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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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V
Vob
from Navi Mumbai, Maharashtra
Aug 23, 2022
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All sim card company is charging more price for but they are not giving recharge of 30 days and they are harassing consumer and making there own profit please take it on high priority basis and give 30 days recharge with less recharge price
Airtel customer support has been notified about the posted complaint.
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    S
    Suman Rana
    from Contai, West Bengal
    Aug 23, 2022
    Resolved
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    Resolved

    Address: Harranamaldiha deshopran
    Website: Consumer complaint.in

    Harranamaldiha West Bengal Airtel network facing problem Airtel internet speed down slow still issue airtel sim full signal not available facing problem still issue calling coverage facing problem still issue calling voice sound not clear creaking sound facing problem still issue video call problem network facing problem still issue video Buffering network facing problem still issue call drop make calls received calls network facing problem still issue Airtel network 1Signal indoor coverage outdoor coverage Signal 2 still facing issue all customer dissatisfied experience 24 months problem Biswajit Rana [protected] my area 721427
    Aug 23, 2022
    Complaint marked as Resolved 
    Harranamaldiha West Bengal Airtel network facing problem Airtel internet speed down slow still issue airtel sim full signal not available facing problem still issue calling coverage facing problem still issue calling voice sound not clear creaking sound facing problem still issue video call problem network facing problem still issue video Buffering network facing problem still issue call drop make calls received calls network facing problem still issue Airtel network 1Signal indoor coverage outdoor coverage Signal 2 still facing issue all customer dissatisfied experience 24 months problem Biswajit Rana 7602837756 my area 721427
    Airtel customer support has been notified about the posted complaint.
    Aug 23, 2022
    Updated by Suman Rana
    Harranamaldiha West Bengal Airtel network facing problem Airtel internet speed down slow still issue airtel sim full signal not available facing problem still issue calling coverage facing problem still issue calling voice sound not clear creaking sound facing problem still issue video call problem network facing problem still issue video Buffering network facing problem still issue call drop make calls received calls network facing problem still issue Airtel network 1Signal indoor coverage outdoor coverage Signal 2 still facing issue all customer dissatisfied experience 24 months problem Biswajit Rana [protected] my area 721427

    Aug 23, 2022
    Updated by Suman Rana
    Harranamaldiha West Bengal Airtel network facing problem Airtel internet speed down slow still issue airtel sim full signal not available facing problem still issue calling coverage facing problem still issue calling voice sound not clear creaking sound facing problem still issue video call problem network facing problem still issue video Buffering network facing problem still issue call drop make calls received calls network facing problem still issue Airtel network 1Signal indoor coverage outdoor coverage Signal 2 still facing issue all customer dissatisfied experience 24 months problem Biswajit Rana [protected] my area 721427

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      L
      Lucky Rocks
      Aug 22, 2022
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      Address: Banglore Hosa Road
      Website: Airtel.in

      I'm using a postpaid sim Of airtel regarding plan change i was discussing about my Sim with my family on call Incharge of the store Told me with arrogant voice and told get out of the store this is Karnataka not Andhra Pradesh As my sim card registered is andhra he was abusive with me and I think I store isn't not good with the users highly inappropriate Store location: Hosa Road Banglore
      Designation:TL/store incharge
      Airtel customer support has been notified about the posted complaint.
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        S
        Sumitrb
        from New Delhi, Delhi
        Aug 22, 2022
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        Address: D1C/ 72 C Janak Puri New Delhi

