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Airtel Complaints & Reviews

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Updated: Nov 11, 2025

Complaints 54693

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32723

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Airtel reviews & complaints page 722

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Address: 600036

Until now Rs. 65 has been deducted from my account without my permission for ADOFGAMES services. The first time (deducted Rs.25) and second time (deducted Rs.15), I didn't notice these deductions. Only when they charged me Rs. 25 for the third time did I realize these deductions.

I have been quite satisfied with airtel services, but such actions force me to change my good opinion of airtel.

Just a cursory web search shows that several customers have had the same issue. Airtel should desist from such practices which will damage their reputation, brand name and goodwill. Airtel should seek the permission of the user before charging for these services.

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T

tajamyl

from Pinjaur, Haryana

Aug 7, 2018

Please make available long range of only internet packs as students donot require calling packs along with net.

H

Hotel Almehraj

from Mumbai, Maharashtra

Aug 7, 2018

Dear sir my sim card are not working my number is [protected] this my improtnat number plz active yhis number
my name shareef

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Address: Bangalore, Karnataka

I have been making several complaints over a period of almost 10days for my connection to be restored.
Service was suspended because of insufficient balance. But at the time of recharge the plan was for one full year. No customer care or whatever team they say is working on it seems to be responding positively. Wait 48hours is the usual feedback. So it looks like this 48hour business will carry on till next April.

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I visited the nearest airtel center near me, which by the way is approximately 20 kms away and requested for a postpaid to prepaid conversion. I was asked to submit a copy of my aadhar card which i did. The photocopy of the aadhar card was as clear as it could be and still the company executives refused to accept it! I felt that they were doing that on purpose, like they did not want to do that. This is very shameful on the part of the company for providing such a lousy service to its customers.

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S

Satya Pal Mago

from Delhi, Delhi

Aug 6, 2018

My phone [protected] is dead I called mr Rohtas the local Airtel person but he is not picking the phone I tried Airtel office [protected]many times but there is no response who will come to our house to make phone call

Satya Pal Mago's reply, Aug 1, 2018

Pl inform me on my phone 8449099462

S

Shipra Paliwal

from Delhi, Delhi

Aug 7, 2018

No mobile internet on my phone from past 7 days, Wi-Fi is working fine, calls and SMS is also working.No help from sorrel customer care and airtel store.

A

Agirl

from Bengaluru, Karnataka

Aug 7, 2018

Our Tv cable box stopped working suddenly from Saturday night, we complained on Sunday morning. Technician came Sunday evening around 4:00pm and said it needed to replace. He said he will get another box in half an hour or bring next day morning, today Tuesday afternoon i haven't heard from anybody yet. Very unhappy with service.

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I have been facing issues with my postpaid Airtel SIM for the past three days. I called the customer care for many times complaining about the same. After many calls Customer care confirmed that there is a problem with the SIM and suggested me to go to an Airtel Store to get a duplicate SIM. As suggested i went to the airtel store and got my duplicate SIM by 12:45 pm today(06/08/2018). The store executives told me that the SIM will be activated in another 4 hours. But it's been 5 hours now and still not activated.

I am suffering a lot with no service for the past three days, that too for a postpaid service. Please resolve it as soon as possible or i have no other choice than to go for another Telecom service.

Aug 7, 2018

Complaint marked as Resolved

I went to the airtel store again and they said like they have a server problem and will resolved in another 2 hrs. But it wasn't. Finally it was activated after 18 hrs.

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Address: Madurai, Tamil Nadu, 625106

I bought 4g hotspot from a nearby airtel showroom. And paid rs.4200 for 6 months plan. From january to june, by june 28 i stopped using it. Now after a month they have sent a due bill for rs.825 saying that i must pay it, no matter whether i'm using it or not. And i wasn't informed about this while buying the device or plan. Now they started calling me daily for several times to pay it.

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Mgcg Vishwawidyalaya

from Surat, Gujarat

Aug 6, 2018

I have not made any transection but getting OTP for completing transection from airtel.
It appear like this
Hi, One Time Password for your Airtel Mobile Transaction is 3208. Please use this OTP to complete the transaction.
I got 4 messages like above
Please insure safety.
Dharmendra Singh

postpaid tricky frauds - Comment #3176105 - Image #0

Mgcg Vishwawidyalaya's reply, Aug 2, 2018

My mobile number which got such massages is 9425884337

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Address: Parbhani, Maharashtra, 431503

I don't know why my Sim card off, since
5-6 day's my card is off
I contacted customer but no one can help me out all about ###
I can't changed my number because only once I used last 8 years
So how can I get another
When you read this plz try to figure out my situation
I don't know you can solve my problem because there's is no one need can help someone just try to growth of business

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I recharged july 31, 2018 with 199/- unliitted voice vaalla, 1.4 gb per day, 100 sms daily with 28 days offer, but from today onwards calls, data are stopped and says your balance is low please recharge. From my mobile calls are not going. Mobile data also stopped. But wifi is working please resolve my problem as early as possible. I complained through mail.

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Aug 06, 2018

Updated by Venkateswarlu Mallapuram We. Are missing so many ca l l s

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Hope A Necessity

from Bengaluru, Karnataka

Aug 6, 2018

My sim card is not working from more than one week no signal is coming and if I put it in some other phone like it came sim rejected. It's Airtel sim I have been using from 5 years. There is cross sign at right corner of picture attached it's just coming like that.

prepaid services in my mobile - Comment #3176145 - Image #0

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Address: 636007

Dear friends please don't use airtel secure its completely waste of money . i did for my handset... After my handset got damaged the insurance was not claim to my handset and the answer was given by them was so stupid from airtel customer care. airtel customer care executive was asking me why don"t u take care of your handset because of that only your phone got damaged, for this reason we don"t provide insurance. i am asking only one question if i they want me to take care of my handset with that so care, then y the hell i should invest my money on insurance called airtel secure.

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Address: 400074

My mobile internet working very badly means 1.5 gb data per day i m using only 200 mb google n all r not working any thing... N newtork is very bad... Means cal also not coming & incoming call comes the voice is breaking...& i had registered my complaint 5 times to customer care they were not... Resolving.. My prblm... Plzz fast as possible resolve.. It

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P

pawan254

from Bengaluru, Karnataka

Aug 6, 2018

I am facing worst internet connection and network issue since 2 weeks in my mobile, can you please check.

M.N: [protected]

Email : sahu.[protected]@gmail.com

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Address: Mumbai City, Maharashtra, 400092

My aitel mobile no. Is [protected].
I am not getting any calls from any landline no.
Since we are the senior citizen with vision problem for my wife.
When i am outside, my wife is not able to contact me.
This has put us in very serious condition. Every 5 minutes, i have to contact my wife, asking, is there any difficulty?
Airtel gallery people are not able to help.
They say we have forwarded the complaint to our company. You have to wait for 3-4 days.
Check after 3-4 days.
Even after that, if the problem persists, whom should we complain.
Regards,
Vinod suraiya
Mobile: [protected]/ lanline no:[protected].

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A

Anup Adroja

Aug 6, 2018

The following pics are the prof of activation which is completely done fictional way.
I didn’t even asked for permission to do s...
I want my refund in my prepaid acccount

any landline no. to mobile connection problem - Comment #3176011 - Image #0

S

swetas6446

Aug 6, 2018

I forgot my Mpin now my a/c is blocked i tried to call 400 and do as per call but i am getting message "MPIN Reset window is closed." i am not able to reset my Mpin and i have approx rs 1500 in my a/c. would you please do the needful.

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Address: 759116

Hello team,

I am getting no network in past 2 days. While talking to the customer care, they told me that my number is deactivated due to no recharge. But i did recharge on 23rd june 2018 but even though it got deactivated without any msg.

Can you please help me to reactivate my airtel sim card "[protected]"?

Please try to understand, i am using this number for everything where the phone number is mandatory.

Thanks,
Bikash

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A

aditaypharmacy.rcpuram

from Hyderabad, Telangana

Aug 6, 2018

Dear Sir,

I Loss the phone and sim, Please kindly arrange duplicate sim number [protected], plz kindly provided duplicate sim

With Reagrds
Aditya pharmacy
RC Puram

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Address: Bangalore, Karnataka

Website: www.airtel.in

Althought toll free numbers should not be charged, airtel charges for all toll freee numbers begining with 1860. Since most of the people who are working in this country are professionals we have to join conference calls from the us. Most of these numbers begin with 1860.

I would like to file a grievance against airtel for charging their customers on toll free numbers...

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Address: 1205

Website: 56789.airtel.in

Airtel auto activated his mobile entertainment services like funzone, gamepind, fungames in my airtel mobile number-[protected]. It's happen third times when my number become international roaming in bangladesh. First it's started 23rd june 2018 when i am receive a message from airtel is"thanks for choosing funzone on your airtel mobile. You have been charged rs35.0 for 7 days". Again another started on 29th june 2018 when i am receive a message from airtel "thanks for choosing fungames on your airtel mobile. You have been charged rs75.0 for 15 days.
Rewnewed services again rs35.0 funzone 30th june2018 & 7th july 2018.
30th july 2018 again i am receive another message from airtel"gamepind service has been activated @rs30.0 for 7days. Txn idn[protected].

Aug 16, 2018

Complaint marked as Resolved

no email send me by the company and no call. also today 16-8-2018 i am received another masageby the airtel "SpuulMovies service will renewed tonight on your Airtel mobile @Rs150.00 for 30 days". I am not subscibed the service. Airtel looted innocent people. if they didn't anything in this matter. I am take legel action against airtel.

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Today from 2.00AM I am not able to use internet and call services. While trying to do a call it says balance is low. I have an unlimited plan upto 11 august 2018. and today is 06 august please help. It is completely a blood sucking process. I had some important tasks to do and I am not able to and that too after paying a hefty amount to them

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Address: Dehradun, Uttarakhand, 492001

I m Nitant shrivastava i have postpaid number i want to change into prepaid i submitted all formality and amount of first recharge also but katoratalab raipur chhattisgarh airtel store till now does not do first recharge this is your good service i will swich from airtel and chose jio insted of ghatiya airtel.

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Aug 06, 2018

Updated by Nitant shrivastava Yoir airtel store represent very bed and fraud image of airtel

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Address: 560100

Website: Airtel

Hello team,

I have recently chosen airtel for new broadband connection and i have paid a sum of around rs.6018 as advance rental for 999 plan. The sales girl who called me with respect to my online request and made me to pay online on 4th august and promised to give connection on 5th august. But after payment she hasn't responded to any of the calls or replied to my queries.
I feel like i have lost my money. Please help me to get the connection done as soon as possible. My details are as below.

Name: balasubramanian
Plan: 999 (Advance rental for 6 months)
Paid: rs.6018
Caf no: 80115170

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I had recharged my phone for 149 rupees on 22nd july 2018. It has unlimited calls. I received a confirmation message too. But whenever i'm trying to call it says my balance is below 10 rupees so i cannot make an outgoing call.. And on airtel site it doesnt show that my last recharge was on 22nd july... It shows 20th june.. Which was my second last recharge. Pls help

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Address: Alwar, Rajasthan, 301001

Very Poor Service by Airtel.
Complained no. CGPSC[protected] noted on 28 June, 2018 time 11:47 not resolve yet. Very Poor Service. Again noted a second complained, Complained no. C4GSP[protected] no satisfication answer given by Sr. Office Rajat and call dis-connect without complete listening user Problem. Shameless service...

Aug 05, 2018

Updated by ckgarg Very Poor Service by Airtel.
Complained no. CGPSC[protected] noted on 28 June, 2018 time 11:47 not resolve yet. Very Poor Service. Again noted a second complained, Complained no. C4GSP[protected] no satisfication answer given by Sr. Officer Rajat and call dis-connect without complete listening user Problem. Shameless service...

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Address: Jammu, Jammu and Kashmir, 181141

My airtel no [protected]
We are facing issue in our permanent address (Vill trindian p/o ramgarh tesh&distt samba)
Pinecode 181142
We facing network issue from last 6 years

We are continuing complaint but airtel company not resolved our issue
Airtel company say we are working on it but no change in our network issue

And in our village all users are suffering for network issue
In our village there is approximately 300+ yours
So please help

I also continuing complaint in there on consumer complaints but you are also not taking any action
Why?

Jul 5, 2020

Complaint marked as Resolved

Sir I complain so many time in airtel Company but nobody lossion

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Address: 135001

Hi,
From last 1 month I am facing much problems regarding my data connection speed.
As I have recharged my number with 4G pack but getting speed of 3G,

Complaint about above issue to Airtel customer care and no improvement observed.

Regards,
Neeraj Dubey
[protected]
[protected]@gmail.com

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