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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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S
Sanjugoli
from Dhanbad, Jharkhand
Aug 27, 2018
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Airtel has deducted rs.[protected]@35 on 18.8.2018 t 12.40pm and on 25.8.2018 at 3.40am for two consecutive bioscpoe service which i have not subscribed to. When i came to know about these unauthorised deduction, i was completely shocked, on such type cheap activity conducted by airtel. How is it possible? It is completely unauthoarised deduction. Without my consent airtel has deducted my account balance. This is not first time that airtel has made anauthorised deduction from my account. They have made very hard for customers to complain as you can't find customer care no. Airtel is cheating with their customers.
Airtel customer support has been notified about the posted complaint.
I have been charged for International calls that I did not make on my airtel mobile number, on the number[protected] for a few months now.
These charges have been made on 3 of my airtel connections.
I have paid the bills but I would like them to be adjusted in my further payments.
No net work available in our area.If network is not working why you are going to provide your services in non available network area.Be honest at least otherwise you may lose your customers.
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    Bhavana Daga
    from Kota, Rajasthan
    Aug 27, 2018
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    Address: Jodhpur, Rajasthan, 342001

    I am not able make call neither i am receiving any incoming call. I made a call to*#*#4636#*#* there i clicked phone information and then radioband then united states after that all this happened please tell me how to solve it. I did all this because my network was weak. Now internet speed is very good but i am not able to makke any call now u tell how do i contact customer care of airtel
    Airtel customer support has been notified about the posted complaint.
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      S
      Sekhar2
      from Kolkata, West Bengal
      Aug 27, 2018
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      Address: 700092

      Dear airtel i m an retired person and due to old age committed mistake plz help me correct it. I wanted to get recharge of 199 of 1.4 gb unlimited calling pack but accidently got 149 plan activated. This 149 plan is for airtel to airtel unlimited calling & 300 mb only for 28 days but when i tried calling customer care there was a message that due to low balance call cannot be connected. My airtel number [ [protected]] kolkata west bengal, trans i'd [67615102].

      Thanks and regards

      Sekhar kumar chakraborty
      Airtel customer support has been notified about the posted complaint.
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        H
        Harish Bansal 1972
        from Bengaluru, Karnataka
        Aug 27, 2018
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        I am an nri working in dubai and visit my native in india once or twice a year. I had subscribed to a airtel prepaid sim card since the last 7 years, and it had been working fine till a few days back.

        Now, it shows "emergency calls only", and does not get registered on etisalat network. I have tried cleaning sim, switching phones, topping up recharge etc. But the same result.

        Can you please provide a solution to this?

        My number is [protected].
        Airtel customer support has been notified about the posted complaint.
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          V
          vibhavs
          from Delhi, Delhi
          Aug 27, 2018
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          Address: 560008

          I was doing a recharge of rs. 448 using my airtel app. I used the upi option for the payment method. I had done such transactions before and they were successful. But this time my money was debited and no recharge was done. I called the airtel customer care and tried to understand what went wrong. I believe that they have changed some things in their app and now instead of transferring to the bhim upi app they wanted me to integrate my upi in the app only. I didn't know this and chose the bhim app for the payment anyway. And like always the bhim app asked me to pay rs 448 to "[protected]@hdfcbank". It was all automatic and i didn't get any idea of something wrong happening.in the end my my money was transferred to airtel and airtel app didn't even notice it.

          I request airtel to just send me my money back or better just do my recharge.

          I can understand that it was not airtel's 100% fault. But it was not my fault either.
          Airtel customer support has been notified about the posted complaint.
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            6
            66577singh
            from Jalandhar, Punjab
            Aug 27, 2018
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            Address: Sangrur, Punjab, 148023
            Website: [email protected]

            My name is jagdeep singh s/ jagpal singh v. P. O manvi, teh-malerkotla, sangrur, punjab,
            Sir i want my sim reactivate which is deactive 13june 2018 from your company. The no. Is[protected].
            I was meat airtel store 25/8/18 but they are not satisfie to my and i want that no.in emergency sir. Please help me sir.
            It was in prepaid sim therefore please sir give me a prepaid or postpaid sim in emergency.
            Airtel customer support has been notified about the posted complaint.
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              Z
              Zarina2305
              from Yarada, Andhra Pradesh
              Aug 27, 2018
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              Address: 530016
              Website: Airtel

              I got a message from airtel (Airsep) on 23rd aug 2018 mentioning that namkeen pack services has been activated on my phone for 1 week and they would be adding rs 35 in my bill for a week and this would be automatically renewed every week.
              When i have not requested for the service how the service provider can take their own decision and activate the services which i am not interested in

              I request to refund the charged amount at the earlest to my account
              Airtel customer support has been notified about the posted complaint.
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                P
                Pankaj Thor
                from Samastipur, Bihar
                Aug 27, 2018
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                Most humbly respectfully i beg to say that my airtel money account has been closed so you are requested to reopen my airtel money account immediately.
                Please as soon as possible solve my problem for this i will be thank you.
                My airtel money account number :-[protected].
                First name:-pankaj
                Last name:-kumar
                Mob no:-[protected].
                Yours obediently
                Pankaj kumar
                Airtel customer support has been notified about the posted complaint.
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                  S
                  sj k
                  from Kollam, Kerala
                  Aug 27, 2018
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                  Address: Bangalore, Karnataka, 560067
                  Website: www.airtel.in/payonline/?oa

                  Hi,

                  I want to bring to your attention an online fraud that has been done by airtel and its representative. I applied for airtel broadband connection online and received a call from airtel representative name "anandan j" and he asked me send documents aadhar, pan and rental agreement as proof of address and photo id proof via watsapp.

                  I send him the document and he gave me a caf number to make online payment of 2829 rs toward new connection. Which he said this plan is for 3 months with free router and installation charges.
                  When i try to login to airtel portal online
                  http://www.airtel.in/payonline/?oa
                  It was giving some error and so i called him back saying it is not working.
                  He provided me with bank of india a/c number and asked me transfer money.

                  When i called him for setting up connection he said it will take 2-3 working days and due to some doubt called airtel customer care and now they were telling service is not available in my area.

                  Now that representative is not picking up the phone and i have not got the broadband connection.

                  When i try to call the representative he is not ready to refund my money back and not answering my calls.

                  Note: for airtel this is a bad remarks which makes people not to trust in future. People like this will survive for few days but soon going perish.

                  Below details given by fraud representative
                  Name : anandan j
                  Bank of india
                  A/c [protected]
                  Ifsc code bkid0008402

                  Caf number : 80119604
                  Transacation id : 2
                  Airtel representative number is [[protected]]
                  Whats app number - [[protected]]
                  Airtel customer support has been notified about the posted complaint.
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                    N
                    Niya22
                    from Khairagarh, Uttar Pradesh
                    Aug 27, 2018
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                    Address: Indore, Madhya Pradesh, 452016

                    Today at 3:30 am (26th august) i received a message on my number that namkeen pack has been activated on my number. This happened without my permission & balance of rs-35 /- has been deducted from my account.

                    I have never subscribed for this service, why airtel has activated this??

                    Want to file a complaint for such unnecessary deductions made by airtel.

                    I want the amount refunded asap.
                    Airtel customer support has been notified about the posted complaint.
                    Aug 27, 2018
                    Updated by Niya22
                    Sorry the mobile number is [protected]
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                      H
                      Harsh Sungh
                      Aug 27, 2018
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                      Address: 829144

                      There is a dirty play going on by airtel. When i do my unltd recharge, they reduce the signal strength after 4-5 days. When i call cc, they keep saying that work is going on. Wtf, are you kidding us. You are running a service pan india or a general shop? They takes 5 - 10 days for network restoring. This happens every month. So, we get unltd plan for 20 days only in 199. So, my suggestion to all is to leave airtel.
                      I am also giving assurance that there will not be a single user of airtel in my area within a month.
                      Airtel customer support has been notified about the posted complaint.
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                        I
                        irshad fayaz
                        from Srinagar, Jammu and Kashmir
                        Aug 26, 2018
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                        I have recharged rs 325 to my dish tv from my airtel. Money has been deducted but recharge has not done. I need my money back to my wallet. My no. Is [protected]. Money has been loaded successfully from my bank account to my airtel wallet. But when i recharged my dish tv money got deducded but their appeared no message from airtel for successful recharge. Plzz solve my problem where does the money gone. I need the money back to my wallet as soon as possible.
                        Airtel customer support has been notified about the posted complaint.
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                          S
                          Shiladitya Banerjea
                          from Noida, Uttar Pradesh
                          Aug 26, 2018
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                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

                          I am shiladitya banerjea from greater noida. Airtel has degradated its 4g service in greater noida since oct'17. After complain, an engineer visited in dec'17 & verified poor signals in entire area. A srv req got logged ref no:82866197 dt jan'18 but till date it is yet to be restored. I hv been paying my full bill regularly with 10-20% discounts that too at their will. Airtel is repeatedly blaming it as my indoor issue but declaining to share data supporting the claim. The local airtel store is supporting my claim of poor signal in greater noida.
                          Now i may request your good office to direct airtel to restore 4g services in greater immediately or refund all the amounts i have paid till date. They should not charge me till they restore it.
                          Airtel customer support has been notified about the posted complaint.
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                            C
                            Commd
                            from Pune, Maharashtra
                            Aug 26, 2018
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                            Address: Mumbai City, Maharashtra, 401201
                            Website: Airtel

                            I am very frustrated with airtel services from last few months..
                            I had call many time to 1 to1 cust care.
                            Thr are just doing nothing... Every time thy transfer call to sup
                            But no resolution at all
                            Frm last couple of weeks my facing network issue (M not getting incoming call every time... M getting as miscall alert)
                            I just want help to fix my issue
                            Airtel customer support has been notified about the posted complaint.
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                              F
                              Fairoz32223
                              from Bengaluru, Karnataka
                              Aug 26, 2018
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                              Address: 560094

                              I fairoz request the concern person to resolve this issue there is airtel pole in front of my site which is 15feet road facing i have to dig boorwell and construct my house. The no the pole is sjn 071204 site address is. No 18.3cross ashwathnagar opp gurudura bangalore 560094. My no [protected] irequest the consumer complaints to do the needful thanks you
                              Airtel customer support has been notified about the posted complaint.
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                                Anshula Sharma
                                from Noida, Uttar Pradesh
                                Aug 26, 2018
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                                Address: North East Delhi, Delhi, 110093

                                From past 2-3 days, i have been experiencing no signals on my airtel prepaid number. My number is on emergency mode and even after registering with airtel network, it seems to lose all the signal bars and switch back to emergency mode.
                                I checked the airtel towers, but they seem to be having fine strength. Please look into this matter, and resolve my issue as soon as possible.
                                Airtel customer support has been notified about the posted complaint.
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                                  MRDGH 2821
                                  from Mumbai, Maharashtra
                                  Aug 26, 2018
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                                  Address: Pune, Maharashtra, 411046
                                  Website: Airtel.in

                                  I recently did ₹15 recharge thorough paytm but i didn't receive it in my balance.

                                  Here's what paytm says -

                                  • your order [protected] of recharge for mobile number [protected] was successful

                                  • airtel has shared with us the 'operator reference number' as a proof of your successful recharge

                                  • in case you still haven't received the top-up/balance/recharge benefits, please reach out to airtel mentioning below details:
                                  1. Operator reference number: 66409004
                                  2. Recharge number: [protected]
                                  3. Date & time of order: 26-aug-2018

                                  I want to have my money back
                                  Airtel customer support has been notified about the posted complaint.
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                                    Laksh Rawat
                                    from Pune, Maharashtra
                                    Aug 26, 2018
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                                    Address: New Delhi, Delhi, 110084
                                    Website: www.airtel.in

                                    I was complaining since last 3 months regarding network issue but still my issue is not resolve till yet. As per airtel team wrriten commitment they didn't rectified my issue now they are clearly denied to resolve my issue. And now saying need approvals and we are doing future planning not giving timeline.
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                                      Ashraf Moin
                                      Aug 26, 2018
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                                      Whenever i try to make calls with my old number [protected] they hardly go through even in over 15 attempts while with any of my new numbers the call goes through in 1 dial, why is this so? However, the network is generally poor in pan india and worst in hazaribagh and ranchi. Is the load too much for airtel to handle or there is some other issue with the number itself? Kindly check and resolve. Thanks.
                                      Airtel customer support has been notified about the posted complaint.
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                                        Anuradha Khatter
                                        from Jodhpur, Rajasthan
                                        Aug 26, 2018
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                                        Address: Jodhpur, Rajasthan, 342001

                                        Got a message from airtel (Airsep) on 26 august 2018 sept 02:10 am mentioning that namkeen pack services has been activated on my phone for 1 week and they would be adding rs 35 in my bill for a week and this would be automatically renewed every week. On calling airtel, to know what the service is all about becuase i never raised this activation request, they are saying that they dont have information about it as it is 3rd party service. But i got the message immediately that they deactivated it. I really dont understand that how come airtel does not information about the service they can activate or deactivate. They say that i would have clicked on an advertisment or something and the service got activated but airtel has no information.

                                        My concerns are
                                        1. What is that service all about
                                        2. How did the value added service got activated without my consent
                                        Airtel customer support has been notified about the posted complaint.
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