Airtel Complaints & Reviews

Today morning I received message from Airtel on my mobile number [protected] stating that Rs 20/- have been charged and deducted from my prepaid mobile balance on choosing prime zone whereas I have never chosen such any prime zone. Please refund my amount.

Such type of harrassing and time wasting activities are disgusting.

In hope of positive response.

Sir
My airtel sim is having no network at all since yesterday and i am having a lot of problem due to this as i stay away from home for my studies. I have no other sim than airtel and this not having any network. It only shows emergency calls only. How will i contact anyone in need? As a girl staying away from home i am unable to contact my parents too. Please help.
Thank you

I got new airtel sim last year
My airtel sim is not working on any phone
Since 2 pm today
Got a new sim at 7 n even it is not working
The phone is showing emergency calls
This is so irritating
I have many important calls regarding my office
Kindly look into the matter
Such problems are so disgusting
Never expected this from airtel
If it doesn't get resolved i'll have to switch on to other network
Please resolve it as soon as possible

Company was overcharging since last 4 months... After accepting thier mistake they committed me for 35% discount... So 4days ago.. I had payed the committed payment.. But my internet connection not got resumed... Sincr last 4 days i am calling them again n again but no response ftom thier end... And evertime they promisr me that my services will resume asap... Even i complaint on twitter some around 20 tweet i have done... But till now my services are not resumed... Even they are responding to my complaint... I want to complaint against this harassment... And request yo take a serious action against tjem

My grievance was first sent to CUSTOMER CARE on September 1, 2018. I was receiving calls occasionally from CUSTOMER CARE of different States [Andhra Pradesh, Gujarat, Karnataka as per True Caller] asking the details of the issue every time. In spite of giving details on my grievances and how I was suffering to meet my deadlines in my ONLINE work no action has been taken from their end till now [It’s September 29, 2018.] It's exactly 1 month now that this problem started.

May be mails addressed to NODAL / APPELLATE officers are either not reaching them or they are negligent on their part. Only Advisors reply from their mail ID’s. Of late I received a response from NODAL OFFICER ID on September 26, 2018 stating that the problem would be resolved at the end of October and I have no other choice but wait patiently till then. This is the way AIRTEL take up customer issues.

I seriously regret for having surrendered my BSNL broadband connection. It was such high quality and speed was commendable. Grievance was attended in no time regardless how worse the weather was. Trusting in AIRTEL services and their CUSTOMER CARE I did this. But it was the biggest blunder I did. In spite of clearly describing my inconveniences at work, none in AIRTEL services took it seriously. I am asked to wait till end of OCTOBER for the problem to get resolved. CUSTOMER CARE at AIRTEL never understand the frustration / depression I came through to meet my deadlines at work. Highly disappointing.

Dear sir,
My name is VV BAPIRAJU NOOKALA.My EMP ID: 899493..I am one of the Employee in your associate telecom network TELEWINGS COMMUNICATIONS at the time between 13/04/2016 and 10/11/2016.Still now there is no updated details of EOD and EPF details..so kindly please update my UAN details clear for PF settlement...thanking you sir.

I was very surprised to know that airtel dth is charging rs. 15/- on every delayed recharge, and they have been charging this every month. This is very frustratic that no message or information they give their consumers about this. How airtel is cheating consumers when they take money in advances. My airtel dth account no. [protected]. Please beware of this.

I'm facing network issue at my location (Inside my home to be specific). The signal strength is too weak where the call gets disconnects frequently.

Complaint was logged on Sep 14th, but no proper response from the customer care (Apart from auto emails). Such as - we can check that the outdoor signal quality in your area is excellent. The problem you are facing could be due to inadequate indoor coverage.
We would like to inform you that we are continuously working on expanding our network and your inputs are taken for future network planning.

Open network status shows that the signal strength is excellent but this is false (pin code :577004).

After repeated follow up and escalation customer care told they assigned a engineer for site visit but no engineer visited my site till now .

Due to this issue i'm planning to deactivate my postpaid connection.
I have three prepaid active connection right now.

Also i live in city not in rural area. Airtel claims they are india's # 1 network, but it is a false statement.

Request you to please consider this on priority and do the needful.

Info shared till now :

1. Location where you are facing the issue, do mention if any landmark nearby with pin code.

#1612/17, c/o Revanasiddappa V.C,
3rd Cross, Siddaveerappa layout, Davanagere, pin code : 577004

2. Number of signals:

Inside house 1 to 2 and most of the time no network.

3. Error message:
No message, call with disconnect if picked inside the house. Data speed is extremely slow.

4. Duration of problem: everytime

My name is Muhammed Mubaris T and my airtel mobile number is [protected].

