Claimed

Airtel Complaints & Reviews

2.1
Updated: Jun 10, 2026
Complaints 54802
Resolved
21980
Unresolved
32822
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 690

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shahrukh74155
from Kota, Rajasthan
Sep 24, 2018
Report
Copy

Address: Indore, Madhya Pradesh, 453001

I am complaining to airtel from last 4 years for bad network in our area but airtelwale gunge behre sirf timepass krte h or false statement dete h. Sir jld se jld network sahi kr denge but no one seriously fix the issue, no calling no internet.
Or wo ladki jo advertisement krti hena uspe to itna gussa aata hena. Tumse agar ni ho pa rha h to band kr do yaar or pakode becho.
Airtel customer support has been notified about the posted complaint.
My plan 649 but airtel raise bill 1022 imagine how different it was I need full details
Harikrishnan.k's reply, Sep 23, 2018
My number is 9597513428 high bill generated air tel company
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    L
    Lloyd Barboza
    from Mul, Maharashtra
    Sep 24, 2018
    Report
    Copy

    Address: Mumbai City, Maharashtra, 400072
    Website: www.airtel.in/help

    My airtel prepaid rechage failed on friday but my amount has been debited from account. I have tried by google pay. On friday 21 september.

    1) recharge amount is 399. Recharge number is [protected]
    2) my airtel number is [protected].
    3) upi id is [protected]@okhdfcbank
    4) issuer bank is - bank of india
    5) upi transaction id[protected].
    6) operator transaction id[protected]

    Please do the needful.
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      C
      colbaljit
      Sep 24, 2018
      Report
      Copy

      Address: Chandigarh, Punjab, 160036
      Website: Am complaining about dishonest practices being followed by Airtel

      Am surprised to note that mygames service has been activated on my mob no [protected] without me asking for it. Rs. 35 are being deducted every 7 days. Have already lost rs. 105. You are requested to deactivate this service as also recredit the amount debited discreetly oin account of service which was not asked for, failing which formal complaint for disrobing the customers by activating services which were neither asked for or activated by me.
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        from Pune, Maharashtra
        Sep 24, 2018
        Report
        Copy

        Address: Pune, Maharashtra, 411058

        Incorrect bill of 228 rs was charges for mobile no. [protected].

        I have converted my postpaid number to prepaid number by clearing all the dues. But still after a month my bank account is been deducted with rs 228 for postpaid bill.

        I have converted my postpaid number to prepaid number on 11th aug by paying all the dues for period 11th july to 10 aug.
        But now my bank account was debited for 228 rs without sending me any sort of bill.

        This is just not acceptable. Without any proper bill or intimation you can't debit the amount.
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sita Ram Bishnoi Maal
          from Nagaur, Rajasthan
          Sep 24, 2018
          Report
          Copy

          Address: 335707
          Website: [email protected]

          Plz sir send my call and sms history 07 june 2018 to 07 august 2018 tk ki my mobile number is [protected]
          My email account - [protected]@gmail.com
          My airtel number is [protected]

          Sir mera koi persanl number delete ho gya h us number ki mujhe abhi jrurat h isliye aap mujhe 2 month ki call and sms history send krne ki kirpa kre sir taki main mera number prapat kr sku.
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Raykatyal
            from Noida, Uttar Pradesh
            Sep 24, 2018
            Report
            Copy

            Address: New Delhi, Delhi, 110078
            Website: Airtel.com

            Airtel dth deduction rs 20 fine without notification. When i called the customer service they said it is company policy and disconnected the phone.

            They have been doing that every month for the few years. This money is getting deducted without notification.

