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Airtel Complaints & Reviews

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Updated: Sep 19, 2026
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T
T.N Prabhakar
from Muzaffarpur, Bihar
Oct 22, 2018
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Address: Nalanda, Bihar, 803118

My balance deducted for ValuePack but i did't purchase anything . I got this message Thanks for using ValuePack .you have been charged Rs 20.0 from your airtel Mobile account.For more services, call 56789.This is an unethical behaviour they are doing.who is in the world gonna purchase their value added services .Last month they charged Rs 60 for gaming services .i have an android phone i can install different types of games and then play .This is just excuse to charge for anything in the name ValuePack.Stop this return my money .I have internet i can do everything .i don't need your ValuePack.
Oct 23, 2018
Complaint marked as Resolved 
I didn't received any mail or call they just marked my complaint as resolved. unbelievable 👿👿👿
Airtel customer support has been notified about the posted complaint.
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    K
    keshav2640
    from Khawhai, Mizoram
    Oct 22, 2018
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    Address: Dimapur, Nagaland, 797112

    I had claimed my airtel secure claim on 24th august 2018, my claim was turned down on 18th september on the basis that i was not able to submit documents by 21 days after informing about the claim but the issue is that i had submitted the documents and also that i had tried to contact them regarding it but i was too busy in work as i was out of station and also that the connectivity here was poor. I am immensely disheartened with the insurance provided by airtel.
    My service request no. Is 3485266
    My contact no. Is [protected]
    Airtel customer support has been notified about the posted complaint.
    Sms not send and receiveing
    Pappu Bhawan Wala's reply, Oct 16, 2018
    Sms messages not sending in this numbr (8146979177)
    My number is [protected]. For the past few days i am experiencing that i have been charged for unwanted services. I have never subscribed any of the services. Whenever i stop any service, another services automatically gets activated. I feel like cheated. Please stop all this.

    Thanks
    [protected] number can't been sent text msg from Nokia mobile since 2days please kindly help out with that.
    Thank u
    I've purchased a data pack on 7th October 2018 for 28 days by Rs
    .109 but customer care sending massage that it will be expired with in two days, instead of your dayd of commitment of 28 days.pl. clarify why it is?
    I had called one DND registered cutomer for insurance product who had filed a complain regarding my no. Due to which my sim had been temporarely blocked so please activate my sim asap.
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      L
      Leena Shiju
      from Ferokh, Kerala
      Oct 22, 2018
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      Address: 682302

      My no is [protected] my current bill plan is 199 and1gb data for one month after 1 gb it will cut off automatically since i was not here iam not using this but the bill paying so iam not able to check the plan but this month i check why my mobile charge is so high so i check the plan it is 349 plan when i call customer care that lady said i change it in feburary no idea please do the need ful i need my earlier plan otherwise i has to change the connection.
      U can check my connection it is past 15 years ago. Since ur service is very poor i did not cancel it mostly we dont have any range since it is an industrial area
      Airtel customer support has been notified about the posted complaint.
      Dear Sir,
      Please avoid the coming of TFAROT as it is very irritating to me. It is harrassing and leads memory loss to the android
      Regards
      RAMANA REDDY
      [protected]
      Sir i have lost my mpin number and account name so give me suggestion what i can do
      Please block or deactivate my Airtel SIM [protected]... please deactivate my SIM as soon as possible... because my mobile has been lost...and there can be a possibility that it can be used for wrong purposes so please consider my request and kindly pay attention to it as soon as possible please
      I have mistakenly recharged my number
      wrong number [[protected]] amount 196 trid[protected]
      correct number [[protected]]
      please resolve my problem as soon as possible
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        A
        Amit sharma 22
        from Kolkata, West Bengal
        Oct 22, 2018
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        Address: Howrah, West Bengal, 711202

        I am getting no signal on my airtel digital tv i have complaint to airtel customer care on 15th of october 2018 they had sent technician with the no proper equipments and tools and according to me they have no proper knowledge about the this antenna and setup box they went then i again complaint to airtel dish tv this and they send again technician to my home but they also didn't do anything so that i can solve my problem after checking in all this send me my setup box is damaged but why didn't he repaired at that time when i call him in the same number keep putting up the call and keep keeping the call at hold they are doing mental has to the people.
        Airtel customer support has been notified about the posted complaint.
        Hi,

        I am an airtel consumer. There is poor network availability on the top floors of our building.

        Address: 14th floor of "The Pavillion" mall, Senapati Bapat Road, Durga Nagar, Model Colony, Shivajinagar, Pune, Maharashtra 411016

        Please improve network availability.

        Thank you in advance.
        I have added Rs. 500 to my Airtel Wallet and I am trying to make payment to my electricity bill or trying to transfer money to some other account but it is not allowing me to do any transaction.
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          A
          Akshay Mathew
          from Mumbai, Maharashtra
          Oct 22, 2018
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          I have been wrongly charged rupees 20 for using bhakti sagar portrait and the amount has been deducted from my airtel mobile account. I have not subscribed to any such plan. Please look into the matter. I demand an immediate refund. Please stop this service and return my balance as i have not requested for this service.

          Sms received on : 21 october, 2018
          Time - around 8 pm
          Airtel customer support has been notified about the posted complaint.
          [protected]
          Pushkar dangi's reply, Oct 17, 2018
          Network problem ha
          I have around 900 rupees in my main account and I'm not able to use that money to recharge 448 pack..
          When I call other Vodafone number but not connected . Always told all line busy.
          That it why please check the problem this item as soon as possible.
          Thank u
          I have topup of my mobie no[protected] by online sbi on 28/9/18&29/9/18 of
          rs 100 &rs100.but recharge was not done nor money was credited in my account.pl do needful.
          sushil kumar bhatt's reply, Oct 17, 2018
          complain not redressed
          From last two week Airtel was debited from my account for activation of "MYGAMES" Services, without my knowledge/authrorized .Hence I want stop this service and return back my money.
          Sir, can i change my 3g lafu sim to 4g sim ? It's very poor voice quality. My mobile is 4g mobile
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            F
            Faizan Jamil
            from Delhi, Delhi
            Oct 22, 2018
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            Address: New Delhi, Delhi, 110025

            Hi,

            My self faizan jamil, my airtel mobile num is [protected]. I am writing this mail to inform you that i have handset secure policy enable with my airtel post paid plan. I have submitted the claim as per policy but it got rejected stated i was late to inform concern team regarding accident.

            My phone got damage on 12th oct late evening but due to some other work i could not inform airtel. First i have tried to submit the claim by 14th oct but due to some technical i was unable to do that i called airtel @ 198 registered an sr regarding error.

            Next day i. E. 15th oct i got a call from airtel team and they told to try again as it might happened due to technical error. I tried again but fail to submit to submit as “submit claim” but was not enable.

            After the support of airtel executive and lots of fail effort i submitted my claim on 18th oct at around 9: 45 am.

            But unfortunately i got i call from airtel secure team and told that my claim got rejected as i was late to inform airtel.

            Kindly look into above matter and help me to avail the benefit under airtel secure policy.

            Do let me know if you need any further details from my end.

            Looking forward for you positive response.
            Airtel customer support has been notified about the posted complaint.
            I Have a land at village of baddikere, channarayapatna Taluk, Hassan District r where I need Airtel network to install tower.
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              A
              Alavala
              from Bengaluru, Karnataka
              Oct 22, 2018
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              Address: 560078

              Wrong number:[protected]
              Correct number:[protected]
              Transaction id:[protected]
              Amount:448

              Please help me to transfer correct number.

              I tried from my original number:[protected] wrc option always getting wrong key words.

              Een if i tried from email always getting the same message saying if other number put that into subject line even though i did same
              Airtel customer support has been notified about the posted complaint.
              My airtel Number is [protected] i want 99 unlimted calling for 28 day another i port my number any network
              Here is no range for Airtel, l want to take a connection but without range l can't. So l am requesting you to put coverage on these place
              Kasaragod, Kerala, thayeni
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                K
                Krishna Consciousness
                from Bhubaneshwar, Odisha
                Oct 22, 2018
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                Address: Khordha, Odisha, 751001
                Website: www.airtel.in/myairtelapp

                Hi airtel,

                Inquiry for my mobile number - [protected]

                On october 14, 2018 i just recharged 99 for 28 days unlimited daily pack recharge order id [protected].

                Again, i recharged – rs 399 on october 22, 2018, order id[protected].

                Currently my active plans showing 399 *active till 14 jan 2019. Where is my 99 plan and remaining 19 days?