Today[protected] i came to know my account balance is reduced to Rs 3.58 from around 12( last time when i checked my balance. Since I'm a unlimited plan user, there is no reason for my balanced to be deducted. So I contacted Airtel customer care agents and enquired about the issue, they replied that a "Daily Voice Pack " of Rs. 3 was activated in my number on[protected]. I'am a type o[censored]ser who don't use daily pack and use montly packs. I did not get any sms related to this service too. So i concluded that i was not activated from my side. I would have known that because i'm a budget user and always conscious about usage and charges. The customer care agents transferred the call to senior agents and they said they have no options for the refund. I don't know how my amount i have loss from this. So I'am registering complaint against Airtel for deceiving me and tricking my account balance. I need full refund or i'll go to file compliant to court.

Main mobile number [protected] ko pichle 11 saalon se use kar raha tha. ye number mere pita ji ke naam par tha jo ki ab is duniya main nahi hai. magar kuch mahine pahle mere mobile se achanak network chale gaye. jab mane customer care par baat ki to unhone kaha aap ko new sim leni padegi par mujeh new sim nahi di gai ye kah kar ki ye number kisi or ke naam par hai.
or aap ki id se sim nahi milegi. ab ye number kisi or ko allotte kar diya gaya hai.
meri privacy khatre main hai kynki ye number mere aadhar or kai jagah par updated hai. ab main kya karun mujhe mera number dilane main sahayta karen
dhanyawaad.

Name pramod
Email Pramod.[protected]@yahoo.com

Calls are neither going nor coming. Only text message and internet is working. When someone is calling it's always showing unreachable. And when i'm trying to call it's going after many attempts of call. And when call is going on it drops suddenly without any reason. Can you please fix it otherwise i have to change my sim card. Due to this problem i cant totally depend on this airtel number i have to use other number for urgent calls. Please solve that problem as soon as possible... Either i have to switch to other service provider

This is to bring into your notice that, there is a high radiation mobile tower next to my house at:
64 Ingle Compound, near SBI, behind Avantika Honda Showroom, Ujjain Dewas Road, Ujjain (MP)

As per the laws, such a high power mobile tower in residential are within 100 mtrs is illegal .Also there are various harmful effects of waves emitted by the tower .(Proven by WHO, Cellular Phone Towers - American Cancer Society refer https://www.cancer.org/cancer/cancer-causes/radiation.../cellular-phone-towers.h...⇄ and many more )
Experts say that continuous exposure to a cell tower located within 50 m of your home or office is like being in a microwave oven for the entire day. It carries the same cancer risk as in the cases of living in localities surrounded by DDT, chloroform, lead, and petrol exhaust. Many international studies have shown that people living within 1, 300 feet of mobile towers had three times the normal cancer risk.

Another study revealed that while cancer is the extreme case, people living near the mobile towers face other disorders like extreme fatigue, headaches, sleep disorders, memory loss, depression, hearing loss, joint pains, skin problems, cardiovascular problems, among others. The World Health Organisation’s International Agency for Research on Cancer (IARC) also reported that cellphone handsets’ and towers’ radiations are possibly carcinogenic to humans and may cause a type of brain cancer or glioma. Cell towers are more dangerous than the mobile handsets because they generate greater-intensity radiation 24 hours.

There have been real life evidences of its harmful effects in and around my locality.
1.My Mother is disgnosed with cancer, and is undergoing treatment since past few months .
2.Our neighbour, died of brain tumor .
3.One o[censored]nborn CHILD also had suffered its harmful effects & is no more . many people in our locality are experiencing its harmful effects .
There are families with kids staying in the area also there are educational institutions like Ujjain public school, Pushpa Mission Hospital, St. Mary's Convent School, SBI, Career Point academey for students etc .

I also wrote to the municipal office, Collector Office and CM but no response received yet .
Its a Humble Request to please investigate onto this matter and prevent the life threat of the huge population residing at Ingle Compound Ujjain, due to this Airtel tower.

Calls are neither going nor coming. Only text message and internet is working. When someone is calling it's always showing unreachable. And when i'm trying to call it's not going. Can you please fix it otherwise i have to change my sim card. Please solve that problem as soon as possible... I have so many work to do and because of this problem i can't do anything...

Airtel customer since 2013.
Regular use and balance as per regulations.
Sim cancelled without reason.
Reasons given keeps changing.
First they said no use for 90 days.
Then they say not enough balance.
Third excuse is VISA expired.
All reasons are false.
They asked me to send someone with authorisation to nearest dealer.
They refused to do anything.

Hi sir,

I had requested for airtel broadband connection on 26th september, the customer executive checked the feasibility of the connection in my area and said that it is feasible and that i should submit advance amount of rs 6018 and documents to the technician on the same day. I did the same, however after enquiring from the customer care again i came to know that the connection isn't feasible.in that case i should get my advance amount (Rs 6018) refunded. I mailed to airtel customer care but didn't get any response.
It is highly unethical and unprofessional service from airtel to fool the customer by saying the connection is feasible and collect the amount, while the connection isn't feasible.
If my complaint isn't resolved soon then i will have to send inmail to airtel b2c ceo rohit malhotra to bring in such pathetic service to his attention.

