Airtel Complaints & Reviews

Airtel - one of the rising mobile communication companies of india has developed a scheme to “loot” public money. The “auto renewal system” in which they will activate a certain scheme after a certain period without even notifying you about it. They have this system for sms pack, internet pack and what not because they think public money is not a concern for public. Even after we inform clearly not to auto renew still they auto renew plan by saying we have to deactivate if we dont need... Shame on airtel to loot customer in such way
Sachin shah - mumbai

Sir,

I, Dinkar Chitranshi am holding a postpaid Airtel number [[protected]] of Noida, Uttar Pradesh. For the couple of months I've been trying to get a booster pack of 2 GB deactivated from my plan but the airtel service people only assure me that it will be done in half hour without any credible action being done at their end. Every month I'm forced to pay Rs 117/- extra on my plan because the Airtel service people are not deactivating the 2GB booster from my plan.Currently I am outside India and there is no option while using 121 service to deactivate this booster though no internet facility at this number but still boosters is running without use.

You are requested to immediately cancel the 2GB booster from my postpaid plan otherwise I'll be forced to change over to a different service provider and file a complaint against Airtel.

Regards,
Dinkar Chitranshi
[protected]
dinkar.[protected]@gmail.com

I had raised a request for aitel broadband, a representative from airtel followed up and and provided me the details on document required, also assured me the connection will be set up same day if the payment is done before 2:00pm.
Following the instruction, i did the initial advance payment via online, after that there had been no follow up, no response to calls and text messages.
What i am bothered is why a false promise was done if the connection could not have been set up on same day.
Why there is no pro activeness after the advance payment, is it only to get the initial payment false promises are made.
I am seriously doubting on you services and promises. First impression is bad.
4530620 was the id shared for payment.

If it is difficult to keep up with the services you promise, i would request for my deposit back

This is to bring to your kind information that i am currently using vodafone and air tel is generating port request on its own without my consent.
On call also i denied that i dont want to switch to air tel but every second day i need to message to stop port.
This is mental harassment.
Ans also after sending stop port messagehow can they generate port request on own. Its really annoying.
Please provide solution

I am using a Airtel 4G prepaid sim for my mobile. From past 15 days, the internet is so slow that, even an application takes so much time to open. I have recently made a recharge of 558 rs for 3gb data per day for 82 days and now I am regretting, why did I recharge rather than porting to Vodafone or some other network.

As noticed me time to time by massaging my current plan of rs 498.00 is. Going to be expired today 6 pm as i. Hv recharged my acc at.6 pm and according to rules it. Should end 12 am when. My 90 days will. Get over instead. When. I. Rechagred my money. Got. Deducted and when. I. Had talk to ur executive they all. Are jst miss guideing. Me through different excuses. Dat. Too silly. Ones i am satisfied with customer. Service. I. Want. My. Problem. To sovled othr. Wise i hv to switch my no to anothr operater
I hv proof msgs of. Airtel dat mine pack. Is. Gettimg. Over. On.23july. At.12 am and few of. Ur executive said iys already. Been. Over. On 22nd. July. I. Mean. Really is. Dis. A. Joke or what i am. Sending files in. Attachmnt.
Thank you

Dear sir, i have done a transaction of 10077 rupees to a fees deposit sbi account but the amount is not credited in sbi account and debited to airtel payments bank account. I gave all proofs to airtel customer care service and an email from sbi in which they said that they have settled the amount with airtel still airtel are not giving the amount to me. Kindly help me.

Pichle 3 dino se 5 bar call kr chuka hu na to complain number dia h koi na hi koi call ya reply aaya h av tk koi 4 hour khta h koi sham tk wait krne ko to koi kahta h sir apki complaint high level pr dal rhe h but koi kch ni kr sb apne apko bacha rhe h aj ke bad me to souchuga ni jindgi ne airtel or na hi lgane dunga khi bhi pure relation me or or pure gaanv me kisiko bhad me jao airtel

I am not able to use internet in my home and office also. It always swithes between 2g 3g and 4g. Which is very annoying and in my office there is no 4g signal which disturbs me very much bcz i m spending more time in my office and face call drops every time. Please improve ur network in the above said location otherwise i will be switch to jio bcz jio established a separate tower for our company and giving much more seamless expriences.

