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Airtel Complaints & Reviews

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Updated: Jul 7, 2026
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S
sharad33soni
Sep 22, 2023
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Hello there,

I have cancelled my order of Airtel Black.

I have cancelled order ID 21-[protected] but I haven’t got my 4000₹ refund yet.

The person who was initiated my connection was Mohan Nagar, phone no. is +[protected].

I have been following up with Airtel on Twitter because they do not connect me over call and they do mot have any email support. In Twitter also they are not responding at all.
Airtel customer support has been notified about the posted complaint.
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    S
    Sep 21, 2023
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    Address: Nobo nagar, Doddakamanahalli road

    Airtel has become from bad to worst in network and internet data service provider. To start off with the network drops down to less than 50% frequently in all the locations I travel. To add on, the internet connection does not give proper internet while using any social media or basic chrome. Thou i have 1.5GB data per day I hardly use 500MB per day with a very very poor internet .
    Airtel management - There is no point in showcasing yourself the best service provider in adds when you can't even provide the basic network and internet to the customers.
    Personally if my issues with airtel network is not resolved, I will be porting out from airtel to a different network provider sooner.
    Airtel customer support has been notified about the posted complaint.
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      rahulra23
      from Chennai, Tamil Nadu
      Sep 21, 2023
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      I have been raising complaints against the issue of my broadband connection for the past 3 weeks to no avail. Previously, I was able to raise complaints directly via the Airtel app, but now I have to sit through the incessant babble of their IVR line to even register a complaint.

      The customer care executive opens a ticket against my complaint and the concerned service technician (Venkatesan, [protected]), who visited my place once owing to continuous calls figured out that the same was due to a faulty modem which requires replacement and then proceeds to closes the complaint without any communication or action from their side. This routine has been going on for the past 3 weeks and I haven't heard from him since.

      The current ticket Id: [protected] has been allotted to me on 13-Sep-2023 and is still yet to have a technician assigned to it. After making several calls, I managed to get hold of the area supervisor's contact information (Sivaraman, [protected]) and have been battling it out with him as well for the past week and every time I get the same answer, he's "looking into it" and that his technician is attending another issue nearby and will reach my place shortly.

      Airtel used to have a service standard before in my area. Utterly disappointed by the service; considering change of broadband altogether.
      Airtel customer support has been notified about the posted complaint.
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        S
        shilpa HP
        Sep 20, 2023
        Resolved
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        Resolved

        I have taken Airtel Black which comes with Wifi and DTH.
        i have paid on 30th August 2023.
        till sept 1st 2023 not even single call or they has come to installation. after 3 days of follow up and too much mental harassment Technion from Airtel communicated in our area the speed of the wifi will be much lesser than promised where Market guy information is totally different. after fight between Airtel employees service has been cancelled and being an single women i will not able to tolerate any more harassment.
        as per policy 7 to 10 working day amount to be refunded now more than 20 days no response at all.
        worst service from Airtel
        Sep 23, 2023
        Complaint marked as Resolved 
        Received refund after so much of wait
        Airtel customer support has been notified about the posted complaint.
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          kmuralibsnl
          Sep 20, 2023
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          It was wrongly recharged from HDFC Bank ACC with following details for wrong no :[protected] instead of [protected](Airtel Ltd) for Rs 265/-.

          Kindly revert back the amount or recharge the same amount to [protected].
          Early action in this regard is solicited pl.

          With Regards
          Airtel customer support has been notified about the posted complaint.
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            V
            Vinayk05
            Sep 18, 2023
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            Address: KH.NO. 174, STREET NO.8, 25FT ROAD, NEAR SHIV CHOWK, WAZIRABAD, DELHI 110084

            Dear Sir/Madam,

            We, the undersigned, are the residents of K.H. No 174, Street No. 8, Wazirabad, Delhi, 110084. We, on behalf of the residents, of our locality would hereby like to formally lodge a complaint against Mr. Shardhanand Sharma, resident of K.H. No 174, Street No. 8, Wazirabad, Delhi, 110084 for installation of mobile tower on their building/premises in the midst of a residential area.

            To our understanding and knowledge, a mobile tower installation should be done 100 meters away from the residential areas as the radiation emanating has a bad effect on the human body and mind. This tower is within 2 to 4 meters of our residential houses. Hense, it is quite hazardous to the health of our family members.

            We, therefore, request you to look into the matter urgently, and kindly take necessary action for the removal of the said tower from that place in order to prevent any further damage to the health of the people of our area.
            Airtel customer support has been notified about the posted complaint.
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              S
              Shwetasv
              from Pune, Maharashtra
              Sep 16, 2023
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              Cannot see Zee Marathi channel clear, glitch in between, please refer attached image
              Airtel customer support has been notified about the posted complaint.
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                A
                Ambareesh S Kumar
                Sep 16, 2023
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                Address: Plot no. 57, 6th Street, Om Sakthi Nagar, Valasaravakkam, Chennai - 600087.

                My Airtel fibrenet no.[protected], I have give disconnection request on 03rd September 2023 but my connection was temporarily disconnected and after that I have started getting calls from Airtel for re-activation and safe custody and on 14th September 2023 I got a mail and message for welcome onboard for installation of new connection without my concern how they can send engineers for installation of new connection.

                These guys are torturing me through calls and I don't want to get the calls from Airtel and I want my connection disconnected as soon as possible.

                Name : Ambareesh S Kumar
                State : Chennai
                Phone No. [protected]
                Airtel customer support has been notified about the posted complaint.
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                  L
                  Lalitchauhan070
                  from Ambala, Haryana
                  Sep 13, 2023
                  Sep 14, 2023
                  This thread was updated on Sep 14, 2023
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                  Respected Sir/Madam,

                  This is to inform you that I am Lalit Chauhan using airtel wifi (landline no-[protected]or [protected]) registered mob.no.[protected].From 1 sep 2023 raised a complaint regarding to shifting my connection to my new adress.Which is near by current location just 50 mtr.

                  From last 13 days no one responed or not a single technician visit.all the time airtel team accelerate the request and hold to wait for 24hr.

                  also request. If airtel to not able to shift or upgrade my connection.Then Refund my remaining payment or solve the problem asap.

                  but till the date.airtel not resolve my shifting or upgarde my plan.
                  as many mail alredy done on [protected]@airtel.com

                  So, i requesting you to please take a action on airtel.
                  Airtel customer support has been notified about the posted complaint.
                  Team AIRTEL SHAM ON YOU,

                  I am using AIRTEL BROADBAND from last 2 months and from sep1, 2023 raised a query to cancel my shifting request. but till the date query not resolve.

                  Team AIRTEL SHAM ON YOU to take a so much time to resolve. if you not able to do.then refend the amount.

                  Team AIRTEL you don't deserve a single star. kindly stop rough information to people.

                  Acc-[protected]
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                    A
                    Almode
                    Sep 13, 2023
                    Sep 13, 2023
                    This thread was updated on Sep 13, 2023
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                    Address: Manasa
                    Website: UPC cannot be generated as there is an active request for the change of ownership for this number.

                    UPC cannot be generated as there is an active request for the change of ownership for this number.
                    Airtel customer support has been notified about the posted complaint.
                    Airtel broadband Wifi provide a worst services to us.

                    SHAME on to AIRTEL team from Sep 1, 2023 to till date not resolve the single query.

                    These people only for HARASSMENT. SHAME on you Team Airtel.
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                      A
                      Arnab2023
                      from Hyderabad, Telangana
                      Sep 12, 2023
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                      Address: Hyderabad

                      When i port out airtel to jio in October 2022, i paid them all my family member's number as per airtel executive send me the order id for each number. But two of that they said me wrong order id where i already paid, then again i asked them the correct order id and then paid for that two number, From that, i followed them for money which i paid two times, they play like … what can I say, I tweeted lots of times tagging consumer court and other ones also, still they didn't pay my money.
                      I also mailed a lots of time where they said, but the result was same. I attached each and every time of my payment details screenshot.
                      Now I also attach the proof of my payment, kindly go through this and hope I'll get my money soon. And also note a harashment case on airtel. Literally they talked like I borrow money from them. These are the excess money which I paid 346/- & 305/-
                      Airtel customer support has been notified about the posted complaint.
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                        Arnab2023
                        from Hyderabad, Telangana
                        Sep 12, 2023
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                        Address: Hyderabad

                        When i port out airtel to jio in October 2022, i paid them all my family member's number as per airtel executive send me the order id for each number. But two of that they said me wrong order id where i already paid, then again i asked them the correct order id and then paid for that two number, From that, i followed them for money which i paid two times, they play like … what can I say, I tweeted lots of times tagging consumer court and other ones also, still they didn't pay my money.
                        I also mailed a lots of time where they said, but the result was same. I attached each and every time of my payment details screenshot.
                        Now I also attach the proof of my payment, kindly go through this and hope I'll get my money soon. And also note a harashment case on airtel. Literally they talked like I borrow money from them.
                        Airtel customer support has been notified about the posted complaint.
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                          N
                          Nithu19
                          Sep 12, 2023
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                          I'm receiving frequent calls from many peoples stating that they received call from my number However I have not made any calls. It's very annoying and it looks like someone spoofing or misused my number. Please take immediate action to resolve this issue.
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            Sohail Ahmed 555
                            from Katihar, Bihar
                            Sep 11, 2023
                            Oct 26, 2023
                            This thread was updated on Oct 26, 2023
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                            Dear sir
                            i m using 2nos airtel postpaid numbers since 10 years, nowday i m in bihar pin 855102, and i m not gettng internet in my both numbers since 20days, by local sources i informed that the local airtel’s tower vill -malapara, block- barsoi has been upgraded to 5G, afterthat internet has been dead in this area, this is new SCAM with india’s peoples to forcefully upgrade there mobile n internet to 5G by Airtel, this area internet is 0 ( zero). i have also raised complain for the dead internet but no action has been taken from airtel offic, apart from this without providing internet for 20 days airtel has raised my monthly bills of full amount,
                            herce i request you to please take action againest this SCAM and get my bill waiveoff,

                            my airtel numbers
                            [protected]
                            [protected]

                            with regards
                            sohail ahmed
                            Airtel customer support has been notified about the posted complaint.
                            Problem has not been solved after 60 days, plz take a solid step

                            Thanks,
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                              K
                              Karanthebuilder
                              from Nagpur urban, Maharashtra
                              Sep 9, 2023
                              Sep 10, 2023
                              This thread was updated on Sep 10, 2023
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                              Resolved

                              Address: Nagpur, maharashtra, zingabai takli, om sai nagar

                              Airtel company auto renewed disney hotstar subscription in my postpaid plan of 899/- ₹. And now company denied to wave off it. And saying to me "that this you have to pay cause its a postpaid plan". I have call recording of that executive.
                              I told them i paid my all two bills today on 9th of september but they still suspended my number by this amount. I had done 1500/- ₹ payment them with late fee.
                              But still airtel not resuming my service.
                              They always gave me complaint number and not resolving issue simultaneously.

                              They still gave me a new ticket ID and said to me wait for untill 11 september. Otherwise pay the bill. The ticket id is[protected].

                              Please its a request to the honorable government please resolve my issue i am not able to pay anymore. I am a small financial ability person. Not a wealthy person.
                              Sep 27, 2023
                              Complaint marked as Resolved 
                              Thankyou you so much to the honourable court
                              Airtel customer support has been notified about the posted complaint.
                              Please do something to me please wave off that non-useful disney hotstar subscription from my bill. And i am suffering so much from this charges. No internet no outgoing no messages. And i can't do my job by this situation. Its giving me so much dipression and today 8:14 i got injured by my scooter and i can't call to my relatives accept my mother to help me out. Thats so much embaraseed to me.

                              Its a request to the airtel company. Please change your policies and terms. Its hurting to customers. If this terms and policies still go through then one day airtel will totally close.definitely ot may be someone will file suite on your company.

                              Please do not stick that rubbish charges on customer if customer have to buy that such plans from airtel then where is the OTP verification? That is auto renewed plan on my airtel postpaid number. And i have the evidence of your executive call recording. She told me that" this is autorenewed plan and you have to pay for this no matter are you using it or nor"

                              Please resume my number as quick as possible now don't take any such time to resume. Please
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                                R
                                roquibul7
                                Sep 8, 2023
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                                Address: India

                                Respected sir
                                From last month my prepaid Airtel mobile no., [protected] is terribly suffering from the pressure of Airtel . Since I am on 4g handset, Redmi note 10 pro Max, the company, when rolling out 5g in Kolkata circle, compelled us to have 5g data connection by throttling and reducing 4g data speed . No remedy was given to me by Airtel when contacted their customer care executive. Moreover, many like me are suffering the same fate with Airtel.
                                Plse sir, take suitable action with pace to disregard this plague.
                                Airtel customer support has been notified about the posted complaint.
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                                  A
                                  arockiasamyrayappan
                                  from Chennai, Tamil Nadu
                                  Sep 6, 2023
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                                  Sir

                                  The below amount was not credited into my bank account. Please do the needful

                                  This is for your kind information. The same mobile number ([protected])used for dongle

                                  I am not able to send mail and call to 121 and 198

                                  I received the below message at time of recharge fail

                                  "Hi, Payment of Rs. 666.0 has failed for your Airtel Mobile [protected]. Any amount,

                                  if debited, will be refunded to your source account within a day.

                                  Please keep order ID[protected] for reference."

                                  Regards
                                  Arockiasamy R
                                  [protected]
                                  Airtel customer support has been notified about the posted complaint.
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                                    Farhan2305
                                    from Purnia, Bihar
                                    Sep 3, 2023
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                                    Address: At Saharia Purnea Bihar India

                                    Hi My Name is Tohid.
                                    The Airtel deactivated My Airtel Prepaid Sim Card [protected] (Bihar) on 1st August 2023.
                                    I called the customer care but the said please visit any nearest airte store they will reactivate your airte number.
                                    I visited 3 to 4 different airtel stores but they told we cannot reactivate your number.
                                    This number is very very important for me as this number is connected to one of my bank account, aadhar card etc.
                                    Please help how can i reactivate my Airtel number.
                                    Airtel customer support has been notified about the posted complaint.
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                                      rameesh agarwal
                                      Sep 2, 2023
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                                      Complaint agains
                                      AIRTEL
                                      Calls and data provider online
                                      Mumbai

                                      My Mobil no.
                                      [protected]

                                      1 When we recharged our prepaid account[protected], a week back on 25th August for ₹ 2999, we we were told that we would get additional 5G B unlimited data for this valuable recharge.
                                      2. The screenshot confirming the above commitment is also attached here below for the ready reference.
                                      3. But this additional 5 GB has not yet been provided by Airtel. Why?
                                      RK Agarwal
                                      Attached
                                      Screenshot for 2999 pack
                                      Airtel customer support has been notified about the posted complaint.
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                                        kawal.sp
                                        Sep 2, 2023
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                                        Address: Kolkata

                                        Raised a complaint for broadband not working on the 30th of August. Was assured it would be resolved within 48 hours. Since then nobody has bother to call or visit. all I get is a message every evening on my phone that it is delayed by another day. Have tried calling the call centre as well to no avail. I work from home. I am having to purchase Data on my phone and use hotspot which is proving very expensive. Will this amount be deducted from my Monthly bill?
                                        Airtel customer support has been notified about the posted complaint.
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