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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 738

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M
Meenal222
from Bengaluru, Karnataka
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broadband connection not activated even after 12 days!!

Address:560043
Website:Airtel.in

I had opted for a new Airtel broadband / fixed line connection on 29th June 2018. The sales person had promised a quick (1 day) installation and activation for a 100 Mbps connection at my residence. They also offered a 6-month plan for the same and I ended up paying for it upfront.

That was 12 days back now and I have been facing complete irresponsibility and un-professionalism from Airtel customer care and service personnel...
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S
Syed1212121
from Hyderabad, Telangana
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mobile data not working properly

Address:Hyderabad, Andhra Pradesh, 500059

I'm having full network, but not able to access Internet!.. I have 2 Airtel Sim cards.. using Airtel since 2003.. didn't have any problem till April.. from then I'm having this problem.. when I call Airtel they say we will resolve this problem till some date but nothing is resolved
Please resolve this problem as soon as possible.. I'm not the only one facing this problem.. when I am calling Airtel they say that there's no indoor...
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P
preethi bv
from Gurgaon, Haryana
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airtel broadband service in bangalore

Address:Bangalore, Karnataka, 560068

I requested online for new connection in my area and immediately i received 5-10 calls from multiple people to provide docs and payment.they literally haunted me for payment without even showing their faces and forced to share the docs over whatsapp. as i rejected to pay they came to home and then made us pay the amount. even when one representative is at home taking payment one more person from airtel called and said he is ot authorised...
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A
Abhilash Thulsidass
from Bengaluru, Karnataka
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recharge benefit/refund not received

Address:Mysore, Karnataka, 570009

I recharged my phone on MyAirtel on 14 June 2018 for Rs. 448. Including Promotion, I paid Rs. 403 for the same through my PhonePe Wallet. I repeat, on MyAirtel and payment through PhonePe wallet. The payment was a success and have confirmed it with PhonePe but the MyAirtel app showed that it was a failed transaction. It has been almost a month, they've not cared to refund my money. I receive the same email, every single time I mail them....
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M
Mohinder Kumar Patni
from New Delhi, Delhi
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overcharging by way of late fee on broadband tel no.40451106

Sir

I had applied for a broadband connection and the said connection was provided on 27.05.2018. At the time of registration I had given a cheque of Rs.5428 being six month's advance rent. The connection was activated on the day of installation. However the said cheque was lost by yr deptt. and even after assurance that the matter is being looked and will be resolved within 4 days my connection was deactivated. I took up the...
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R
Rajesh Bawankar
from Chandigarh, Chandigarh
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dish tv set up box

Address:Tiruvallur, Tamil Nadu, 600077

I am using Airtel DISH TH service in apartments...ID number is [protected]... we are having common dish in our block .. 7 -8 flats are using .
I have communicated to airtel customer care dept on 2nd Jun on set up box issue .. It is continuously going in download option. Engineer came on 5th Jul but not explained the problem and said that it is maintenance issues and set up box issue ... I spent 4 hrs 05 mins for follow up... I am sending...
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V
Vatsala Manohar
from Chennai, Tamil Nadu
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sim lost and new sim not activated

Address:Chennai, Tamil Nadu, 600073
Website:Airtel

I lost my phone along SIM with phone number [protected]
So I applied for a new SIM with same number and installed it in my new phone yesterday at 4 pm
But my SIM is not yet activated even after 24 hours.
I have been a privileged customer paying my postpaid bills regularly but now I am dissatisfied that nobody is helping me to activate my new SIM of same number [protected]

Kindly help me out to activate my...
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P
preethi bv
from Gurgaon, Haryana
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airtel broadband service standards

Address:Bangalore, Karnataka, 560068
Website:airtel

This is the worstest service provider I have ever faced. I raised a request for the new broadband connection. Immediately I received calls from multiple people from Airtel asking to pay the intial amount for broadband connection. Few guys did not even come home and ask to forward the documnets over whatsapp and pay amount before 1 o clock same day. Its a market where everyone shout their products but everyone from airtel fighting for payment...
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S
Satish B
from Bengaluru, Karnataka
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broadband connection delayed

Address:560058

We have requested for Airtel broadband connection on 29th-June. Even my neighbor has the same connection so we thought it would be easy to get connection. On 2nd July their executives came and took the application and 500 Rs. from us. CEF no: 80135843. They promised that the connection would be given with in 24-72 hours. However, after 10 days also we have not received connection. Every now and then airtel people call and enquire as if they...
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N
Niriksha Jha
from Bhagalpur, Bihar
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4g sim not activating

