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Airtel Complaints & Reviews

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Airtel reviews & complaints page 739

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N
NamitaP
from Pune, Maharashtra
Jul 23, 2018
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Address: 400081
Website: airtel.in

I have a plan of 20 GB data and balance of the month gets carry forward to next month. My balance at the start of Jul month was 38 GB and I have hardly used 2 GB of data and now the balance is showing 19.94 GB, which is incorrect. Where is the last month's balance?
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    Sebashish
    from Bengaluru, Karnataka
    Jul 22, 2018
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    Address: Bangalore, Karnataka, 560066

    This network is so ### that for an otp you have to go outside of your house. You can't talk inside your house. If you want to talk walk for 500 meters to get the network. Forget the 4g. There is no G at all. Worst airtel with a poor management which can be seen while entering to this side. Below 30% customer satisfaction rate. What a performance by BHARTI enterprises and Bharti Mittal. #worstAirtel #[censored]Airtel #poorBhartiEnterprises
    Airtel customer support has been notified about the posted complaint.
    Jul 22, 2018
    Updated by Sebashish
    They are playing with you. I appeal to everyone stop using airtel network and other products of airtel. I recharge each month free pack. But full of money goes to there account and I don't even get a chance to talk for 1 hr per month. How bad it is you guys can imagine. Not even an hour per month I can talk. Because there is no network in most places of Bangalore. There is no internet services in most places of Bangalore. You can't be able to see 4g internet on your mobile. Nonsense useless network and company. 😤😡
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      S
      sanjeev_mimit
      from New Delhi, Delhi
      Jul 22, 2018
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      Address: 122001

      I am not getting internet service on my airtel mobile connection at all at my residence in sector 47 gurgaon since last 2 months. I have already registered my complaint but airtel did not provide any resolution and when i called them after 10 days they said they will look into it and not sure how much time it will take. When i asked them any tentative date they said it may take 1 week or 1 month too. On my request their representative visited my place any took all the technical details on hi equipment and said even he is not sure if someone will resolve it or it may take forever too. I did tweet too for the issue and got a message from airtel person to call customer care which i already did long back.

      My question is, if they are charging me full money since last 2 months then why i am not getting the expected service.
      Airtel customer support has been notified about the posted complaint.
      Jul 24, 2018
      Updated by sanjeev_mimit
      FYI, I and many of other people have already made many complaints many times to customer support and as per so called customer support they do not know when this issue will be resolved. If this is the resolution you guys provide on your forum by forwarding complaints to the people who cause the problem then it would be better if you scrap this forum. Utter useless !
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        H
        Hari Naidu
        Jul 22, 2018
        Dec 24, 2024
        This thread was updated on Dec 24, 2024
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        i am repeatedly receiving emails about a mobile ebill which i am not the owner

        Hello team,
        From last few weeks i have received 6 emails mentioning that my bill details has now been upgraded to ebill for online and easy access. It shows a number which i am not an owner of. Infact i have last used airtel number 10 years ago. Every time i recieve this email as mentioned in the email i forward it [protected]@in. Airtel.com and every time they respond as follows

        "this is with reference to your email expressing...
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        Joban Joy
        Jul 24, 2018
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        Address: 682312

        My wife Airtel sim is not working, some time i can use internet but outgoing and incoming i can't get.sim said to have been switched off or out of coverage area. since yesterday.Since yesterday, She have missed so many Urgent calls.I hope this will get you will find solution soon.

        [protected]
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          S
          Saudamini1967
          from Bhubaneshwar, Odisha
          Jul 22, 2018
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          Address: Puri, Odisha, 752104

          My airtel set up box doesn't get any current supply. Even after i switch on the power supply, the set up box doesn't get turned on. So, the box doesn't start. And hence, there is no connection to the tv. This issues persists since 15 days and the the customer care people are not helping. They haven't come for repairing even after repeatedly asking them.
          Airtel customer support has been notified about the posted complaint.
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            S
            srinivaspotharaj
            from Chennai, Tamil Nadu
            Jul 22, 2018
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            Address: Chennai, Tamil Nadu, 600097

            My name is srinivas and i am airtel customer since more than 10 yrs (Too bad). I had a problem sending sms (Outgoing only) and not a single network engineer at airtel customer care is able to solve it since 4 months. I think airtel doesn't care about their customers anymore except takes their money month over month promptly. Stop showing ads about no 1 data/network provider and start addressing customer care issues. Hope some one bothers to respond

            Regards,
            Srinivas p
            Airtel customer support has been notified about the posted complaint.
            Jul 22, 2018
            Updated by srinivaspotharaj
            Ph# [protected]
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              S
              Srumita Narzary
              from Vadodara, Gujarat
              Jul 22, 2018
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              Address: Vadodara, Gujarat, 390009

              I had taken international roaming of rs 149 as per which 1gb 3g/4g data was included for 28 days. However i have been charged rs 649 for every single day. Please clarify as 12, 940.79 bill even when i am on international roaming is not making any sense to me.

