Airtel Complaints & Reviews

Address: 600041

Website: www.airtel.in/broadband/chennai

I had raised a request for aitel broadband, a representative from airtel followed up and and provided me the details on document required, also assured me the connection will be set up same day if the payment is done before 2:00pm.
Following the instruction, i did the initial advance payment via online, after that there had been no follow up, no response to calls and text messages.
What i am bothered is why a false promise was done if the connection could not have been set up on same day.
Why there is no pro activeness after the advance payment, is it only to get the initial payment false promises are made.
I am seriously doubting on you services and promises. First impression is bad.
4530620 was the id shared for payment.

If it is difficult to keep up with the services you promise, i would request for my deposit back

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110017

This is to bring to your kind information that i am currently using vodafone and air tel is generating port request on its own without my consent.
On call also i denied that i dont want to switch to air tel but every second day i need to message to stop port.
This is mental harassment.
Ans also after sending stop port messagehow can they generate port request on own. Its really annoying.
Please provide solution

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560076

I am using a Airtel 4G prepaid sim for my mobile. From past 15 days, the internet is so slow that, even an application takes so much time to open. I have recently made a recharge of 558 rs for 3gb data per day for 82 days and now I am regretting, why did I recharge rather than porting to Vodafone or some other network.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jabalpur, Madhya Pradesh, 482002

As noticed me time to time by massaging my current plan of rs 498.00 is. Going to be expired today 6 pm as i. Hv recharged my acc at.6 pm and according to rules it. Should end 12 am when. My 90 days will. Get over instead. When. I. Rechagred my money. Got. Deducted and when. I. Had talk to ur executive they all. Are jst miss guideing. Me through different excuses. Dat. Too silly. Ones i am satisfied with customer. Service. I. Want. My. Problem. To sovled othr. Wise i hv to switch my no to anothr operater
I hv proof msgs of. Airtel dat mine pack. Is. Gettimg. Over. On.23july. At.12 am and few of. Ur executive said iys already. Been. Over. On 22nd. July. I. Mean. Really is. Dis. A. Joke or what i am. Sending files in. Attachmnt.
Thank you

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir, i have done a transaction of 10077 rupees to a fees deposit sbi account but the amount is not credited in sbi account and debited to airtel payments bank account. I gave all proofs to airtel customer care service and an email from sbi in which they said that they have settled the amount with airtel still airtel are not giving the amount to me. Kindly help me.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Faridabad, Haryana, 121003

Pichle 3 dino se 5 bar call kr chuka hu na to complain number dia h koi na hi koi call ya reply aaya h av tk koi 4 hour khta h koi sham tk wait krne ko to koi kahta h sir apki complaint high level pr dal rhe h but koi kch ni kr sb apne apko bacha rhe h aj ke bad me to souchuga ni jindgi ne airtel or na hi lgane dunga khi bhi pure relation me or or pure gaanv me kisiko bhad me jao airtel

Airtel customer support has been notified about the posted complaint.

View replies

1

19unil

from Chillupar, Uttar Pradesh

Jul 23, 2018

Youâ€™re network is so bad and your data service is so slow. I am not happy your network. Me chance your network

Reply

A

Attul08

from Shimla, Himachal Pradesh

Jul 23, 2018

I had lodged a complaint on 11.07.2018 on captioned subject (complaint no.[protected]. Also i am following up for the same on daily basis but till date not a single person has called and visited towards the complaint. Now i have decided to go to consumer court for the same.

Atul Sharma
Mob: [protected]

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 759121

I am not able to use internet in my home and office also. It always swithes between 2g 3g and 4g. Which is very annoying and in my office there is no 4g signal which disturbs me very much bcz i m spending more time in my office and face call drops every time. Please improve ur network in the above said location otherwise i will be switch to jio bcz jio established a separate tower for our company and giving much more seamless expriences.

Airtel customer support has been notified about the posted complaint.

View replies

R

raj pal rathaur

from Lucknow, Uttar Pradesh

Jul 23, 2018

Sir.
I am deployed international border in west Bengal india.my sim card is from west up.my sim card recharged 399 unlimited pack also.but then after call charge less.and call only in India.
Mob.no.[protected]

Reply

S

suresh.0892

from Hyderabad, Telangana

Jul 23, 2018

We are getting continuous spam calls even after blocking the numbers, we are getting from different numbers.
calls from : [protected]

Reply

A

amitabhabakshi

from Kolkata, West Bengal

Jul 23, 2018

I have holding Mobile No [protected], please note that today I had recharge Rs98 for Plan- 1 GB per day validity 28 days however I got SMS that total 3GB â€“for 28 days, also note that Airtel lie to customer there have 2( Two) Rs98plan 1) 1GB/day for 28days & 2) 3GB for 28 days .
What is this Mislead Customer ?!

Reply

R

Rajiv Ahluwalia

from Delhi, Delhi

Jul 23, 2018

I had lodged a complaint with Airtel on 11th July 2018 vide Reference no. 86394562 . The company had ensured that issue would be resolved within '3' days . Till date the issue remains unresolved . The company has also not sent any communication thereafter .

Reply

B

Basheer20081978

Jul 23, 2018

I made a recharge of Rs 149 on my airtel prepaid [protected] and amount deducted from account but balance still not reflecting in my Number. Pls check.

Reply

A

Arunkumar.raga

from Salem, Tamil Nadu

Jul 23, 2018

Hi, i am ARUNKUMAR from trichy- airtel payments banking employee, my last month salary still not credited, my head chandran is not responding me, that man hurt me soo much, i spend my fuel and wrk, but he is completely not response me, please help me to get that my working salary.. .

Reply

P

p l thorat

from Nandura, Maharashtra

Jul 23, 2018

Sir this number is flashed on ebay as well as croma as a seller of laptop, this numbers owners asked to fill rupees and then didi not give laptop
thus i think this sim is not connected to uid so do verification
may this one was big fraudelent

so give all detail of this number like owner address recharge and calling

Reply

P

pradeepfourever

from Mumbai, Maharashtra

Jul 23, 2018

My mobile number
[protected]

All outstanding BILL are clear

But my outgoing call is not activate..

Why I'm facing this issue...

Very very...

Kindly activate my outgoing call on urgent basis...

Reply

N

Nitesh Utreja

from New Delhi, Delhi

Jul 23, 2018

Internet services for airtel not working in 96, sector-40, gurgaon

Reply

S

s seenivasagan

from Chennai, Tamil Nadu

Jul 23, 2018

I would be highly greatful to you i[censored] provide me the details of incoming and outgoing calls for my airtel prepaid no.[protected], 01/07/2018TO 14/07/2018 on my email id mentioned above.
thanking you

SEENIVASAGAN

Reply

Helpful

Found this helpful?

10 Comments

Post your Comment

Comment Guidelines

My airtel mobile number is registered in himachal pradesh but i works both in himachal paradesh & chandigarh so while on roaming there is zero speed of internet. I registered many complaints about slow internet speed while on roaming but the problem still persists. So please solve my problem otherwise me & my family members will port our airtel numbers to other network.

Airtel customer support has been notified about the posted complaint.

View replies

S

Shashi Chandel

from Puducherry, Puducherry

Jul 23, 2018

Sir,
i m unable to receiving so many phone calls to my no.[protected] due to Air Tel service provider by call diverted issue from Air Tel. I have made so may complain to Air Tel but i feel same problem so far. Please resolve this issue as soon as possible.

Thanks
Tej Narayan Singh

Reply

K

karthikcet

from Bengaluru, Karnataka

Jul 23, 2018

I am using Airtel DTH service and I am facing issue in transmission of Vijay TV and K TV channels for past 2 months. There is no error code but the picture freezes intermittently and screen also goes blank

Reply

R

rrgroup company

from Kandla, Gujarat

Jul 23, 2018

My cell no is [protected]

I have registered DND in my number but last 15 days air tel teli marketing team call me many many time and disturbs me

I have recived call from many numbers some numbers details here
[protected]
[protected]
[protected]
[protected]
[protected]
SÃ¬r plz do legal and help me
Thanks Haresh pandya

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: 625009

I am using airtel network and i recharged for some xxx rupees 45 days ago. Today i received a promotion call from idea. The person in the call verified my name and said that i am using xxx plan from airtel and in idea they are offering the same plan for some rs. 280. I asked her how she knows what plan i am using and she said they get it from airtel database. This is how airtel shares the customer details to others?

I got call from this number..

[protected]

Airtel customer support has been notified about the posted complaint.

View replies

P

Priyanka Dhiwar

from Mumbai, Maharashtra

Jul 23, 2018

Maiene 2 month la pura bill paytym bhara or succucees huva per 824kaise bill aya 3month ka bill sirf pey karna hai bil or abhi muje postpaid ka prepaid karna hai plz help

Reply

P

Parvej Manyar

from Pune, Maharashtra

Jul 23, 2018

Bileck melar number [protected]

Reply

Parvej Manyar's reply, Jul 17, 2018

Bileck melar number07693902283

A

Alekhya Turlapaty

from Chennai, Tamil Nadu

Jul 23, 2018

I opted for Airtel broadband connection and payed a amount of 2, 829 for three months subscription.
But after that it was known that the connection wouldn't be feasible.
So, please refund my amount.

Reply

R

Raju Kodem

from Hyderabad, Telangana

Jul 23, 2018

Sunday I purchase postpaid sim but 72 hours completed they are no responce airtel customer care this is my major problem already complaint activation purpose

Reply

A

Avvaru Likhitha

from Visakhapatnam, Andhra Pradesh

Jul 23, 2018

Wh ????? bad network airtel this is 10th time compliant number [protected] areA NELLORE KOTHAKALUVA

Reply

R

Rohan Nagre

from Chennai, Tamil Nadu

Jul 23, 2018

I stay at Jariwala Chawl, Tardeo Mumbai. As soon as I enter in our house there is no network at all. No one even after complaining. I have pistpaid connection and whenever we need to make a call We have to come out of houses to connect. Kindly look into the matter.

Reply

A

Ahsaan Ellahi

from Srinagar, Jammu and Kashmir

Jul 23, 2018

Sir i have forgotten my date of birth i m not getting my mpin so please help me on my airtel app
Please send me details on my email address
[protected]@gmail.com

Reply

Helpful

Found this helpful?

7 Comments

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560068

One month back, airtel called me with an updated plan whereby i was told that, i will get an upgraded speed of 100mbps if i pay 6 months advance which was rs. 9027. I paid it via my airtel app immediately and i was told that a technician will visit my premises and upgrade the modem within 3 working days. One week passed and nothing happened. Called customercare multiple times. Everytime, i was promised that it will be resolved but nothing happened. Finally, the airtel technician from the area called and said that they cannot give upgraded connection because of technical limitations. I requested that my money be refunded which customer care agreed to and said it will be process d within 24 hours. This was 1 week back. Nothing has happened. Called them again and remided multiple times, but they rhave still not refunded the money. How can i file a case of cheating against them?

Airtel customer support has been notified about the posted complaint.

View replies

S

Shome Jacob

Jul 23, 2018

Dear Madam

Just paid INR 5801 for all HD & SD channels for one year, but in my login it is not showing as per this offer.

Kindly confirm my payment done is for all HD & SD channels for one year as per your offer .

Hope company like Airtel will not do any cheating on offers

Reply

V

vinu papu

from Bengaluru, Karnataka

Jul 23, 2018

Block D My Sim

Reply

A

Apoo777

from Bengaluru, Karnataka

Jul 23, 2018

Hi,

I'm facing network issues from my mobile wherever I am these days. This has been happening for a month now. Kindly look into this at the earliest.

Thanks!

Reply

H

hamben76

from Chennai, Tamil Nadu

Jul 23, 2018

It is very bad communication and false commitment from the escalation department said changing the plan and the balance transfer to my main account. but not happen till now. Today they said they not able to do the balance amount of Rs. 547 to my main account because of GST?

I dont know really your way of communication

Reply

R

Rom01

from Bhattiprolu, Andhra Pradesh

Jul 23, 2018

As of now I facing the first problem with the messages, the messages are not send but I receive the messages it says that the phone number formatted incorrectly I can't understand what's the problem is? Please solve the problem as early as possible

Reply

Helpful

Found this helpful?

5 Comments

Post your Comment

Comment Guidelines

Address: Ludhiana, Punjab, 141013

Website: www.airtel.in

Dear sir myself kuldeep gupta from ludhiana, punjab my contact number is [protected] which is now postpaid connection of airtel. I am using this in airtel postpaid from 17 july 2017. This ia a normal number. But company said this is vanity number and in this month bill generated as vanity number bill amount 12107 rupees (Twelve thousand one hundred seven rupees)
Regarding this bill i did complaint many time to airtel customer care and office but not solve my problem till date
And they close my all outgoing, internet services and massege service from 15th july 2018
So please solve my complaint regarding false bill generated by airtel

Airtel customer support has been notified about the posted complaint.

Jul 24, 2018

Updated by Kuldeep.gupta DEAR sir i am Kuldeep Gupta complaint about my Number [protected]. Sir in this number vanity charges are generated without any information to me and i didn't activate vanity plan. This is generated by your billing department thereself. In July month i requested for port because of bad network and internet services. Your executive calls me back and give me cheap plan of 349 with 100 rupees rental discount. My bill comes 12107 in the details of Bill there is vanity charges. I complaint about this many times from 7 july 2018. but my issue doesn't resolve till date. Please solve my issue. And activate my number [protected]

Jul 24, 2018

Updated by Kuldeep.gupta Consumer complaints logo
menuSubmit ComplaintSearch
Home iconHome
Question iconQuestions
FAQFAQ

Search
search
Account
Messages
Notifications
Complaints
Sign out
Â© 2018 Consumer Complaints Forum
If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail

Mobile Service ProvidersAirtel complaint for wrong bill
Airtel â€” complaint for wrong bill

1 Review
Kuldeep.gupta on Jul 23, 2018
Mark as Resolved
Phone/Mobile Number: [protected]

Dear Sir myself Kuldeep Gupta from Ludhiana, Punjab my contact number is [protected] which is now postpaid connection of Airtel. I am using this in Airtel postpaid from 17 July 2017. This ia a normal number. But Company said this is Vanity number and in this month Bill generated as vanity number bill amount 12107 rupees (twelve thousand one hundred seven rupees). this vanity plan is activated by airtel center themselves. I didn't activated this.
Regarding this bill i did complaint many time to Airtel customer care and office but not solve my problem till date
And they close my all outgoing, internet services and massege service from 15th july 2018
So please solve my complaint regarding false bill generated by airtel

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 600059

Website: www.airtel.in

I was not happy with vodafone and decided to port my number to airtel, i also paid upfront for my package. This was done at badra communication, 253 gst road, chrompet, chennai 44 cash receipt no 11491 dt 13.07.18 for rs 495/-.

On the day of actual porting 19th and later on 20th when i kept calling them over phone to activate there was no response.

When i went in person the senior most person sitting in the shop was very rude and said that they will not pick the phone if there is a customer in front of them.
Fair enough but how many times i should call. Cant they call back when there is a call recd by them so many times for 2 days.

Arude welcome to airtel.

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 6000026

Website: www.airtel.in

Very very worst airtel.. No 1 fraud company.. Am order google pixel 2 from july 7 mrg 8.38. Still now am didn't get any response from airtel.. My complaint still open from july 13 onwards to still july 23rd.. Am going to give complaint about my order.. Am called to airtel floor manger four times there saying simple answer u will get by within two days but am waiting more than 10 days... Fraud company

Airtel customer support has been notified about the posted complaint.

View replies

H

Harshit Jain rajpura

from Indore, Madhya Pradesh

Jul 23, 2018

Sir I recharge mobile no. [protected] rs 99 but did not get balance through true balance so I request you to please help me
My eMail---- harshit.[protected]@gmail.com and please contact [protected]

Reply

K

kaisardohling

from Imphal, Manipur

Jul 23, 2018

Sir please help to get my upc code.

this mobile no[protected] and sim no[protected] and please let know my upc code to replace my simcard and get new sim.

I to replace with this sim no[protected]U
and IMSI [protected]

And renew with these mobile nos[protected]

Reply

H

[email protected]

from Noida, Uttar Pradesh

Jul 23, 2018

Earlier I have used airtel for the same this time i am been forced to file a complaint because the speed is soo poor it's in 3-4 kbps.

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

I had recharge my mobile no [protected] on 3rd may 2018 with rs 50.00 it was already had some balance of around rs.20. After recharge i had shut down the mobile phone device till now. Today on 23rd july 2018 when i checked the balance it is showing rs 7.77 only. What a great service? Do they charge for switching off the mobile. When contacted on customer care service at 198 a lady answered "we can tell on the problems when recharge done with in 72 hrs" and disconnected the phone. Although i dont use this number regularly but i recharged it for emergency and to keep number running. But it seems they have started to cover their loss incurred after jio entry by such tactics. Now i will not recharge it. Let it close. - h k sharma

Airtel customer support has been notified about the posted complaint.

View replies

N

nauty meet

from Delhi, Delhi

Jul 23, 2018

Mene airtel sim [protected] ka 1730 rs bill pay kar diya he plz sir meri request he vo sim mere paas he jo filaal bund he usey activate kardo

Gurmeet singh

Reply

nauty meet's reply, Jul 20, 2018

Plz sir its urgent

N

Nihal Sherafudin

Jul 23, 2018

My Airtel number that was on international roaming lost my entire balance of 1600 the phone was locked but it dialled 112 emergency number

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 421004

Website: Airtel

First of all, i'd like to put this to your notice, that airtel has been playing with it's customer by simply activating services without the notice of the customer. Sadly for the past few days, a service called icon service has been deducting my balance. I tried every possible way to stop this service, however airtel is not giving me any option to stop this service.
Please look into this matter.

