Airtel Complaints & Reviews

On 18th July, I raised my first complaint to Airtel stating that I had recharged my DTH account before the due date. The payment was made via Paytm and the transaction was successful from Paytm’s side. I called airtel and provided them with the transaction id as well. They said it will be resolved in 24 hours, it’s a technical issue at their end. 24 hours go by and no resolution. I call again and for the first 5 times the customer executive puts me on hold for no reason and doesn’t come back on line. They keep disconnecting my call while I’m still speaking. They connect me to the supervisor who is just as unhelpful as their junior executives. I’m writing this complaint on 20th July and this is still not resolved. We still have suspended services, there is not a single person contacting us to try to resolve our issue. This kind of service is appalling.

Airtel has sent me a message saying VEMES have been activated on my number even though I haven't activated any such service and they have deducted the charges from my balance. Highly unacceptable on part of Airtel. have sent a deactivation request. But will the charges be reversed

I recharge my no. with 169 RS. In which I have to get unlimited local and STD calls and data .but I didn't get unlimited pack.when I talked to customer care, they told me that this recharge is only for data not for calling, one person told me it's only for new 4g handset.and the head person told me that this recharge is not for your no. Eveytym a new person told me a new story.I am attaching the recharge scrnshot which shows your recharge is successful.
Please solve the issue.

I want to know about my Airtel prepaid number[protected] which is name ajaykumar prataprao shinde full history of last three months calls and sms may june and july 2018.in that company havnt any way to find personal history of number.i have tried more times but not succeeded.please help me..my email id is. [protected]@gmail.com

Hello,

I was using the docomo sim card [protected] due to net slowness i had converted to Airtel. After change of service from docomo to Airtel it was working good for starting few months after that it is working very slow.

I am unable to use entire my net pack due to slowness . In the mobile network it is frequently change its symboll like H, 3g, 4g and ! .
I always preferred around 500 net pack but it is worthless. It is always finish in 2 months and daily i am able to use only 500mb data remaining 1gb data loss .

I am unable to see 4g speed in Airtel till now after using 500rs net pack in motog4 mobile. How Airtel can say that they are providing the highest speed net in world ?

I have paid execissive regular bill of post paid mobile [protected]thrice in this month but again and again demanding dur amount which is not due. May be due to porting or hacking by someone. It should be resolved immediately. Porting processed as soon as possible.Iam paying regular bill per month nothing was due. One bill in a month is rule for post paid but four bills in a month after payment of first bill. Unauthorised billing is being done by Airtel. Consumer court may be needed to resolve this problem of excessive billing. Baldeo Puri. [protected]@gmail.com

I have an Airtel Hotspot connection. From past one year i am facing issues with the device. The battery is faulty and it does not work properly.

I went to airtel store they asked me to go to service centre. When i reached there they asked me to go to "Zeta" service centre as the device has some battery issue.
I visited a store in Noida (Sector 18) as per the list provided but there is no such service center.

I also tried to contact another reachable store but the contact number does not exist.

I am fed up of following on this issue. Now i want someone to get this device replaced and provide me with a new device.

Dear Sir,

Myself Yash Chitroda residing at Devipada, Borivali (East), Mumbai - 400063, would like to inform you that from last 1 Month my whole area is facing network issue there is no internet connectivity... made several complains to customer care regarding this but only outcome i have received is we will fix it soon... but till date no one has taken action

Request you to look into the matter & reslove it at earliest

Thanking you

Yash Chitroda
[protected]
Airtel Prepaid Customer

Hi, I have hotspot with airtel sim, number: [protected]. this number linked with my alternate number: [protected]. In april-May, i got a bill of Rs.5663.76. I called them up for asking why is that so.? There customer care executive said that i have changed my plan (which I didn't requested nor I was not informed about it ) and for that plan, bill is the annual one. So i told him, nobody called me regarding this nor i received any sms or mails....

I have received a call from airtel support team when i did the port message to 1900 which was at 11th July 2018.

I have problem with recharge scheme and network.They have promised me to give unlimited calls along with 100 SMS per day and 2 GB data valid for 28 days in the recharge of Rs.99/-.

After that team told me to do same recharge from retailer and it would initiate to back end team once you recharge from there.

I have done all this thing and now they are continuously making me fool, logging different tickets to resolve my issue.

If you are not eligible to give such offer to my number so why you gave me false commitment.

Today i have received a call and they are telling we don't have such offers u need to write a mail to nodal officer.

Hello team,

REG: Airtel 4G Sim not delivered issue

I have ordered free AIRTEL 4G prepaid SIM online .
I didn't received any sim but recieved message as DELIVERED AT YOUR PREMISES .
It happened twice in a week..
Even if I call back the number they are not responding.

What a great SERVICE.

Please resolve my problem ASAP

Thanking you
br...

Adofgame is a big fraud. Oneday suddenly i found out Rs120 was deducted from my account due to subscription of Adofgames which was done automatically, without my consent. This is a pure fraud and a scam. Adofgame must be shutdown immediately and all its officials should be investigated.Deduction of Rs120 for a service that i never knew about and never wanted to have is a pure fraud.

Dear sir/medum
In the belgaum district chikodi taluka network problem is so much high, , network is very slow, calls are autometically disconnecting, , data connection is autometically disconnect or very poor data network, we recharged 4g plans but here data speed is some times only in MBPS. oterwise always its in just KBPS,

I have purchased samsung s9 plus from airtel online store . While purchasing the phone offer was reflecting like 80gb of data per month, amazon prime membership, 1 year mobile protection plan ...after I received the phone my plan has been automatically changed ..it became 40gb of data no membership ..No airtel secure plan ...after calling to customer care it was a worst experience no response ...as a customer I'm suffering not company ...after paying a amount of 2799 every month den also I'm not receiving the service I'm liable for ...While paying the da bill u guys never say this time we couldn't provide u better service pay less amount ...and u expect us to pay full bill amount ...and don't provide any service ..it is a fraud, misleading information given to every consumer ..please friends don't believe in airtel... they have 2 different colours...

Recently I have noticed that Airtel is deducting money from my prepaid balance of prepaid mobile number [protected] for a service called WHATSMOB. I am not even aware of this service, without my knowledge and consent they just started deducting the balance.

This is totally a fraudulent behavior of the company and they are looting the people without any ethics

Airtel online ke name se mere pass phone aya jisme mere se kaha gaya ki hum airtel online job se bol rahe
hai aap job serch kar rahe ho amine kaha ha to unhone mujhe bola ki aap ki resume humre pass aya hai short list ho ke to aap ko job karna hai to maine bola ha to unhone mere se 2000 ruppe registration ke name se paise le liye uske baad unka phone mere pass aya ki aap ka paisa mil gaya hai aab hum apko agrement
form denge jisme aap ko sign karke hume sign karke scan kar ke hume mail karna hoga humre id me maine bhej diya aur uske baad unka koi phone nahi aya us din next day main phone kiya to unka kahna tha aap ka mail hume mil chuka hai

aur jo wo mere ko kam de rahe the wo ye tha ki aap k0 humre portal me kam karna hai id passward diya jaye ga .
Aur aisa kuvh bhi kam nahi diya gaya aur mere se paytm se paise liye gaye jiska no hai [protected]
total maine inko 5565 diye hai jo mera ye kha gaya
aur jis no swe mughe call aya tha ye no
madum nikita ji [protected]
vineet panchel [protected]

ye logo ne mere sath fraud kiya hai to inke upar karwahi ki jaye mere pass inka voice record save hai agar jarurat padi too de sakta hu

thanks
deepak kumar sahu
[protected], [protected]

On my phone few services are activated automatically without any subscription. Every time balance debited .
It feels like they are cheating and making their money from these kind of frauds. The problem is not with me because I already knows about these frauds but all this happened with my father .they are not so highly qualified and unable to know that why all these charges are debited.

I recharged my number with 69 rs pack (all locals and std calling free for 20 days) on 18th of july which is not activated immediately and in this perception i made some callings and i lost my balance . when i called to your customer care exective on 19th july he then activated the plan but when i asked him about reimbursing my lost balance he cut the phone abrupltly and rudely . i am sorry to say but i used airtel first time and you provide the worst service. And i will never ever use your services again.

Dear Team,

Good Day!!!

I have submitted Porting request (Port Req Description : Mumbai Airtel to Bangalore Airtel) on last week (12th July 2018). After that airtel executive has called me and explained there will not be any discontinuation of network during morning time as well as airtel will inform prior regarding the porting activity.

But your technical executives did the porting on peak morning hours (ie, 11:00AM IST to 02:00PM IST) that also without any intimation. I was shocked in the morning while seeing there is no network, after that I went airtel store from there I came to know you are doing porting during morning hours, also he told me very important notice "If anybody is using Airtel Network they should have secondary number (other network) for facing airtel disaster period". Its very pathetic situation which customer cant do anything.

Requesting you to kindly let me know what was your downtime period? Is there is any communication regarding porting? Is it airtel will be doing porting only in the morning hours?

Looking forward your valuable response on this.

Thanks in advance.

While talking in phone call sudden the call is disconnecting due to network failure ..not one time so many time this was happen ...i am very much disappointed with Airtel ..understand the problem if we are in important client call if it is sudden disconnected how you will get frustrated i am experienced about this..please take the necessary action on Airtel .

I hope we will get response.