Airtel Complaints & Reviews

Hello,
I recharged for 448 plan everything was fine but after 10-15 days they show their real face giving me only 20kbps-100kbps speed. I contact Airtel 2 times regarding this issue. but no help they just say that "We are investigating this issue and our technicians are repairing the TOWER". (Telling me this **** reason for 1 month).

how careless they are, feels like I did a big mistake selecting Airtel. Should go for JIO.

Pin code : 400605, Kalwa-Thane. Mumbai.

I am using prepaid number [protected].
I hve active 4g net pack of 1.4 gb per day.
In my house I am not able to get even
10 kbps. I am trying to contact customer care from last one and half year they saying either server is down or network is upgrading. How much time it takes to up the server or upgrade ? I am sick of this. I have tried open network it show position of your towers but not showing where to launch qwery or complaint what the mess is this. I have paid for the 4g internet service and you are fooling us that wait wait it be better soon.
Please please sort this out as soon as possible.

On 15th of june 2018 i recharged my airtel mobile number for rs 399 through my airtel application and it was unsuccessful, but my cash was released from my account. Later i called to the airtel customer care and they said it will be credited within 10 working days. later on 28 th of june 2018 i again called the customer care the lady who attended the call submitted to the higher official and the officer said that seeking their account it seems there is been no transaction done like wise and was irresponsible answer, till now i have not yet received my cash back. so kindly take necessary steps to refund my cash.

With regard say that our tracker service start from since month july or august 2017 and we are continue bill pay of tracemate services approx 1935/- per month . our 10 no. of mobile in tracker service . we are interested some more mobile no. start in tracker service . we are previous 1 year ago continue request to Airtel team by telephonic for tracker service but no service provide by airtel team, and our GST NO. mistake in invoice and no correction by airtel team

Earlier it was 2G than 3G now 4G, and i am still confused what is the diffrence and sometimes gets confused on coverage. Do we really get the speed it supposed to be, no, ok that we have taken that at it, but what about the coverage, if Airtel is claiming india biggest network and best where is the coverege, i believe Airtel starts a poll for this, u probably will get the feedback that its not for one person only it happening with all.

On 3rd or 4th june 2018 I purchased data pack of Rs509/- from Airtel -retailer wth unlimited data etc and 1.4 GB data/day and everthing was okfor about one moth regading network with out-going and in-coming call etc and internet but since 7/8 days there is no internet connection. On 9th july I contacted customer care 198 but no result tilldate. I am from KARIMGANJ, ASSAM, INDIA. My mobile no -[protected] and moble is mcromax Q412 My name -Shyamalendu chakraborty

I have registered a complaint for relocation of my Airtel DTH connection at Airtel DTH customer care service on 07/07/2018. I have received a message that it will be relocated on 08/07/2018 by his engineer. It has not happened. Again when connected to customer care they stated that my complaint is rescheduled to 11/07/2018 and it will be resolved till 11.07.18 any how. When on 11.07.2018 contacted it was stated that my complaint was registered only for disconnection and not for relocation, therefore new complaint was registered and it will be resolved on 12.07.18. I am waiting for next excuse.

Hi, I had done recharge of 149...I had 25 rupees in my wallet and I have been added 124 in my Airtel account after going to recharge page it has been showing payment failed vid Txn I'd:[protected]...so, d amt deducted from my account 124 till now I didn't receive d deducted amt of 124 vil u chk & refund d deducted amt of my 124 rupees pls...this is so many times I had face d problem from Airtel I think ur cheating vid public amt... Chk & refund my money

This is with reference to the recharge for International roaming which was done for Hong Kong and USA for the above number from your Airtel store in 9, India Exchange Place Kolkata on 7/7/2018. Rs 3999/- was recharged for 30 days validity.

The person had left for Hong Kong on 8/7/2018 and since then she has not been able to make or receive calls. All the settings have been tried as per your consultation.

Today, the toll free helpline suggests the recharge should have been for Rs 3997 and that is why it is not working. Please let me know where am I at fault. I had recharged whatever your store official had told as I had mentioned my countries. Now, if he has done a wrong recharge why am I being penalized for this.

Now, I am writing this mail to tell you to either activate the phone within 24 hours or refund the money which was given as I am suffering for no fault of mine. I will get a new number from USA. Already 3 days have been wasted with no result.
Malay Desai
[protected]

Hi,

This is regarding the pre-paid mobile connection in which the service provider is deducting Rs. 24 /- on a monthly basis. We had called the customer care but in vein. One instance they reversed the transaction but the auto debit is still continuing on a monthly basis. While contacting the customer care, they are blaming the customer stating that it was chosen by the customer and hence the deduction. It is extremely difficult to contact the customer care and when we get through after navigating through multiple IVR options, the executive blames the customer for the auto debit. How ridiculous can this be.
The complaint is for the mobile no: [protected]

Stopping the auto debit and refunding the amount deducted till date will resolve the issue.

