Airtel Complaints & Reviews

Warm greetings,
Sir, we are living in Nambi Nagar, Rediyarpatti Panchayat, Palayamkottai, ?Tirunelveli District, tamilnadu -627007. The work of constructing a cell phone tower is going on among our residential houses around Nambi Nagar. In this regard, the mobile tower is being erected without obtaining any permission from the district head. When asked to contact the Redyarpatti panchayat, it was informed that they did not give any permission for setting up a cell phone tower.

1. There is habitation all around. Not one meter distance from the residential house.
2. No permission has been obtained from the District Collector to set up a mobile tower
3. The area is located in a narrow street
4. No permission has been obtained from the local body
4. Children and elderly people live in the area

According to the decree, if no permission is given within 60 days after this company has applied for setting up a mobile tower, they have set up all the mobile towers they have set up without obtaining permission.

The company said that the Tirunelveli district administration chief applied to them for 45 days to set up a cell phone tower in our residential area and if they don't refuse permission within 15 days, they will consider it as permission and implement it.

Therefore, there is a risk of affecting the mental health of our children and the mental development of the children born in the future due to the excessive radiation caused by the installation of cell phone towers in the middle of the residences.

Therefore, we humbly request you to immediately stop the construction of cell phone towers in our residential areas without obtaining any permission from the government and any NOC from the local body.

Thank You

Hi,

I switched over from pre-paid mobile to Post paid mobile in August 2023. The basic plan was INR 399 plus tax per month.

However I have received a bill of INR 4300 that mentions I am on a higher charge plan of international daily roaming INR 649 per day.
My Airtel App does not mention this at all and reflects it as INR 399 infinity family plan.
I live in the UK, have mobile data switched off and do not use the phone. It will be only when I am in India and is always connected to home broadband.
Emails to Airtel are just acknowledgements and no clarity. However I am being charged on a daily basis, which I do not know how to stop.
Thanks,
Mohinder

I am karan aggarwal mobile number:- [protected]
Complaint token id :[protected]
I have Airtel's family plan. In which a number is added on along with my mobile number. Rs 599 per month with GST 18% whose entire bill was paid on 21st September at 10:21 am. There was no due due.
Before that on 17th September at 1:53 am I applied to separate my add on mobile number through Airtel app. And the time to remove was shown as two days. There is a process on Airtel Thanks app in which it is removed after verifying the address
Verification Successful Showed on Airtel at 05:56 pm on 18th September. But from that day my mobile number was not separated. And I am continuously calling on 198, 121 and applying. I am applying every day from 18th September to 27th September. But I did not get any help from Airtel customer care. And every time it is said that it will be resolved within 24 hours. Only lies after lies have been told.
On 23 September at 4:31pm, when I visited Airtel store in Nagpur, Maharashtra, Sadar, Mount Road, opposite barbeque, 440001 and I talked to Sheeba Shaikh there, she said that our internet is not working for 3 days. Since, the laptop is not working. And when I asked her to do it, she kept making excuses. And she was saying don't leave and we will get the work done for your bill. And ignored us and made us wait there for 42 minutes
He was engrossed in his personal matters in the Airtel store. They don't care about the customer. And I saw there that they do not have the capacity to run an Airtel store.
When I complained to Airtel customer care against that Airtel store, the very next day I got a call from Sheeba Sheikh from this mobile number [protected] on 25th September at 7:21pm and I told her everything. And she said, I will separate your number in half an hour. Don't worry. But today is 27th September. Neither does she answer the phone. And if she picks up, she says I will call you later.I also mailed Airtel regarding this matter [protected]@airtel. Com. Everything was written in detail in the mail. But no reply came from him.
And my daily bill is being prepared. I want to port my mobile number from airtel. I don't want Airtel even for a moment. And Airtel has many schemes, if I visit the store. And they don't help me. My bill is being prepared daily in this waiting category. Because of which Airtel people will again bring trouble on me asking me to pay the bill. Only then will the number be separate. And all my bills till date are clear.
request the Honorable Judge Sir to give me a hearing. The situation from which I. Passing by. Please do justice to me. I am also attaching the screenshot along with this complaint.

Dear Team,

I have been patiently waiting for fifteen days now to receive my DTH connection, but unfortunately, Airtel team has not been successful in delivering the product or providing any updates or resolutions. It appears to be a system glitch that your team has been unable to identify and rectify.

I have repeatedly requested the customer care executive for a communication reference number, but they have been unable to provide one, citing it as an internal communication matter.

I have been in contact with Mr. Hemant Vibhute (Mobile Number:[protected]. Mr. Vibhute has been diligently working towards resolving this issue since September 15th, 2023; however, the problem persists and remains unresolved.

I am interested in the Airtel Black Plan priced at Rs. 799/-, which includes 2 postpaid connections and 1 DTH service. Please take the necessary action and kindly confirm once it is done.

Airtel Fiber Application No :- [protected]
Ticket Number :- 41-[protected]
Connection name :- Antony Fantin B
City:- Chennai

I have made payment to get connection for my New House in Thoripakkam
600 096, Chennai.

Initially as soon as enquire was placed sales person visited the site and said connection is available on assurance of the same I have placed the order.

But now when the installation team arrived I was informed all the point in the box are full it's impossible to get a connection . Once I get to know fact I called the service engineer ( Yuvaraj :-+[protected] he asuured he will get it resolved.

Next day when I called him regarding the same he didn't attend the call and he isn't attending the call till now.

I have raised the issue to airtel nodal.[protected]@in.airtel.com and appellate.[protected]@airtel.com but both of them didn't resolve the issue and didn't even have courtesy to revert back. ( Have attached photos of the mail )

Hence, I would like to notify the issue to cancel my connection and refund my amount.

I disconnected my Airtel broadband connection 2 months ago. I was calling for customer care for refund. No use till date. I couldn't connect them, when I checked with their agency outlet. They are saying no such refund option after broadband disconnections.
I disconnected my account but my money is with them.
When I asked for new connection they where asking me to deposit some amount and told that the amount will be refunded when we disconnect their services. But nothing is happening.

Very bad service

I recharged my Airtel number [protected] with Rs 181/- (1Gb / day for 30 Days) with Airtel Prepaid Reference ID[protected] on[protected]. But it is not activated yet. Hence, request you to resolve the issue and do needful.

Dear sir,

I have observed many time, when my recharge plan last day, then Airtel team reduce the my Internet speed, I'm not able to use internet speed same as a normal day..

If I'm paying recharge plan for 28 or etc plan, All day speed should me same as a normal day

Regards
Abhishek mishra
[protected]

Very bad services and ill behavior the customer care support is not at all good. every day the broadband connection is facing issue. every week 2-3 days internet issues. frequent delays creates a mentel turma. email services not good.

Hello there,

I have cancelled my order of Airtel Black.

I have cancelled order ID 21-[protected] but I haven’t got my 4000₹ refund yet.

The person who was initiated my connection was Mohan Nagar, phone no. is +[protected].

I have been following up with Airtel on Twitter because they do not connect me over call and they do mot have any email support. In Twitter also they are not responding at all.

Airtel has become from bad to worst in network and internet data service provider. To start off with the network drops down to less than 50% frequently in all the locations I travel. To add on, the internet connection does not give proper internet while using any social media or basic chrome. Thou i have 1.5GB data per day I hardly use 500MB per day with a very very poor internet .
Airtel management - There is no point in showcasing yourself the best service provider in adds when you can't even provide the basic network and internet to the customers.
Personally if my issues with airtel network is not resolved, I will be porting out from airtel to a different network provider sooner.

I have been raising complaints against the issue of my broadband connection for the past 3 weeks to no avail. Previously, I was able to raise complaints directly via the Airtel app, but now I have to sit through the incessant babble of their IVR line to even register a complaint.

The customer care executive opens a ticket against my complaint and the concerned service technician (Venkatesan, [protected]), who visited my place once owing to continuous calls figured out that the same was due to a faulty modem which requires replacement and then proceeds to closes the complaint without any communication or action from their side. This routine has been going on for the past 3 weeks and I haven't heard from him since.

