Airtel Complaints & Reviews

I've got a weird message regarding some international roaming charge and also specifying that an amount of rs.99 will be thus deducted from my account. I have no idea what this is all about because i have not accessed any such service. Kindly look into this matter and provide me with the details as soon as possible as i am a bit concerned about this. Thanks!!

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Address: Kolkata, West Bengal, 700032

Website: www.airtel.in

Airtel number [protected] disconnected since 15th of september, and i got no intimation regarding this. Why it has been deactivated or why disconnected? No sms was sent by customer care on the number before deactivating even, such pathetic service by airtel bharti. I am using airtel for so many years but all these sorts of issues makes me think twice. A company which does not even feel the need to contact subscribers via a simple sms before deactivating or disconnecting entire connection, is not at all reliable.

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My no is [protected], i've recently ported my no to airtel. I've visited airtel store for this porting and airtel store staff told you must activate some plan for first recharge after port. They said some plans and i selected lowest plan based on their info.

They collected 260rs (1.4gb per day for 28 days) for the plan and they said it will be activated after porting process completed.

But after porting my no didn't activated for that plan.

Please do the needfull

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Address: Pune, Maharashtra, 411045

Hello,

I'm writing this email to let you know that my compliant is being addressed as a network issue.

I never complained about the network coverage. My actual complaint was, my incoming and outgoing services were stopped even though the bill was paid.

Please look in to this issue as soon as possible. I need some assurance that i don't get such emails again.

Regards,
Radhika

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Address: New Delhi, Delhi, 110051

Website: [email protected]

I have been calling you since last 10 days but you are providing my sim network because of which my phone balance is also getting finish what are you doing.If I call u I don't say anything. I am telling or I want my network now only or I will be changing my sim.

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My no. [protected] my balance is deducted weekly for subscribing iplayer. They have deducted 49rs for 15 days without my permission. I need my money back. Airtel is doing wrong i need my money back. This has to be stop. They freud me. I need my money back. If airtel company is doing this they have to say about this cheating their should not be such deduction

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My balance got deducted unknowingly and later I found out this message "Thanks for using PrimeZone. You have been charged Rs 20.0 from your Airtel Mobile account.For more services, call 56789". So on 09/09/2018 ₹20 got deducted in my main balance without my knowledge. I want Airtel to refund my money as I didn't activate the service.

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Address: Pune, Maharashtra

Hello, i'm using your network. I have recharged 2 times for amounting to inr.449 each through online on 16th sep’2018. Both the transactions failed but the amount has been deducted from my bank a/c. Till date it has not credited back to my account. Once the transaction is failed you have to proper steps to refund that amount. 5 days got over till now and i'm not sure what steps you've taken so far. You cannot expect the customer has to raise a query to you asking refund. Waste of my time and your time. Try to be a customer friendly. Please refund the amount.

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Address: Jaipur, Rajasthan, 302015

My phone without my consent namkeen pack is activated and 35rs have been detected in my balance, i want my balance back, but i dont know how it will be return, this is very worst activation pack which was doing by the company. Without customer consent how these companies are activating this type of schemes to the customers. I want to go legally about this fraud activations.

Sep 22, 2018

Complaint marked as Resolved

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Receiving an SMS as a report for every SMS or call made. That's very irritating and confusing to actually understand whether it is just a call/SMS report or an actual SMS. Please revert this feature back to what it earlier used to be. Please don't send report at an SMS priority level.

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Address: New Delhi, Delhi, +91

Website: Airtel payment bank

Sir i am sending 2010 rupees amount from airtel payment bank to paytm payment bank account on17/09/2018 at 6.03 am. Amount has been debited but it was not credited to beneficiary account. I complain many times to airtel payment bank officer but they don't solve the problem. Transaction id [protected] and upi reference no.[protected]. Please solve the problem and resister the case on airtel payment bank

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Sep 22, 2018

Updated by KAILASH CHAND BAIRWA Rajasthan Screenshot of transaction

Oct 02, 2018

Updated by KAILASH CHAND BAIRWA Rajasthan Please tell me complaint status

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Address: 400006

I have port my vodaphone no to airtel no. After taking airtel sim card from nepeansea road gallery following problems i am facing.

I cannot send sms. My outgoing sms is not working.
Then after some time internet completely stop
Now i am not getting incoming call.

This is ridiculous. I am having a very bad experience from airtel. I shouldn't have ported from vodaphone.

I have already complained twice for activating outgoing sms but still not activated.
My complain no rsiml[protected]
And cexcl[protected]

I was informed from customer care by some vinay that it will be activated with in 4 hrs. But still not. Shame. Highly annoyed. Now my incoming calls have stopped.

I want compensation as i cannot do incoming calls.