I have deposited ₹5500 against my dth account no :[protected] of my digital tv. I have subscribed for two connections against this number
I have been availing primary pack from the very beginning. But now you have changed my connection to prime infinity pack and adjusted the entire amount against one connection with the result that i am not now been getting connection against the second tv.
I requested your consumer service centre day before yesterday but to my dismay no compliance has been made so far.
Now i am forced to lodge a complaint against this for redressal of my grievances and finally request you to adjust the amount deposited by me against the two connections as per past packs failing which i shall be compelled to scrap my ties with airtel besides taking this issue to consumer court being law graduate myself.

I am using airtel for long time. I don't have issue in their signal.
But always i see issue when i recharge data pack. Recently i did on sep 6th for rs. 98. From that date i don't why signal is weak... And no internet also.
With service provider like airtel this is not expected.

Why i should waste my money for which i don't have actual service promised.
I am recharging data pack only at emergency purpose.

This is not expected from service provider like airtel.

Regards
Nishok

I was recently issued a 4g sim card as part of an upgrade by airtel, when i inserted that sim into my phone (Oppo a57), it did not recognize the sim. After speaking with their customer care without any proper support or technical understanding of the problem (Their approach was to "change my phone", i have an oppo! I at the very atleast asked them to revert to my 3g earlier sim since that was working alright, but it seems that is also a problem for them to do. Their customer support is not responding and i am left with no connectivity for quite awhile now.

Good day, am using airtel ([protected]) on an unlimited plan of 199. Yesterday (28th sept) i have done additional net pack of 49 which should provide 3gb data where i received only 1gb. I have done this pack where my daily allowance pack 1.4gb was 90percnt used. When i check after recharge it was only 1.1 gb left out of 2.4gb. Ie, 1.4 gb daily and 1 gb added. So total 2.4gb. Instead receiving 3gb i got only 1 gb. I reported to customer care at 10pm. But didnt find useful and today morning 6am again i called customer care. Then guy was hitting on me some thing it was a favour and i[censored] need u admit. Do psycho workers are allowed to employ on customer care? Today my data balance is 1.6gb..1.4gb per day and balance 200mb from 49 pack. But it should show 3.6gb left where i dont see this. Please find this mail in priority and try to provide a good customer relation

With reference to the indian express newspaper dated sep 23, 2018 stating that, airtel 4g tower installation in tamil nadu requires vacant land for the installation purpose. Also, the advertisement mentioned that, if the land has been shortlisted, the land owner will receive a sum of 30 lacs (Inr) as an advance and the rent will be fixed as 23k (Inr) every month as the rent with the lease duration of ten years.

Contact numbers mentioned in the advertisement : [protected] and [protected]

Based on the advertisement, the above mobile number [protected] has been contacted, the person received the call mentioned his name as surya and requested to send the copy of land document with aadhar card to the e-mail id: [protected]@gmail.com. As discussed over phone, the documents has been submitted to the above mentioned e-mail id, on the same day.

Following up to the details provided through the email, on the consequent day, an email has been received stating that, the land has been shortlisted for the airtel 4g tower installation on airtel company's letter head (Attachment has been enclosed). Added to that, they have requested to pay a sum of 2750 inr as the processing fee for documentation. Consecutively, an amount of 25k has been requested for the tax purpose, as there is an huge amount will be deposited in the bank as advance. Added to that, on sep 27, 2018 sum of 43, 500 inr has been requested for the noc which has to be submitted to the rbi. At last, there was an additional 1 lac inr is requested as the commission to deposit the cheque to the bank account, for which 50k has been paid to the agent. All the above mentioned transactions are placed through online banking and direct deposit from the bank for which, documents has been attached.

Details of the bank account provided to make deposit:
Mr. Aakash singhal,
Axis bank account: [protected], tri nagar branch, new delhi.

The total payment made towers the fraudulent tower installation is: rs.2750 + rs.22, 500 + rs.22, 500 + rs.43, 500 + rs.50, 000 = approx rs.1, 40, 000 to the same account mentioned above.

Finally, after depositing nearly 1.4 lacs to the above mentioned account, the lease advance amount was not deposited to my bank account. On approaching the airtel office customer service (Santhome branch legal department), i was notified that, it was a fake advertisement and investigations are being taken seriously about this.

Details of the victim:
Name : rajagopalan ramaiah (Land document is in the name of)
Online bank transactions made through: bhagyalakshmi mahadevan - axis bank account - selaiyur branch, chennai

Hence, i request you to kindly investigate the aforesaid case, and help me getting the money back as soon as possible. Also, take severe action, before, the number of victims falling prey to the money launderers.

Looking forward to hearing from you soon.

Thanks and regards,
Bhagyalakshmi mahadevan
W/o rajagopalan ramaiah