Airtel Complaints & Reviews

Mai kal 500 ka recharge kea apna number pa ([protected]) or 496 ka 2 bar internet pack kara 3 go fir 399 ka internet pack fir 399 ka internet pack or pahala sa 170 rs bailance tha mera number pa fir kal 399 ka internet pack karae uska baad mera number pa 159 rs bailance bacha hai mera totel 2.1 gb, 3 gb, 3 gb 3 go or hum koi v plan activate nahi kea tha tab v mera bailance 159 ho gaya avi hum ja raha hai kace karna or media wala k pas or mera pahachan ka totel 500 number hai wo sub ka cancil karna ko bolte hai sala airtel company chor hai real ma chor, chor chor ja rahe hai kace karna mera number hai [protected] mera airtel ka number hai apna aap activate kar k koi v plan bol k bailance chori kar lata hai airtel company chori hai mera sath humasa aisa he hoya hai bhai aap log sa request hai airtel ka sim nahi khareda

Dear Concern Person,

Good day...!

This Is Neeraj Mishra & i have applied for broad brand Connection for my House in Laxmi Nagar Address is as below; House No. 07, Street No. - 03, Vijay Block, Laxmi Nagar - 110092 this is my House address & i have call to Airtel & they are sent a guys for Collect the document & the Person Name is Mr. Kunal Koli ([protected]) he has come and collect the all docs & he Send me the airtel payment link on my whatsapp as below & also take INR 100/- by Cash from me :http://www.airtel.in/payonline/?NtTuv192RrYqAekG8REL004 i have attach the screen shot also now and he is told me sir by tomorrow i will Set the broad brand in your house and tomorrow no one is come to Set the broad brand in my house then i have call him but not respond & also sent a message to him on whatsapp but no one is reply me on whatsapp then i have call to his manager MR. Arun singh ([protected]) he is pick my call & told me ok give me 2 hours i will Set it he also not come at my house to fix the net now Mr. Kunal Koli is Blocked me on whats app & Mr Arun Singh is Not pick my call he is always send me massage i am in meeting . and i have lose lots of money without internet .

Respected concern person please do legal action against him ASAP and don't keep like that employee in your company they will spoil your Airtel Company Name.

Thanks & Regard's

Neeraj Mishra | [protected]@gmail.com

[protected]
+[protected]

सर मैंने कई बार Airtel कस्टमर केयर मे फोन करके नेटवर्क के बारे मे कमिलेंट कर चुका हू लेकिन मेरी समस्या का समाधान नही मिला I नेटवर्क की समस्या के चलते ना तो हमारी कॉल पूरी हो पाती है और अगर कॉल कनेक्ट हो भी जाये तो आवाज कट कट के आती है I नेटवर्क के चलते हमे नेट चलाने मे भी दिक्कत का सामना करना पडता है I अत: आप से निवेदन है कि हमारी समस्या का समाधान जल्द से जल्द कराने की क्रपया करे

Dear sir/madam
This is for your kind information that myself have airtell postpaid connection no [protected] which myself want to change in prepaid no. So myself contact airtel out let on dated 20/08/2018 then airtel representative tell came on 25/08/2018 so once again myself go to the airtell outlet and the same person is available there and said came after 15 days for change.
So myself mail [protected]@airtel.com on dated 25/08/2018 and quick response came from there and said this problme will be solved within 72 hour but this problme is not sort out tilldate so please look the matter and solve the same
Thanks
Regards
Girja shankar

Last year after a month battle to get my number ported from rcom to airtel. The airtel team in calcutta gave me a wrong sim card and this being a postpaid number all my bank accounts and details were/ still are linked to it.
I tried resolving the issue and they have billed me even for the period the number was inactive. This number is my business number. After various calls to all the heads and nodal offices they promised me to issue a sim card with active services but the local stores denied that. They have been asking me to pay for the bills first and then they would think about whether to issue or not.

Its been months i have lost the patience of getting the number. Please help my account numbers right from paytm and others have been inactive because of the same and i have lost a lot fo business.

The concerned number is [protected]

Dear sir,

I have received a threatening call on behalf of the airtel payment recovery with delhi no. [protected] and asking me to pay the dues of the no. Which i have closed, i have explained that when i have closed that no. And was not working for long time, why should i pay after that the person has started behaving rudely and started abusive language.

Even if you have dues, airtel doesn't have rights to behave rudely with anyone.

Hope you will take the appropriate action.

Thanks & regards,

Ashwini mathur

Am using airtel prepaid[protected] and facing frequent poor network problems at my place for the last 5 days and am unable to make or receive calls, facing similar problem for last 6 months but since 7 days it is horrible and wants to complain but not getting any response, if this continue will migrate to other network

Varaprasad k
Satyasagar colony
Vanastahlipuram
Hyderabad-500070

I recharged to a wrong airtel number and when i approached the customer care within few minutes after the recharge, they denied to take my request of changing it. Kindly help
Recharged through the website: https://www.airtel.in/prepaid-recharge/

Transaction id:[protected]

My contact number:[protected]

Date of recharge:30 august 2018

Amount :448

I had recharge 199 Rs plan for my no [protected] for Airtel website Airtel.in I had try two time but recharge not successfully and amount deducted on my bank account transaction I'd is .[protected] and 2nd I'd.[protected] my account deduct 398 Rs please resolve this issue..

Hi

On aug 22 2018, i have recharged for 149.00 from mobile airtel app, but i found amount deduced twice..
Airtel please revert one of the debit transaction at the earlitest

Ref. No.

Date : 22-aug[protected]aug-2018)
[protected]igaeeygfw8 149.00
[protected]igaeeygcy3 149.00

Recharged airtel phone number : [protected]

Please let me know any more information you may need..

We pay the installation charges on last wed, i. E. On 22nd august 2018. Installation charges are rs 500 and we paid it via online method. They said connection gonna up and running by last saturday and till now no technician, nothing visit our flat for connection. We tried to call them a lot of time, but they are ignoring our calls. Airtel's customer service is lot worst than i heard about. A company with that big of a name is actually hollow from inside when comes to good customer service, yep that's airtel.

So we decided to move to another broadband connection after hell lot of inconvenience. Just refund our activation fee which we paid. We don't want any more further services from airtel.

Address : flat no 012, classic hallmark apartments, vidya vikas school rd, kaverappa layout, kadubeesanahalli, bengaluru, karnataka 560103

Hi sir,

Its been more than 6 months that i am complaining about my internet not functioning properly. Every time the representative assures me that complaint will be resolved but no action is taken from airtel's end. I am following up on regular basis and even paid my bills on time so that my services doesn't get disrupted but since last one month when i denied to pay my bills as i was unable to use services offered by them, they discontinued my services.

Waving of 30%-40% of my entire bill once or twice doesn't make any sense as i have paid for such pathetic service for last 6 months without even getting any benifits out of it.

Request you to please help me in getting my entire due amount waved off for my both numbers i. E [protected] (Primary contact number) and [protected]. So that i can port out and go into some other service provider.

Thanks and quick help appreciated as my numbers are already down coz of non payment which is absolutely justified from my point of view.

To whomever it may concern
I am using airtel sim for long ago but nowadays i am suffering from any issue regarding the airtel for 4 g network as they show their advertisement regarding the best 4 g network but i am not getting this service as t h e y show in there commitment i have already put a n mail regarding their dissatisfaction of their service but after that also i am not getting a bit of good 4 g network on mobile

On of 14-aug-18 in morning i got the message of balance deduction of 50 rs., for kids zania service. Balance from my account balance deducted on 01.11 am, at that time i was sleeping. How can service be activated by me?
I had not started any of the services by any means,
I want to ask airtel this is not the proper way to deduct money
Kindly refund me money.

Mob no. [protected]
Bal ded. 50 rs.
Kunal raut

Hello

This is satish
My phone no : [protected]
I ported my jio no [protected] to airtel postpaid few days back. My jio no is deactivated yesterday night but the airtel sim is not activated upto now also, i'm not getting signals. At night i got a mail as my airtel sim is activated (Sunny. [protected]@gmail.com) but it not plz respond immediately for this bcz i'm missing important calls from 24 hours back so plz...

Dear sir/madam,

I want to highlight this issue regarding misleading and fraud sale of set top box by the airtel dth dealer. I have called airtel digital customer care at least 15 times in last couple of months but i haven't got any resolution. This email is my last hope. If issue is not resolved i will consider that i lost 5000 rupees and change my connection to tatasky.

The issue:

I had taken new dth connection last year.
My customer id was: [protected]-001
My name: arjun
My plan: infinity hd

When 1 year got completed, i received a call from airtel dealer from this number[protected]

The girl operator said that because one year of my set top box is complete, i will have to change it. I asked why. She said, because it is airtel policy that after one year you have to change the set top box.

I said: but i am about to recharge for infinity plan online.
She said, please don't make any recharge online, because we will give you a discount if you pay in cash.
She said in 5000 you will get a new set top box and same infinity plan.

The next day the engineer (Sonu, contact number: [protected]) came and replaced the box and took 5000 from me.

After a couple of days, i realised the activated plan is not infinity, but some cheaper plan. So many channels were missing.

I also noticed, set top box is not on my name. And my registered number is also not there.

The new customer id: [protected]-004
Set top box card number:[protected]

So they sold me someone else's used set top box and old plan of someone else.

I called the dealer at least 20 times to resolve the issue, and activate infinity plan, but they kept lying about one thing or another.

I realized they have cheated me.

I contacted the customer care and mentioned this issue at least 10 times, but the issue has not been resolved. They close the request without any resolution. I can mention at least three request numbers i had raised.
79582691
79599242
78470099

But none of it is resolved, and closed without resolution.

I hope you will look into this matter and resolve it.

Thank you,
Arjun deep pahwa

Name - soumya ranjan mishra
Contact num - [protected]
City - chennai
I was ordered samsung note 9 from airtel online store on aug 16 and paid @7900. Order no[protected].
After 2 week the product got dispatch through vulcan courier
Tracking no - jvlat[protected] and its reached to my city chennai last 3 days back but still its not delivered to me.
Regrading the same i was contact to airtel customer service and they have no idea when my product going to delivered and each time told me to wait for tomorrow.
Now 5 days has been completed but the product not yet delivered even i am trying to contact the vulcan courier but they doesn't have any contact number or mail id.
Even airtel has no idea where is my mobile. So kindly take necessary action regrading this.

Sir I'm the user of [protected] and my outgoing sms are barred .. I called customer care millions of time but it of no use . They all say it will work after 4 hours but it doesn't even work for 1 time ...
Sir lease fix it soon cause I'm connected to your network since 2007 ..
I hope you will work on this ASAP .

Thanking you.
Yours sincerely
Akshat Tiwari

I have replaced my airtel sim on 27/08/2018 and the sim haven't yet been activated, I have enquired about the issue to both local store and customer care.. Both parties are asking me to enquire to the other.
I have called customer care yesterday they are telling me the sim is active and it might me the issue of sim card and to contact the store.

When i went to the store what they are telling is that it haven't been activated it will be activated today evening and even now it haven't been activated at 21:16 29/08/2018

It is observed that an amount of rs.25/- & rs.5/- have been deducted from the main balance of mobile no [protected] due to activation of gamepind & spuulmovies without the consent of the consumer. The mobile is used by a layman who is not accustomed with the smart phone. Messages have been sent confirming the debits. The process is going on regularly. After rechargeing the consumer saw that the balance is vanishing. You are therefore requested to kindly look into the matter and refund the amount so deducted twice / thrice or much as it is very difficult to look after by a layman. Also please see that such instances do not recur in future for the benefit of the company by cutting the pocket of layman. At last you are once again requested to refund the the total amount of rs.60/- or 90/- or something above which may be verified at your end as it is not possible for a layman to verify and credit to his prepaid balance of mobile no [protected]. Thanking you.