).

Sir i had submited a MNP request for BSNL to Airtel on 9th Nov 2018 and airtel had confirmed that my request accepted and on 14th Nov 2018 at 23.00.00 BSNL service provider stoped their services. But still now on 15th Nov 2018 at 16.55 my airtel sim was not activated. Sir this is my important no. I need it very urgent . Sir my all works are pending without my no. And i am unable to recieve my important calls.
Sir please solve this issue

Thank you