            I need a refund for all these years. This is unfair deduction as it is a prepaid service and it should not have a late fine.
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              vedant79
              from Chennai, Tamil Nadu
              Sep 24, 2018
              Report
              Copy

              Address: Chennai, Tamil Nadu, 600017

              Hi on 5th sep 2018 i have done an international roaming recharge of my number [protected] for rs.2449 - order id - [protected] as i was travelling to dubai. Once in dubai, neither incoming or outgoing was working and after various attempts to make it work, i had to do other top ups on the next day for the calls to go through. I want refund of my recharge of 2449 as it did not work. Airtel cutomer care is saying u should have called us from dubai, now we cant do anything. Since i did not avail the service for which i paid, i should be refunded my amount.
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                docragz5
                from Amritsar, Punjab
                Sep 24, 2018
                Resolved
                Report
                Copy
                Resolved

                Address: Amritsar, Punjab, 143001

                Sir my mob. No. [protected] I was a prepaid customer and on 6th sep 2018 I shifted to postpaid plan. Before 6th sep, my VOLTE services were working on my phone perfectly fine in my Galaxy note 9 SM-N960F and now I have lodged complaints for more than 5-6 times but they are ignoring my complaint only tells it has been activated already or component is not activated call 198

                AND NOW 198 ARE SAYING PHONE IS INCOMPATIBLE FOR VOLTE ... HOW IS THIS POSSIBLE? world's best smartphone samsung galaxy note 9
                Sep 27, 2018
                Complaint marked as Resolved 
                No steps have been taken... nobody contacted me even for this and also this issue has not yet been resolved yet
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  ritvikbhatia
                  from Noida, Uttar Pradesh
                  Sep 24, 2018
                  Report
                  Copy

                  Address: Faridabad, Haryana, 121001

                  My name is ritvik. I got my sim ported into airtel on 21/09/2018 with rs 499 infinity family plan and since then i am trying to get subscribed into airtel secure on my samsung note 8. On clicking the "subscribe now" option on airtel secure banner (On home of my airtel app), it always gives the error "something seems to have gone wrong" and a "try again" button appears. But i cant find any success. I have even tried to contact 198 but even they are helpless. I have attached some screenshots below. Please do the concerned.
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Kanchan gosai
                    from Gurgaon, Haryana
                    Sep 23, 2018
                    Report
                    Copy

                    Address: New Delhi, Delhi

                    Dear sir/madam

                    In my airtel bill for the period: 05-jul-2018 to 04-aug-2018 mobile no: [protected], bill no.[protected] it was showing that i hd sent some international sms to the number: [protected], 7 times. Details below:
                    27/jul/2018 18:49:54 [protected]
                    27/jul/2018 19:47:13 [protected]
                    27/jul/2018 20:31:11 [protected]
                    27/jul/2018 21:09:05 [protected]
                    27/jul/2018 22:52:05 [protected]
                    27/jul/2018 23:23:05 [protected]
                    28/jul/2018 16:00:52 [protected]

                    When i complained the service provider about the said problem that i haven't sent any text to the abovesaid no. Service provider waived off the overcharge and solved the query bt next month again in my airtel bill for the period: 05-aug-2018 to 04-sep-2018 same mobile no. Bill no.[protected] it was showing that i hd sent some international sms to the same number i. E.[protected], 2 times details below:

                    25/aug/2018 17:12:58 [protected]
                    28/jul/2018 19:11:38 [protected]

                    And again i hadn't sent any sms to that number and had no idea about that number. When i checked online the same number found for fraund in vodafne and airtel for many times. I guess its a very big type of fraud from the telecom companies. They are charging lacs of rupees from many customers mentioning that "u hv sent a text to that international number" and charging for that 5rs per sms. I want to know that what the hell is this going on... Ye log customers ko aise pagal banate ja rahe hain aur log pagal bante ja rahe h and the reason is lack of time.. All are busy in their profession/business and duty... Aur usi ka benefit le rahe h ye mobile phone service providers... I just want to know that when will these types of fraud stop??? And also i want to know what is the penalty of airtel company for this crime??
                    Waiting for response
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      T
                      Tayyub
                      from Pune, Maharashtra
                      Sep 23, 2018
                      Report
                      Copy

                      Address: Ahmednagar, Maharashtra, 414111
                      Website: [email protected]

                      Dear airtel
                      I filed a complaint postpaid number ([protected]) on september 8,
                      No solution yet,
                      That is why i want to leave airtel because i have
                      A great offer in vodafone,

