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Airtel Complaints & Reviews

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Updated: Apr 22, 2026

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Address: Kolkata, West Bengal, 700091

Just ported into airtel (Msisdn:[protected]) yesterday at 11:30 pm and i have inserted the sim today morning and tried to call 59059 as instructed by the retailer. But every time call disconnected and i am getting a flash message saying 'thanks to choosing airtel. We are setting up your device. Please wait.' already 2 hrs gone but still no improvement. Done restart, reinsert sim multiple times.

Please suggest what to do. Already mailed to [protected]@airtel.com.

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Address: Hyderabad, Andhra Pradesh, 500049

Website: www.airtel.in

I have taken a second connection with airtel dish tv. Ever since then, my primary connection is not working. The complaints result in the service engineer visiting & temporarily fixing the problem. After 10 min, the service is disconnected. For the primary connection, the earlier set top box was replaced with a new set top box [at an additional price]. After that there has been no time when the channels were available for viewing beyond 10 min.

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Address: Bangalore, Karnataka, 560002

Calls to my number is not connecting. It says that the call is being forwarded and then after a long wait it disconnects saying that the number is switched off. I've not activated any call forwarding and to atleast know who've tried to reach me, i activated paid missed call alerts but that doesn't seem to work as well. I've raised complaint to customer service first on 29 sept 2018 and again on 06 oct 2018. The reaction from the customer service executives were not helpful and even if i consider porting, it will take a week and i am missing important calls.

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Address: 560079

Airtel network issue,

Complaint registered in the month of july bangalore area. No action taken, paid all postpaid bill on time. Everytime new excuses to close the complaints.
Need attention to the service, or expecting refund for the amount paid towards unused internet service,
Since it is a business phone need immediate assistance

Contact asap vishal. [protected]@gmail.com

Nov 21, 2018

Complaint marked as Resolved

No call no email. Yet the complaint is closed. I want to reopen it.

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Nov 13, 2018

Updated by Vishwanath_h Complaint registered in the month of july bangalore area. No action taken, paid all postpaid bill on time. Everytime new excuses to close the complaints.
Need attention to the service, or expecting refund for the amount paid towards unused internet service,
Since it is a business phone need immediate assistance

Contact asap vishal. [protected]@gmail.com

Nov 13, 2018

Updated by Vishwanath_h The complaint has not been resolved yet.
Mohammed Rafi supervisor is so careless to give status of the complaint raised 5 months ago.

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Unnecessary balance is being detected continuously. If i call to the customer care they are saying i only activated the service.
First they charge 20 for prime zone.
Second for rate cutters of 46.
If i ask for refund they are saying i'm only activated.
I'm educated.
Don't i know how to activate the packs.
Already i lost 100.
Very worst.
Please don't play with others money

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Address: Jammu, Jammu and Kashmir, 180015

Hy ayush abrol this side
Resisdence
Hno-55 sec 1a
Bhalla enclave, channi himmat
Jammu (J&k)

I am having 4 airtel postpaid connections in mh home. Actually im facing plenty of problem related network issue in my home location
Connectivity is vey poor, disturbance while connecting calls and below 2g connectivity on 4g network
There ws an survey held at my location in which they concluded that there is an requirement for network repeater bt till the date i have not recived any input fro airtel
Please respond to it
A. S. A. P

Ayush abrol
Jammu
[protected]@icloud.com

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Address: Fatehgarh Sahib, Punjab, 140406

Urgent need your help. Sir my mobile no is [protected], i am from raipur chhattisgarh. Last week i made a request for porting of my no [protected]. From idea to airtel. Airtel confirmed by sms that you hv received and verified my identification and as soon as idea closes their service your sim will start working.. Now i am travelling and presently in mumbai. Idea closed their services 5 days ago and still your sim is not working.. What type of service you are providing sir??? How can i carry on my work now?? Kindly do something asap.. Thanks and regards. Jaspreet singh

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Oct 06, 2018

Updated by Jaspreet683 URGENT need your help. sir my mobile no is [protected], i am from sirhind fatehgarh sahib. last week i made a request for porting of my no. from idea to airtel. airtel confirmed by sms that you hv received and verified my identification and as soon as idea closes their service your sim will start working.. now i am travelling and presently in mumbai. idea closed their services 2 days ago and still your sim is not working.. what type of service you are providing sir??? how can i carry on my work now?? kindly do something asap.. thanks and regards.

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Address: 831001

Website: www.airtel.com

Sir,
Since i have change my residence from one area to other area of same town of jamshedpur jharkhand. Airtel dth connection consumer id [protected] was idle/not in service since long time. On 20/09/2018 a call came from airtel sales division asking me to recharge your dth to day with rs1149 and you will get one year (12m) 265 channels as your previous package a monsoon offer for you only. As per them i recharge my dth id [protected] rs1149 on 20/09/2018 the same time. But i am sorry to say that the previous offer is not given to me moreover the channels are removing gradually of the recharge date. It is a serious concern about the branded company can do this. Pls. Enquire it and correct it.

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Address: Visakhapatnam, Andhra Pradesh

They are advertising that, airtel is the india's largest network. But it is not exactly. I am facing a lot of problems with airtel network. A lot of call dropping and internet speed is very slow..
I was complaint about this to airtel customer service support. But issue was not solved.
Simply they said technical issues, it can be solved in sometime but it is not happened.

