Claimed

Airtel Complaints & Reviews

2.1
Updated: Jun 10, 2026
Complaints 54802
Resolved
21980
Unresolved
32822
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 739

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kritigya Sharma
from Gurgaon, Haryana
Jul 25, 2018
Report
Copy

In my area the airtel network is very poor. And network shows no service as a template on network bar. It's is very poor in data also. And we are calling to customer care, they ignore the our complaints and do not give any updates of our complaints. It is very unexpectable activities shows by company and i'm suffering these problems from many times and they charge money o[censored]nexpected big amount and we are give these amount on timely but they are not hear any problem
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    PURBALI SINHA
    from Bengaluru, Karnataka
    Jul 25, 2018
    Report
    Copy

    Address: 700156

    My number is +91 [protected], whenever anybody calls me or i call anybody, the person at the opposite end is not able to hear me. This is only because of airtel network issues and i am facing this for the last 2 months.
    I also checked my headset inserting other network provider sims but all are working except this airtel sim.

    Requesting strict action from your end in resolving network issues as it is very difficult to reach a person when i am in serious need of somebody.
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sandeepverma5522
      from Pune, Maharashtra
      Jul 25, 2018
      Report
      Copy

      Address: Ujjain, Madhya Pradesh, 456335

      I am unable to make outgoing calls & internet access but incoming is ok..

      I am port my sim from idea to airtel on dated 18/07/2018 of my number [protected].

      On this day (24/07/2018) sim activated but outgoing not started. I contacting many times to your costemer service number 121 and 198 but now not able to contact

      I am facing many problems from a week

      Help plz
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        denu14
        Jul 24, 2018
        Report
        Copy

        Address: 457001

        Dear Sir,
        I have an airtel prepaid sin card since 2016 and since June 2018 it is not connecting to the network as I work in Saudi Arabia your customer care executives have not been of much help after mailing them many times they called me for information and now the following letter they sent me.As I connect to network I get this sign🚫 before June I was able to connect to stc network in jeddah now I get the sign🚫.Is there anyone who can address my issue as I will only be back in india on October and I don't want to loose this number also it's a life time validity so how can it just stop working after having recharge amount in the card.
        Thanking you in anticipation,
        Denise Nash

        What seems to be the issue with my phone no-[protected] this is regards to my reference no CCNOR[protected] which said the issue would b resolved on 23 by 4pm n still no reply from you.

        Regards
        Denise nash
        Airtel customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shivaji Chowdary
          from Coimbatore, Tamil Nadu
          Jul 24, 2018
          Report
          Copy

          Address: Anantapur, Andhra Pradesh, 515721

          Hi i am shivaji, mob no [protected]
          When i decided to leave airtel so i made request for port to another network.
          Immedeatly after that i received message and call from airtel about new offer rc 99 i will get unlimited call and 30gb data with validity of 28days at 2.11on on 23 jul 2018.
          Based on that i made recharge with 99. But i did not get the same offer. When i made a contact with customer care regarding this, they said above offer was not eligible on my mobile no, even i clearly told them that i have received sms they did not help me. I really had worst experience with airtel customer care representatives (Ramu and bala gopal) they are simply saying data is not updated we cannot do anything.
          If customer care service is not able to help customers then when can customet get help? And where can customer can be compensate for their losses?
          Screeshots of messages received and recharge made attached here.
          I hope i will get help regarding this.
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vishal Varghese
            from Attingal, Kerala
            Jul 24, 2018
            Report
            Copy

            I gived documents for migrating from postpaid on my number.by7o clock today evening post paid connection disconnected and when I inserted new post paid sim it does not worked I contacted customer care but their response is very bad they told me ask in store my situation is that I don't able to call or not getting important calls remember I am not migrating to other service providers just changing from postpaid to prepaid pls do the necessary with immediate effect
            Airtel customer support has been notified about the posted complaint.
            Jul 24, 2018
            Updated by Vishal Varghese
            Proposed mobile number [protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              godwin017
              from Kanchipuram, Tamil Nadu
              Jul 24, 2018
              Report
              Copy

              Airtel 3g speed is very worst. it slower than 2g network when compare to other network like idea. but you are advertising that airtel is fastest network . I have put 3 month data pack, so I am not want to waste that money for changing the network to idea Sim.. please take step to make it speed. otherwise I have to change my network
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                madmax4usam
                from Bengaluru, Karnataka
                Jul 24, 2018
                Resolved
                Report
                Copy
                Resolved

                Address: 560077

                Hi team,

                Incorrect number has been recharged from freecharge.

                Please find the details below :

                Number recharged : [protected]

                Correct number : [protected]

                Amount - rs 448

                Transaction id - [protected][protected]

                Requesting you to process refund or recharge the correct number

                I have already spoken to freecharge they say airtel has to do it
                Jul 26, 2018
                Complaint marked as Resolved 
                mamatha from Karnataka nodal office was excellent and very helpful but the same cannot be said about any airtel office or their pathetic customer care
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Pkumpooja
                  from Palampur, Himachal Pradesh
                  Jul 24, 2018
                  Report
                  Copy

                  Hello im sorry to say ur representative dont have manners to talk dont have knowledge of service and system you use. Seems like representative want to leave the job that is why he talk like no fear and reply rude . Name of the representative is Dinesh i shared my feedback for him as well.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Khemchand Marwadi
                    from Mumbai, Maharashtra
                    Jul 24, 2018
                    Report
                    Copy

                    Address: Thane, Maharashtra, 421202

                    I had network issue on 24/07/2018 since 10am. I went to airtel outlet which is on dindayal road, dombivli west - 421202. There was a guy whose name is sopan. I asked him about network issue. He said network issue will resolve in half n hour. So i was waiting in airtel outlet. After some time he started using bad words n threaten me. After some time lady entered in office who was franchise owner. Then he started shouting at me n that lady too was taking his side only. What kind of behaviour is this in service industry? I really felt very low that i am paying for service and if any issue arise we can not even talk about it.
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      gdas2402
                      from Kolkata, West Bengal
                      Jul 24, 2018
                      Report
                      Copy

                      Address: Kolkata, West Bengal, 700071

                      Sir,

                      We the steel authority of india ltd, central marketing organisation, eastern region is having corporate tie-up with airtel for cug mobile connection. All the connections had been taken from airtel store at 46, everest house, j. L. Nehru road, kolkata-71. We are regularly making payment to the monthly bills raised by you within due date through neft. The utr numbers are also being confirmed to your above store. Inspite our regular payment within due date, one of your executive sri dibyendu chakraborty often send message to the subscriber bearing mobile no: [protected], sri goutam ghosh, who is in the general manager of our company.

                      Today, at around 1.30 pm he send an sms in quite offensive language stating that "if this number is so important than why you not make the payment on time??? Immediately after 2 minutes he send another message"i have bar your number, please, make payment of rs 13680.53/- and call me to unbar the line. Thereafter, i spoke to your executive sri dibyendu chakraborty and found that your people didn't update the payment details in your system, for which your subscriber steel authority of india ltd is not responsible. This i have explained to him, but i was very shocked with his behaviour and his language. Rather, he threatened to disconnect the above line. Therefore i would like to know, is this your ethics and also like to know is it the way you behave with your customer.

                      Hence, i am hereby request to kindly take appropriate action at your end and try to provide satisfactory service.

                      Thanking you

                      Yours faithfully
                      For steel authority of india ltd

                      Gautam das
                      Sr manager (P&a)/er
                      Central marketing organisation
                      Regional office (Eastern region)
                      Ispat bhawan, 3rd floor
                      40, j. L. Nehru road
                      Kolkata-700071
                      Mob no: [protected]
                      E-mail: [protected]@gmail.com
                      Airtel customer support has been notified about the posted complaint.
                      I am live in UAE I am using Airtel I use data recharge but no internet connection how to work my internet pack solve sir
                      The e-mail id, that is registered in my account, on which you are sending the monthly bill of postpaid, is incorrect, so change my e-mail id.

                      My correct e-mail id is :- " santosh.[protected]@gmail.com
                      Santosh N I's reply, Jul 19, 2018
                      Phone/Mobile Number: 9108511955

                      Hi

                      The e-mail id, that is registered in my account, on which you are sending the monthly bill of postpaid, is incorrect, so change my e-mail id.

                      My correct e-mail id is :- " [email protected]
                      I have been recharged my mobile online with rs 47/- but balance not affected.so kindly resolve the issue and do the needful.call centre also not responding.

                      Mobile Number [protected]
                      We are located in Jayanagar 2nd block, Bangalore. we dont have Airtel Landline and broadband connection in this area . Mobile signal of Airtel also very poor.

                      Kindly inform to concern team and try to solve the issue.
                      Helpful
                      Found this helpful?
                      4 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        rknutan
                        from Delhi, Delhi
                        Jul 24, 2018
                        Report
                        Copy

                        Address: New Delhi, Delhi, 110009

                        I want to register a complaint against a mobile tower installation in the residential complex on building 3/9, INDRA VIKAS COLONY, MUKHARJEE NAGAR, DELHI. There is radiation hazard by it because they fixed it on residential tower. An no objection Certificate is taken from owners of all floors owner before installation of the tower. And the big problem here is Building is getting Damaged by Vibration of Mobile Tower Electric Generator. Due to vibration Roof is starting Leaking and Roof Lenter getting Weak. I am attaching Damaged Building Images Please do the needful to save life of people who are living there.
                        Requested by:
                        Residents 3/9, INDRA VIKAS COLONY, MUKHARJEE NAGAR, DELHI.
                        1. Mr. KunalGaba, Owner of Ground Floor,
                        2. Mr. RakeshTalwar, Owner of First Floor, mob no.[protected]
                        3. Mrs. Shakuntala Devi, Owner of Second Floor, mob no. [protected]
                        4. Mr. Malik, Owner of Top Floor,
                        Enclose:- Photographs of the building.
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          mini micheal
                          from Mumbai, Maharashtra
                          Jul 24, 2018
                          Report
                          Copy

                          Address: Mumbai City, Maharashtra, 400078
                          Website: no more

                          There is no recharge at my mobile number.
                          The mobile number is [protected].
                          I did not even recharge it from www.airtel.in .
                          Not only was the recharge done from the shopkeeper.
                          Please request me to do my complient as soon as possible.
                          Add bhandup police station lake road bhandup west mumbai 400078.
                          contect Parson by Mini
                          mobile number -[protected]
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Smsarkar
                            from Kolkata, West Bengal
                            Jul 24, 2018
                            Report
                            Copy

                            Airtel is the worst mobile operator. I switched from aircel to airtel, it was my worst decision I ever made. Every time I try to open a page on my mobile or even with computer connected with wifi. It always redirects to one.airtel.in/reconfig page. Very disturbing.

                            I can not do any single work with their internet service. I called to the customer care, they are saying they we have removed it. Please visit our airtel store.

                            Now this is a daily issue, so they want me to visit their airtel store everyday by leaving all my important work.

                            Their mobile app is highly buggy, everytime i recharge i get double cut, double data get recharged & when I try to use the data pack, I can not because of this airtel stupid redirection thing.

                            I called to the customer care, to refund my money or solve my issue. They cut my phone.

                            I lost my money (Rs.98 + Rs.48), but it is a lesson, I will soon transfer my number to other mobile operator.

                            Airtel is SCAM COMPANY. Never use their services, especially if you are targeting to use their data pack or internet services.
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              praveenssm
                              from Jaipur, Rajasthan
                              Jul 24, 2018
                              Report
                              Copy

                              Address: Jaipur, Rajasthan, 302012

                              Vide confirmation dated 29.12.2017 it has been confirmed to us that gst number
                              08aapfs0914e1z8
                              Has been incorporatted in our mobile/land line.
                              But it has not been updated and we are not getting benefit of gst claim.
                              Company confirmation letter contents produced below:

                              On friday, december 29, 2017, 11:52:09 pm gmt+5:30, wrote:

                              Dear customer,

                              Greetings from airtel!

                              This is in reference to your email enquiring about the gstin updation for your airtel mobile number [protected] and [protected].

                              I am happy to inform you that as per the records, gstin has been updated as 08aapfs0914e1z8 for your airtel account.

                              Please note that the gstin updation will not apply for the bills which are already generated. However, the same will reflect in the upcoming bill due for generation.

                              Thanks for reaching out to us. Delighted to assist you.

                              Best regards,
                              Lakshmikanth a
                              Service specialist
                              Bharti airtel ltd
                              Airtel customer support has been notified about the posted complaint.
                              Jul 25, 2018
                              Updated by praveenssm
                              We wonder how untrained staff is sitting at Airtel Office. Whenever we remind they demand GST related documents again and again. We have already got confirmation of registering GST numbr 4 times from your side but number are not put up on bills/ not getting credits in GSTR 2.

                              Please note we are entitled to get GST credit from you since from July 2017. It is therefore requested to either credit GST amount from July 2017 or send us cheque of same amount otherwise we shall have no alternative except to put up our claim with District Consumer Forum.

