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Airtel Complaints & Reviews

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Updated: Jul 7, 2026

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Address: New Delhi, Delhi, 110034

Hi,

Today i received the message from vodafone that my port request is approved and by 11:30 pm on 23/08/2018 my number will be ported.

When i checked around 12:30 am 24/08/2018 my old sim stopped working and my when i inserted my new sim i am getting message "mobile network not available", now currently my both sim are not working.

Frankly speaking i am frustrated with the service that i am getting from you guys. My problem has doubled instead of getting resolved, as now my both sim are not working.

If i call on customer care or go to airtel store they don't have any solution also. All they are saying is give it some time.

Please make my number operational otherwise tell me who will be responsible for the loss that i will go through because of inactiveness of sim.

Hoping this time my issue will be resolved

My mobile number is: [protected]

Thanks,
Aanchal

Aug 24, 2018

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Aug 24, 2018

Updated by aanchal balani **I got my number ported from vodafone to airtel.

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Address: Chennai, Tamil Nadu, 600061

Dear sir i have done the mnp from vodafone to airtel. I have taken 399 plan and lost 3 months i have received the bill as 649 rental plan. I have already given the complaint that change the original plan as opted in the application. But still they have not changed rental plan and another bill was generated as 649/- rental plan. My number is[protected]. Pl help me take the action against them and return back the excess amount taken from me.

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Address: New Delhi, Delhi, 110034

Hi Team

My name is Dhanshree, unfortunately In an accident my iphone 7 plus screen was damaged then I registered a claim regarding the offer of Airtel secure to get repaired my phone.
But the have rejected the claim saying it is under misterious sercumstances
Please help me I am very concerned about it
Also the customer care team of Airtel doesn’t know how to talk and they were using abusive language on call.
What should I do I need to get my phone’s screem repaired.

Please help me out it is very very disappointing.

Regards
Dhanshree Bindra

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Dear,
I recharged on my airtel no [protected] of rupees 509/- but after 4-5 days SIM card is not showing any network at any type of mobile. In this regarding i have called to customer care they replied me " BAAR BAAR CALL KERNE SE SAMSYA HALL THODA NA HO JAYEGI".for services i have paid 509/- so why i am not able to take the benefit or services of rupees 509/-.
Kindy take a note for your reference and solve the problem. If not done i will take necessary legal action.

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Address: Jaipur, Rajasthan, 302019

My account no [protected]. I disconnected my no and they told me refund my balance which is around 16, 000. Asked me cross cheque i sent cross cheque then they asked bank statement and said our account department required that i sent and till today no payment arrived. I chased several time and around 50 email chains i have as a evidence that they do not want to give my money back. Now it's 4 months. Could you please let me know how to proceed legal activities.

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On 18/07/2018, I was transffered Rs.149 to INB BHARTI AIRTEL, from My SBI /SB Ac.No.[protected] in ONLINE AIRTEL website via internet banking to recharge my mobile no [protected] vide SBI TAX. REF. NO.
[protected] IGADZJDRC8. AS the amount was debited my account & credited to above merchant on same day. But my mobile has not been recharged so far. Further the amount is not reversed back to my account on account of recharge failure. Please settle this amount to me immediatly.

[protected]@gmail.com

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Address: Mumbai City, Maharashtra, 400058

Sir i am using airtel netwokr for my mobile network i have logged many complaints against network opreator that my network is not proper
it seems that they are not resolving my network issues and also not allowing me to change my network because of poor network quality
kindly resolve my complaint by allowing me to change my network

thanking you
manoj gala

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My bill plan Is of Rs. 349 which include Unlimited calls, 10GB data, 100 SMS per day, roaming incoming and outgoing calls free.
This month I have received the bill of 1052 which has the charges of the roaming calls, instead of free roaming calls I have been charged for roaming calls and sms. The customer care executives are not responding properly. They are not telling me what are the charges for.
My no is [protected].

Attaching the screenshot of the bill plan that I have already.

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Address: 560100

My address verification was done by a airtel executive last week, since then i have had 3rd temporary suspension on my phone.

Customer care at airtel are useless, can you pls help get contact from some one sensible and senior at airtel

Date of incident - 21-aug, 23-aug
Details - outgoing calls have been suspended
Resolution - restoration of service or full refund

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Address: Nagpur, Maharashtra, 440008

Airtel staff not responding for my glitch and even saying he will come today tomorrow as if we are ###.
This is not the way you give your customer service so please take appropriate and immediate step to slove my problem and take immediate action against that employee of yours
Number of executive-[protected]
Chapru nagar branch nagpur

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Address: Hooghly, West Bengal, 712101

Dear sir/madam,
I previously used jio (Rs. 399 scheme) but there i faced some calling issue, i heared that airtel launched the same plan and also activated 149 scheme for 28 days (1gb/day =12 am to next 12 am+unlimited calls and 100 sms /day offer),. After that i recharged airtel for rs. 149. I saw 1 gb of my remaing data at 1 am, after that i slept. Next day morning at 8 am i saw my balance is 186 mb of 1 gb daily limit. I called customer care (121) but they told my they are unable to say when that data balance cut down. They tried to insist me that i consumed that 814 mb data after 1 am. So, airtel cheated me at the very first day of recharging. Jio never done thing. Infact in jio, data was valid till 12.30 am (30 min more that airtel).

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Address: 560076

I have been using airtel almost 10years now. I have been complaining about the network issues near my home in btm layout. Airtle executives visited and told they cannot solve it as the signals are very low.in spite of it i was using and now they have disconnected my services as non payment of bill. My question here is if services are not provied or resolved why are they charging me for all these years and now they have disconnected my services. They are askin me to pay to get the connection back.

Please raise a complaint on the same.

Regards,
Dhananjaya h

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Address: 160002

Our complete office staff is using airtel mobiles with the numbers [protected], [protected], [protected], [protected] etc. Our office is in plot no. 417, industrial area phase ii, ramdarbar, chandigarh-160002. We are facing lot of problems with the network.

We request you to kindly see to it and resolve the issue otherwise we shall forcefully port our numbers to other service provider because non-availability of proper network does hamper our operations/work.

Regards

Rajnish
[protected]

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Address: 600056

Website: www.airtel.in

Dear sir/madam,

I have recharged for my airtel number for rs.2, 999/- on 19/08/2018 for international roaming packages for uae country.

Transaction reference[protected]
Mobile number - [protected].

And i was followed up for this activation, but i have not received any response. I am spending around rs.10000 because of this issue.
I need this to be actvated urgently without any delay.

It is very disappointed with the company.

Regards,
Sankar

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I have ported my airtel postpaid karnataka number to airtel prepaid ap, since then i'm unable to recharge my number via app/website. Called customer care and got rude response irrespective of solution especially siva parvathi (Supervisior) spoke rudely and disconnected the call with out solution. I called cc morethan 20 times to get the issue fixed but not getting any response.

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Address: Tumkur, Karnataka, 5720102

Website: Airtel

There is no network from past 5 days i have to switch off my phone everytime to get network and it will be there for a while. Very much dissatisfied with airtel network! As i am searching for a job, i have applied to many companies and i have given my airtel number. What if they can't reach me? Will the company be responsible for that? Not only one day network is not there from a week.

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J

Jagadeswaran D

from Perumbavoor, Kerala

Aug 23, 2018

No coverage in sirumugai Rayon nagar 641302.

Only in advertisements coverage shows remote places.

Fooling everyone.

Y

Yabase Antony

from Karaikkudi, Tamil Nadu

Aug 23, 2018

Dear Sir,

My mobile No. is [protected]. I have lost my SIM card. Please deactivate the SIM immediately, so that the same cannot be misutilized by some third persons.

Yours,
Yabase Antony.A

Y

Yaseenmalik

from Bhongir, Telangana

Aug 23, 2018

Hello team
I have recharged through airtel app of 143, 558, 399 i didnt got any cashback.please i request you to resovle my issue.my airtel number which is linked to airtel app is [protected]
Thank you
Regards
YASEEN

H

Hiren Viradiya

from Ahmedabad, Gujarat

Aug 23, 2018

I seen add in newspapers
After i message this number
Now i give him 32000
Now this person ask airtel refund 42000 only
And he ask u pay more 10000 please help me he not refund
This person number is [protected]

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Address: 700156

Website: Airtel

Hello sir,

I am airtel postpaid customer. My airtel number is 759504*
My current plan is rs 99 and i have 100 local minutes and 90 std minutes free as per the existing plan. I dont have any internet plan activated in my account and neither it support any internet.

But, airtel postpaid has generated an amount of rs 460 on my airtel mobile when i am having free 77 minutes left in my local talk time and free 73 minutes left in my std quota. It should be only rs 99 + gst as per my current usage since i am left with free quota minutes still left with me for my current month usage

Please find the snapshots for my current plan and current usage and help me on resolving this grievance. Airtel customer care is of no help since helpline never redirects me to any customer representative for complaining on this issue. Pleas help me to solve this.

Airtel customer support has been notified about the posted complaint.

Aug 23, 2018

Updated by Khushbudas Hello Sir,

Please find my current usage and plan details snapshot from Airtel.

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I recently applied for porting of my number [protected], but it got rejected on he basis that my connection is less than 90 days old. I recently converted from postpaid to prepaid, but my association with Airtel on same number has been for more than 3 years. This seems to be a violation of TRAI guidelines as my other colleagues were successfully able to port out with similar situation. I contacted nodal office but they didn't help in resolving the issue.

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H

Hilarious Aswad

Aug 23, 2018

I want to activate my Airtel number
Which I bring from Bangladesh.
How can I activitie this sim..
I want to activate it here.
What is the conditions,
If want to activate roaming how much money will be bedded?????

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Address: Pune, Maharashtra

I cannot make a from call a specific number since one week ago however i recieve calls from the number. Messages gets delivered instantly but whenever i make a call the company replied "you are not dialling the right number". If i am not dialling the right number, why did it work for the past many years and also messages gets delivered. What is the problem?

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A

Afzal Sidik

from Bengaluru, Karnataka

Aug 23, 2018

Since one month the internet doesn't work after 8 p.m. The whole day it works but then it suddenly stops working. And the speed is the worst in our locality. Everyday same problem

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I recently got a 4g sim replacement for my mobile number [protected] and since then i am unable to send or receive sms. Also the ussd service *121# and 198 gives error every time i tried using that. I tried calling their customer care however it seemed there is nobody to attend my call as i was made to listen to recorded advertisements for 5 minutes after which i hung up. Now that i can't receive any messages i am unable to complete any online transactions that require otp and any other updates through sms as this is my primary number.

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