Airtel Complaints & Reviews

Dear Sir / Madam
I'm resigned from Bharti Airtel Services Ltd on 27-JAN-2017.My PF A/c no. is dsnhp[protected].
Company has deposited withdrawal form on[protected], but not received PF amount.
I am in urgent need of that my health & medical problam Pls verified my bank details ...

I hav recharged my digital tv for two times but so far dish not working shows error code 6.. Called customer care they said problems will solve within 24hrs.. So far no solved poor service by airtel.. Fed up using the digital tv.. Planning to throw the connection... Airtel is a poor company who cheats the customers with false information.. Moreover they don't try to resolve the problem... Every time it does happens in all years.. Im using it from 2010... Still facing problems... Useless

My wife no is [protected] in the name of Rekha srivastava veriois service are activated without consent and Amt deducted u please stop all extra service and refund the Amt or we have to port other mobile. My address is Krishna city katangi road Karmeta jabalpur MP .whenever I Recharge Amt is deducted. And I m very much perplexed. Please help us .

I am a regular customer of airtel mobile prepaid internet connection. I am using airtel mobile internet since 20 days. Airtel signals not displayed properly as a result i could not connect to any network. The blank airtel signals do not allow me to connect to network and access internet connection. Please suggest me away to resolve this problem. Airtel could not solve my problem till date.
Thanking you sir,
Koteswararao govada
[protected]@gmail.com

Reminder...!!
I am facing network problem in my area from almost 20-22 months. Inspite of so many repeated complaints everytime i am assured that the officers are looking into the matter but everytime these assurances prove to be fake.
Last time in may i was told that there is low network in the area and the company is working on installing a tower in my area and within 120 days my problem will be resolved but today
Its almost 150 days now and my problem is still same. Infact call connectivity and internet speed has become more than worse till now.

A customer is complaining so many times but its very disappointing and disgusting that a customer is made fool by fake assurances. Being a loyal customer of airtel from more than 10 years this kind of service was not expected from airtel india. I am using 6 7 airtel connections and in all my numbers i am facing same problem.

Kindly reply clearly whether i should switch to a better network where customer is respected for loyalty or airtel india is capable enough to look into the matter..?

Kindly look into the matter seriously and on a priority basis.

Devang khandelwal

+91- [protected]

The airtel network is making fake claims, it is become worse day by day. The network is fluctuating too frequently, it has no stability at all. The company has claimed that airtel is the fastest network, but it's becoming the slowest. The fluctuation of network is irritating and disgusting. If this problem is not resolved as soon as possible, then airtel will be in a great loss for sure.

मेरा नंबर [protected] है।मैं काफी समय से एयरटेल का कस्टमर हूँ।पर मेरे घर में एयरटेल की बहुत खराब सर्विस है।मैने बहुत कंप्लेंट की है पर कोई सुनवाई नही हो रही।मेरा रिचार्ज पैक कई महीनों से बेकार जा रहा है।मैं जब घर मे होता हूँ तो न कॉल लगती है सही से और न नेट चलता है।मुझे नेट चलाने के लिए या कॉल करने के लिए दूसरे नेटवर्क का सहारा लेना पड़ता है।मैं इस समस्या के लिए TRAI में कंप्लेंट करने का सोच रहा हूँ।

I tried to recharge my prepaid no three times via MyAirtel App. Everytime balance was deducted but my recharge was not processed due to "Technical Issues". Please resolve this ASAP as I am facing difficulties because of this.
Transaction IDs of the failed recharge attempts are:
1. [protected]
2. [protected]
3.[protected]

Reshma valecha
[protected]

I am complaining because the network is going pathetic day by day. Airtel was good in network but now it become worse. You guys only show fake advertisement about mobile network. I went uttrakhand last week and the network gone, i was unable to use my internet, unable to call nothing. Is this service you are providing.

I stay in dlf phase 3, their i unable to use my 4g it is like i am living in 2g generation using 2g in spite of 4g. Unable to connect call easily. Pathetic network, ridiculous service.

I switched from voda to airtel because of network but now it is high time.

I look forward to hearing from you as soon as possible to resolve this problem.

I am writing this just to make you aware about my disappointment with airtel staff. I went to vasundara enclave airtel store for checking my bill details & payment for my bill you staff is really very rude they charged me rs. 50 in cash for paying my bill. Also instead of giving a needful help the staff was busy on phone. There is no space to sit and space is very less for which i need to wait outside. I was in hurry & i need early support from them but they didn’t listen to me and started arguing with me.

It was such an bad experience of mine which i need to pass on to you. They don't no how to deal with customers and not to charge any extra money. I know no other operator can charge any money for the bill payments.

Sincerely,
Neha

Recharge done for my prepaid mobil[protected] for rs.509/- thro' internet on 07.09.18

the transaction id recvd in mobile was[protected]

but the amt was debited in my a/c and there is no recharge done from airtel side.

Again i have made recharge for rs.448/- thro' paytm on 08.09.18

so, pls help to return back rs.509/- to my a/c.

The airtel mobile service has not lived up to its reputation when it comes to mobile service in kohima. The problem has been a long-standing one with a hope of being rectified early by the company. However, nothing has been done yet. Numbers of airtel mobile consumers have been affected by this negligence. The company, on the other hand, seem to be doing nothing to improve the condition. Kindly look into this menace at the earliest.

I am getting at-least 3 calls a day from representatives of airtel. They call me at all unearthly times - when i am in a meeting, sleeping or dining with my family. They have cause me alot of inconvenience and trauma. The reps dont know how to talk and are rude on the phone.

I have told them on many occasions that i am not interested and have requested for my number to be removed from the database! But, still they do not do it!

This started from july 2018 till present (Sept 2018).
[protected] is one of the numbers

I applied for mnp, but in evening i got a call back from airtel to stay on their network only & they offered me to use 3 numbers in one plan in rs.700 p. M. Billing but unfortunately they didn't converted 2 of my numbers to plan & kept charging bills seperately for 799/ on both numbers.
Below are the mails attached for reference.

Matter of shame ….!!! For complete failure of airtel team for providing the service in a month despite timely reminders & calls nothing proved to be of help….!!!

Please find enclosed herewith the calls recording & the screenshot that your customer care supervisor wanted to execute my request but at the same time she failed to check i had been penalized for the rental of rs.700 on my phone without using a penny’s advantage of the plan i have been levied for. If in this competitive world you want your esteemed organization to run then “my humble submission to the management is to replace all the customer care executives & supervisors /quality team as they are good for nothing “. I had placed a port out request on my mobile # [protected], to which late that evening only i had received a call for not getting the port done but to stay with the existing airtel network only and they had offered me a rs.700/- family plan and asked me to register the other 2 family numbers on airtel app for the family plan to be activated it was also told that i can use 3 numbers in rs.700/-.

I added 78141xxxxx & 93179xxxxx under the family plan option from the app on 89282xxxxx & placed a call back on the same mobile number from where i had got a call. The call was not received / attended. I tried calling customer care where i was told that i need to send a message (Fam y) to 121 from both the numbers which didn’t worked rather i got a sms stating that i need to send yes on 121 to activate the family plan i did so, but it proved to be of no help – (Complete system failure the app is not integrated with the server). I had done this exercise 4-5 times to which the response sms copy is enclosed herewith. On 14th august i went to nearby airtel point after the confirmation from the airtel point they told me that the request is in pending state & i need to call up airtel cust. Care.

I call’d up the customer care executive again to know the status but the effort had gone waste. Fine enclosed herewith the recorded calls where it was committed & confirmed that there will be response call given to me for confirmation of same by saturday 25th august 2018 but it didn’t happened.

Today i had call’d up to confirm the status but the customer care executive was not able to help as she was asking for the numbers again to initiate a request for adding them to the family pack. I had spoken to the supervisor also number rather than believing me that the issue is pending for last one month & helping me further on the escalation she told me that she will highlight my number as she wanted to listen to my previous calls made to the customer care.

Team, it’s a humble submission to you to reverse my rental for the family plan which is levied to my account 89282xxxxx & the rental levied on 78141xxxxx as this is a complete service failure at airtel’s end on other hand i was looking for 3 numbers to be working in rs.700/- but because of the failure of providing me the service at airtel’s end i had been charged for the rental on 78141xxxxx also which i have paid and a bill generation on 89282xxxxx for family plan.

I need solution & the reversal of the rental on both & the activation of the benefit at my number (1) 89282xxxx – under (1 i. E. 89282xxxxx) – 2) 78141xxxxx 3) 93179xxxxx.

Adofgame is a big fraud. Yesterday on[protected] at 6am suddenly i found out rs120 was deducted from my father's mobile ([protected]) account due to subscription of adofgames which was done automatically, without my consent. This is a pure fraud and a scam. Adofgame must be shutdown immediately and all its officials should be investigated.
Deduction of rs120 for a service that i never knew about and never wanted to have is a pure fraud

I want the service provider to credit the full amount of rs120.0

My mobile no is [protected].
Msg content received are below-:

"adofgames service has been activated @ rs120.0 for 30day (S). Txn id s[protected], 09sep18 06:00. Service will be renewed after validity expiry. To use, click http://vas.adofgames.com/airtel/message/activation (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789"

Please check and do the needful.

Thanks,
Ajay mangal

Adofgame is a big fraud. Yesterday on[protected] at 6am suddenly i found out rs120 was deducted from my father's mobile ([protected]) account due to subscription of adofgames which was done automatically, without my consent. This is a pure fraud and a scam. Adofgame must be shutdown immediately and all its officials should be investigated.
Deduction of rs120 for a service that i never knew about and never wanted to have is a pure fraud

I want the service provider to credit the full amount of rs120.0

My mobile no is [protected].
Msg content received are below-:

"adofgames service has been activated @ rs120.0 for 30day (S). Txn id s[protected], 09sep18 06:00. Service will be renewed after validity expiry. To use, click http://vas.adofgames.com/airtel/message/activation (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789"

Please check and do the needful.

Thanks,
Ajay mangal

I not being able to recharge my mobile number because of my advance talk time.i am also continuously suffering from network issue.so I just want to Port my number as soon as possible. I am facing lot of problem like don't get the call because of being busy.

I have received my latest bill of rs. 4009 (Previous also of same amount) for my airtel post paid mobile no. [protected] in which one time roaming charges have been deducted again from my bill. I had taken international roaming for 10 days during my visit to us from 1st to 10th august 2018. I took return flight from there on 11th and very much remember not using phone on 11th. However somehow the bill shows one call in the morning o[censored]s time, and as per your customer care person at 121 the international roaming of rs. 2999 plus taxes have been deducted for that. I would definitely like to contest it as i am sure i did not use it on 11th aug. And it is very unfair to charge such a heavy amount for one call even if it would have been made.

Please get my bill corrected at an earliest. Else i will have no option than to discontinue my connection from airtel.

Thanks

Suresh chandra srivastava

House no 614 iit kanpur

Mobile no [protected]

I have my business in dilsukhnagar, hyderabad, for the past few months we are facing lot of network issues, most of the times airtel network is zero... Being in one of the main centre of hyderabad and in this location we are facing airtel network issues, we complained to local airtel office they gave us free advice to change to other operators since portability is available, hope atleast higher office guys can do something... Or else we are forced to change our network operators...

I was informed by mr. Vivek singh, advisor, m/s. Bharti airtel ltd
That the update will be communicated on 8th september 2018. But no action has been taken. Because airtel 4ghotspot device is not working, wifi sefvice is not avilable, consequently, i am being forced to go to other service providers to give me service. If airtel are reluctant, i have no other choice except to stop service of airtel for 4g hotspot no.[protected] and tke services of idea or jio or others who assure me of hasstlefree service.