The current ticket Id: [protected] has been allotted to me on 13-Sep-2023 and is still yet to have a technician assigned to it. After making several calls, I managed to get hold of the area supervisor's contact information (Sivaraman, [protected]) and have been battling it out with him as well for the past week and every time I get the same answer, he's "looking into it" and that his technician is attending another issue nearby and will reach my place shortly.

Airtel used to have a service standard before in my area. Utterly disappointed by the service; considering change of broadband altogether.

I have taken Airtel Black which comes with Wifi and DTH.
i have paid on 30th August 2023.
till sept 1st 2023 not even single call or they has come to installation. after 3 days of follow up and too much mental harassment Technion from Airtel communicated in our area the speed of the wifi will be much lesser than promised where Market guy information is totally different. after fight between Airtel employees service has been cancelled and being an single women i will not able to tolerate any more harassment.
as per policy 7 to 10 working day amount to be refunded now more than 20 days no response at all.
worst service from Airtel

It was wrongly recharged from HDFC Bank ACC with following details for wrong no :[protected] instead of [protected](Airtel Ltd) for Rs 265/-.

Kindly revert back the amount or recharge the same amount to [protected].
Early action in this regard is solicited pl.

With Regards

Dear Sir/Madam,

We, the undersigned, are the residents of K.H. No 174, Street No. 8, Wazirabad, Delhi, 110084. We, on behalf of the residents, of our locality would hereby like to formally lodge a complaint against Mr. Shardhanand Sharma, resident of K.H. No 174, Street No. 8, Wazirabad, Delhi, 110084 for installation of mobile tower on their building/premises in the midst of a residential area.

To our understanding and knowledge, a mobile tower installation should be done 100 meters away from the residential areas as the radiation emanating has a bad effect on the human body and mind. This tower is within 2 to 4 meters of our residential houses. Hense, it is quite hazardous to the health of our family members.

We, therefore, request you to look into the matter urgently, and kindly take necessary action for the removal of the said tower from that place in order to prevent any further damage to the health of the people of our area.

Cannot see Zee Marathi channel clear, glitch in between, please refer attached image

My Airtel fibrenet no.[protected], I have give disconnection request on 03rd September 2023 but my connection was temporarily disconnected and after that I have started getting calls from Airtel for re-activation and safe custody and on 14th September 2023 I got a mail and message for welcome onboard for installation of new connection without my concern how they can send engineers for installation of new connection.

These guys are torturing me through calls and I don't want to get the calls from Airtel and I want my connection disconnected as soon as possible.

Name : Ambareesh S Kumar
State : Chennai
Phone No. [protected]

Respected Sir/Madam,

This is to inform you that I am Lalit Chauhan using airtel wifi (landline no-[protected]or [protected]) registered mob.no.[protected].From 1 sep 2023 raised a complaint regarding to shifting my connection to my new adress.Which is near by current location just 50 mtr.

From last 13 days no one responed or not a single technician visit.all the time airtel team accelerate the request and hold to wait for 24hr.

also request. If airtel to not able to shift or upgrade my connection.Then Refund my remaining payment or solve the problem asap.

but till the date.airtel not resolve my shifting or upgarde my plan.
as many mail alredy done on [protected]@airtel.com

So, i requesting you to please take a action on airtel.

UPC cannot be generated as there is an active request for the change of ownership for this number.

When i port out airtel to jio in October 2022, i paid them all my family member's number as per airtel executive send me the order id for each number. But two of that they said me wrong order id where i already paid, then again i asked them the correct order id and then paid for that two number, From that, i followed them for money which i paid two times, they play like … what can I say, I tweeted lots of times tagging consumer court and other ones also, still they didn't pay my money.
I also mailed a lots of time where they said, but the result was same. I attached each and every time of my payment details screenshot.
Now I also attach the proof of my payment, kindly go through this and hope I'll get my money soon. And also note a harashment case on airtel. Literally they talked like I borrow money from them. These are the excess money which I paid 346/- & 305/-