I have recharged my phone [protected] to my aurtel online recharge on 19 June 2018 but not recharge in my phone, l have checked my HDFC account customourcare ref no.CHNC[protected] the same us confirmed amount transfor confirmationin my account to my airtel, the same time check with airtel team at many more times not received the amount that time, please help and do the needful, thanks

Regards,
N.Manoharan
[protected]

I had applied for landline and wifi connection in the end of June from Airtel. Your executive (Neeraj [protected]) had taken money from me for 6 months and committed that Landline instrument will be given to me along with connection next day . It has been more than two weeks and I am still waiting for my instrument and my landline to be activated. I have been following up with Neeraj regularly and he has given all false commitments to me but nothing has happened. I spoke to his boss Sandeep also but he also did the same thing (false commitment) and nothing changed. I spoke to your customer care and they committed that instrument will come in 48 hours and after that some one from Airtel called me that they will not be able to provide instrument to me. I again called up to your call centre and requested your executive to let me speak to someone senior and when she spoke to her senior no one agreed to speak to me. Later on some senior executive spoke to me but no solution provided to me. He forwarded my complaint to follow up team and then one female called me and started yelling at me as if I had done something wrong.

A very unprofessional behavior is been experienced with all Airtel executives till now, may be that is what you train them to be rude with all customers. I feel that I have paid my hard earned money to you to get harassed.

I have never seen such unprofessional organization till now. If you cannot provide services so at least you can refund the money back to your customers.

Respected sir, as we are facing problems with airtel dth connection. as i am very old customer of airtel dth. evertymonth before cycle they do stop services regualary when i dial customer care so they sometimes does misbehave or some time do activate my services. but it is in practice uptill . so want to know why they doing this behave with customer. as per their tarriff and plan i gave payment. but they do irritate every month. pls. take action immediately upon this matter.

I took new Airtel DTH connections. I was promised MakemyTrip voucher worth Rs 1500 which was not given to me. After my comments on Facebook, they gave me a MakemyTrip Voucher which was not accepted by MakemyTrip for hotel bookings. Now there is no response from Airtel.
I have been using Airtel mobile for more than 4 years now.
Looks like Airtel is loosing customer base and is engaging in malpractices to attract new customers.

Sir,

I have changed my plan on 6th July 2018.
My previous plan was advance rental plan, which gets renewed in every July.
I was waiting till July to change my plan as the plan charges (999 ) per year.
I have changed my plan to 399 but still my bill generated included the advance rental charges also.
As new plan is activated the old plan should be deactivated by default as per my knowledge.
Your customer care executive said that my plan renews on 4th hence the advance rent charges are included. and now nothing can be done.
But this is for your kind information that, till July my airtel app on mobile has not facility to change the plan. But till the time i have activated new plan it allowed me to do the same. So its your app problem that it allowed me to change though the previous plan renewed for this year.
Also i have visited airtel gallery in karvenagr, Pune in last week to change my plan they said that this can be done on my app on 5th or 6th July.
Please have a look in this matter and send me revised bill with deduction of advance rental charges..

I request to port my no.([protected]) Vodafone to airtel dated 20.06.2018.he give me a sim bt already this is rejected by airtel
my no. has been activated on dated 10july 2018 bt no sim recived by airtel.
I contact to Mr. sonu verma([protected]) which is port my no. bt no response for his side,
kindly help me coz my no. is un active

Contact me [protected]

See from last month onwards you are automatically

activating value added service which is "GLAMVIDEOS"

and keep on deducting the amount from my main balance

(looting), that too today 11/07/2018 itself two times

deducted (Rs15+Rs15) stating for GLAMVIDEOS money

been deducted, [censored] airtel I haven't activated

anything, can you refund my money to my main balance

totally Rs45.00 which from the beginning you deducted

Rs15.00 then I have not ready to recharge this

[censored] airtel number because I already knew you'll

do this fraudulent money looting, but I need to make

an important call unavoidably I recharge only Rs.30 in

that also you deducted Rs.15.00 why airtel why you

are doing like this?

Recently I have recharged for the max HD plan and it’s been only a week and they have switched off my Airtel Digital tv and customer care people are just assuming that I am not there customer and my mobile number is not registered. But everything is displaying on my menu screen. It’s a totally fraud. I lost 1500

I have been using airtel postpaid number since last 7-8 years, 5 day before airtel has suspended my number with showing reason non payment of bill. But i don't have any pending bill and i also submitted all the proof to airtel, but continually five days they calling one time in day and saying that we will cal back you in 10 minutes, and they calls next day to repeat same wording " we call back you in 10 min".
Airtel refused to last bill payment of Rs.1900 which has paid by me, but in my last bill which has received from airtel, the payment of Rs.1900 are mentioned in that bill. i don't know whats evasive going on in airtel. They himself gave receipt of payment and after 1 month they himself refused that he didn't received above said payment.
since 5 day my number has been deactivated and i facing problems.

Hello myself Sreenivas [protected] . Having airtel connection since 17 years & i strongly believe airtel network & customer service is going downhill. I have complained on airtel website PR[protected]. Zero communication from anyone though 2hr window is said.
Thought of taking an airtel broadband so that at least via wificall we can at least keep mobile aluve. Still nobody is interested in that sales call too.