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Updated: Sep 19, 2026
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S
Sanjaymani1965
from Port Blair, Andaman and Nicobar Islands
Aug 12, 2018
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Address: 700022
Website: Airtel

On 10 may 2018 my airtel no, [protected] was recharged twice. One from the retailer and one online due to miscommunication. The amount was rs, 509/- for 90 days. Thus the amount paid was rs. 1018/-. However, the validity was expired on 10 august 2018. The customer care executive was contacted on 10 august 2018 who assured that the validity will be extended for another 03 months as the amount was already paid twice. However, when the validity was extended and expired, i contacted customer care again today on 12 august 2018. I am sanguine the recording of the conversation shoud be available with airtel. I was told very rudely that my validity can not be extended. I was shocked that earlier i was told that the validity will be exended but now a senior executive tells me that neither my money will be refunded nor the validity will be extended. Bravo airtel!! No wonder people are switching to other cellular service provider. I shall also be switching to jio or vodaphone as i have no desire to interact with unprofessional and rude customer care executives. My hard earned rs, 509/- will be donation to airtel.
Thank you and warm regards
Airtel customer support has been notified about the posted complaint.
Aug 12, 2018
Updated by Sanjaymani1965 On 10 May 2018 my airtel No, [protected] was recharged twice. One from the retailer and one online due to miscommunication. The amount was Rs, 509/- for 90 days. Thus the amount paid was Rs. 1018/-. However, the validity was expired on 10 August 2018. The customer care executive was contacted on 10 August 2018 who assured that the validity will be extended for another 03 months as the amount was already paid twice. However, when the validity was extended and expired, I contacted customer care again today on 12 August 2018. I am sanguine the recording of the conversation shoud be available with airtel. I was told very rudely that my validity can not be extended. I was shocked that earlier I was told that the validity will be exended but now a senior executive tells me that neither my money will be refunded nor the validity will be extended. Bravo airtel!! NO wonder people are switching to other cellular service provider. I shall also be switching to Jio or Vodaphone as I have no desire to interact with unprofessional and rude customer care executives. My hard earned Rs, 509/- will be donation to airtel.
Thank you and warm regards
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    Nayan Hazarika
    Aug 12, 2018
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    Hello sir, airtel offer volte service in assam. As per offer who activat this service they will get 10gb at first. They activated this service in my mobile no but they not provided me 10 gb. As well as not inform me through sms. Now i have problem in calling and received calls. When i call 121 they tell me that i have to received sms from airtel. But i have not. Please look this matter and provied me my 10gb data. Mobile no-[protected]. I have also mail them but noreply from them. If i port to other network i have lost 630 inr. Witch is in my account. Thank you...
    Airtel customer support has been notified about the posted complaint.
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      P
      Parthiban Karunakaran
      from Avinashi, Tamil Nadu
      Aug 12, 2018
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      Address: Pondicherry, Puducherry, 605014

      We've recently subscribed airtel dth services, for the last 2 months we were not in station hence we haven't recharged. Your dealer [protected] called from this number asking/forcing me to recharge and using all unparliamentary words for not recharging thru him. I was also using tata sky for one of my another flat, never ever faced such issues. Unparliamentary words are not possitive sign to retain your customers. I am deeply disheartened and seeking for right compensation and reply from you to address this issue as well as plan of action for how you are going to deal these kind of situations for your customers and what you are going to do with your dealer who dealt now with me?

      Looking forward your reply.
      Airtel customer support has been notified about the posted complaint.
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        R
        Right_knock
        from Chennai, Tamil Nadu
        Aug 12, 2018
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        Address: Chennai, Tamil Nadu, 600023
        Website: Airtel.In

        This is against airtel who had allegedly dug a patch of hole to repair their wire connection and fix a new box. They first dug during december last year where we had a cement patch laid outside the shop. When they first dug, they had left out for next day without doing cement even after the street locality repeatedly telling them to close properly but the rain came that night. The same place was dug 3 to 4 times but not doing the proper patch work and leaving it irresponsibly.

