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Updated: Nov 11, 2025
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S
Sunil14181
from Chennai, Tamil Nadu
Oct 1, 2018
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Hi,
This is sunil. From last 3 days i could not able to access the internet because of 3g or 4g icon disappeared on top. I have data pack in my number then why it's not connecting. I am facing many problems due to network disconnecting. I went to airtel showroom and got duplicate sim in the same number, after activated also i m facing same issue. I got frustrated from last 3 days. Kindly give response immediately. Otherwise i will port to other network.
Airtel customer support has been notified about the posted complaint.
I have been trying to tele verify my new airtel number for the past 24 hrs
Everytime it says that the system is facing some problem currently and the call gets ended please suggest some solution
Please contact my email [protected]@gmail.com
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    $unny1995
    from Gajuwaka, Andhra Pradesh
    Oct 1, 2018
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    I have made payment to recharge my mobile no on 19.09.2018 3.20 pm through netbanking (SBI)on my airtel app. Payment was successful but my mobile number is not recharged.Today i, e 1.10.2018 still I didnt get any refund after all these days.I am really frustrated with this kind of service.

    I have not received any message or transaction id from your airtel network and I cannot find any transaction details on my airtel app.Please refund the amount to my bank account as soon as possible.
    Airtel customer support has been notified about the posted complaint.
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      4
      4sourabhshukla
      from Kunigal, Karnataka
      Oct 1, 2018
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      Address: 560076

      Hi, i have been a long time airtel customer and a privileged one on account of my post paid connection and have always cleared all my bills regularly. Airtel has always been communicative of all their offers, plans and charges and hence my bill has never been a shocker as such. But on my international trip this time i got a shocking bill amount of approximately 6800 rs. Whereas my regular bill is usually about 800 rs. I understand some of the charges which were on account of 1 incoming and 2 outgoing calls in international roaming, and the usage of data for a brief while in dubai. So considering that i understand if the bill amount is somewhere in the range of[protected]. But then i see some charges added like data plan 649 activated everyday which i'm not aware of nor i received any intimation ever. I have decided to terminate my airtel connection and end with paying only the charges which i have used for. Also this issue is a serious concern as many people have face something similar and a stringent action in this regard has to be taken.
      Airtel customer support has been notified about the posted complaint.
      Dear inforam
      Airtel 4g network service bad
      Download, browser etc everyday proper check and inforam Airtel 121.
      Please provide Airtel 4g service fast service 4g internet download, browser.

      SARHOAL Gaon sector _18
      Lane no-06 near Yadav cable
      Gurgaon Haryana 122015/16
      Airtel staff name is priyanka.she shared my contact details to unknown person without my permission everytime not just once..please take action about it..hw can they share anything without customers peemissions.
      RS 105 paid sucess but reference no not generated
      ANAV AGARWAL
      payment mode - AIRTEL PAYMENT BANK - [protected]
      AMOUNT 105
      tranjection id - [protected]

      please solve or refund my money back in to my account or if paynmet is sucess then plz provide reference no.

      ANAV
      [protected]
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        J
        Joy Hegade
        from Bengaluru, Karnataka
        Oct 1, 2018
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        Address: Bangalore, Karnataka, 560069

        I am also facing this issue from past 20 days. When i call a landline no within a karnataka circle (In karnataka only from one district to another district) a voice telling like 'this call cannot be connected'..., i called customer care and those people are telling like, from our side there is no issue..! I changed the sim card between 3 different mobile handset, but issue remained same, airtel peoples also unable to find any issues with my no..?
        Airtel customer support has been notified about the posted complaint.
        Nov 21, 2018
        Updated by Joy Hegade
        This Problem is still not solved
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          B
          bablu.kumar
          from Gurgaon, Haryana
          Oct 1, 2018
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          Address: Gurgaon, Haryana, 122001

          Respected Airtel management.

          Sir, I got lot of wrong calls and missed calls to my Airtel number. Please send me the incoming and outgoing calls list of my number for the last year (2018- june to 2018- sept.) months.Please send me the calls list of my number to my mail id as early as possible.
          My Airtel Prepaid account number is [protected]
          My email id is:[protected]@gmail.com
          Thanking you sir.
          Yours sincerely,
          bablu kumar
          Airtel customer support has been notified about the posted complaint.
          I cancelled porting request and sent email and answered multiple calls from airtel telling I want to cancell porting. Still I am being flooded with calls from. Airtel every days. 2 to 3 times a day since 1month Can you please register complain against airtel and help me?
          Myntra apps lapu number chahiye i am javed alam
          my village name is jalaldi tola
          I recharge my airtel number with my net banking mistakenly twice times so kindly refund my amount of Rs.249
          Sugan T's reply, Sep 22, 2018
          I recharge my airtel number with my net banking mistakenly twice times so kindly refund my amount of Rs.249
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            S
            SHREEKRISHNAA J
            from Chennai, Tamil Nadu
            Oct 1, 2018
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            Address: 600047
            Website: www.googleadservices.com/pagead/aclk?sa=L&ai=DChcSEwi6xvfB0eTdAhVZDCsKHfqXDH8YABAAGgJzZg&oho