              If the package was for 149 why i am charged 649 every day?

              Regards,
              Srumita narzary
              Airtel customer support has been notified about the posted complaint.
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                A
                akash91
                from Jaipur, Rajasthan
                Jul 22, 2018
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                Resolved

                I took data plan "29 inr for 150mb 30days" a month ago.
                Yesterday i got message that my plan renew automatic and 29 inr deducted from my account.
                This happen without my consent. This morning same thing happen again.
                So finally i got 300mb for 58 inr 30 days.
                When i took that plan it's nowhere mention that it is auto renew every month.
                I call customer care they give me a no. *129*000# to deactivate this auto-renewal but refuse to give me refund.
                The thing is airtel deducted my balance without my concern at all.
                All i got a message that my balance deducted.
                I want airtel deactivate data plan 29 inr two time (Total 58 inr) and refund me the same immediately into my main account.
                Jul 23, 2018
                Complaint marked as Resolved 
                i receive call from airtel customer care and got refund. (i also mail the same thing to them) PS- they said that all airtel data pack auto renew at last date(though it's nowhere mention & that's the whole point) so if anyone reading this when you activate airtel data pack use *129*000# to deactivate data pack auto renewal. this auto renewal can't be found on *121# (start/stop a service) -(mail address i found on their official website.) thanks guy you are the best :)
                Airtel customer support has been notified about the posted complaint.
                i receive call from airtel customer care and got refund.

                (i also mail the same thing to them)

                PS- they said that all airtel data pack auto renew at last date(though it's nowhere mention & that's the whole point) so if anyone reading this when you activate airtel data pack use *129*000# to deactivate data pack auto renewal.

                thanks guy you are the best :)
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                  S
                  Santhosam Chidambaram
                  Jul 22, 2018
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                  My mobile number [protected]
                  My number is not working since yesterday. It is my primary number to all banking transactions.Kindly do the needful to reactivate ASAP and i am ready to pay if charges applicable.It will be very helpful for me. As i am in aboard i can't visit any airtel outlet. Kindly reactivate number.
                  . i can't register my mail ID because i am not able to get OTP.
                  I am not able to contact any costumer cate with airtel number.
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    anupam samantaray
                    from Dhaka, Bihar
                    Jul 22, 2018
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                    Sir mere area me airte ka network nahi rahata hai jise ki sabhi ko paresani hoti hai aapse mera request hai ki aap mera area me tower lagwaye approximetly 5 years se networking problem hai jo ki calling aur net dono me paresani hoti hai hamne aapke nearest retailer se bahut bar milla to usne hame sahi jankari nahi di and last i am requested to you please check our locality and help me for good networking
                    Airtel customer support has been notified about the posted complaint.
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                      R
                      Rajiv Ahluwalia
                      from Delhi, Delhi
                      Jul 22, 2018
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                      Address: New Delhi, Delhi

                      I had lodged a complaint with Airtel on 11th July 2018 on the issue of nil / poor signal at my residence . My complaint was acknowledged vide reference number 86394562 and assured that the issue would be resolved within 3 days . Regret that till date no one has bothered to contact me . The signal strength remains very poor and I have to go out of my house to make or receive calls .
                      Airtel customer support has been notified about the posted complaint.
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                        A
                        anand1002
                        from Bengaluru, Karnataka
                        Jul 22, 2018
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                        Address: 560078
                        Website: airtel.in

                        Hi
                        i'm P R VENKATESH. when i was living in Raichur, I had purchased an Airtel sim with a number [protected] and was actively using it till 2010 or so. But in 2010 Airtel relationship center office frustrated me for over 6 months over address proof id proof inspite of submitting same physically to the office. when they didnt heed my request to activate my pre-paid connection, i was so fed up and just purchased a new sim.

                        But surprisingly airtel has allotted a number purchased in my name to someone from karnataka. I feel being cheated by this organisation .

                        I have purchased a new sim reliance sim [protected]. I want an explanation from Airtel for allotting my mobile sim number to someone else. if the same number is cancelled and allotted to me, even now im willing to accept it. otherwise I wish to drag Airtel company to court seeking compensation for making me suffer all these days by cancelling allotted phone number to me.
                        Airtel customer support has been notified about the posted complaint.
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                          Hitesh Goenka
                          from Kolkata, West Bengal
                          Jul 22, 2018
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                          Address: Kolkata, West Bengal, 700156

                          My number is [protected].

                          I am not able to send SMS for three weeks.

                          I complained but got no solution from customer care.

                          Please look into this and solve the issue.

                          I tried restarting my mobile device. But didn't help.

                          I updated the messaging app on my mobile. It didn't help as well.

