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Updated: Jun 10, 2026
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S
samansharma
from Mumbai, Maharashtra
Sep 21, 2018
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Address: Panipat, Haryana, 1320103

Dear sir,

I am an airtel customer and my mobile number is [protected], [protected], [protected].

I am using airtel services since many years in our plant, indian synthetic rubber, panipat refinery and i am staying in tdi city panipat.

I am facing very bad problem of network in my office (Indian synthetic rubber, panipat refinery) and at my home (Tdi city panipat)

The network is very very bad and most of the times it says no service / limited service. I have registered many complaints with airtel but there is no response from customer care. I have been with airtel since last many years. The 4g speed is nil. I have hardly used airtel internet as it is the worst internet ever. Please check my data usage as well.

I am in purchasing profile which have too much public dealing. My senior management, colleagues, suppliers, clients and even my family complaining me that i am never available on my phone as it is always not reachable. Incase, somehow, any call connects, it gets dropped immediately leaving shouting me in frustration.

It is not only me who is complaining, everyone around me have the same feedback. Many of colleagues and neighbours already switched to other networks. It is only me who is getting penalised day by day due to my loyalty towards airtel.

Every month i am paying my bills honestly without getting any service attended from airtel.

Is it the justified way to treat your customers who are paying bills without getting any service in return for so many months?

I am highly disappointed with the service, is an understatement.

Please resolve the issue on urgent basis and if airtel is not competent enough to resolve the issue than it is my humble request to please convey me so that i can switch the network and make my life happier.

Thanks & regard

Lalit sharma (Mr.)
Dgm - materials

Indian synthetic rubber private limited
(A jv of indian oil corp. – india and tsrc corp. - taiwan)


Plant address
Opp. Naphtha cracker polymer terminal gate,
Bal jattan (Village), panipat refinery (Po),
Panipat – 132140 | haryana.
Landline: +91 – (0) 180 – 252 9118
Mobile: +91 – [protected]
Email: lalit. [protected]@isrpl.co.in
Www.isrpl.co.in
Airtel customer support has been notified about the posted complaint.
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    H
    Haresh Gadan
    from Ahmedabad, Gujarat
    Sep 21, 2018
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    Address: Rajkot, Gujarat, 360003

    One of the worst service airtel.. Complain registered on 5sep 2018.. But problem is same..
    No response from network team or customer care.
    4g signals is almost 6% to 12%.
    Vodafone 2g is better then airtel 4g
    Its not airtel 4g its 0.2g..
    Inside and outside both have connectivity issue..
    Sab use karo fir sahi chuno.. (Ghanta)
    Mobile number [protected]
    Airtel customer support has been notified about the posted complaint.
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      P
      pankajmishra5788
      from Lucknow, Uttar Pradesh
      Sep 21, 2018
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      Address: Lucknow, Uttar Pradesh, 226026

      We were using airtel dth since 2011 and stopped using secondary connection it for some reason. I was call airtel dth customer care for discontinues my secondary setup he is asking me please return setup box after that we are discontinues you services why we are returning back setup box??? I have paid for setup box... Is that airtel returning my money which i have paid for setup box???

      Please contact: +91 [protected]
      Email id: lko. [protected]@gmail.com
      Airtel customer support has been notified about the posted complaint.
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        D
        DEEPANSHU KUMAR ggeh
        from Ernakulam, Kerala
        Sep 21, 2018
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        Sir my father is using airtel [protected]. And some offers like kidz zone and some other offers are automatically activated in that mobile number and money is debited. Around 1 week ago nearly 45 rs are deducted and after deactivation again it is subscribed automatically and nearly 15 rs are deducted. He has deactivated the services but unable to talk to customer service. He is a customer of airtel from a long time but this time he is not satisfied with airtel so i request to you please refund full money after checking the detail or you contact him.
        Airtel customer support has been notified about the posted complaint.
        Hi
        Please in my airtel no.[protected] automatically activate hungama service and charged of 99 rupees. Please its not activated by me. Please deactivate and return my money.
        Wating for ur response.
        Thanks
        Complaint was registered from my side having refeence no. - CHTNP[protected]. Till date the issue has not resolved.
        The hello tune which i have selected from your website was long but when i subscribed it seems to be vry short and after saying few words the song is getting repeated.
        Kindly do the needful as soon as possible.
        Sir, my village name is Gaddopur(pin code-843101), land mark-Gaddopur nagwa primary school, There you have a network installed but those people sell oil and closed the network Tower, If this is the case then we will reject your service with our villager's, so take any action on this network issue, thank you
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          G
          govind7483
          from Gurgaon, Haryana
          Sep 21, 2018
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          Address: Gurgaon, Haryana, 122050

          Dear sir,
          I am a consumer ([protected]) of airtel dth services. There is a connection problem in my dth services. I am not able to use my dish tv from 18.09.2018 and i made a complaint on same day vide complaint no. 80482271. I make lots of call to customer care but my dish services not started. After that i talked authorised center of airtel and area manager but they were also not interested in resolve the problem. There is a agreement between society (Where i am living) and airtel (Service provider). He says that i have to go with society people and talked about the problem. But i am customer of airtel dth service not society, my problem should be solved by airtel only. Airtel not care about customer after sale of their products or services.

          Please resolve the problem

          With regards
          Govind singh
          Airtel customer support has been notified about the posted complaint.
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            S
            Sunil natraj
            from Ahmedabad, Gujarat
            Sep 21, 2018
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            Dear sir
            मैंने आपकी company में जॉब के लिए apply किया था तो उसके बाद मेरे mobile पर एक call aaya उसने मुझसे 1500 rupay account में जमा करवाने को बोला । फिर बाद में एक or call आया और बोला की मेरे a/c में 5550 rupay जमा करवाओ बाद में फिर से call आया और बोला की मेरे a/c में 8600 rupay जमा करवाओ मेने जमा करवा दिया।
            फिर मैंने call किया तो मुझे बोला की मैंने आपका product भेज दिया है ।
            दूसरे दिन जब मैंने call किया तो वो बोला की मैंने जिसके हाथो आपका product भेजा था उसका acsident हो गया है बाद में call करना ।
            मैंने बाद में फिर call किया तो वो मुझे बोला 10:00am को call करना ।
            Airtel customer support has been notified about the posted complaint.
            Sep 22, 2018
            Updated by Sunil natraj
            dear sir
            मुझे मेरा पैसा वापस चाहिए ।
            thankyou
            Sim card is not working without any information...
            Name AS MASHUN
            SIM NO. [protected]
            As Mashun's reply, Sep 9, 2018
            Call me
            Sms message well not go forward and not work
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              A
              Akshay0937
              from Noida, Uttar Pradesh
              Sep 21, 2018
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              Unnecessary service started without my consent saying service will be renewed after validity expiry. On 1st sept, in my cell phone received the following message:-

              "adofgames service has been activated @ rs80.0 for 20day (S). Txn id s[protected], 01sep18 01:33. Service will be renewed after validity expiry. To use, click http://vas.adofgames.com/airtel/message/activation (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789"

              Sms for stopping the service was also send by me & but the service was neither yet stopped nor it refunded... But it again charged me forr rs 120 today itself... With message -

              "adofgames service has been renewed @ rs 120.0 for 30day (S) from your airtel mobile. To deactivate, call or sms stop to 155223. More services, click http://56789.airtel.in"
              A
              I again sent message to stop but no rply from their side

              So, i want the service provider to credit the full amount of rs200
              Airtel customer support has been notified about the posted complaint.
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                M
                Munishwar Maske
                from Savantvadi, Maharashtra
                Sep 21, 2018
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                Address: 411033

                I complained to airtel company that my sim no. [protected] had not range in my resident area 10 months ago. When i am using internet it takes very much extra time that means very slow internet speed. And company charges me full payment that i used internet extra, even i complained about that. After that i refused to pay the bill then my sim is blocked by company and added extra charges of rs. 308 even my sim is blocked. Now my complain is that company should have to refund my payment of extra uses of internet because it is very slowly due to low range and i already complained about that 10 months ago but the my complain is not resolved yet by airtel company.
                Airtel customer support has been notified about the posted complaint.
                Hi team,
                I am not able to sent messages from my aitel mobile number [protected].