            I contacted airtel, for a new broadband connection a year back. Their executive called me and asked me to pay for 2000rs as installation charges and received a receipt. But i didn't get the connection. When contacted airtel, i wasn't given a proper answer instead i was said that i've been cheated by someone. How the details of me got leaked to someone who is outside airtel
            Airtel customer support has been notified about the posted complaint.
            No need longer i will tell my friend also its become very week single advertisements is so big but very bad experience
            My sim was chase my phone because my sim card not available my phone so I request my sim card was blocked so sim card not calling at present please my sim card was blocked my sim card number [protected]
            [email protected]'s reply, Sep 24, 2018
            Chasey sim card
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              M
              me_kartik15
              from Nashik, Maharashtra
              Oct 1, 2018
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              airtel service after porting

              Address: 411043

              I've ported my number from vodafone to airtel assuming that airtel has better service and network. But now i'm frustrated. On the 22nd of september, i requested for porting from vodafone to airtel. On 26th of september, i received the message from both carriers regarding approval and acceptance of porting the number. The porting was successful i restarted the phone, it shows full network on my phone. But i'm able to make a call or receive...
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              N
              Nikhlesh Taneja
              from Patiala, Punjab
              Sep 30, 2018
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              Address: 147001

              I ordered dth which is was told the next day morning 9:30 will be installed, so sacrificed my work, time and money and waited till noon. I mailed a complain to them and they said that it will be installed the same day be patient. Another day i got a call from customer care convincing me that they will get it installed the same day, so i waited for them and missed a funeral of my known, but false promises. The same day at 18:53 i received an sms stating that as per my request my order has been cancelled which in real i had not requested to cancel. Such services are costing bucks to the public and wasting time which is crucial. Shut down business if you cant provide.
              +3 photos
              Airtel customer support has been notified about the posted complaint.
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                S
                Shekabhi27
                Sep 30, 2018
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                Address: 560103

                This is regarding my airtel prepaid cellular connection which got deactivated after i moved to canada. I had done recharge of rs. 2500 before arriving here but now i am not able to receive any messages on my phone. This is very frustrating as i cannot receive any otp to carry out important business transactions. Kindly resolve this issue at the earliest as i am not able to access my bank account and other transactions without the otp.
                Airtel customer support has been notified about the posted complaint.
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                  J
                  Jaydev Ahir
                  from Mumbai, Maharashtra
                  Sep 30, 2018
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                  Address: Navsari, Gujarat, 396590

                  There is a network problem at location gj sh 165, palghabhan, gujarat 369590
                  I cant talk properly even if i outside home. Its on the way to anaval to vansda road. There must be a another tower need in the area for better service.
                  I can't talk, internet is so far for me at this place, i want result asap.
                  I have already mention the problem what else you want me to put in the details bloddy # things
                  Airtel customer support has been notified about the posted complaint.
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                    nimesh007
                    from Mumbai, Maharashtra
                    Sep 30, 2018
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                    Address: Thane, Maharashtra, 400601

                    I have perchece rs.50 recharge card today but the card got wet and tore from middle. So i am not able to get the secret pin of the card
                    I reques you to plz help me in this case plz mail me the secret pin or plz recharge my phone no
                    Contact details-
                    Email-nimesh. [protected]@gmail.com
                    Phone no-[protected]
                    Serial no-[protected]
                    Secret no-xxxxxx50044784
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                      I
                      it mob
                      from Noida, Uttar Pradesh
                      Sep 30, 2018
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                      Address: Gurgaon, Haryana, 122002
                      Website: broadband

                      This is to complaint you that we are facing serious issues in regards to broadband connectivity and mobile network connection neither the broad band connection nor airtel mobiles connection stays stable thorough out the day at our outlet. To at further every customer up-to visit us face the same issues and end up companies for same. Most of guest had to go in either of outlet corner to get some sort of connection. Request you to talk the corrective measure to fix the issues as either adding booster or any other way.
                      Looking forward for positive reply...
                      Airtel customer support has been notified about the posted complaint.
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                        R
                        raigarh
                        from Morena, Madhya Pradesh
                        Sep 30, 2018
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                        Address: 496001

                        Today's received a sms at 4.49 pm that 20₹ deducted from my airtel mobile a/c.