                      That's why i called airtel customer
                      My phone transferred to senior exit y. They told me a plan
                      Plan was 348 in which i was getting a discount for hundred rupee (248plan) 30gb data free & unlimited calling free d hundred messages free i asked to get the plan activated but due to a technical problem they asked me to call after four to five hours when i called on the second day, i was told that it will take 48 hours
                      I hope my problem will end soon

                      Please end the problem as soon as possible,

                      Or else let me close the number.
                      Airtel customer support has been notified about the posted complaint.
                      Sep 23, 2018
                      Updated by Tayyub
                      Dear airtel
                      I filed a complaint Postpaid number ([protected]) on September 8,
                      No solution yet,
                      That is why I want to leave Airtel because I have
                      a great offer in Vodafone,

                      That's why I called Airtel Customer
                      My phone transferred to Senior Exit Y. They told me a plan
                      Plan was 348 In which I was getting a discount for Hundred Rupee( 248plan) 30GB data free & Unlimited Calling Free d hundred Messages Free I asked to get the plan activated But due to a technical problem They asked me to call after four to five hours When I called on the second day, I was told that It will take 48 hours
                      I hope my problem will end soon

                      Please end the problem as soon as possible,

                      Or else let me close the number.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        C
                        Châñgēr Çhîräg
                        from Kheralu, Gujarat
                        Sep 23, 2018
                        Report
                        Copy

                        Address: Mehsana, Gujarat, 384001

                        Can't call... can't get any sms...even i can't call your customer care number...121...and also can't call complaint number... 198...i have been ported from Vodafone but now i regret what i did...😑😑
                        😑 ...so bad network...and worst customer service...
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Kanchan gosai
                          from Gurgaon, Haryana
                          Sep 23, 2018
                          Report
                          Copy

                          Address: New Delhi, Delhi

                          In my airtel bill for the period: 05-jul-2018 to 04-aug-2018 mobile no: [protected], bill no.[protected] it was showing that i hd sent some international sms to the number: [protected], 7 times. Details below:
                          27/jul/2018 18:49:54 [protected]
                          27/jul/2018 19:47:13 [protected]
                          27/jul/2018 20:31:11 [protected]
                          27/jul/2018 21:09:05 [protected]
                          27/jul/2018 22:52:05 [protected]
                          27/jul/2018 23:23:05 [protected]
                          28/jul/2018 16:00:52 [protected]

                          When i complained the service provider about the said problem that i haven't sent any text to the abovesaid no. Service provider waived off the overcharge and solved the query bt next month again in my airtel bill for the period: 05-aug-2018 to 04-sep-2018 same mobile no. Bill no.[protected] it was showing that i hd sent some international sms to the same number i. E.[protected], 2 times details below:

                          25/aug/2018 17:12:58 [protected]
                          28/jul/2018 19:11:38 [protected]

                          And again i hadn't sent any sms to that number and had no idea about that number. When i checked online the same number found for fraund in vodafne and airtel for many times. I guess its a very big type of fraud from the telecom companies. They are charging lacs of rupees from many customers mentioning that "u hv sent a text to that international number" and charging for that 5rs per sms. I want to know that what the hell is this going on... Ye log customers ko aise pagal banate ja rahe hain aur log pagal bante ja rahe h and the reason is lack of time.. All are busy in their profession/business and duty... Aur usi ka benefit le rahe h ye mobile phone service providers... I just want to know that when will these types of fraud stop???
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            Y
                            Yennam Venkatesh
                            from Palmaner, Andhra Pradesh
                            Sep 23, 2018
                            Report
                            Copy

                            Address: 500086
                            Website: Www.airtel.com

                            Hi am venkatesh i have use this network lost 3years. Now i suffer with this network calls not connected data is shows 4g but not speed is not like 2g also
                            Worst service don't take airtel service
                            Don't suffer like me. I have given complaint so many times to customer care agents but no use
                            Please friends don't take airtel service if already have move to another good network
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              shubham_rana
                              from Bhadohi, Uttar Pradesh
                              Sep 23, 2018
                              Report
                              Copy

