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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 707

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R
ramrajnath
from Delhi, Delhi
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overbilling and bad service

Address:New Delhi, Delhi, 110001

My airtel number is [protected]. I activated international pack for kenya for rs. 3999/- which included 3 gb. I was having bad experience, unable to utilize data and also unable to use calls due to bad signals.

Can somebody clarify, what this charges of rs. 3999/ for, if consumer unable to use the services. At the same time, during transition to dubai, some packs have been activated without asking customer and also additional...
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S
ShahGunjan
from Nagpur, Maharashtra
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false account suspension charges

Address:Pune, Maharashtra, 412307

Dear team,

Airtel dth is making false charges on my dth account since last three months.

1. I upgraded my base pack from 199 to 300 last month. But they charges 315 as base pack value was changed without any notification.

2. After my recharge of base pack, airtel dth charges me 15 inr. Customer care representative said, my account was suspended as i have used my balance and have not recharged...
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A
Abhinoy Chakma
from Gobardanga, West Bengal
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payment not received

Address:799104
Website:airtel.in

Prayer for reverse my amount of rs 10000/- in my airtel payment bank no-[protected]
Dear sir,
I am send money in your bhim apps that transaction amount 10000/- traction id [protected] and account no is[protected] date 07/08/2018 but the amount is not created in the bank account. Please verify this transaction and why the amount not credit please in form me....
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N
Nikhil Kubde
from Mumbai, Maharashtra
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isp network service issue

Address:441108
Website:www.airtel.in

My sim card not able to access network properly in my house, it frquently losst connection due to this m not able to access internet as well as not able to make calls properly.. I have registered complaints many times but still no one from network team has visited yet.. Kindly find the network complaint details below:-
Thank you for contacting airtel! Reference no. 87001635 has been registered on 09-aug-2018 19:50:10 for your airtel...
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N
Naman Nimbale
from Delhi, Delhi
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not reading simcard

Address:Visakhapatnam, Andhra Pradesh, 530005

I have switched to airtel from reliance in march, until now the sim card was working fine. But from the past few days my phone has stopped detecting the sim card. I thought it was a hardware issue and got it checked but it came out fine. After that i tried to place sim in another phone in that phone also the sim card wasn't detected. The sim was working fine till i have got unlimited 399 pack with some prior balance of 60 rs. And the sim...
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Bşra Farooq Nakşbendi
from Delhi, Delhi
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airtel sim (newly ported not working) no connection available.

Address:New Delhi, Delhi, 110025
Website:www.consumercomplaints.in/new_complaint/igi

Hi,
My father recently ported his idea sim to airtel. And it's been 2 days there is no connection available. He's trying a lot since so long to get his problem resolved but still found no solution yet. He went to several operators shops, he called to costumer care but still nothing happened yet. This is really irritating as he's an old person moving here n there to resolve his matter, he is even restrained from getting important calls....
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B
Benedicta J
from Bengaluru, Karnataka
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device claim service request # 3292940

Website:www.airtel.in

Hi,

This is regarding, "airtel secure insurance". Airtel secure insurance, gave a false claim of providing me insurance and not provided me this insurance as they promised plan.

Because i had airtel insurance, i had applied any other insurance, due to which i am alreay in rs.90, 000 loss. And now since they are not providing me this insurance, i will have to spend more of rs.80, 000 to purchase a new phone.br...
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Benedicta J
from Bengaluru, Karnataka
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device claim service request # 3407648

Address:560083
Website:www.airtel.in

Device claim – service request # 3407648

"airtel secure insurance", is giving a false claim of providing insurance and not provided insurance. My airtel plan rs 399, plus tax rs.508 on a monthly basis. This plan includes "airtel secure", which is a insurance scheme against handset damage.

On 31 july 2018, my handset got damaged. I had claimed airtel insurance immediately after my handset got damaged.
br...
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S
shephines
from Bengaluru, Karnataka
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bill details not provided to customer

Address:560041

I contacted airtel for providing me with full details of my current bill plan which includes emi (For an airtel store purchase)+airtel postpaid plan+taxes. As a customer it is my right to know how much i've to pay per month to airtel postpaid assuming i don't change plans, or add boosters, or go over-predefined limits of data/calls/sms and i don't have to wait till bill generation to be given these details to me.
I've contacted airtel...
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K
kakn
from Chennai, Tamil Nadu
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forcing payment for improper service and eroding reputation

Address:Chennai, Tamil Nadu, 600049

Dear sir / madam,
I used airtel post paid mobile service connection of [protected] contains number for more than four years. I faced problem for receiving incoming calls from january2018 onwards and i raise the complaints to airtel customer care via telecommunication and email.in spite of several complaints also not rectified the issues by airtel. I ported the connection from airtel to vodafone on may 2018. I paid bill for january...
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P
Pushpakumar Aquatechnics
from Ponnani, Kerala
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porting from idea- aquatechnics

Address:Ernakulam, Kerala, 682307

Sir,

I am writing from aquatechnics water treatment technologies pvt ltd and my letter is regarding the porting of our 16 cell numbers from idea cellular. I have been in touch with mr. Rijo mathew[protected] for the said porting, he collected our docs and informed us the porting request has done from airtel. But we haven't received any information from idea regarding the submission or rejection of porting request. The poring...
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M
Manjuhema143
from Bengaluru, Karnataka
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money deducted from airtel

Address:Bangalore, Karnataka, 560068
Website:WWW.AIRTEL.IN PGSI

Hi 10th August 54.14 rs is deducted from www.airtel.in PGSI without my knowledge I reached Airtel they telling check with bank, bank is telling it is deducted from Airtel i don't know why Airtel deducted this money from my credit card need serious action against it.
Thanks.
Manjunath J
[protected]...
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7
7054244440
from Lucknow, Uttar Pradesh
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network issue regarding data speed and call connection

Address:Lucknow, Uttar Pradesh
Website:airtel network

I am not able to use data in my area from such a long time, i have complain about it many times but no action have been taken against it each and every time they says we help you shortly, but no one cares about it and forget, in many areas i have to face such issue.
please take some action against it....
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S
Sanjaymani1965
from Port Blair, Andaman and Nicobar Islands
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double recharged on same day but validity not extended

Address:700022
Website:Airtel

On 10 may 2018 my airtel no, [protected] was recharged twice. One from the retailer and one online due to miscommunication. The amount was rs, 509/- for 90 days. Thus the amount paid was rs. 1018/-. However, the validity was expired on 10 august 2018. The customer care executive was contacted on 10 august 2018 who assured that the validity will be extended for another 03 months as the amount was already paid twice. However, when the validity...
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N
Nayan Hazarika
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not giving data as per offer

Hello sir, airtel offer volte service in assam. As per offer who activat this service they will get 10gb at first. They activated this service in my mobile no but they not provided me 10 gb. As well as not inform me through sms. Now i have problem in calling and received calls. When i call 121 they tell me that i have to received sms from airtel. But i have not. Please look this matter and provied me my 10gb data. Mobile no-[protected]. I...
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P
Parthiban Karunakaran
from Avinashi, Tamil Nadu
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dth recharge issues with dealers

Address:Pondicherry, Puducherry, 605014

We've recently subscribed airtel dth services, for the last 2 months we were not in station hence we haven't recharged. Your dealer [protected] called from this number asking/forcing me to recharge and using all unparliamentary words for not recharging thru him. I was also using tata sky for one of my another flat, never ever faced such issues. Unparliamentary words are not possitive sign to retain your customers. I am deeply disheartened...
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R
Right_knock
from Chennai, Tamil Nadu
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road dug for cable repair and not closed properly

Address:Chennai, Tamil Nadu, 600023
Website:Airtel.In

This is against airtel who had allegedly dug a patch of hole to repair their wire connection and fix a new box. They first dug during december last year where we had a cement patch laid outside the shop. When they first dug, they had left out for next day without doing cement even after the street locality repeatedly telling them to close properly but the rain came that night. The same place was dug 3 to 4 times but not doing the proper patch...
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A
anandgtm
from Reoti, Bihar
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deactivation of mobile number 9934202196

Address:Muzaffarpur, Bihar, 842004

I am facing the problem of network issue for 7-8 days of no service indicator in my phone. I have also contacted to the customer care and airtel store also they advised me to sim card replacement. I have done the same but the issue has not been resolved yet. As customer care told the sim card have been deactivated as per prior information. Kindly look into the matter and activate my sim card....
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This has reference to my prepaid recharge of rs.179 and two of your sms notifications as below

Recharge done on[protected]:48pm, mrp:rs179.00, gst 18% payable by company/distributor/retailer:rs27.31, transid38619982. To check your balance, validity, call tariff and best recharges, dial *121*51# or download my airtel app, click www.airtel.in/5/LBNV

Enjoy unlimited all local+std calls (For non commercial use),...
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A
amit05singh
from Gurgaon, Haryana
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tower working only electricity

Address:Sitapur, Uttar Pradesh, 261201

My location is deokalia biswan sitapur up, now a days there are 2 networks are avilable one is bsnl and 2nd is airtel but both network working from single tower now a days network only avilable during electricity. Rest time network not avilable. When we asked to respective person he told that he is not getting desial for generator, he told that his officer’s says that please do not active tower with generator its work during electricity....
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