Airtel Complaints & Reviews

Dear Team,

My Fastag ID: 34161FA820328AA02D5EF00 issued from Airtel Payments Bank for my hatchback KA53MA4430 has been blacklisted since they chose to move from Airtel Wallet to Digital Payments bank and they blacklisted the tag.

I have been paying double toll since Jun 2022 and i have raised two complaints, the most recent is with case ID : 16485628 which has been open since 2nd Jul 2022 and it is not resolved. I have provided them with every single documentation and multiple times and also have been on calls with them every second day asking for updates and they ask me to wait for 48 working hours.

I have spent an entire month waiting for a resolution and i dont trust that they would ever resolve this issue. Just to hear that they need additional 48 hours.

I also have an older case number 16409530 for the same issue that has also not been resolved.

Need your quick help in getting the Fastag deactivated and help me by allowing me to create a fastag from any other vendor.

Regards, Sachin

Mobile: [protected]

When I was in[protected]
Airtel has given an offer that "If you recharge 100 Rs 12 months then Life time incoming free" And I have recharged every month of Rupees 100 for 12 months . Initial days it was fine and it was not asking for me to Recharge .
Now a days it is forcing me to Recharge .

When I enquired in Customer Care they said - Plan keeps changing
if this is the case then why do you give such offers.

I recently recharged my Airtel mobile number through Amazon pay for 455 plan..the amount has been deducted from my account but the recharge is not reflecting in my number.I contacted Airtel customer support but they don't think the problem is with them and they didn't receive the amount for recharge.Could you please check what could be the problem? And refund the amount to my original method of payment

On 1st July 2022, Ive opted for a Airtel black broadband connection for the following address (servant quarter no.08, block- F, Saket, New Delhi 110017) and have done the payment for the same the following day in the evening through google pay (attached images below) with the following transaction details "UPI transaction ID:[protected]" to "Bharti Airtel Limited" and the Airtel executive incharge of this account initiation was " Shantanu and his contact number is +91 [protected]". However the Airtel executives later confirmed that the Airtel black broadband connection was not operational in the address I opted for and I've told them to initiate a refund process for the same. They have initiated the refund process after my repeated appeals for the same and provided me an ARN no:[protected] on 25th July, 2022. Still today I've not received any refund from Airtel nor even a notification for the refund.

I have paid ₹3536.92 for Airtel broadband monthly payment (fixedline ID[protected]_tn) on October 2021. The team told that we did not receive the amount & asked us to pay again. Moreover, they told us that the previous amount will be refunded in 7 working days. Believing that I also paid the same amount again. But it’s been almost 10 months, I still did not receive refund. I have all the proofs from the bank that I have paid the amount twice. I need my money back. Please do refund.

Last month recharged my Airtel Prepaid number using Airtel Thanks app. Now not able to download the invoice from transaction history....

Shivakumar from Bangalore,

Dear Sir/Ma'am,

I am using Airtel sim card from 10 years. My number is [[protected]]. I sniffed someone is tapping my all phone calls, Can you pl. verify and confirm. I hope you will take quick action.

Thanks,
Shivakumar

I recently bought an iPhone and my FaceTime and iMessage services are not activating with my phone number, yet it’s working fine with my Apple ID.

I tried calling apple support to look into it, but all the settings were fine with the phone, so it’s definitely a technical snag at the carriers end.

As per their instructions, I topped up three times with Rs. 10 each value to keep some balance. Their staff provided conflicting information all the time but no one able to resolve the issue. Please help to resolve this asap.

Airtel dth no. [protected]
I have recharged through paytm. Both of them are playing blaming games. Paytm shows reference number proving recharge was successful. Airtel is not even helping here, at times it does provide talking to customer care. I had complained. They just sent me a message that issue was solved. But still my recharge is not reflected in my account. So I decided to deactivate my account. Thank you airtel ( if you really read this).

DEAR SIR
I HAVE RECHARGED YESTERDAY FROM MY AIRTEL APP TO VODAFONE SIM No [protected] RECHARGE AMOUNT 179.00 Rs But it have 24 hrs. but recharge not received yet what happen
my airtel contact no. - [protected]

I had an airtel number, that was is [protected] . I visit airtel store for recover that number . But they never me a proper solution . Please, recover my phone number .

I mistakenly recharge a wrong number number
i request you please transfer the recharge to my correct number

Wrong number - [protected]
transaction id[protected]
correct number - [protected]
Recharge amount - 2879

please fix this

Hello Sir, Madam

Iam an Airtel customer for almost 18 years now and now regretting the same.
I had taken an Airtel DTH connection with a deposit of Rs 1500, while opting for the connection i was told that after an year the Set-up box is free and would get my refund amount back after cancellation.

I decided to change my provider and after raised a request for disconnection after a year and half o[censored]sing. Below are few pointers Airtel disconnection team has mentioned over the call-
1) When requested for refund amount, now they are saying I need to use 360 monthly dth plan, where as I was using 350 monthly plan. We were not even told about this while opting for new connection..
2) They cannot confirm anything via email nor they cannot Cannot transfer the call to the higher authorities.
Overall they are refusing to pay my deposit amount of my account Airtel DigitalTV ID [protected]

Airtel !. Hear me.
I did a recharge of 349 rupees when I have 179 rupees pack active. simply I thought that Airtel would allow to remain this 349 pack as upcoming . But it was activated as soon as recharge is done .
It is a plan to suck money from customers. And as a result my validity of 179 pack has disappeared. I had at least 20 validity remaining for my previous 179 recharge. Airtel money sucker demon. You didn't warn your customers about this rule.
Previously if I have done a new recharge befor expiring current recharge the last recharge was seduled to activate after current plan's expiry date.

In the last l want refund of my 349 recharge. Give me the refund.
This mishap has happened with me 2nd time. Iwant refund. Give the refund from where you have debited the money.
My Airtel number: [protected]
Recharge was done from thanks app with account: [protected]. You were paid from Paytm wallet after top up wallet balance

We ported two mobiles on 30th June from Airtel to Vodafone due to the problem in receiving signals. On the 5th July I checked the payment due to Airtel and I found I had to pay Rs 284.86 and Rs 63 respectively for my and my wife's mobiles. I paid separately for these phones after getting separate OTPs for checking the amounts due. I paid accordingly. However, when I kept on receiving messages for non-payment of Rs 284.86, I approached the Nodal officer NCR for Airtel to see the receipts He informed me that both the amounts had been credited to my wife's account. I sent again the receipts pointing out that the payment clearly reflects separate mobile numbers and they should rectify the mistake and inform the Vodafone company. However, so far I have neither they have rectified the mistake nor acknowledged the three emails sent to me so far with receipts. I request that Airtel should be asked to rectify their mistake and inform Vodafone

I was using Airtel numbers since 2012. I came to to USA for short term and recharged 1 year pack. After 2 months my SIM was deactivated. The same thing is happened for one of my friend as well. If we try to activate the SIM then we need to pay some amount to get the same number and the 1 year recharged validity will not be added in the new sim. I hope Airtel is cheating the people in different way.

I have recently ported to Airtel prepaid from Jio prepaid. On the night of 30th July 2022, my Jio sim got deactivated, so I inserted the new Airtel SIM in my phone. However, the new SIM did not show mobile network. I thought, it might be because I would have to recharge first. So, I recharged with the Rs. 719 plan and it shows that the plan is a active in the Airtel Android app. However, the mobile network still didn't show. So, I restarted the phone several times, checked mobile network settings in the phone & came to the conclusion that the new Airtel SIM is not activated yet.
So, now I am without my number & I can't reach anyone. This is highly unacceptable.
I demand that this issue be resolved at the earliest.
Let me know which details do you require and I will share them.

I am using airtel black sim card my mobile no is [protected] company representative told me every month the bill will get reduce but it not happen every time l am paying more and having network issue too after making a complaint to them they said we are not available at this time call us tomorrow and l am unable to use the facility for which l am paying them.

Hello, someone from Saudi Arabia wanted to send me some money through Airtel but it didn't work after countless attempts. Kindly help!

Dear Customer care,

This is to inform u, I Tarun Gola my mob. no. is [protected] & my customer ID [protected] H.no. A -185, Gharoli Dairy farm, Mayur vihar, Phase 3, Delhi 110096.
I am receiving random Airtel Black plan Bills of some other account name on my Airtel app and that account holder using my mob. no. as alternative number. Please take this on priority and remove my number on his account detail & remove all the bills on my account.

Name of the person : Tarun kumar
House no. A 1171, Top floor, Dairy farm,
GD colony, Mayur vihar, Phase 3, Delhi 110096
Contact no. : [protected]

I have contacted trice to costumer care but unable to get any support. I request kindly remove the above account bill from my number.

Please take this on priority.

Regards,
Tarun kumar Gola
Mob. : [protected], [protected]