Airtel Complaints & Reviews

Since past many days have been receiving calls from airtel to switch from current telecom plan. They keep calling from different numbers at unwanted time inspite of saying no. No point in putting DND as they call from different numbers. I really want airtel to stop making these calls to people. If you were good enough, people would automatically come to you and you won't have to poach people. Its actually a form of harassing as get atleast 1call/day and sometimes 2-3.

I have applied for 10 days international roaming pack from 19 June 2018 for my stay in Germany. However, the services stopped on 22 June 2018 due to technical fault of Airtel and I was not able to avail these services. I suffered heavy business loss as my total connectivity was lost for 4 days.

I have requested Airtel to charge me on pro-rata basis for the services used and balance amount of 2999/- needs to be waived off. However, Airtel is not accepting their problem of their inability to provide me services while in Germany and their current Customer care supervisor Mr Ashish was extremely arrogant during my call with them on 21 July 2018.

I feel cheated by Airtel and I would like to take this matter legally so that other Customer don't suffer because of such problems.

Thanks,

Name : Rajashekar K

No : [protected] and [protected]

Poor network at home, when called Airtel customer service they are unable to resolve the issue.

We hv been using these numbers for quite some time now. Earlier the service was good since last 6 months mobile network coverage has deteriorated.

Once we reach home no one ( Business or personal ) is able to reach out to us .

I hv attached my mobile screen shot there are no network bars

Extremely poor service, we are paying 500 to 600 RS monthly mobile bills but not getting the service that we are paying for.

Customer service team says known issue but aren't providing any fixed resolution time.

Very poor service

Look forward to your intervention

Regards

Raj

Internet is not working good. Sometimes it says no internet connection. However I tried to call customer care. No response from there. Just getting frustrated with this Airtel connection.When trying to call it's working fine. But the main problem is whenever I am in an important meeting or in any conference, it got disconnected in a while. Please help me.

Very very bad service. I call them for iphone sim international unlock. He even do not know about this! But he shouted and insulted me with harsh words like “you do not know how to use iPhone. Why are you using iPhone? Land phones are suitable to you.”
He is literally shouting on me.
I do not know why airtel is intaking such a worthless candidates!
Actually i ported to Airtel from vodaphone to pay my money to an Indian company as i am an indian.

I am using your network for past 15 years in India and UAE . Day before yesterday (19.07.2018) I got a message that you have been charged Rs. 99 for international roaming rental charge, but i didn't activate any such services. So I need the brief explanation about the amount deduction. If the scheme is new means let me know about in details . Also I want to use this network in UAE for my personal transactions without any deductions.

Anticipating your feedback..

Thanks

My sim wasgot damage and I stop sim through customers care airtel and
he requesting to take anew sim retail shop l also take anew sim (old number) at amount 150ruppes
But sim not active and tell customercare say that your sim was active but no sim not active and any single was not come to me I was facing problems because many relatives call only my airtel number and this number relative aadhar; gas and bank
My number [protected]

I have a total balance of 458 rs. Yesterday I directly got a message of deducting 150 rs balance from my account for any service named as SSPPULMOVIES as shown in msg. I use my sim in a simple keypad set(Samsung service). I didn't reciev any customer care call or any flash msg for activation nor I use any code to activate then how it happens to me. First of all I m well educated that I can not make any false transaction for any service in that simple set. And truly I did not do any thing to activate that. I call customer care at 7.30, the representative said that the money will be refunded in 30 minute. After waiting for 30 min I again call to customer care, again representative said that your money will be refunded in half an hour. After 4 hour I call again when money is not returned and now the representative said that, its my fault and money will not be refunded. Tell me one reason to use airtel prepaid if your service is like that. I'm totally dissatisfied and don't want to use your service. My remaining balance is 308 Rs. Also make deduction of that money and make yourself happy so that I can port to another service. Hope that you should understand my feeling. Very bad experience for me. The main thing is that, only I use my mobile phone and I did not so any thing to activate any charge and so I am unhappy for your service charge.

Dear sir

my self sachin. i have use a post paid number [protected] last 10 year. airtel post paid department block incoming calls without reason company wave rs.400/- late charges and after i am paid balance amount but company cheating with me our balance continue. i want airtel bharti refund my payment and port my number as early as possible . company continue cheating with me and block my number .i am businessman, company loss my business due to mobile service block any reason .i want govt. take action this cheating.

thanks with regards
[protected]
[protected]

I have been trying to recharge my airtel prepaid [protected] but unsuccessful although everytime the amount has been debited from my account. The last transaction of Rs 249 is done today but it says the recharge was unsuccessful. The txn no is[protected]. I have complained this to 121 several times but there is no resolution. Please help ASAP. This has become really really frustrating now....

