Claimed

Airtel Complaints & Reviews

www.airtel.in

2.1

Updated: Jun 10, 2026

Complaints 54802

Resolved

21980

Unresolved

32822

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Service Providers

Airtel reviews & complaints page 680

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Mumbai City, Maharashtra, 400101

I have done recharge of 399 but still it is showing 0 balance on my airtel account and my bank account has been debited with rupees 399 also. Why it is happening?
Please do the needful action.
I just tried some complaint number to talk about my problem but it seems that there is no customer care officer to help customers in problem relating to recharge services on airtel mobile.
Please help me.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560075

Website: wynk.in/music

I have purchased the wynk music subscription on 6th september 2018 but the subscription did not get activated. Hence, i reached out to support via chat from within the application but they just kept on iterating the same thing that they reached out to support. I also reached out to their support center via email and the same. I also asked for refund if they are unable to fix the issue due to any reason but after asking upon refund they did not even turn up. Following are the details of purchase of subscription:

Subscription no ads & downloads
App wynk music
Content provider bharti airtel limited
Date of purchase 06 september 2018
Price ₹ 299/3 months
Payment method mastercard... Cardnumber

Airtel customer support has been notified about the posted complaint.

Oct 07, 2018

Updated by Keyur Ratanghayra I would like to have the full refund plus mental harassment charges that you guys gave it for free.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 800001

Website: airtel.in

Dear sir,
I am pankaj. Called by airtel customer care on 29 september 2018_06:04 pm. I promised to give it to hello tune service â‚¹ 280, but when i did not deducted â‚¹ 280 and after that i did not receive any offers nor did i want to change some other song. No extra charges in it, but it was said by customer care that â‚¹ 280 will be charged for 1 year. There is no hidden charge and no extra money to payfor hellotune services. But now airtel customer care is saying that the offer is not available on your number and you refund money in the main balance but my main balance is no need of money. But after a few days, even after the main balance, they cut off the money by speaking the pretext of a internet or value added services, so i do not want the main balance and the offer was offered by airtel customer care to give me the same offer. Please update this offer my airtel number.
Thank you ðŸ™

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kodagu, Karnataka, 571201

There lots of problems now a days in arital calls cut suddenly, internet speed is below 2kb/s. Phone calls connect to some other and calls are interrupting no proper services. Arital has become the worst network of all.
Having lots of problem from last 4days it's show 4g volte but i has 2-3kb/s many are thinking to shift to jio as it is fast enough. Before days internet speed was fast but from last 4days it's horrible no speed even calls are not connecting properly. Please kindly try to resolve our problems (Pin code - 571201) madikeri.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal, 700091

Just ported into airtel (Msisdn:[protected]) yesterday at 11:30 pm and i have inserted the sim today morning and tried to call 59059 as instructed by the retailer. But every time call disconnected and i am getting a flash message saying 'thanks to choosing airtel. We are setting up your device. Please wait.' already 2 hrs gone but still no improvement. Done restart, reinsert sim multiple times.

Please suggest what to do. Already mailed to [protected]@airtel.com.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500049

Website: www.airtel.in

I have taken a second connection with airtel dish tv. Ever since then, my primary connection is not working. The complaints result in the service engineer visiting & temporarily fixing the problem. After 10 min, the service is disconnected. For the primary connection, the earlier set top box was replaced with a new set top box [at an additional price]. After that there has been no time when the channels were available for viewing beyond 10 min.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560002

Calls to my number is not connecting. It says that the call is being forwarded and then after a long wait it disconnects saying that the number is switched off. I've not activated any call forwarding and to atleast know who've tried to reach me, i activated paid missed call alerts but that doesn't seem to work as well. I've raised complaint to customer service first on 29 sept 2018 and again on 06 oct 2018. The reaction from the customer service executives were not helpful and even if i consider porting, it will take a week and i am missing important calls.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560079

Airtel network issue,

Complaint registered in the month of july bangalore area. No action taken, paid all postpaid bill on time. Everytime new excuses to close the complaints.
Need attention to the service, or expecting refund for the amount paid towards unused internet service,
Since it is a business phone need immediate assistance

Contact asap vishal. [protected]@gmail.com

Nov 21, 2018

Complaint marked as Resolved

No call no email. Yet the complaint is closed. I want to reopen it.

Airtel customer support has been notified about the posted complaint.

Nov 13, 2018

Updated by Vishwanath_h Complaint registered in the month of july bangalore area. No action taken, paid all postpaid bill on time. Everytime new excuses to close the complaints.
Need attention to the service, or expecting refund for the amount paid towards unused internet service,
Since it is a business phone need immediate assistance

Contact asap vishal. [protected]@gmail.com

Nov 13, 2018

Updated by Vishwanath_h The complaint has not been resolved yet.
Mohammed Rafi supervisor is so careless to give status of the complaint raised 5 months ago.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Unnecessary balance is being detected continuously. If i call to the customer care they are saying i only activated the service.
First they charge 20 for prime zone.
Second for rate cutters of 46.
If i ask for refund they are saying i'm only activated.
I'm educated.
Don't i know how to activate the packs.
Already i lost 100.
Very worst.
Please don't play with others money

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jammu, Jammu and Kashmir, 180015

Hy ayush abrol this side
Resisdence
Hno-55 sec 1a
Bhalla enclave, channi himmat
Jammu (J&k)

