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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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Airtel reviews & complaints page 72

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I
Irrfan malek
from Ahmedabad, Gujarat
Aug 28, 2022
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Address: Customer care 198

Dear team

Will request to my excess postpaid bill amount to may bank account date of[protected] almost 15days + but still my amount not credit to my bank account bank details and SR number mentioned below.

SR closed but amount not credit.

Name : barot chadresh
Number : [protected]
SR Number :[protected]
Amount : 4832.61rs
Bank name : kotak Mahindra
Account number : [protected]
Branch name: judges bunglows
IFSC code : KKBk0002591
Airtel customer support has been notified about the posted complaint.
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    H
    Himanshu Dewangan
    Aug 28, 2022
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    My mother's sim was deactivated couple days back on 25th August due to non payment of bill. It was completely due to her lack of tech knowledge and billing procedures.

    I did pay the amount in full which is INR 486. It was done on 27th August.

    The sim has still not been activated
    Airtel customer support has been notified about the posted complaint.
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      D
      Dharmesh4444
      from Pune Metropolitan Area, Maharashtra
      Aug 28, 2022
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      I stay at Parkwayz Society, Wakad, Pune. Since last 3 months I am facing frequent disconnections on the Airtel fiber broadband connection. I have raised at least 15 complaints but none of them have been resolved. Airtel engineers simply close the complaints from back need without my confirmation. This is causing lot of issues during Work from Home and I have to rely on mobile broadband for my work. It is been very difficult explaining the issue to Airtel customer care and backend teams every week.
      Airtel customer support has been notified about the posted complaint.
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        B
        Bharat210
        Aug 27, 2022
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        I have complained to airtel via thanks app several time, last Reference no is[protected] they will close the complaint without any resolution or without even talking

        they say problem will get solve in 48 hours but i think multiple complaints got more than 48 days

        They say network engineer will call n visit but no call recieved till date.

        in The AD Airtel girl claim best speed in India, fastest 4g.

        i dont know where is tower of Airtel Near my location.

        Vill Muquimpur PO Faridanagar Pathankot 145025.

        NO one in village is like irritated from airtel and switched to jio or even bsnl

        They are like no care what customer is even saying, Soon they will have to join the league with Idea or Vodafone or bsnl.

        .

        Bharat
        Airtel customer support has been notified about the posted complaint.
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          A
          Ashish Kumar Bastia Starring Ashish
          Aug 27, 2022
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          Very bad network here in our area.
          Negligible network in home.
          You can't play a video.
          About two year regularly complained the same problem and every time got the same answer that your problem will be settled with in 15 days etc. Etc.
          Very disappointed.
          Airtel customer support has been notified about the posted complaint.
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            S
            sachinjain138590
            Aug 27, 2022
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            I, Kratika Godika writing on behalf of Mr. Sanmati Godika (Customer ID: [protected]) using DTH of Airtel company from last many years but recently the company did fraud with me.

            The company activated one channel at their own choice and charged additionally an amount of Rs. 50 per month (approximately) without taking my consent.

            Recently, I just got to know that this additional amount was deducting from last 12 months.

            When I called customer care and asked them to refund the amount which was deducted fraudulently by them, they said you had activated this channel so we're not liable to adjust this amount.

            I want reimbursement of the amount & compensation from the Company for such their fraudulent act.

            So you are requested to kindly look into this matter and resolve the issue as soon as possible.

            Best Regards,
            Kratika Godika
            Customer ID: [protected]
            Mobile No.: +91-[protected]
            Airtel customer support has been notified about the posted complaint.
            Aug 30, 2022
            Updated by sachinjain138590
            Even after deactivation of channel it was activated again on 20.08.2022 without prior consent.

            I want reimbursement of the amount & compensation from the Company for such their fraudulent act.

            Company is defrauding it's customers again and again.
            So you are requested to kindly look into this matter and resolve the issue as soon as possible.
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              R
              Rajib123#
              Aug 27, 2022
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              Address: Vill+Po-Petbindhi.Gopiballavpur-ll, PS-Beliaberah.sub div. Jhargram.
              Website: Consu.ercomplaints.in

              .My Airtel lapu has been suspended without any previous information.I had contacted so many times with the TM as well as the Distributor..they gave me assurance but in vain..
              Pls solve the issue which I have been suffering..Besides I have some balance in my lapu wallet.My lapu no is [protected].from Rajib Telecom, Petbindhi, Jhargram, pin-721517. WB.
              Thanking You
              Rajib Kumar Dey.
              Airtel customer support has been notified about the posted complaint.
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                J
                Jayateerth Raichur
                from Addanki, Andhra Pradesh
                Aug 27, 2022
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                Address: Kukatpally, Hyderabad

                I have submitted disconnection request on 27 Jul 2022 and cleared all dues on that day. Since then I am not using. But they are not disconnecting
                Airtel customer support has been notified about the posted complaint.
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                  D
                  Dr. Bhuvnesh Mathuria
                  Aug 27, 2022
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                  Bhuvnesh Mathuria
                  August 126, 2022
                  Nds hybrid loader is downloading new software from 2 days and i am not able to see any channel from past 2 days. Whenever i start my tv and set top box, it starts downloading new software and shows nds hybrid loader new software being downloaded. After it is completed it again starts downloading from 0% and there is no way i can close this or finish this.
                  Airtel customer support has been notified about the posted complaint.
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                    R
                    Rajib123#
                    Aug 26, 2022
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                    Address: Vill+Po-Petbindhi.Gopiballavpur-ll, PS-Beliaberah.sub div. Jhargram.
                    Website: Consumercomplaints.in

                    My lapu no [protected] has been suspended.
                    Pls activate it again
                    Thanking you
                    Rajib Kumar Dey
                    Rajib Telecom
                    Airtel customer support has been notified about the posted complaint.
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                      R
                      RAGHUNATH YETURI
                      from Chennai, Tamil Nadu
                      Aug 26, 2022
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                      This is about the Airtel Broadband connection. I have taken Advanced Rental Plan for a period of 1year starting from 01-Jul-21 to 30-Jun-22. Plan rental was Rs. 999/month. Now, from June Month Airtel started calling saying Bill payment amount of Rs1178/- is due for 17 May -16June period. There were mails regarding it and apps also started showing Amount due for payment and warnings on connection will be disconnected. Later in June, the connection got disconnected. After continuous try with customer care, I was told by the airtel executive that problem is fixed and there is no amount to be paid. But, now in August, I am getting the mails and calls saying to pay Rs2593.64. This is purely harassing the customer.
                      Airtel customer support has been notified about the posted complaint.
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                        A
                        ambinno91
                        Aug 26, 2022
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                        Resolved

                        On 23/8/2022 at about 11 AM my Airtel Xtreme fiber broadband stopped working. I raised a complaint to Airtel at about 4.30PM on the same day regarding the issue. My ticket ID is [protected](PH NO :[protected]. On 24/08/2022 an Aitel Executive called and said the issue would by resolved by that day itself (24/08/2022) at about 5 or 6PM and asked me to provide an OTP to reschedule the resolution time from 24/08/2022 at 11AM to 24/08/2022 at 5PM. But after providing the OTP I got a message from Airtel saying that, as per my request the resolution will be provided on 26/08/2022 which was not done by me.I WAS CHEATED BY THE AIRTEL EXECUTIVE. Today is 26/08/2022 and yet my issue is unresolved. My work from home is affected by this. This has created unwanted mental stress to me. I have done prepaid payment for my broadband service for upto one year. I dont want Airtel service anymore.Please refund my money so that I can choose a different service provider.What is the use of prepaid payment for such poor service and extremely poor response. I made a complaint to consumer complaints forum regarding this on 24/08/2022 also. Yet such poor response and no resolution. I want my issue to be resolved at the earliest. The airtel executive details.Name: EZHILARASAN.PH NO:[protected].
                        Aug 27, 2022
                        Complaint marked as Resolved 
                        Today I made a complaint to Airtel appellate of my zone.I asked him to deactivate my account and provide a refund if this issue is not resolved.My complaint was resolved. My complaints to consumer forum and Airtel appellate resolved my issue
                        Airtel customer support has been notified about the posted complaint.
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                          A
                          Ash1606
                          from Raebareli, Uttar Pradesh
                          Aug 26, 2022
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                          The customer care support is pathetic they don't know how to help and the company is busy only in expanding its network and not focusing on managing the existing network. I use xstream fiber and these guy literally drive me insane like I myself can't believe that airtel which boasts about its top notch connectivity made me suffer numerous outages only within a week and that was not all there were follow up outages too that made me wonder that am I paying for Internet or the Internet outages
                          Airtel customer support has been notified about the posted complaint.
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                            R
                            Razarahman
                            from Payyanur, Kerala
                            Aug 25, 2022
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                            I am RAZA RAHMAN VK working in Abudhabi.I have a airtel sim it is not activated in UAE i need this activated here.my sim no is [protected][protected]U and mob no is [protected]. so pls activate this sim .for any reference pls call me my num: [protected] and my email id is [protected]@gmail.com
                            Airtel customer support has been notified about the posted complaint.
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                              S
                              Syed Zia Qadri
                              Aug 25, 2022
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                              Till 20th August 2022 my sim was working all of sudden its stop working no incoming call and no outgoing call even sms also not coming, what is the issue if sim is active why its not working in UAE

                              my number [protected]
                              Airtel customer support has been notified about the posted complaint.
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                                I
                                isumits
                                Aug 25, 2022
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                                I did recharge for my Airtel number and money got deducted but recharge was not done. I contacted bank and they said money was successfully sent to merchant account.
                                I contacted customer care so many times every time they said yes money got deducted you will get refund in around 15 days . It's been 1 year and I haven't got that refund.

                                Date of recharge - 12/8/2021

                                I want refund.
                                Airtel customer support has been notified about the posted complaint.
                                Aug 29, 2022
                                Updated by isumits
                                When will I get my refund, this company never try to resolve any problem.
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                                  M
                                  MohitKumar17
                                  Aug 25, 2022
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                                  I have raising a concern related to account number [protected].
                                  The request is to shift the location of the broadband router or atleast improve its range, but there has been no heed paid to my request.
                                  This has been going on for more than a week now.

                                  Name of customer : Vikul Sangwan
                                  Account number: [protected]
                                  Complaint number: [protected]
                                  Airtel customer support has been notified about the posted complaint.
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                                    A
                                    ambinno91
                                    Aug 24, 2022
                                    Resolved
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                                    Resolved

                                    Broadband not working for more than 24 hours

                                    Yesterday(23/8/2022) at about 11 AM my Airtel Xtreme fiber broadband stopped working. I raised a complaint to Airtel at about 4.30PM regarding the same. My ticket ID is [protected](PH NO :[protected].Today morning(24/08/2022) an Aitel Executive called and said the issue would by resolved by today(24/08/2022) itself at about 5 or 6PM and asked me to provide an OTP to reschedule the resolution time from today(24/08/2022) 11AM to today 5PM....
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                                    shadab_ad07
                                    from Varanasi, Uttar Pradesh
                                    Aug 24, 2022
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                                    Hi I'm a user of airtel sim
                                    due to some reason my sim was turned off for few months and they issued my number to someone else,
                                    i went to Airtel service store at maldahiya, varanasi
                                    the employees specially the manager was so rude and mean talked to me in threatening manner mamager name (nisha singh) i got no help from any airtel store
                                    I'm in desperate need of my contact number because my adhar, pan, bank details are linked with that number please help me out
                                    even the new consumer of that number has turned off the sim since last 8 months still company is not giving me back that number.
                                    Airtel customer support has been notified about the posted complaint.
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                                      M
                                      mrid
                                      from New Delhi, Delhi
                                      Aug 24, 2022
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                                      Address: 156 sangam vihar

                                      I had order Airtel fiber online and make its payment online via Google pay and payment was also successful and after that cancel the order but not received my refund money yet. It has been already 2 days passed.
                                      Airtel customer support has been notified about the posted complaint.
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