Airtel Complaints & Reviews

Around 50 days back i ported my mobile number from vodafone to airtel. I opted for airtel postpaid plan of rs.499/month. At the end of first month, when the bill was generated, it was of amount 3023.47. On calling the customer care, they informed that it was an advance rental plan (Rs. 2499) that was by mistake activated by airtel and asked be to pay rs.588 for my opted plan (Which i paid) and the excessive amount will be waived off. Unfortunately,...

Hi... I am using airtel prepaid connection from over one year now... I am quite satisfied with the services provided... However from past 4 days there is no 3g data working... Mobile is showing full 3 g signals however there is no internet connection.. If im at a place where 4 g signals are available its working totatly fine... Can u please solve this issue...

Scammers Beware!

I am getting repeated calls from the following numbers for last couple of months. Same scammers call me ( approx 3 people ) 20 times every day and try to sell me credit cards, offer loans and a lot of other things.

They even tried to threaten me.

Please help!
Numbers:

+91 [protected]
+91 [protected]
+91 [protected]
+91 [protected]
+91 [protected]
+91 [protected]

Hi Team,

I have been an airtel customer for many years now and i have just migrated my number from postpaid to prepaid for an important reason.But for nearly 3 weeks i have not been able to make any outgoing calls or sms to any number even to 121.i have complained many times and many times the complaint according to airtel back office team gets resolved but in reality its the same situation.
I changed my sim again but still same problem exist. I AM NOT ABLE TO MAKE ANY OUTGOING CALLS OR SMS..however my incoming sms and calls are working fine..

my mobile no - [[protected]]

The customer care just does not know what the problem is and what could be the solution ..they hang up many times with rude replies(which i make a call from my freind's number ) ..i have visited the airtel relationship centre also but there also no one knows the solution to my problem.I want an action to be taken immediately.I am fed up of this horrible service. No calls to customer care and no mails to airtel is working.

Regards,
Ashwini K

This is about my mother's prepaid no. I had got 3 recharges done: for 100 rupees on on july 28, and for 10 and 100 rupees on july 30, 2018 respectively. The sms after the first recharge said 'recharge failed'. After the second recharge that i made with a different debit card for 10 rupee, the sms said 'successful'. So i put another 100. Today is aug 2. Voice message on her phone again is 'your pack has expired. Please recharge...'. The recharge was done online. Please resolve the issue soonest because my mother is not able to make calls. And i would like to know where the recharge amount has simply vanished.

Issue in network was being faced from the last 6 months besides continuous complaints filed about the issue to the customer care but no fruitful outcome was obtained. I was assured by costumer care executives everytime but I got no solution. At last, I asked them to resolve the issue otherwise I will not pay the bill. They suspend my outgoing and incoming & have charged me for the non utilized services. Now I have been asked to pay a sum of rs 1900 for the services I haven't used.

After seeing the flat 100rs offer in MYAIRTEL app.I paid my bescom bill of above 600rs..While the offer needed min of 200rs transaction.Though it was my first airtel money transaction i satisfied all the company terms on this offer..They mentioned in there terms that the cashback will be credited within 3 working days..But today it is already a 8th working day after the recharge..No cashback credited..If the company is not willing to credit cashbacks!!Y it is showing off??Now i want the cashback..I thought it was though a reputed company but they disappointed me.I request the higher authorities to take action on these kind of fraud offers..

I have a lapu sim & i am purchase a morpho device from airtel sales manger i am paid 1100 rupees when he supply the morpho it is not connected my any android device the sales representative said i am changed it but after 4 month
He dont return morpho device this matter is also known teamleader and tm but he didnot want to return then i am decide to stop my airtel selling counter lot of call he did not receive my phone please help me any one
My lapu no is [protected]
Manager sales no is [protected] he dont respond to return my morpho device
Last 4 months
My mobile no is [protected]
My lapu no is [protected]

I was asked by the airtel agent to take their plan as it will cover mobile damage for a year. I took their plan and unfortunately my i phone got damaged accidently. Now when i claimed they rejected initially my claim and when follow up through mail and over phone they again accepted and asked me they will pick my handset from my home within 21days. Now when asked they said its is been rejected. Please take the necessary action against this fraud company and their false promises.

Thanks & regards
Shishir swain

Recharge of rs 49 gives additional 3gb data with validity as that o[censored]nlimited pack. It is clearly shown in my airtel app. But since last three consecutive recharges of rs 49, airtel gives me this pack valid only upto 12 am in night. They loot 3 gb data continously on my number. i called customer care but they say you have consumed.These are the biggest looters.

Today airtel rejected my port request (Mobile no. [protected]) 2nd time giving reason of outstanding dues. This is to inform you that i already paid advance & my account is showing 486.89 credit balance. Moreover i have paid rs.3000 towards security deposit amount while taking this connection.
1. Rs.1000 chq no.211905 citi bank - against new connection
2. Rs.2000 chq no.224720 citi bank - national rooming deposit
Now onward don't reject my port request as you have sufficient security deposit balance to settle my outstanding if any.

Ye chore sim swap ke bhi 30 rs. Charge lete hai. Vo bhi airtel store mai. Upar se inka koi manager aya hota hai office mai sahil mahajan vo kehta hai sim swap ke to charge lgte hai. Ye kutte log apni jeeb mai paise daalte hai or airtel company walo ne in logo ko apne store mai bithaya huya hai. Aise ghtiya manager rkhe huye hai

Below message is come in mobile number [protected]

And i am activate offer for 28 day, but after 7 days this offer is over., because today i have call to my friend and 1rs. Charge for call

Then i request to please remaining days scheme activate on my number.

— sms —
Rs 94
Unlimited local, std and roaming calls
Along with 100 sms/day and 1gb data
For 28 days. For non-commercial use
T&c apply.
—

I am holding the airtel sim vide mobile no [protected] of himachal pradesh. But now i am in coimbatore (Tamil nadu). Outgoing massage in my sim is not going last two months. I have given so many complaint by telephonic but no action will be taken till date by the company. I am also going to airtel stores in coimbatore, but they did not solve the problem and told me online complaints. I request to airtel please solve the problem as early as possible, if not, i will port the number to other company,

This is subhash chand, i have been using this no.[protected], [protected] since 2017, after recharging with rs. 448, network as well as data issue is there. I called to your customer care many times but still no one resolve my problem instead of resolving it, they cut my call too. Due to this network and data issue i am not able to do my daily work which are on urgent basis.
During any urgent call it shows emergency and during data usage, the network speed is not adequate.

Kindly take immediate action against it.

I feel very regret to inform you that my aitel internet speed is damn too slow even i cant download my 10 mb video within seconds.
I am very disappointed with your services.
Please provide me high speed internet otherwise i would like to change my sim card into other company.
Look into this matter & do needful steps.
Regards,
Your customer.

Dear sir,

From my father sbi account on 30.07.2018 debit total amount of rs. 64494/- through below transcation with out any indimation

Othpg 916686 citrusp*olacabs
Othpg 916686 citrusp*olacabs
Othpg 916686 citrusp*olacabs
Othpg 916686 citrusp*olacabs
Othpg 421057 airtelmony

Kindly cancel these trnsaction and refund the amount. Kindly do needful

Regards,
Ranjith r r
[protected]

I have a problem in cashback oriented.

I was recharged for my another mobile number, on 1-aug-18, via my airtel app.in this my offer is above recharge 50 rupees and get cashback upto 50 rupees..

I was recharged 149 rupees for my airtel number, but still i didn't get my cashback

I attached the proff, please do something

Thank you,
Gowtham.

Same with me. I tried to stop all auto renewal packs, sending an sms stop to 155223. But did not worked.in airtel app also in manage services activate/deactivate dnd option is there, but no option to deactivate auto renewal packs. This happened in landline phone also earlier with me, without my consent they upgraded to higher pack, when i made complaint, they said current plan is not available now. When i said then stop plans i do not want airtel, then suddenly they corrected to old plan.
These guys are money suckers.
God should see them, no not god, trai should see, as in our case trai is the god.

My airtel prepaid mobile [protected] service stopped working from past 1days due to the error simcard registration failed. Tried using a different phone but never worked. I tried contacting airtel customer care many times and none bothered to look in to this matter.

I had already sent many emails to the airtel appellate authorities and a lady named rukhshar ali replied saying that my alternate number is not reachable. When i replied to her email saying "stop lying" and start resolving the problem. She then sent an email requesting for all non relevant questions like, hows the voice clarity, how many towers are displayes, what does the cell info display status shows and so on. Finally she asked me for the sim number which i sent through an email. I have never got an update and my phone is dead for more than 1 days now. This is not acceptable since this is the main number my family and relatives use to contact. I have also raised a complaint through airtel www.airtel.in/airtelpresence and no response till date.

Since it is too late i want some higher authorities from airtel to look in to this and do the needful asap. I want airtel to compensate for the loss that they have made to me and should pay for the difficulties i had to gone through because of their poor service.