                          I tried messaging to different numbers. But the problem persists.
                          Airtel customer support has been notified about the posted complaint.
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                            Rajesh Rajesh Mahanti
                            from Jasidih, Jharkhand
                            Jul 22, 2018
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                            Address: West Singhbhum, Jharkhand, 833201

                            Airtel is a ### ### fraud network. its a fraudulent company providing 2G service on the name of 4G. its a traitor lier company with ### intentions to lure us to pay for what they are not providing. they are telling big big lies on tv advertisements about there garbage fraud company. they are useless all over indian useless garbage network. it must get suspended and atleast get ban in jharkhand region for providing garbage fraud ### service. i request TRAI and jharkhand government to please ban airtel in jharkhand because it is useless garbage and fraud company. they are not providing 4G service rather taking money of 4G. all garbage services must get trashed out by ban. Airtel deserves to be flushed out for providing garbage poor service and taking the price of high speed. i really request every indian to never ever switch to airtel ### fraudulent service. they are ### money suckers vampires they never care about there ### poor service rather only money. they are taking money from every indian as a fraud organization by providing us useless garbage ### service. we must switch to other high speed telecom network rather then this ### fraud traitor of this country.
                            Airtel customer support has been notified about the posted complaint.
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                              Aaquib Hussain
                              from Kolkata, West Bengal
                              Jul 22, 2018
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                              I have ported my number [protected] from Vodafone to Airtel. But there is no signal in that sim and my old number has stopped already. I am loosing my business calls and I am going to consumer forum against it.
                              This is such a bad service for postpaid users like us. We wholly depend on our phone.

                              Your associates keep bugging us about your plans and finally when we try it we have to face this. I urge you to start my number immediately
                              Airtel customer support has been notified about the posted complaint.
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                                Dr. Sircar
                                from Kolkata, West Bengal
                                Jul 22, 2018
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                                Address: 712201

                                I am Dr. Subhro Sekhar Sircar, Phone numbers are 89021844 and [protected]. I have prepaid connection and using the unlimited package of Rs. 448/-
                                Both the numbers have similar problems. Call drops, voice breaking, suddenly disconnects. I have 4G phones and 4G prepaid package. Internet connectivity is extremely poor. It is less than even 2G, most of the time no connection, download takes hours and roaming connection is also poor. 4G connection should have blazing speed. I have complained about your service couple of times to the Airtel Customer Care but no action was taken. Today I have to take separate Internet connection from a different service provider although I have 4G unlimited package. This has caused me heavy loss of time, money.

                                I considering two options:
                                1. Change the service
                                2. Before that go to Consumer Court and claim compensation.
                                Airtel customer support has been notified about the posted complaint.
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                                  Mith Jain
                                  from Mumbai, Maharashtra
                                  Jul 22, 2018
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                                  The worst network till now. I have recharged for 4G data services and in return i am getting none. There are no 4G network towers in this area as proposed by your open network team. Either i need my money back or the company needs to install 4G tower as soon as possible. I make sure that this issue reaches to your competitor "jio" and other network operators as well.
                                  Area - jawahar nagar, goregaon west
                                  Airtel customer support has been notified about the posted complaint.
                                  It's not just 4G, there are issues even on 3G with Airtel in my area in Pune. When I push my phone to 3G network, many a times I just get 1 Bar and poor network. Sometimes the network completely disappears and I am off the network.

                                  For me despite having high end phone, I can only use 2G relatively properly in Pune. Airtel network is indeed bad.
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                                    Pranabjyotid
                                    from Bengaluru, Karnataka
                                    Jul 21, 2018
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                                    Address: 781317

                                    I have 2 Airtel nos out of which one number had been ported from Vodafone few months back. Now both the nos are in roaming.
                                    Its very strange that both numbers can't make call to each other. I called Airtel customer care after all basic checks i.e. blacklist, block calls, reboot etc. Customer care mentioned "one of the number has call divert when it is unreachable and hence its not working". I disagreed though on this point but I had removed the divert while on the call, but still its not working.

                                    Rather than giving/providing appropriate solution, customer care associate left by saying it will work after 30 mins.

                                    Now my problem remain same, while roaming I am unable to make call from one nuber to other number and vice-versa.
                                    Airtel customer support has been notified about the posted complaint.
                                    Jul 21, 2018
                                    Updated by Pranabjyotid
                                    I tried changing handset as well, if there is any issue with handset, but found no issue. And I can make calls to all other nos except my 2 numbers.
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                                      Sharath mb
                                      from Bengaluru, Karnataka
                                      Jul 21, 2018
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                                      Address: 560004

                                      Here we are facing voice and internet service problem. The signal quality is too low. When we are in call we can't here opposite voice clearly and poor data service. The data work is 2g in bangalore basavanagudi. If its 2g in bangalore only what about the other city.. the network signal is three point for 2g and most off one or less for 3g. Its to difficult for browsing any thing with this airtel network. This areas worst network airtel
                                      I have issued complaints to airtel 2 weeks back but no response for that side. If its like this its difficult and plz resolve this
                                      Airtel customer support has been notified about the posted complaint.
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