Airtel Complaints & Reviews

Good Evening Sir,
I am not able to do online recharge of my number [protected] via any method like paytm, my airtel app, airtel website, phone, etc etc. The only way to recharge is to go the 2km far retailer store. I have called the customer 100 times but no resolution.
This is the problem with my number only, I have all the recharges of other airtel numbers. So many times I have called customer care.

Infact Now I am not able to port out, I give Unique port ID to IDEA to port out, but still I am not able to port even after 9 days of submitting the application. IDEA Customer care says that AIRTEL has blocked you from porting you out.

In either case I am stuck.

Today I went to purchase a dongle for my personal use and have to wait it for more than 45 minutes only for the telling that as of now it's not available. Then after a person came from inside and he handled over the device. Even after all this they have giv3n me hotspot device where I had asked for dongle for my laptop...It's the poorest service which I have ever received by the airtel.

I had given an application for disconnection my number +[protected] on 16 March 2018. I cleared all my bills same date.

They acted promptly and disconnected my connection same day.

After two months of disconnection they started following up for bills. It has been very frustrating for me work. I gets numerus call and mails from Airtel for bill payment, even though I have completed all formalities for closing the account.

Every day a recovery person comes to my office to recover money and have to explain everything to that person.

This has become very tortures for me and spoils my lot of time. I have mailed everything to all possible email IDs of Airtel with no result. This situation I am facing from more then 4 months.

This is not the 1st time they have done this they had forced me to pay 2 month bill (around 18thousand) in November also. They were not sending me bills and suddenly they use to disconnect my number, which was quite embarrassing for me. So decided not to pay and constantly send mail to resolve my bill issue without and result. Finally I had pay them bill for the period in which I had not used the connection. Since this number was with all my clients.

I have everything in mail so I can not attach that.

Now I need compensation for all the mental and financial torture I have faced/facing.

This complain i have been continuously following up with Airtel . since 2017 Jan. Today its july2018. my location is Bangalore, Whitefield area.
The voice quality is poor, due to network congestion the voice cracking occurs in 3G mode . where as in 4G VOLTE mode, i need to make multiple attempts to get one call connected . Its either not connected or mute call after connection.
The 2G has better quality than other 2. THe data speed is pathetic. its only showing in KBs.. even streaming video during FIFA was in buffering mode, rather than continuous play. There had only been false comitments related to fixing the issue . So i decided to switch to Vodafone.

I get 2-3 calls daily from airtel company. I have told their telecallers that i dont want to change my current mobile network into airtel, still i get calls daily.
Everytime they are calling from some new number. If airtel is not getting business that doesnt mean that you will start harassing people by calling 3-4 times daily.
Whenever i ask airtel employees that from where did they get my number they disconnect the call.
Stop harassing Airtel.
Can somebody help me in this issue?
My email id is - chaudhary.[protected]@gmail.com

Airtel DTH have charged Rs. 15/- for delayed recharge, as they named it as “Idle Maintenance charges”.
There is no information available on their website or SMS sent for the recharge.
And this was confirmed /accepted by customer support person that nowhere is mentioned, even though we will charge for it.

They have refunded Rs. 15/- after a long call and few mail conversation.
Finally they have closed the call saying that "Here after, if the account is suspended we will charge for it".

This is a day light robbery. Please beware of this.

Airtel prepaid account [protected] not getting recharged online via anymode.
issues facing since Dec'17.
I have raised many complaints by calling 198 for online recharge issue, even tweeted on the Airtel page, but there is no help.

Whenever i try recharge my account with 448 rs, it fails with amount getting deducted from my bank account.
this is my last try

I have been trying to send PORT sms from my airtel number [protected]. However, the SMS is not getting delivered to the server. I have tried over 50 times in last week. I even tried changing the handset. It seems that Airtel has blocked any sms going to 1900 to ensure that customers don't leave this pathetic service provider and harass them.

Dear Sir,

This is with Reference to my Airtel Prepaid No. [protected], I am not able to use the Data Services from 11th July 2018 till date. I had activated pack of Rs. 448/- Unlimited Pack and have Rs. 1066 Current Balance.

I have registered complaint many times through Air tel Customer Care and your executives always say it will get resolved in 2Hours. Upon there consent, I have changed the settings on my phone, even replaced
my old Sim with New one but still problem Persists.. On the Home Screen its showing 4G signal but I am unable to connect through any of the website.

I also had tried the Sim on another hand set device but problem still persists. I had tried my other working postpaid sim on my this handset and found working of the hand set. This means my handset is working ok and the problem is lying with your network only.

Yesterday on recommendation of your executive i purchased New Sim for Rs. 25/- but with no positive result I again contacted Airtel Complaint No.198, the Executive then told me that there is still some technical problem going on with Connectivity and told me to wait for another 72-80 Hours...for
resolution of the problem, which means it is around 7 Days for which I will not be able to use my Data Services on my Handset.

I am not at all satisfy with reply of your executives handling calls as well as how AIR TEL is managing data services in such a tough competition time. Now Kindly let me know how much time it will take to resume my Data Services and how will you compensate my unused Data for these particular Days on which there is no service being provided from your side..

Waiting to hear from you soon..

