Airtel Complaints & Reviews

Hello, there is an airtel junction box in front of my house. The placement of the junction box is such that it is right infront of the house. It causes a lot inconvenience to me and my family. I can't park my car in front of my house and the neighbors use it as a garbage dumping area.
I request you to please remove this junction box at the earliest. Thank you.

S a khan,
28-a, new harifatak (Mahakal) road, ujjain, m. P.

This month i've received a mobile bill of more than rs. 4400. My postpaid mobile plan is of rs. 399. I've no idea why this huge amount is being charged this month. I had activated international roaming for a month in june and called the airtel customer care twice to deactivate my international roaming once in month of june itself and once again in month of july but still they didn't deactivate it despite of telling them twice to deactivate it and now they have pasted a bill of more than 4400 on me.

This careless service of airtel seems to be exploiting and making fool of the customers. I would like to discontinue this mobile service from immediate effect.

सेवा में,
भारती एयरटेल दूर संचार सेवाएं
विषय: मोबाइल नेटवर्क
उपलब्धता नहीं रहने
व सेवा प्रदान करने में
लापरवाह व्यवहार करने
के संबंध में।

सादर सूचित करना है कि मैं एयरटेल का पुराने समय से ग्राहक हूँ। ग्राम- बैसा, पोस्ट- पोठिया, प्रखंड- सनहौला, जिला- भागलपुर बिहार में मोबाइल नेटवर्क उपलब्ध नहीं होता हैं। टावर की दूरी लगभग 5 km.
पर है। मोबाइल सेवा बाधित होने से हमारे व्यापार में नकारात्मक प्रतिक्रिया व्यक्त करते हैं। उस छेत्र में नेटवर्क उपलब्ध अविलंब कराया जाया वहां उस जगह में टावर लगवा कर समस्या का समाधान करें।
ग्राहक।
शमीम जहूर
[protected]/ [protected]

The airtel has activated a service without my concern. The service is called icon service.
They have charged ₹35 from my account. Its a harasment to the customer by activating different services without our concern. Such a poor service by airtel.
They activate the services without our concern and charge us money. And we are helpless. They dont refund us the money. Only they can do is stop the service.
They are cheating the customer by this practice always.
My mobile no. Is [protected].
The money deducted on 11 aug, 2018 at 9:00am

I was paying rs 250 more per month for airtel secure. When my phone got damaged accidentally the airtel secure rejected my claim without proper reason and they are saying the accident is improper handling. It is purely airtel fraud. I want airtel to treat the customer fairly. Please do not fall into airtel secure trap from airtel they are looting the money and they are cheating the customers.

Please do not take the airtel secure from airtel. I will change the service provider from airtel to jio. Jio is the best company in the market now.

Regards,
Sampath

I have never ever activated any services called :
1) airtel now flash
2) super store
But every time i recharge my number 35+35=70 rs gets deducted which is completely against my consent.
Today, at 2:44 am 35 rs were deducted for something called supe store. Airtel, is this your another way of earning money?
I want complete refund of my money or strict actions will be taken against airtel.
And yes, airtel is definitely going to lose a lot of customers for these crimes.

I have ported my number [protected] from vodafone to airtel. But there is no signal in that sim and my old number has stopped already. I am loosing my business calls and i am going to consumer forum against it.
This is such a bad service for postpaid users like us. We wholly depend on our phone.

Your associates keep bugging us about your plans and finally when we try it we have to face this. I urge you to start my number immediately

Also, there will not be any data charges for the app usage on airtel network. Airtel partners can easily get the app from google play store, which earlier available via a link generated to lapu numbers.

The app offers live balance and alert when the partner crosses a lower balance limit. The live updates for last 20 transactions are made through the partner lapu sim. With the app, partners can easily search for voice, data, and stv plans, not only for the home circle but also for other circles. This will help the retailers to recharge the numbers of those customers, who come to shop to

Airtel has activated services on my mobile without my knowledge and request. And on top of they deducted my money. Also i am on international roaming so please contact me on my email ashfaque. [protected]@icloud.com

Mobile number is [protected] (You will find all required detail)
Please refund my money

Services been activated are below
Funzone
Bollywood
Adofgames
Musicmasala

I want say that i am using airtel prepaid sim from one year and its performance is very worst. Presently i live in chandigarh before that i lived in the village somewhere in himachal pradesh.in the village the 4g service was very cheap but in the city service must be good. Honestly now i am frustrated by using airtel sim and even i tried to call customer care but this is also wastage of time. They never pick up the call

Airtel — landline to mobile connectivity

1 review
Vinod saraiya on aug 10, 2018
Phone/mobile number: [protected]

I have been complaining about airtel gallery no. Of times.
They are showing their helplessness every time.
They asked me to mail their backhand office abt. The issue.
Their office sends me a mail to remove sim & follow elaborate instructions, which as a senior citizen of 71 yrs. Old cannot follow.
Why not they ask their gallery people to contact me & take corrective action?
I hear a lot of people complaining abt. Aitel services during my visits to their gallery.
Due to my frustrated & disturbed status now i am going all out to let people know about the situation with airtel
I am going to blow all media about the problems.
My complaint is as detailed below:
Sir,
This is to bring to your attention very serious problem with my airtel mobile connection.
I m not getting phone calls from any landline connection.
Porting has been done from vodafone to airtel 10 days back.
My problem is, my wife has very low vision.
She cannot connect me when i m out of the residence.
This is a serious situation.
Airtel gallery at borivli west, link road is helpless & are not able to help.
Urgent action is a must from airtel.
Request immediate action.
Regards,
Vinod suraiya
Mobile : [protected].