        Sir I have 3 Mobile 1 broadband and 2 DTH connection with Airtel all post-paid connation in Airtel black. On 9th of august around 7 p.m. in the evening to customer care on 121 to disconnect one of my number which I am not using any more and one data card connection as well. At that time, I was told it will disconnect and everything was ok. On the 10th of at 6.10 am both of my DTH got disconnect and that time I called customer to ask why they are not working. I was told that changes are made in my plan, My DTH has been change from post-paid to pre-paid which I didn’t ask for. Whole day on 10th I had call numbers of time to get it fixed. At 6 p.m. in the evening it starts working so everything was ok. And all day on 11th august it was working normal. But on 12th morning at 7.10 am it again stop working. All day I have been calling coatomer care to fix it they keep giving me time that they are fixing the problem and nothing happened. I was told to recharge it as it is suspended it might work if I recharge. I did recharge on 3 time and it didn’t work and I have over paid almost Rs. 2000 extra to airtel account. All day 12, 13 and 14 it didn’t work and I have called numbers of time. On 14th I was told to go to store and complaint By Mr. Kohli ([protected]) Area manager for Janak puri. I went to store around 2.30 pm and I was helped by Mr. Mohit in the store in Sagarpur. On 14th in the evening around 9 pm Mr. Kohli managed to recharge from his pocket of Rs. 200 and it start working. And it was showing that it will disconnect again on 20th august. At that time, I have called number of times every day to airtel to fix the problem as revers for pre-paid to post-paid as it was before and I was told they are fixing it. Sir I have 82-year father and 74-year-old mother as they both want TV as normal day activity for news and devotional channels. It was very stressful time for me to as they both were very angry on me. As it was all my fault but it wasn’t it was mistake done call center person. Till today I haven't received any call from airtel and my dth still not working.
        Airtel customer support has been notified about the posted complaint.
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          S
          Sh1999
          from Ludhiana, Punjab
          Aug 22, 2022
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          Wrong pack recharged on my prepaid number of rupees 2999 and i wanted to recharge 3359 and mistakenly recharged of rupees 2999.
          Mobile number [protected]
          Transaction ID [protected]
          I tried everything and customer care number is just useless as we can't talk to customer care executives.
          I want money refunded at the account from where the transaction takes place.
          Oct 1, 2022
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Aug 22, 2022
          Updated by Sh1999
          I talked to CUSTOMER care executive as well. I ask them to not refund it but reverse the pack to the other airtel number that is my mother's number. But she said i can't do anything because the recharge is done by other app and not airtel thanks app.
          What does this mean if a person don't use airtel thanks app then they won't give any solution to anyone.
          What the hell is this. What kind of ### service they are providing.
          I just want refund else reverse it to other airtel number that is [protected]
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            K
            K2v2
            Aug 21, 2022
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            I have recharged an Airtel number with a fixed cashback, on Aug 21, 2022 at 7:52 pm. On Airtel Payment Banks. It had a cashback offer of ₹10 to ₹30 (atleast ₹10) but didn't receive any cashback. And no response on from the company on the app.

            Order Id:[protected].
            +1 photos
            Airtel customer support has been notified about the posted complaint.
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              S
              srikanth2178
              from Srikakulam, Andhra Pradesh
              Aug 21, 2022
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              I have approached an Airtel executive for a landline connection. He told that if broadband connection is taken, we can have the landline availability also.
              So I have taken a Broadband Connection along with a Landline connection from Airtel Agency in April 2022.

              From there, both landline and broadband connections worked well till June 2022.
              In July 2022, the landline connection stopped working. After talking with the local executive, they stated that landline connections were stopped in our area.

              I have talked with the customer care and then also I couldn't get the solution.

              I request to resume my landline service.
              Airtel customer support has been notified about the posted complaint.
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                D
                darkviolet05
                Aug 21, 2022
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                On 21/08/22 I did a transaction of Rs. 549 on Airtel thanks app 2 times but msg of fail has come though amount of Rs.549 got deducted from my account 2 times. I'm not doing the recharge again afaird that they will again deduct money.
                Airtel customer support has been notified about the posted complaint.
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                  M
                  Mohammad5768
                  Aug 21, 2022
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                  I recharged amount of rs 719 to a wrong number. Please cancel that recharge and refund the amount. Or atleast reverse the recharge to correct number.
                  Transaction I'd:[protected]
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    Anil Sasidharan.
                    Aug 20, 2022
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                    ​This is very shame and pathetic service of Airtel team that even after repeated complaints to you regarding the issue am facing on my 4 airtel numbers, still you are not able to clear the issues or you not taking any responsibility to solve the issue.Im not able to make any landline calls to anywhere in India on my airtel numbers [protected], [protected], [protected] and [protected] for last one week and airtel support team is asking me to wait for 2 more weeks.

                    Im not able to take care of my clients for two weeks and airtel team is not at all responding to my complaints
                    Airtel customer support has been notified about the posted complaint.
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                      shuj009
                      Aug 20, 2022
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                      I had made Airtel broad band bill payment of Rs 2179.44 on 18th April 2022 and letter When i got next month bill Airtel claims that they have refunded Rs 1422 on 28th April which i have not received till date.

                      i have followed up with all the escalation contacts from Airtel and also visited their outlets but of no you. They say the request is still in progress and it it escalated at their end. Every time they copy paste same response.

                      I need my refund along with compensation for delay and mental harassment under any valid provision under consumer act.