                Can u please check..

                It is very urgent

                Regards,
                Monika.
                Airtel has been deducting Rs 20 every week from my prepaid account for Promezone services without my consent. The money should be refunded to my prepaid mobile account [protected]
                Please block this airtel number [protected] as soon as possible

                Thank you
                Sanjay
                I have received a sms on my mobile it says thank u for activating Lic club..and charged me for rs35..but i havent activated that service...i am requesting you to please refund my amount..
                Sir mistakenly I lost my phone,
                I'm an Airtel user and I have requesting u to block my Airtel sim number ([protected]).
                Before someone misuse it.
                Thanku
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                  K
                  Krishna Kumar Sajjan
                  from Warangal, Telangana
                  Sep 20, 2018
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                  Address: 506002

                  Got a message saying that rs.20 has been deducted from my account though iam not using any primezone service. I have not noticed that rs.20 has been deducted and the message also i have not noticed. I just noted the message. Please check and refund my deducted amount. Please acknowlege my complain. Message appears like below:"thanks for using primezone. You have been charged rs 20.0 from your airtel mobile account. For more services, call 56789
                  Airtel customer support has been notified about the posted complaint.
                  I am getting Class 0 messages after every call and sms. I am also receiving sms from a$-tfrot.
                  Kindly stop this service if subscripted.
                  I ported in to Airtel! But it’s been three days and my services are not yet active! Contacted customer care multiple times but pathetic response
                  Hello I am not able to recharge my airtel prepaid nos, site saying it is invalid no. please help me out in this matter. thank u !
                  There is a deduction of Rs. 20 from my main balance on account o[censored]sing Prime zone. I haven't used any such services. They are deducting arbitrarily, is it where company making its capital ? 😤😤
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                    U
                    ukarjun
                    from Mangalore, Karnataka
                    Sep 20, 2018
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                    Website: www.airtel.in

                    There is a tricky recharge pack in the Airtel prepaid recharge section. There is a big possibility that you guys can get fooled by Airtel and feel helpless in the hands of rude customer care executives. One cannot justify the purpose of the pack itself why it's even there.. I had to sadly recharge again and lost my 995 rupees

                    Attached screenshot
                    Airtel customer support has been notified about the posted complaint.
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                      K
                      kevmasci
                      from Mumbai, Maharashtra
                      Sep 20, 2018
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                      Address: 400067

                      This is regards to a complaint i have made on twitter, i have called airtel customer care a few weeks ago. But the issue is still not resolved. I was with vodafone and was disappointed with their internet speed, so i did a MNP from vodafone to airtel thinking their service is good. Since i have been with their network i have not been able to call my parents landline number. Airtel refuse to acknowledge the issue saying its not their fault. Im now thinking of moving to jio. I have heard a lot of good things about the jio network
                      Airtel customer support has been notified about the posted complaint.
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                        L
                        lalaji@123
                        from Delhi, Delhi
                        Sep 20, 2018
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                        Address: Faridabad, Haryana, 121001
                        Website: [email protected]

                        Dear sir/madam,

                        My lane line no./broadband[protected] in the name of ashok kumar (Advocate), my altarnate mobile no. [protected], so please my laneline/broadband connection is disconnect justly because your service is bad & your visit service department is bad. Your service department my complain regarding not solutions & your service department is my connection disconnect without my permission, so my request please my connection is disconnected.

                        Thanks
                        Ashok kumar aggarwal
                        (Advocate)
                        B-514, first floor,
                        Nit, faridabad (Hr)-121001
                        Airtel customer support has been notified about the posted complaint.
                        Hlw I am Airtel customer, I had reacharged 398 data pack for next 84 days through my Airtel app...
                        but the charges had been deducted by two times then I got a message that they will refund within 7 days...but now there is no refund I got...
                        So I request you to look into the matter and refund the money
                        Thank you
                        My mobile network is not working properly I donot use voice/data and I complained in customer care my is disconnected by him
                        Network is not working of home from 2 to 3 days when will it be solved airtel network
                        Is not working plz help solve the network problem
                        Landline no
                        [protected]
                        Kindly reverse my Airtel DTH payment I wrongly send Rs.225 to train id:[protected]..kindly reverse the amount to my account no [protected] axis bank.. I attached the Tran details below kindly do the needful
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                          A
                          Author Bhaskar J Paul
                          from Belsand, Bihar
                          Sep 20, 2018
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                          Address: Darjeeling, West Bengal, 734001

                          I had ported an idea sim to airtel based out of siliguri under the prepaid plan. The sim (Airtel) was handed to me wrapped and stapled in a piece of paper. On activation i realised that i was given a postpaid connection. On visiting the airtel store non of the staff offered to resolve my issue. The sim was blocked and now i am left without the sim.
                          Airtel customer support has been notified about the posted complaint.
                          Sep 20, 2018
                          Updated by Author Bhaskar J Paul
                          The staff who belongs to Siliguri Airtel store goes by the name of Sankho Nath Mohanto. He had, without my permission, called up customer service to block my [protected]@[protected].
                          Sep 20, 2018
                          Updated by Author Bhaskar J Paul
                          I have mailed my issue to all who matter in the organisation but I am yet to hear from them.
                          In my place there is no Airtel signal please do something...my place is moodekallu road, duggaladka post, sullia taluk, south canara district, Karnataka state
                          Swasthik S Salyan's reply, Sep 14, 2018
                          In your television add you told that there is network everywhere but in my place there is no network, there many Airtel users there.if they want network they have to go far to call, so please fulfill our need
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                            A
                            anand1019
                            from Delhi, Delhi
                            Sep 20, 2018
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                            Address: 500055

                            Hi my credit card last two month auto paid for www.airtel.pgsi www.airtel.inin this transaction title but have not use for this category app and any other why are u my knowledge not informed this amount your site taken so kindly refund this amount suddenly stop this service i have attached my last 2month your amt my credit card debit statement pls review and refund my mail is [protected]@gmial.com

                            Regards
                            Ananda rao
                            Airtel customer support has been notified about the posted complaint.
                            Sep 20, 2018
                            Updated by anand1019
                            from last lost 1500 from my credit card A/C amount deducted but not credited in to airtel auto pay A/C
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                              J
                              jyotijolly08
                              from Hyderabad, Telangana
                              Sep 20, 2018
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh, 500081

                              Hi,
                              I had sent my motorola phone to airtel secure for repair, as my phone's speaker wasn't working properly. Before sending it to airtel, i got it checked at motorola service center and they told me the supply point for speaker has become loose. So i already knew what exactly was the problem. When asked to one assist and airtel secure people about the issue, they told me that the phone had liquid damage. And, the best part is my phone never fell in to water and no liquid ever entered it. So, i asked them to send my un-repaired phone back becaus eif they were not able to identify the problem correctly, then obviously whatever the repair they'll be doing would be useless. Now, i got my phone back today, an hour ago. But now the power and volume buttons are not working properly. When i sent the phone, it was perfectly fine except for the speaker and now it has come back with a new issue. I contacted the airtel customer care and they said they don't know what to do and there's no way to connect to airtel secure backhand team and one-assist team. Now, i'm totally clueless as to who should i complain about this.
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Dear Customer,

                              Greetings from OneAssist!

                              We regret the inconvenience caused. Request you to share your registered mobile number and membership ID details on [protected]@oneassist.in or Inbox us on Facebook or Twitter. So that we may assist you in your case.

                              Regards,

                              Devendra,

                              OneAssist, Social Media Team.
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                                V
                                vtvicky
                                from Delhi, Delhi
                                Sep 20, 2018
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                                Address: New Delhi, Delhi, 110033
                                Website: [email protected]

                                We are today wrong recharge {[protected]} right number is [protected]
                                Please refund is number recharge {[protected]} 448 rs please resolve this issue as soon as possible .And refund this 448 money my account because we are recharge wrong number. I hope you are resolve this issue on urgent basis .and provide my money in my account

                                Thanks
                                Vikram
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                                  Deeip
                                  from Dimapur, Assam
                                  Sep 20, 2018
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                                  Airtel waale bhai jo bhi ho...2g thik hai baaki 3g aur 4g band kardo. Tumhare bas ki baat nhi hai.3g, 4g service provide karaane ki. Bas tum log jo ho bade sahar ke liye provide karte ho.. Jio se kuch to sikho. Jangal jhaar se lekar chhote mote gaao tak apni 4g service provide kara rha hai.. Vo 4- 5 mb ki speed ke saath. Aur tum to bhai vip ho garibo ko kaha se puchhoge. Meri baddua hai ki agar tumne aise hi provide karaya to tumhari jo company hai.. Vo hamesha ke liye band ho jaayegi... Jio ko takkar dena hai to jhukna sikh lo.. Jhuk kar k tum koi chhote insaan nhi banoge... India bahut bada market hai.. India ke hisab se chaloge to ham indians tumhe sikhar par pahuchaange.. Warna bhaad me jao.
                                  Airtel customer support has been notified about the posted complaint.
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                                    S
                                    Sai Pranav
                                    from Kottayam, Kerala
                                    Sep 20, 2018
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                                    Hi,
                                    I have recently applied for sim porting from jio to airtel. I have informed that the port shall be done by 20/sep/2018. Accordingly my old old sim got deactivated but my airtel hasn't be activated yet. It doesn't even show any signal in my mobile.

                                    Its been around 12 hrs and my airtel sim is not yet activated. Ihave seen similar complaints on the web stating that this kind of porblem hasn't been solved. I hipe that won't happen in my case
                                    Airtel customer support has been notified about the posted complaint.
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                                      Ravindra Zipare
                                      from Pune, Maharashtra
                                      Sep 20, 2018
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                                      Address: Nashik, Maharashtra, 422006

                                      Yesterday morning i have received a call from airtel dth call center with reference to india vs pakistan match. They offered me a special recharge of 715 rupees and their representative told me that if you recharge before 1.00 pm all the sports chanel will be activated, according to which i have recharged my account immediately at around 11.00 am in the morning. But still i have unable to watch any sports chanel and most importantly i have miss yesterday's india vs pakistan match.
                                      This thing happened with me second time. Same thing was happned at the time of ipl as well.
                                      So please look into the matter and give me my refund and what about as a unable to watch live match?
                                      Want a strict actin on airtel dth.
                                      I have all the evidence a call recording of their offer call. And recharge details as well.
                                      Airtel customer support has been notified about the posted complaint.
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                                        S
                                        subhash khanna
                                        from Delhi, Delhi
                                        Sep 20, 2018
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                                        Website: [email protected]

                                        Through pn b rewards point i requested a recharge of rs.175 /- on 16/09/2018. Pnb confirmed it vide transaction id [protected]. At 3.47 pm.& the same was confirmed by you vide message dated 16/09/2018 at 3.48pm vide your trasid[protected].. My mob. Is not showing the balance please look into it & take corrective steps

                                        Thanks

                                        Subhash khanna
                                        253 bank enclave
                                        Luxmi nagar
                                        Delhi 110092
                                        Airtel customer support has been notified about the posted complaint.
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