Airtel Complaints & Reviews

From the last 1year I m facing such type of poor network issue Everytime, I m living in a Porsche area and it is the center of bbsr where every other networks are good but Airtel so poor network, I m frustrated, I m Airtel user since ten years and all my friends family everyone using Airtel and have same complain, many times I have gone to Airtel care next to my home but from there no response so lastly want to change my SIM, or else do something

Dear Sir,

I have registered my request with reference number SR80097643 on 7/10/2017 for Deactivate my Airtel Mobile No.[protected].
and from your side that was closed on 13/10/2017 but still the billing cycle is continue with this number, So We are requesting you that Refund my access payment from November 2017 to till date.

This is your mistake you are not deactivate my number and I also attached the authorised letter from my Director.

Please Refund my Access amount otherwise i will complaint against you in consumer court.

Note : Please read below emails from Bharti Airtel that we received.

Can you tell me the minimum and maximum speed of your 4G? Why your 4G connectivity is not consistent, it frequently changes between 4G 3G H+ no connection? Are you competing with erratic services of BSNL, as to who and how much one can irritate the customer? Have you compared your speed with that in other countries and feel ashamed?
You say this compliant is short. Do you think I should write a book on the issue and send it to you?

Hello, I was using the mobile number [protected] on Airtel Karnataka Network. Suddenly, Incoming service stopped working. However, outgoing was working fine. Company disabled my number without any notice. I had many email communication with them but the way they responded and ignored is not appreciated. I did whatever I could to enable the number back but Airtel doesn't bother at all.

Please help.

Sir, I am a airtel prepaid customer mob [protected]. Now I am being transferred to varanasi but here there are huge network problem in airtel related to Internet and voice calling both. Automatically network dropped and call cut. I am presently residing at S- 10/6 A10 hukulganj M.A. ROAD VARANASI here the network problem enormous. Thus i want to Port my number to other companies. If also call customer care then it mean that Patthar se kuch magna.. infact i am trying to call customer care many times but unable to contact. Please look into that matter urgently basis.

Date 08/07/2018 ko mere mobile no.[protected] se 35 rupees ka balance kaat liya gaya hai. Jabki raat 10:30se 05:15 ke beech me so raha tha jabki 03:23am par balance kata gaya .mere dwara consumer helpline par complain ki gayi wahan se mujhe email karne ko kaha gaya aapke helpline par call karne par complain farz nahin ki gayi. Balance return karne ki kripa karen anyatha legal process ke liye badhya hona padega.

I am struggling with my issues with Airtel postpaid number, I raised a network/internet speed issue 4 times but there is no resolution, I didn't used the number since May 2018 still I am getting charged even after the lines are disconnected from incoming and outgoing as well. The hello tunes was cancelled from my end through the Airtel app again I was charged for the same I called the customer care they said they will cancel the service now again for the next month I was charged now when I don't have money to pay and I am asking them to stop the services so I will not be charged they are not doing that as well. I want my number back so I am calling them again and again but no use. Last week they told the number will be disconnected within 24 hours then I received a call I mentioned the issue they said they will call back but no call received. Customer service are giving wrong commitments.
Please help me with this I want my number back.
My number [protected]
Alternate number [protected].

I have 2 Airtel connection earlier it was in Vodafone so i port in with airtel from last more than 7 months .but from day first i have vry bad network problem i raised complaint many times but no one going to take any action.I wrote email to Airtel but they don't care abt anything.

We have paid rs. 1000 for the new connection of broadband. From 1 week, executives are giving excuses. They have installed the router but there is no connection. Whenever we call, they say they are sending someone. It has been 1 week.
The executive's name is Miss Saraswathi.
[protected].
She is not even talking properly. We called the Airtel team leader Mr. Senthil. He is also giving some excuses but not sending anyone or not doing anything.

I recently got a Airtel 4G SIM replacement for my mobile number [protected] and since then I am unable to send or receive SMS. And I am unable to complete any online transactions that require OTP through SMS as this is my primary number. I can't get any OTP from any application as well . Try to Resolve this issue on priority . And let me know the update ASAP.

