Airtel Complaints & Reviews

I have been making several complaints over a period of almost 10days for my connection to be restored.
Service was suspended because of insufficient balance. But at the time of recharge the plan was for one full year. No customer care or whatever team they say is working on it seems to be responding positively. Wait 48hours is the usual feedback. So it looks like this 48hour business will carry on till next April.

I visited the nearest airtel center near me, which by the way is approximately 20 kms away and requested for a postpaid to prepaid conversion. I was asked to submit a copy of my aadhar card which i did. The photocopy of the aadhar card was as clear as it could be and still the company executives refused to accept it! I felt that they were doing that on purpose, like they did not want to do that. This is very shameful on the part of the company for providing such a lousy service to its customers.

I have been facing issues with my postpaid Airtel SIM for the past three days. I called the customer care for many times complaining about the same. After many calls Customer care confirmed that there is a problem with the SIM and suggested me to go to an Airtel Store to get a duplicate SIM. As suggested i went to the airtel store and got my duplicate SIM by 12:45 pm today(06/08/2018). The store executives told me that the SIM will be activated in another 4 hours. But it's been 5 hours now and still not activated.

I am suffering a lot with no service for the past three days, that too for a postpaid service. Please resolve it as soon as possible or i have no other choice than to go for another Telecom service.

I bought 4g hotspot from a nearby airtel showroom. And paid rs.4200 for 6 months plan. From january to june, by june 28 i stopped using it. Now after a month they have sent a due bill for rs.825 saying that i must pay it, no matter whether i'm using it or not. And i wasn't informed about this while buying the device or plan. Now they started calling me daily for several times to pay it.

I don't know why my Sim card off, since
5-6 day's my card is off
I contacted customer but no one can help me out all about ###
I can't changed my number because only once I used last 8 years
So how can I get another
When you read this plz try to figure out my situation
I don't know you can solve my problem because there's is no one need can help someone just try to growth of business

I recharged july 31, 2018 with 199/- unliitted voice vaalla, 1.4 gb per day, 100 sms daily with 28 days offer, but from today onwards calls, data are stopped and says your balance is low please recharge. From my mobile calls are not going. Mobile data also stopped. But wifi is working please resolve my problem as early as possible. I complained through mail.

Dear friends please don't use airtel secure its completely waste of money . i did for my handset... After my handset got damaged the insurance was not claim to my handset and the answer was given by them was so stupid from airtel customer care. airtel customer care executive was asking me why don"t u take care of your handset because of that only your phone got damaged, for this reason we don"t provide insurance. i am asking only one question if i they want me to take care of my handset with that so care, then y the hell i should invest my money on insurance called airtel secure.

My mobile internet working very badly means 1.5 gb data per day i m using only 200 mb google n all r not working any thing... N newtork is very bad... Means cal also not coming & incoming call comes the voice is breaking...& i had registered my complaint 5 times to customer care they were not... Resolving.. My prblm... Plzz fast as possible resolve.. It

My aitel mobile no. Is [protected].
I am not getting any calls from any landline no.
Since we are the senior citizen with vision problem for my wife.
When i am outside, my wife is not able to contact me.
This has put us in very serious condition. Every 5 minutes, i have to contact my wife, asking, is there any difficulty?
Airtel gallery people are not able to help.
They say we have forwarded the complaint to our company. You have to wait for 3-4 days.
Check after 3-4 days.
Even after that, if the problem persists, whom should we complain.
Regards,
Vinod suraiya
Mobile: [protected]/ lanline no:[protected].

Hello team,

I am getting no network in past 2 days. While talking to the customer care, they told me that my number is deactivated due to no recharge. But i did recharge on 23rd june 2018 but even though it got deactivated without any msg.

Can you please help me to reactivate my airtel sim card "[protected]"?

Please try to understand, i am using this number for everything where the phone number is mandatory.

Thanks,
Bikash

Althought toll free numbers should not be charged, airtel charges for all toll freee numbers begining with 1860. Since most of the people who are working in this country are professionals we have to join conference calls from the us. Most of these numbers begin with 1860.

I would like to file a grievance against airtel for charging their customers on toll free numbers...

Airtel auto activated his mobile entertainment services like funzone, gamepind, fungames in my airtel mobile number-[protected]. It's happen third times when my number become international roaming in bangladesh. First it's started 23rd june 2018 when i am receive a message from airtel is"thanks for choosing funzone on your airtel mobile. You have been charged rs35.0 for 7 days". Again another started on 29th june 2018 when i am receive a message from airtel "thanks for choosing fungames on your airtel mobile. You have been charged rs75.0 for 15 days.
Rewnewed services again rs35.0 funzone 30th june2018 & 7th july 2018.
30th july 2018 again i am receive another message from airtel"gamepind service has been activated @rs30.0 for 7days. Txn idn[protected].

Today from 2.00AM I am not able to use internet and call services. While trying to do a call it says balance is low. I have an unlimited plan upto 11 august 2018. and today is 06 august please help. It is completely a blood sucking process. I had some important tasks to do and I am not able to and that too after paying a hefty amount to them

I m Nitant shrivastava i have postpaid number i want to change into prepaid i submitted all formality and amount of first recharge also but katoratalab raipur chhattisgarh airtel store till now does not do first recharge this is your good service i will swich from airtel and chose jio insted of ghatiya airtel.

Hello team,

I have recently chosen airtel for new broadband connection and i have paid a sum of around rs.6018 as advance rental for 999 plan. The sales girl who called me with respect to my online request and made me to pay online on 4th august and promised to give connection on 5th august. But after payment she hasn't responded to any of the calls or replied to my queries.
I feel like i have lost my money. Please help me to get the connection done as soon as possible. My details are as below.

Name: balasubramanian
Plan: 999 (Advance rental for 6 months)
Paid: rs.6018
Caf no: 80115170

I had recharged my phone for 149 rupees on 22nd july 2018. It has unlimited calls. I received a confirmation message too. But whenever i'm trying to call it says my balance is below 10 rupees so i cannot make an outgoing call.. And on airtel site it doesnt show that my last recharge was on 22nd july... It shows 20th june.. Which was my second last recharge. Pls help

Very Poor Service by Airtel.
Complained no. CGPSC[protected] noted on 28 June, 2018 time 11:47 not resolve yet. Very Poor Service. Again noted a second complained, Complained no. C4GSP[protected] no satisfication answer given by Sr. Office Rajat and call dis-connect without complete listening user Problem. Shameless service...

My airtel no [protected]
We are facing issue in our permanent address (Vill trindian p/o ramgarh tesh&distt samba)
Pinecode 181142
We facing network issue from last 6 years

We are continuing complaint but airtel company not resolved our issue
Airtel company say we are working on it but no change in our network issue

And in our village all users are suffering for network issue
In our village there is approximately 300+ yours
So please help

I also continuing complaint in there on consumer complaints but you are also not taking any action
Why?

Hi,
From last 1 month I am facing much problems regarding my data connection speed.
As I have recharged my number with 4G pack but getting speed of 3G,

Complaint about above issue to Airtel customer care and no improvement observed.

Regards,
Neeraj Dubey
[protected]
[protected]@gmail.com

Date: thu, 2 aug 2018 18:20:47 +0530
Subject: my roaming recharge ₹1200 had been wasted because the plan has not activated

I had been your airtel customer since many years. Recently i have recharged for roaming to both china and nepal for ₹1200 (Unlimited incoming call and 250 min outgoing) in your airtel office and before recharging i have asked them twice they said that it will definitely work. After reaching to china the calls were not outgoing nor incoming. I had faced many problem since i couldn’t contact to india to my home so to inform i have reached there and ther very important calls to other people. Through other phone i have called to your airtel office who made recharge he said that if you add additional ₹500 main balance it will work again i asked them twice, they said surely it will work but the amount got deducted ₹100 for 1 min.
Now i’m in india i went to the same airtel office they are saying that they couldn’t help me. If i won’t get my ₹1200 + ₹500 back i will soon file a complaint against you people for cheating me in this way and because of no phone calls i had faced many problems there.
I request you to kindly return my money back immediately.
Phone number ([protected])
Hyderabad