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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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A
amit05singh
from Gurgaon, Haryana
Aug 11, 2018
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Address: Sitapur, Uttar Pradesh, 261201

My location is deokalia biswan sitapur up, now a days there are 2 networks are avilable one is bsnl and 2nd is airtel but both network working from single tower now a days network only avilable during electricity. Rest time network not avilable. When we asked to respective person he told that he is not getting desial for generator, he told that his officer’s says that please do not active tower with generator its work during electricity. So pls resolve this issue, public many issues.
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    Yogeshwar pal
    from Noida, Uttar Pradesh
    Aug 11, 2018
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    Website: [email protected]

    Dear sir

    I have recharge the mobile no. [protected] for rs. 2498/- for international roaming on10/08/2018 for netherlands. Please refund my amount in airtel account as my mobile is not updated for international roaming.
    If my mobile not updated than you have to refund my money i. E. Rs. 2498/-

    Sushant aggarwal
    C -7/60 sector 8 rohini
    Delhi-110085
    [protected]
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      N
      nick4a
      from Ranaghat, West Bengal
      Aug 11, 2018
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      I am a subscriber of airtel, 2015 i have added a child sim with my main sim which is rarely used. From the last one and a half year, it is not all used. I am trying to remove this from my main bill plan, every time the concern customer care team assure me to do that but when i do call back again i use to listen to only one sentence that "your request not processed but do not worry i will do it sir and you can sit back without any tension"

      Every month i am paying my bill for my main sim almost without using it then also they are not separating my child sim from it.

      I am fed up dealing with all these people. Please kindly help.

      Thank you
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        K
        kshitijyadav
        from Mumbai, Maharashtra
        Aug 11, 2018
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        Address: New Delhi, Delhi, 110034
        Website: airtel.in

        I am unable to use internet since more than 1 week.
        I have tried registering complaint with customer care (On call) multiple times... I have ben given false assurances from them.
        I also tried visiting airtel store multiple times but they could also not solve my problem. They even tried replacing my sim!
        They all have also tried resetting internet settings, restarting mobile multiple times, changing mobile handset. But all these tries have been futile.

        They are now not even registering my complaint!
        Airtel customer support has been notified about the posted complaint.
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          K
          KaranDX
          from Chennai, Tamil Nadu
          Aug 11, 2018
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          Address: 176306
          Website: www.airtel.in

          Earlier i was having 3g mobile, few days before i purchase a 4g mobile but using 3g sim which was working in good condition. Started getting msg from airtel that convert your sim, i denied. Today they shutdown my internet services. When i called to customer care they inform me that there are some network issues and will be resolved shortly. Then after 5 minutes they blocked my sim. When i contacted customer care they started persuading me to purchase 4g sim. I denied and ask them to unblock my sim.
          Very surprised that airtel people are adopting such unethical ways to promote their 4g market.
          Airtel customer support has been notified about the posted complaint.
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            4
            4tomas
            from Chennai, Tamil Nadu
            Aug 11, 2018
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            I have made a recharge for rs399. This was done to the telphone by mistake, the telephone no [protected].
            Transferred on sun jul 29 2018 12:14 pm
            Transaction id[protected]fm45rwo.
            The payment was made through pay zapp hdfc

            This is not a working number. I herby request to return this amount.
            For further detail regarding this issue thomas [protected]
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              Y
              yadvinder khehra
              from Abohar, Punjab
              Aug 11, 2018
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              Address: Faridkot, Punjab

              Dear sir.
              My name is yadvinder singh and my airtel dth id is [protected]-001 and 002
              Before 7 days i have only one airtel connection and i used to local tv cable connection for my 2nd tv. 7 days ago company called me and offer me a new airtel connection for my 2nd tv. The offer is 950 pay and use airtel hd tv for one month free. After month recharge is 175. But my connection is closed today. Due to low balance is showed on my tv screen
              Then i call to customer care, she asked me to recharge.
              Why i recharge my connection because 7 days ago i pay 950 rs. To my new connection where is your commitment for one month free connection???
              This is too much
              I want closed my connection
              Local cable tv connection is best for me.
              Airtel digital tv harassed me too much.
              Airtel customer support has been notified about the posted complaint.
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                S
                Senileyoungster
                from Mumbai, Maharashtra
                Aug 11, 2018
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                Address: Ujjain, Madhya Pradesh, 456006

                Hello, there is an airtel junction box in front of my house. The placement of the junction box is such that it is right infront of the house. It causes a lot inconvenience to me and my family. I can't park my car in front of my house and the neighbors use it as a garbage dumping area.
                I request you to please remove this junction box at the earliest. Thank you.

                S a khan,
                28-a, new harifatak (Mahakal) road, ujjain, m. P.
                Airtel customer support has been notified about the posted complaint.
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                  A
                  Aishwarya Kaneri
                  from Bengaluru, Karnataka
                  Aug 11, 2018
                  Resolved
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                  Resolved

                  This month i've received a mobile bill of more than rs. 4400. My postpaid mobile plan is of rs. 399. I've no idea why this huge amount is being charged this month. I had activated international roaming for a month in june and called the airtel customer care twice to deactivate my international roaming once in month of june itself and once again in month of july but still they didn't deactivate it despite of telling them twice to deactivate it and now they have pasted a bill of more than 4400 on me.

                  This careless service of airtel seems to be exploiting and making fool of the customers. I would like to discontinue this mobile service from immediate effect.
                  Aug 11, 2018
                  Complaint marked as Resolved 
                  This month I've received a mobile bill of more than Rs. 4400. My postpaid mobile plan is of Rs. 399. I've no idea why this huge amount is being charged this month. I had activated international roaming for a month in June and called the airtel customer care twice to deactivate my international roaming once in month of june itself and once again in month of july but still they didn't deactivate it despite of telling them twice to deactivate it and now they have pasted a bill of more than 4400 on me. This careless service of Airtel seems to be exploiting and making fool of the customers. I would like to discontinue this mobile service from immediate effect.
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    Sonu Sahil
                    from Indore, Madhya Pradesh
                    Aug 11, 2018
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                    Address: Bhagalpur, Bihar, 813205
                    Website: 813205

                    सेवा में,
                    भारती एयरटेल दूर संचार सेवाएं
                    विषय: मोबाइल नेटवर्क
                    उपलब्धता नहीं रहने
                    व सेवा प्रदान करने में
                    लापरवाह व्यवहार करने
                    के संबंध में।

                    सादर सूचित करना है कि मैं एयरटेल का पुराने समय से ग्राहक हूँ। ग्राम- बैसा, पोस्ट- पोठिया, प्रखंड- सनहौला, जिला- भागलपुर बिहार में मोबाइल नेटवर्क उपलब्ध नहीं होता हैं। टावर की दूरी लगभग 5 km.
                    पर है। मोबाइल सेवा बाधित होने से हमारे व्यापार में नकारात्मक प्रतिक्रिया व्यक्त करते हैं। उस छेत्र में नेटवर्क उपलब्ध अविलंब कराया जाया वहां उस जगह में टावर लगवा कर समस्या का समाधान करें।
                    ग्राहक।
                    शमीम जहूर
                    [protected]/ [protected]
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                      Y
                      yogeshlitu
                      from Burla, Odisha
                      Aug 11, 2018
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                      Address: Khordha, Odisha, 752054

                      The airtel has activated a service without my concern. The service is called icon service.
                      They have charged ₹35 from my account. Its a harasment to the customer by activating different services without our concern. Such a poor service by airtel.
                      They activate the services without our concern and charge us money. And we are helpless. They dont refund us the money. Only they can do is stop the service.
                      They are cheating the customer by this practice always.
                      My mobile no. Is [protected].
                      The money deducted on 11 aug, 2018 at 9:00am
                      Airtel customer support has been notified about the posted complaint.
                      F--- u r service
                      Dont use airtel sim
                      Worst net problem
                      Thu
                      don't by airtel sim
                      Use bsnl
                      Chodadho Bhai log airtel to bsnl port karalijiye
                      desh ko profit hoga
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                        S
                        sampath111
                        from Noida, Uttar Pradesh
                        Aug 11, 2018
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                        Address: Bhopal, Madhya Pradesh, 462026
                        Website: www.airtel.in

                        I was paying rs 250 more per month for airtel secure. When my phone got damaged accidentally the airtel secure rejected my claim without proper reason and they are saying the accident is improper handling. It is purely airtel fraud. I want airtel to treat the customer fairly. Please do not fall into airtel secure trap from airtel they are looting the money and they are cheating the customers.

                        Please do not take the airtel secure from airtel. I will change the service provider from airtel to jio. Jio is the best company in the market now.

                        Regards,
                        Sampath
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                          S
                          SANANDA NATH
                          from Delhi, Delhi
                          Aug 11, 2018
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                          Address: 788010

                          I have never ever activated any services called :
                          1) airtel now flash
                          2) super store
                          But every time i recharge my number 35+35=70 rs gets deducted which is completely against my consent.
                          Today, at 2:44 am 35 rs were deducted for something called supe store. Airtel, is this your another way of earning money?
                          I want complete refund of my money or strict actions will be taken against airtel.
                          And yes, airtel is definitely going to lose a lot of customers for these crimes.
                          Airtel customer support has been notified about the posted complaint.
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                            K
                            Kayrvi Sharma
                            from New Delhi, Delhi
                            Aug 10, 2018
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                            I have ported my number [protected] from vodafone to airtel. But there is no signal in that sim and my old number has stopped already. I am loosing my business calls and i am going to consumer forum against it.
                            This is such a bad service for postpaid users like us. We wholly depend on our phone.

                            Your associates keep bugging us about your plans and finally when we try it we have to face this. I urge you to start my number immediately
                            Airtel customer support has been notified about the posted complaint.
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                              D
                              deepakkumar11489
                              from Jahanabad, Bihar
                              Aug 10, 2018
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                              Address: Patna, Bihar, 803302
                              Website: Mokama

                              Also, there will not be any data charges for the app usage on airtel network. Airtel partners can easily get the app from google play store, which earlier available via a link generated to lapu numbers.

                              The app offers live balance and alert when the partner crosses a lower balance limit. The live updates for last 20 transactions are made through the partner lapu sim. With the app, partners can easily search for voice, data, and stv plans, not only for the home circle but also for other circles. This will help the retailers to recharge the numbers of those customers, who come to shop to
                              Airtel customer support has been notified about the posted complaint.
                              Aug 10, 2018
                              Updated by deepakkumar11489
                              Also, there will not be any data charges for the app usage on Airtel network. Airtel partners can easily get the app from Google Play store, which earlier available via a link generated to LAPU numbers.

                              The app offers live balance and alert when the partner crosses a lower balance limit. The live updates for last 20 transactions are made through the partner LAPU SIM. With the app, partners can easily search for voice, data, and STV plans, not only for the home circle but also for other circles. This will help the retailers to recharge the numbers of those customers, who come to shop to recharge numbers, while in roaming.
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                                A
                                Ashfaque Qureshi
                                Aug 10, 2018
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                                Airtel has activated services on my mobile without my knowledge and request. And on top of they deducted my money. Also i am on international roaming so please contact me on my email ashfaque. [protected]@icloud.com

                                Mobile number is [protected] (You will find all required detail)
                                Please refund my money

                                Services been activated are below
                                Funzone
                                Bollywood
                                Adofgames
                                Musicmasala
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                                  S
                                  Sensaab
                                  from Rohtak, Haryana
                                  Aug 10, 2018
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                                  Address: Chandigarh, Punjab, 1600030
                                  Website: i am complaining about airtel communication company

                                  I want say that i am using airtel prepaid sim from one year and its performance is very worst. Presently i live in chandigarh before that i lived in the village somewhere in himachal pradesh.in the village the 4g service was very cheap but in the city service must be good. Honestly now i am frustrated by using airtel sim and even i tried to call customer care but this is also wastage of time. They never pick up the call
                                  Airtel customer support has been notified about the posted complaint.
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                                    J
                                    jayshreepower
                                    from Mumbai, Maharashtra
                                    Aug 10, 2018
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                                    Address: 400092

                                    Airtel — landline to mobile connectivity

                                    1 review
                                    Vinod saraiya on aug 10, 2018
                                    Phone/mobile number: [protected]

                                    I have been complaining about airtel gallery no. Of times.
                                    They are showing their helplessness every time.
                                    They asked me to mail their backhand office abt. The issue.
                                    Their office sends me a mail to remove sim & follow elaborate instructions, which as a senior citizen of 71 yrs. Old cannot follow.
                                    Why not they ask their gallery people to contact me & take corrective action?
                                    I hear a lot of people complaining abt. Aitel services during my visits to their gallery.
                                    Due to my frustrated & disturbed status now i am going all out to let people know about the situation with airtel
                                    I am going to blow all media about the problems.
                                    My complaint is as detailed below:
                                    Sir,
                                    This is to bring to your attention very serious problem with my airtel mobile connection.
                                    I m not getting phone calls from any landline connection.
                                    Porting has been done from vodafone to airtel 10 days back.
                                    My problem is, my wife has very low vision.
                                    She cannot connect me when i m out of the residence.
                                    This is a serious situation.
                                    Airtel gallery at borivli west, link road is helpless & are not able to help.
                                    Urgent action is a must from airtel.
                                    Request immediate action.
                                    Regards,
                                    Vinod suraiya
                                    Mobile : [protected].
                                    Airtel customer support has been notified about the posted complaint.
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                                      R
                                      rajiairtel
                                      from Chennai, Tamil Nadu
                                      Aug 10, 2018
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                                      As i am paying my bills promptly before due date mostly i could not be charged the late fee. Sometimes net connection problem occurs and at that time i was unable to pay on due date. I request you not to add up the late payment charges in my next bill. Two months back really i forgot to pay and the next month i paid my bill with late fee only. Hope you will do the needful for me in this case.
                                      Thank you.
                                      Airtel customer support has been notified about the posted complaint.
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                                        Vinod Saraiya
                                        from Mumbai, Maharashtra
                                        Aug 10, 2018
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                                        Address: 400092

                                        I have been complaining about airtel gallery no. Of times.
                                        They are showing their helplessness every time.
                                        They asked me to mail their backhand office abt. The issue.
                                        Their office sends me a mail to remove sim & follow elaborate instructions, which as a senior citizen of 71 yrs. Old cannot follow.
                                        Why not they ask their gallery people to contact me & take corrective action?
                                        I hear a lot of people complaining abt. Aitel services during my visits to their gallery.
                                        Due to my frustrated & disturbed status now i am going all out to let people know about the situation with airtel
                                        I am going to blow all media about the problems.
                                        My complain is as detailed below:
                                        Sir,
                                        This is to bri ng to your attention very serious problem with my airtel mobile connection.
                                        I m not getting phone calls from any landline connection.
                                        Porting has been done from vodafone to airtel 10 days back.
                                        My problem is, my wife has very low vision.
                                        She cannot connect me, when i m out of residence.
                                        This is serious situation.
                                        Airtel gallary at borivli west, link road is helpless & are not able to help.
                                        Urgent action is a must from airtel.
                                        Request immediate action.
                                        Regards,
                                        Vinod suraiya
                                        Mobile : [protected].
                                        Airtel customer support has been notified about the posted complaint.
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