In our area airtel network coverage is very bad, , no solution from last 6month, , when ever i call 198, , they are promising to solve network problem, , Every 10minute Network fully disappear, , Our postal address munshipara road, , south kazipara, , near kazipara railway station, , postal code 700125

I requested to port out from Jio Prepaid to Airtel Postpaid. I received a message from airtel that port request has been validated by Jio and it'll get ported into Airtel by 16th July (screenshot attached). Till this day, it hasn't been ported yet. Whenever I call them they just say your request is pending and please wait for 24 hours. Jio deactivated my services on time but Airtel is just frustrating me.Basically I am without any contact number right now. I have called their customer care atleast 15-20 times, tweeted them, e-mailed them, visited their airtel store but I got no real help. I have tried everything in my power.

That number is very much important to me since it is my only official number and attached to all UPI apps so I can't do any transactions. I am stucked very seriously. I can't afford to lose this number.

PLEASE HELP!!!

Worst experience, I m a Airtel digital tv consumer, worst system to lodge a complaint, very difficult to contact customer care, since last many days I faced very poor airtel dish tv services, IAt times I registered complaint through customer care, but the bad transmission still continues.

On 18th July, I raised my first complaint to Airtel stating that I had recharged my DTH account before the due date. The payment was made via Paytm and the transaction was successful from Paytm’s side. I called airtel and provided them with the transaction id as well. They said it will be resolved in 24 hours, it’s a technical issue at their end. 24 hours go by and no resolution. I call again and for the first 5 times the customer executive puts me on hold for no reason and doesn’t come back on line. They keep disconnecting my call while I’m still speaking. They connect me to the supervisor who is just as unhelpful as their junior executives. I’m writing this complaint on 20th July and this is still not resolved. We still have suspended services, there is not a single person contacting us to try to resolve our issue. This kind of service is appalling.

Airtel has sent me a message saying VEMES have been activated on my number even though I haven't activated any such service and they have deducted the charges from my balance. Highly unacceptable on part of Airtel. have sent a deactivation request. But will the charges be reversed

I recharge my no. with 169 RS. In which I have to get unlimited local and STD calls and data .but I didn't get unlimited pack.when I talked to customer care, they told me that this recharge is only for data not for calling, one person told me it's only for new 4g handset.and the head person told me that this recharge is not for your no. Eveytym a new person told me a new story.I am attaching the recharge scrnshot which shows your recharge is successful.
Please solve the issue.

I want to know about my Airtel prepaid number[protected] which is name ajaykumar prataprao shinde full history of last three months calls and sms may june and july 2018.in that company havnt any way to find personal history of number.i have tried more times but not succeeded.please help me..my email id is. [protected]@gmail.com

Hello,

I was using the docomo sim card [protected] due to net slowness i had converted to Airtel. After change of service from docomo to Airtel it was working good for starting few months after that it is working very slow.

I am unable to use entire my net pack due to slowness . In the mobile network it is frequently change its symboll like H, 3g, 4g and ! .
I always preferred around 500 net pack but it is worthless. It is always finish in 2 months and daily i am able to use only 500mb data remaining 1gb data loss .

I am unable to see 4g speed in Airtel till now after using 500rs net pack in motog4 mobile. How Airtel can say that they are providing the highest speed net in world ?

I have paid execissive regular bill of post paid mobile [protected]thrice in this month but again and again demanding dur amount which is not due. May be due to porting or hacking by someone. It should be resolved immediately. Porting processed as soon as possible.Iam paying regular bill per month nothing was due. One bill in a month is rule for post paid but four bills in a month after payment of first bill. Unauthorised billing is being done by Airtel. Consumer court may be needed to resolve this problem of excessive billing. Baldeo Puri. [protected]@gmail.com

I have an Airtel Hotspot connection. From past one year i am facing issues with the device. The battery is faulty and it does not work properly.

I went to airtel store they asked me to go to service centre. When i reached there they asked me to go to "Zeta" service centre as the device has some battery issue.
I visited a store in Noida (Sector 18) as per the list provided but there is no such service center.

I also tried to contact another reachable store but the contact number does not exist.

I am fed up of following on this issue. Now i want someone to get this device replaced and provide me with a new device.