Today I was doing online recharge to my mobile no [protected] transaction was completed but there was no sign of recharge of the mobile. Enclosed my Bank Details Your A/c XXXX508578is debited by Rs. 199.00for CITRUS-[protected]/airt[protected]/thru Net Banking - ref: [protected]- 09/07/2018 07:32- Indian Bank

I haven't applied for any service, when i recharged my phone for Rs50, i received a message that superstore services has been renewed on your number for Rs 35. 2Months back also i have received the same message then when i applied for deactivation, i received a msg that there are no services activated on your no., then howcome you cut my balance now

Airtel — a$-tfarot spam messages

Ch eshwar
[protected]@gmail.com on July 9, 2018

I am getting these messages from a$-tfarot that "callcost:rs.8.90 duration:00:07:25 bal:rs.3.88
399=ul call+117gb, 84d"
And my balance is actually getting deducted. I # don't know what the hell is happening with my sim card or my phone. I am getting these messages since last 1 year and a lot of money of mine has been stolen by somebody. I want it back... Just # fix this # right away airtel owners, you don't know what you'll be facing after doing this with ur customers😠😠ðŸ˜&

I am having a prepaid airtel connection with number [protected]. I am a resident of kachiguda hyderabad which is in the heart of the city. There have been repeated call drops for both inward and outward calls made from my residence. Not a call lasts for more than a minute before it drops. Some times the call drop abinitio. I have made complaints to them on 25th june and 28 june and the response is a standard one

"One of our Mobile cell site was closed down in your area, which may be leading to the poor network
experience. While our network team is currently exploring options for an alternate cell site.

We would appreciate your help in suggesting options for a new site."

There has been no progress in the last fortnight while all the customers in this colony location suffer.I had been to the Airtel outlet in kachiguda area and and they also concur with connectivity issues in the area. It is ironic that they advertise about connectivity in middle of the forest and hills but fail to provide proper connectivity in the heart of a metropolitan city.

I have read about an year or year and half back about service providers having to pay customers for call drops as per TRAI mandate. I think it exists only on paper

Someone lured my father with fraud transaction from unsolicited phone calls.
Airtel customer care is not hepful to connect me to right channel, unable to do complain for airtel money and stop the transaction immediately.

121, 400 no customer care person is supporting us.

Can you help asap and let me know the right contact to check.

Hi

I had shifted my second number [protected] to family plan in the month of April .and paid the outstanding of both the numbers . Extra amount of charges were levied to me saying its a one time charges, which also i paid with this month charges the amount of 123 is levied again saying the outstanding of [protected] . From last two month i am paying the bills in family plan how i can get a separate bill for [protected] . Spoken to many of your Representative on phone but all in vain . so decided to port my number upto you now

Requested to release from company corporate plan on 6th June.
As promised by your employee Laxmi Kamojia interaction ID [protected] and Amit Sena [protected] the request was not processed. Awaiting your response so as know where has the request has disappeared. We had a word with Raghav Kaushik interaction ID [protected] who said that he can't track what has happened post request.
The request was placed as per your company procedures at Mumbai 4 bunglow outlet.

Hi,

I can’t recharge my number using online and my Airtel app. [protected]. Please solve the issue asap.

I am facing this issue from last two days. I tried recharging using website, third party website, Airtel mobile app but no luck.

I have tried calling customer care and still, they are not able to solve the issue. I have visited Airtel store and they said only the customer care can solve the issue, they can’t do anything.

Please provide a solution for that.

Regards,
Amani

As i am using the Airtel broadband connection, which cost monthly Rs 999. and they are giving the ads and broshures saying that the network speed will be 40 mbps .and i am not getting the proper speed which they are telling ... the speed which i am getting is below 1 mb some times 2 mb.the techinician who comes from the airtel to resolve our problem is not satisfied .. they are making as fool by saying... the download speed will only 2 mb. the speed which the airtel shows in their brousher and ads, ie, 40mbps was only for browsing . they told us they cant resolve our problem

I made online prepaid recharge for Airtel Mobile from Airtel website. I made payment through net banking. The payment was deducted from my bank account and transaction was failure. I made a call to customer care they are saying our applications are down we can't check your status. There is always technical issues from Airtel from both network issues and technical issues. The customer care people did not gave proper response. When can i receive the refund.