                      Below is the Email exchange with Airtel where you can find all the details.
                      appellate.[protected]@airtel.com, appellate.[protected]@airtel.com, appellate.[protected]@airtel.com, appellate.[protected]@airtel.com
                      ----- Forwarded message -----
                      From: Ahamed Shariff
                      To: "[protected]@yahoo.co.in"
                      Sent: Saturday, 20 August, 2022 at 10:19:25 pm IST
                      Subject: Fwd: Re: Re: Re: Re: Re: Re: Re: Fwd: Fw: Your Amazon.in Order [#] -[protected]

                      ahasha

                      [protected] Forwarded message[protected]
                      From: Ahamed Shariff
                      Date: Fri, 5 Aug, 2022, 8:42 pm
                      Subject: Re: Re: Re: Re: Re: Re: Re: Re: Fwd: Fw: Your Amazon.in Order [#] -[protected]
                      To: appellate southabts

                      I had enough of patience now i need my money back asap. How many more years you want to resolve? 100 days not enough for you investigate and resolve this issue?

                      Regards,
                      Ahamed

                      On Fri, 5 Aug, 2022, 5:35 pm appellate southabts, wrote:
                      Dear Priyanki Das,

                      Warm greetings from Airtel!

                      I am writing in response to your email about refund issue for your Airtel mobile number [protected].

                      We regret the inconvenience caused due to delay on your request. We would like to inform you that your request is still in progress. Its priority of our team to resolve it as early as possible and we will keep you informed on this.

                      We thank you for your patience on this

                      You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.

                      Regards,
                      Airtel - Open To Questions

                      ________________________________________
                      From: Ahamed Shariff
                      Sent: Friday, August 05, 2022 03:38 PM
                      To: [appellate kk, appellate southabts, appellate kk, appellate southabts ]
                      Subject: Re: Re: Re: Re: Re: Re: Re: Fwd: Fw: Your Amazon.in Order [#] -[protected]
                      ** External Email. Treat hyperlinks and attachments in this email with caution. **
                      Hi,

                      If you are looking for bank details, please find my cheque details below which I have already shared with you in the past as well. Also to reiterate, this account is not all related to Airtel payment i had made . Airtel payment was made via Amazon pay wallet and i have already shared statement with you in the past. Now tell me what else do you need? Don't do Mary go round again please.

                      Also to let you know, i will wait for one more week for you to resolve this issue and refund my amount which is pending for more than 100 days now. If you still fail to resolve, i will Post the whole conversation on social media and will also file a complaint against you in consumer court for harassment. Asking the same information again and again and giving the same reason that it is escalated or its in progress is not acceptable anymore.

                      Regards,
                      Ahamed

                      On Fri, 5 Aug, 2022, 11:56 am Ahamed Shariff, wrote:
                      Can you call me back right now? I need to speak to you right now.

                      I have already shared all the below asked information long ago.

                      Do you need need my cheque details to refund the amount? I need clarity on this, what exactly do you need from me?
                      Regards,
                      Ahamed

                      On Fri, 5 Aug, 2022, 11:37 am appellate kk, wrote:
                      Hello Ahamed,

                      Warm greetings from Airtel!

                      I am writing in response to your email expressing concern over refund issue for your Airtel mobile number [protected].

                      I had escalated the issue to the concern team and as per the revert, I would like to inform you that we request you to provide the payment proof and bank statement cheque leaf details for further assistance.

                      Thank for writing to us.

                      You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.
                      Regards,
                      Airtel - Open To Questions
                      ________________________________________________________________________________...
                      From: shuj009.[protected]@gmail.com
                      Sent: Aug 02, 22, 11:41 AM
                      To: appellate.[protected]@airtel.com, appellate.[protected]@airtel.com, appellate.[protected]@airtel.com, appellate.[protected]@airtel.com
                      Subject: Re: Re: Re: Re: Re: Re: Re: Fwd: Fw: Your Amazon.in Order [#] -[protected]
                      ** External Email. Treat hyperlinks and attachments in this email with caution. **
                      Hi,

                      It has been 100 days now since the refund was initiated and has gone missing. May i know what is going on? Why is it taking so long? Do you need another 100 days to resolve the issue? This is not acceptable at all.

                      I need to speak to someone. Can you please call me @ [protected]
                      Regards,
                      Ahamed

                      On Tue, 2 Aug, 2022, 10:45 am appellate kk, wrote:
                      Hello Ahamed,

                      Warm greetings from Airtel!

                      I am writing in response to your email expressing concern over refund issue for your Airtel mobile number [protected].

                      At the outset, we sincerely regret the inconvenience caused to you due to this delay, your request is still in progress and we are working to address your issue on priority. Will revert to you very soon with a resolution.

                      Thank you for your cooperation.

                      You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.
                      Regards,
                      Airtel - Open To Questions
                      ________________________________________________________________________________...
                      From: shuj009.[protected]@gmail.com
                      Sent: Aug 01, 22, 03:24 PM
                      To: appellate.[protected]@airtel.com
                      Subject: Re: Re: Re: Re: Re: Re: Fwd: Fw: Your Amazon.in Order [#] -[protected]
                      ** External Email. Treat hyperlinks and attachments in this email with caution. **
                      Hi,

                      May i know what is the status of my refund?
                      How long you will investigate? From 28th April 2022, the funds are missing .

                      Regards,

                      Ahamed
                      On Wed, 27 Jul, 2022, 12:36 pm appellate kk, wrote:
                      Hello Ahamed,

                      Warm greetings from Airtel!

                      I am writing in response to your email expressing concern over refund issue for your Airtel mobile number [protected].

                      We have already escalated your concern team at the outset, we sincerely regret the inconvenience caused to you due to this delay, your request is still in progress and we are working to address your issue on priority.

                      Will revert to you very soon with a resolution.

                      Thank you for your cooperation.

                      You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.
                      Regards,
                      Airtel - Open To Questions
                      ________________________________________________________________________________...
                      From: shuj009.[protected]@gmail.com
                      Sent: Jul 25, 22, 10:18 PM
                      To: appellate.[protected]@airtel.com, appellate.[protected]@airtel.com, appellate.[protected]@airtel.com, appellate.[protected]@airtel.com
                      Subject: Re: Re: Re: Re: Re: Fwd: Fw: Your Amazon.in Order [#] -[protected]
                      ** External Email. Treat hyperlinks and attachments in this email with caution. **
                      Hi,

                      Can you please update the status of my complaint? I want to understand why it's taking so much time to resolve this issue?

                      One the first place when the full payment was made as per the bill why did you return the funds which I never received? Where did you return the money? To which account and on what date? How much more do i need to wait for the refund?

                      Give me the time line !

                      Regards,
                      Ahamed shariff

                      On Sat, 23 Jul, 2022, 12:40 pm appellate kk, wrote:
                      Hello Ahamed,

                      Warm greetings from Airtel!

                      I am writing in response to your email expressing concern over refund issue for your Airtel mobile number [protected].

                      We regret the inconvenience caused due to delay on your Complaint.

                      I would like to inform your complaint is still in progress. Its our priority to resolve it as early as possible and we will come back to you with an update on this.

                      We thank you for your patience on this.

                      You can ask us your questions using airtel thanks app. Your feedback makes us better every day.

                      Regards,

                      Airtel - Open To Questions

                      ________________________________________
                      From: Ahamed Shariff
                      Sent: Friday, July 22, 2022 10:34 AM
                      To: [appellate kk, appellate kk, appellate southabts ]
                      Subject: Re: Re: Re: Re: Fwd: Fw: Your Amazon.in Order [#] -[protected]
                      ** External Email. Treat hyperlinks and attachments in this email with caution. **
                      Hi Team,

                      Can you please update what the status regarding the refund? Airtel has got enough time by now to investigate and to escalate.

                      It's really frustrating that Airtel is taking so much time to refund this small amount.

                      First of all what was the need to refund when the customer had paid the bill amount. Now that you are unable to trace where did you refund because of your systems inability why are you troubling me asking me to share the same information which is already shared.

                      Tell me how many more years, decades, centuries you need?

                      Regards,
                      Priyanki Das Frustrated customer

                      On Tue, 19 Jul, 2022, 3:15 pm Ahamed Shariff, wrote:
                      Hi,

                      As discussed over the call please find the copy of cheque leaf for refund purpose only.

                      As mentioned before the payment to Airtel was made using Amazon pay wallet and Amazon wallet statement for 3 months is already shared with you. The cheque leaf i am sharing with you is only for refund purpose and it is no where related to Airtel bill payment.
                      Regards,
                      Priyanki Das

                      On Tue, 19 Jul, 2022, 2:41 pm appellate kk, wrote:
                      Dear Priyanki Das,

                      Warm greetings from Airtel!

                      This is in response to your email regarding refund related concern for your Airtel mobile number [protected].

                      This is in response to your email [protected], I would like to inform you that we've escalated your concern to the concern team and as per the revert received I request you to write back us with cheque leaf for further assistance.

                      Hope it helps!


                      You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.
                      Regards,
                      Airtel - Open To Questions
                      ________________________________________________________________________________...
                      From: shuj009.[protected]@gmail.com
                      Sent: Jul 19, 22, 01:38 PM
                      To: appellate.[protected]@airtel.com, appellate.[protected]@airtel.com, appellate.[protected]@airtel.com
                      Subject: Re: Re: Re: Re: Re: Fwd: Fw: Your Amazon.in Order [#] -[protected]
                      ** External Email. Treat hyperlinks and attachments in this email with caution. **
                      Hi Team,

                      Can you please call me on my alternate number [protected]. i need to speak to someone from Airtel to understand why it's taking so much time to resolve this issue.

                      Regards,
                      Priyanki Das

                      On Mon, 18 Jul, 2022, 4:53 pm Ahamed Shariff, wrote:
                      Hi,

                      May i know the time line by when you would be able to refund my money? Merely saying it's escalated is not helping any more.

                      Regards,
                      Priyanki Das
                      ahasha

                      On Mon, 18 Jul, 2022, 1:05 pm appellate southabts, wrote:
                      Hello Ahamed,

                      Warm greetings from Airtel!

                      I am writing in response to your email expressing concern over refund issue for your Airtel mobile number [protected].

                      We regret the inconvenience caused due to delay on your Complaint.

                      I would like to inform your complaint is still in progress. Its our priority to resolve it as early as possible and we will come back to you with an update on this.

                      We thank you for your patience on this.


                      You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.
                      Regards,
                      Airtel - Open To Questions
                      ________________________________________________________________________________...
                      From: shuj009.[protected]@gmail.com
                      Sent: Jul 17, 22, 05:50 PM
                      To: appellate.[protected]@airtel.com, appellate.[protected]@airtel.com, appellate.[protected]@airtel.com
                      Subject: Re: Re: Re: Re: Fwd: Fw: Your Amazon.in Order [#] -[protected]
                      ** External Email. Treat hyperlinks and attachments in this email with caution. **
                      Hi,

                      The below issue was already escalated on 12th July, what is the outcome of that escalation? How long you will take to resolve the issue?
                      Please give me your escalation point of contact, i need to speak to them directly.

                      Issue is pending from 28th April. It is going to be 3 months soon and you are still unable to return my money!!

                      Will you provide me compensation for future delay on this issue?

                      Regards,
                      Ahamed

                      On Sun, 17 Jul, 2022, 1:06 pm appellate kk, wrote:
                      Hello Ahamed,

                      Warm greetings from Airtel!

                      I am writing in response to your email expressing concern over refund issue for your Airtel mobile number [protected].

                      I am escalating your complaint with the concerned team. We will come back to you with an update at the earliest.

                      We thank you for your patience on this.

                      You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.
                      Regards,
                      Airtel - Open To Questions
                      ________________________________________________________________________________...
                      From: shuj009.[protected]@gmail.com
                      Sent: Jul 17, 22, 12:38 AM
                      To: appellate.[protected]@airtel.com
                      Subject: Re: Re: Re: Fwd: Fw: Your Amazon.in Order [#] -[protected]
                      ** External Email. Treat hyperlinks and attachments in this email with caution. **
                      Hi,
                      Any update on the below refund request. Can you please tell what is your TAT to resolve this issue?
                      Regards,
                      Ahamed

                      On Tue, 12 Jul, 2022, 7:10 pm Ahamed Shariff, wrote:
                      Hi,

                      Please find the below screenshot from Source so that Amazon pay for the month April, May and June. I have not any received any refunds from Airtel.

                      Just to remind you that refund of Rs 1422 is pending from 28th April 2022. May i know the ETA to close this issue?

                      How many more days/months required to investigate and resolve the issue?
                      I have so far provided all the information you asked for that too multiple times. Hope nothing is pending from my end to share.

                      Don't come to me after one week or month asking for any additional information and tell me again that you have escalated this issue. I have been given the same vague reason after every long gap from Airtel

                      Regards,
                      Priyanki Das

                      On Tue, 12 Jul, 2022, 11:05 am appellate kk, wrote:
                      Hello Priyanki Das,

                      Warm greetings from Airtel!

                      I am writing in response to your email expressing concern over refund issue for your Airtel mobile number [protected].

                      We regret for the delay caused on your request.