                Thanks!
                Airtel customer support has been notified about the posted complaint.
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                  G
                  gopichand70
                  from Nashik, Maharashtra
                  Oct 21, 2018
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                  Address: Rangareddy, Andhra Pradesh, 500035`
                  Website: google

                  My swipe elite pro imei number [protected] and imei 2 number [protected] having my airtel number [protected] was lost by me on today 10pm
                  Now iam trying to make a call to the above number it has been switched off. Hence i request u to block my sim card for above number and try to trace out my mobile with the help of above imei numbers

                  Thanking u

                  Regards
                  K. Gopichan

                  Q
                  Airtel customer support has been notified about the posted complaint.
                  I have not received cash back for last two bill payments... Check and Confirm om the status...
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                    C
                    Ckpd
                    from Darbhanga, Bihar
                    Oct 21, 2018
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                    Address: 831002

                    I have bearing a prepaid no.[protected] and also having a post paid no.
                    1. Maximum time out going call are not connected across india and abroad.
                    2. Voice quality is very poor
                    3. Internet connection is very poor than 2g connection.
                    4. Customer care service through toll free is very very poor.
                    5. Tower stick having flactuate from 1 to 4 some time remain nil.
                    6. Direct customer care contact number given in internet not connected.
                    Airtel customer support has been notified about the posted complaint.
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                      K
                      Kobad02
                      Oct 21, 2018
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                      Address: +234

                      Hello.. I mistakenly scratched the number on my top up card airtel.. The amount is 500 naira.. Some digits were erased when i wrongly scratched the card.. I would be happy if the numbers are retrieved for me or if the card amount is sent to my line.. Thank you

                      Serial number: [protected]/22925
                      B/n : [protected] — 2020/05/24
                      Secret pin: *9310*93*2964
                      Airtel customer support has been notified about the posted complaint.
                      Oct 27, 2018
                      Updated by Kobad02
                      Please help me..my complain hasn't been resolved
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                        O
                        ohio
                        from Ernakulam, Kerala
                        Oct 21, 2018
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                        I cannot do a miss call to any of the isd numbers (Uae and singapore). Whenever i try to call, my balance got deducted as per their standard call rates. I have informed this in their customer care (Airtel) and have the voice clip relating to this conversation. As per their reply i cannot do miss call to any of the international numbers and this is their rule for morethan 3 years. But i am not aware of their "rule" till this date as i had made some missed calls to international numbers last month also. And that time my balance was not deducted. Also i have checked their "rule" by calling from another airtel number. That time also the balance remains unchanged. So why are they imposing their above said "rules" to some selected costumers.
                        Airtel customer support has been notified about the posted complaint.
                        Ref - CBDOV[protected]

                        Airtel deducted Rs 25 without consent and permission by automatically activating a service called INLOGIC Games -

                        They aren't accepting their fault. Unauthorized debit without consent seems to be the norm at Airtel.
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                          V
                          vkg0072018
                          from Delhi, Delhi
                          Oct 21, 2018
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                          Address: Bhopal, Madhya Pradesh, 462003

                          Hi am hari om, i work as sweeper in hostel mess. This message is typed by a student. My airtel no.[protected] has been overcharge by illegally activation of many value added service detection of my all ₹80. Its really bad airtel doing this cheap things to earn revenue detecting balance of poor people hard earned money. Please airtel dont be so cruel, rural people use your network just for better network coverage but you doing these cheap things with poor people like hari om who didn't know what are these things meant for. Please provide him his hard earned money and deactivate his all value added service.

                          [protected]
                          Hari om
                          Airtel customer support has been notified about the posted complaint.
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                            P
                            PEER ARSALAN
                            from Bandipura, Jammu and Kashmir
                            Oct 21, 2018
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                            I recharged a wrong number but i don't get the money back though i tried a lot.
                            I recharged my airtel number through paytm and committed a little mistake in number and i lost the recharge not more than in one second. I tried hard to get it back but couldn't.
                            So please refund me the lost money as it was by mistake. I am attaching a screenshot of paytm invoice here
                            Airtel customer support has been notified about the posted complaint.
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                              U
                              from Gurgaon, Haryana
                              Oct 20, 2018
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                              Address: Hyderabad, Andhra Pradesh, 500016
                              Website: airtel

                              Why i am getting this emails again, i know airtel always provide worsts service for everything, i am sorry to say this

                              Have on calls hours together on this and complained still getting the same, not sure who and how my official email id has been entered for this number which is not mine. You people are just blindly working and with fake documents selling numbers jut for business.