Regards

Gaurav Hasija
(M) [protected]
(M) [protected]

Our company, miracle cables (i) pvt ltd., is having one broad band connection (no. [protected]_tn)and 5 mobile post paid connections from [protected] to [protected]. It is finding difficult while accounting the bill amount no. Wise and hence it is requested to arrange for sending hard copies every month to the address given below.
Mirale cables (i) pvt ltd, 309/a, first floor, nethaji nagar, alapakkam main road, maduravoyal, chennai-600095

Airtel — namkeen pack, 35 rs deducted every week from last few months and no response from Airtel.

Auto renewel was happening and no deactivation information and no response from airtel. this illegal with out my consent and interfernce they are just deducting my balance for use.

Please take strict action on this fraud on Airtel part.

Hello, I have two post paid connections with airtel via number [protected] & [protected]. I registered a complaint with Airtel on 7th or 9th June 2018 that we are not getting airtel mobile network and internet when we are in our home (106, Legend Jagannath Apartments, SK Road, Next to Sister Nivedita School, Ameerpet, Hyderabad, Telangana - 500016). After that on 13rd June Airtel Network team confirmed that yes there is no sufficient network in this area and recommended network upgrade for the area. Post this update on June 13, 2018, every time I follow up with Airtel, its customer representative executive says that they will escalate / follow up the matter with network team and get the update. Having said that, until now we have not been made known the date & time by when the issue will get resolved. We are struggling with network coverage but it seems Airtel is not willing to resolve this issue at earliest as financially they are not impacted by this issue. They continue to charge me monthly billing & like a good customer I continue to pay them on time! Please look into the matter and help this get resolved asap. Thank you.

Since 16th July, there is no signal in ayarkunnam Town, Kottayam District, Kerala State. My mobile number is [protected]. Its been so long time still no solution came to this network problem. Iam Silver customer to airtel. Except airtel all other service providers like BSNL, jio are having Good signal strength. Please Solve this issue and treat it as most urgent

Hi,
I am a post-paid customer of Airtel since last 1 years and I have already paid 4000 rupees of my current month .
My mobile number [protected]
My outgoing call service and Internet data is not activate after paying all dues,
i have alredy paid 800rs extra from my current dues
and Airtel Executive had told me will resolve in 2 days
We have facing this issue since 6 days
How can i trust your word ??
We have already drop a mail to Nodal Officer but issue still not resolved
This is last time i am warning if Outgoing call is not get active in 3 hours than i will put email on below email id
Email Id :- ceo.[protected]@airtel.in / gopal.[protected]@airtel.com
Kindly take this on final warning and Resolve it immediately

Dear Executive,

One of your executive (Ms. Kirti) called me and told me regarding Rs.499 plan for my vodafone number [protected]. But as I was not interested in that plan she told me that she will offer me same plan with Rs.399 but I said I dont want that plan. Then she gave false statement that we will give you the same plan in Rs. 299. on 7th July 2018 she called me to meet their executive to port my card to airtel network. I have ported my vodafone sim to Airtel postpaid. When card activated, I got message that plan of Rs. 499 is activated. That girl (Kirti) is not receiving my calls.

Please take a strict action against her. I have her mob nos. with me which are [protected] and [protected]. She is misguiding customers which is not good for Airtel.

I have called on customer care numbers but they received calls and kept me on line for almost more than half an hour.

Thanks,
Yogesh
[protected]

I have taken airtel data card with six months of advance rental [protected]. But the services in my area is very poor. I have complaint against this but nothing was done. So decided to close the no. After six months i paid the dues and told to close the connection. and they have assured that connection will be closed. After almost three months a msg came to me stating that your bill is due against your no of rs 3990. I rang to customer care and asked them about this msg. They told me that ur no is not closed and u have to pay the bill. This is totally unfair i am not using the no since i have told them to close the commection. This is unfair practices that u will not close the no instead of telling and further u will ask for the bill for the services which have not been used. I want this bill to be waived of from the airtel side.

My name is Siddharth Agrawal.
I have the connection number +91-[protected], bought in Kanpur, UP
I have bought the Rs399 Unlimited Pack
I am unable to send any sms (although I am able to receive sms just fine). This problem has persisted for over a year. In fact I even changed a sim once. I even tried changing the smsc number as given in google search but in vain.
There is no option in airtel customer support to resolve it (atleast not to my knowledge). Please resolve this asap.

At the time of taking my mobile post paid connection No.[protected], I was very particular about tariff of minimum charges and I repeatedly told the representatives of airtel show room located at Velacherry, Chennai-42. Now I have come to know that my tariff plan was more. I therefore request that my plan may be refixed immediately to the lowest tariff. Further, you can also check my utility of the services for the current month.

We are Steel Authority of India Ltd., presently we are using few of your Dongle. Since few days we are find that the Dongle No. [protected] is not at all working satisfactorily. Ever time there is connectivity problem.

For resolving the issue kindly contact Mr. DP Choudhury Branch manager I/c at [protected], who is having the dongle. Matter may be treated as most urgent.

I have taken airtel mobile number in June 2013 at Kengeri, Bangalore location. This number is linked to all my bank accounts, social websites and every where. In Feb 2018 I moved to United States for short period and from June 2018 my number stopped working. I came to know that my number is allocated to someone else without my notice. Now i'm not able to do anything. My apple id is linked to this number so I can not even communicate to anyone. All my bank details are going to Mr.Sudhakar Reddy. I'm in a horrible situation. I tried even calling airtel customer care and their response is worst ever expected.
I need my number back.