Airtel Complaints & Reviews

Bhojpuri videos are being activated in my phone without my consent. This has happened for the second tome now. This is really frustrating. I have lost Rs 170 by now. Also once there was this message saying 'online games have been activated' costing me Rs 30.

Please take this complaint into consideration and take the necessary action, otherwise I will be forced to take up extreme actions.

Dear sir, i am tinku sharma. I am an airtel user. At my home area for the biggest problem of the network for your airtel sim. They cannot be connected to the call, internet suffering. Daily i am facing this problem. I requested for you please solve my problem
My airtel contact no = [protected]
Alternate no.[protected]
E-mail id = [protected]@gmail.com

I am User of [protected] from more than 12 years, in which 3 time lost it and reactivate it . I am using this no in vodaphone post paid but after closing this no it taken time to come back in its parent service provider.
I never want to lost it because this is my oldest no. When i asked vodaphone for activation of this no they replied me that this no has been transfered in Airtel. Regular feedback from store and customer care was not satisfactory so i aplied compalaint on twitter, Facebook by mail then they find out my no dated as 31 july 2018 and said that to activate this no i must have to pay 25000 InR.

There is no signal strength at all in the office area.
Even to make calls it's difficult, there is no clarity in voice and not audible.
Data is something which will never work here.

Airtel states that it is the best service provider in india but it has such bad service here.

Place of Issue: Inside the building Silver Oak, B-Wing, Manyata Embassy Business Park, Nagawara, Bangalore-560 045

Sir,
On 30th July 2018 I made recharge of Rs509/- h for my prepaid Airtel number. I have transferred the money through my SBI bank account netbanking and the amount 509/-, 509/- was deducted from my SBI account and at the end of the transaction the transaction was failure. Transaction ref.no[protected]IGAEBJEOM1. But the amount was not credited back to my bank account. The Transaction details were date 30 July 2018 to INB Bharti Airtel LtdPayments-

Ref. No.[protected]IGAEBJEOM1
debit amount. 509.00
Date: 30/07/2018

Kindly arrange to credit back my SBI bank account.

Airtel dwara mere mobile no. [protected]par unlimited gamez service ke naam par rupees 35 ki katauti kar li jab me so raha tha kya koi sote me service activate kar sakta hai.198par contact karne par no. Nahi lag raha evan avaidh bata raha hai. Please action on it and return my 35 rupees balance sheeghrata se karyawahi karne ki kripa karen

Dear sir,

This is to bring on record that i (Customer id: [protected]) have been calling airtel customer care no.[protected] continuously asking for a technical engineer to visit for repair of my set top box.

The first complaint was raised on 23rd july'18 wherein it was confirmed that technical engineer shall visit on 28th july'18 (Saturday) around 9 am. No engineer turned up. I again called and asked for the same. It was again confirmed that by 6:00 pm engineer shall visit. However, i called again at 9:00 pm after hours of waiting only to find out that my request has been closed giving the reason that "user is not reachable". Yet, another request was raised and assurance was given that today my issue shall be resolved.

However, after multiple calls and giving multiple assurances that engineer shall visit us by 3:00pm, 6:00 pm etc, no body has turned up till date.

I'm highly disappointed with the services provided to a customer who has purchased a new set top box on 12th feb'18. It is pertinent to mention inspite of the settop box being on warranty, i shall be paying for the engineer's visit. Also, even after multiple calls, not even a single person has turned up. Moreover, my requests have been closed without even informing me. It is my humble request to at least send us the engineer's number so that we can contact him. Also, if somehow the user is "not reachable", at least have the courtesy to check with user before closing the complaint.

Please arrange for the engineer's visit tomorrow (30th july2018) itself and arrange for a refund of my 1 week's advance pay. If not possible, then kindly disconnect the connection, pay me the dues and relieve me of this torture of being the customer of airtel dth.

One of the many complaint number: 78291022

I have requested for installation of digital tv connection on 16 july 2018 vide request id [protected]. Due to some reason i requested for installation on 30 july 18. I was given contact no of sr services and accordingly i contacted the gentleman and he promised me that he shall install it today on 31 july 18. He also asked me to send the details of old discontinued set up box from air tel, which i send through what asp today morning.
Now the issue is i am contacting him to give time for installation but the gentleman is not picking up his phone and disconnecting the phone without any response?
I am surprised with the attitude of your service provider? In case air tel is not interested in digital tv business it should be clear to customer so that they can look for other option. We can not do a continuous follow up nor we have time to do so.
Please respond

My consumer id is [protected], i recharged my dth recharge on 25 july. Transaction successful, money deducted from bank but recharge not done. I again recharged on 28th july. Transaction successful, money deducted from bank but recharge not done. This time i noted down transaction reference no. I called customer care. After many unsuccessful attempts i could connect with customer care. They gave me complaint no78247581. Nothing happened. I again called customer care they again gave me complaint no 78283456. However again nothing happened,. Neither recharge not balance into account. The customer care representatives are so rude that they cut the phones if asked why nothing has happened till now. This type o[censored]nprofessional attitude of such reputed company is very disheartening. I am using airtel grievance as last resort after that i will complain to deptt of telecommunication, goi

Hi airtel team,

Multiple times i am raising the complaints for network issue and its already passed 2 years. From my site there is no delay in bill amount or late fees from last many years. And even i am already paying twice/thrice amount if i compare the plans with prepaid
2 times network engineer visited to my house and confirmed that there is no network coverage but still no resolution is being provided.
br...

Im using airtel sim from past 10years (Number is [protected]), but sim is not working since[protected] after noon. I went to airtel store, they said sim is blocked. Im asked to them why the sim is blocked and what is the reason, but they not said any reason. Im shout on them because i have an important call at that time because of i have an interview. My job recruiter will call to me at that time. But im very tensioned from that time because...

I have voice call pack and data pack both inspite of that amount is deducted from main balance. I enquired for it and your Sr. Costumer care officer SHIVANI misbehaved me instead of sorting out the solution of my problem.Advised me to take post paid plan.Argued that you have activated call forwarding service. I have not taken such service.Thanks.

I was charged 1800 rupees for the internet services twice. The first time I tried paying the app showed that the transaction had failed still the amount was deducted. This happened yesterday and I have not been refunded. It was a technical glitch which I feel is the company’s responsibility.

Plz deactivate my number [protected] until i verify it again with my adhar card and thumb verification as someone else is using this sim on my name. Please block and deactivate this number as soon as possible. I m providing u my adhar card photo. Plz deactivate [protected]
If some criminal activity happens then i m being held responsible
Allow reverification of sim card plz

Dear sir,

My self vaijinath andhale my mobile number is [protected] vc. No.[protected] now am leaving in samadhan society plot no. B/2 room no.5 kalamboli dist raigad...
Sir before 5 days my airtel dish tv set top box not power on then i raised a complaint... Then next day your service engineer connect a another set top box and i pay cash rs.650/- and same day at night i observed the same issue in new set box...
But no any person to come resolving that issue after 2 day engineer is coming and said i will come in 1 hour with new set top box but still no any person is come to resolve that issue...
At the end engineer giving me a office mobile number and address i tried a call 15 to 20 times but call is ringing but not received any person in working day and working time...
Then am going at office with set top box address of "sainath apartment sector 6 b wing room number 102" there are 6 feild worker are in office and have doing time pass and playing a game in mobile"
Then office executive said"i send your receiver in 1 hour at your home"but still 6 hours no any person is come at home am trying many times call on office mobile no. Is.[protected], but no any response on call once again i go at office same people are playing game in mobile,
After end i seat there one hour and engineer said same issue in this new set top box, he asking for more money, then i collect one more set top box,
But still no any engineer come to installation, i self am connect all connection... And see this set top box in turn on i see a remark please wait initializing...
Importnat think is after one minute no any display are showing or any no remark.. That means not working video ics...
After all three set top box changing i was face issues...
" this is a totally bad service from your engineers no imprtance of customers and time, not given a proper service, "supply a set top box without proper check" and many problem"... Hope less service engineer and management in this office"...
Do something and fix that issue fast

Thanks and regards,
Vaijinath andhale

I, on the behalf of people, from imphal, manipur, would like to state that airtel network is worst in our area. We are not able to use even a net pack of 1 gb /day to our satisfaction... The network is very slow. And this problem is faced by many airtel consumers.. I regret recharging my airtel number. Airtel's 4g speed is equal to other network's 2g speed. Please solve this problem as soon as possible otherwise airtel will lose lots of consumers

Dear sir/mam
I am using airtel for around 10 years but for last 3 months, i am facing alot of problem related to network i.e. i have full range of networks even though i cant get connected on calls and internet doesnt works. I called customer care so many times but they hadn’t provided any solution to me. Moreover, i have also mailed about the issue but no solution is provided. I want you to provide a specified solution.
Thank you
Regards shubham
Contact no. [protected]

Hi

I am raising this concern in regards to the my airtel no [protected] and my name is sabita lingam
I am using airtel postpaid since few months and before that i was using vodafone postpaid.
But trust me from the day i have come to airtel i have only suffered.
Whenever i skip my payment this peaple barr my services without confirming me and when it comes to restore my services back this ppl always fail to do so.
I am fond of caller tunes and this is the 2 nd time it has happened that after restoring the services my caller tune is not working.
I have spoken with abhishek poddar from airtel customer service and he was very smart and rude.
And also i have spoken with couple of ppl and everyone told me that 'mam it will work in next 3omnts'
Till now my caller tune is not working.
I really dont want to sty with this ppl.
Either u givbe me solution or else let me go back to vodafone because i am sick and tired of this airtel.
If my issue is not getting fixed in next 24hrs m going to issue a legal warning against airtel. And i dont care what ppl thinks that for small issue m creating a mess but kya karein boss inki harkatein hi aisi he.

I wish to complain about data packs of rs.29 - 150mb -30 days being charged to my mobile balance without my knowledge.

The reason for my complaint being that the mobile data pack of rs.29 - 150mb -30 days gets charged to my mobile number and that too without my conformation and request, this being the second time. Earlier, the data pack got recharged by itself without my request interference on late december last year.

I was using a data pack of rs 399 and its validity is up to 17th september, 2018. This pack was subscribed without my knowledge and rs 29 was deducted from my mobile balance.

When i first learned of this problem, i contacted at your company, and was told that nothing could be done about my problem.

Hello,
I had Rs.50 balance on my number . But when I was going to call it was saying that "You can't able to use outgoing call due to insufficient balance" .Then I called to customer care and told them that I am facing this issue since 4 to 5 days .and they told me, its a temporary issue.Please eject your sim and restart your phone, It will work.I told them, I tried it multiple times but its not working still now. But they told me do it it will work. They took complain but they didn't work on it. Then again I recharged Rs. 399 free talk time and now I can able to call . What the hell are you doing ? You are indirectly forcing to customer to recharge free talk time . Then what is the use of top-up ?