                              Please note we are taking up this matter from July 2017 itself to your department on mail ID [protected]@in.airtel.com; and [protected]@in.airtel.com. Please check from your mails
                              When i recharge my mobile then automatic deducted my balance again and again, i not want any function or facility, plz solve my problem other wise i sweet airtel to other company
                              my mobile no is [protected]
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Manogya Gupta
                                from Bengaluru, Karnataka
                                Jul 24, 2018
                                Report
                                Copy

                                Sir,
                                This is to notify you that on 18th july i had asked for activation of my international roaming for 10 days costing 1199 which was unsuccessful on the first attempt. On calling up the customer care they asked me to recharge again and so i did but i still didn't receive the message for activation. So i called up the customer care again and they said both the packs have been activated and so i asked for refund for the first one which they are reluctant to give me now which is really unjustified on your part!
                                Airtel customer support has been notified about the posted complaint.
                                I recharged my airtel number using the online recharge app worth rs 199 the balance deducted from account but recharge was not successful. I am being fooled by your executive.no response from your side. Worst network i hav ever seen.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  E
                                  Eti Arora
                                  from Noida, Uttar Pradesh
                                  Jul 24, 2018
                                  Report
                                  Copy

                                  Address: New Delhi, Delhi, 110048
                                  Website: Airtel.in

                                  I was getting calls from this number by name of priyanka as airtel executive +[protected], for porting the number.
                                  I was in favour of the plan offered and accepted the offer. Airtel executive dropped sim at my address and did formalities of sms and all to 1901 for port.
                                  On which i got call from my service provider and they offered me even better plan than airtel. So i declined the airtel request for further go ahead to port my number.
                                  Now this girl priyanka calls me today and behaved very unethical and abrupt in the language and also threaten me that she will make my number discontinue.
                                  I want to make complaint against her for her behaviour and language. Airtel is an esteemed company and its ridiculous to hear such behaviour of its executive.
                                  Kindly help me in the above matter.
                                  Airtel customer support has been notified about the posted complaint.
                                  I spoke your executive to provide a bill for the updated address they are not able to support even after several request there is no point of talking to them
                                  i would like to speak to next level of execution
                                  Sir i am unanle to reset my mpin as i have forgotten the details that i have entered at the time of making account I request you to help me sor i have every other detail with reference number related to transactions
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    Janet Kithan Franklin
                                    from Khanna, Punjab
                                    Jul 24, 2018
                                    Report
                                    Copy

                                    Address: Jalandhar, Punjab

                                    Just a while ago received a message from airtel that adofgame has been activated in my phone which i never knew about it. They deducted my acc balance of rs 120 for the same. I want my refund of the balance decucted from my phone acc balance. This is totally a scam which has been running without the consent of the costumer. I want my refund asap
                                    I live in chandrapur, maharashtra ...Airtel 3G signal are limited only to city areas, , , , , and i live outside city ..our area doesn't catches 3G signal ...my area name is Krishna Nagar, mul road, Chandrapur
                                    When will 3G signal will catch our area...
                                    Please reply ...me
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sachin Shah1
                                      from Mumbai, Maharashtra
                                      Jul 24, 2018
                                      Report
                                      Copy

                                      Address: 400077

                                      Airtel - one of the rising mobile communication companies of india has developed a scheme to “loot” public money. The “auto renewal system” in which they will activate a certain scheme after a certain period without even notifying you about it. They have this system for sms pack, internet pack and what not because they think public money is not a concern for public. Even after we inform clearly not to auto renew still they auto renew plan by saying we have to deactivate if we dont need... Shame on airtel to loot customer in such way
                                      Sachin shah - mumbai
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        Dinkar Chitranshi
                                        Jul 24, 2018
                                        Report
                                        Copy

                                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                        Website: www.consumercomplaints.in/new_complaint

                                        Sir,

                                        I, Dinkar Chitranshi am holding a postpaid Airtel number [[protected]] of Noida, Uttar Pradesh. For the couple of months I've been trying to get a booster pack of 2 GB deactivated from my plan but the airtel service people only assure me that it will be done in half hour without any credible action being done at their end. Every month I'm forced to pay Rs 117/- extra on my plan because the Airtel service people are not deactivating the 2GB booster from my plan.Currently I am outside India and there is no option while using 121 service to deactivate this booster though no internet facility at this number but still boosters is running without use.

                                        You are requested to immediately cancel the 2GB booster from my postpaid plan otherwise I'll be forced to change over to a different service provider and file a complaint against Airtel.

                                        Regards,
                                        Dinkar Chitranshi
                                        [protected]
                                        dinkar.[protected]@gmail.com
                                        Airtel customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit