Airtel Complaints & Reviews

Like to bring knowledge that Airtel postpaid no [protected] of Ashoka Bhattacharjee was not working for net issue for long period though Airtel is charging postpaid bill, to it we went to Airtel store of shillongpatty silchar if sim can be changed but for 2 weeks they r telling they don’t have sim, just imagine for a 65 years senior citizen gets so much problem, so much money wasted for bill without any use, pls refund the money if Airtel cannot give service, they r fooling customer with monthly rent but no service even the store people r so rude

Dear Sir/ Ma'am,
My self Kulkinkar Singh.
I am a regular user of Airtel Broadband from 5-6 month.
I took broadband connection in the name of my wife Divya Singh In Pathan layout, Trimurti nagar area of Nagpur, Maharashtra.
My connection is associated with [protected] and in the name of Divya Singh.

Yesterday I paid the bill for my September month WiFi Broadband network uses.
But from the same day and time my wifi is not working. Its been 2 days at the time of typing this mail from when there is no network connection.
I complaint on 4th September by customer care number they told me to solve the problem by 7 pm same day but i got no any response till whole day.
Then I again called customer care Today on 5th September they again told me to solve the problem by evening, but I didn't get any call or message from Airtel.
Please also note that this not the first time when I am experiencing this problem, please check previous history of my connection and related complaint.
In every month I complained the same issue 4-5 times in average and lost wifi network for average 8-10 days.
I am a Scholar also and my & my wife's study is mostly depend on online study material and classes.

Its is repeating again and again.

For now Please help me to solve my current network connection issue.

Currently I am using ₹3997 international roaming pack in Germany for my Airtel number [protected]. I’m facing frequent call drops.

~ 99% of my outgoing calls are dropping within 5-10 seconds.
VoLTE is already on & network selection is automatic in my phone.
I have also tried re inserting of sim card.

Complaint to Airtel was also submitted over email from [protected]@gmail.com on 4th Sept.

Expecting resolution from Airtel on high priority.

RS 2477 already paid for Post paid No [protected] through net banking vide IGA0FTMZM0 on 03 September 2022.Order ID No

[protected]But still my internet is not working since last 3 days. Kindly update my postpaid No [protected].

Regards

NyimaTenzin
Mob [protected]

I received a message from AIRTEL that Rs 1/- has been deducted from my Airtel mobile account for using onmble_cntst.
I have never opted for the service.

Date : 19/08/2022
I was looking for new broadband & DTH connection and chose Airtel Black plan. Airtel Sales person Yashraj Chinchkhede ([protected]) visited my place on 19th Aug 2022 and told me about Airtel Black (Rs. 1500) plan, he did the registration and I paid Rr. 1500 online. He promised me that Installation will be done on very next day, which did not happen and I called Yashraj on 20th Aug to check the status, he did not answer my calls and when I pinged him on whatsup he said his grandmother passed away. I apologies for disturbing him and after sometime technician visited my place and informed me there is some technical issue and they will do the installation on Monday, however meanwhile DTH installation was done and working fine. Sunday afternoon Yashraj called me and informed that installation will be done on Monday (this was the last time he spoked with me after that he did not call me and answer my calls).

Monday Installation not done, and as Yashraj was not answering my calls, so I pinged him on whatsup and he shared his Supervisor’s (Aniket Gajbgiye) contact number ([protected]). Aniket Gajbhiye inform me that due to some tech issue, Fiber installation cannot be completed at my place, hence he will cancel the request # [protected] and process for refund.

Now it has been more than a week no one is answering my call nor did I received the refund.

I did not appreciate such customer service from Airtel.

Wrong recharge number -[protected]
Correct number -[protected]
Amount -549
Reference number[protected]

In morning i got a message from ad-airinf that rs 1 has been deducted from my Airtel mobile account for using onmble_cntst, and for this i didn't apply or use
I request pls stop this service

This morning I received a message from AM-AIRINF that Rs 1/- has been deducted from my Airtel mobile account for using onmble_cntst.
I am not aware of this service/plan nor have I ever opted for it.
The same has occurred for my father's mobile number as well.(Please reach out to me for obtaining their phone number)
Please stop this service & refund the amount.

