Airtel Complaints & Reviews

I have two post paid connections of airtel numbers being [protected] and [protected]. I work as marketing manager in a private company and travel often on official work.in the month of september, i had been to jaigaon
(Located in west bengal, border of india bhutan border) for 2 days. Airtel has charged me international roaming charges and activated pack of rs 999/- per day, for both phone numbers without my consent for rs 2000/- each. I did not travel to bhutan but still i was billed for it. I wrote mail to airtel and called helpline informing that i had been wrongly billed and had not traveled to bhutan and their reply was that my phones got connected to towers located in bhutan and hence charged. Without having used, i had to pay 4000/-.
How can a consumer ensure that his phone is connected to local tower or international tower while travelling to indian border areas.

I have raised this issue multiple times with airtel. I belong to bangalore. Often when i try to call a number outside bangalore, it gives me a message "std/isd facility is not available in your phone". This doesnt happen always though. I have raised this complaint with multiple times with airtel but no use. The latest complaint number that i raised reference number is 87982696.

On dated 4/10/2018 received a sms that 20₹ deducted from my airtel mobile a/c.

Balance deducted without my permission, i dont know whether service of bhaktisagar portrait has been started on my airtel no or not. Without any request and deducted rs.20 from my account balance. Please stop service and return my balance as i have not requested for this service.
I have made complaint airtel customer service but they don't satisfied me about this and their behaviour is not good.

I have never subscribed services anything like ganna khajana and suddenly a message comes that your gaana khajana service has been activated and 90 rs has been deducted. I don't know why they diducted this amount of my recharge. After few days i got another which diducted 5 rs and i had 7 rs recharge. I don't know why this is happening please help.

May 28.09.18 sbi internet banking se 100 ka recharhe [protected] number ko kiya. Recharge successful huwa karke message aaya. But recharge nahee huwa. Tho maine airtel custemer care se sampark kiya. Or sbi se sampark kiya. Dhono tharab se koi jaankari nahee dhay raha hai mera 100 gaya kaha mujhe samaj may nahee raha hai complaints bhee dhono pax kiya. But solve nahee huwa

I have recharged my mobile number [protected] through net banking for rs. 558 on 6th oct 2018 and received an sms with transaction reference [protected] and airtel1/del/prepaid txn#[protected] of rs. 508. Bank transaction was also completed successfully but my mobile did not recieve a recharge successfull message and i had to reperform the recharge for rs 508. Now i got message regarding the recharge, resulting in the amount being debited twice from my bank account.

The sim was registered immediately after buying, on the 22nd of september this year. I am having call out problem since then, i only receive calls. My phone number is [protected]. Please help me to solve this problem. I load card but i cannot make call nor sent message. Please try all your possible best to solve the problem for me. If there is any.

Sir i want to know how this service is activated on my no without my concern & balance is deducted from my balance @ of rs 50 /week. Im not at all interested in any service of this kind if iwill be interested i will contact with your call centre. Now i want to immediatly deactivate this service for my no and refund my deducted balance till now it was deducted in the name of mhealth. I ll be very thankful for your kind help.

The following balance is deducted automatically from my airtel account. My no. Is [protected]. There were no any type of request or initiation regarding these balance deductoons from my end. The deducted balance ate following:
Starstuck activated @ rs. 35 on dated 28-sept-2018
Starstuck renewed @ rs. 5 on 4-oct-2018,
Starstuck renewed rs. 35 on 5-oct-2018
Fun music activated @ rs. 75 on 6-oct-2018
So, total rs. 150 deducted. Kindly refund the balance in my account.

Team,

I am writing this with regards to the broadband connection.

There has been a miscommunication in the new connection where the connection has been bought under my number [protected].

Kindly take a note that I HAVE NOT BOUGHT ANY CONNECTION FROM AIRTEL.

I am using this number just for internet purpose and it is a prepaid connection.

This is really disappointing to know that the new connection has been assigned without doing a background check.

Highlighting the fact that I had called airtel customer care and explained the concern and no luck.

Request your IMMEDIATE action in cancellation of the unordered broadband connection from my number.

Hope to hear from you immediately!

Thanks,
Bhagya Shree

Hi,

Mobile number: [protected]

Given new postpaid sim number:[protected]u

Imsi number: [protected]

Customer name: mohammad arif mustafa

Postpaid residence address: hsr layout, sector 7, bangalore, ka - 560068

Last week on thursday i given request to port my prepaid airtel to karnataka postpaid connection, and hence all online biometric aadhaar authentication form submission and residence verification done on the same day,

Yesterday night i got one sms regarding postpaid connection activation around 9:00 pm about post connection to be activation on around 10:52 pm, and so around 11:00 pm when i check my prepaid connection signal, it was gone,

So i waited for one hour and then injected the given last week new postpaid sim by that airtel guy, but till time it not activated.