        I don't know how companies like airtel are deploying these kind of irresponsible workmen for these works. Airtel is completely responsible of accidents or injury caused to the children and commuters
        Airtel customer support has been notified about the posted complaint.
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          A
          anandgtm
          from Reoti, Bihar
          Aug 11, 2018
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          Address: Muzaffarpur, Bihar, 842004

          I am facing the problem of network issue for 7-8 days of no service indicator in my phone. I have also contacted to the customer care and airtel store also they advised me to sim card replacement. I have done the same but the issue has not been resolved yet. As customer care told the sim card have been deactivated as per prior information. Kindly look into the matter and activate my sim card.
          Airtel customer support has been notified about the posted complaint.
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            K
            kd622009
            from Kolkata, West Bengal
            Aug 11, 2018
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            This has reference to my prepaid recharge of rs.179 and two of your sms notifications as below

            Recharge done on[protected]:48pm, mrp:rs179.00, gst 18% payable by company/distributor/retailer:rs27.31, transid38619982. To check your balance, validity, call tariff and best recharges, dial *121*51# or download my airtel app, click www.airtel.in/5/LBNV

            Enjoy unlimited all local+std calls (For non commercial use), 1gb data, sms free (100sms/day) for 28 days. T&c. For all handsets. Cheer for team india. Catch eng vs ind live on your mobile with airtel tv app. Free subscription for airtel customers. T&c apply. Install now get. Airtel. Tv

            Nothing is credited in my airtel account. Pls refund rs.179 immediately

            My number [protected]
            Airtel customer support has been notified about the posted complaint.
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              A
              amit05singh
              from Gurgaon, Haryana
              Aug 11, 2018
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              Address: Sitapur, Uttar Pradesh, 261201

              My location is deokalia biswan sitapur up, now a days there are 2 networks are avilable one is bsnl and 2nd is airtel but both network working from single tower now a days network only avilable during electricity. Rest time network not avilable. When we asked to respective person he told that he is not getting desial for generator, he told that his officer’s says that please do not active tower with generator its work during electricity. So pls resolve this issue, public many issues.
              Airtel customer support has been notified about the posted complaint.
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                Y
                Yogeshwar pal
                from Noida, Uttar Pradesh
                Aug 11, 2018
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                Website: [email protected]

                Dear sir

                I have recharge the mobile no. [protected] for rs. 2498/- for international roaming on10/08/2018 for netherlands. Please refund my amount in airtel account as my mobile is not updated for international roaming.
                If my mobile not updated than you have to refund my money i. E. Rs. 2498/-

                Sushant aggarwal
                C -7/60 sector 8 rohini
                Delhi-110085
                [protected]
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                  N
                  nick4a
                  from Ranaghat, West Bengal
                  Aug 11, 2018
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                  I am a subscriber of airtel, 2015 i have added a child sim with my main sim which is rarely used. From the last one and a half year, it is not all used. I am trying to remove this from my main bill plan, every time the concern customer care team assure me to do that but when i do call back again i use to listen to only one sentence that "your request not processed but do not worry i will do it sir and you can sit back without any tension"

                  Every month i am paying my bill for my main sim almost without using it then also they are not separating my child sim from it.

                  I am fed up dealing with all these people. Please kindly help.

                  Thank you
                  Airtel customer support has been notified about the posted complaint.
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                    K
                    kshitijyadav
                    from Mumbai, Maharashtra
                    Aug 11, 2018
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                    Address: New Delhi, Delhi, 110034
                    Website: airtel.in

                    I am unable to use internet since more than 1 week.
                    I have tried registering complaint with customer care (On call) multiple times... I have ben given false assurances from them.
                    I also tried visiting airtel store multiple times but they could also not solve my problem. They even tried replacing my sim!
                    They all have also tried resetting internet settings, restarting mobile multiple times, changing mobile handset. But all these tries have been futile.