I am having 4 airtel postpaid connections in mh home. Actually im facing plenty of problem related network issue in my home location
Connectivity is vey poor, disturbance while connecting calls and below 2g connectivity on 4g network
There ws an survey held at my location in which they concluded that there is an requirement for network repeater bt till the date i have not recived any input fro airtel
Please respond to it
A. S. A. P

Ayush abrol
Jammu
[protected]@icloud.com

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Fatehgarh Sahib, Punjab, 140406

Urgent need your help. Sir my mobile no is [protected], i am from raipur chhattisgarh. Last week i made a request for porting of my no [protected]. From idea to airtel. Airtel confirmed by sms that you hv received and verified my identification and as soon as idea closes their service your sim will start working.. Now i am travelling and presently in mumbai. Idea closed their services 5 days ago and still your sim is not working.. What type of service you are providing sir??? How can i carry on my work now?? Kindly do something asap.. Thanks and regards. Jaspreet singh

Airtel customer support has been notified about the posted complaint.

Oct 06, 2018

Updated by Jaspreet683 URGENT need your help. sir my mobile no is [protected], i am from sirhind fatehgarh sahib. last week i made a request for porting of my no. from idea to airtel. airtel confirmed by sms that you hv received and verified my identification and as soon as idea closes their service your sim will start working.. now i am travelling and presently in mumbai. idea closed their services 2 days ago and still your sim is not working.. what type of service you are providing sir??? how can i carry on my work now?? kindly do something asap.. thanks and regards.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 831001

Website: www.airtel.com

Sir,
Since i have change my residence from one area to other area of same town of jamshedpur jharkhand. Airtel dth connection consumer id [protected] was idle/not in service since long time. On 20/09/2018 a call came from airtel sales division asking me to recharge your dth to day with rs1149 and you will get one year (12m) 265 channels as your previous package a monsoon offer for you only. As per them i recharge my dth id [protected] rs1149 on 20/09/2018 the same time. But i am sorry to say that the previous offer is not given to me moreover the channels are removing gradually of the recharge date. It is a serious concern about the branded company can do this. Pls. Enquire it and correct it.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Visakhapatnam, Andhra Pradesh

They are advertising that, airtel is the india's largest network. But it is not exactly. I am facing a lot of problems with airtel network. A lot of call dropping and internet speed is very slow..
I was complaint about this to airtel customer service support. But issue was not solved.
Simply they said technical issues, it can be solved in sometime but it is not happened.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500028

Website: my airtel app

I did online recharge for airtel number [protected], transaction id[protected] using my airtel app the transaction was successful, but the airtel app says that it is not successful, please look into the matter. I am highly distressed because i am waiting for the earlier transaction to be credited back to my bank account and i am unable to make any calls without recharging my number hence kindly look into the matter at the earliest.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ahmedabad, Gujarat, 382470

Dear all,

I have 3 postpaid connection and taking services since last 7 month. Suddenly below two number got suspended without any reason even payment of bill paid by me regularly

Contact no. 1: [protected]
Contact no. 2: [protected]

I had visited the service center at new cg road, ahmedabad three-time & 2 times at bharti house, ahmedabad and got the answer "problems to be solved within 24 hrs" but still both number not working.

I lost so many calls, request to do needful and revert asap.

Regards,
Jawamsingh rajput
[protected]

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

On 5.9.18 an amount of rs.50.00 was deducted for a service fun games which was never opted. Immediately sms to stop was sent to airtel which the was acknowledged by airtel on 8.9.18.

Again rs.35 is deducted on 5.10.18 for a service which i did not put for. Why?

Pls stop any such services and ensure that such unjustified deduction does not happen in future.

Kindly arrange to refund rs.35 immediately to mobile balance.

H p singh, jamshedpur.

Airtel customer support has been notified about the posted complaint.

Oct 08, 2018

Updated by hpsinghraj Reminder
Hello Airtel team,

Pls resolve my complaint and confirm in next 24 hours.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal, 700101

I have two post paid connections of airtel numbers being [protected] and [protected]. I work as marketing manager in a private company and travel often on official work.in the month of september, i had been to jaigaon
(Located in west bengal, border of india bhutan border) for 2 days. Airtel has charged me international roaming charges and activated pack of rs 999/- per day, for both phone numbers without my consent for rs 2000/- each. I did not travel to bhutan but still i was billed for it. I wrote mail to airtel and called helpline informing that i had been wrongly billed and had not traveled to bhutan and their reply was that my phones got connected to towers located in bhutan and hence charged. Without having used, i had to pay 4000/-.
How can a consumer ensure that his phone is connected to local tower or international tower while travelling to indian border areas.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560037

Website: NA

I have raised this issue multiple times with airtel. I belong to bangalore. Often when i try to call a number outside bangalore, it gives me a message "std/isd facility is not available in your phone". This doesnt happen always though. I have raised this complaint with multiple times with airtel but no use. The latest complaint number that i raised reference number is 87982696.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: www.airtel.in

On dated 4/10/2018 received a sms that 20₹ deducted from my airtel mobile a/c.

Balance deducted without my permission, i dont know whether service of bhaktisagar portrait has been started on my airtel no or not. Without any request and deducted rs.20 from my account balance. Please stop service and return my balance as i have not requested for this service.
I have made complaint airtel customer service but they don't satisfied me about this and their behaviour is not good.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have never subscribed services anything like ganna khajana and suddenly a message comes that your gaana khajana service has been activated and 90 rs has been deducted. I don't know why they diducted this amount of my recharge. After few days i got another which diducted 5 rs and i had 7 rs recharge. I don't know why this is happening please help.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines