Airtel Complaints & Reviews

With regards, i want to tell you that i have not subscribed for any prime zone services and my airtel account balance is deducted without my consideration of ₹20 with no reason. Please take some stern and necessary steps in this regard and refund my account balance or i will change my SIM
Seetha lakshmi
[protected]

Hi sir/madam, i am using prepaid airtel number [protected], i have some personal issues, so kindly give me a list of incoming and outgoing call lists for the prieod of july month -2018 to this month[protected], which is help full me to short out my problems and kindly send my registered mail id provided here.
Thanking you
Yours truly,
Vijayakumar. M

Your service is totally stop due to unavailability of network from last two day. Even internet service also zero from long back. My data are gathering months to months. For use of net service am using other server.
My self ranjit jana.
My corporate no [protected] location jadugora, jamshedpur, east singhbhum, jh832102.
Please take necessary before switching over to other server.

Hello [protected] is my airtel postpaid number...
My location area is : 2 pran nagar, near nilkanth vidyalaya, ravapar road morbi 363641 gujarat india..
In this particular location no network issue continues.. I did lots of complains...in airtel open network app showing two towers and wxcellent network but in my area all customer having same problem..
My complain ref no from airtel is: 87361554.
I did complain on 30th august 2018. But no resolution yet..
So kindly do the necessary steps for the resolution of problem

I made an account on my airtel app with my mobile number [protected] and added rs 2400 and when i tried to use that money. App says "debit not allowed for this account. Why did you add rs 2400 if i won't be able to use it? After calling airtel payments bank million times, they just told me to wait to solve the problem but problem hasn't been solved till now. Unlock my wallet so i can use my money 😔

I am on international roaming. I recharge my mobile [protected] on 9 sept rs 300.
10th of sept they deducted 99 rupees for international roaming next day again i checked my balance and they deducted 30 rupees. Again i checked my balance on 15 sept and what i am seeing that they deduct 26 rupees again.
I am on international roaming i am not receiving any call i am not making any call nor sending any message. This is pure harassment of the consumer.
I need my balance back and i dont want any deduction in future.

My airtel number ported to corporate sim postpaid but that onwards i am not receiving any calls please help me to resolve this issue my number is [protected]. And i contacted airtel retail in koramangala they said send mail to enterprises airtel email i'd after that i sent to that email also once they said within 24 hours it will solve after 24 hours again i replied then they said this will resolve every soon now for my mail 6 days gone no replies i put remainders no reply and i sent to some google searched airtel ceo mail also even though no reply please anyone help me to get out of this issue.

I have 4g in my office in (Kempegowda international airport) and it's showing full network but internet was not working and 10 to 20 time it's switching on and off and in my home also iam getting 3g but it's not working only just it's showing h+ that's it's (I can't play youtube videos and i can't play pubg game and i can't send whatsapp message also this is the most worste network please don't buy this one my number ([protected])

Dear airtel team,
I am telling you with great sorrow. That your network does not come inside my house. By staying in a place like delhi i have to go to the roof and talk to the people whether it is the network of airtel. I have been using these numbers from last 10 years. And in such a condition i will not be able to use this number for a long time. Please help me and correct my area's network. My contact [protected]

Hi,
I am aditya bhardwaj. I was using airtel prepaid connection from a very long time along with vodafone postpaid connection in a dual sim phone. But 2 months back some guy representing airtel called me "as they usually call all day telling you different schemes" and told me about a good airtel postpaid connection which will also secure my phone from any sort of damages. But the only condition i was told was that i should have an airtel postpaid connection. To which i agreed and switched to airtel postpaid from prepaid. Now just after 2 months unfortunately touch of my cell phone stopped working, may be due to spillage of water.

Worried i called customer care from a different cell phone but same number asking them the procedure to get my cell repaired under airtel secure. To my utter surprise the executive on the other side of the phone told me that i will have to first go on the airtel app and subscribe for the airtel secure in order to get the phone registered. As my touch wasn't (Isn't) working i am stuck and feel like cheated. Today i had talked to airtel representatives who called me after i mailed them the situation and problem i am facing.

I was hoping for a solution from them but escalating the issue to three seniors including one named rini (Supervisor) and her manager, nothing was helpful. Instead they said i was at fault as i did not enquire this from my hand prior to this problem and were not ready to accept the mistake from their end. To which i clearly told them that i only switched from vodafone to airtel because my handset was being covered for all sort of damages, and unless and until someone known to this procedure will guide me how will i ever know what ill have to do. I also told/asked the lady (Manager) that if they can text for everything else why cant they just send a simple text that whosoever you are, you need to subscribe to the airtel secure plan and get ur handset registered.

They have put all sort of ads and everything for this service but no one ever called, texted or mailed even a single thing about it.
I am totally disappointed now and feel cheated. I have never felt this disturbed in my life ever. Kindly help.

I have a registered airtel data card number with my email registered for bills. Since this is my only number i have registered with airtel. But i have been receiving emails from airtel for billing registration and billing updates of customers registered on my mail id. Several unknown numbers are registered on mail id and still counting. Each day a new number is registered on my email id. I have complained to [protected]@in. Airtel.com regarding the issue. Next day their person calls and says they will sort my issue but it seems they are doing nothing about it. After sending a few emails towards [protected]@in. Airtel.com one representative asked to mail it to their nadal officer. I got a reply but still i am facing the issue. I hope airtel could provide a better service by not making others email or other details public to everyone else in such a manner. By doing so they are compromising others data to third person. I dont know what else to do since i am tired of sending emails after emails with no positive change. I am attaching photos of a few numbers that are registered with my email id. Hope this brings a positive change.

I am a very old customer of airtel and have been using airtel gsm postpaid as well as broadband connection at my home. I subscribed to airtel secure service after seeing much hyped advertisements on tv. The mere fact that my phone is already under warranty, i had an extra out cover and tampered glass on my phone, and i still decided to have insurance clearly show how much i am concerned about my phone and take care of it.

On 19/08/2018 i was on railway station and an old lady was trying to get on to automaic escalators. She was about to fell down, when i saved her from felling down. At the same time my phone was in my hand and got slipped & handset fell down and the touchscreen developed cracks. Though the phone is still working and i am using my phone very well.in spite of all the documents uploaded, i repeatedly kept on getting emails from them asking for a pic of the phone with the battery removed. Finally my claim was submitted after on 21/08/2017.

Now after a day i received an email from them saying claim rejected by the insurance company due to "improper handling". Can somebody explain me how you are supposed to handle the phone while accidentally slipping? My phone did have an outer cover as well as extra tampered glass to protect it from a damage in case of minor impact by felling down. The screen broke as it was a major impact as it got slipped and fell down with a "good enough impact" causing myself to get injured and the phone screen damage.

I again raised a complaint on 14/09/2018 and an email again droped in my inbox on 15/09/2018 stating the same "improper handling".

If this is not, what the hell is "an accident" then? Now they are saying claim rejected due to improper handling? Do you mean to say i throw my phone on the road and broke it? What a ridiculous lame excuse for not keeping your promise and providing a service for which you are bounded to. And what is this insurance company now?

I want somebody "logical" to immediately look into this and arrange to get the phone repaired and delivered to me at the earliest failing which i would be left with no other option than to proceed with the legal proceeding with district consumer forum to safeguard my rights as a consumer and get the service for which i am in a contract with airtel.

Hoping to hear from you very soon.

Dear sir,

This is subject to above i - yogesh shahpatel found that in my airtel[protected] billing since last 12 months no consumption was made by me due to non-availibility of network. So i had to use new network [ i. E. Jio] for communication.

As i am bonafide customer of airtel i hope, because of non-utilisation of services company should refund me rental collect from me by me as remittance of above billing. I will be highly appreciated if my complaint will be solicit.

Airtel prepaid service [protected], 35 rupees was deducted automatically and by enabling value-added service of kids zone on date 15 september 3:40 pm.

Airtel up east prepaid: [protected]
Txn id s[protected]

Airtel automatically activated this service, nor i visited any site, neither clicked anywhere to enable its services.
However, i immediately stopped it but the money was already deducted any they denied to repay it back.

These companies usually do this kind of cheap tricks to earn money. That is why i am complaining about them

Sir,

I want to know the call log detail of airtel prepaid number is [protected]. This number is registered with the name of sharvan. Is it possible to know the call detail and sms history for the period of i. E. 13.09.2018 to till date. And please tell the recharge history of this number. It is very important to resolve as soon as possible.

Kishor kumar
[protected]

The worst service in history from airtel, this should go public now on facebbook and other social sites, frustrated with response of airtel managers and representatives.

You should lock your company and join dish tv, you aren't capable of providing services to customers. Feeling shamed on you Bharti Airtel.

Hi.
When i ported me aircel account to airtell account, i had been told that i would have to opt for post paid compulsorily for 4 months. I had taken plan of 199rs. But i had been given bill of 199 in first month and then 240, 280 and 240 rs for the remaining months. After 4 months when i put the request for converting to airtell prepaid, i had been told that i would get a call for confirmation. The company hr called me and i clarified...

Airtel gives me free 10 gb for 10 days and the pack is activated. I browsed internet and the amount is deducted from my main balance when my net pack is activated. I call complaint care of airtel but they provide me a silly reason for amount deduction "there is a tower problem in your area" that why your amount is debited but i asked to refund my amount, they refused to do. Until now the 10 gb pack is activated but not browsed by me. I called many times to airtel care and i asked them "why i not able to browse when my pack is activated". They provided different answers for me. One of customer excutive tell me there a setting problem in your phone (Already i used net pack in this setting) and another said this pack is only for 3 g mobile users (In activation message they notified me the pack is only 4g users and i also 4g users). Finally the amount is debited from my main balance for silly reason and the net pack is activated but i not able to browse until now. There is no solutions for me from airtel sides.

Hi,
I'm anushka gupta and i have plan of rs 499 but i'm getting bill of rs 802. I have complained regarding this from 2-3 months but still getting this type of bill.
At last decided to port my no. And regarding that i got a call but that woman was so rude she was not ready to port my no. And for port my no. She told me to pay rs 1000 even though my bill is of rs 800.
I would like you to plz let me port my no. And i want refund of money which is i have paid.

I have been using airtel for 8-9 yr and yesterday i was completely disappointed.

[protected]
This is my airtel prepaid number. I have put international roaming pack for singapore on13th sept. But when i reached singapore you have deducted 99 as usage charge for data. That pack is suppose to provide free data and international call to india from singapore. Since my sim is prepaid international roaming should be activated already. Please explain me the reason and give me my money back. This is the last time am trying to get answer from you. Or my entire family will switch to some other network.