                    They are now not even registering my complaint!
                    Airtel customer support has been notified about the posted complaint.
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                      K
                      KaranDX
                      from Chennai, Tamil Nadu
                      Aug 11, 2018
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                      Address: 176306
                      Website: www.airtel.in

                      Earlier i was having 3g mobile, few days before i purchase a 4g mobile but using 3g sim which was working in good condition. Started getting msg from airtel that convert your sim, i denied. Today they shutdown my internet services. When i called to customer care they inform me that there are some network issues and will be resolved shortly. Then after 5 minutes they blocked my sim. When i contacted customer care they started persuading me to purchase 4g sim. I denied and ask them to unblock my sim.
                      Very surprised that airtel people are adopting such unethical ways to promote their 4g market.
                      Airtel customer support has been notified about the posted complaint.
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                        4
                        4tomas
                        from Chennai, Tamil Nadu
                        Aug 11, 2018
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                        I have made a recharge for rs399. This was done to the telphone by mistake, the telephone no [protected].
                        Transferred on sun jul 29 2018 12:14 pm
                        Transaction id[protected]fm45rwo.
                        The payment was made through pay zapp hdfc

                        This is not a working number. I herby request to return this amount.
                        For further detail regarding this issue thomas [protected]
                        Airtel customer support has been notified about the posted complaint.
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                          Y
                          yadvinder khehra
                          from Abohar, Punjab
                          Aug 11, 2018
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                          Address: Faridkot, Punjab

                          Dear sir.
                          My name is yadvinder singh and my airtel dth id is [protected]-001 and 002
                          Before 7 days i have only one airtel connection and i used to local tv cable connection for my 2nd tv. 7 days ago company called me and offer me a new airtel connection for my 2nd tv. The offer is 950 pay and use airtel hd tv for one month free. After month recharge is 175. But my connection is closed today. Due to low balance is showed on my tv screen
                          Then i call to customer care, she asked me to recharge.
                          Why i recharge my connection because 7 days ago i pay 950 rs. To my new connection where is your commitment for one month free connection???
                          This is too much
                          I want closed my connection
                          Local cable tv connection is best for me.
                          Airtel digital tv harassed me too much.
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            Senileyoungster
                            from Mumbai, Maharashtra
                            Aug 11, 2018
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                            Address: Ujjain, Madhya Pradesh, 456006

                            Hello, there is an airtel junction box in front of my house. The placement of the junction box is such that it is right infront of the house. It causes a lot inconvenience to me and my family. I can't park my car in front of my house and the neighbors use it as a garbage dumping area.
                            I request you to please remove this junction box at the earliest. Thank you.

                            S a khan,
                            28-a, new harifatak (Mahakal) road, ujjain, m. P.
                            Airtel customer support has been notified about the posted complaint.
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                              A
                              Aishwarya Kaneri
                              from Bengaluru, Karnataka
                              Aug 11, 2018
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                              Resolved

                              This month i've received a mobile bill of more than rs. 4400. My postpaid mobile plan is of rs. 399. I've no idea why this huge amount is being charged this month. I had activated international roaming for a month in june and called the airtel customer care twice to deactivate my international roaming once in month of june itself and once again in month of july but still they didn't deactivate it despite of telling them twice to deactivate it and now they have pasted a bill of more than 4400 on me.

                              This careless service of airtel seems to be exploiting and making fool of the customers. I would like to discontinue this mobile service from immediate effect.
                              Aug 11, 2018
                              Complaint marked as Resolved 
                              This month I've received a mobile bill of more than Rs. 4400. My postpaid mobile plan is of Rs. 399. I've no idea why this huge amount is being charged this month. I had activated international roaming for a month in June and called the airtel customer care twice to deactivate my international roaming once in month of june itself and once again in month of july but still they didn't deactivate it despite of telling them twice to deactivate it and now they have pasted a bill of more than 4400 on me. This careless service of Airtel seems to be exploiting and making fool of the customers. I would like to discontinue this mobile service from immediate effect.
                              Airtel customer support has been notified about the posted complaint.
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                                S
                                Sonu Sahil
                                from Indore, Madhya Pradesh
                                Aug 11, 2018
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                                Address: Bhagalpur, Bihar, 813205
                                Website: 813205

                                सेवा में,
                                भारती एयरटेल दूर संचार सेवाएं
                                विषय: मोबाइल नेटवर्क
                                उपलब्धता नहीं रहने
                                व सेवा प्रदान करने में
                                लापरवाह व्यवहार करने
                                के संबंध में।

                                सादर सूचित करना है कि मैं एयरटेल का पुराने समय से ग्राहक हूँ। ग्राम- बैसा, पोस्ट- पोठिया, प्रखंड- सनहौला, जिला- भागलपुर बिहार में मोबाइल नेटवर्क उपलब्ध नहीं होता हैं। टावर की दूरी लगभग 5 km.
                                पर है। मोबाइल सेवा बाधित होने से हमारे व्यापार में नकारात्मक प्रतिक्रिया व्यक्त करते हैं। उस छेत्र में नेटवर्क उपलब्ध अविलंब कराया जाया वहां उस जगह में टावर लगवा कर समस्या का समाधान करें।
                                ग्राहक।
                                शमीम जहूर
                                [protected]/ [protected]
                                Airtel customer support has been notified about the posted complaint.
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                                  yogeshlitu
                                  from Burla, Odisha
                                  Aug 11, 2018
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                                  Address: Khordha, Odisha, 752054

                                  The airtel has activated a service without my concern. The service is called icon service.
                                  They have charged ₹35 from my account. Its a harasment to the customer by activating different services without our concern. Such a poor service by airtel.
                                  They activate the services without our concern and charge us money. And we are helpless. They dont refund us the money. Only they can do is stop the service.
                                  They are cheating the customer by this practice always.
                                  My mobile no. Is [protected].
                                  The money deducted on 11 aug, 2018 at 9:00am
                                  Airtel customer support has been notified about the posted complaint.
                                  View replies
                                  F--- u r service
                                  Dont use airtel sim
                                  Worst net problem
                                  Thu
                                  don't by airtel sim
                                  Use bsnl
                                  Chodadho Bhai log airtel to bsnl port karalijiye
                                  desh ko profit hoga
                                  Reply
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                                    S
                                    sampath111
                                    from Noida, Uttar Pradesh
                                    Aug 11, 2018
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                                    Address: Bhopal, Madhya Pradesh, 462026
                                    Website: www.airtel.in

                                    I was paying rs 250 more per month for airtel secure. When my phone got damaged accidentally the airtel secure rejected my claim without proper reason and they are saying the accident is improper handling. It is purely airtel fraud. I want airtel to treat the customer fairly. Please do not fall into airtel secure trap from airtel they are looting the money and they are cheating the customers.

                                    Please do not take the airtel secure from airtel. I will change the service provider from airtel to jio. Jio is the best company in the market now.

                                    Regards,
                                    Sampath
                                    Airtel customer support has been notified about the posted complaint.
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                                      S
                                      SANANDA NATH
                                      from Delhi, Delhi
                                      Aug 11, 2018
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                                      Address: 788010

                                      I have never ever activated any services called :
                                      1) airtel now flash
                                      2) super store
                                      But every time i recharge my number 35+35=70 rs gets deducted which is completely against my consent.
                                      Today, at 2:44 am 35 rs were deducted for something called supe store. Airtel, is this your another way of earning money?
                                      I want complete refund of my money or strict actions will be taken against airtel.
                                      And yes, airtel is definitely going to lose a lot of customers for these crimes.
                                      Airtel customer support has been notified about the posted complaint.
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                                        K
                                        Kayrvi Sharma
                                        from New Delhi, Delhi
                                        Aug 10, 2018
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                                        I have ported my number [protected] from vodafone to airtel. But there is no signal in that sim and my old number has stopped already. I am loosing my business calls and i am going to consumer forum against it.
                                        This is such a bad service for postpaid users like us. We wholly depend on our phone.

                                        Your associates keep bugging us about your plans and finally when we try it we have to face this. I urge you to start my number immediately
                                        Airtel customer support has been notified about the posted complaint.
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