My airtel mobile number is registered in himachal pradesh but i works both in himachal paradesh & chandigarh so while on roaming there is zero speed of internet. I registered many complaints about slow internet speed while on roaming but the problem still persists. So please solve my problem otherwise me & my family members will port our airtel numbers to other network.

I am using airtel network and i recharged for some xxx rupees 45 days ago. Today i received a promotion call from idea. The person in the call verified my name and said that i am using xxx plan from airtel and in idea they are offering the same plan for some rs. 280. I asked her how she knows what plan i am using and she said they get it from airtel database. This is how airtel shares the customer details to others?

I got call from this number..

[protected]

One month back, airtel called me with an updated plan whereby i was told that, i will get an upgraded speed of 100mbps if i pay 6 months advance which was rs. 9027. I paid it via my airtel app immediately and i was told that a technician will visit my premises and upgrade the modem within 3 working days. One week passed and nothing happened. Called customercare multiple times. Everytime, i was promised that it will be resolved but nothing happened. Finally, the airtel technician from the area called and said that they cannot give upgraded connection because of technical limitations. I requested that my money be refunded which customer care agreed to and said it will be process d within 24 hours. This was 1 week back. Nothing has happened. Called them again and remided multiple times, but they rhave still not refunded the money. How can i file a case of cheating against them?

Dear sir myself kuldeep gupta from ludhiana, punjab my contact number is [protected] which is now postpaid connection of airtel. I am using this in airtel postpaid from 17 july 2017. This ia a normal number. But company said this is vanity number and in this month bill generated as vanity number bill amount 12107 rupees (Twelve thousand one hundred seven rupees)
Regarding this bill i did complaint many time to airtel customer care...

I was not happy with vodafone and decided to port my number to airtel, i also paid upfront for my package. This was done at badra communication, 253 gst road, chrompet, chennai 44 cash receipt no 11491 dt 13.07.18 for rs 495/-.

On the day of actual porting 19th and later on 20th when i kept calling them over phone to activate there was no response.

When i went in person the senior most person sitting in the shop was very rude and said that they will not pick the phone if there is a customer in front of them.
Fair enough but how many times i should call. Cant they call back when there is a call recd by them so many times for 2 days.

Arude welcome to airtel.

Very very worst airtel.. No 1 fraud company.. Am order google pixel 2 from july 7 mrg 8.38. Still now am didn't get any response from airtel.. My complaint still open from july 13 onwards to still july 23rd.. Am going to give complaint about my order.. Am called to airtel floor manger four times there saying simple answer u will get by within two days but am waiting more than 10 days... Fraud company

I had recharge my mobile no [protected] on 3rd may 2018 with rs 50.00 it was already had some balance of around rs.20. After recharge i had shut down the mobile phone device till now. Today on 23rd july 2018 when i checked the balance it is showing rs 7.77 only. What a great service? Do they charge for switching off the mobile. When contacted on customer care service at 198 a lady answered "we can tell on the problems when recharge done with in 72 hrs" and disconnected the phone. Although i dont use this number regularly but i recharged it for emergency and to keep number running. But it seems they have started to cover their loss incurred after jio entry by such tactics. Now i will not recharge it. Let it close. - h k sharma

First of all, i'd like to put this to your notice, that airtel has been playing with it's customer by simply activating services without the notice of the customer. Sadly for the past few days, a service called icon service has been deducting my balance. I tried every possible way to stop this service, however airtel is not giving me any option to stop this service.
Please look into this matter.

We have to inform you that we have ten connections ([protected], 32, 34...)under CUG. But we are facing lot of problem regarding network last one (1) year .

We have already lounged so many complaints regarding network. But the problem is as it is. All the time your Technical team solve it only for two or three days and after three days problem is same .No one solve our problem.

I think airtel is one of the most worst mobile networks company in our area and also you have no any trained technical person, who solve our problem

Please confirm us whether our network problem solve or not

I have a plan of 20 GB data and balance of the month gets carry forward to next month. My balance at the start of Jul month was 38 GB and I have hardly used 2 GB of data and now the balance is showing 19.94 GB, which is incorrect. Where is the last month's balance?

This network is so ### that for an otp you have to go outside of your house. You can't talk inside your house. If you want to talk walk for 500 meters to get the network. Forget the 4g. There is no G at all. Worst airtel with a poor management which can be seen while entering to this side. Below 30% customer satisfaction rate. What a performance by BHARTI enterprises and Bharti Mittal. #worstAirtel #[censored]Airtel #poorBhartiEnterprises