Airtel Complaints & Reviews

Respected sir,
With the above captioned matter as i have read advertisement in the local news paper for airtel sms job where i followed the procedure where first i paid rs. 1850/- in their bank account for registration and i got registration number 111234. Before paying rs 1850/- they said there was no additional charges for the above job and when i paid, they demand rs. 6500/- for insurance charges for the kit they were supposed to supply in their account number of shri. Surendra verna (Sbi a/c [protected]) i also paid insurance charges. After payment of rs 6500/- they said now i hv to pay rs 8500/- for shipment charge for the kit.
Sir we are not in a position to pay the same then i understand it was fraud and we lost rs 8350/-
Sir i request you to solve our problem.
Pls contact me on[protected] or email me
[protected]@gmail.com
Pls help me
Regards.

I have raised a connection closure request to airtel for one of my data card, and a ticket was logged for the same[protected] stating that the connection will closed n 7 working days, trusting the airtel brand value i was sitting assured that the connection will be closed as per sla, randomly after 10 days i enquired with airtel regarding the status of my closure request and the executive said that above ticket is closed with out specifying any reason and now he will log a new ticket ([protected]) for closure and it will again take 7 working days, i asked him who will pay the bill for all this period that was lapsed because of your mistake he said bill will be paid by you, i am feeling cheated, as the fault was from the airtel side and i am being made to pay the bill for their mistake.

This is a real cheat, i have the call recording of the airtel executive and the 2 ticket no, 1 that was closed with out closing the connection and 2 that was raised to cover their mistake.

Tonight at 11pm i received a message on my number that namkeen pack has been activated on my number. This happened without my permission & balance of 35/- - has been deducted from my account.

I have never subscribed for this service, why airtel has activated this??

Want to file a complaint for such unnecessary deductions made by airtel. Such instances have happened in the past as well. They activate certain services and charge us any amount as a subscription fee.
I want to refund and unsubscribe asap.

Airtel

Airtel gives the open network facility in order for consumers to get a better idea of how good the internet speed in a particular area is. They claim the internet speed to be excellent in the area I live in. However, the speed of 4G internet rarely goes up to even 50kbps. Even the audio call quality, which they also claim to be excellent, is very poor and doesn't even work some of the times.

The services are poor like always, network coverage is poor and at the same time they are deducting my balance by automatically activating some services, and even at times, i don't get any confirmation message about the deduction. And i don't only want my balance i want a big fine on airtel for doing so because i am complaining about it and i will get my amount but there are many people in india who even don't know their balance is deducted and even they know, they do not know what to do and this is the reason why airtel is frauding everyone because out of 10 times they have at least 1 chance where the user will not complain about this.

On 12th Sep i was traveling to Abu Dhabi after landing to airport i switch on my mobile and instantly get the message of 99 INR deduction without using any services.

My mobile number is +91 [protected]

Tried to reach customer care they send one link to verify my number but once i clink on link it says "Request has been expired" tried to mail [protected]@airtel.com but no response.

Need my money back as i did not use any services.
I am in Canada for official purpose will not be reachable for further communications, please mail me on
[protected]@gmail.com

Thanks
Avinash Joshi
+[protected]

What the hell is this are you gonna solve the unnecessary balance deduction problem or i should complain to cyber cell about this ### worls done by you ### airtel ! Atleast tell me a valid reason why this is happening any technical issue or you are deducting it ? Just a reason to me problem please ! Im extremely fed up right now by the call cost messages im getting daily . What the hell is happening can you tell me please because if no then i will register a complaint in cyber cell again airtel as simple as that as my father is a reupted lawer it will be easy for me ! ### tell me reason why the balance is being deducted unnecessarily?

From,
Bharat lights
132, audiappa naicken street,
Sowcarpet chennai - 600 079
To,
Airtel

Sir,
I would request you to permanently disconnect and discontinue my existing airtel broadband connection as i no longer require these service at my office... Mention telephone no ph:[protected]
Kindly information and do necessary action
Tanking you...

My mb no [protected]. I have recharged it on 15/09/18 at 12.58 pm with transaction id[protected] for rs 399 for 70 days as old recharge is expiring on 18/09/18.
Airtel has confirmed the recharge but all subsequent messages and alerts are showing that it is going to lapse on 18/09/18
Please confirm the complaint and address the issue mentioned
Please pay attention as my mobile will become out of service after 18/09/18

Thanks
Pk singh

I ported my number from Tata Docomo to Airtel on 9th of September 2018 and as of now the FRC of 179, which I paid to the shop hasn't been reflected in my account.

Moreover there is absolutely no way in which I can communicate with an Airtel representative as the customer care number is just a bunch of stupid menus and there is no obvious way of reaching a real human.

We are staying in kereguddadahalli near chikkabanvara bangalore.
From past 2 months we are facing of lot of slow internet problem.
It's not only in my cell phone, it's for the whole surrounding.
The speed is very very slow. It's the worst internet speed that i have experienced so for.
I'm eagerly waiting from past 2 months that it would be proper.
But no sign of solving the problem.
I request you to solve the problem of the slow internet connection.

Sub: Requesting to disconnect my broadband service & Telephone
Ref: Landline No: 011+41517502 up to 06
: 011+ 41517510 up to 16

I have been using Airtel. Internet service for past few years,

We were using Airtel Broad Band Services, we want to inform you that our office has shifted from Delhi to Noida in May-18, after shifting, we have repeatedly requested to stop the services of these numbers...

Dear Concern,

I would like to bring to you kind attention that numerous times in the past months (since the installation of the phone) we have been requesting handset change from Airtel as there is a lot of disturbance in the handset.

We keep getting a jaaring sound when trying to make outgoing calls and after 3-4 attempts we are able to make a call. When we get an incoming call and lift the receiver we again get a jaaring sound and we are unable to receive the call. This is very disturbing and hampers our business.

Whenever we call we keep getting told that the handset will be changed but month after month is passing by and the handset is not getting changed. We are quite fed up of complaining as our complaints just seem to fall on deaf ears.

We have complained numerous times to their service engineers as follows: 1.Mr. Ankat (Mb: [protected]) / 2. Mr subhojit (Mb: [protected]).

These service engineers have come many times and checked the handset and assured us that it will be changed but till date nothing has happened.

We have also sent mails in this regards 2-3 times. The last time we sent a mail their senior engineer Mr. Sujit (Mb: [protected]) called us and assured us that he has looked into the history of the matter and that without fail the handset would be replaced within one month as it is an old standing case He also told us that usually after so much of time lapse handsets are not changed but since this problem is since the time of installation it will definitely be changed. He told us as presently there were shortage of handsets so to bear with him for a month and he would see to it that the handset was replaced.

Now one month has passed and when I am getting in touch with Mr Sujit he is now singing a different song and telling us that he has registered the complaint and that we have to get in touch with customer care who will tell us when the handset will be replaced.

When I am calling their customer care they are telling us that the handset will not be replaced. I dont understand this at all. First of all we are given a faulty handset from the very onset and now after so many commitments that they will change the handset they now say they will not replace the handset. If time is lapsed it is because of delays from their end and non commitments from their end.

Since a faulty handset was given to us it is their responsibility to replace the handset for us.

This matter is becoming very long and their people are just stalling us from day one failing each and every one of their commitments. Now its not just a matter of one handset but a matter of the fact that they have provided a faulty handset and are now turning away from their customer service and customer commitment.

We would appreciate if you can please take the matter seriously and help us address our grievance with a company like airtel who cant even keep a commitment and is so laid back about their customer service values.

Our Airtel Account Number is : [protected]
company ;: Huldabari

For Huldibari

Cheryl Thomas
Mb: [protected] / [protected]

I am having a current unlimited pack of rs.199. On 12th september, by the time of around 10.30pm i got a message regards 90% usuage of data which i haven't used. I knew i had used only upto 1000mb out of 1.4gb.
I knew that i haven't used the entire 1.4gb for that day. Here i have attached my mobile screentshot which showing that the current day data usage (Taken from mobile settings option) and i had attached a screenshot image indicating the remaining data using *121*51#.. And it shows the remaining data balance of about 400mb - (Availabe data for the day) with time.
I approched cs executive and he didnt respond properly. Then i mailed a complaint to [protected]@airtel.com and one executive said that some specialist will resolve the issue within 72hrs but still none of answeres for that...

This is a complaint against my mobile no. [protected] i have asked many times from airtel for the portability or a prepaid sim card by they are not taking my request and demanding for bill payment all the time.in the month of may airtel disconnect my connection dt 23.05.2018 and still demand for full and final bill payment, i got frustrated with their service but still i paid rs 1415 as the full and final payment via transaction no. N[protected] dt 08.06.2018. My connection was already disconnected, and all the services was disabled in the m/o may only and the customer care told me that u can collect prepaid sim card by vising any airtel outlet with security money. Once i visited there they told me to pay the outstanding amount again which i already paid in 08.06.2018. Sir this is a request please help me to sort out the matter as i need my mobile no. [protected]

Unnecessary service started without my consent
In my cell phone received the following message
Adofgames service has been renewed @ rs 25.0 for 7day (S) from your airtel mobile. To deactivate, call or sms stop to 155223. More services, click http://56789.airtel.in
And so on.
I want my recharge money and company charged unnecessary charges without my consent

I got a message saying that rs.20 has been deducted from my account though i am not using any primezone service. I have received today 18th september on early hours @4.44am. Please check and refund my deducted amount. Please acknowlege my complain. Message appears like below:"thanks for using primezone. You have been charged rs 20.0 from your airtel mobile account. For more services, call 56789".

Hi my number +91 [protected]. I be been deducted RS.20 for Aug and see 2018 saying I be used Airtel primezone.. what is this actually we ve not opted anything like this and request you to stop this one and refund our 40rs amount.. why these type of reduction happening without any informations, how the poor ppl who doesn't know to raise complaint will solve this.. this is not good

Thanks

My Airtel Prepaid Rajasthan circle no is [protected].I recharged so many prepaid packages from several wallets.But
all recharges were failed.Airtel customer care numbers are not responded.So please solve the my issue.

Thanking you sir
My email ID. [protected]@gmail.com

Hi my name is gagan walia i have reqested to port my number from vodafone to airtel.. And on 17 sep at 11:30 pm my vodafone services was shut and when i called airtel for the help in revert they told me that i have to to go to there store and i have to collect sim from there and after that i have to wait for another 4 houre to activate.. My only question is why they shut my service in the mid night... How will responsible for any lose