                      We had escalated your issue and as per the revert received, I request you to share the payment proof and bank statement cheque leaf for the further validation.

                      Thank you for your cooperation.

                      You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.

                      Regards,
                      Airtel - Open To Questions
                      ________________________________________________________________________________...
                      From: shuj009.[protected]@gmail.com
                      Sent: Jul 01, 22, 04:32 AM
                      To: appellate.[protected]@airtel.com
                      Subject: Re: Re: Re: Fwd: Fw: Your Amazon.in Order [#] -[protected]
                      ** External Email. Treat hyperlinks and attachments in this email with caution. **
                      Hi Appellate,

                      Please find the below screenshot from Source so that Amazon pay for the month April, May and June. I have not any received any funds from Airtel.

                      Regards,
                      Priyanki Das

                      On Fri, 1 Jul, 2022, 3:55 pm appellate kk, wrote:
                      Hello Priyanki Das,

                      Warm greetings from Airtel!

                      I am writing in response to your email expressing concern over refund issue for your Airtel mobile number [protected].

                      As discussed on [protected], we have reversed the amount of Rs.586.35 and Rs.842.52/- to your source account on[protected].In case if you have not received please share the source account statement from date of payment to till date for further assistance.

                      Hope it helps!

                      You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.

                      Regards,

                      Airtel - Open To Questions
                      ________________________________________________________________________________...
                      From: shuj009.[protected]@gmail.com
                      Sent: Jun 30, 22, 07:10 PM
                      To: appellate.[protected]@airtel.com
                      Subject: Re: Re: Re: Fwd: Fw: Your Amazon.in Order [#] -[protected]
                      ** External Email. Treat hyperlinks and attachments in this email with caution. **
                      Hi,

                      I have 10 bank accounts and none of them are linked to Amazon pay. Can you please advise to which bank account you have reversed the funds?

                      I have made the payment by recharging Amazon pay wallet and i have shared the complete details of the same with you.

                      Regards,
                      Priyanki Das

                      On Thu, 30 Jun, 2022, 5:25 pm appellate kk, wrote:
                      Dear Priyanki Das,

                      Greetings from Airtel!

                      This is in reference to the concern raised by you on the refund issue for your Airtel number [protected].

                      I regret the inconvenience caused to you due to delay.

                      I request you to write us back with your updated bank passbook/statement attachment for better assistance.

                      Hope it helps!

                      You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.
                      Regards,
                      Airtel - Open To Questions
                      ________________________________________________________________________________...
                      From: shuj009.[protected]@gmail.com
                      Sent: Jun 29, 22, 10:51 PM
                      To: appellate.[protected]@airtel.com
                      Subject: Re: Re: Fwd: Fw: Your Amazon.in Order [#] -[protected]
                      ** External Email. Treat hyperlinks and attachments in this email with caution. **
                      Hi,

                      Can you please advise, to which account you have reversed the below mentioned funds?

                      Below are the details of Amazon pay transaction details from 18th April to 29th April. I do not see the funds here.

                      Regards,
                      Priyanki Das

                      On Wed, 29 Jun, 2022, 2:40 pm appellate kk, wrote:
                      Dear Priyanki Das,

                      Greetings from Airtel!

                      This is in reference to the concern raised by you on the refund issue for your airtel number [protected].

                      I regret the inconvenience caused to you due to delay.

                      I have verified our records and found in that, we have reversed the amount of Rs.586.35 /- reversed on[protected] and Rs. 586.35 /- reversed on[protected] If you have not received the same.

                      I request you to write us back with your updated bank passbook/statement. We will happy to help you.

                      Hope it helps!

                      You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.
                      Regards,
                      Airtel - Open To Questions
                      ________________________________________________________________________________...
                      From: shuj009.[protected]@gmail.com
                      Sent: Jun 27, 22, 02:15 PM
                      To: [protected]@airtel.com, [protected]@airtel.com, appellate.[protected]@airtel.com, appellate.[protected]@airtel.com
                      Subject: Re: Fwd: Fw: Your Amazon.in Order [#] -[protected]
                      ** External Email. Treat hyperlinks and attachments in this email with caution. **
                      Hi The honorable members of the Appellate,

                      Can the people from appellate take cognisance of the below query and respond to the below mail?

                      You have been kept in the loop from past one week and you have been blind spectators!!!

                      It's time to take some action and tell me where is my money? Where did you refund the money?

                      Regards,
                      Priyanki Das

                      On Mon, 27 Jun, 2022, 12:13 pm Ahamed Shariff, wrote:
                      Hi Manas,

                      Can you kindly provide an update on my refund? It's pending from 28th April 2022. It's almost two months now.