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V

Vikasji

from Mumbai, Maharashtra

Sep 24, 2018

Yet no support I have got from Airtel customer care . I have visited twice to Airtel gallery at Mumbai in nepeansea road. But yet no resolution. None of senior manager at customer care is yet unable to solve . Still my incoming calls are blocked.

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Address: Bangalore, Karnataka, 560009

Website: Airtel payments bank

Hi team.
My name sayed nadeem inamdar i have issue with transaction when i sending money throw upi my money is debited from my account but is not credit in another account i'm sending money from [protected]@airtel to [protected]@ybl on 19 september time is 1.24pm i contact my bank also they told it's a issue with upi
Please do help me i lost 560 inr

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Sep 22, 2018

Updated by sayed nadeem Simply they cheat with customers

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Address: Panchkula, Haryana, 134113

My airtel mobile internet has stopped working on my airtel no. [protected] since 15th sep 2018 & i had registered the complaint on 19th sep itself at airtel customer care no. Customer care has assured me that the problem will be resolved within three days’.

However the said problem has not been sorted out till date & i am not able to use internet services due to which it is causing a lot of inconvenience to me.
Please solve this issued.. Other wise am porting my airtel number in jio.
Thnx.
Regard's

Airtel customer support has been notified about the posted complaint.

Sep 24, 2018

Updated by mohitdhiman0410 Dear Team 6-7 Days Am Waiting your Team Response... Problem is as it is.. How much take time..

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Address: West Godavari, Andhra Pradesh, 534211

On Airtel, We are experiencing awful 3G/4G service since two-months in Tanuku area of AP( prepaid [protected])
Speed test by ookle was always less 1mb download.Even the call services are too bad and congested?
If you can not improve your services...why do you stay in the market?
Perform or perish.

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Address: 722122

Dear sir,

I sended rupees 2000 through airtel payments bank, to koushik lohar in to his mobile number [protected], but the amount didn't credited to his account, and it's also showing pending to my account as well.

So, i'm requesting you please rectify the transaction error.

Thanking you
Dip kundu
Airtel payments bank
Account number - [protected]

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I appreciate all of the staffs' support at airtel store shop no.19, located in palm spring plaza, gurgaon. However, i cannot endure the terrible behavior and attitude of mr. Hitesh khanna, store manager. He must learn what the customer satisfaction is from his assistants (=staffs). I'm afraid to take a photo of him, but for not to repeat the same feeling to the other customers, i attach the photo of him. Hope he will re-start from the study of "what is the customer satisfaction" and "how to perform for customers as the store manager".

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Address: Hyderabad, Telangana, 500014

We have been shifted from vodaphone to airtel since in our area airtel was having good signal strength. For the past one week signal went down and we have only one bar strength in our mobile. We are not able to talk or not able to play online games.

I hope nearby tower is down and it was not up due to poor maintenance.

Please reply and take necessary actions to resolve this issue

My address
Dulapally

Thanks

Raji
[protected]

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Address: Banda, Uttar Pradesh, 210202

Sir i recharged my prepaid mobile [protected] with my airtel app from my debit card bt its fail and amount was debited from my bank account and not recharged my mobile so please refund my money as soon as possible

Txn i'd[protected]
Date. 21/09/2018
Time - 9:05 pm

Sir why it fail?
Why not recharge my mobile?
Sir please refund my amount.
As soon as possible.

Sep 22, 2018

Complaint marked as Resolved

First step -view my best offer 399 unlimited pack Second step-payment via ATM card Third step-otp Then I got a SMS from my bank that 339 has debited from my bank account . Bt there show me that payment not done..

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Address: Pune, Maharashtra, 411045

Hello,

I writing this email to let you know that even though the bill has been paid, my incoming services have been stopped.

Customer service was called a few days ago and they had acknowledged that the payment has been received, still today i received an automated call mentioning that the incoming services have been stopped.

Attaching screenshots of the payment received page and the acknowledgement message i received, for your reference.

Airtel Complaints & Reviews

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Airtel reviews & complaints page 691

I've received a weird message regarding some international roaming rental charge

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number disconnected for several days without any intimation

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plan not activated after porting

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complaint being deliberately addressed as network issue.

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phone network

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deducting balance without subscription

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activation of prime zone automatically

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refund status of failed transactions

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detected balance

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latest services on volte implementation

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amount has been debited but it was not credited to beneficiary account. txn. id 1286934834 and upi reference no. 826006968619

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incoming call deactivated outgoing sms deactivated

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issue with upi transaction

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data & calling is not working last 5 days

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poor 3g/4g service

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upi transfer pending

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terrible attitude and behavior of store manager (mr. hitesh khanna)

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low signal and not able to talk.

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transaction failed but amount was debited from bank..

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incoming stopped even though the bill payment has been done

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