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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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M
Manjuhema143
from Bengaluru, Karnataka
Aug 12, 2018
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Address: Bangalore, Karnataka, 560068
Website: WWW.AIRTEL.IN PGSI

Hi 10th August 54.14 rs is deducted from www.airtel.in PGSI without my knowledge I reached Airtel they telling check with bank, bank is telling it is deducted from Airtel i don't know why Airtel deducted this money from my credit card need serious action against it.
Thanks.
Manjunath J
[protected]
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    7
    7054244440
    from Lucknow, Uttar Pradesh
    Aug 12, 2018
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    Address: Lucknow, Uttar Pradesh
    Website: airtel network

    I am not able to use data in my area from such a long time, i have complain about it many times but no action have been taken against it each and every time they says we help you shortly, but no one cares about it and forget, in many areas i have to face such issue.
    please take some action against it.
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      S
      Sanjaymani1965
      from Port Blair, Andaman and Nicobar Islands
      Aug 12, 2018
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      Address: 700022
      Website: Airtel

      On 10 may 2018 my airtel no, [protected] was recharged twice. One from the retailer and one online due to miscommunication. The amount was rs, 509/- for 90 days. Thus the amount paid was rs. 1018/-. However, the validity was expired on 10 august 2018. The customer care executive was contacted on 10 august 2018 who assured that the validity will be extended for another 03 months as the amount was already paid twice. However, when the validity was extended and expired, i contacted customer care again today on 12 august 2018. I am sanguine the recording of the conversation shoud be available with airtel. I was told very rudely that my validity can not be extended. I was shocked that earlier i was told that the validity will be exended but now a senior executive tells me that neither my money will be refunded nor the validity will be extended. Bravo airtel!! No wonder people are switching to other cellular service provider. I shall also be switching to jio or vodaphone as i have no desire to interact with unprofessional and rude customer care executives. My hard earned rs, 509/- will be donation to airtel.
      Thank you and warm regards
      Airtel customer support has been notified about the posted complaint.
      Aug 12, 2018
      Updated by Sanjaymani1965
      On 10 May 2018 my airtel No, [protected] was recharged twice. One from the retailer and one online due to miscommunication. The amount was Rs, 509/- for 90 days. Thus the amount paid was Rs. 1018/-. However, the validity was expired on 10 August 2018. The customer care executive was contacted on 10 August 2018 who assured that the validity will be extended for another 03 months as the amount was already paid twice. However, when the validity was extended and expired, I contacted customer care again today on 12 August 2018. I am sanguine the recording of the conversation shoud be available with airtel. I was told very rudely that my validity can not be extended. I was shocked that earlier I was told that the validity will be exended but now a senior executive tells me that neither my money will be refunded nor the validity will be extended. Bravo airtel!! NO wonder people are switching to other cellular service provider. I shall also be switching to Jio or Vodaphone as I have no desire to interact with unprofessional and rude customer care executives. My hard earned Rs, 509/- will be donation to airtel.
      Thank you and warm regards
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        N
        Nayan Hazarika
        Aug 12, 2018
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        Hello sir, airtel offer volte service in assam. As per offer who activat this service they will get 10gb at first. They activated this service in my mobile no but they not provided me 10 gb. As well as not inform me through sms. Now i have problem in calling and received calls. When i call 121 they tell me that i have to received sms from airtel. But i have not. Please look this matter and provied me my 10gb data. Mobile no-[protected]. I have also mail them but noreply from them. If i port to other network i have lost 630 inr. Witch is in my account. Thank you...
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          P
          Parthiban Karunakaran
          from Avinashi, Tamil Nadu
          Aug 12, 2018
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          Address: Pondicherry, Puducherry, 605014

          We've recently subscribed airtel dth services, for the last 2 months we were not in station hence we haven't recharged. Your dealer [protected] called from this number asking/forcing me to recharge and using all unparliamentary words for not recharging thru him. I was also using tata sky for one of my another flat, never ever faced such issues. Unparliamentary words are not possitive sign to retain your customers. I am deeply disheartened and seeking for right compensation and reply from you to address this issue as well as plan of action for how you are going to deal these kind of situations for your customers and what you are going to do with your dealer who dealt now with me?

          Looking forward your reply.
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            R
            Right_knock
            from Chennai, Tamil Nadu
            Aug 12, 2018
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            Address: Chennai, Tamil Nadu, 600023
            Website: Airtel.In

            This is against airtel who had allegedly dug a patch of hole to repair their wire connection and fix a new box. They first dug during december last year where we had a cement patch laid outside the shop. When they first dug, they had left out for next day without doing cement even after the street locality repeatedly telling them to close properly but the rain came that night. The same place was dug 3 to 4 times but not doing the proper patch work and leaving it irresponsibly.

            I don't know how companies like airtel are deploying these kind of irresponsible workmen for these works. Airtel is completely responsible of accidents or injury caused to the children and commuters
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              A
              anandgtm
              from Reoti, Bihar
              Aug 11, 2018
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              Address: Muzaffarpur, Bihar, 842004

              I am facing the problem of network issue for 7-8 days of no service indicator in my phone. I have also contacted to the customer care and airtel store also they advised me to sim card replacement. I have done the same but the issue has not been resolved yet. As customer care told the sim card have been deactivated as per prior information. Kindly look into the matter and activate my sim card.
              Airtel customer support has been notified about the posted complaint.
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                K
                kd622009
                from Kolkata, West Bengal
                Aug 11, 2018
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                This has reference to my prepaid recharge of rs.179 and two of your sms notifications as below

                Recharge done on[protected]:48pm, mrp:rs179.00, gst 18% payable by company/distributor/retailer:rs27.31, transid38619982. To check your balance, validity, call tariff and best recharges, dial *121*51# or download my airtel app, click www.airtel.in/5/LBNV

                Enjoy unlimited all local+std calls (For non commercial use), 1gb data, sms free (100sms/day) for 28 days. T&c. For all handsets. Cheer for team india. Catch eng vs ind live on your mobile with airtel tv app. Free subscription for airtel customers. T&c apply. Install now get. Airtel. Tv

                Nothing is credited in my airtel account. Pls refund rs.179 immediately

                My number [protected]
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                  A
                  amit05singh
                  from Gurgaon, Haryana
                  Aug 11, 2018
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                  Address: Sitapur, Uttar Pradesh, 261201

                  My location is deokalia biswan sitapur up, now a days there are 2 networks are avilable one is bsnl and 2nd is airtel but both network working from single tower now a days network only avilable during electricity. Rest time network not avilable. When we asked to respective person he told that he is not getting desial for generator, he told that his officer’s says that please do not active tower with generator its work during electricity. So pls resolve this issue, public many issues.
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                    Y
                    Yogeshwar pal
                    from Noida, Uttar Pradesh
                    Aug 11, 2018
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                    Website: [email protected]

                    Dear sir

                    I have recharge the mobile no. [protected] for rs. 2498/- for international roaming on10/08/2018 for netherlands. Please refund my amount in airtel account as my mobile is not updated for international roaming.
                    If my mobile not updated than you have to refund my money i. E. Rs. 2498/-

                    Sushant aggarwal
                    C -7/60 sector 8 rohini
                    Delhi-110085
                    [protected]
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                      N
                      nick4a
                      from Ranaghat, West Bengal
                      Aug 11, 2018
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                      I am a subscriber of airtel, 2015 i have added a child sim with my main sim which is rarely used. From the last one and a half year, it is not all used. I am trying to remove this from my main bill plan, every time the concern customer care team assure me to do that but when i do call back again i use to listen to only one sentence that "your request not processed but do not worry i will do it sir and you can sit back without any tension"

                      Every month i am paying my bill for my main sim almost without using it then also they are not separating my child sim from it.

                      I am fed up dealing with all these people. Please kindly help.

                      Thank you
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                        K
                        kshitijyadav
                        from Mumbai, Maharashtra
                        Aug 11, 2018
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                        Address: New Delhi, Delhi, 110034
                        Website: airtel.in

                        I am unable to use internet since more than 1 week.
                        I have tried registering complaint with customer care (On call) multiple times... I have ben given false assurances from them.
                        I also tried visiting airtel store multiple times but they could also not solve my problem. They even tried replacing my sim!
                        They all have also tried resetting internet settings, restarting mobile multiple times, changing mobile handset. But all these tries have been futile.

                        They are now not even registering my complaint!
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                          K
                          KaranDX
                          from Chennai, Tamil Nadu
                          Aug 11, 2018
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                          Address: 176306
                          Website: www.airtel.in

                          Earlier i was having 3g mobile, few days before i purchase a 4g mobile but using 3g sim which was working in good condition. Started getting msg from airtel that convert your sim, i denied. Today they shutdown my internet services. When i called to customer care they inform me that there are some network issues and will be resolved shortly. Then after 5 minutes they blocked my sim. When i contacted customer care they started persuading me to purchase 4g sim. I denied and ask them to unblock my sim.
                          Very surprised that airtel people are adopting such unethical ways to promote their 4g market.
                          Airtel customer support has been notified about the posted complaint.
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                            4
                            4tomas
                            from Chennai, Tamil Nadu
                            Aug 11, 2018
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                            I have made a recharge for rs399. This was done to the telphone by mistake, the telephone no [protected].
                            Transferred on sun jul 29 2018 12:14 pm
                            Transaction id[protected]fm45rwo.
                            The payment was made through pay zapp hdfc

                            This is not a working number. I herby request to return this amount.
                            For further detail regarding this issue thomas [protected]
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                              Y
                              yadvinder khehra
                              from Abohar, Punjab
                              Aug 11, 2018
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                              Address: Faridkot, Punjab

                              Dear sir.
                              My name is yadvinder singh and my airtel dth id is [protected]-001 and 002
                              Before 7 days i have only one airtel connection and i used to local tv cable connection for my 2nd tv. 7 days ago company called me and offer me a new airtel connection for my 2nd tv. The offer is 950 pay and use airtel hd tv for one month free. After month recharge is 175. But my connection is closed today. Due to low balance is showed on my tv screen
                              Then i call to customer care, she asked me to recharge.
                              Why i recharge my connection because 7 days ago i pay 950 rs. To my new connection where is your commitment for one month free connection???
                              This is too much
                              I want closed my connection
                              Local cable tv connection is best for me.
                              Airtel digital tv harassed me too much.
                              Airtel customer support has been notified about the posted complaint.
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                                S
                                Senileyoungster
                                from Mumbai, Maharashtra
                                Aug 11, 2018
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                                Address: Ujjain, Madhya Pradesh, 456006

                                Hello, there is an airtel junction box in front of my house. The placement of the junction box is such that it is right infront of the house. It causes a lot inconvenience to me and my family. I can't park my car in front of my house and the neighbors use it as a garbage dumping area.
                                I request you to please remove this junction box at the earliest. Thank you.

                                S a khan,
                                28-a, new harifatak (Mahakal) road, ujjain, m. P.
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                                  A
                                  Aishwarya Kaneri
                                  from Bengaluru, Karnataka
                                  Aug 11, 2018
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                                  Resolved

                                  This month i've received a mobile bill of more than rs. 4400. My postpaid mobile plan is of rs. 399. I've no idea why this huge amount is being charged this month. I had activated international roaming for a month in june and called the airtel customer care twice to deactivate my international roaming once in month of june itself and once again in month of july but still they didn't deactivate it despite of telling them twice to deactivate it and now they have pasted a bill of more than 4400 on me.

                                  This careless service of airtel seems to be exploiting and making fool of the customers. I would like to discontinue this mobile service from immediate effect.
                                  Aug 11, 2018
                                  Complaint marked as Resolved 
                                  This month I've received a mobile bill of more than Rs. 4400. My postpaid mobile plan is of Rs. 399. I've no idea why this huge amount is being charged this month. I had activated international roaming for a month in June and called the airtel customer care twice to deactivate my international roaming once in month of june itself and once again in month of july but still they didn't deactivate it despite of telling them twice to deactivate it and now they have pasted a bill of more than 4400 on me. This careless service of Airtel seems to be exploiting and making fool of the customers. I would like to discontinue this mobile service from immediate effect.
                                  Airtel customer support has been notified about the posted complaint.
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                                    S
                                    Sonu Sahil
                                    from Indore, Madhya Pradesh
                                    Aug 11, 2018
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                                    Address: Bhagalpur, Bihar, 813205
                                    Website: 813205

                                    सेवा में,
                                    भारती एयरटेल दूर संचार सेवाएं
                                    विषय: मोबाइल नेटवर्क
                                    उपलब्धता नहीं रहने
                                    व सेवा प्रदान करने में
                                    लापरवाह व्यवहार करने
                                    के संबंध में।

                                    सादर सूचित करना है कि मैं एयरटेल का पुराने समय से ग्राहक हूँ। ग्राम- बैसा, पोस्ट- पोठिया, प्रखंड- सनहौला, जिला- भागलपुर बिहार में मोबाइल नेटवर्क उपलब्ध नहीं होता हैं। टावर की दूरी लगभग 5 km.
                                    पर है। मोबाइल सेवा बाधित होने से हमारे व्यापार में नकारात्मक प्रतिक्रिया व्यक्त करते हैं। उस छेत्र में नेटवर्क उपलब्ध अविलंब कराया जाया वहां उस जगह में टावर लगवा कर समस्या का समाधान करें।
                                    ग्राहक।
                                    शमीम जहूर
                                    [protected]/ [protected]
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                                      yogeshlitu
                                      from Burla, Odisha
                                      Aug 11, 2018
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                                      Address: Khordha, Odisha, 752054

                                      The airtel has activated a service without my concern. The service is called icon service.
                                      They have charged ₹35 from my account. Its a harasment to the customer by activating different services without our concern. Such a poor service by airtel.
                                      They activate the services without our concern and charge us money. And we are helpless. They dont refund us the money. Only they can do is stop the service.
                                      They are cheating the customer by this practice always.
                                      My mobile no. Is [protected].
                                      The money deducted on 11 aug, 2018 at 9:00am
                                      Airtel customer support has been notified about the posted complaint.
                                      F--- u r service
                                      Dont use airtel sim
                                      Worst net problem
                                      Thu
                                      don't by airtel sim
                                      Use bsnl
                                      Chodadho Bhai log airtel to bsnl port karalijiye
                                      desh ko profit hoga
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                                        sampath111
                                        from Noida, Uttar Pradesh
                                        Aug 11, 2018
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                                        Address: Bhopal, Madhya Pradesh, 462026
                                        Website: www.airtel.in

                                        I was paying rs 250 more per month for airtel secure. When my phone got damaged accidentally the airtel secure rejected my claim without proper reason and they are saying the accident is improper handling. It is purely airtel fraud. I want airtel to treat the customer fairly. Please do not fall into airtel secure trap from airtel they are looting the money and they are cheating the customers.

                                        Please do not take the airtel secure from airtel. I will change the service provider from airtel to jio. Jio is the best company in the market now.

                                        Regards,
                                        Sampath
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