Airtel customer support has been notified about the posted complaint.

View replies

R

Rajan Star test Video

from Mohali, Punjab

Jul 23, 2018

Network problem

Reply

Rajan Star test Video's reply, Jul 18, 2018

Hamara network not pakar Raha hai

C

Chiman Lal

from Raipur, Chhattisgarh

Jul 23, 2018

I faced error code 6 on my TV are today I recharged my Airtel Digital TV but not resuming myservices I turned on dish 2 hours but not resuming services please resolve this issue

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Bhagalpur, Bihar, 813210

We have to inform you that we have ten connections ([protected], 32, 34...)under CUG. But we are facing lot of problem regarding network last one (1) year .

We have already lounged so many complaints regarding network. But the problem is as it is. All the time your Technical team solve it only for two or three days and after three days problem is same .No one solve our problem.

I think airtel is one of the most worst mobile networks company in our area and also you have no any trained technical person, who solve our problem

Please confirm us whether our network problem solve or not

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 400081

Website: airtel.in

I have a plan of 20 GB data and balance of the month gets carry forward to next month. My balance at the start of Jul month was 38 GB and I have hardly used 2 GB of data and now the balance is showing 19.94 GB, which is incorrect. Where is the last month's balance?

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560066

This network is so ### that for an otp you have to go outside of your house. You can't talk inside your house. If you want to talk walk for 500 meters to get the network. Forget the 4g. There is no G at all. Worst airtel with a poor management which can be seen while entering to this side. Below 30% customer satisfaction rate. What a performance by BHARTI enterprises and Bharti Mittal. #worstAirtel #[censored]Airtel #poorBhartiEnterprises

Airtel customer support has been notified about the posted complaint.

Jul 22, 2018

Updated by Sebashish They are playing with you. I appeal to everyone stop using airtel network and other products of airtel. I recharge each month free pack. But full of money goes to there account and I don't even get a chance to talk for 1 hr per month. How bad it is you guys can imagine. Not even an hour per month I can talk. Because there is no network in most places of Bangalore. There is no internet services in most places of Bangalore. You can't be able to see 4g internet on your mobile. Nonsense useless network and company. ðŸ˜¤ðŸ˜¡

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 122001

I am not getting internet service on my airtel mobile connection at all at my residence in sector 47 gurgaon since last 2 months. I have already registered my complaint but airtel did not provide any resolution and when i called them after 10 days they said they will look into it and not sure how much time it will take. When i asked them any tentative date they said it may take 1 week or 1 month too. On my request their representative visited my place any took all the technical details on hi equipment and said even he is not sure if someone will resolve it or it may take forever too. I did tweet too for the issue and got a message from airtel person to call customer care which i already did long back.

My question is, if they are charging me full money since last 2 months then why i am not getting the expected service.

Airtel customer support has been notified about the posted complaint.

Jul 24, 2018

Updated by sanjeev_mimit FYI, I and many of other people have already made many complaints many times to customer support and as per so called customer support they do not know when this issue will be resolved. If this is the resolution you guys provide on your forum by forwarding complaints to the people who cause the problem then it would be better if you scrap this forum. Utter useless !

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello team,
From last few weeks i have received 6 emails mentioning that my bill details has now been upgraded to ebill for online and easy access. It shows a number which i am not an owner of. Infact i have last used airtel number 10 years ago. Every time i recieve this email as mentioned in the email i forward it [protected]@in. Airtel.com and every time they respond as follows

"this is with reference to your email expressing...

Helpful

Found this helpful?

1 Comment

Airtel Complaints & Reviews

File a complaint to Airtel

Airtel reviews & complaints page 740

paid advance for, airtel broadband now no response from poc

Post your Comment

automatically generating port request.

Post your Comment

4g internet speed slow

Post your Comment

wrong deduction from my main a/c bal

Post your Comment

refund the amount

Post your Comment

airtel technical service

Post your Comment

call drop and internet issue

Post your Comment

slow internet speed in roaming

Post your Comment

customer details leaked

Post your Comment

airtel fibernet connection

Post your Comment

complaint for wrong bill

Post your Comment

poor response to activate my ported number. rude welcome to airtel

Post your Comment

on line mobile order

Post your Comment

balance deduction without using any service

Post your Comment

balance deduction and icon service on my airtel sim

Post your Comment

poor network in our area

Post your Comment

incorrect data usage calculation/wrong data balance

Post your Comment

slower network and slowest bharti enterprises

Post your Comment

no internet service since 2 months

Post your Comment

i am repeatedly receiving emails about a mobile ebill which i am not the owner

Related businesses