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Address: Hyderabad, Andhra Pradesh, 500028

Website: my airtel app

I did online recharge for airtel number [protected], transaction id[protected] using my airtel app the transaction was successful, but the airtel app says that it is not successful, please look into the matter. I am highly distressed because i am waiting for the earlier transaction to be credited back to my bank account and i am unable to make any calls without recharging my number hence kindly look into the matter at the earliest.

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Address: Ahmedabad, Gujarat, 382470

Dear all,

I have 3 postpaid connection and taking services since last 7 month. Suddenly below two number got suspended without any reason even payment of bill paid by me regularly

Contact no. 1: [protected]
Contact no. 2: [protected]

I had visited the service center at new cg road, ahmedabad three-time & 2 times at bharti house, ahmedabad and got the answer "problems to be solved within 24 hrs" but still both number not working.

I lost so many calls, request to do needful and revert asap.

Regards,
Jawamsingh rajput
[protected]

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On 5.9.18 an amount of rs.50.00 was deducted for a service fun games which was never opted. Immediately sms to stop was sent to airtel which the was acknowledged by airtel on 8.9.18.

Again rs.35 is deducted on 5.10.18 for a service which i did not put for. Why?

Pls stop any such services and ensure that such unjustified deduction does not happen in future.

Kindly arrange to refund rs.35 immediately to mobile balance.

H p singh, jamshedpur.

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Oct 08, 2018

Updated by hpsinghraj Reminder
Hello Airtel team,

Pls resolve my complaint and confirm in next 24 hours.

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Address: Kolkata, West Bengal, 700101

I have two post paid connections of airtel numbers being [protected] and [protected]. I work as marketing manager in a private company and travel often on official work.in the month of september, i had been to jaigaon
(Located in west bengal, border of india bhutan border) for 2 days. Airtel has charged me international roaming charges and activated pack of rs 999/- per day, for both phone numbers without my consent for rs 2000/- each. I did not travel to bhutan but still i was billed for it. I wrote mail to airtel and called helpline informing that i had been wrongly billed and had not traveled to bhutan and their reply was that my phones got connected to towers located in bhutan and hence charged. Without having used, i had to pay 4000/-.
How can a consumer ensure that his phone is connected to local tower or international tower while travelling to indian border areas.

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Address: 560037

Website: NA

I have raised this issue multiple times with airtel. I belong to bangalore. Often when i try to call a number outside bangalore, it gives me a message "std/isd facility is not available in your phone". This doesnt happen always though. I have raised this complaint with multiple times with airtel but no use. The latest complaint number that i raised reference number is 87982696.

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Website: www.airtel.in

On dated 4/10/2018 received a sms that 20â‚¹ deducted from my airtel mobile a/c.

Balance deducted without my permission, i dont know whether service of bhaktisagar portrait has been started on my airtel no or not. Without any request and deducted rs.20 from my account balance. Please stop service and return my balance as i have not requested for this service.
I have made complaint airtel customer service but they don't satisfied me about this and their behaviour is not good.

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I have never subscribed services anything like ganna khajana and suddenly a message comes that your gaana khajana service has been activated and 90 rs has been deducted. I don't know why they diducted this amount of my recharge. After few days i got another which diducted 5 rs and i had 7 rs recharge. I don't know why this is happening please help.

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Address: North West Delhi, Delhi, 110085

Website: sbi anywhare

May 28.09.18 sbi internet banking se 100 ka recharhe [protected] number ko kiya. Recharge successful huwa karke message aaya. But recharge nahee huwa. Tho maine airtel custemer care se sampark kiya. Or sbi se sampark kiya. Dhono tharab se koi jaankari nahee dhay raha hai mera 100 gaya kaha mujhe samaj may nahee raha hai complaints bhee dhono pax kiya. But solve nahee huwa

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Oct 06, 2018

Updated by usharani Sadagana 100 rupaya ka recharge kiya tha netbanking say. tho sbi wala bol raha hai aapki recharge success huwa airtel wala bol raha hai recharge aapki number pay kiya nahee. tho mera paisa kaha gaya hoga.

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I have recharged my mobile number [protected] through net banking for rs. 558 on 6th oct 2018 and received an sms with transaction reference [protected] and airtel1/del/prepaid txn#[protected] of rs. 508. Bank transaction was also completed successfully but my mobile did not recieve a recharge successfull message and i had to reperform the recharge for rs 508. Now i got message regarding the recharge, resulting in the amount being debited twice from my bank account.

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Address: 00176

Website: nill

The sim was registered immediately after buying, on the 22nd of september this year. I am having call out problem since then, i only receive calls. My phone number is [protected]. Please help me to solve this problem. I load card but i cannot make call nor sent message. Please try all your possible best to solve the problem for me. If there is any.

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Address: Gaya, Bihar, 823001

Sir i want to know how this service is activated on my no without my concern & balance is deducted from my balance @ of rs 50 /week. Im not at all interested in any service of this kind if iwill be interested i will contact with your call centre. Now i want to immediatly deactivate this service for my no and refund my deducted balance till now it was deducted in the name of mhealth. I ll be very thankful for your kind help.

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