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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 690

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Address:Ludhiana, Punjab, 141010

Dear sir,

This is to inform you that we have three postpaid and prepaid airtel mobile numbers but we are not able to connect to bsnl landline numbers in himachal pradesh (Distt. Una, area - mubarakpur, amb) since last more than 6 months. We have raised this issue with airtel customer case but didn't get any satisfactory reply. Airtel customer care informed us that there is no issue at their end. On the other hand, bsnl (H....
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J
JITHUN S NAIR
from Mannargudi, Tamil Nadu
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wrong recharge reversal hesitation

Address:641604

Dear sirs,
I was trying to make a recharge for rs. 509 using airtel app for one of my friends. But unfortunately due to some technical reasons the mobile number has changed to my mobile number +91-[protected]. The order id is [protected]. The number for which i was trying to do rc was +91-[protected].
When i contacted airtel customer care they said they could not process for reversal and asking me to use the service.
Kindly...
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M
manojkadiyam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no service in new airtel ported sim

Address:Chennai, Tamil Nadu, 600119

Hi Team,

recently i have ported my airtel andhra postpaid to Airtel tamilnadu postpaid. From yesterday(5th sep-2018_ midnight, my old sim got de activated and i got a message like ported to new network.

But when im unable to see the network after inserting the new sim. please can you help me on this.

I tried contacting the customer service and dealer, there is no appropriate response from them....
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N
nandakumaras001
from Thiruvananthapuram, Kerala
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money deducted from account, recharge failed

When i try to recharge 399rs to[protected] through airtel mobile app, transaction was unsuccessful and it was credited from my account please refund
Transaction-id:[protected]
Date: 28 aug 2018
Card number:[protected]
My airtel app mobile number:[protected]

Last bank transactions and failure message are attached bellow...
+2 photos
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A
Anam Hanif
from Allahabad, Uttar Pradesh
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airtel customer care harassment

Address:Allahabad, Uttar Pradesh, 211001

Respected sir,
I am telling you the tale of my harassment by airtel customer care and its local allahabad airtel store employees. It is humbly stated that i am a customer of postpaid plan bearing mobile number [protected] of airtel mobile network since long. Due to very poor network quality and ignorance of airtel maintenance wing towards its network quality i had decided to migrate my plan from postpaid to prepaid. For the said purpose...
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T
tarunarora81
from Delhi, Delhi
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outgoing calls and sms not working

My airtel number [protected]

I have migrated my airtel number from postpaid to prepaid and since then i’m not able to make any outgoing calls and sms to any number, however incoming calls and sms are working fine along with data browsing.

I have been chasing their customer support team and sometime able to connect with so called sr team as well but still after 4 days of waiting my issue is not resolved.
br...
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A
Ashish Barman
from Bengaluru, Karnataka
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outgoing calls and sms not going

Address:Bangalore, Karnataka, 560075

I lost my phone about 10 days back and got a new sim for my existing number from airtel. Firstly it took about 3 days for the sim to get activated. After it got activated i came to know that the outgoing calls and sms are not going... Inspite of repeated calls to customer cars and personnel visits to airtel customer care this problem has still not been resolved....
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To whoever it may concern

This is to bring to your notice that i am extremely dissatisfied with the service offered by airtel. Despite my constant complaints to customer care which take hours to get through, services have been activated on my mobile number [protected] without my consent.

Recently on sep 5, 2018rs. 99 was deducted for activating sports pack which i never requested. From your own don't activate...
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S
Subroto De
from Gaya, Bihar
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non activation of 4g sim card

Dear sir,

I have changed my sim card from 3g to 4g i. E. Mob. No.[protected] for which request was sent from the above mobile through message on 3-9-18 at around 1 p. M.. A confirmation message also came. When even after the passing of almost 24 hours it was not activated a reminder was also sent. A return message confirmed that it is under process but till now it is not activated....
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M
mrsachinsahu26
from Indore, Madhya Pradesh
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amount na lotane ke karan avedan patra

Address:462001
Website:www.airtel.in

Dear sir
mene 22-08-18 ko meri shop ke naam se connection ke liy airtel ke promoter vinod ko phone kiya tha. 23-08-18 ko vinod (airtel ka promoter) meri shop par aaya or mene three month ka broadband connection jiska amount 2120 rs hota hai. mene usse kaha k me payment connection lagwane k baad hi doonga to usne kaha k payment aapko advance hi dena hogi or phir is promoter in kisi gopal saraf ke paytm account me transfer karwa diya...
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N
Nitya Nanda Pait
from Aizawl, Mizoram
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prepaid recharge of 199 failed due to technical issue

Address:787060
Website:Airtel recharge

A sum of rs 199 from my sbi card and another sum of rs 199 from union bank card were deducted just now for prepaid recharge on number [protected]. The transaction were unsuccessful respectively. Hence refund the above said amount as soon as possible.
Thanking you
Your valuable airtel subscriber
[protected]...
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S
Sinchana Shetty UU
from Bengaluru, Karnataka
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airtel broadband payment failed-no refund initiated

I paid RS 4838 for Airtel broadband connection on 14 the august 2018(CAF[protected]. Amount got debited from my account but Airtel is saying they dint receive the amount. I confirmed with HDFc that the transaction is successful and money has reached Airtel.
Inspite of calling Airtel customer care many times they dint resolve the issue .they didn't confirm me if they have received the amount.
I am planning to go to Consumer...
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Address:500081

Hello,

I have called 6 times to Airtel Broadband for my request of shifting the connection to my new address. Still They have not done. They are coming up with some nonsense excuse everyday. The service should be done by August 3rd, 2018 but still 5th August, 2018 its not done. I have called 6 times to Customer care regarding when the technician is coming. But still they have no response.

This is not at all...
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Address:New Delhi, Delhi, 110085

I purchased your broadband plan of rs 999. I got my connection but I didn't got any benefit yet.

In your site it's mentioned that you will get following benefits:
1000GB bonus data for 1 year.
Amazon prime membership.
landline with free local/std calling.
Now after I paid for 6 month in advance, What I got is only broadband connection.

I called 2-3 times to your customer care executive...
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M
MVVinutha
from Changanacheri, Kerala
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unable to make outgoing calls from airtel with 448 pack

I have recharged with airtel 448 pack, but i am unable make outgoing call, my home network is karnataka, but now i am in chennai, seriously i am really fed up with this kind of services from airtel, due to urgency i have recharged, but now am unable make call, kindly check it out soon...
We should not trust the provider, since they just grabbing us, not providing proper services.. Hope ypu people will check it out soon, or else reclaim...
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V
vinayak sangeet
from Hyderabad, Telangana
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sim did not activated after port 2 days

Address:Hyderabad, Andhra Pradesh, 500032

Hi,

I have ported my SIM FROM TATADOCOMO to AIRTEL. I got intimation that my sim will be ported. I lot network on my TATA DOCOMO so i started using AIRTEL. But 24 hrs has completed still not network. Shop assistant says it will activate in 24hrs to 48hrs. What the disgusting service, its main number of mine and i go not option of any online payment and money things. I didn't not get any important calls from 2 days. This is...
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Address:306116
Website:consumer complants

[protected] its my id am talking n number of days to toll free number but they not clear respond me. They people say one and do another.
Am not happy with air tel dth tv...
In this year am recharge in jan (2018) rs.285 after
Am recharge in may (2018) rs 299 and now
Am recharge in july (2018) rs 320
With in few month am recharge amount is so increase...

Am say to another people pls pls...
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A
ajaygupta4470
from Delhi, Delhi
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repeated complaint to your customer care is unheaded

Address:110006

My complaint no.[protected] dated[protected]
Your network problem has become so severe for last two months that we are not able to receive any phone calls at my office and my residential place. Whenever somebody call me, my phone is always unreachable and after some time i get the message regarding that call and i call them back.
Call dropping, unclear sound while talking on phone is a regular feature on airtel network.
Inspite...
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A
akilpillay
from Coimbatore, Tamil Nadu
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www.airtel.in (pgsi)

Address:Coimbatore, Tamil Nadu, 641006

I am not using any service from Airtel since 2016. But on date 04-Sep-2018, A Transaction of Rs.695.99 has been done on my Kotak Credit Card No.xxXXXX at www.airtel.in (PGSI). How is it possible? I have not received any invoice or Bill from Airtel since 2016. Where from did you collect my Credit Card details?...
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Address:560034

Firstly, airtel cheated me saying the fastest network so i got the postpaid connection ([protected]) but soon i started experiencing bad service where i am not even getting 2g network. (Note: i took connection for monthly basis rs 649/- use to pay every month 12th) i used till may and paid the bill on june 12th.
Since i was getting poor connection (Not even the home page of any url was opening) i called customer care and updated this...
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