                              Customer care team said that by mistake it was entered, not sure how it was by mistakenly exact official email id was entered in unknown person database.

                              Completely fed up with airtel customer care and the support, can i expect immediate action on the person who is playing all this drama.
                              Airtel customer support has been notified about the posted complaint.
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                                R
                                RRChowdary
                                from Hyderabad, Telangana
                                Oct 20, 2018
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                                Address: 507105

                                I hate this airtel network. Unfortunately my mobile data was on in the phone and i'm not used any kind of applications and google also. After 10 min i have checked and disconnected mobile data. Airtel network has deducted 180 rupees at least they didn't send any kind of alert message. I have called customer care and asked them about balance deduction. They are telling "you are used 30mb data so we are deducted 180 rupees". But i got massage from airtel network that is "you have used 10 mb data from your main account". Why they are deducting 180rs for 10mb data. Airtel has providing bad service to the customers.
                                Airtel customer support has been notified about the posted complaint.
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                                  Rakesh Rathod4847
                                  from Ahmedabad, Gujarat
                                  Oct 20, 2018
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                                  Address: Ratlam, Madhya Pradesh, 457339

                                  Dear sir,
                                  My villgae pingrala tehsil piploda dist ratlam mp pincode 457339 in not available airtel tower & network se we are facing lot of problems for unable to calling and unable to acces internet. Airtal users are hoping to airtel company will construct a tower in village pingrala.
                                  Kindly as soon as posible make a tower in pingrala.

                                  Regards
                                  Rakesh rathod
                                  +91 [protected]
                                  Airtel customer support has been notified about the posted complaint.
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                                    JItesh Prakash Sinha
                                    from Bengaluru, Karnataka
                                    Oct 20, 2018
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                                    Address: 560048

                                    Hi,

                                    It was really sad to feel cheated with the worst ever services from airtel. I bought an airtel secure plan in the month for my vivo handset.

                                    I had been handling my phone with utmost care all these days, the condition of the phone would justify it. It is still has same new finish. However, i was never aware that stating explanation "that the phone fell onto the bed" would classify as improper handling of of phone. To my dismay i heard that my claim has been rejected due to the same. What a rubbish statement ever...

                                    The team didn't even bother to collect my phone and verify if the same had been improperly handled. The photographs just showed the screen being damaged, though not physically. Further i was asked by the airtel team to mention "how" the phone was damaged and not the story of the phone getting damaged with the external factors that lead to the situation.in an effort to not drop the phone onto the floor i had pushed it on to the bed nearby when one of my neighbor's kid bumped into me at home. But the team was not even ready to listen to my story. They just cited that they would read only what was mentioned in the description.

                                    I hope my concern is looked into.

                                    Hoping to hear from you soon.
                                    Airtel customer support has been notified about the posted complaint.
                                    Oct 23, 2018
                                    Updated by JItesh Prakash Sinha
                                    I am yet to hear anything from the team, It does not feel good at not being heard.
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                                      chandresh22
                                      from Kota, Rajasthan
                                      Oct 20, 2018
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                                      Address: Ahmedabad, Gujarat, 382210

                                      My number is 9eight2465eight2eight3

                                      Now a days airtel started to activate add-on service for additional money from customers without permission of customer to generate extra revenue.

                                      Airtel has activated bhaktisagarportrait for 20 rs... Suddenly sms came and balance deducted.

                                      What the hell...

                                      I don't want to continue bakwas charging company.

                                      Deducting money by auto activating service...
                                      Robotic customer care very poor... Very hard to reach customer care guy.. Pre programmed robotic voice advisor waste your time and ends call. Then says you have reached maxium limit. What the #..

                                      Waste hai airtel... Jio is best.
                                      Airtel customer support has been notified about the posted complaint.
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                                        careasort indiapvtltd
                                        from patamda, Jharkhand
                                        Oct 20, 2018
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                                        Address: 733125
                                        Website: www.bhartiairtelpvtltd.com

                                        Dear,
                                        Bharti airtel limited
                                        I am joy das from west bengal,
                                        District dakshin dinajpur. My complaint
                                        About a another number, who disturb my
                                        Wife with call & sms. The unknown
                                        Number is [protected]. Kindly take an
                                        Action for this number. The unknown
                                        Caller called from bengalore. The
                                        Unknown caller talk rough languages with
                                        Me.
                                        Airtel customer support has been notified about the posted complaint.
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