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Airtel Complaints & Reviews

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Updated: Jun 10, 2026
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Airtel reviews & complaints page 72

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M
Madhumanti1993
Aug 28, 2022
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Address: Charlotte
Website: Airtel

2 months ago i moved from india to usa. I wanted to keep my india airtel sim for online banking transactions. So i changed my prepaid aurtel sim to postpaid connection. Now after coming to usa this sim is not working at all. I cant do any transactions. Could you please check this issue? Its very urgent. I need help immediately to activate my airtel sim ASAP.
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    A
    Arun S Yadav
    from Lucknow, Uttar Pradesh
    Aug 28, 2022
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    Address: Lucknow, Uttar Pradesh

    Find PUK and PUK2 Number of Airtel Number.
    Dial *121*51# and Choose PUK option. If you want own number PUK or PUK2 then enter your Date of Birth DDMMYYY format. If you want other number PUK or PUK2 then enter 10 digit mobile number after then enter Date of Birth of owner of SIM Card in DDMMYYYY. Now you can see PUK and PUK2 Number On your mobile screen.
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      G
      Gupta Aditi
      from Thane, Maharashtra
      Aug 28, 2022
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      A salesman name Sunil Yadav from Mira Road has sent a person to survey at our residence Shanti Vihar for Airtel xstream dth and Internet connection . After survey he had told us a fixed amount of Rs 1500 and 1 month free and after that Rs 699 per month will be charged for Airtel xstream dth and internet connection and told us you don’t have to give a single Penny . We have paid Rs1500 online and after that they sent their Airtel employee for dth connection but they have not connected properly and we are not getting any services at all .Further that Sunil Yadav (salesman) was asking us an Rs250 extra amount for wiring at the time of connection but we refused to pay him extra Rs 250 as per his commitment. We asked him to refund our money within 2days . Furthermore, they did a false commitment of doing the work which we had paid for and was asking extra money from us and didn't provide us any proper service and harassed us. If our money will not be refunded within 2 days this will force us to go to consumer court and police station.
      Kindly take a note on it.
      Airtel customer support has been notified about the posted complaint.
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        I
        Irrfan malek
        from Ahmedabad, Gujarat
        Aug 28, 2022
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        Address: Customer care 198
        Website: Ccare

        Dear team

        Will request to my excess postpaid bill amount to may bank account date of[protected] almost 30days + but still my amount not credit to my bank account bank details and SR number mentioned below.

        SR closed but amount not credit.

        Name : shree padmavati rise pulse oil mill
        Number : [protected]
        Amount : 8700rs
        Bank name : kotak Mahindra
        Account number : [protected]
        Branch name: judges bunglows
        IFSC code : KKBk0002591
        Airtel customer support has been notified about the posted complaint.
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          I
          Irrfan malek
          from Ahmedabad, Gujarat
          Aug 28, 2022
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          Address: Customer care 198

          Dear team

          Will request to my excess postpaid bill amount to may bank account date of[protected] almost 15days + but still my amount not credit to my bank account bank details and SR number mentioned below.

          SR closed but amount not credit.

          Name : barot chadresh
          Number : [protected]
          SR Number :[protected]
          Amount : 4832.61rs
          Bank name : kotak Mahindra
          Account number : [protected]
          Branch name: judges bunglows
          IFSC code : KKBk0002591
          Airtel customer support has been notified about the posted complaint.
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            H
            Himanshu Dewangan
            Aug 28, 2022
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            My mother's sim was deactivated couple days back on 25th August due to non payment of bill. It was completely due to her lack of tech knowledge and billing procedures.

            I did pay the amount in full which is INR 486. It was done on 27th August.

            The sim has still not been activated
            Airtel customer support has been notified about the posted complaint.
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              D
              Dharmesh4444
              from Pune Metropolitan Area, Maharashtra
              Aug 28, 2022
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              I stay at Parkwayz Society, Wakad, Pune. Since last 3 months I am facing frequent disconnections on the Airtel fiber broadband connection. I have raised at least 15 complaints but none of them have been resolved. Airtel engineers simply close the complaints from back need without my confirmation. This is causing lot of issues during Work from Home and I have to rely on mobile broadband for my work. It is been very difficult explaining the issue to Airtel customer care and backend teams every week.
              Airtel customer support has been notified about the posted complaint.
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                B
                Bharat210
                Aug 27, 2022
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                I have complained to airtel via thanks app several time, last Reference no is[protected] they will close the complaint without any resolution or without even talking

                they say problem will get solve in 48 hours but i think multiple complaints got more than 48 days

                They say network engineer will call n visit but no call recieved till date.

                in The AD Airtel girl claim best speed in India, fastest 4g.

                i dont know where is tower of Airtel Near my location.

                Vill Muquimpur PO Faridanagar Pathankot 145025.

                NO one in village is like irritated from airtel and switched to jio or even bsnl

                They are like no care what customer is even saying, Soon they will have to join the league with Idea or Vodafone or bsnl.

                .

                Bharat
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                  A
                  Ashish Kumar Bastia Starring Ashish
                  Aug 27, 2022
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                  Very bad network here in our area.
                  Negligible network in home.
                  You can't play a video.
                  About two year regularly complained the same problem and every time got the same answer that your problem will be settled with in 15 days etc. Etc.
                  Very disappointed.
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    sachinjain138590
                    Aug 27, 2022
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                    I, Kratika Godika writing on behalf of Mr. Sanmati Godika (Customer ID: [protected]) using DTH of Airtel company from last many years but recently the company did fraud with me.

                    The company activated one channel at their own choice and charged additionally an amount of Rs. 50 per month (approximately) without taking my consent.

                    Recently, I just got to know that this additional amount was deducting from last 12 months.

                    When I called customer care and asked them to refund the amount which was deducted fraudulently by them, they said you had activated this channel so we're not liable to adjust this amount.

                    I want reimbursement of the amount & compensation from the Company for such their fraudulent act.

                    So you are requested to kindly look into this matter and resolve the issue as soon as possible.

                    Best Regards,
                    Kratika Godika
                    Customer ID: [protected]
                    Mobile No.: +91-[protected]
                    Airtel customer support has been notified about the posted complaint.
                    Aug 30, 2022
                    Updated by sachinjain138590
                    Even after deactivation of channel it was activated again on 20.08.2022 without prior consent.

                    I want reimbursement of the amount & compensation from the Company for such their fraudulent act.

                    Company is defrauding it's customers again and again.
                    So you are requested to kindly look into this matter and resolve the issue as soon as possible.
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                      R
                      Rajib123#
                      Aug 27, 2022
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                      Address: Vill+Po-Petbindhi.Gopiballavpur-ll, PS-Beliaberah.sub div. Jhargram.
                      Website: Consu.ercomplaints.in

                      .My Airtel lapu has been suspended without any previous information.I had contacted so many times with the TM as well as the Distributor..they gave me assurance but in vain..
                      Pls solve the issue which I have been suffering..Besides I have some balance in my lapu wallet.My lapu no is [protected].from Rajib Telecom, Petbindhi, Jhargram, pin-721517. WB.
                      Thanking You
                      Rajib Kumar Dey.
                      Airtel customer support has been notified about the posted complaint.
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                        J
                        Jayateerth Raichur
                        from Addanki, Andhra Pradesh
                        Aug 27, 2022
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                        Address: Kukatpally, Hyderabad

                        I have submitted disconnection request on 27 Jul 2022 and cleared all dues on that day. Since then I am not using. But they are not disconnecting
                        Airtel customer support has been notified about the posted complaint.
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                          D
                          Dr. Bhuvnesh Mathuria
                          Aug 27, 2022
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                          Bhuvnesh Mathuria
                          August 126, 2022
                          Nds hybrid loader is downloading new software from 2 days and i am not able to see any channel from past 2 days. Whenever i start my tv and set top box, it starts downloading new software and shows nds hybrid loader new software being downloaded. After it is completed it again starts downloading from 0% and there is no way i can close this or finish this.
                          Airtel customer support has been notified about the posted complaint.
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                            R
                            Rajib123#
                            Aug 26, 2022
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                            Address: Vill+Po-Petbindhi.Gopiballavpur-ll, PS-Beliaberah.sub div. Jhargram.
                            Website: Consumercomplaints.in

                            My lapu no [protected] has been suspended.
                            Pls activate it again
                            Thanking you
                            Rajib Kumar Dey
                            Rajib Telecom
                            Airtel customer support has been notified about the posted complaint.
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                              R
                              RAGHUNATH YETURI
                              from Chennai, Tamil Nadu
                              Aug 26, 2022
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                              This is about the Airtel Broadband connection. I have taken Advanced Rental Plan for a period of 1year starting from 01-Jul-21 to 30-Jun-22. Plan rental was Rs. 999/month. Now, from June Month Airtel started calling saying Bill payment amount of Rs1178/- is due for 17 May -16June period. There were mails regarding it and apps also started showing Amount due for payment and warnings on connection will be disconnected. Later in June, the connection got disconnected. After continuous try with customer care, I was told by the airtel executive that problem is fixed and there is no amount to be paid. But, now in August, I am getting the mails and calls saying to pay Rs2593.64. This is purely harassing the customer.
                              Airtel customer support has been notified about the posted complaint.
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                                A
                                ambinno91
                                Aug 26, 2022
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                                Resolved

                                On 23/8/2022 at about 11 AM my Airtel Xtreme fiber broadband stopped working. I raised a complaint to Airtel at about 4.30PM on the same day regarding the issue. My ticket ID is [protected](PH NO :[protected]. On 24/08/2022 an Aitel Executive called and said the issue would by resolved by that day itself (24/08/2022) at about 5 or 6PM and asked me to provide an OTP to reschedule the resolution time from 24/08/2022 at 11AM to 24/08/2022 at 5PM. But after providing the OTP I got a message from Airtel saying that, as per my request the resolution will be provided on 26/08/2022 which was not done by me.I WAS CHEATED BY THE AIRTEL EXECUTIVE. Today is 26/08/2022 and yet my issue is unresolved. My work from home is affected by this. This has created unwanted mental stress to me. I have done prepaid payment for my broadband service for upto one year. I dont want Airtel service anymore.Please refund my money so that I can choose a different service provider.What is the use of prepaid payment for such poor service and extremely poor response. I made a complaint to consumer complaints forum regarding this on 24/08/2022 also. Yet such poor response and no resolution. I want my issue to be resolved at the earliest. The airtel executive details.Name: EZHILARASAN.PH NO:[protected].
                                Aug 27, 2022
                                Complaint marked as Resolved 
                                Today I made a complaint to Airtel appellate of my zone.I asked him to deactivate my account and provide a refund if this issue is not resolved.My complaint was resolved. My complaints to consumer forum and Airtel appellate resolved my issue
                                Airtel customer support has been notified about the posted complaint.
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                                  A
                                  Ash1606
                                  from Raebareli, Uttar Pradesh
                                  Aug 26, 2022
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                                  The customer care support is pathetic they don't know how to help and the company is busy only in expanding its network and not focusing on managing the existing network. I use xstream fiber and these guy literally drive me insane like I myself can't believe that airtel which boasts about its top notch connectivity made me suffer numerous outages only within a week and that was not all there were follow up outages too that made me wonder that am I paying for Internet or the Internet outages
                                  Airtel customer support has been notified about the posted complaint.
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                                    R
                                    Razarahman
                                    from Payyanur, Kerala
                                    Aug 25, 2022
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                                    I am RAZA RAHMAN VK working in Abudhabi.I have a airtel sim it is not activated in UAE i need this activated here.my sim no is [protected][protected]U and mob no is [protected]. so pls activate this sim .for any reference pls call me my num: [protected] and my email id is [protected]@gmail.com
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                                      S
                                      Syed Zia Qadri
                                      Aug 25, 2022
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                                      Till 20th August 2022 my sim was working all of sudden its stop working no incoming call and no outgoing call even sms also not coming, what is the issue if sim is active why its not working in UAE

                                      my number [protected]
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                                        I
                                        isumits
                                        Aug 25, 2022
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                                        I did recharge for my Airtel number and money got deducted but recharge was not done. I contacted bank and they said money was successfully sent to merchant account.
                                        I contacted customer care so many times every time they said yes money got deducted you will get refund in around 15 days . It's been 1 year and I haven't got that refund.

                                        Date of recharge - 12/8/2021

                                        I want refund.
                                        Airtel customer support has been notified about the posted complaint.
                                        Aug 29, 2022
                                        Updated by isumits
                                        When will I get my refund, this company never try to resolve any problem.
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