Even the 198, 121, [protected] all numbers are useless and vague too and no support services, nothing just the automated voice, that's it and now feeling very remorse and regret on why should i requested for postpaid connection.

Is it something there which called customer support services! To activate my postpaid sim, all sim related details are already given above.

I don't know whether it's happening with me or with all, i am facing huge network issues whenever i recharge to any unlimited prepaid plan of airtel.

*apparently, there is no issue when there is no unlimited plan recharged in my mobile.

Below are the issues that i am facing during the usage of airtel 399 & 448 unlimited packs.

* network fluctuation. Frequent fluctuations (2g-3g-4g & vice verca) happen every time.
* no signal during the call (Even i am at center of city (Hyderabad).
* call gets disconnected during the voice call automatically.
* poor internet connection even the signal strength is full with 4g.
* call doesn't get connected.

So, it seems that the airtel is not providing the quality service for unlimited packs.

I have 4G internet connection but there are very slow internet in my phone. I have already complain Airtel compny but till now no solution.There are no best service provide by this company. The company say that it provides daily 1.4 GB data but I don't got this because of slow internet access.Abaut this I complained to company but they don't hear my complaints. Please help me. Thanks
Moolchand Swami

Dear sir,
My name is ponnusamy, my airtel prepaid mobile number -[protected]. I am kindly requesting you for out going and incoming call history from april to till this date. I am ready to pay applicable charges. Please can you send through by my e-mail id [protected]@gmail.com.
If there is any procedure to get call history, please let me know how can i get call records.
Thank you

Re installation of dth
From last 7 days i tried to reach with every one.. Call at customer care around 3-4 time. Call received from care 1 time.. Contact to recessional costumer care by 4 times but no one resolve my issue..
The area engineering is very third class person i complain for him around 4 to5 times earlier. He don't want to reinstall as per socity rull like connect give from outside point.. He want to drill the wall.

Request to you please help

Since last 2 days we are trying to activate the network but nothing is happening. The pack was activated on 28/09/2018 for rs.2999 and the mobile worked for 3/4 days. From 3/10/2018 the network has stopped completely. Already mailed to [protected]@airtel.com and nodal officer but it is still not functional. There is network issue and i[censored] give free pack doesn't serve purpose. We have reset the network couple of times, removed sim etc whatever nearby store agent had advised done but the network is still not available on 3rd day. Kindly do something. I am trying to complain on 121 but the ivr goes on and not able to speak to any customer care executive. Tried [protected] but that also not able to reach.

I have been charged by airtel for using value packs and services that i haven't asked for. Initially i ignored but now it's like every week they keep for deducting rs 20 and rs 35, and when i sms stop to the concerned number they deactivate the service and start the same next week. There has been neither any solution nor any refund from the side of company. I wholeheartedly advice the airtel company to stop using these ugly ways to get money for advertising themselves, instead use this to improve your services. I you can't, let us know, we will consider this as a donation to you for improving your services.

Dear sir / madam,

I am facing 4g speed network issue at my residence from past 1 year. I called to customer care and complained regarding this issue for more than 3 times but still the issue is not resolved. Whenever i ask they will tell we are working on it. And i am getting a bill of 700rs per month. I can pay the bill for call charges. But till the network issue resolves i won't pay my internet bill. Or else give me the waiver in every month bill till this issue resolves.
This is my concern.

Please look into it and resolve this issue at the earliest. It's taking 5 minutes to load the status in whatsapp. This is the problem i am facing from past 8 to 9 months.

Appreciate your quick response and resolution for this issue.

Thank you!

Warm regards,
Madhu bharadwaj n.
Mob : [protected]

I reached to airtel store alambagh lucknow. I want port my sim in airtel prepaid. An employee (Honey singh) i met there. I told him to port my sim in airtel prepaid then he was suggested me take a postpaid sim instead of prepaid but i refused and again told him that i want prepaid after that he was continuing to tell me about the plans of postpaid, i refused then he port my sim just by taking a thumb impression and take a charge 250 ₹. I thought that he port my sim to prepaid as i said but when my sim is activated i came to know that it was postpaid then i call him to told why u port my sim to postpaid. He said sir i take ₹250 from u which was postpaid charge how i know it was postpaid charge then he told me i was telling u the plans of postpaid. So if he tells me the plans then what is my fault. Now he was telling me to pay bill till 4 months then it was changed to prepaid otherwise close the sim. How i close the sim it was my important number and why i pay the bill it was not my fault as u see.

Dear sir/madam,

Iam banu. K [protected] from thiruvallur tamilnadu, iam buying loan last few [protected]@30.09.2018 on instamoney provide rs.5000 get for via mobivik app unfortunately this rs.5000 going to main balance for my mobile number [protected]. I need cash very very urgent. Iam not a milliner's, any person's recharge of rs 5000 take the lone too... Kindly please understand to me... So, kindly help me...
Thank you,
K. Banu

[protected]/[protected]
[protected]@gmail.com