Airtel Complaints & Reviews

I appreciate all of the staffs' support at airtel store shop no.19, located in palm spring plaza, gurgaon. However, i cannot endure the terrible behavior and attitude of mr. Hitesh khanna, store manager. He must learn what the customer satisfaction is from his assistants (=staffs). I'm afraid to take a photo of him, but for not to repeat the same feeling to the other customers, i attach the photo of him. Hope he will re-start from the study of "what is the customer satisfaction" and "how to perform for customers as the store manager".

We have been shifted from vodaphone to airtel since in our area airtel was having good signal strength. For the past one week signal went down and we have only one bar strength in our mobile. We are not able to talk or not able to play online games.

I hope nearby tower is down and it was not up due to poor maintenance.

Please reply and take necessary actions to resolve this issue

My address
Dulapally

Thanks

Raji
[protected]

Sir i recharged my prepaid mobile [protected] with my airtel app from my debit card bt its fail and amount was debited from my bank account and not recharged my mobile so please refund my money as soon as possible

Txn i'd[protected]
Date. 21/09/2018
Time - 9:05 pm

Sir why it fail?
Why not recharge my mobile?
Sir please refund my amount.
As soon as possible.

Hello,

I writing this email to let you know that even though the bill has been paid, my incoming services have been stopped.

Customer service was called a few days ago and they had acknowledged that the payment has been received, still today i received an automated call mentioning that the incoming services have been stopped.

Attaching screenshots of the payment received page and the acknowledgement message i received, for your reference.

Please note i raised compliant via phone on 13.09.2018 that i am facing network issue from past 45 days for the 4g home wi-fi - booked under [protected]

My alternate # for coomunication is [protected] /[protected]

Till date no one had visited home to fix the issue why network is falling and i can not work on my laptop // can not take call on my mobile [protected].

Only telephonic assurunce given engineer will visit no one turned up till date

What is the criteria to settle the complaint
Should i change my service proveder

I bought this 4g home wi-fi - booked under [protected] last sep 2017

This is the service provided by airtel

I have complaint many times regarding ny 4g speed. But till date it is jot solved. I am jot able to open any page on internet from 6 months and also faving call dropping issues.
After so many complaints no one has attened nor solved my problems. I dint expect this type of service from airtel. I am customer of airtel from 10 years. But dint face this type pf issue and service from your side.
Kindly help otherwise i will think about alternate service

My name is ramakrishnan and living in salem city, tamilnadu. My broadband id is[protected]tn fixed line no[protected]. Realationship no.[protected]. On 14.9.18 my broadband was stopped working. Based on my complaint a service engineer has come to my home and take necessary steps to work broadband. But without my concerned he reduce the broadband speed from 24mbs to 2mbs. I get 24mbs speed from january 18 to 13.9.18. Now serviceman told me that your area (Salem town. Within corporation limit) will get only 2mbs speed not 24 mbs. My computor, smart tv, blueray player not working properly with this 2mbs speed. Hence i request to provide as usual speed of 24mbs to my briadband immediately. Otherwise, there is no way to shift someother network

Mobile number [protected] - incoming & outgoing call & internet facility disconnected from 22nd Sep2018.
Called customer care thrice but no satisfactory response.
Please resolve the issue on priority .
Thanks & Regards
Subhasis Mandal
My email id -
[protected]@yahoo. in

I have recharged with 1500 for my Airtel DTH on 18 see and it says "Your airtel digital tv 3018**** online recharge txn ID 18091***** of Rs 1500 has been initiated. Please keep the txn id for future reference." And when I check the status using txn I'd it says failed the money was deducted from my bank account, when will I get refund

It was first time for me to used this airtel simcard n i don't have any idea what going on with this, yesterday when i activated my simcard they said only 30 minutes so i give mor
E than that its about 12hrs and i recharged 100+199 but when i check there is no balance but when i tried to calling it doesn't works n you know i loss money please help me on that and i never find such kind of problems with other connection only this company

With regards, i want to tell u that i have not subscribed for any prime zone services and my airtel account balance is deducted without my consideration of ₹20 with ni reason. Please take some stern and necessary steps in this regard and refund my account balance. This thing was also happened with me in the past. Thos company is a minting machine which defrauds customers and con them.

Hope for a quick action!