SMS Text Message received:(September 5th, 2022)br...

Sir/madam my mother Airtel number [protected] is invalid sim please slove the problem. This number is very important

I have a airtel payment barcode in my small shop. Where everyday 20 to 30 people visit. Today one customer paid through airtel merchant barcode. After the consumer showing that payment done they gone. After 1hr later message arrived on my mobile that transaction failed. When I call there consumer they say it's server issue money come to your bank Ac tomorrow morning. So I again check my bank ac today morning money not come. Again I called there customer care they say payment failed so they cannot failed even after that they say you get your customer numbers so that if payment failed then you contact. But I say that it's 1st time with me and hear our shop daily coming new people how many people number I get and contact.

[protected] - mobile Signal is Very low. Disconnecting when calling with other.

I have not done any ISD calls for last 2months but the airtel postpaid keeps charging me for the isd calls

[protected] is the subscriber detail. We have shifted 12 days ago and are running pillar to post, chasing and pleading but no one responds. Customer care conveys helplessness. SMS messages have come confirming visits but engineers dont turn up.

Systemic failure as unfinished queries are running not monitored.

No accountability.

Nodal office, Apellate, Ombudsman, no responses. This is a dead system.

Its a prepaid connection so I am losing my service value as well.

Please help.

In morning i got a message from ad-airinf that rs 1 has been deducted from my Airtel mobile account for using onmble_cntst, and for this i didn't apply or use
I request pls stop this service...

Onmble_cntst

In morning i got a message from ad-airinf that rs 1 has been deducted from my Airtel mobile account for using onmble_cntst, and for this i didn't apply or use
I request pls stop this service

Hello i had recharged my airtel mobile number with inr 566 and had activated a pack for next 84 days through Phonepe

Next using 'Paytm' i had recharged the same number mistakenly of inr 448 and pack for next 82 days.

I contacted airtel for refund/to credit that to talk time at least as it doesn't make sense to use both same packs by paying double the price.

Now they were not ready to refund it as it was done through third party app (Phone pe) where in they were ready to refund it if was done through airtel app.

Does it make sense?? No matter how you pay money i was paying it to airtel.

Kindly look into this at the earliest and i am ready to provide you all yhe the transaction details as i want to find a solution for this by having the money refunded.

Thank you.

I have been charged without availing a service. Please inform the details or purpose of charging even though the amount is 1 Re.

Thanks for using ONMBLE_CNTST. You have been charged Rs 1.0 from your Airtel Mobile account.For more services, call 56789

PRAJAPATI BHANNAJIBHAI K
AT VEDLA POST DUDHVA
TA THARAD
DIST BANASKANTHA
PIN NO 385565
MO.[protected]
MO.[protected]
Hello,
Airtel postpaid
Gujarat

Sub-MY VILLAGE IN NO NETWORK WORK PLZ SOLVE IMMEDIATELY.

RESPECTED SIR

Hello airtel tower is not coming inside my village and if the tower comes then there is no call even where there is no tower and data internet is not being used then my humble request to you sir that your airtel team pin my village Vedla Taluk Tharad District Banaskantha No. 38 55 65 by sending mobile number[protected] and establish a tower system in the village immediately otherwise we will be forced to move from your company to another company. bring your big things like 3rd forji we provide available but here there is no such thing as network come here and check in person only you will know what service we are providing by charging so expensive expensive recharge if we are not getting enough benefit no discount From where you have joined the company against Airtel till today you will need to file a complaint in customer protection redressal forum and your name will be in media and social media so that your image will be tarnished then my humble request to you sir that immediately my village network No problem will be solved. Thank you Jai Hind Jai Bharat