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Airtel Complaints & Reviews

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Updated: Jun 10, 2026

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Address: Varanasi, Uttar Pradesh, 221007

Website: www.airtel.in/dth

Dear team, i placed an order to airtel online portal for new dth connection with the 12-month subscription on 19th aug 18 and successfully paid amount 3990.00 rs. But connection not fixed at my home, since 19-aug daily twice calling to call center, mails, twitter support, always they are replying (Tomorrow connection will be done) but still, they are not providing positive support and till now connection not done. When i tell them to cancel my order due to airtel not eligible to provide service they are not canceling my order as well. Please help to sort out this case asap.
Thanks,
Arif
Airtel customer id: [protected],
[protected]

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Address: 560037

I have been using airtel from past 10 years but recently the network coverage is very poor and they are not even bothered to resolve the issue. The area where i stay has very poor indoor connectivity i don't even get 2g or 3g properly forget 4g. I have raised issues many times and also posted on twitter, when i told that if the issue is not resolved will switch to different network, the support executive was happy to say yes go ahead sir we don't have any issues.

Please remove the ads saying india's fastest network.

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Sanjeevreddi Hunasikatti

from Belgaum, Karnataka

Aug 24, 2018

Not working

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Address: Chennai, Tamil Nadu, 12345

Website: goggle

I have made online transaction for airtel top up to airtel no.[protected] for rs.399/- through my cub debit card on 11th august 2018.

Till now it is not refelected in airtel account or money not credited in my account.

Transaction details: amount rs.399
Reference no.[protected]
Remarks cc avenue - payment
Date 11.08.2018
Please refund my money for rs, 399/- to my account immediately

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Sanjeevreddi Hunasikatti

from Belgaum, Karnataka

Aug 24, 2018

Not working

C

Chirag Mahadule

from Vasai-Virar, Maharashtra

Aug 24, 2018

Service has been automatically activated and 99 rupees from my account is deducted when I stop the service no money is return

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Sir last 6 moths before i port to airtel... But i am unable to use the internet and voice calls properly in my surroundings... I am completely dissatisfy with the service...
Comparing to this airtel... My other network with other provider is soo better... If the things are going like this...
Please rectify the issue... Because advertise is saying airtel is the biggest one...

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A

Ashwinikedar

from Mumbai, Maharashtra

Aug 24, 2018

12 august ko [protected].. 120 ka recharge online kiya.par balance nahi aaya.aur 11 tarikh ko isi no par 200 ka recharge kiya.wo bhi nahi aaya.plz hamara balance hamko send karo.320 ka balance company ne diya hi nahi.airtel ka is vajahase bad impresson pad raha he.plz send me my money.thank you.

M

MohUl

from Allahabad, Uttar Pradesh

Aug 24, 2018

Whatsmob service has been activated on my airtel number without any sort of permission and also deducted my main balance for Rs. 150.00. No response from customer care. Kindly refund the amount deducted for an unwanted services..

D

Diksha Aditya

from Badarpur, Assam

Aug 24, 2018

Please deactivate fintonza service from mobile no [protected]. I had tried two or three times through sms but I did not get the result and rs.35 had been deducted from my account.

R

Roja Subudhi

from Gurgaon, Haryana

Aug 24, 2018

I got. Message tht nankeen pack was activated on my phone and 25 rs were deducted without my consenr. I dont think any service cn be activated without consent. Please take a strict action regrding this.

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My phone number's network is not coming. Till day before yesterday it was working, i was receiving messages also. And now its not coming.

My phone is there in international roaming. I just recharged day before yesterday with rs 300. And now its not working. I wanted to know why it is not working. Its having sufficient balance for roaming deduction of rs 99 then why the phone is not working. Please help me out on my issue.

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Choudhary Sanchit

from Rajpura, Punjab

Aug 24, 2018

I want deactivate my number [protected] because my mobile was lost so that why i want close this number

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Address: 440015

I am using prepaid airtel services. They have deducted rs35/-for desi beats on 12th august and rs35/- on 14th august for arena game without my consent. When i contact them, they said they have charged for desi beat and arena game and will not refund it. I have never request them to avail arena game and desi beats. My request is they should refund the amount and never charge without my consent.
Regards

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Address: 842001

I was unnecessarily charged rs. 35.0 for musicslate service from airtel which i had not even subscribed. Transaction id for the same is : s[protected] on 23 august 2018 at 01:23 hours. My phone number from which balance is deducted is[protected]. Earlier also i was unnecessarily charged rs. 35.0 for lifestyle service that too i had not even subscribed. Transaction for that service is : n[protected] on 08 april 2018 at 11:45 hours. Do look into the issue seriously, and refund my balance at the earliest.

With regards
Rahul sharma
Contact : [protected]
Email : [protected]@gmail.com

Aug 24, 2018

Complaint marked as Resolved

I had mailed my queries to Nodal Officer and also messaged at their facebook page Airtel India. And my queries has been resolved within an hour. Thanks to Airtel Support.

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Ashwinikedar

from Mumbai, Maharashtra

Aug 24, 2018

12 august ko [protected].. 120 ka recharge online kiya.par balance nahi aaya.aur 11 tarikh ko isi no par 200 ka recharge kiya.wo bhi nahi aaya.plz hamara balance hamko send karo.320 ka balance company ne diya hi nahi.airtel ka is vajahase bad impresson pad raha he.plz send me my money.thank you.

A

Ani00091

Aug 24, 2018

Dear sir/Man,
My name is Shivam Chaurasiya. I live in small village Niwari pan sir there is no any tower so here not coming 3G, 4G network please sir help our villagers.
Our pin code:487001 Madhya Pradesh
If you want you can check network coverage online through oin code

Thank you

P

Pradeep john

from Coimbatore, Tamil Nadu

Aug 24, 2018

2 airtel number didn't get the signal clearly in my area.

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Address: New Delhi, Delhi, 110034

Hi,

Today i received the message from vodafone that my port request is approved and by 11:30 pm on 23/08/2018 my number will be ported.

When i checked around 12:30 am 24/08/2018 my old sim stopped working and my when i inserted my new sim i am getting message "mobile network not available", now currently my both sim are not working.

Frankly speaking i am frustrated with the service that i am getting from you guys. My problem has doubled instead of getting resolved, as now my both sim are not working.

If i call on customer care or go to airtel store they don't have any solution also. All they are saying is give it some time.

Please make my number operational otherwise tell me who will be responsible for the loss that i will go through because of inactiveness of sim.

Hoping this time my issue will be resolved

My mobile number is: [protected]

Thanks,
Aanchal

Aug 24, 2018

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Aug 24, 2018

Updated by aanchal balani **I got my number ported from vodafone to airtel.

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Address: Chennai, Tamil Nadu, 600061

Dear sir i have done the mnp from vodafone to airtel. I have taken 399 plan and lost 3 months i have received the bill as 649 rental plan. I have already given the complaint that change the original plan as opted in the application. But still they have not changed rental plan and another bill was generated as 649/- rental plan. My number is[protected]. Pl help me take the action against them and return back the excess amount taken from me.

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Address: New Delhi, Delhi, 110034

Hi Team

My name is Dhanshree, unfortunately In an accident my iphone 7 plus screen was damaged then I registered a claim regarding the offer of Airtel secure to get repaired my phone.
But the have rejected the claim saying it is under misterious sercumstances
Please help me I am very concerned about it
Also the customer care team of Airtel doesn’t know how to talk and they were using abusive language on call.
What should I do I need to get my phone’s screem repaired.

Please help me out it is very very disappointing.

Regards
Dhanshree Bindra

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Dear,
I recharged on my airtel no [protected] of rupees 509/- but after 4-5 days SIM card is not showing any network at any type of mobile. In this regarding i have called to customer care they replied me " BAAR BAAR CALL KERNE SE SAMSYA HALL THODA NA HO JAYEGI".for services i have paid 509/- so why i am not able to take the benefit or services of rupees 509/-.
Kindy take a note for your reference and solve the problem. If not done i will take necessary legal action.

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Address: Jaipur, Rajasthan, 302019

My account no [protected]. I disconnected my no and they told me refund my balance which is around 16, 000. Asked me cross cheque i sent cross cheque then they asked bank statement and said our account department required that i sent and till today no payment arrived. I chased several time and around 50 email chains i have as a evidence that they do not want to give my money back. Now it's 4 months. Could you please let me know how to proceed legal activities.

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On 18/07/2018, I was transffered Rs.149 to INB BHARTI AIRTEL, from My SBI /SB Ac.No.[protected] in ONLINE AIRTEL website via internet banking to recharge my mobile no [protected] vide SBI TAX. REF. NO.
[protected] IGADZJDRC8. AS the amount was debited my account & credited to above merchant on same day. But my mobile has not been recharged so far. Further the amount is not reversed back to my account on account of recharge failure. Please settle this amount to me immediatly.

[protected]@gmail.com

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Address: Mumbai City, Maharashtra, 400058

Sir i am using airtel netwokr for my mobile network i have logged many complaints against network opreator that my network is not proper
it seems that they are not resolving my network issues and also not allowing me to change my network because of poor network quality
kindly resolve my complaint by allowing me to change my network

thanking you
manoj gala

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My bill plan Is of Rs. 349 which include Unlimited calls, 10GB data, 100 SMS per day, roaming incoming and outgoing calls free.
This month I have received the bill of 1052 which has the charges of the roaming calls, instead of free roaming calls I have been charged for roaming calls and sms. The customer care executives are not responding properly. They are not telling me what are the charges for.
My no is [protected].

Attaching the screenshot of the bill plan that I have already.

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Address: 560100

My address verification was done by a airtel executive last week, since then i have had 3rd temporary suspension on my phone.

Customer care at airtel are useless, can you pls help get contact from some one sensible and senior at airtel

Date of incident - 21-aug, 23-aug
Details - outgoing calls have been suspended
Resolution - restoration of service or full refund

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Address: Nagpur, Maharashtra, 440008

Airtel staff not responding for my glitch and even saying he will come today tomorrow as if we are ###.
This is not the way you give your customer service so please take appropriate and immediate step to slove my problem and take immediate action against that employee of yours
Number of executive-[protected]
Chapru nagar branch nagpur

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Address: Hooghly, West Bengal, 712101

Dear sir/madam,
I previously used jio (Rs. 399 scheme) but there i faced some calling issue, i heared that airtel launched the same plan and also activated 149 scheme for 28 days (1gb/day =12 am to next 12 am+unlimited calls and 100 sms /day offer),. After that i recharged airtel for rs. 149. I saw 1 gb of my remaing data at 1 am, after that i slept. Next day morning at 8 am i saw my balance is 186 mb of 1 gb daily limit. I called customer care (121) but they told my they are unable to say when that data balance cut down. They tried to insist me that i consumed that 814 mb data after 1 am. So, airtel cheated me at the very first day of recharging. Jio never done thing. Infact in jio, data was valid till 12.30 am (30 min more that airtel).

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Address: 560076

I have been using airtel almost 10years now. I have been complaining about the network issues near my home in btm layout. Airtle executives visited and told they cannot solve it as the signals are very low.in spite of it i was using and now they have disconnected my services as non payment of bill. My question here is if services are not provied or resolved why are they charging me for all these years and now they have disconnected my services. They are askin me to pay to get the connection back.

Please raise a complaint on the same.

Regards,
Dhananjaya h

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Address: 160002

Our complete office staff is using airtel mobiles with the numbers [protected], [protected], [protected], [protected] etc. Our office is in plot no. 417, industrial area phase ii, ramdarbar, chandigarh-160002. We are facing lot of problems with the network.

We request you to kindly see to it and resolve the issue otherwise we shall forcefully port our numbers to other service provider because non-availability of proper network does hamper our operations/work.

Regards

Rajnish
[protected]

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