                      Regards,
                      Priyanki Das

                      On Sat, 25 Jun, 2022, 8:56 pm Ahamed Shariff, wrote:
                      Hi Team, it has been 48 hrs since your last update. Can you please advise when can I expect the refund?

                      Regards,
                      Priyanki Das

                      On Fri, 24 Jun, 2022, 11:23 pm Ahamed Shariff, wrote:
                      Any update on this?
                      Regards,
                      Priyanki Das

                      On Thu, 23 Jun, 2022, 2:50 pm 121, wrote:
                      Dear Priyanki Das,

                      Warm greetings from Airtel!

                      I am Manas, your Airtel experience advisor.

                      This is in reference to your email informing us about refund for your Airtel Mobile number [protected].

                      Our team is working on your request on priority and will provide updated status to you within 24-48 Hrs.

                      Hope it helps!

                      You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.
                      Regards,
                      Airtel - Open To Questions
                      ________________________________________________________________________________...
                      From: shuj009.[protected]@gmail.com
                      Sent: Jun 22, 22, 07:09 PM
                      To: [protected]@airtel.com, [protected]@airtel.com, appellate.[protected]@airtel.com, appellate.[protected]@airtel.com
                      Subject: Re: Fwd: Fw: Your Amazon.in Order [#] -[protected]
                      ** External Email. Treat hyperlinks and attachments in this email with caution. **
                      Hi All,

                      Can anybody provide an update on this? Refund is pending from 28th April 2022.

                      Regards,
                      Priyanki
                      ahasha

                      On Tue, 21 Jun, 2022, 7:26 pm Ahamed Shariff, wrote:
                      Hi Team,

                      Any update on this? The refund is not received yet from 28th April 2022!!!

                      Regards,
                      Priyanki

                      ahasha

                      On Mon, 20 Jun, 2022, 12:31 pm Ahamed Shariff, wrote:
                      Hi All,

                      Any update on the below mail?

                      Regards,
                      Priyanki

                      On Sat, 18 Jun, 2022, 10:12 pm Ahamed Shariff, wrote:

                      Hi Team,

                      I did not use any bank account for this transaction. I have used Amazon pay to make the payment. Do you want Amazon pay transaction details?

                      I have not linked any account with Amazon pay.

                      Regards
                      Priyanki

                      On Sat, 18 Jun, 2022, 2:22 pm 121, wrote:
                      Dear Priyanki Das,

                      Greetings from Airtel!

                      This is in reference to the concern raised by you on the refund issue for your airtel number [protected].

                      I apologize for the inconvenience caused.

                      To take further action, request you to share us the bank statement from[protected] to till date.

                      Thanks for reaching out to us.

                      Delighted to assist you.

                      You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.
                      Regards,
                      Airtel - Open To Questions
                      ________________________________________________________________________________...
                      From: shuj009.[protected]@gmail.com
                      Sent: Jun 18, 22, 11:56 AM
                      To: [protected]@airtel.com, appellate.[protected]@airtel.com
                      Subject: Fwd: Fw: Your Amazon.in Order [#] -[protected]
                      ** External Email. Treat hyperlinks and attachments in this email with caution. **

                      Hi Team,

                      Please find the confirmation we have received from Amazon pay that they have not recieved the refund amount from Airtel. I am attaching the Airtel refund transaction as well for your referral.
                      Kindly return my amount at the earliest.

                      [protected]

                      Regards,
                      Ahamed
                      Sent from Yahoo Mail on Android

                      ----- Forwarded message -----
                      From:"Amazon.in"
                      To:"[protected]@yahoo.co.in"
                      Cc:
                      Sent: Tue, 14 Jun 2022 at 3:20 pm
                      Subject: Your Amazon.in Order [#]

                      Your Account
                      Amazon.in

                      Message From Customer Service

                      Hello Sir,

                      As per our Conversation over call regarding refund status for
                      Order ID P[protected]
                      Order Placed Sunday, April 17, 2022 11:55 PM IST
                      Merchant Name Airtel OwnRetail BAS

                      We can confirm that we have not receive any refund for above order. Also I have checked the screen shot you have provided that you have received from Airtel with transaction ID[protected][7502633] there is no refund found against it in amazon pay balance.

                      Please reach out to Airtel for the refund status.

                      Warmest regards,
                      Rashmi G
                      Amazon.in
                      Airtel customer support has been notified about the posted complaint.
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                        R
                        raju.anju
                        Aug 20, 2022
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                        Dear Team,
                        I am Raju Kumar mob. [protected]
                        I have network problem from starting when I take airtel sim.
                        I logged a complaint to customer care so many times
                        But
                        There is no solution till now and they charged me full amount every month and not giving service at all
                        Please help me out.

                        Thanks
                        Raju Kumar
                        [protected]
                        Airtel customer support has been notified about the posted complaint.
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                          S
                          Simran Narang
                          Aug 19, 2022
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                          I have done an advance payment of 1500 Rs approximate for the UPS Product of Airtel on July 10, since then I have been following up with them for the refund for the same.
                          Neither they were responding over the mail nor giving any reponse on the refund part.
                          It’s now been a month for chasing them over calls n emails but no response has been received from them.
                          Airtel customer support has been notified about the posted complaint.
                          I have all the proof for the same, once i get any revert here. Then only I’ll public the docx (as per situation).
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                            C
                            Charumathi15
                            from Chennai, Tamil Nadu
                            Aug 19, 2022
                            Resolved
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                            Resolved

                            I Recharged Data Pack For 98/- On 18.08.22
                            I Have Waited For Two Days But Also Its Not Reflecting
                            I Tried To Raise A Complaint In Airtel App, But No Response.
                            +4 photos
                            Aug 19, 2022
                            Complaint marked as Resolved 
                            its not resolved scam
                            Airtel customer support has been notified about the posted complaint.
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                              V
                              Vicky goud 2
                              Aug 19, 2022
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                              Address: Plot no 27&28, Vaishnavi nilayam, sravanasri enclave bandlaguda, nagole

                              I have applied for Airtel black connection. A person Mr Shaik Saddam came and made me to do payment through online on 16th August and told that their persons will come and install internet connection and DTH. Till now no body came and when I'm trying to call Saddam on[protected] he is not answering my calls or messages. Such a pathetic service. I have wasted my time and money on them. I want to quit their services
                              +2 photos
                              Airtel customer support has been notified about the posted complaint.
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                                J
                                Joshua Felix
                                Aug 19, 2022
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                                My SIM has been ported successfully, but i don't get signal/ all of the services including calls have'nt been activated yet. I urgently need activation since i use only one SIM.Please Activate all my Services ASAP.
                                Airtel customer support has been notified about the posted complaint.
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                                  G
                                  Goodwii
                                  Aug 19, 2022
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                                  Hi I have done wrong recharge. I want to cancel the recharge so I spoke with airtel customer care .They are not refunding the recharge amount.

                                  My transaction ID is [protected].
                                  Airtel customer support has been notified about the posted complaint.
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                                    A
                                    Arjunpandey1
                                    from Jaipur, Rajasthan
                                    Aug 19, 2022
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                                    Address: Mansarovar Jaipur rajasthan

                                    Airtel — port request cancelled
                                    V
                                    Arjun pandey
                                    from jaipur rajasthan
                                    Sep 17, 2021
                                    I applied for porting request on my current operator which is airtel postpaid.
                                    I wanted to port it with jio prepaid service. As per the process, i sent port requesting message as 'port ' to 1900. Then, port code is generated.
                                    And, further procedure followed for the application of new operator.

                                    Few days later, i got message from vodafone saying that 'your porting request has been rejected by your current operator due to the porting code does not match the allocated porting code and porting code was given which were used in applying port request.

                                    Then, i found porting code which has been rejected is absolutely same as i got for porting request.

                                    So, it is clear that airtel service provide knowing rejected my porting request.
                                    Please find attachment for the same as proof.

                                    Kindly help in resolving this issue as soon as possible.
                                    Airtel customer support has been notified about the posted complaint.
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                                      D
                                      Deep Engineering
                                      Aug 18, 2022
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                                      Address: 1482/29,HBC, faridabad

                                      My airtel Wi-Fi connection is not working for the past three months and i have complaint about it many times but there is no response. Their executive has visited us two or three times but problem is not solved. I am paying my bills regularly on time. So why do i have to face this problem. Due their irresponsible behavior i am facing heavy loses in my work.
                                      Airtel customer support has been notified about the posted complaint.
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                                        M
                                        MITHUN PATRA
                                        Aug 18, 2022
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                                        Address: BHUBANESWAR

                                        18/08/2022
                                        [protected]
                                        my tv is off when i rechage on dts
                                        Airtel customer support has been notified about the posted complaint.
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