                        Balance deducted without my permission, i dont know whether service of bhaktisagar portrait has been started on my airtel no or not. Without any request and deducted rs.20 from my account balance. Please stop service and return my balance as i have not requested for this service.
                        Airtel customer support has been notified about the posted complaint.
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                          J
                          Jayalakshmi Naidu
                          from Bengaluru, Karnataka
                          Sep 30, 2018
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                          Address: 560068

                          I had requested for relocation of Airtel DTH on 03rd April 2018 from Banaswadi to Akshayanagar. They had to fix it on 05th April 2018 at the new place. Disconnecting was done promptly. The new place could have only 1 DTH connection. Since I had TataSky. I opted to disconnect Airtel. I had issue with transferring the Airtel Fixed line connection too. Which finally after months of chasing they finally closed. DTH was pending despite me calling them. Finally they collected the DTH boxes in September 2018 and are stating they will refund 1K. I had already taken a yearly subscription with 1 add on connection.
                          The supervisors who picked the call escalation have stated that I would get the amount from April since the relocation was unsuccessful.
                          Airtel customer support has been notified about the posted complaint.
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                            K
                            katlek
                            from Mumbai, Maharashtra
                            Sep 30, 2018
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                            Address: Pune, Maharashtra, 411014
                            Website: airtel

                            My mobile no. is [protected], previously I was able to use 4g network, but before 2 days, the sim gets deactivated, then the airtel customer service gave me a new sim with a same mobile number. I'm able to stream videos with a full network, but when it comes to surf on google, play store, playing games, surfing on amazon, using google maps, instagram, it shows please check your network. I thought that there might be some issues with my phone so I reset my phone then also the issue is not resolved. Except for youtube, I'm not able internet faciltiy, I've checked all setting for my phone, 4g is active, but then also it shows speed of 0.00k/s when I use my internet to surf on play store, google or play games.
                            Airtel customer support has been notified about the posted complaint.
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                              dpathak58
                              from Delhi, Delhi
                              Sep 30, 2018
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                              Address: New Delhi, Delhi, 110077

                              Complaint no 3586101. we have an agreement with airtel that if my mobile got damaged, this will be repaired by airtel only and the chargable value should be under Rs. 12000. against the same we have Submitted complaint last week when my mobile got damaged in a road accident but till now they are delaying my case voluntarily by asking unnecessary documents and fake update on link and all. Nobody is responding properly. They are just harassing the customer and irritating very much.
                              Airtel customer support has been notified about the posted complaint.
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                                S
                                sumit chaurasia
                                from Mumbai, Maharashtra
                                Sep 30, 2018
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                                I have forgot my date of birth please help me to find my date of birth which i have registered [protected] i forgot my date of birth please help me...this number i have register in airtel money there what date of birth given i forgot please help me i have call to 400 and [protected] they did not respond me i have forgot mpin what to do now ...because i have some money in my wallet i will lose all my money please help me
                                Airtel customer support has been notified about the posted complaint.
                                Sep 30, 2018
                                Updated by sumit chaurasia
                                plz sir help me otherwise i lose my big amount of money
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                                  Ajaz Sk.
                                  from Nashik, Maharashtra
                                  Sep 30, 2018
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                                  Address: Thane, Maharashtra
                                  Website: [email protected]

                                  I have opted for Airtel DTH HD CAM services basis Airtel provided me the same on paid basis for one year, but after that they are expressing their in efficiency and asking me to purchase a HD set top box to avail the services. I wrote several mail to them but to no vail, the team over their are behaving arrogantly and every time asking for visit charges though being no fault of mines.

                                  Pls Help

                                  Ajaz Shaikh
                                  [protected]
                                  Airtel customer support has been notified about the posted complaint.
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                                    Pratz3107
                                    from Udaipur, Rajasthan
                                    Sep 30, 2018
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                                    I got a message saying that rs.20 has been deducted from my account though i am not using any primezone service. I have received today 30th september on early hours @2.45 am. Please check and refund my deducted amount. Please acknowlege my complain. Message appears like below:"thanks for using primezone. You have been charged rs 20.0 from your airtel mobile account. For more services, call 56789".
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                                      kaushalN
                                      from Chandigarh, Chandigarh
                                      Sep 30, 2018
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                                      Address: Hoshiarpur, Punjab

                                      I’m writing from Samundra village in garhshankar subdivision of Hoshiarpur Punjab. There’s problem with your 4G service here from last one month now . Even I’ve called to your customer care a week ago and they have assured to resolve the problem within four hours but I’m sorry to say that the problem still persists. You claim to be the fastest 4G network, but here forget about the speed connectivity is zero.Reaolve the problem otherwise I’ll havr to port .you should keep your promise at least !
                                      Airtel customer support has been notified about the posted complaint.
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