Hi, I changed my aitel 3g sim to 4g tomorrow.After a confirmation call I received a message saying that the 4g sim has been activated and then the network of my old 3g sim was disabled.. but the 4g sim was not activated and still showing emergency calls only.what should i do now.??is there any way i can get my older 3g sim to work??? please reply asap.....
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P
Paresh Vyas
from Ahmedabad, Gujarat
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getting wrong message from the company

Address:382481

I am getting these messages from a$-tfarot that "callcost:rs.0.00 duration:00:00:13 bal:rs.159.60
And my balance is actually NOT deducted. but I don't know what the hell is happening with my sim card or my phone. I am getting these messages since last month fix this prob;em right away airtel owners, you don't know what you'll be facing after doing this with ur customers...
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K
Kishan Gayari
from Udaipur, Rajasthan
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on android phone 4g sim is not working

Address:313001
Website:bhad me gya sim card tera

I have a 4g sim i've done the recharge of rupees 148 on 10/07/2018 on my android phone no coverege no network in my phone two time restored my phone i've change all settings my phone but network is not working in my phone i was planing to port my jio sim to airtel but leave it. have to think again...
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P
Priyaak
from Mumbai, Maharashtra
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extra charges in bill of 5 june- 4july 2018

Address:411052

Sir,

I have changed my plan on 6th July 2018.
My previous plan was advance rental plan, which gets renewed in every July.
I was waiting till July to change my plan as the plan charges (999 ) per year.
I have changed my plan to 399 but still my bill generated included the advance rental charges also.
As new plan is activated the old plan should be deactivated by default as per my knowledge. br...
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R
Rashi Sureka
from Mumbai, Maharashtra
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data balance- international roaming

This is in relation to the International Roaming Services activated on my number for 30 days, wherein it provided that i am allowed to use 5 GB data on my number. However, Airtel plays very smart and doesnt inform the customer if the data balance is over or you have exceeded the same. One cannot even check the same on the app, since the same shows the local data usage. I have received a bill where I have been charged for using 1.5 GB data...
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D
Dsafhjk
from Ongole, Andhra Pradesh
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I can not use my data

Address:Guntur, Andhra Pradesh, 522006
Website:Complaint Airtel service

What the ### what the hell is going with Airtel service and your customer agent supervisor pavan Kumar from Hyderabad begam pet what hell he is talking with customer not even a respect to customer this what your training you will training for two months this is the training you give for two months talk irrespectively to customer for I have got angry if he is here I gonna slap him once nasty fellow I am using data by paying money not for free...
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M
Mani777
from Delhi, Delhi
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there is no outgoing calls or internet facility on my sim

Address:Ranga Reddy, Andhra Pradesh, 500088
Website:www.airtel.in

I am unable to recharge my aortal prepaid number which is [protected] since last 5 days i.e from 3rd July. I tried recharging by all means, by internet banking, by my airtel app, my going offline airtel store, by paytm, etc but it fails every time and every time my money gets deducted from the account . I have raised so many complains with airtel, called customer care so many times, but every time they come up with new time line that it will...
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S
Sehtaj
from Adampur, Punjab
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money debited but can't reached to the owner

I had paid Rs.1253 on July 3, 2018 to Amazon.in and the money is failed to transfer and my order is cancelled and they the Amazon are saying that they can't got the money . So, they cancelled my order but it is debited from my account . The Amazon.in customer service are saying that it is the bank issue and bank can only solve your problem and the debited transaction id is[protected] and My account no. Is [protected] from which the money is...
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S
Sangeetha Prasad
from Ongole, Andhra Pradesh
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call messages

Address:Prakasam, Andhra Pradesh, 523001

Hi i am using unlimited calls plan of rs.399. i have been receiving messages from A$-TFAROT containing call details such as call duration call cost etc., of last call that i have not made. this is bothering me a lot. i feel that something wrong is happening with my number. please see in the matter and take some action. i have been trying to call the customer care but i couldnt talk to the customer care executive. please resolve my problem...
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S
Subodh Kumar Nayak
from Burla, Odisha
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very bad network issue

Address:Khordha, Odisha, 751017

From the last 1year I m facing such type of poor network issue Everytime, I m living in a Porsche area and it is the center of bbsr where every other networks are good but Airtel so poor network, I m frustrated, I m Airtel user since ten years and all my friends family everyone using Airtel and have same complain, many times I have gone to Airtel care next to my home but from there no response so lastly want to change my SIM, or else do something...
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V
VILAS ANANT SAWANT
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

need refund my access payment

Address:Mumbai City, Maharashtra, 400080

Dear Sir,

I have registered my request with reference number SR80097643 on 7/10/2017 for Deactivate my Airtel Mobile No.[protected].
and from your side that was closed on 13/10/2017 but still the billing cycle is continue with this number, So We are requesting you that Refund my access payment from November 2017 to till date.

This is your mistake you are not deactivate my number and I also attached the...
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