I had a hdfc smart pay setup to recharge my airtel number with rs. 100 every month. I don't know how but airtel manages to deduct money from my account without me noticing it. They send you a lot of spam messages and among those messages, some message will say that "thanks for choosing musiclate on your airtel mobile. You have been charged rs. 99.0 for 30 days. A/c balance: rsxxx at 00:48. To deactivate, call or sms stop to 155223.
I have no idea, when it gets activated and when the money get debited. At first, i ignore it. But incidents like these have happened to me many times so i have decided to raise my voice against them. They will pick some random service like: musiclate, bollybazar etc to rob people of their airtel balance.

Airtel's false promise about internet speed and network, after recharging with 399rs pack for 84days on 12/09/2018, order no.[protected] for my mobile no. [protected]. Unable to use internet due to poor speed, and very poor voice call quality. They looted me and my money and time got wasted. My work got affected due to this worst network. I need refund/resolve for this asap.

Thanks

Suchit

After so many complaints and follow i am too much disappointed from airtel about network & internet speed problem. I am facing this problem from last 7 to 8 month but no any corrective action taken from airtel team.Call drop problem voice breakage problem in Pimpri chinchwad. very very worst network, Day by day its becoming worst, airtel company is just fooling the customer by saying open network and all... & fake adds are shown on TV with that girl, just for marketing purpose.

I want to tell u that i have not subscribed for any prime zone services and my airtel account balance is deducted without my consideration of ₹20 with no reason. Please take some action and necessary steps in this regard and refund my account balance. This thing was also happened with me in the past. This (Airtel) company is a minting machine which frauds customers.

Hope for a quick action!
With regards..

I got a message on[protected] evening that Rs. 20 deducted from your account for Airtel Prime Zone service, but I did not activated this type of service. Return my deducted balance immediately otherwise I will lodge a complaint against Airtel company.

Dear sir,

i am deepan chakravarthi M ... I had taken Airtell DTH connection past Four month South New Mega HD Rentel of 477.Rs. customer id is [protected]. i had call to local airtel services provider.she simple said this is not our problem... and very rood behavior through tele communication . later i had to call customer care and register complaint about this. customer complaint number is[protected].

Services technician came and check and replied your cable was connection with more joist... so only this problem created... i replied initially this local services provider from air tell and installation done .

service technician told change the total connection with out joints. its chargeable.
this is not far... i am totally disappointment for this attitude... now i am willing to withdraw air tell DTH Connection... what is the producer ...

few hours later local services provider asking pin number and close this complaint. i am asking my problem not solved ... then how to close my complaint. she replied today we closed the complaint and tomorrow we solve your complaint..

this is not far... i am totally disappointment for this attitude... now i am willing to withdraw air tell DTH Connection... what is the producer ... ...

Hear after i wont refer any other customer for air tell.


Regards,
Deepan Chakravarthi M
Customer Care Manager (Corporate office )
Jailaxmi Auto Works & Agencies (P) Ltd,
Mobile:[protected]
The only solution to pollution is 3R (Reduce, Reuse, Recycle).

I did a prepaid recharge of 448rs on number [protected] from myAirtel app on 19th September, 2018 10:05AM. My myAirtel app is linked with number [protected]. Recharge is unsuccessful. I got messages like:

Airtel Payments Bank a/c update: transaction requested on 19-09-18 has failed. Temporary block of 448.00 has been released.

Your Airtel Payments Bank Account balance is 449.69 as on 19-Sep.Get Rs25 CASHBACK on Jio/Vodafone/Airtel/Idea recharges of Rs50 & above @ bit.ly/2Hbm8Fi. T&C

But myAirtel app shows airtel money balance of ₹2 only.

1. I am having more than 150+ numbers under this account. I am having two types of plans. (3g @ rs. 99 and another 2g @rs. 35/20)
2. I had requested 24 numbers @99 plan and the person from airtel sales team allocated those number to me with the understanding that plan should be 99/month.
3. Once bill came in, i found that i have been charged @rs. 299 for 24 numbers
4. I had following with airtel support team for more than 3 months but no one is taking responsibility to resolve the issue and ready to correct billing issues with 24 numbers
5. I have already cancelled 24 but my bill still shows extra charges

We are not receiving SMS on our Mobile phone. The SMS sent by banks, insurance companies and other companies like OTP etc are either not received or get very late say about an hour. Requested so many times on 121 of Airtel but problem is not resolved. Due to this we are not able to make transactions and other work because of Late SMS. Air tel had resolved the problem and SMS were started coming in time but again from today SMS are either missing or receiving very late. Kindly check up seriously.