Airtel Complaints & Reviews

Network fluctuations, call drops have become daily phenomenon. Bdy nr 1 bts tower of bhatati airtel at bidyanagar tea estate have not been working properly. Issue of call drops, bad quality incoming voice convesation and fluctuation in 4g network have been experiencing frequent.in this connection complaint have been lodged to pmo govt of india.in result of which power cut was ascribed as the reason. But power supply is mostly stable owing to upcoming durga puja. We do recharges of long termmed stvs for gprs facility. But we did not get services as expected. I myself have conversation with senior executives on telephone. Yet such problem persists.

Hi - i was using the number [protected] for the past 7 years and i had to be out of the country recently and i had international roaming enabled on it so that i can receive messages while being abroad at least. On 25-sep-2018 the sim was deactivated without any notification neither through sms nor email. Now they are asking that i should personally visit the airtel center to reactivate the sim that they had illegally deactivated.

For my post paid mobile of Airtel Sim bearing No. [protected], unable to get payment receipt to registered e mail and even not able to get through airtel.in after logging in and through "billing" as " last payments" is not being popped up . Arrange to resolve the issue immediatelн   Replace all

This is to inform you that double payment ( rs.448/-) of recharge of my mobile no.[protected] (82 days) today i.E. 09.10.2018 vide

1) ref. No.[protected]gaenkurq7 dated 09.10.2018 rs.448/
and
2) ref.[protected]gaenkutp2 dated 09.10.2018 rs.448/-

through net banking vide my state bank of india, scope complex branch, new delhi-3,
a/c no. [protected] branch code-020511, ifsc sbin20511.

It is requested that same may please be refund to my account.

Your kind co-operation please.

Bidyut kumar bose, l-66a, 3rd floor, mahavir enclave, new delhi-45
mobile no.[protected] & email id:[protected]@gmail.Com

Sir,
Today i recieved a miss call from an unknown number. When i called back, i recieved the response that call has been diverted to other number, please wait for some time. Then the call was cut. I called the number several times throughout the day & recieved the same response. The number is [protected]. I would like to know the caller's name & his location. I would be highly obiliged for your response.

I am a airtel mobile costomer since last 13years. I am not getting the network on my airtel mobile since i changed the plan for my mobile. When i requested to port my number, the airtel approached me and requested to be a part of the airtel mobile no. I agreed to remain with airtel. Since i changed the plan i am not getting the network inspite of a no. Of complaints.

I have taken Airtel DTH almost a year ago, however stopped using it from last 5 months, i am getting 10 calls every day & if you don't take the line they treat you as non payer and keep calling until you take the line,

Airtel IS this the way you do marketing? and kill peoples, & i get calls from multiple mobile numbers,

my customer ID : [protected]

₹25 has been deducted from my airtel number [protected] at 03:18 AM on 6th of October'18 when I was sleeping for some STARSTRUCK service about which I have no idea.
After calling the customer care they deactivated the service and said that money will be refunded within 48hrs but no money has been refunded yet.
Kindly refund as soon as possible in my number.

I am used airtel sim from 14 years. My addres is ankayyanapalya tavarekere hobli chunchanakuppe post (Pin code 562130) bangalore south tq in my house i have lot airtel signal problem never come lte signal and only 3g, 2g signal only coming some time, s signal is coming and going voice call is bracking and mobile data problem is big issue in this areas i am playing online game's, this signal not supporting game play please solve this issues.

On 08/10/2018 i tried to recharge my airtel DTH by using SBI netbanking but the amount of 420 is debited from my account and credited to INB Talence Technologies.after the deduction no message came from airtel site and my transaction history is showing money is deducted and credit to some INb Talence Technologies and not to Bharati Airtel. No recharge was done but money is deducted. So kindly look into the matter and arrange for refund of money.The reference no for the transaction is [protected]GAENJENY1 TRANSFERED TO 4599. on 09/10/2018 I tried another recharge and the recharge was successful.

The above number was closed by me on phone request on 20 july 2018 and was duly confirmed by the executive, i was asked to clear the dues of rs 360 which was cleared by me. Now they are harassing me to pay rs 949.54 as the number is not closed by them. I have not used any services after 20 july 18. The consistent harassment on phone continues from airtel call centre and no resolution is visible in this case.

1. My post paid bill came with a free child connection which had the facilities of free calling & 100 sms free both local & on national roaming. However despite their self advertised scheme airtel for the past almost one year had been charging me a miniscule amount o[censored]pto rs 1/- for sms on the child number. While the amount is miniscule, it is a constant irritant, especially when your repeated requests to rectify the wrong bills is not paid heed to.
2. I downgraded my airtel postpaid plan to rs 649/- around 21/22 sep 2018. Ever since then, my amazon prime has stopped streaming & it gives me a prompt to subscribe to the service while the my airtel app still shows it as subscribed upto 30 aug 2019. Despite repeated requests made to the customer service executive & their supervisor, each time i call i'm told that the problem is at airtel's end & will be resolved shortly. I'm told to wait for 48/ 72 hrs after which too the issue remains unresolved.
3. I feel i've made a mistake by bearing airtel for so long. I'm planning to go for mnp to change my service provider. Can someone tell me whether the child number will get transferred to some other service provider too. Payment of additional money is not a problem, but i want to keep both numbers.

I ve been using my new Airtel sim since last 8 months. It was working fine but since last 5 days I'm not able to recharge my number. I ve called customer care, visited airtel store and even they are not able to resolve my problem. A customer executive told me to recharge with a topup. Then it will work fine. I did that and normal topups are benefited in my account. But whenever i try to do special recharge it always rejected by Airtel. Around 1500 rs of mine are stuck in different payment gateways. Worst ever experience till now.
I ve tired using myairtel app, airtel.in, paytm, amazonpay, phonepay, Lapu sims, airtel retailer but noone knows what is the problem. Worst customer support.

I have recently done a recharge of rs 999 through sbi netbanking. I have not recieved any confirmation message of recharge. Amount has been deducted and there is no ststus of my recharge. Please refund my amount. If there is no availability of this pack why they have put these packs on there website. Please resolve my problem.
Mail - [protected]@gmail.com
Contact - [protected], [protected]

I have been using airtel for past 10 years and never delayed or defaulted payment. Bill for rs 588 was due on 14th september against my post paid. I made payment against my card on 14th september in fact for rs 648 on 14th september.
This has not been accounted by airtel and they have been showing outstanding against my account. They desired a scanned copy of my card statement - which was also sent. This clearly showed payment made to airtel and there is only one company named airtel in india/ world.
I have made more than 5 complaints to account this correctly with airtel which has not been resolved even after 27 days.
My services have been terminated, due to no fault of consumer.

I received a call for airtel potring from rekha jaswani, she gave all false info and was asking for my otp, i denied to share my otp and she insisted and started abusing on call!
Spome to her manager, they were calling from rajajinagar bangalore dsr.. This is intolerable!!!

Never expected this from airtel

Please suspend her..., i need an apology on this!

I'm using airtel postpaid connection since last 5-6 months and the internet is slower than a 3g connection here even though i'm on full 4g coverage. I don't get the internet speed of even 1mbps. I've been complaining since last 4-5 months. And they themselves say that the network condition is bad here yet they aren't fixing it. They are charging me the bill for 4g internet too but what's the point if i'm not able to use 4g as 4g and not as 3g or 2g. I say this is a scammer in the name of 4g. And it's not just me everyone here has complaints regarding airtel here. Please look into the matter.

I am an airtel customer from around 10 years.

Since last month 3 times it has deducted 20 rupees each time, total 60 rupees. And the message that i receive is regarding the primezone, i don't know what this prime zone is and when i try to contact customer care they say they cannot help as it is from the phone.

But this is ridiculous, the money should be reverted to my account. When they are saying that this is not a service activated then how come they can deduct the money.

I am writing with sheer disappointment and the inability of officers from airtel to provide a satisfactory response or evidence to my complaint.

To cut a long story short, i had requested one of my mobile numbers to be ported out to another operator. The request was declined on the premise that the number is not 90 days old. However this is incorrect.
The number was changed from prepaid to postpaid but has always been with airtel on postpaid before being made prepaid for a brief period of time. Thus by all means the number has been with airtel for many many years and has never been ported out ever.

All i want is a confirmation that this understanding is correct or not. If this is the case can i be provided with evidence of such a rule please?

By declining my port request airtel seems to be devising their own rules and refusing to approve the porting request.

They have also not provided a complaint number to the various emails that i have sent raising this issue.

I’ve been complaining/e-mailing airtel for the past few years about our poor local/hometown airtel 4g internet as well as drop in call services. Till now they have provided a reliable solution and they only keep on replying with the same excuses. Nothing has been done to improve the network services. Please take this issue seriously airtel.
Airtel user
Tura, chitoktak
Meghalaya-794002