Airtel Complaints & Reviews

Scammers!!!
This company will not quit calling me. I have never answered any of their calls. They keep changing their phone number but it is always the same people. They have called for months now and it's so annoying. Please help. I'm even registered in the do-not-call list.

The numbers are listed below:

+91 [protected]
+91 [protected]
+91 [protected]
+91 [protected]
+91 [protected]

My mobile no. is [protected]. When I am calling to second person, I will be able to hear the voice of another person but that person is not hearing my voice at all. The same thing is happening from last 10 days. Due to that I am unable to talk to anybody from past 10 days. Please rectify the same and improve the network so that I will be able to call to anybody.

My airtel no [protected] has been disconnected without any notice.
I'm currently outside india and would not be able to go to airtel office.
Online would be feasible. My parents can go to the store if there is a provision.

When i wrote to this message to nodalofficer. [protected]@in. Airtel.com, i dint not get any valuable response from

Ramya sree balusu
Advisor : customer experience
Bharti airtel ltd

Please help me with this regard

My name is hiren kareleeya. I am facing problem related to 4g network. I have paid money for 1.4 gb data per day, but i am not able to use that data because of poor 4g network at our area. Coverage goes evey time form 4g to 3g. Everyday the same problem is happening since i buy this airtel sim card. If the company is not able to give us 4g service at our area then please mention that so we can goes to another 4g company's sim card. If airtel is not able to provide good 4g network then why they have taken money for 4g plan. Please do needful urgently.

Mo. [protected]

Dear sir,

We have using the pre-paid no. [protected] for last 2.5 years in ahmedabad, gujarat.in the past also there have been 2 instances wherein some vas services has been activated from back-end and balance debited.

When i complained the same to your call center, i was told that it won't happen again. I also requested to give the instructions that no service should be activated as this phone is being used by my mother who is a senior citizen and never requested any such services as well don't need it.

I have been recharging rs. 250- rs 300 per month and realized that the recharge balance has been depleted on its own without using the same for outgoing calls.

I called up your call center again on july 28, 2018 twice and spoke to your 2 supervisors. I was told that we have requested the start of vas - askthedoctor and some fun games and hence there has been multiple debits between april 1, 2018-july 28, 2018. I have not been given any resolution and told to accept the same as their system is showing that we have asked for the services. When i asked for proof of such request made, they mentioned that they can't provide the same.

I requested that we haven't given any such request and also reminded the person about similar issue which had happened in the past.

Kindly look into this issue as it seems some partner call center executive has done some fraud to get some incentives or there is any back end system issue as we haven't given any request.

Kindly resolve and refund the balance to the tune of about rs. 800/- wrongly debited for the services no requested by us.

Regards

Sanjay sahni
[protected]

The manager of nauapada thane airtel gallery n the staff are not having proper knowledge n having very attitude towards customer n even rude very slow service
Has i beginning the airtel customer for past 15yrs felt like porting by no to other service provider. Looks like airtel does not need any customer. The manager name is ms singh of thane naupada.

We cannot use data due to poor network signal
In my area around 500 families we use more than 150 airtel sim cards in my area

We already complaint your customer care in 198

Till now no response from your side

We can not use our internet packs because of poor signal, there is a loss of money
Please try to solve the signal issues within 2 weeks

If you not solve the issues in 2 weeks in my area we totaly all persons will completely changed to idea network

Solve the issues within a week
Thanks

I am using airtel post paid my number is [protected].
for past 6 months i have been charged for the data usage while i still have more thn 40 gb data balance. everytime i have to visit airtel gallary and file a complaint for that. and they give me waiver on the false data charges. for the past 3 months they are not doing so. you can still see the data charges in my past 2 bills. when i call the customer care or visit the gallary they say that they will resolve the issue in 48 working days and that never hapens. they had disconnected my serives twice. i dont understand why i have to suffer when you are charging me on the data that i have already paid for ? this is serious issue for me coz this is my primary number and my service getting inturrpted is causing me serious trouble.

I've ported my no.[protected] from jio to airtel and i've also inserted new sim and verification call to 59059 is also done. every time i try to call to that number(ported number) it automatically disconnects and also i'm unable to receive incoming calls to my number, along with this there's poor network signals in our locality. i went to showroom ayanavaram Airtel office and complaint but still no action on this, I am also surprise that how airtel is so poor in customer service.

Respected sir/mam,
My name is bhanu dev and i am a user of airtel. On 06-jun-2018 i recharged my mobile no - [protected] through sbi net banking. Payment had been completed through the ref. No.
(06-jun-2018) to transfer inb topup [protected]ihh7978794 transfer to 323 of 99.00 rs. The amount deducted from the account but recharge not completed. The problem shared with the operator (Airtel). This problem did not solved yet.
I want to return my amount.

My landline is not working n broadband is also not working. I face this problem so many time but the problem is not resolve by you. Kindly reward the amount of my payment which i already paid and in future bill also because the net is not working landline is not working kindly reward me as soon as possible. Or contact me on my residence as soon as possible.

I had called airtel customer care to activate 4g service on airtel number [protected]. I was told the charges would be 450+. I agreed to activate 4g connection. This happened in the month of december.
I stopped 4g service by message in may end or june beginning of 2018. Even after stopping internet connection my bill didn't get reduced for my postpaid airtel sim. I visited airtel gallery and then i came to know that they had activated 399 rental plan also while activating 4g service (Before it was rs. 50 rental plan).
They changed my rental plan without my demand/ no notice. Complain didn't help.

I dont trust these people now so planning to make the sim prepaid.

Sir i hve complien about the internet speed in before two time as you say that the airtel customer exicutive will call me but no one can call me i need a refund because of low internet service i face very problem i also do complain to the nodel officer but they say me by company policy they can not give me refund nd now a days i can not connect even company customer care number i need a refund anything do sir but give me refund by the airtel company my number is [protected]

Hello sir my name is jyoti i am from delhi shahdra bihari colony.. Sir it's been almost 2 months that i can not use the internet in proper way i was called many times of cutomer care but they do not provide me any satisfactorial information sir i had faced many of problem of internet i am the student of banking and finance i take the online classes from the oliveborad with this internet i can not take my any classes becouse i have not get the internet speed the internet which going in my cell phone is 2g rather go to 3g sir please do something becouse with internet i had lost my classes any syllabus please please it's a humble request to airtel please do something for my internet.. I was done many things like i changed my sim card i changed my phone setting but nothing is working the problem is one that is your bad internet sir do something for my internet this is the humble request..

Dear sir/madam

I durgesh kumar dubey mobile no.-[protected]

I have your digitalsettopbox id is — [protected]

I cannot take any offer given to you

But in my account you activate false channel & deduct the charge

I want to proof of actvation either i give you permission by mobile or through email.

& also requested you to deactivate false activate music channel

I suffering from your services.

If you are not able to satisfy me then i disconnet your connection

—
Thanks
Durgesh kumar dubey
Mob-[protected]

Complaint number[protected]Registered at 04 jul 2018 at 7:00 am).

The worst service provider in india (Bangalore btm 1st stage 9th main road) is airtel.

Am facing a network issue form 1 month not even single network line to connect.

If we complain to noodle officers - they replied as they cannot optimise further more if not happy move to other network.

Waste network - i will exit from the airtel and port to some other servie provider.

I'm having data pack.. But i want to use it on 3g mode at 3g speed but whenever i switch to 3gmode then there is no network on my phone i can only use 2g which is of no use for me... I want you to fix my problem of the 3g because... I dont want to waste my money and also whether i use any network mode but there is always a network problem... Suddenly at ground floor.. Or public places the network disappears... There is never good network signals... So please.. Take my problem seriously.. Other wise then i will have to quit airtel

I port my sim from ..Rajsthan airtel to west bengal airtel.. my old sim deactived on .. 2330 hrs 28 jul 18 . But no network found in my new received sim.. pls resolv my problm i am in trouble..
My mobile no is [protected]

Further i certify that my mobile is in good condition and other sim is working no fault in my mobile

I recharged from my airtel money app which is register my airtel number[protected] i recharged my other number[protected] on date 28/07/2018 in the night time of rs 2499 and on 29/07/2018 in night time again by mistake done recharge of rs 3998 pls i want to request u refund my 2499 recharge amount in my airtel money app
Now what should i do??
My mobile no[protected]
Please do something about this.
I am sorry for my mistake.
But i really want my money back or want to shift my recharge to next month.
Reply again.
Please take action as soon as possible.
Please help me.

Thank you,
One of sad costumer.
[protected]

I have recently taken an airtel data connection for 499 rs which provides40 gb data for every month. Data service quality is poor in my locality in chennai. Upon contacting the customer care, they said they have to setup an centre so that they can provide the 4g service. Without an service how can they promise 4g speed data. As of date i have 128 gb data accumulated in my account and still paying my bills but the problem is not solved and not getting the promised speed. Im disconnecting this number but please take actions against these false promises so people dont lose their hard earned money