As i am paying my bills promptly before due date mostly i could not be charged the late fee. Sometimes net connection problem occurs and at that time i was unable to pay on due date. I request you not to add up the late payment charges in my next bill. Two months back really i forgot to pay and the next month i paid my bill with late fee only. Hope you will do the needful for me in this case.
Thank you.

I have been complaining about airtel gallery no. Of times.
They are showing their helplessness every time.
They asked me to mail their backhand office abt. The issue.
Their office sends me a mail to remove sim & follow elaborate instructions, which as a senior citizen of 71 yrs. Old cannot follow.
Why not they ask their gallery people to contact me & take corrective action?
I hear a lot of people complaining abt. Aitel services during my visits to their gallery.
Due to my frustrated & disturbed status now i am going all out to let people know about the situation with airtel
I am going to blow all media about the problems.
My complain is as detailed below:
Sir,
This is to bri ng to your attention very serious problem with my airtel mobile connection.
I m not getting phone calls from any landline connection.
Porting has been done from vodafone to airtel 10 days back.
My problem is, my wife has very low vision.
She cannot connect me, when i m out of residence.
This is serious situation.
Airtel gallary at borivli west, link road is helpless & are not able to help.
Urgent action is a must from airtel.
Request immediate action.
Regards,
Vinod suraiya
Mobile : [protected].

Dear Sir, from last two month i facing bad network problem to use my data service and calling facility for that i am calling in your customer care but they are not able to do that so please do needfull.
Thank you.
My no. [protected]
1. Reference no. RMOSE[protected]/ 23.06.2018
2. Reference no. CICPL[protected] / 10.08.2018
customer care person name Rani, laxmi and third one is from backup team she call me up.

Hello,

Today I was charged (for the second time in a while) for the AIRTEL GAMESWORLD service. Neither did I opt for such service nor was I notified before being charged for it. The given number, to stop the service, "isn't available at the moment" and when I text them they show it as an active service but I can't cancel it. Whenever i put 1 (the code for it in active service) it simply shows invalid. Can't call, cancel service. Even the activate/deactivate service section on my 'My Airtel' app shows "Please try again later."
This is no way to take money from customers. Activating services without their consent, charging them and not allowing them to cancel. I want my refund as well as this service to stop immediately.

Respected sir/mam,
I used airtel money wallet to pay fee of my university, the Rs.1011.66 amount of money is deducted from my airtel money wallet and transaction failed and money is duducted from airtel money wallet and fee not paid
which transaction Id is[protected]
paid amount is Rs.1011.66
please help me sir regarding this, this is a huge amount for a student

This is regarding the delay in shifting of my connection. My broadband id is [protected]_kk. At each step of the process, i was misguided and given wrong information by visiting engineer and even after multiple escalation to floor supervisor on airtel customer care, there has been no resolution.

First of all, the engineer who visited for setting up the connection did not finish the task and left the premises telling me the connection will be automatically activated after few hours. This did not happen even after 3 days.

Then i was assured over phone that my router is faulty and it will be replaced I had already pointed out to the engineer to please check the wiring part as router was working perfectly fine in old premises. Next day engineer visited for some time and after checking with a new router told me the wiring is faulty and left the premises without providing any ETA or resolution or root cause.

Moreover, i had been interacting with customer care supervisor for over 3 days and have not got anything other than empty assurances which are not getting fulfilled. It seems customer care has no clue even for an escalated case. i was assured a resolution will be done within 24 hours as the router is faulty and will be replaced. Next day it was a new story altogether. And there is no clarity on what is the root cause of the problem.

So the bottom line is, it has been 6 days and my connection is not working. As a last resort i approached appellate authority but once again the same reply, we will check and get back to you. So finally had to discontinue my airtel broadband.

I had requested for MNP on 7th August still my number has not been ported.

Date of request : 7/8/18
Centre where request given : NX-1, Ghod Dod Rd, Sanskar Nagar, Athwa, Surat,
Gujarat 395017, India
Description : it is 4 days still the MNP is not done. It was
from post paid to pre paid. The company is
same, even then it is still not done. I
opted for pre-paid because in last bill i felt that i
was cheated. Still i have not been transferred to
prepaid.

I am facing so much problem regarding VOICE CALL & internet in airtel network. My internet speed very slow . SINCE LAST MONTH Most of time i had complained against it but only reply that we are working for better network.. when this problem will be solve ..?

AREA=CHAMPANAGAR
LOCATION=25.883915, 87.334398
PHN=[protected]

Dear Sir

i have taken Airtel 4G hotspot on 28th April in the no allocated [protected] under SIM card no
scan copy of the cover attached for your reference .

My Hotspot is not working since then but bills are generated regularly despite of our request not to generate bills. i have paid the all three bills But my Hotspot is not yest started .

yesterday also I have visited Airtel store where i surprise to know that this Sim no is not matching with Airtel record . i would like to know the following urgently before going to escalate the matter to higher up or court .

1. How can Airtel generate bills without its activated and used ?
2. How can I know that Sim which is provided to me is wrong one ?
3. who will ensure that this Sim was even used or not? since i was not used or say sim provided to me was not in working condition ?
4. who will bear the cost / losses for not getting through the network .

you are requested to close this with immediate effect and refund all paid bill without any further delay.

Kindly look into it and suggest how can i process to claim my damage and harassment due to non availability of internet services despite i have paid all generated bills till now which it has not activated till now in my system.

your immediate attention in this regard is highly appreciated to start further course of action

regards
Uday
[protected]