Airtel Complaints & Reviews

Sir my sms service is barred. I tried at 198 as customer care many times last 3days but problem continue. Customer care service operator said to wait when i called at 198. I waited since last 3days. My works are pending due to this problem. Company says no.1 network of india. But after facing this problem and their response i can say many other companies do much better. Please do something

I want call recording on august 25th night at the time 10 to 12 from [protected] to [protected]. If your helping in this you are very much helpful to me try to help me out. I am facing a problem in family a lot me n my wife is not happy in my home try to understand please please please help me. We are holding new born baby with 5 months at least for my baby sake help me guys in telugu runapadi untamu i am greatfull to you if help me

In virar, near viva college there 1 gallery of airtel they don't have any manners to speak with customer... They all 3 are literally scold the customer and torcher the consumer... And always lies...in our area many a people complaint on them because of the behaviour.. And they always said it's airtel's rule not us airtel gives us rule criteria and we act according and all.. There are such a worst people that's why we think switch from airtel from my device and many my friends... Plz do something for that

Whatsmob service activated without i asking for or activating from my airtel number. Amount of rs. 75/- is also deducted from my prepaid balance. I deactivated as per sms from airtel. But money is not credited back in my prepaid balance. I got message that this service is activated n my airtel mobile number. I even do not know what is this service. I never activated it. This is really a theft by this company airtel. I request you to look into this & get my hard earned money back from this thief.

With regards, I want to tell u that I have not subscribed for any prime zone services and my airtel account balance is deducted without my consideration of ₹20 without any reason. Please take some necessary steps in this regard and refund my account balance.This thing was also happened with me in the past. Thos company is a minting machine which defrauds customers and con them.

Hope for a quick action!

Airtel — wrong deduction of rs.20 for bhakti sagar portrait

Today's received a sms that 20₹ deducted from my airtel mobile a/c. [protected]

Balance deducted without my permission, i dont know whether service of bhaktisagar portrait has been started on my airtel no or not. Without any request and deducted rs.20 from my account balance. Please stop service and return my balance as i have not requested for this service.

I am complaining about that I'm my area network is not so much fast and other person are suffering from the same problem in my area. We choose airtel because of its fast network you are but we are eligible for fast internet you are telling in some advertisements tha okala tells airtel is the best and fast network we don't think so please my request is to make the network further better specially in my area

Dear sir/ madam
Please close my airtel payment bank account no. [protected].
I am want a new opening airtel payment bank account.
Puneet Yadav
Name as aadhar and pan card
Village - Ahirauli, Post office - Hathini, Indara, District - Mau, State - Utter Pradesh Country - INDIA
Dear sir / madam
Please close my airtel payment bank account no. [protected].
OK THANKS

Hi
My Airtel number got deactivated on 25th September 2018. I know why it got deactivated because it wasn't used for a certain amount of time. I mailed airtel guys to reactivate it. They said you have grace period of 15 days and you can send your blood relative to the airtel store with your original documents. My sister went to the Karthik Nagar Airtel store Marathahalli Bangalore only to find out that airtel representatives in the store are denying to reactivate. On asking why, they simply said - "Mam we want an email from airtel customer care saying that they have allowed us to re-activate and that you are the authorized person". I then mailed the airtel customer care and the nodal officer telling them that my sister went to a store and such things happened. I requested them to send the authorization email to the store in which they have also authorized the person(my sister). To this they are responded every singe time with this email :
**********************************************************
"Dear,
Greetings from Airtel!

This is in reference to your email regarding services not working for your airtel mobile number xxxxxxxxx.
At the outset, we regret the inconvenience caused to you.
We would like to inform you that services for your airtel mobile were discontinued on[protected] due to no usage found on your number in last 90 days. Usage could be with respect to
an outgoing call, SMS or data usage. Beyond 90 days period, in case of no usage, charges of Rs.20/- per month are deducted from main account towards service extension for 30 days.

Due to insufficient balance, the amount could not be deducted and services were disconnected permanently.
Further, you may get the same number reactivated within grace period of 15 days from the date of disconnection by paying reactivation charge of Rs.20/- at airtel relationship Centre in home circle.

We request you to visit airtel store any of your blood relative (Father or Mother or Brother or Sister) along with the documents to reactivate the SIM in home circle only.

For your convenience, we are including airtel store details URL which will help you to get nearby store http://www.airtel.in/forme/arc/reach-airtel

Thanks for reaching out to us. Delighted to assist you!"
*************************************************************

How is this assistance and not harassment. Every-time I tell the airtel guys that my sister(a blood relative) went for re-activation and every time the store manager denies reactivation. Still the airtel customer care instead of helping me is sending this unnecessary answer. Why are they not sending the email to the store for authorizing the store and the person(my sister). This is ridiculous.

Airtel is world's worsest mobile company.me and my friend purchased 2 airtel prepaid connections one from delhi and one from Bareilly.
currently we are living in shahjahanpur (UP).
We are facing this problem in moh. Nisarzai Dhaka talab near choti line malgodam shahjahanpur). distt shahjahanpur, uttar pradesh..but we are very much unsatisfied with the netwotk of airtel because network is too much fluctuating. we are unable to talk to our family and friends from last one and half month.we have complaint so many times in local airtel office and airtel customer care.they take our compaint. they promise to resolve but no improvement in network.our cells are mostly not reachable .some time i have to make some urgent calls. but there is no network in my cell. till date i have launched so many compaints in airtel c.care. but no improvement in signal and in call and network Quality .there is cell site of jio parallel in airtel.i used jio for 1 year. but i never faced this kind of problem in Jio.
my 1st complaint no is -[protected]
my 2nd complaint no is - refrence no CCDRP[protected]
MY 3RD COMPLAINT IS REFERENCE NO -C4GSP [protected]
one more issue is whenever we talk to your cutomer care executive they cut my call without listening to them.
one of your executive told me that you can not use your airtel sim in 2G mobile phone. Is this true???
that means airtel is only for 4G mobile users.
they are making us fool thay are giving advice for buying 4G phones
many of your executives name is jyoti gangwar and Poonam, mani rao. they are vary bad executive to talk .also for airtel.thay don't understand a simple thing intead of giving solution thay are saying to buy new 4g phone.

please help me tell me procedure to fire case against airtel for giving me mentally harassment.I have all call recordings of
that two mobile no.s are
1. [protected] (meraj ullha khan purchased from bareilly)
2. [protected] (arbaz khan purchased from delhi)
we both are facing network and calling problem in moh. Nisarzai Dhaka talab near choti line malgodam shahjahanpur). distt shahjahanpur, uttar pradesh.
We have also talk to near by locals about airtel thay are all unsatisfied their complaints also not soved and almost all of them switched to other networks.
YOU GAYS MAKING US FOOL BY SAYING WORLD FASTEST NETWORK...SHAME ON YOU AIRTEL.
HOPE THESE HARSH WORDS CAN MAKE ANY CHANGE IN AIRTEL AFTER ALL UNSATISFIED COMPLIENTS
THIS IS MY LAST COMPLAINT IF NOT GET ANY RESPONSE I WILL ALSO SWITCH TO ANOTHER NETWORK SOON.

Sir,
I booked airtel online store samsung galaxy note 9 on[protected]. They are given delivery date on[protected]. Today[protected] still i am not get the any call or message from company.in the company website it's showing delivery process. I don't have shipment number or company address. It's worst and poor service from airtel online store.

I pre booked my apple iphone xs 256 gb on 26th of september 2018 as a banner was there on my airtel app that i could pre book iphone being a premier member and it would be delivered to me on 28th september which was the date of release of the phone. But i was fooled today is 2nd october and still they have not delivered. I feel cheated as i could have bought it on 28 but since i paid the full amount to airtel i cannot do that too. So it was a false promise from airtel and being a consumer they have fooled me. Action should be taken against such company so they do not fool customers like this.

I have raised problem with set top box on 28-sep, engineer visited and confirmed fault with set top box and it needs to be replaced. After that no one have called us and no updates about the ticket. These are ticket numbers raised so far for fixing 1 simple issue (Replacing my set top box). Everytime i got different answers when calling customer care number, sometime it is said "server is down can't fetch the details we will give call back soon". Still not received call back. Sometimes it is said "no stock of set top box sine 28-sep". If stock is not there even if you have shipped other states by now it should have reached chennai. Still i have not got any solution.
Ticket numbers:
[protected]sep
[protected]sep
[protected]sep
[protected]sep

I am raviaknt nikale. Customer of airtel network. Facing problem of no network at my resident area in kalyan west near bhanusagar talkies, kalyan station area. And airtel network is always collapsed where ever the most places i visited. The range of network is so poor and it's too inconvenient, since i busy with blood arrangements types of social work it's become to irritating. Could not make any call at emergency basis. Please provide me a good solution.

My prepaid no in airtel [protected].but i send my topup recharge
on 28/9/2018 bysbi ac top up rs 100x2=200.but telno not recharged
nor money was credited back.i have also recharged topup of same
telno on 29/9/2018 of rs 100 by bank sbitop up.but same was not charged
nor money was credited back.pl do need full-sk bhatt

I am having a postpaid airtel mobile number [protected]. Around a month back i had telephonically requested airtel to remove data booster activated on my above said mobile number for which i am being charged rs100/- per bill cycle. It was done so by airtel at that time. However, the same booster pack has again been activated on my above said number without my consent as is reflecting in my current bill dated 27/09/2018. The same should be deactivated immediately under intimation to me and not to activate any services without my consent.

Akhilesh
Dwarka, new delhi

I have recharged my airtel number [protected] on online using MY AIRTEL APP.
The same amount has been debited from my bank account.after that i received a message from your side like below

(((''Your airtel mobile [protected] online recharge txn ID[protected] of
Rs 499.0 has been initiated. Please keep the txn id for future reference.))) .''

after some mins i received one message saying

''Rs.499.0 online recharge of Airtel mobile [protected]; txn ID[protected] has failed due to a technical issue. Refund will be processed within 7 working days.''

After this issue i called the airtel customer care and said my issue the call center officer named ''PRAVEEN FROM CHENNAI SANTHOME was talking with me, he did not answer my question properly and he was talking with me very rude and rough his talk was not fair he said me to change your network to other network. and he disconnected my call without any proper answer.

So kindly take the necessary action on the above person immediately and Please teach him how to talk polite with the customers of airtel.

MY CALL WAS AT 21.29 ON 01.10.2018.

THANK YOU.
P.R.BALASUBRAMANIAN
ALTERNATE MOBILE : [protected].
MY AIRTEL NUMBER : [protected].

They have deducted my rupess 35 for unnecessary service called short film. I had never activated the service, this is not the first they they always does this whenever i recharge above rupess 50. It is a bit sad because iam their users from long time still they are doing this. Their customer service also has a worst experience from past one year. Please look into this matter kindly.

I get a call from airtel on 14th for technology upgrade with a ask for additional rs 1000 for installation and i agree to the same.

A couple of days later some people come to my house, remove the copper connection and put the fibre wire. On checking the voltage (Which was high from backend) they assure me to come back in two hours and leave me without internet.

On multiple calls and a week later, they come and activate my old connection with the router at the entrance of the house to save wire and assure me to fix the fibre connection in 1 day.

Its more than 15 days now and still no one is able to fix my half done connection. All i hear is false promises. Please tell me what should i do? If you cannot fix the issue, please come and take your router. Also dont expect me to pay a single penny for the "worst" service ever.

Past Eight months i am facing network issue. N number of times complaint but still no response from Airtel. Very very poor response. If i dowload or upload the image it will take too much time. Buffering time take too too too much time. I have to wait 5to10minutes for dowload or upload. Very poor response from Airtel customer care. Every month rent i have paid 499+ taxes but not worthable. They are cheating me. Airtel organization agreed network problem but rental amount charged its nearly 600rupees. Kindly solve my problem.