                              Address: Meerut, Uttar Pradesh, 250004

                              I am not able to make or take calls via mh airtel sim as whenever i call someone after few rings the network goes off or slighty depletes to zero and the call gets ended. Same happens when i take calls.
                              I am facing this issue since a month or two now. And now i am facing internet issues too. I used to get nearly 2.5-3 mbps downloading speed which has gone down to 300-400 kbps along with this calling issue. I am not even able to make calls and use my internet properly which i paid for. Airtel's services are worsening day by day.
                              Airtel customer support has been notified about the posted complaint.
                              airtel is getting worst day by day.
                              write to gopal dot vittal at airtel dot com the ceo
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                Nishad Azeez
                                from Bengaluru, Karnataka
                                Sep 23, 2018
                                Report
                                Copy

                                Address: 560049

                                I am not grtting the 4g network (Pin code area 560049) the company has promised, in my area. There is a tower nearby. Even then this is the case. I complained to their customer care several times. But they are not taking it seriously. They are saying the issue is fixed. I am getting good coverage in my home balcony but not at all inside my house. Should i need to be in balcony always??
                                I am not getting what the airtel girl promises in her ads. So pls consider this complaint seriously and make them correct this issue as soon as possible
                                +1 videos
                                Airtel customer support has been notified about the posted complaint.
                                Sep 27, 2018
                                Updated by Nishad Azeez
                                Nobody has contacted till now to address this problem. I am losing my money just because of their ignorance. Airtel customer care used to say the range in my area is OK. There is no problem etc. but they should visit my home and see whats going on.
                                Sep 27, 2018
                                Updated by Nishad Azeez
                                Please see the screenshot which I captured from Airtel site regarding the range graph. I have marked my area in red.There is a tower nearby. Even then the coverage is marked as Good instead of Excellent . I really wonder about this. Surely there is some technical issue. Please resolve the issue as soon as possible. I am even thinking of changing the data provider is this goes on.

                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Simrandeep Kaur
                                  from Gurgaon, Haryana
                                  Sep 23, 2018
                                  Report
                                  Copy

                                  My internet is not working properly .The internet speed is too slow for three weeks which is frustrating me alot. Some times i have to browse something important but due to lack of speed of internet in now days it seems too difficult for me to browse & download anything. so, its a kind request to solve my problem as fast as possible.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Ahtezaz Parways
                                    from Kolkata, West Bengal
                                    Sep 23, 2018
                                    Report
                                    Copy

                                    Address: Murshidabad, West Bengal, 733202

                                    The sim was first bought in bhubaneswar as a reliance gsm number and then changed to airtel in west bengal circle. The number was working all right for past years since conversion. But apparently i am facing problems recharging it. Tried all the online portal like google pay, amazon pay, freecharge, airtel app, but to no avail. I am unable to receive calls but everything else like internet works and i am also receiving messages about the number i have been contacted from. Please resolve.
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Deep Karmakar
                                      from Kolkata, West Bengal
                                      Sep 23, 2018
                                      Report
                                      Copy

                                      Address: Kolkata, West Bengal, 700114

                                      I bought a new 4g mobile on 7th september. Realme 2. I inserted my sim on next day and call 51111 to avail free data offer. Then i got a message from them that i'm not able to avail the offer. Because my phone is 1 month old. How it is possible? Realme 2 release on 28th august and i bought on 7th of next month. So i called customer care. They told me one of the experience man will call me within 3 days to solve the problem. But they didn't. Today i call them again and now they told me your phone is 15 days old. So you can't able this offer. Again they have taken another 3 hour which is over.
                                      So this is how i'm struggling. They didn't bother my problem. When they are promised that they will get back to me, why they didn't.
                                      Can anyone help me?
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        varshit dhawan
                                        from New Delhi, Delhi
                                        Sep 23, 2018
                                        Report
                                        Copy

                                        I am using my airtel number:[protected] form last couple of years, this is pre paid mobile number. Since last 6 months i am facing signal problem in my house.
                                        I resides in b-18 ff mahindra park, uttam nagar, new delhi-110059. There is not only my problem even my neighbours as well as the whole people who are leaving in abovesaid area.
                                        I am not able to call anyone when i am at my home.
                                        Kindly improve your signals.
                                        Airtel customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit