Airtel Complaints & Reviews

On 12th Sep i was traveling to Abu Dhabi after landing to airport i switch on my mobile and instantly get the message of 99 INR deduction without using any services.

My mobile number is +91 [protected]

Tried to reach customer care they send one link to verify my number but once i clink on link it says "Request has been expired" tried to mail [protected]@airtel.com but no response.

Need my money back as i did not use any services.
I am in Canada for official purpose will not be reachable for further communications, please mail me on
[protected]@gmail.com

Thanks
Avinash Joshi
+[protected]

What the hell is this are you gonna solve the unnecessary balance deduction problem or i should complain to cyber cell about this ### worls done by you ### airtel ! Atleast tell me a valid reason why this is happening any technical issue or you are deducting it ? Just a reason to me problem please ! Im extremely fed up right now by the call cost messages im getting daily . What the hell is happening can you tell me please because if no then i will register a complaint in cyber cell again airtel as simple as that as my father is a reupted lawer it will be easy for me ! ### tell me reason why the balance is being deducted unnecessarily?

From,
Bharat lights
132, audiappa naicken street,
Sowcarpet chennai - 600 079
To,
Airtel

Sir,
I would request you to permanently disconnect and discontinue my existing airtel broadband connection as i no longer require these service at my office... Mention telephone no ph:[protected]
Kindly information and do necessary action
Tanking you...

My mb no [protected]. I have recharged it on 15/09/18 at 12.58 pm with transaction id[protected] for rs 399 for 70 days as old recharge is expiring on 18/09/18.
Airtel has confirmed the recharge but all subsequent messages and alerts are showing that it is going to lapse on 18/09/18
Please confirm the complaint and address the issue mentioned
Please pay attention as my mobile will become out of service after 18/09/18

Thanks
Pk singh

I ported my number from Tata Docomo to Airtel on 9th of September 2018 and as of now the FRC of 179, which I paid to the shop hasn't been reflected in my account.

Moreover there is absolutely no way in which I can communicate with an Airtel representative as the customer care number is just a bunch of stupid menus and there is no obvious way of reaching a real human.

We are staying in kereguddadahalli near chikkabanvara bangalore.
From past 2 months we are facing of lot of slow internet problem.
It's not only in my cell phone, it's for the whole surrounding.
The speed is very very slow. It's the worst internet speed that i have experienced so for.
I'm eagerly waiting from past 2 months that it would be proper.
But no sign of solving the problem.
I request you to solve the problem of the slow internet connection.

Dear Concern,

I would like to bring to you kind attention that numerous times in the past months (since the installation of the phone) we have been requesting handset change from Airtel as there is a lot of disturbance in the handset.

We keep getting a jaaring sound when trying to make outgoing calls and after 3-4 attempts we are able to make a call. When we get an incoming call and lift the receiver we again get a jaaring sound and we are unable to receive the call. This is very disturbing and hampers our business.

Whenever we call we keep getting told that the handset will be changed but month after month is passing by and the handset is not getting changed. We are quite fed up of complaining as our complaints just seem to fall on deaf ears.

We have complained numerous times to their service engineers as follows: 1.Mr. Ankat (Mb: [protected]) / 2. Mr subhojit (Mb: [protected]).

These service engineers have come many times and checked the handset and assured us that it will be changed but till date nothing has happened.

We have also sent mails in this regards 2-3 times. The last time we sent a mail their senior engineer Mr. Sujit (Mb: [protected]) called us and assured us that he has looked into the history of the matter and that without fail the handset would be replaced within one month as it is an old standing case He also told us that usually after so much of time lapse handsets are not changed but since this problem is since the time of installation it will definitely be changed. He told us as presently there were shortage of handsets so to bear with him for a month and he would see to it that the handset was replaced.

Now one month has passed and when I am getting in touch with Mr Sujit he is now singing a different song and telling us that he has registered the complaint and that we have to get in touch with customer care who will tell us when the handset will be replaced.

When I am calling their customer care they are telling us that the handset will not be replaced. I dont understand this at all. First of all we are given a faulty handset from the very onset and now after so many commitments that they will change the handset they now say they will not replace the handset. If time is lapsed it is because of delays from their end and non commitments from their end.

Since a faulty handset was given to us it is their responsibility to replace the handset for us.

This matter is becoming very long and their people are just stalling us from day one failing each and every one of their commitments. Now its not just a matter of one handset but a matter of the fact that they have provided a faulty handset and are now turning away from their customer service and customer commitment.

We would appreciate if you can please take the matter seriously and help us address our grievance with a company like airtel who cant even keep a commitment and is so laid back about their customer service values.

Our Airtel Account Number is : [protected]
company ;: Huldabari

For Huldibari

Cheryl Thomas
Mb: [protected] / [protected]

I am having a current unlimited pack of rs.199. On 12th september, by the time of around 10.30pm i got a message regards 90% usuage of data which i haven't used. I knew i had used only upto 1000mb out of 1.4gb.
I knew that i haven't used the entire 1.4gb for that day. Here i have attached my mobile screentshot which showing that the current day data usage (Taken from mobile settings option) and i had attached a screenshot image indicating the remaining data using *121*51#.. And it shows the remaining data balance of about 400mb - (Availabe data for the day) with time.
I approched cs executive and he didnt respond properly. Then i mailed a complaint to [protected]@airtel.com and one executive said that some specialist will resolve the issue within 72hrs but still none of answeres for that...

This is a complaint against my mobile no. [protected] i have asked many times from airtel for the portability or a prepaid sim card by they are not taking my request and demanding for bill payment all the time.in the month of may airtel disconnect my connection dt 23.05.2018 and still demand for full and final bill payment, i got frustrated with their service but still i paid rs 1415 as the full and final payment via transaction no. N[protected] dt 08.06.2018. My connection was already disconnected, and all the services was disabled in the m/o may only and the customer care told me that u can collect prepaid sim card by vising any airtel outlet with security money. Once i visited there they told me to pay the outstanding amount again which i already paid in 08.06.2018. Sir this is a request please help me to sort out the matter as i need my mobile no. [protected]

Unnecessary service started without my consent
In my cell phone received the following message
Adofgames service has been renewed @ rs 25.0 for 7day (S) from your airtel mobile. To deactivate, call or sms stop to 155223. More services, click http://56789.airtel.in
And so on.
I want my recharge money and company charged unnecessary charges without my consent

I got a message saying that rs.20 has been deducted from my account though i am not using any primezone service. I have received today 18th september on early hours @4.44am. Please check and refund my deducted amount. Please acknowlege my complain. Message appears like below:"thanks for using primezone. You have been charged rs 20.0 from your airtel mobile account. For more services, call 56789".

Hi my number +91 [protected]. I be been deducted RS.20 for Aug and see 2018 saying I be used Airtel primezone.. what is this actually we ve not opted anything like this and request you to stop this one and refund our 40rs amount.. why these type of reduction happening without any informations, how the poor ppl who doesn't know to raise complaint will solve this.. this is not good

Thanks

My Airtel Prepaid Rajasthan circle no is [protected].I recharged so many prepaid packages from several wallets.But
all recharges were failed.Airtel customer care numbers are not responded.So please solve the my issue.

Thanking you sir
My email ID. [protected]@gmail.com

Hi my name is gagan walia i have reqested to port my number from vodafone to airtel.. And on 17 sep at 11:30 pm my vodafone services was shut and when i called airtel for the help in revert they told me that i have to to go to there store and i have to collect sim from there and after that i have to wait for another 4 houre to activate.. My only question is why they shut my service in the mid night... How will responsible for any lose

There is a deduction of money from my main balance on daily basis. Daily 1 or 5 rs is being deducted i just want to ask you # people of airtel that is the way to treat the customers by deducting money even when no added services are on. Are you guys so poor to take 5 rs on daily basis from a common person! Airtel is #! Im badly madly fed up with this. Solve my problem or else im gonna make a big # towards it though i guess 5 rs is nothing for you to deduct or file any complaint but for us it is important! Dont be [censored]ing heartless as you guys earn more than just 5 rs on daily basis i guess!

I am using ur sim for about 4 years but i hadnt faced any problem up to now. thanks for your service. but in the last two months i am getting mszs as already said in the subject.first i got a msz saying 20rs got deducted on 28-8-18 for using bakthi sagar portrait after a month again 20rs got deducted on 17-9-18- for using prime zone. i havent used any service. please consider my complait & refund my money i.e Rs.40.

hoping for quick and positive response.

thank you

I have been loyal customer more than 10years.. I hate paying so much for useless network.. All the distortion and low network coverage is what we are getting.. Only thing very prompt at deductions of service which hasn't been fulfilled.. I need plan of action to at least provide service as we are paying regardless to all the stupid reasons you dig out..

17.09.2018 recharges my mobile Rs150/ out of which Rs50/- is taken by your
Astrohub service. Not only this time but also earlier last month Aug.2018
Take action to refund the above charges other wise I will leave your service.
My number is [protected]. Trans. ID [protected].
Sekar Radha krishnan

Astrohub service charges had taken already when i recharged last month
August 2018. Toaday also they charged Rs50/- the same charge was taken
by Air Tel (17.09.2018) Automatically service taken. I never like any other
service except calls only. Hiden service charges are taken by Airtel without
informing customer

I'm not able to send messages from Airtel number, I've visited to store twice and they have checked and suggested to change the SIM, I did that but SIM not activated yet. I raised the complaint with customer support executive thrice but there is no use. Very poor service from Airtel.